2024

Four Points by Sheraton Kuala Lumpur, Chinatown

4 stars out of 5
No 2, Jalan Balai Polis, Chinatown, Kuala Lumpur, Malaysia, 50000

Highlights

Sparkling clean

Located in heart of Kuala Lumpur

Excellent room comfort & quality

Airport transfer

Great Breakfast

Facilities

Free Wi-Fi

Swimming pool

Car park

Front desk [24-hour]

Fitness center

Restaurant

Bar

Luggage storage

About us

In Kuala Lumpur's Chinatown, Four Points by Sheraton blends historic charm with modern design. Enjoy rooftop city views, a sky bar with signature cocktails, and Chinatown-inspired interiors featuring local art—a cultural escape for travelers. Ideal for two travelers, the hotel in Chinatown offers comfort amidst vibrant streets known for street food, markets, and cultural heritage. Spacious rooms feature premium amenities like free bottled water and toiletries, with select rooms offering stunning city views. Nearby landmarks like Menara and Pavilion Kuala Lumpur are easily accessible. Guests can enjoy on-site dining, lounge drinks, or explore the city through curated tours for an unforgettable stay. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

5 travelers have booked today.

Cleanliness 9.4
Location 9.4
Service 9.4
Value for money 9.1

Based on 6,717 verified reviews

Cleanliness

9.4

Location

9.4

Service

9.4

Value for money

9.1

Facilities

8.9

See map

9.4Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
Parking
Available
Walkable places
Queen Victoria Fountain
90 m
Chan She Shu Yuen Temple
100 m
Tai Chi Classes at Chan She Shu Yuen Temple
100 m
Lostgens' contemporary art space;Findar
130 m
Stadium Negara
150 m
Popular landmarks
Chinatown - Kuala Lumpur
250 m
Central Market
600 m
KL Bird Park
1.1 km
Jalan Alor
1.4 km
Menara Kuala Lumpur
1.5 km
Closest landmarks
Ikopi
150 m
Purple Cane Tea House
150 m
Chinatown Liquor Shop
200 m
UO Superstore in Chinatown
210 m
Worker's parking lot
220 m

Good to know

Value for money9.1
Distance to city center7.7km
Location rating9.4
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport16.2 km

Rooms available at Four Points by Sheraton Kuala Lumpur, Chinatown

Guest Room, 1 King
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Guest room, 2 Double, City view
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Guest Room, 2 Twin
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 double beds
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1 Bedroom Suite, 1 King
...
  • Room size: 70 m²/753 ft²
  • City view
  • 1 king bed
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Guest room, 1 King, City view
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Larger Guest room, 1 King, KLCC & KL Tower view
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Larger Guest room, 2 Double, KLCC & KL Tower view
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 double beds
Enter dates to see prices
1 Bedroom Suite
...
  • Room size: 70 m²/753 ft²
  • City view
  • 1 king bed
Enter dates to see prices
ROOM,1 KING BED,CITY VIEW
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Large Premier Downtown Twin Room
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Four Points by Sheraton Kuala Lumpur, Chinatown's policy regarding children's bedding considers guests age 12 years and older as adults, and therefore must use an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

Past guests that stayed at Four Points by Sheraton Kuala Lumpur, Chinatown have given this property a rating of 9.428 for its remarkable location as the major highlight for their stay.

79.0% of our verified guest evaluations have given a positive review and responses about this property's view. You can look up on more detailed customer reviews, and comments for Four Points by Sheraton Kuala Lumpur, Chinatown down in the review section.

Verified business travelers that have stayed at this property have given Four Points by Sheraton Kuala Lumpur, Chinatown an average rating of 8.8. You can look up more detailed customer evaluations and responses by filtering for a specific type of verified travelers down in the review section.

Past local travelers that have stayed at this property have given Four Points by Sheraton Kuala Lumpur, Chinatown an average rating of 9.3. You can look up on more in depth customer testimonials, and comments for this property down in the review section.

The closest train, metro, or bus station is Maharajalela Monorail Station, 259.43 m away from Four Points by Sheraton Kuala Lumpur, Chinatown.

Shopping options in Four Points by Sheraton Kuala Lumpur, Chinatown’s Chinatown neighborhood comprises of Berjaya Times Square, Sungei Wang Plaza, and Pavilion Kuala Lumpur.

More about Four Points by Sheraton Kuala Lumpur, Chinatown

More about Four Points by Sheraton Kuala Lumpur, Chinatown

Experience Modern Comfort at Four Points by Sheraton Kuala Lumpur, Chinatown

Welcome to Four Points by Sheraton Kuala Lumpur, Chinatown, a contemporary 4-star hotel located in the heart of Kuala Lumpur, Malaysia. With its convenient location and modern amenities, this hotel is the perfect choice for both business and leisure travelers. Built in 2019, Four Points by Sheraton Kuala Lumpur, Chinatown offers 318 stylish and well-appointed rooms, ensuring a comfortable stay for every guest. The hotel's modern design and thoughtful touches create a welcoming atmosphere, making you feel right at home. Conveniently situated just 7.7km away from the city center, this hotel provides easy access to Kuala Lumpur's vibrant attractions and bustling business district. Whether you're exploring the iconic Petronas Twin Towers or attending meetings in the city, Four Points by Sheraton Kuala Lumpur, Chinatown is the ideal base for your Kuala Lumpur adventure. Check-in begins at 03:00 PM, allowing you to settle in and start your stay without any hassle. The check-out time is until 12:00 PM, giving you ample time to relax and prepare for your departure. In 2019, the hotel underwent renovations to ensure that guests enjoy the latest facilities and a refreshed ambiance. For travelers arriving by air, the hotel is located approximately 60 minutes away from the airport, making it convenient for both domestic and international visitors. The hotel also offers a child-friendly policy, allowing children between the ages of 6 to 11 to stay free of charge. Experience modern comfort and convenience at Four Points by Sheraton Kuala Lumpur, Chinatown. Book your stay now and discover the best of Kuala Lumpur while enjoying the hotel's impeccable service and top-notch facilities.

Unwind and Indulge at Four Points by Sheraton Kuala Lumpur, Chinatown's Vibrant Bar

At Four Points by Sheraton Kuala Lumpur, Chinatown, guests can unwind and indulge at the hotel's vibrant bar. The bar offers a lively and energetic atmosphere, perfect for socializing and enjoying a night out. With a wide selection of premium spirits, wines, and craft beers, guests can sip on their favorite drinks while soaking in the vibrant ambiance. The skilled mixologists are always ready to create signature cocktails tailored to individual preferences, ensuring a unique and personalized experience. Whether it's a classic martini, a refreshing mojito, or a creative concoction, the bar at Four Points by Sheraton Kuala Lumpur, Chinatown has something to satisfy every palate. Additionally, the bar also hosts regular live music performances, adding an extra touch of entertainment to the evening. Guests can relax, groove to the beats, and enjoy the talents of local musicians and bands. The bar at Four Points by Sheraton Kuala Lumpur, Chinatown is the perfect place to unwind, socialize, and create lasting memories.

Stay Active at Four Points by Sheraton Kuala Lumpur, Chinatown

At Four Points by Sheraton Kuala Lumpur, Chinatown, staying active is made easy with a range of top-notch sports facilities. Dive into the refreshing outdoor pool, perfect for a leisurely swim or an invigorating workout. The pool area offers a serene oasis amidst the bustling city, allowing guests to relax and soak up the sun in style. Whether you prefer to do laps or simply float around, the pool is a great way to unwind and rejuvenate during your stay. For fitness enthusiasts, the hotel offers a complimentary fitness center equipped with state-of-the-art equipment. Whether you're looking to maintain your regular exercise routine or kickstart a new fitness journey, the fitness center has everything you need. From cardio machines to free weights, you'll find a wide range of equipment to suit your workout preferences. Stay motivated and achieve your fitness goals while enjoying the modern facilities and friendly atmosphere at Four Points by Sheraton Kuala Lumpur, Chinatown.

Convenient Facilities at Four Points by Sheraton Kuala Lumpur, Chinatown

At Four Points by Sheraton Kuala Lumpur, Chinatown, guests can enjoy a range of convenient facilities that enhance their stay. The hotel offers a laundry service, making it easy for guests to have their clothes cleaned and freshened up during their stay. Additionally, room service is available, allowing guests to indulge in delicious meals from the comfort of their own rooms. For the safety and security of guests' valuables, safety deposit boxes are provided. The concierge desk is also available to assist guests with any inquiries or requests they may have, ensuring a hassle-free stay. Stay connected with complimentary Wi-Fi in public areas, as well as free Wi-Fi in all rooms, allowing guests to easily access the internet and stay connected with loved ones or catch up on work. Other convenient facilities include dry cleaning services, express check-in/check-out for a seamless arrival and departure experience, luggage storage for those who want to explore the city before or after their stay, and daily housekeeping to ensure a clean and comfortable environment for guests throughout their visit. These convenient facilities at Four Points by Sheraton Kuala Lumpur, Chinatown contribute to a memorable and enjoyable stay for all guests.

Convenient Transport Facilities at Four Points by Sheraton Kuala Lumpur, Chinatown

At Four Points by Sheraton Kuala Lumpur, Chinatown, guests can enjoy a range of convenient transport facilities to enhance their stay in the vibrant city of Kuala Lumpur. The hotel offers airport transfer services, ensuring a hassle-free journey for guests arriving or departing from the city. With this service, guests can relax and enjoy a comfortable ride to or from the airport, allowing them to start or end their trip on a stress-free note. For those looking to explore the city's attractions, the hotel also provides tour arrangements. Guests can easily book tours and excursions, allowing them to discover the rich cultural heritage and iconic landmarks of Kuala Lumpur. Whether it's a visit to the famous Petronas Twin Towers, the bustling Central Market, or the vibrant Chinatown, guests can rely on the hotel's tour services to make their sightseeing experience seamless and memorable. In addition, Four Points by Sheraton Kuala Lumpur, Chinatown offers a convenient onsite car park for guests who prefer to drive. The hotel's car park ensures that guests have a safe and secure place to park their vehicles during their stay. Please note that car park charges are applied. With these transport facilities, guests can easily navigate the city and make the most of their time in Kuala Lumpur.





Delightful Dining Experiences at Four Points by Sheraton Kuala Lumpur, Chinatown

Indulge in a range of delightful dining experiences at Four Points by Sheraton Kuala Lumpur, Chinatown. With a variety of dining facilities to choose from, guests can enjoy a truly satisfying culinary journey during their stay. Start your day right at the hotel's coffee shop, where you can savor a freshly brewed cup of coffee and indulge in a selection of delectable pastries. For a more substantial meal, head to the on-site restaurant, where you can feast on a diverse menu of local and international dishes. The restaurant's warm and inviting ambiance creates the perfect setting for a memorable dining experience. If you prefer to dine in the comfort of your room, take advantage of the convenient room service available at Four Points by Sheraton Kuala Lumpur, Chinatown. Enjoy a delicious meal or snack delivered right to your doorstep, allowing you to relax and unwind after a long day of exploring the city. For guests with specific dietary requirements, the hotel offers a halal restaurant, ensuring that everyone can enjoy a satisfying meal. Whether you're looking for a hearty breakfast to fuel your day or a sumptuous dinner to end it on a high note, the halal restaurant provides a range of flavorful options to cater to your needs. To kickstart your mornings, indulge in the breakfast buffet at the hotel. Feast on a wide variety of dishes, from continental classics to local favorites, ensuring a hearty and fulfilling start to your day. With its diverse dining facilities and culinary offerings, Four Points by Sheraton Kuala Lumpur, Chinatown promises an exceptional dining experience for every guest. Whether you're a food enthusiast or simply looking to satisfy your cravings, the hotel's dining options are sure to leave you delighted and wanting more.

Luxurious and Spacious Rooms at Four Points by Sheraton Kuala Lumpur, Chinatown

Experience the ultimate comfort and relaxation at Four Points by Sheraton Kuala Lumpur, Chinatown. With a variety of room options to choose from, you are sure to find the perfect accommodation that suits your needs. Choose the Deluxe King room for a cozy retreat, featuring a spacious 28 square meters and a comfortable King Bed. If you prefer separate beds, the Deluxe Twin room offers the same size and amenities with 2 Single Beds. For those seeking a more spacious stay, the Premier Downtown King and Premier Downtown Twin rooms are the perfect choice. With a generous 32 square meters, these larger guest rooms provide ample space to unwind after a long day of exploring the vibrant city. The Premier King room offers a luxurious King Bed, while the Premier Twin room provides two comfortable Single Beds. Indulge in the ultimate luxury with the Premier Suite, a 1-bedroom suite spanning an impressive 70 square meters. Featuring a separate living area and a lavish King Bed, this suite offers the perfect blend of comfort and style. By booking your stay at Four Points by Sheraton Kuala Lumpur, Chinatown through Agoda, you can enjoy the best prices available. Agoda guarantees the lowest rates, ensuring that you get the most value for your money. With a hassle-free booking process and excellent customer service, Agoda makes it easy for you to secure your dream room and have a memorable stay at this exceptional hotel.

Discover the Vibrant Charm of Chinatown in Kuala Lumpur

Welcome to Chinatown, a bustling and vibrant neighborhood in the heart of Kuala Lumpur, Malaysia. Known for its rich history, diverse culture, and mouthwatering cuisine, Chinatown offers a unique and immersive experience for travelers seeking to explore the city's local charm. As you step into Chinatown, you'll be greeted by a colorful tapestry of sights, sounds, and smells. The streets are lined with traditional shophouses, adorned with vibrant Chinese lanterns and bustling with activity. Explore the narrow lanes filled with shops selling everything from traditional Chinese herbs and medicinal products to trendy fashion items and souvenirs. Don't forget to bargain for the best prices! Food lovers will be in paradise in Chinatown. Indulge in a gastronomic adventure as you sample a wide array of local dishes at the bustling street food stalls and authentic Chinese restaurants. From steaming bowls of flavorful noodles to succulent roasted duck and mouthwatering dim sum, the options are endless. Be sure to try the famous Petaling Street's Hokkien mee and char kuey teow, which are local favorites. Aside from its culinary delights, Chinatown also offers a glimpse into the city's history and culture. Visit the Sri Mahamariamman Temple, the oldest Hindu temple in Kuala Lumpur, and marvel at its intricate architecture and vibrant sculptures. Explore the Central Market, a cultural hub showcasing local arts and crafts, where you can find unique souvenirs and traditional Malaysian batik. Whether you're a food enthusiast, a history buff, or simply looking to immerse yourself in the vibrant local culture, Chinatown in Kuala Lumpur is a must-visit destination. With its lively atmosphere, diverse offerings, and warm hospitality, this neighborhood promises an unforgettable experience for all who venture here.

Getting to Four Points by Sheraton Kuala Lumpur, Chinatown

Located in the vibrant Chinatown district of Kuala Lumpur, Four Points by Sheraton Kuala Lumpur, Chinatown is conveniently accessible from the nearest airports. Here are the best ways to get to the hotel from Kuala Lumpur International Airport (KLIA) and Sultan Abdul Aziz Shah Airport (Subang Airport). From Kuala Lumpur International Airport (KLIA), travelers have several transportation options. The most convenient and comfortable option is to take a taxi or book a private car transfer. The journey from KLIA to Four Points by Sheraton Kuala Lumpur, Chinatown takes approximately 1 hour, depending on traffic conditions. Alternatively, budget-conscious travelers can take the KLIA Ekspres train to KL Sentral station and then switch to the MRT line to Pasar Seni station, which is just a short walk away from the hotel. For those arriving at Sultan Abdul Aziz Shah Airport (Subang Airport), the easiest way to reach Four Points by Sheraton Kuala Lumpur, Chinatown is by taxi or private car transfer. The journey usually takes around 45 minutes, depending on traffic. Another option is to take a combination of the LRT and MRT lines. From Subang Airport, take the LRT line to Pasar Seni station and then walk to the hotel, which is just a few minutes away.

Discover the Vibrant Surroundings of Four Points by Sheraton Kuala Lumpur, Chinatown

Nestled in the heart of Kuala Lumpur's bustling Chinatown, Four Points by Sheraton Kuala Lumpur offers easy access to a myriad of exciting landmarks and attractions. Immerse yourself in the vibrant atmosphere of Chinatown - Kuala Lumpur, just steps away from the hotel. This bustling neighborhood is renowned for its lively street markets, authentic Chinese cuisine, and vibrant cultural heritage. Stroll through the vibrant streets, browse through the colorful stalls, and soak in the sights, sounds, and flavors of this iconic district. Just a short distance from the hotel, you'll find Central Market, a haven for art lovers and souvenir hunters. Explore the wide array of local handicrafts, traditional batik prints, and unique artworks on display. For a dose of history and culture, visit the nearby Kuala Lumpur City Gallery, where you can learn about the city's rich heritage through interactive exhibits and captivating displays. Merdeka Square, a significant historical landmark, is also within easy reach. This iconic square is home to the Sultan Abdul Samad Building, a stunning example of Moorish architecture, and the Jamek Mosque, one of the oldest mosques in Kuala Lumpur. Take a leisurely stroll around the square and admire the grandeur of these architectural marvels. For those interested in Malaysian textiles, the National Textile Museum is a must-visit. Discover the intricate craftsmanship and vibrant colors of traditional textiles as you explore the museum's fascinating exhibits. And don't miss the opportunity to visit the Sri Maha Mariamman Temple, a stunning Hindu temple adorned with intricate sculptures and vibrant decorations. If you're seeking spiritual solace, the Guan Di Temple Kuala Lumpur Malaysia and Kortumalai Sri Ganesar Temple are both nearby, offering a serene atmosphere for contemplation and prayer. With its prime location in the heart of Chinatown, Four Points by Sheraton Kuala Lumpur is the perfect base for exploring the vibrant surroundings and immersing yourself in the rich cultural tapestry of Kuala Lumpur.

Convenient Public Transport Stations near Four Points by Sheraton Kuala Lumpur, Chinatown

Located in the heart of Kuala Lumpur's vibrant Chinatown, Four Points by Sheraton Kuala Lumpur offers easy access to several public transport stations, making it a convenient choice for travelers looking to explore the city. The hotel is just a short walk away from Pudu Sentral Bus Terminal, where you can catch buses to various destinations in and around Kuala Lumpur. SBK17 Merdeka LRT Train Station is also nearby, providing a quick and efficient way to travel to popular attractions like the Petronas Twin Towers and Bukit Bintang. For those looking to explore the city's cultural and historical sites, LRT Train Station - Masjid Jamek and LRT Train Station - Pasar Seni are within close proximity to the hotel. These stations connect you to iconic landmarks such as the Jamek Mosque and Central Market. If you prefer to travel by monorail, Maharajalela Monorail Station is just a short distance from the hotel, offering easy access to popular areas like Bukit Bintang and KL Sentral. For travelers arriving or departing by bus, Puduraya Bus Terminal is conveniently located nearby, providing connections to various cities in Malaysia. With its strategic location near multiple public transport stations, Four Points by Sheraton Kuala Lumpur, Chinatown ensures that guests can easily explore the city's attractions and landmarks without hassle.

A Culinary Adventure in the Heart of Chinatown

When it comes to dining options near Four Points by Sheraton Kuala Lumpur, Chinatown, guests are spoiled for choice. Just steps away from the hotel, food enthusiasts can indulge in a variety of cuisines. Start your day with a hearty breakfast at Ho Kow Hainam Kopitiam, a local favorite known for its traditional Hainanese coffee and toast. For a taste of authentic Malaysian flavors, head to Mollagaa Restaurant or Betel Leaf, where you can savor delicious curries, biryanis, and other mouthwatering dishes. Merchant's Lane is a trendy cafe that offers a fusion of Asian and Western cuisines, while Soong Kee Beef Noodles & Low Yau Kee Porridge is a must-visit for its famous beef noodles and comforting porridge. Vegetarian guests will be delighted by the offerings at Woodlands.my Vegetarian Restaurant, which serves a wide range of flavorful vegetarian dishes. Cafedian is a cozy spot perfect for coffee lovers, while Restaurant Khana Bashmoti 2 offers a taste of authentic Indian cuisine. Craving something different? Head to Einstein Cafe for its selection of international dishes, or try the delicious Turkish kebabs at Reis Baba Turkish Doner Kebab. With such a diverse range of dining options just a stone's throw away, Four Points by Sheraton Kuala Lumpur, Chinatown is the perfect base for a culinary adventure in the heart of the city.

Shop till you drop in the heart of Chinatown

Four Points by Sheraton Kuala Lumpur, Chinatown is surrounded by an abundance of shopping landmarks that will surely satisfy any shopaholic's cravings. Just steps away from the hotel, you'll find Si Yuang Gallery, a treasure trove of unique handicrafts and souvenirs. For food lovers, Jalan Sayur Food Street is a must-visit, offering a wide array of local delicacies and street food stalls. UO Superstore in Chinatown is a shopper's paradise, where you can find everything from fashion apparel to household items. Architecture enthusiasts will be captivated by the stunning Arch, a modern masterpiece that stands tall in the bustling Chinatown area. If you're looking for trendy fashion boutiques, Gadis Manis is the place to be. Bookworms will be delighted to explore Shanghai Books, a charming bookstore filled with a wide selection of titles. As the sun sets, the Night Market comes alive, offering a vibrant atmosphere and a variety of local products and street food. Don't forget to visit Pos Malaysia in Chinatown, where you can send postcards and buy unique stamps. Jalan Petaling, the main street of Chinatown, is a shopper's haven, lined with stalls selling everything from clothes to accessories and electronics. Finally, for book lovers, the Junk Book Store is a hidden gem, offering a vast collection of second-hand books. With so many shopping landmarks just a stone's throw away, Four Points by Sheraton Kuala Lumpur, Chinatown is the perfect base for your retail therapy adventure.

Affordable Luxury at Four Points by Sheraton Kuala Lumpur, Chinatown

Experience the perfect blend of luxury and affordability at Four Points by Sheraton Kuala Lumpur, Chinatown. With an average room price of just $83, this hotel offers exceptional value for money in the heart of Kuala Lumpur. Compared to the average price of a hotel room in Kuala Lumpur, which stands at $58, Four Points by Sheraton Kuala Lumpur, Chinatown provides an incredible opportunity to indulge in a premium stay without breaking the bank. Whether you're a budget-conscious traveler or simply looking for a great deal, this hotel offers unbeatable prices without compromising on quality or comfort. From stylish and contemporary rooms to top-notch amenities and impeccable service, Four Points by Sheraton Kuala Lumpur, Chinatown ensures that every guest enjoys a memorable and delightful stay. Book your room today and experience luxury at an affordable price.

Highly Recommended Hotel with Clean Rooms and Friendly Staff

Four Points by Sheraton Kuala Lumpur, Chinatown has received rave reviews from its satisfied customers. Many guests have expressed their intention to return to the hotel, citing its excellent value for money, convenient location, and clean rooms with stunning views. The hotel has also been praised for its tranquil atmosphere, ensuring a good night's sleep. Guests have consistently commended the hotel's cleanliness and the helpfulness of its friendly staff. With its attention to detail and exceptional service, Four Points by Sheraton Kuala Lumpur, Chinatown is a top choice for travelers seeking a delightful and comfortable stay.

Exceptional Customer Ratings at Four Points by Sheraton Kuala Lumpur, Chinatown

Step into a world of exceptional hospitality at Four Points by Sheraton Kuala Lumpur, Chinatown, where guests are raving about their unforgettable experiences. With an impressive overall rating of 9.2, this hotel has certainly left a lasting impression on its visitors. One of the standout features that guests appreciate is the excellent value they receive during their stay. With a remarkable rating of 9.1 for value, Four Points by Sheraton Kuala Lumpur, Chinatown offers top-notch amenities and services at a reasonable price. From spacious and well-appointed rooms to a range of facilities that cater to every need, guests feel that they are getting exceptional value for their money. The hotel's facilities also receive high praise, with a rating of 8.9. Guests have access to a fitness center, swimming pool, and a variety of dining options that cater to different tastes. Whether you're looking to relax by the poolside or stay active during your stay, Four Points by Sheraton Kuala Lumpur, Chinatown has you covered. Cleanliness is a top priority at this hotel, and it shows in the outstanding rating of 9.4. Guests consistently mention the immaculate condition of their rooms and the hotel's public areas. This attention to detail ensures a comfortable and hygienic stay for all guests. Located in the vibrant Chinatown district of Kuala Lumpur, Four Points by Sheraton Kuala Lumpur enjoys a prime location that receives a stellar rating of 9.4. Guests love the convenience of being close to popular attractions, shopping areas, and a wide range of dining options. Exploring the city is a breeze when you stay at this hotel. Last but not least, the staff performance at Four Points by Sheraton Kuala Lumpur, Chinatown is nothing short of exceptional, with a rating of 9.4. Guests consistently mention the warm and friendly service they receive from the hotel's staff members. From the moment you step into the hotel until the time you check out, the dedicated team is ready to assist with any request and ensure your stay is truly memorable. With such outstanding customer ratings across the board, it's no wonder that Four Points by Sheraton Kuala Lumpur, Chinatown is a top choice for travelers seeking an exceptional hotel experience in Kuala Lumpur, Malaysia.

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Amenities and facilities

Excellent8.9

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Malay
Accessibility
  • Facilities for disabled guests
  • On-site accessible self parking
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Gym/fitness
  • Swimming pool
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in common areas
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Happy hour
  • Restaurant [halal]
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area unavailable
  • Xerox/fax in business center
For the kids
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [on-site]
  • Valet parking

Location

No 2, Jalan Balai Polis, Chinatown, Kuala Lumpur, Malaysia, 50000

Exceptional9.4

Location

Airports
  • Sultan Abdul Aziz Shah Airport (SZB)
    16.2 km
  • Kuala Lumpur International Airport (KUL)
    44.3 km
Public transportation
  • Maharajalela Monorail Station
    260 m
  • Maharajarela
    260 m
Hospital or clinic
  • Kheng Dental Surgery
    510 m
Shopping
  • Pavilion Kuala Lumpur
    1.9 km
Convenience store
  • 7 Eleven
    200 m
Cash withdrawal
  • ATM
    200 m

What's nearby

Popular landmarks
  • Chinatown - Kuala Lumpur
    250 m
  • Central Market
    600 m
  • KL Bird Park
    1.1 km
  • Jalan Alor
    1.4 km
  • Menara Kuala Lumpur
    1.5 km
  • Pavilion Kuala Lumpur
    1.9 km
  • KLCC - Bukit Bintang Pedestrian Walkway
    2.1 km
  • Aquaria KLCC
    2.2 km
  • Petronas Twin Towers
    2.5 km
  • KLCC Park
    2.5 km
Nearby landmarks
  • Queen Victoria Fountain
    90 m
  • Chan She Shu Yuen Temple
    100 m
  • Tai Chi Classes at Chan She Shu Yuen Temple
    100 m
  • Lostgens' contemporary art space;Findar
    130 m
  • Ikopi
    150 m
  • Purple Cane Tea House
    150 m
  • Stadium Negara
    150 m
  • Guan Yin Temple
    170 m
  • Chin Woo Stadium
    170 m
  • Jalan Petaling
    170 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until23:59
  • Check-in until23:59
Getting around
  • Distance from city center7.7km
  • Travel time to airport (minutes)60
  • Airport transfer fee220 MYR
Extras
  • Daily Internet/Wi-Fi fee0 MYR
  • Breakfast charge (unless included in room price)60 MYR
The property
  • Year property opened2019
  • Number of floors20
  • Most recent renovation2019
  • Non-smoking rooms/floorsyes
  • Number of restaurants2
  • Number of bars/lounges1
Parking
  • Daily parking fee5 MYR

Property announcements

Foreign passport holders pay MYR 10 per night for tourism tax, MyPR exempt. SST is 8% from March 1, 2024, regardless of booking date.

Reviews of Four Points by Sheraton Kuala Lumpur, Chinatown from real guests

Provided by verified guests of

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9.0
  • Cleanliness score 9.4 out of 10 and is a high score in Kuala Lumpur
    Cleanliness9.4
  • Location score 9.4 out of 10 and is a high score in Kuala Lumpur
    Location9.4
  • Service score 9.4 out of 10 and is a high score in Kuala Lumpur
    Service9.4
  • Value for money score 9.1 out of 10 and is a high score in Kuala Lumpur
    Value for money9.1
  • Facilities score 8.9 out of 10 and is a high score in Kuala Lumpur
    Facilities8.9
High score for Kuala Lumpur

Rating

9+ Exceptional (737)
8-9 Excellent (130)
7-8 Very Good (113)
6-7 Good (14)
<6 Below Expectation (28)

Review summary

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This centrally located hotel offers easy access to numerous food options, bars, and attractions. The staff is helpful and friendly, providing excellent service from check-in to housekeeping. The rooms are clean, comfortable, and offer stunning city views including KL Tower, KLCC, and Merdeka Tower. Additionally, the hotel is well-connected via public transportation. The breakfast buffet features high-quality international and local cuisine with great views from the restaurant.

Some reviews mention a slow lift due to a shortage of 3-4 lifts that can cause a minor delay.

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Showing 1,022 verified guest comments
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  1. 9.2
    Exceptional
    Alea from Philippines
    Family with young children
    Guest Room, 2 Twin
    Stayed 1 night in July 2023

    “Exceptional”

    I was happy with the location, the room, the amenities but i received several complaints from my client about inconsistencies on the information provided by the guest officers. First i was informed that the airport transfer will be charged the day when we check out as it will be part of the room charge but a few Mins after my client checked in they received a call asking for a payment twice. So i informed my guest that probably the receptionist was not informed of the arrangement that i had with the hotel Manager. I let it slip. The next thing I’ve found out that my client was refused to use the swimming pool at 8am and the pool attendant was rude to the kids who said Out OUt Out!!! My client confirmed the night before and was informed that pool opens at 7am. What a great way to treat your guests who have booked 5 Premier Suite Rooms. Please work on your communication orders because it seems like the right hand doesnt know what the left hand is doing.

    Reviewed July 03, 2023
  2. 10.0
    Exceptional
    Indrani from Malaysia
    Family with teens
    Guest room, 1 King, City view
    Stayed 2 nights in January 2025

    “The Best 4 * Hotel”

    We only stayed for 2 nights during the CNY holiday. This is one of the best 4 * hotel we have stayed in KL. The checked in was done by Firdaus smoothly and was assigned a room on 18th floor with a fabulous view of the Merdeka Tower just right in front. Room was spacious for 3 pax, is complete with all the amenities. Bed is so comfy, toilet is clean and the water pressure is very good hot and cold. Staff from reception, room service and at breakfast was all very warm and friendly . Breakfast is very good and has many selections and varieties of food and some menu changes. Location is right in Chinatown and just in front of Petaling Street. Just about 5-10mins walking distance to Pasar Seni LRT station just to travel to everywhere for sightseeing. I highly recommend this hotel to anyone who travels to KL and personally this would be always be my 1st choice of hotel to stay for all my next future trip to KL. Thank you Four Points for making our trip one of the best ones!

    Reviewed February 03, 2025
  3. 9.2
    Exceptional
    Kheng from Singapore
    Family with teens
    Guest room, 2 Double, City view
    Stayed 4 nights in December 2024

    “Great stay with 2 older kids”

    Outstanding staff service and super helpful. Able to provide good recommendation on my queries and requests during the stay. Cleaniliness is superb. Friendly housekeeping. Good location and very convenient with good food around the area, all in walking distance including convenient shops. Will definitely come back.

    Reviewed December 06, 2024
  4. 10.0
    Exceptional
    Irene from Malaysia
    Solo traveler
    Guest Room, 2 Twin
    Stayed 2 nights in November 2024

    “Great Location and Excellent Service”

    The room was clean and well-maintained, which made for a comfortable and relaxing experience. Also the service was up to the high standards expected from the brand. Although I didn’t mention other details, my experience was positive, and I would definitely consider staying here again.

    Reviewed February 17, 2025
  5. 10.0
    Exceptional
    srisangeetha from Singapore
    Couple
    Guest Room, 1 King
    Stayed 1 night in July 2024

    “Explore kl”

    Fantastic service ..room was superb clean ...bed was amazing have a good sleep with 2 high soft pillows with Aircon in high temp with the comforter....jus sneek inside ...swimming pool was great too with views . Breakfast was great ..i try most of the foods .all was nice ...expescially .....actually I like omelate...the cornflakes n honey star with low fat milk have it twice .. Recommended.with heartfullness ..will be cuming back again ..sheraton .

    Reviewed July 17, 2024
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