Friendly & Helpful Staff”

Great things about this hotel: - Free 24/7 airport shuttle - Very friendly & helpful staff - Has conference hall & swimming pool - Near Burger King - Near Los Angeles International Airport (LAX) - Clean rooms - Strong aircon - Good selection of TV channels - Coffee machine is fun & easy-to-use Excellent airport hotel. Highly recommended.

convenient to airport but little else”

This hotel is very convenient for LAX airport, a very short shuttle ride freely available from outside each terminal. On arrival to staff handled check-in swiftly and efficiently and I will soon in my room after a long journey this was very welcome. The room was a good size with very comfortable bed, good shower/bath room, television and reliable internet via WiFi. I wanted to use this as a base to see the sights in LA which I can only say is difficult by public transport. It is essential to rent a car. They are car rental places all around the hotel so shop around for the best deal. The restaurant in hotel does very nice food and is reasonably priced, however there is a Denny's within 15 minutes walking distance which is also reasonably priced and does good food. A good hotel very convenient to the airport but difficult to get around if you don't have a car.

Nice hotel with comfort”

The first time I believe I have stayed at a Sheraton hotel. It was a comfortable place to stay, and staff was friendly. This was a few months ago, but it seems like the breakfast ended up to be not included in the price and it should have been. that would have been my only concern with the stay. The shuttle van to and from the LAX airport was frequent and comfortable.

Lovely hotel, great service, clean rooms.”

The shuttle operator was very friendly. This is one great reason why I always choose hotels instead of motels @ LAX, which outsource their shuttles to a transportation company known as "PRI**T*ME shuttles" Their drivers are rude, unfriendly and irritable. Therefore, choose Four Points @ LAX! The driver is really nice and friendly, and shuttle runs every 20 minutes, 24/7.

Change of Hotel Ownership ”

We found that the change of ownership Starwood to Marriott is a great move, Four Points Breakfast was over priced and the breakfast wasn't the best as i have been staying at this property for 10 years now, with the take over of Marriott the price of breakfast is much more affordable we found at $21.00 instead of $35.00 with Four Points and Marriott food was incredible! as Four Points was basic, Staff seam to be happier also.

Good hotel, excruciatingly long wait for shuttle ”

Chaotic evening in LAX before Christmas left traffic at a standstill. Arrived LAX at 9p. Arrived hotel 1 mile away at midnight. Did not get on shuttle until 11:45p. Only one shuttle operating while others had many, many more circling. Furiated customers upon checking however I felt staff was excellent in expediting everyone to their rooms. Once there, typical airport hotel experience. Advice! If shuttle takes longer than 30 minutes, take a taxi and hotel will pay for it!

Nice hotel, near airport, convenient shuttle”

Had a great stay at the four points. The airport shuttle runs conveniently, they also have a shuttle service to the beach. The beds slept very well and we had a nice time in the bar which has about a hundred different kind of beers and good service by the staff. Free wifi servica available. We slept late, so missed breakfast but had a club sandwich in the lounge while awaiting our next flight. Hotel is frequented by airline staff as well. Overall recommended hotel near LAX.

good”

ocated in South San Francisco, Four Points by Sheraton San Francisco Airport is near the airport and close to South San Francisco Convention Center, Tanforan Park Shopping Center, and Artichoke Joe's Casino. Additional points of interest include Millbrae Square Shopping Center. Hotel Features. Four Points by Sheraton San Francisco Airport features a restaurant and a bar/lounge. Room service is available during limited hours. Recreational amenities include a fitness facility. This 3-star property has a business center and offers small meeting rooms. Complimentary wireless Internet access is available in public areas. The property has a roundtrip airport shuttle, which is complimentary. Guest parking is available for a surcharge. Additional property amenities include gift shops/newsstands, laundry facilities, and secure parking.

Always Good”

the sheraton four points lax is the best value of any hotel in the lax area. it's rooms are modern and comfortable which you can't say about the marriott lax. it's facilities are less congested and used than the radisson lax or crowne plaza hotel. all in all it's a winner.

Convenient location to LAX at great prices!”

When I got to the hotel I found the rooms were clean and the beds were very comfy. However, the washroom was a bit small. The bar at the hotel has USD2.00 a beer promotion and there's also free WIFI in the hotel. The hotel location is very close to LAX airport with free LAX shuttle. The hotel is also close to the rental car companies (right across from Budget Rental) and there is a Carls Jr and Burger King nearby if you're feeling hungry!

Hotel with good facilities, nice staff and clean room, but quite noisy (from bed can hear the vehicle all day)”

good choice for Los Angeles Airport transit, quite far from Center of City.

Recommended with caveats”

If you're looking for a property located near LAX and you don't want to pay $300 or more at one of the nicer properties, the Four Points might be a good option. The overstretched employees did their best when my room keys didn't work. Due to (I assume) understaffing it took quite a while for maintenance and security to meet me at the room, and after suggesting I had probably demagnetized the card (by holding it in my hand away from electronics and other cards), determined that the door lock itself was broken and I'd have to change rooms. It also took quite a while to make the several trips between the front desk and my room because the elevators were a bit wonky. They would randomly stop at floors where no one had pushed the button. I could go on, but you get the picture. You're probably going to get what you pay for. I'll stay there in the future if I need to, braced for the harsh reality I may face.

Clean, comfortable stay for my one-night requireme”

We stayed 1 night here, prior to a morning flight out from LAX. It's close to LAX, with free shuttles that were quite frequent. The room was clean and pleasant, with nice pillows and firm bed. Bathroom was clean too, with clean white towels available. There was free WiFi in the room, and signal was quite strong. Our room was by the corridor; the window had translucent white curtains to let light in, and you could pull down a screen for privacy and darkness. We noted that we didn't have any neighbours to either side of us, so we also can't comment about noise/sound, but we had a very good night's sleep. We didn't book the room with breakfast due to our morning flight, so we can't comment on the dining there. The hotel was undergoing some refurbishment on the ground level but this in no way affected my stay. All in all, the room served our purpose very well, and we would consider this hotel again if we are in the same situation once more (ie needing a room during a stopover, etc)

Good location.”

the hotel is right opposite to budget (car rental) and provide shutter service to airport which is very convenient for early flight traveller. the staff at front desk is nice and helpful. the room is tidy and clean. yet, the wifi in the room is really slow that even checking email is problematic. also, the parking within the hotel is expensive. need to park on street. overall, it's good and i will recommend to my friends.

Halepful staff”

We only stayed for a 6 hours between flights, but the staff was so helpful. My wife wasn't feeling well and they helped me get to the closest pharmacy. They also helped with making sure we had everything for my daughter who was exhausted after our long flight. Everyone we encountered was helpful and kind. The room was clean and comfortable. It had all the amenities we needed for such a short stay. The shuttle to and from the airport was prompt. The only complaint would be the elevators that can take a while.

I would recommend it but...”

What I liked about this hotel is the location as it is really close to the car rentals and the airport. The staff was reallt friendly and the room was clean. Now, the price paid was to high for the state of the room, it needed a bif of redecoration and if you bring a car, the cost is $38, even tho you are a guest. I mean, it is ok but not for that price

Conveniently located next to airport ”

The staff was very polite and well-groomed. The room always comes in with basic facilities you need such like, complimentary bottle of water, free in-room wifi, guest laundry (washer and dryer machine). The shuttle comes for every 15-20 minutes. I love and highly recommend this hotel for any travelers who need a short stay/transit to LAX.

Easy access, fast service, clean and safe.”

Excellent location for LAX, fully service, airport shuttle took the stress of transportation away - made this so easy.

small clean hotel”

it's a typical Four Points By Sheraton hotel, small cozy clean with friendly staff.

Awesome start with a not so awesome ending”

Check in was super quick, super essential after a long or early flight. had a shock in the room because the curtain couldn't be drawn all the way, and im one whom sleep in total darkness. I later realised that behind the white curtain there's an extra black out curtain that you can pull downwards which was awesome. check out was smooth and there was the shuttle bus that runs every 20 mins to airport. we travelled in a party of 3 and 2 of us had 1 luggage and 1 additional box ( less than 10kg). we were going to terminal 7 ( last terminal) the driver helped took the boxes and luggage, turn to look at us and asked explicitly for tips! I mean, we would have given him anyway as a good gesture but that was really rude for him to ask. We later asked the other 2 locals who alighted at terminal 7 if this was a norm but apparently they think it was very rude of the driver as well. Other than that, all was good at the hotel.