This property is in high demand!
Last booked 3 hours ago
"Had wonderful service, the front desk staff always went the..."
August 21, 2016
300 meters to public transportation
Free Wi-Fi in all rooms!
Last booked 3 hours ago
|Value for money||6.6|
|Nearest airport||LaGuardia Airport (LGA)|
|Distance to airport||13.6 km|
Situated in Financial District, Four Points by Sheraton New York Downtown is the perfect place to experience New York (NY) and its surroundings. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Four Points by Sheraton New York Downtown offers impeccable service and all the essential amenities to invigorate travelers. To name a few of the hotel's facilities, there are free Wi-Fi in all rooms, daily housekeeping, 24-hour front desk, facilities for disabled guests, luggage storage.
All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Discover an engaging blend of professional service and a wide array of features at Four Points by Sheraton New York Downtown.
"Location is good and environment is clean."
August 11, 2016
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Children 0-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Four Points by Sheraton New York Downtown
booked a 25m2 Queen bed guest room. In a narrow corner room. Room is tiny and bed is supposed to be a queen but would only be a double. Not the same room as the photos showed online. Very disappointed
Extremely rubbish hotel”
Simply rubbish. The price is extremely high but the room is extremely small. Totally uncomfortable. Poor service. It was a joke.
the worst hotel experience in New York”
We found that there was something wrong with the showerhead (need to push a button all the time when you need water to come out), so we call the service desk for resolution and had a long wait in late night. They answered that they will tell techician to look into this issue. But surprisely, no one came and replied. Therefore, I asked front desk this remained issue during check out next day, but still, got a relply with a careless attitude. Previously, I had a good experience staying in four point Sheraton which is near airport in LA, so I re-booked this time without a doubt, however, very disappointed. This hotel really require additional trainings in overall management.
The recepcionist was not helpful at all. Apart from a young trainee. ”
We did not understand our payments bill (with taxes) there was also a confusion with another booking made and canceled prior to the new booking. While just trying to understand the bill the receptionist male was very defensive in his responses . I did not think the tone was appropriate or justified. When we were walking pass the reception he looked at us with a lot of hate. I did not understand this kind of behaviour. I actually told him i was not angry but just looking for an explanation for the bill so no reason to feel attacked. The traineer( calvin) was lovely though. He looked inconfortable with the response of the receptionist. He was not a good exemple for this trainee. We booked a taxi to the airport from the hotel. The taxi driver didnt even give us a proper receipt. The barhroom floor and walls had marks of humidity( black and yellow marks) we asked the cleaner to check it but it stayed that way the whole week.. the bedroom was clean though.
Had wonderful service, the front desk staff always went the extra mile and with a bright smile!
Good and Nice Hotel”
Nice staff and the room is spacious. Location is good and environment is clean. If can provide a small fridge would be perfect. Strongly recommend.