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Four Points by Sheraton Downtown Dubai

"Good Hotel in Bur Dubai with easy access to tourist and shopping places."

zamirahmed - September 3, 2019
Guest room, 1 King Four Points by Sheraton Downtown Dubai
Lobby Four Points by Sheraton Downtown Dubai
Interior view Four Points by Sheraton Downtown Dubai
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Four Points by Sheraton Downtown Dubai

Mankhool Road, 4C Street, Bur Dubai, Dubai, United Arab Emirates, 116162 - See map
Free Wi-Fi
See map
Popular landmarks
Dubai Creek 1.6 km
The Dubai Mall 6.1 km
Dubai Aquarium & Underwater Zoo 6.3 km
Burj Khalifa 6.4 km
The Dubai Fountain 6.5 km
Wild Wadi Waterpark 16.3 km
Burj Al Arab 16.4 km
Ski Dubai 17.7 km
Atlantis Aquaventure Waterpark 21.8 km
Dubai Miracle Garden 21.9 km
Nearby landmarks
Standard Chartered Bank 140 m
Al Khaleej Centre 210 m
Jyothis 240 m
Aster Hospital Mankhool 370 m
Al Attar Shopping Mall 510 m
Orange Express Mini Mart 510 m
IVF & Women Clinic 590 m
Al Rafa Hospital 600 m
Al Rais Shopping Centre 610 m
Baqer Mohebi Supermarket 630 m

7.7

Very good

Location rating score

Inside city center
Popular neighborhood
ParkingFREE
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
  • 870 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Dubai

  • Free Wi-Fi in all rooms!

Your dates are popular among travelersPopular destination! Properties in Dubai are being booked every minute!
Value for money8.2
Distance to city center5 km
Location rating7.7
Nearest airportDubai International Airport (DXB)
Distance to airport7.4 km

Rooms available at Four Points by Sheraton Downtown Dubai

Excellent
Room comfort & quality
8.3
Larger Studio, 1 King
...
  • Room size: 25 m²/269 ft²
  • Shower and bathtub
  • 1 king bed
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Guest room, 1 King
...
  • Room size: 25 m²/269 ft²
  • Shower and bathtub
  • 1 king bed
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1 Bedroom Suite, 1 King
...
  • Room size: 25 m²/269 ft²
  • Shower and bathtub
  • 1 king bed
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Guest room, 2 Twin/Single Bed(s)
...
  • Room size: 25 m²/269 ft²
  • Shower and bathtub
  • 2 single beds
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Larger Studio
...
  • Room size: 50 m²/538 ft²
  • Shower
  • 1 king bed
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One Bedroom Suite
...
  • Room size: 80 m²/861 ft²
  • Shower
  • 1 king bed
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King Guest Room
...
  • Room size: 38 m²/409 ft²
  • 1 king bed
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Preferred Twin Room
...
  • Room size: 40 m²/431 ft²
  • 2 single beds
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Preferred King Room
...
  • Room size: 40 m²/431 ft²
  • 1 king bed
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Studio
...
  • Shower
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Frequently asked questions

What time is check-in and check-out at Four Points by Sheraton Downtown Dubai?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Four Points by Sheraton Downtown Dubai?

For those who wish to drive their own cars, Four Points by Sheraton Downtown Dubai has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Dubai with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Four Points by Sheraton Downtown Dubai?

Start your mornings right, with the continental and buffet breakfast options offered at Four Points by Sheraton Downtown Dubai. Adults can enjoy breakfast offered with an additional charge of 60 AED if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Four Points by Sheraton Downtown Dubai?

Four Points by Sheraton Downtown Dubai features 3 on-site restaurants for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at Four Points by Sheraton Downtown Dubai?

Four Points by Sheraton Downtown Dubai does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Four Points by Sheraton Downtown Dubai?

The closest train, metro, or bus station to Four Points by Sheraton Downtown Dubai is Al Fahidi Metro Station, 860 m away.

What restaurants are nearby Four Points by Sheraton Downtown Dubai?

Four Points by Sheraton Downtown Dubai’s neighborhood is Bur Dubai which includes popular restaurants such as Purani Dilli Dubai, Grant Restaurant and Dynasty Chinese Restaurant.

What popular shopping places are close to Four Points by Sheraton Downtown Dubai?

Located in the Bur Dubai area, Four Points by Sheraton Downtown Dubai is close to great shopping choices like Karama Market, Al Khaleej Centre and Al Attar Shopping Mall.

What are popular attractions near Four Points by Sheraton Downtown Dubai?

Four Points by Sheraton Downtown Dubai is located in Bur Dubai area, which is famous for attractions such as Dubai Museum & Al Fahidi Fort, Dubai Frame and Dubai Dolphinarium.

What popular natural sightseeing spots are close to Four Points by Sheraton Downtown Dubai?

Four Points by Sheraton Downtown Dubai is located within Bur Dubai, which makes it conveniently close to natural sights including Za'abeel Park and Creek Park.

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Explore the neighborhood

What people love about Four Points by Sheraton Downtown Dubai

  • 9.2

    Exceptional

    "The Hotel also runs a free shuttle to the Dubai mall twice daily."

    Annette

    |

    November 13, 2018

  • 10.0

    Exceptional

    "Got it at a good price and very well maintained property."

    kevin

    |

    January 4, 2021

  • 10.0

    Exceptional
    Staff 

    "Very nice friendly staff, one of the best in Dubai"

    Haseeb

    |

    December 20, 2020

Property ranking|Compared to 2,523 Dubai properties
See all rankings
Cleanliness score
8.7/10
Room comfort score
8.3/10
Value for money score
8.1/10
Service score
8.4/10
Better than
95
%
of Dubai properties
Better than
95
%
of Dubai properties
Better than
93
%
of Dubai properties
Better than
92
%
of Dubai properties
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Overall rating:

8.5

Excellent
1,963 reviews
Cleanliness
8.7
Facilities
7.9
Location
7.7
Read all reviews >
What travelers say they love:
Looking for triple room choose this hotel superb price super...
anton from Indonesia
Family with older children
More about Four Points by Sheraton Downtown Dubai

More about Four Points by Sheraton Downtown Dubai

Strategically located, this elegant hotel sits on Mankhool Street right in the center of Dubai. Dubai International Airport, Dubai World Trade Center, and Jumeirah Beach Park are only a short drive away. On the other hand, the most popular financial district is within walking distance. Burjuman station, the Dubai Museum, and Dubai Creek Park are also only a few minutes’ walk from the hotel. Shopaholic wouldn’t want to miss a shopping spree at Burjuman Shopping Center in the Bur Dubai residential area with over 180 brands or at the Mall of the Emirates, one of Dubai’s main tourist shopping attractions with luxurious stores. Four Points by Sheraton Downtown Dubai makes for the perfect base if you are in the mood for some serious shopping and sightseeing.

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Most talked about facilities

Breakfast

30 mentions

Housekeeping

28 mentions

Internet

26 mentions

Swimming Pool

15 mentions

What they offer

10.0

Exceptional
Staff 

"Overall, the most accommodating with a very kind and humble ..."

Jenny

|

March 11, 2021

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Continental
Halal
Vegetarian
Buffet

Restaurants on site

Centro Citta
Cuisine:Italian
Menu:Buffet
Yesterday Restaurant & Pub
Cuisine:International
Menu:Buffet
Purani Dilli
Cuisine:Indian
Menu:Buffet, A-la-carte
Lobby Lounge & Family Room
Cuisine:International
Menu:Buffet

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Four Points by Sheraton Downtown Dubai from real guests

Provided by verified guests of Agoda
8.2
/
10
Cleanliness8.7
Facilities7.9
Location7.7
Room comfort and quality8.3
Service8.4
Value for money8.2
High score for Dubai
Rating
9+ Exceptional (102)
8-9 Excellent (99)
7-8 Very Good (100)
6-7 Good (41)
<6 Below Expectation (35)
Time of the year
Mar - May (103)
Jun - Aug (94)
Sep - Nov (98)
Dec - Feb (82)
Don't miss out!Properties in Dubai are being booked every minute!
All guests (508)
All room types
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Show reviews that mention 

Showing 377 verified guest comments
12345
9.3
Exceptional
Annabel from United States
Group
Stayed 2 nights in December 2010

Excellent, affordable hotel with great amenities”

Great Price, Beautiful rooms, rooftop pool bar, free lobby wireless, helpful concierge, nice gym!
Internet price in the room is expensive

very pleased with my stay at this hotel. i've stayed at 4 different places in dubai, and this had all the amenities a frequent traveler would desire. the price for the room was unbeatable via agoda. although it doesn't have any particular arabic touches, it's quite comfortable and elegant. the rooms are spacious and well-appointed. the bathroom was also quite beautiful. (if you are looking for a distinctly arabic style hotel, i strongly recommend the arabian courtyard hotel's executive rooms across from dubai museum - but the rates are a bit pricier.) also, just a quick note, dubai has three different four points sheratons. i'm not sure about the other locations but you have to be very clear with the cab driver about which sheraton you are looking for. in my view, this bur dubai location was excellent since it's a short cab ride down the the burj al khaleefa the old dubai part of town. for me, this was a great hotel to unwind to after a long day of sightseeing. i would stay here again in a heartbeat. the concierge was helpful on all accounts and it was also quite easy to get a cabdriver.

Reviewed December 26, 2010

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9.6
Exceptional
Ronsen from Kuwait
Solo traveler
Guest room, 1 King
Stayed 1 night in January 2019

A class apart...”

Something about SPG group hotels is, it is a class apart from other hotels. My stay at the Four Points by Sheraton Downtown Dubai was once again a refreshing change. This was my second stay with them, and once again I felt really happy. The lady who checked me in, did go beyond to comply with my requests. My stay in room 614 was awesome. The only suggestion i would have is, not important, could it be possible to make the bathroom showers overhead as it would help a lot for tall people like me. P.S. During my short stay this trip, I had stayed in 2 other hotels before this one, and you could immediately feel the difference when you enter and a Four points hotel. The staff, the room, the breakfast, the bed, all were beyond awsosme for a steal price. Thank you to agoda for the good rate and the customer support and four points as well. Hope to be back again soon.

Reviewed January 25, 2019

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9.2
Exceptional
Annette from Australia
Group
Stayed 4 nights in November 2018

Great stay once again”

Have been coming to Four Points Sheraton downtown Dubai for many years now and always have had an enjoyable stay. Location is good for getting to Gold souk and the Dubai mall. Staff are friendly and rooms are large and clean. The hotel has a rooftop pool which includes a children's pool which my grandchildren enjoy. The Hotel also runs a free shuttle to the Dubai mall twice daily. Taxi travel is also a cheap option from the hotel to both gold souk, Dubai mall and Atlantis water park.

Reviewed November 13, 2018

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8.7
Excellent
Wolfgang from Austria
Family with young children
Stayed 4 nights in December 2012

great hotel with very nice staff”

the location and service

our stay at Four Points by Sheraton Downtown was very nice and enjoyable. the staff are very friendly and accommodating. we arrived early in dubai with a small baby therefore requested an early check in, they were very nice and helping us to get to our room earlier. the restaurant were also very nice. we will definitely come back the next time that we are in DUbai

Reviewed December 23, 2012

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9.7
Exceptional
LISA from United States
Couple
Stayed 3 nights in January 2010

Perfect Stay at Four Points”

The staff were great, hotel was new, room was good size, bar in hotel was great with free Wifi and good service, hotel very clean, good location to walk to mall or get a taxi, bed comfortable, nice TV.
none

Our stay at this hotel was great. No problems at all. Rooms were a big size, very clean, nice amenities in the rooms, comfortable beds, good lighting and mirrors, good bathroom and shower, location of hotel good to walk to a good sized mall or get a taxi out front, staff more than happy to help you, bar in hotel was great with free Wifi and good service, hotel is new so everything is in great condition. Would recommend this to anyone. Note there are several Four Points in Dubai, this is the Downtown one on Mankhool Road and from the other two hotels I saw that were Four Points, this one was much nicer. Excellent hotel!

Reviewed January 29, 2010

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10.0
Exceptional
Muhammad from Pakistan
Family with young children
Stayed 1 night in June 2010

Four Points by Sheraton Downtown”

The staff were great, hotel was new, room was good size, free Wifi and good service, hotel very clean, good location to walk to mall or get a taxi, bed comfortable, nice TV.
NONE

My stay at this hotel was great. No problems at all. Rooms were very clean, nice amenities in the rooms, comfortable beds, good lighting and mirrors, good bathroom and shower, location of hotel good to walk to a good sized mall or get a taxi out front, staff more than happy to help you, free Wifi and good service, hotel is new so everything is in great condition. Would recommend this to anyone. Note there are several Four Points in Dubai, this is the Downtown one on Mankhool Road and from the other two hotels I saw that were Four Points, this one was much nicer. Excellent hotel!

Reviewed July 01, 2010

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9.2
Exceptional
David from United Arab Emirates
Business traveler
Stayed 1 night in April 2018

Clean, modern, large and quiet rooms”

Bur Dubai is a little down and dirty, but it is in the heart of where things happen. However, the hotels, regardless of star rating, can also be down and dirty and are not up to the first class standards more modern parts of Dubai. The exception is the Four Points, which was refurbed a few years ago and is an excellent modern hotel with nice clean and modern facilities.

Reviewed April 08, 2018

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9.3
Exceptional
MEENU from India
Couple
Stayed 6 nights in December 2012

Great Hotel. Got at a great Price though Agoda.”

spacious rooms. In the heart of Dubai. Near to Places like, Dubai Creek, old town, Burj Khalifa, Dubai Mall.

this was our honeymoon trip to dubai. had booked the hotel, 2 months in advance. got it at a great price. almost half the price of the peak season. Check-in and check-out service was quick. contrary to the reviews i had read on the net. Used interNet at the looby which was very convenient. Hotel has free shuttle service to Dubai Mall and Jumeriah Beach Park.. both the places are must visit.staff was great, available, quick response to the needs, always had a smile. was pleasure to say hello to them including the room cleaning guy. rooms were spacious, far better than what i expected. we booked desert safari through the hotel with universal travels which also was great. next to the hotel, There is a 24x7 conveninent store open all the time which is a great value add. Near to Metro Station-its a 5-7 minutes walk from the hotel. also, if you plan to buy electronics from Dubai, Jumbo electronics is only 5 minutes away from the hotel.

Reviewed December 24, 2012

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9.3
Exceptional
Bharat from United Kingdom
Family with teens
Stayed 3 nights in August 2011

Clean friendly hotel with large rooms”

Large Rooms and Location

The Sheraton Four Points Down Town in Mankool offers excellent value for money. The rooms are large and well furnished and there is a gym and pool on site as well. As we were keen to spend a few days in Bur Dubai the location was very good too.

Reviewed August 18, 2011

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9.7
Exceptional
Mohammed from Bahrain
Family with young children
Stayed 5 nights in July 2012

Excellent Hotel with good location”

It is a new hotel, clean with good service

I really enjoyed staying in Four Points by Sheraton Downtown. It is located in a great location. It is a new hotel, clean and offering good services. My kids love it paticularly the swimming pool at the roof. Also there was a convenient parking available guests.

Reviewed July 22, 2012

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8.7
Excellent
Peter from New Zealand
Couple
Stayed 3 nights in October 2010

Great Central Position”

Spacious, well-equipped, comfortable rooms

Four Points by Sheraton is very good value for a 4 star hotel and is situated in a central position which makes it ideal for visiting Dubai's famous shopping malls. The rooms are very spacious and comfortable and although the only meal we had there was breakfast, this was reasonably priced and offered a good choice of food. The pool on the roof is small but pleasant & there appeared to be a well-equipped gym available. Our only complaint was the slowness of the reception area - not enough staff on duty to handle the arrival and departure of guests.

Reviewed October 14, 2010

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9.0
Exceptional
Lam from China
Business traveler
Stayed 2 nights in September 2010

execellent location and friendly staff”

nice Gym and pool
none

i frequently travel to dubai due to work, and this hotel is the one i mostly stay at and highly preferred. located at Bur Dubai but it's close to everywhere... about 20 DHS only to Dubai mall by taxi.. nice gym and friendly staff.. and there's a nice sport bar downstairs at the lobby with good atmosphere.

Reviewed October 07, 2010

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7.7
Very good
Sebastian from Germany
Couple
Stayed 2 nights in July 2010

Nice and clean Hotel”

Clean, Nice cold beer
No toothbrush/paste available

The Four Points of Sheraton Downtown in Dubai is a nice a clean Hotel worth saying in. The room rate was reasonable. Our fav. was the very cold and tasty beer they served in the attached small bar. We were missing a pair of complimentary toothbrushes since they got lost during the travel. The Four Points do not provide such. Tip: Make sure to have the exact address of the hotel on hand if you take a taxi. There are more Four Points of Sheraton in Dubai.

Reviewed July 22, 2010

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9.0
Exceptional
Vikram from India
Couple
Stayed 4 nights in February 2013

Comfortable Stay in Bur Dubai”

Good Service, Responsive Staff and all facilities available

very peaceful location, without the hustle bussle of the more congested parts of bur dubai. very easy to get around as taxis are very easily available. the food is very good quality and even room service is only about a 20 minute wait. the only problem i faced was that the wifi system. it was only in 2 hour slots (above which one would have to purchase additional connectivity time). further, the free wifi is only available in the lobby/restaurant areas on the ground floor or on the rooftop. overall - a very comfortable stay.

Reviewed February 08, 2013

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8.0
Excellent
Shirley from Taiwan
Business traveler
Stayed 4 nights in April 2011

Good Services and Very Modern Room”

Good Location, Close to Metro, Free Wifi

this is my third time staying at four point sheraton downtown in dubai. i enjoy their friendly service and spacious room. there is free wi-fi in the lobby and it will be great if it is also free in the room. hotel location is convenient to all tourist attractions by taxi and it is not far from the metro station either.

Reviewed May 17, 2011

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9.0
Exceptional
Wim from Netherlands
Business traveler
Stayed 4 nights in January 2011

Excellent business hotel with large rooms”

everything you need in a business hotel

Excellent hotel with large rooms, representative lobby, good services and nice beds: great value for money. Some small remarks that could use improvement: Internet is ridiculously expensive. Should really not be necessary in this time and age anymore and is too obviously just milking. In the lobby there is a counter that seems to be split in the reception area and the area for organizing tours. I asked at the tours part of the counter how I would get to the Dubai Museum and the Sheikh Saeed Al Maktoum House. There was a woman there that said I could only get in by buying a Big Bus ticket and said I had no chance of getting in without it. I found this very strange and just walked over to the two places where I gained entrance by paying a few dirham (2 or 3). I find it strange that you would blemish the reputation of your hotel by proclaiming blatant lies just to sell a bus ticket from a partner. Other than that the stay was excellent.

Reviewed February 04, 2011

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9.0
Exceptional
Peter from Australia
Solo traveler
Stayed 3 nights in May 2011

Good Value Hotel”

Price, quality of rooms, friendly and helpful staff

Not having ever been to Dubai,I took a gamble on this hotel. However,I could not fault it. The room was very spacious and well furnished.The price of what I would describe as a 4 star hotel was exceptionally good value for Dubai. A rooftop pool made for relaxation after a day of sightseeing.It has a nice bar and selectionof restaurants. The hotel is somewhat distant from main sights and metro and so one is reliant on taxis to and from the hotel but taxis are quite cheap. The hotel is reasonably close to the airport that saves on cost with taxi.

Reviewed June 09, 2011

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8.3
Excellent
JOSELITO from Philippines
Business traveler
Stayed 3 nights in April 2010

Excellent hotel in the middle of Dubai”

Good location, taxis are easy to come by, very nice rooms and goodvalue for money
none

Excellent Filipino staff welcomes you to this hotel located at the Bur Dubai district. Best way to get to and from is by taxi as the metro is not very close but I wouldn't want to use the metro in Dubai anyway. Well appointed rooms and value for money is excellent. Always stay here when I'm in Dubai

Reviewed June 23, 2010

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8.4
Excellent
Geoff from Australia
Couple
Stayed 3 nights in May 2018

Much better than expected”

As the last hotel of six weeks travel in Singapore, UK, Paris and the Dubai; this was the best. I'm not a halo rater and tend to focus on faults and value and stay mostly in mid-low price range (but not hostels or budget venues). Dubai is generally an upmarket city for tourists, and having booked a hotel at not much over AU$100 per night, I was concerned that I'd gone a bit too low end. Trip Adviser etc. ratings always have a selection of bad ratings , and these mostly related to staff and booking arrangements. I found none of the same with great communication and exceptionally friendly and accommodating staff in every respect. Our room was large, well appointed, clean, and in good working order. Bed was comfortable, abundant storage available, good speed internet in both cable and WiFi, hot water and bathroom both worked well, and noise was fine. On departure, a manager quizzed us on any problems or comments, demonstrating a genuine desire to continuously improve. Highly recommended.

Reviewed May 26, 2018

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9.7
Exceptional
Jerome from United Kingdom
Business traveler
Stayed 2 nights in June 2011

Nice new modern hotel”

Staff always very good, good breakfast

I have stayed here many times and like its location which is in Old Bur Dubai, which makes it very accessible to the airport and not too far from the main business district. Facilities are limited and small but adequate especially for business travellers.

Reviewed October 10, 2011

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