Four Points by Sheraton Downtown Dubai
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Classic Room, Guest room, 1 King Four Points by Sheraton Downtown Dubai
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8.5
Excellent
/10
(1935 reviews)See what guests said
Housekeeping10
Food & Dining1
Breakfast1
See map
7.7
Very good
Location rating score
Very good location - Inside city center
Popular neighborhood
Parking
FREE
  • The Dubai Mall6.2 km
  • Burj Khalifa6.37 km
  • Dubai Fountains6.54 km
  • Wild Wadi Waterpark16.26 km
  • Mall of the Emirates17.53 km
  • Dolphin Bay21.41 km
  • Aquaventure Water Park21.98 km
  • Dubai Marina Walk23.67 km
  • IBN Battuta Mall28.85 km
  • Gurunanak Darbar Sikh Temple30.82 km
  • 4-star Hotel
    Free Wi-Fi

    Four Points by Sheraton Downtown Dubai

    Mankhool Road, 4C Street, Bur Dubai, Dubai, United Arab Emirates, 116162 - See map
    Wellness activities
    Spa & Beauty
    Fitness & Pool
    "I thought the decor and style of the hotel was very nice."
    Ron - May 13, 2018
    Exceptional reputation
    Recommended by 100% of guests
    Excellent cleanliness
    8.7 rating for cleanliness
    Excellent service
    8.4 rating for service
    Excellent comfort
    8.3 room quality and comfort
    • 810 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Located in heart of Dubai

    • Free Wi-Fi in all rooms!

    Your dates are popular among travelersUsers are booking a place in Dubai every 3 minutes on Agoda.com
    Value for money8.1
    Distance to city center5 km
    Location rating7.7
    Nearest airportDubai International Airport (DXB)
    Distance to airport6.8 km

    Rooms available at Four Points by Sheraton Downtown Dubai

    8.3
    Excellent
    Room comfort & quality
    Preferred Room, Guest room, 1 King
    Preferred Room, Guest room, 1 King
    ...
    • Room size: 25 m²/269 ft²
    • Bathtub
    • 1 king bed
    Enter dates to see prices
    Junior Suite, Larger Studio, 1 King
    Junior Suite, Larger Studio, 1 King
    ...
    • Room size: 25 m²/269 ft²
    • Bathtub
    • 1 king bed
    Enter dates to see prices
    Executive Suite, Suite, 1 King
    Executive Suite, Suite, 1 King
    ...
    • Room size: 25 m²/269 ft²
    • Bathtub
    • 1 king bed
    Enter dates to see prices
    Classic Room, Guest room, 1 King
    Classic Room, Guest room, 1 King
    ...
    • Room size: 25 m²/269 ft²
    • Bathtub
    • 1 king bed
    Enter dates to see prices
    Classic Room, Guest room, 2 Twin/Single Bed(s)
    Classic Room, Guest room, 2 Twin/Single Bed(s)
    ...
    • Room size: 25 m²/269 ft²
    • Bathtub
    • 2 single beds
    Enter dates to see prices
    Preferred Room, Guest room, 2 Twin/Single Bed(s)
    Preferred Room, Guest room, 2 Twin/Single Bed(s)
    ...
    • Room size: 25 m²/269 ft²
    • Bathtub
    • 2 single beds
    Enter dates to see prices
    Junior King Suite
    Junior King Suite
    ...
    • Room size: 50 m²/538 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Classic Twin Room
    Classic Twin Room
    ...
    • Room size: 38 m²/409 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    Preferred King Room
    Preferred King Room
    ...
    • Room size: 40 m²/431 ft²
    • Shower and bathtub
    • 1 queen bed
    Enter dates to see prices
    Classic King Room
    Classic King Room
    ...
    • Room size: 38 m²/409 ft²
    • Shower and bathtub
    • 1 queen bed
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Four Points by Sheraton Downtown Dubai?

    Check-in is from 3:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Four Points by Sheraton Downtown Dubai?

    Four Points by Sheraton Downtown Dubai is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of AED 110. Just use the Let us know what you need section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Four Points by Sheraton Downtown Dubai also comes with easy access to the neighborhoods around the hotel through the property's convenient shuttle service. For those who wish to drive their own cars, Four Points by Sheraton Downtown Dubai has a car park right on site for maximum convenience. Car parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Dubai with private transportation, the hotel can arrange both taxis or car rental.

    What is the smoking policy at Four Points by Sheraton Downtown Dubai?

    Four Points by Sheraton Downtown Dubai does not permit smoking in any of its rooms, but allows smoking in designated areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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    What people love about Four Points by Sheraton Downtown Dubai

    • 9.2
      Exceptional

      "The hotel has a rooftop pool which includes a children's pool which my grandchildren enjoy."

      Annette

      |

      November 13, 2018

    • 10.0
      Exceptional

      "Looking for triple room choose this hotel superb price superb quality"

      anton

      |

      April 27, 2018

    • 9.2
      Exceptional

      "The Hotel also runs a free shuttle to the Dubai mall twice daily."

      Annette

      |

      November 13, 2018

    Property ranking|Compared to 2,523 Dubai properties
    See all rankings
    Review score - United States
    8.8/10
    Cleanliness score
    8.7/10
    Room comfort score
    8.3/10
    Value for money score
    8.1/10
    Better than
    97
    %
    of Dubai properties
    Better than
    95
    %
    of Dubai properties
    Better than
    95
    %
    of Dubai properties
    Better than
    93
    %
    of Dubai properties
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    Overall rating:
    8.5
    Excellent
    1,935 reviews
    Cleanliness
    8.7
    Facilities
    7.9
    Location
    7.7
    Read all reviews >
    What travelers say they love:
    There is a cafe, 2-3 restauarants and its close to the city ...
    Arash from Sweden
    Solo traveler
    More about Four Points by Sheraton Downtown Dubai

    More about Four Points by Sheraton Downtown Dubai

    Strategically located, this elegant hotel sits on Mankhool Street right in the center of Dubai. Dubai International Airport, Dubai World Trade Center, and Jumeirah Beach Park are only a short drive away. On the other hand, the most popular financial district is within walking distance. Burjuman station, the Dubai Museum, and Dubai Creek Park are also only a few minutes’ walk from the hotel. Shopaholic wouldn’t want to miss a shopping spree at Burjuman Shopping Center in the Bur Dubai residential area with over 180 brands or at the Mall of the Emirates, one of Dubai’s main tourist shopping attractions with luxurious stores. Four Points by Sheraton Downtown Dubai makes for the perfect base if you are in the mood for some serious shopping and sightseeing.

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    Most talked about facilities

    Breakfast
    30 mentions
    Housekeeping
    28 mentions
    Internet
    26 mentions
    Swimming Pool
    15 mentions

    What they offer

    9.2
    Exceptional

    "Have been coming to Four Points Sheraton downtown Dubai for ..."

    Annette

    |

    November 13, 2018

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    American
    Continental
    Halal
    Vegetarian

    Restaurants on site

    Centro Citta
    Cuisine:Italian
    Menu:Buffet
    Yesterday Restaurant & Pub
    Cuisine:International
    Menu:Buffet
    Purani Dilli
    Cuisine:Indian
    Menu:Buffet, A-la-carte
    Lobby Lounge & Family Room
    Cuisine:International
    Menu:Buffet

    Nearby restaurants

    Arabic cuisine
    Arabic cuisine
    Al Khayma at Dubai Marine Beach Resort
    3.7 km Arabic, Halal, Lebanese
    The Market Place
    5.1 km Arabic, Asian, Halal
    Vista Bar and Terrace
    6.5 km Arabic, Bar, Contemporary
    American cuisine
    American cuisine
    The Huddle Sports Bar and Grill
    450 m American, Bar, Pub
    Hardee's
    1.5 km American
    The Black Lion
    2.5 km American, Bar, British
    Mediterranean cuisine
    Mediterranean cuisine
    Baku Caspian restaurant and cafe
    1.6 km Mediterranean
    Samad Al Iraqi Restaurant
    3.4 km Mediterranean, Seafood
    Tajin & Tanjiah
    6.7 km Mediterranean, Moroccan

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Four Points by Sheraton Downtown Dubai from real guests

    Overall rating
    8.5
    Excellent
    From 1935 reviews
    8.9Cleanliness
    8.9Service
    8.7Room comfort and quality
    Agoda Reviews (489)Booking.com Reviews (1446)
    Rating via Agoda8.1
    /
    10
    Cleanliness8.7
    Facilities7.9
    Location7.7
    Room comfort and quality8.3
    Service8.4
    Value for money8.1
    High score for Dubai
    Rating
    9+ Exceptional (95)
    8-9 Excellent (99)
    7-8 Very Good (99)
    6-7 Good (41)
    <6 Below Expectation (34)
    Time of the year
    Mar - May (99)
    Jun - Aug (91)
    Sep - Nov (97)
    Dec - Feb (81)
    Don't miss out!Users are booking a place in Dubai every 3 minutes on Agoda.com
    All guests (489)
    All room types
    All languages

    Show reviews that mention 

    Showing 368 verified guest comments
    12345
    8.4
    Excellent
    Jullie from United Arab Emirates
    Couple
    Classic King Room
    Stayed 1 night in March 2019

    Clean and affordable”

    Stayed here for a night and wished we could've stayed more. The staff were all friendly and helpful. Affordably priced without compromising quality of service. Spacious and clean rooms. The wear and tear is hardly noticeable. Well-maintained.

    Reviewed March 10, 2019
    9.6
    Exceptional
    Ronsen from Kuwait
    Solo traveler
    Classic Room, Guest room, 1 King
    Stayed 1 night in January 2019

    A class apart...”

    Something about SPG group hotels is, it is a class apart from other hotels. My stay at the Four Points by Sheraton Downtown Dubai was once again a refreshing change. This was my second stay with them, and once again I felt really happy. The lady who checked me in, did go beyond to comply with my requests. My stay in room 614 was awesome. The only suggestion i would have is, not important, could it be possible to make the bathroom showers overhead as it would help a lot for tall people like me. P.S. During my short stay this trip, I had stayed in 2 other hotels before this one, and you could immediately feel the difference when you enter and a Four points hotel. The staff, the room, the breakfast, the bed, all were beyond awsosme for a steal price. Thank you to agoda for the good rate and the customer support and four points as well. Hope to be back again soon.

    Reviewed January 25, 2019
    6.8
    Good
    MADHU from India
    Business traveler
    Classic Room, Guest room, 1 King
    Stayed 2 nights in June 2019

    It's good place in very convenient location. Has restaurant attached. Staff are cordial. WiFi is bad”

    Pros: Location, Easy access to private and public transport, Cordial staff, Parking available, Restaurant available, even bar too. Accommodating early check in and late check out requests. Great (BIG plus) Cons: WiFi network is unsecured and WiFi quality is poor. (speed and strength) TV is another negative point Mini bar inside room is too expensive. (Don't touch if you care for your money) Nothing great about room service or cleanliness. Just normal. Not disappointing though.

    Reviewed July 02, 2019
    6.8
    Good
    Sonam from India
    Solo traveler
    Classic King Room
    Stayed 2 nights in March 2019

    Comfortable Stay”

    It was a good stay. The location is good and easy access to the city. Good choice of food available specially if you are a vegeterian. Only issue was I had booked a king room for myself which was confirmed by Agoda, but on arrival they had only twin beds. The hotel should always provide what a customer is booking because we are paying that value. Overall a good stay.

    Reviewed March 13, 2019
    9.6
    Exceptional
    Ailene from United Arab Emirates
    Couple
    Stayed 1 night in August 2018

    One night stay during Eid”

    What can I say, it’s perfect! We booked a twin bed classic room and it’s really SPACIOUS. Informed them that we will arrive late, they said it’s fine. After we arrived, we immediately changed because we wanted to have some drinks at Yesterday pub before swimming. We really liked the ambiance. Happy hour was from 6-8pm. At 8:30, we decided to go for a swim. Pool at the rooftop is open until 10pm. Water temp was perfect. There’s also a bar right by the pool. Complimentary buffet breakfast is great. I enjoyed their coffee and toast. I guess the only negative thing is the location as it is quite far from the metro. Other than that, PERFECT!

    Reviewed August 25, 2018
    9.2
    Exceptional
    David from United Arab Emirates
    Business traveler
    Stayed 1 night in April 2018

    Clean, modern, large and quiet rooms”

    Bur Dubai is a little down and dirty, but it is in the heart of where things happen. However, the hotels, regardless of star rating, can also be down and dirty and are not up to the first class standards more modern parts of Dubai. The exception is the Four Points, which was refurbed a few years ago and is an excellent modern hotel with nice clean and modern facilities.

    Reviewed April 08, 2018
    9.0
    Exceptional
    Vikram from India
    Couple
    Stayed 4 nights in February 2013

    Comfortable Stay in Bur Dubai”

    Good Service, Responsive Staff and all facilities available

    very peaceful location, without the hustle bussle of the more congested parts of bur dubai. very easy to get around as taxis are very easily available. the food is very good quality and even room service is only about a 20 minute wait. the only problem i faced was that the wifi system. it was only in 2 hour slots (above which one would have to purchase additional connectivity time). further, the free wifi is only available in the lobby/restaurant areas on the ground floor or on the rooftop. overall - a very comfortable stay.

    Reviewed February 08, 2013
    8.7
    Excellent
    Stephen from New Zealand
    Solo traveler
    Stayed 2 nights in May 2012

    lovely hotel and great staff”

    huge rooms

    Right from check in,letting me check in at 730am when check in is at 3pm was so welcome after 30 hours of travelling,a hot shower and a nap was needed. The staff are very friendly and helpfull.Breakfast was good,nice food and plenty of choices.

    Reviewed May 19, 2012
    8.0
    Excellent
    Satoko from Japan
    Couple
    Stayed 5 nights in November 2011

    great service with nice staff”

    nice staff

    Room was great although I expected more amenities as a four star hotel. Most staffs were very nice, always smiling. Location is not bad, walking distance to metro station, super market, and a good restaurant.

    Reviewed November 20, 2011
    9.0
    Exceptional
    Peter from Australia
    Solo traveler
    Stayed 3 nights in May 2011

    Good Value Hotel”

    Price, quality of rooms, friendly and helpful staff

    Not having ever been to Dubai,I took a gamble on this hotel. However,I could not fault it. The room was very spacious and well furnished.The price of what I would describe as a 4 star hotel was exceptionally good value for Dubai. A rooftop pool made for relaxation after a day of sightseeing.It has a nice bar and selectionof restaurants. The hotel is somewhat distant from main sights and metro and so one is reliant on taxis to and from the hotel but taxis are quite cheap. The hotel is reasonably close to the airport that saves on cost with taxi.

    Reviewed June 09, 2011
    8.0
    Excellent
    Shirley from Taiwan
    Business traveler
    Stayed 4 nights in April 2011

    Good Services and Very Modern Room”

    Good Location, Close to Metro, Free Wifi

    this is my third time staying at four point sheraton downtown in dubai. i enjoy their friendly service and spacious room. there is free wi-fi in the lobby and it will be great if it is also free in the room. hotel location is convenient to all tourist attractions by taxi and it is not far from the metro station either.

    Reviewed May 17, 2011
    10.0
    Exceptional
    MUHAMMAD from Pakistan
    Group
    Stayed 2 nights in April 2011

    Very Lovely hotel”

    Good Looking

    I stay in this hotel for tow nights. it was amezing and very full of fun to stay in such a beautiful hotel. food and room service was very comfortible. the design and decocration of the building I like very much. I will prefer and recomed other peoples to stay when ever they visit dubai.

    Reviewed May 05, 2011
    9.2
    Exceptional
    Deepesh from India
    Family with young children
    Classic Room, Guest room, 1 King
    Stayed 4 nights in February 2019

    A Good Stay for a Family”

    A Good facility in Mankhool Area, they arranged a surprise cake for my family member birthday. While price perspective hotel prices goes up and down. Breakfast booking can be done directly at hotel instead of DHS 85 they will charge DHS 45. If you are Starwood member you will get 20% discount

    Reviewed February 18, 2019
    8.4
    Excellent
    Arash from Sweden
    Solo traveler
    Stayed 11 nights in December 2018

    Great Hotel with great staff”

    Nice, clean, great staff that does the utmost to meet your demands and help you with everything. Daiselyn in the reception, Paul in the pool area, Waeel in the gym area, Varun cleaning guy, all great people, with the utmost respect and care for your needs. The only thing that was a little bit off, was at the pool area, which is a bit small on the rooftop. Usually the sunchairs get full quickly, and you have to be early in the morning to be able get a place. But there are buses that takes you to the Jumeira Beach, free of charge, so if you are not picky about staying at the hotel, its great. I definitely recommend this place to anyone looking for a hotel with great services. There is a cafe, 2-3 restauarants and its close to the city center as well as the "old dubai", which is great in its own.

    Reviewed January 03, 2019
    9.2
    Exceptional
    Annette from Australia
    Group
    Stayed 4 nights in November 2018

    Great stay once again”

    Have been coming to Four Points Sheraton downtown Dubai for many years now and always have had an enjoyable stay. Location is good for getting to Gold souk and the Dubai mall. Staff are friendly and rooms are large and clean. The hotel has a rooftop pool which includes a children's pool which my grandchildren enjoy. The Hotel also runs a free shuttle to the Dubai mall twice daily. Taxi travel is also a cheap option from the hotel to both gold souk, Dubai mall and Atlantis water park.

    Reviewed November 13, 2018
    6.8
    Good
    Jhenyfer
    Family with young children
    Classic Room, Guest room, 1 King
    Stayed 1 night in June 2019

    Breakfast Food Choices”

    Please add rice in breakfast and add more asian/oriental option.

    Reviewed July 10, 2019
    10.0
    Exceptional
    Sulaiman from Oman
    Solo traveler
    Classic King Room
    Stayed 1 night in January 2019

    Great hotel ”

    Its one one the greatest hotel in Dubai i have ever been

    Reviewed February 02, 2019
    8.4
    Excellent
    Geoff from Australia
    Couple
    Stayed 3 nights in May 2018

    Much better than expected”

    As the last hotel of six weeks travel in Singapore, UK, Paris and the Dubai; this was the best. I'm not a halo rater and tend to focus on faults and value and stay mostly in mid-low price range (but not hostels or budget venues). Dubai is generally an upmarket city for tourists, and having booked a hotel at not much over AU$100 per night, I was concerned that I'd gone a bit too low end. Trip Adviser etc. ratings always have a selection of bad ratings , and these mostly related to staff and booking arrangements. I found none of the same with great communication and exceptionally friendly and accommodating staff in every respect. Our room was large, well appointed, clean, and in good working order. Bed was comfortable, abundant storage available, good speed internet in both cable and WiFi, hot water and bathroom both worked well, and noise was fine. On departure, a manager quizzed us on any problems or comments, demonstrating a genuine desire to continuously improve. Highly recommended.

    Reviewed May 26, 2018
    8.4
    Excellent
    Srinivasa from India
    Business traveler
    Stayed 3 nights in May 2017

    Great Hotel at normal prices”

    Stayed at this hotel for three days and had a fantastic stay. The staff were helpful and attentive. I've opted for a non smoking room and the room was clean and pretty decent for that category. Its located a bit off the main road and every time need to tell the taxi drivers about another hotel which is in front of this. Otherwise my stay was good. Never tried the food except for a snack which I've ordered once in room. On the last day though I could sense some smoke in the room and I alerted the staff and they apologised. Overall great experience.

    Reviewed May 12, 2017
    9.6
    Exceptional
    Issac from United States
    Solo traveler
    Stayed 2 nights in July 2016

    Great Hotel ”

    I had no problem with the hotel whatsoever. It was clean quite and the staff was helpful throughout my stay. An airport shuttle would be nice. Even though it says it's downtown, it's actually about 10-15 minutes driving from downtown (Burj Khalifa / Mall of Dubai).

    Reviewed July 27, 2016
    12345
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    Four Points by Sheraton Downtown Dubai
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    • Very good location
    • The Dubai Mall
    • Al Fahidi Metro Station is within 0.81 km