Four Points by Sheraton Hainan, Sanya
Guest room, 1 King, City view Four Points by Sheraton Hainan, Sanya
Lobby Four Points by Sheraton Hainan, Sanya
Lobby Four Points by Sheraton Hainan, Sanya
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8.0
Excellent
/10
(91 reviews)See what guests said
See map
8.4
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
Parking
FREE
  • Haiyue Square370 m
  • Sanya Bay Beach730 m
  • Yuechuan Bridge800 m
  • Third People's Hospital of Hainan Province900 m
  • Pearl Plaza (Liberation RD)1.16 km
  • Pearl Cineplex1.18 km
  • Shangpinfang Xian'guo1.18 km
  • Sanya Railway Station1.37 km
  • Sanya People's Hospital1.49 km
  • Sanya Pearl Square1.54 km
  • Free Wi-Fi

    Four Points by Sheraton Hainan, Sanya

    No. 78 Sanya Bay Road, Sanya Bay, Sanya, China, 572000 - See map
    "Nice spacious rooms at a great location opposite of the beach, super pool."
    Michael - December 26, 2016
    Exceptional reputation
    Recommended by 92% of guests
    Excellent comfort
    8.4 room quality and comfort
    • Airport transfer

    • 290 meters to the beach

    • Currency exchange

    • Located in heart of Sanya

    • Free Wi-Fi in all rooms!

    Property ranking|Compared to 1,792 Sanya properties
    See all rankings
    Review score - United States
    9.4/10
    Room comfort score
    8.4/10
    Location score
    8.4/10
    Cheapest price score
    Better than
    99
    %
    of Sanya properties
    Better than
    98
    %
    of Sanya properties
    Better than
    97
    %
    of Sanya properties
    Better than
    97
    %
    of Sanya properties
    Value for money7.8
    Distance to city center5.0 Km
    Location rating8.4
    Nearest airportSanya Phoenix International Airport (SYX)
    Distance to airport10.3 km

    Rooms available at Four Points by Sheraton Hainan, Sanya

    8.4
    Excellent
    Room comfort & quality
    Guest room, 1 King, City view
    Guest room, 1 King, City view
    ...
    • Room size: 40 m²/431 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Junior Suite, 1 King, Ocean view, Balcony
    Junior Suite, 1 King, Ocean view, Balcony
    ...
    • Room size: 73 m²/786 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices
    Guest room, 2 Double, City view
    Guest room, 2 Double, City view
    ...
    • Room size: 40 m²/431 ft²
    • Shower and bathtub
    • 2 double beds
    Enter dates to see prices
    Presidential Suite, 1 King, Ocean view, Balcony
    Presidential Suite, 1 King, Ocean view, Balcony
    ...
    • Balcony/terrace
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Guestroom
    Guestroom
    ...
    • Room size: 40 m²/431 ft²
    Enter dates to see prices
    Executive Suite, 1 King, Ocean view, Balcony
    Executive Suite, 1 King, Ocean view, Balcony
    ...
    • Balcony/terrace
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Executive Suite with Ocean View
    Executive Suite with Ocean View
    ...
    • Room size: 64 m²/689 ft²
    Enter dates to see prices
    Guest room, 1 King, Ocean view, Balcony
    Guest room, 1 King, Ocean view, Balcony
    ...
    • Bathtub
    Enter dates to see prices
    Suite with Sea View
    Suite with Sea View
    ...
    • Room size: 62 m²/667 ft²
    Enter dates to see prices
    Guest room, 1 King, Ocean view, High floor, Balcony
    Guest room, 1 King, Ocean view, High floor, Balcony
    ...
    • Bathtub
    Enter dates to see prices
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    More about Four Points by Sheraton Hainan, Sanya

    More about Four Points by Sheraton Hainan, Sanya

    An overview

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    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

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    Property's guest policies

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    Reviews of Four Points by Sheraton Hainan, Sanya from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (91)Booking.com Reviews (142)
    8.0
    /
    10
    Cleanliness8.1
    Facilities7.0
    Location8.4
    Room comfort and quality8.4
    Service7.8
    Value for money7.8
    Rating
    9+ Exceptional (18)
    8-9 Excellent (14)
    7-8 Very Good (25)
    6-7 Good (4)
    <6 Below Expectation (9)
    Time of the year
    Mar - May (13)
    Jun - Aug (19)
    Sep - Nov (24)
    Dec - Feb (14)
    All languages
    All guests (91)

    Show reviews that mention 

    Showing 70 verified guest comments
    1234
    7.6
    Very good
    Limmuan from Singapore
    Couple
    Guest room, 1 King, City view
    Stayed 4 nights in August 2019

    Good location with bus stops right outside.”

    This hotel is looking a bit tired but nevertheless the room is ok and clean. We got the cheapest room, so I guess, I should not complain too much. Two nights here would probably be good but we stayed 4 and that's a tad too long with a really dated toilet :( . Just outside the hotel, there are 2 bus stops with many bus lines - one stop on the same side for buses going east and the other across the road going west. Very cheap 2 yuan ride into the city with the drivers and conductors, all very pleasant and very helpful and patient people. You can go to LuHuiTou and Yalong Bay by bus :))

    Reviewed August 17, 2019
    7.2
    Very good
    wilson from Singapore
    Family with young children
    Guest room, 2 Double, Ocean view, High floor, Balcony
    Stayed 4 nights in July 2019

    Very good”

    Kudos to food and beverage staff Jessica for helping to buy a cake for us during her off day.appreciate her help .hotel airconditioning is not working well.

    Reviewed August 02, 2019
    9.6
    Exceptional
    Joseph from United States
    Solo traveler
    Guest room, 2 Double, Ocean view, Balcony
    Stayed 3 nights in June 2019

    Great stay”

    My stay, 3 days, was great. The staff was outstanding. The greatest benefit was that they had people who spoke English proficiently. Starting with Mr. Hao who was very helpful at check-in and even more so when I experienced a problem, not hotel related. He couldn't have done anything more. Jennifer was also very helpful as was the man from Nepal who I, unfortunately, forgot his name. The hotel had a very good gym. I picked this location as it is situated near the town, where you could experience other shops and restaurants, where the other good hotel locations would not have allowed. The only complaints were the AC was not cold enough, common to many Chinese hotels, and the water temperature was not as hot as desired. Would stay there again.

    Reviewed June 25, 2019
    2.0
    Siow from Singapore
    Family with teens
    Guest room, 2 Double, Ocean view, High floor, Balcony
    Stayed 1 night in June 2019

    Agoda is lousy”

    I booked a room for 2Adults and a child and is stated I should have breakfast for all but the staff insisted I should only have 2 breakfast and made me pay for my child. Anyway we paid for the child but the price is not worth taking the breakfast. The hotel is very very old and I think is only 2.5stars only for this hotel. Hotel internet is a gone case. 4G also can’t be used here. Don’t know why the connection is so lousy.

    Reviewed June 15, 2019
    7.2
    Very good
    LIM from Singapore
    Solo traveler
    Guest room, 1 King, City view
    Stayed 3 nights in June 2019

    Good 4-star Hotel near Sanya Bay”

    Four Points by Sheraton Hainan Hotel is a 4-star hotel, just only 15 km away and this hotel can be easily accessed from the airport. By travelling thru Taxi, it is within easy reach Haiyue Square, The weather now is near to summer and is hot and humid although encountered rain occasionally from time to time. The staff here are friendly and helpful whenever there is requesting for booking a Taxi and demanding for extra water. Basically, as Sanya is without any MRT or Metro line, it is still very convenience to move around to any interesting place by Taxi from this Hotel. Morning breakfast is good with a lot of food to choose from. I will come back again to this Hotel next time when I visit Sanya again.

    Reviewed June 05, 2019
    6.8
    Good
    Michael from Germany
    Couple
    Stayed 5 nights in December 2016

    Good hotel, but breakfast service has to improve ”

    Nice spacious rooms at a great location opposite of the beach, super pool. Good room service, but the service during breakfast need to improve a lot: - no knives available (maybe Chinese don't need, but foreigners do) - Coffee machine was broken / showed error messages every day - tables should be cleaned and prepared for next guests, after other guests are leaving

    Reviewed December 26, 2016
    5.6
    Yuk from New Zealand
    Group
    Stayed 3 nights in March 2016

    An unpleasure journey”

    This hotel has good location with public bus station nearby. The facilities inside is good. Food was fine. However the hotel was not ready when I checked in at 3pm. Hotel room was not clean as I expected. The staff was so careless that to double charge the rooms and I am now still waiting for them to refund the amount. Be careful when you pay by credit card.

    Reviewed April 25, 2016
    10.0
    Exceptional
    Rodrigo from Brazil
    Family with young children
    Stayed 1 night in October 2015

    fantastic japanese restaurant”

    location, food and staffs

    there a good Japanese restaurant at 3 floor,the staffs are friendly and the pool is clean .

    Reviewed November 03, 2015
    8.3
    Excellent
    KOK from Singapore
    Couple
    Stayed 2 nights in October 2015

    excellent location with good views and activities”

    location - able to be at the center of activities. easy travel to various locations. walking distance to stalls. Good views when you stay at high floors, or go to the sky bar for the views.

    a little disappointed with the breakfast. otherwise an excellent choice for a relaxed stay with good views.

    Reviewed October 31, 2015
    9.0
    Exceptional
    AI from Singapore
    Couple
    Stayed 2 nights in September 2015

    Great Room in Good Location”

    room, location, food

    Delighted. Everything was good especially the wide range of movies. The only thing needing improvement is shower cubicle interior as its too old.

    Reviewed September 05, 2015
    9.0
    Exceptional
    JOSE from Peru
    Solo traveler
    Stayed 1 night in June 2015

    Great views”

    View, location

    Get a Oean view high floor! VEry good. Has great balcony but dirt and without furnitiree. Otherwise, great hotel.

    Reviewed June 12, 2015
    10.0
    Exceptional
    huey from Malaysia
    Couple
    Stayed 1 night in March 2015

    Good”

    clean good service. Staff well trained. Right in front of sanya bay
    Reviewed March 26, 2015
    4.7
    Mark from New Zealand
    Business traveler
    Stayed 3 nights in February 2015

    Lacking some fundamentals”

    N/A

    Wi-Fi & Internet terrible, took me back to dial up speeds and the memory of my 28.8kb modem! Total lack of English from staff, had to spend 5 minutes on the phone explaining what laundry was when I requesting a laundry pick up. I won't even bother explaining the club sandwich request, suffice to say if you don't understand club sandwhich you shouldn't be working in an internationally branded hotel chain. Terrible taxi protocol, they won't book one, they request you go down to reception 15 mins before you need one and they will go wave one down. I guess SANYA is geared towards internal tourism, not international, so probably a case of supply and demand, but they really need to grasp some basics.

    Reviewed February 09, 2015
    5.3
    Kiel from New Zealand
    Business traveler
    Stayed 6 nights in January 2015

    Buisness”

    Location, TV, Leaving

    Average

    Reviewed February 03, 2015
    9.3
    Exceptional
    varaporn from Thailand
    Family with teens
    Stayed 2 nights in December 2014

    Nice stay in Sanya”

    Good choices of breakfast. Check in Staff can communicate in english. Good location for watching lively sanya bay.
    Reviewed December 29, 2014
    5.7
    Onontungalag from Mongolia
    Couple
    Stayed 9 nights in December 2014

    Not enough staff who can speak english”

    Location, Pool,

    it was good but there were always problem regarding contact with staff's by english

    Reviewed December 17, 2014
    9.0
    Exceptional
    Weng from Malaysia
    Family with young children
    Stayed 1 night in December 2014

    Sanya Dec 2014”

    Clean, room comfort, location

    Good

    Reviewed December 14, 2014
    7.3
    Very good
    HE from China
    Family with young children
    Stayed 5 nights in October 2014

    good location”

    good facilities, helpful staff, value for the money

    We spent 5 nights in four points, value for the money. staff at the lobby are very helpful, however, the room isn't clean, nobody vacuum the carpet and mop the floor. the shuttle bus service was poor.

    Reviewed October 26, 2014
    7.7
    Very good
    Lars from Sweden
    Couple
    Stayed 1 night in October 2014

    beachside hotel”

    opposite the beach, late checkout, good room

    The room was good, chinese speaking staff with little english skills, no one to take care of bags when arriving etc so pretty standard chinese style in china for hotels, but room was good with seaview.

    Reviewed October 24, 2014
    8.0
    Excellent
    Lars from Sweden
    Couple
    Stayed 1 night in October 2014

    good location, late check out”

    late checkout, opposite the beach, big room

    great all in all hard to speak with chinese staff but in general a nice stay.

    Reviewed October 24, 2014
    1234
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    • Excellent location
    • Phoenix Island
    • Sanya Railway Station is within 1.37 km