Disappointed”

The hotel was very nice, clean and friendly. I did not receive the $9 gift card as expected and I was charged $10 extra just to park my car in the hotel parking lot....this was totally unexpected and disappointing. My thought is that they are taking advantage of guests due to recent flooding in Houston. I will have to seriously think before staying here again

Great experience but major renovation work”

Great experience and price, location, staff are all good. Major renovation and construction of the hotel is going on which is noticable on elevators and lobby area. Friendly staff comped parking after I agreed to sign up for reward points with Marriott

Right Location Hotel”

Hotel is right at Kirby St. & Hwy 59 is good location near downtown. Unfinished renovation make me not too comfortable. No breakfast for price $100 per night, a little overprice for under renovation condition. The low,low ceiling and old carpet look pretty out of date only can say it's 2 star hotel. Room is nice to match 3 star. Only a few TV channels can watch. Almost nothing to watch.

Typical Hotel for price range.”

The staff I dealt with were amazing. It was busy when i arrived each staff member made sure to make contact apologize for the wait and one of the bar staff came out and offered cookies and water to those of us waiting. Mind you this was not a huge amount of time to wait maybe 10mins at the most. I have sat at the airport for literally days with out so much as an apology! The people ahead of me were not making it easy for the person who checked me in. She was 110% professional and her smile remained the whole time. When I walked up she didn't even need to take a breath and was 100% on her game. I was really impressed she even went out of her way to help me with an issue I had not really related to my stay. The room was good the only issue I had was they Hotel seem like it had been updated recently the only thing that wasn't was the bathtub. It was old and was in poor working order. Had to struggle to get the shower to work.

Good location, good value, clean room”

Hotel is in good location between downtown and the Galleria. Clean, nice rooms. I've stayed here before and will stay here again.

Middling hotel”

It is a good property which has seen better days with alovely and helpful staff at the front desk and two very good van drivers who went out of way to help But service was bad.-- both housekeeping and room service. Unfortunately there arent too many options for eating either in the hotel or nearby

Nice clean hotel. Good location. Reasonably priced”

Good stay. Perfect for my 1 night trip. Centrally located and close to main highways. Clean and large rooms. Would stay here again.

OK, not the best, not the worst”

Hotel was on the old side but clean...bed was good, pool and internet OK...won't stay again although staff was OK... Will take a risk rather than settle for just OK

Centrally located hotel, clean, nice rooms”

Good location between downtown and Galleria. Need to have a car while here, but the hotel is right off of 59. Nice clean rooms. Have stayed here before.

nice place ”

nice place for the business visitors and it is worthwhile to stay... just one unhappy thing,, the personnel promised to pick up us. but do not appear....

Quality, reasonably priced hotel in good location”

Second stay at the Joel. Would stay here again. Quality hotel in a good location.

Business Central”

Great Hotel for business downtown. Affordable. Does the job

Good hotel in good area.”

The staff are so nice and the breakfast also good. I enjoyed a lot there.

Great staff”

Good location and great staff

Great hotel, great price, great location ”

Always a great stay

Good Location, Friendly Staff”

Good Location, Friendly Staff. Good Value for the Money.

unclean , uncomfortable”

The room wan't clean, the bathroom was really dirty, location is great, staff is friendly

Boring!!!”

Not much to say because it was disappointing and not worth the money.

review”

not bad

Zimmer an der Autobahn”

Hotel deutlich in die Jahre gekommen, direkt am freeway, Zimmer nach vorne unerträglich laut, nicht zu empfehlen