Four Points by Sheraton Penang
Four Points by Sheraton Penang
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"Very nice hotel with good view"

HOOILING

February 21, 2018

Deluxe Room - Bed Four Points by Sheraton Penang
Deluxe Room - Bed
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Lobby Four Points by Sheraton Penang
Lobby
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Interior view Four Points by Sheraton Penang
Interior view
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Interior view Four Points by Sheraton Penang
Interior view
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See map Four Points by Sheraton Penang
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Very good
Location
7.9
See all 48 photos Four Points by Sheraton Penang
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Four Points by Sheraton Penang

Very good location
See what's nearby
Very good
From 2137 reviewsSee what guests said
7.9
Recommended by 83% of guests
Value for money7.8
Distance to city center7.6 km
Location rating7.9
Nearest airportPenang International Airport (PEN)
Distance to airport18.7 km
Has restaurantYes
  • Airport transfer

  • Private beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
8.6
Excellent
Room comfort & quality
This property is in high demand!Last booked a few minutes ago
Deluxe Oceanfront Suite
Deluxe Oceanfront Suite
...
  • Sea view
  • 50 m²/538 ft²
  • 1 king bed
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Deluxe Oceanfront
Deluxe Oceanfront
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  • Sea view
  • 25 m²/269 ft²
  • 2 double beds or 1 king bed
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Executive Oceanfront Suite
Executive Oceanfront Suite
...
  • Sea view
  • 50 m²/538 ft²
  • 1 king bed
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Premium Room
Premium Room
...
  • 25 m²/269 ft²
  • Shower and bathtub
  • 1 king bed
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Deluxe Room
Deluxe Room
...
  • 25 m²/269 ft²
  • Shower
  • 2 double beds or 1 king bed
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Deluxe Oceanfront Suite with Breakfast
Deluxe Oceanfront Suite with Breakfast
...
  • Shower
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Room CAPACITY 7
Room CAPACITY 7
...
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    Suite Luxury
    Suite Luxury
    ...
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      Deluxe
      Deluxe
      ...
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        Double Single Use
        Double Single Use
        ...
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          More about Four Points by Sheraton Penang

          More about Four Points by Sheraton Penang

          "Comfortable and clean."

          Reviewed October 18, 2017

          Annette M. from Malaysia

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          Solo traveler

          An overview

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What they offer

          "Eveything just nice & satisfying."

          NORIZA from Malaysia

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          Couple
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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

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          Announcements

          From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

          Real reviews from real guests

          Agoda Reviews (2137)Booking.com Reviews (889)
          7.9
          Cleanliness8.3
          Facilities7.5
          Location7.9
          Room comfort and quality8.6
          Service7.9
          Value for money7.8
          Provided by verified guests of Agoda
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          Room type
          Deluxe Room
          Deluxe Oceanfront
          Executive Oceanfront Suite
          Premium Room
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          Showing 1730 verified guest comments
          12345
          6.0
          Firdaus from Malaysia
          Family with young children
          Deluxe Room
          Stayed 2 nights in September 2018
          Car park and breakfast”
          Parking space for guest very limited. For guest arrived late, need to handover their vehicle key to valet which some people dont feel safe to do that. Anyway, hotel management have an effort to try solving this issue. For breakfast, need an improvement on their roti canai.
          Reviewed September 18, 2018
          8.8
          Excellent
          LINA from Malaysia
          Couple
          Premium Room
          Stayed 1 night in September 2018
          Excellent”
          room is cozy, clean and welcoming. I like the tv channels with movies.
          Reviewed September 18, 2018
          5.6
          Mei from Singapore
          Couple
          Deluxe Room
          Stayed 1 night in September 2018
          Above average”
          The bath towel is dirty with stain. Some towels are old. The lift just under renovation and we need to wait longer for the lift. Morning breakfast arrangement need to pay more attention as we need to wait for long queue only be seated. The quantity of food serve is low, they should increase the capacity and food range. We got our sea view room at least make us pleasant!
          Reviewed September 13, 2018
          5.2
          Siti from Malaysia
          Family with young children
          Deluxe Oceanfront
          Stayed 2 nights in September 2018
          Service”
          I was disappointed with the service at hotel. Due to high occupancy, not enough table & seats for breakfast, had to wait. The no of people serving/preparing egg/pancake is limited, again had to queue for more than 10 mins to place my order & wait to get it. this was the same for noodle / roti canai. The parking attendant was not pleasant, they called to say my car was blocking another car, which my husband told it wasnt & was asked to go down, once reached they say it wasnt.. but no one informed him that he didnt had to go down. Also we took a cab to & fro hotel, they didnt allow the cab to wait at the entrance while my husband was talking to the cab driver. The room cleaning was not done even after having left the room for 5 hours
          Reviewed September 12, 2018
          8.0
          Excellent
          Aizal from Malaysia
          Family with young children
          Deluxe Room
          Stayed 2 nights in September 2018
          Value for my money”
          Too limited parking area for hotel patrons
          Reviewed September 11, 2018
          8.0
          Excellent
          nurul from Malaysia
          Family with young children
          Premium Room
          Stayed 1 night in September 2018
          Very good”
          Prps: Comfortable bed and pillow, own private beach Cons: Limited parking space, only one working lift, slow breakfast que
          Reviewed September 11, 2018
          4.8
          Choo from Malaysia
          Family with young children
          Premium Room
          Stayed 2 nights in September 2018
          Far away from SPG standard ”
          Don’t expect too much from this SPG group Hotel as it rated as 4 star. Location wise not so strategic as nothing surrounding, except 1 food court which open only by 5pm and walking distances about 10min. Car park area with limited parking lots hence don’t drive, take a grab. Breakfast is with limited choice and worse case is limited seats. Guest have to wait for 20mins to get a table. The staff in the breakfast reception area are so not professional. He talks like he is shouting. The hotel room is run down, tower hanger in the toilet were loose, handle cover in the bathtub was loose, the toilet door is cracked at the bottom and water leak out from the toilet bowl. The toilet floor got wet all the time. My daughter were enjoying the swimming pool very much until we found a piece of chicken wing left over in the baby pool. This is nothing but an ordinary 4stars Hotel but definitely not up to SPG standard.
          Reviewed September 11, 2018
          8.4
          Excellent
          Shahirah from Malaysia
          Couple
          Deluxe Room
          Stayed 1 night in August 2018
          Value For Money”
          Nice Room and Clean
          Reviewed September 04, 2018
          7.2
          Very good
          Asraf from Malaysia
          Family with young children
          Deluxe Room
          Stayed 2 nights in August 2018
          Value for money”
          I have stay here for 2 night.Staff is friendly. Room and facilities is good condition. But breakfast is same for 2 night. The quality of food is tastefull. Parking facilities is not enough for all room.
          Reviewed August 30, 2018
          10.0
          Exceptional
          Elyda from Malaysia
          Family with young children
          Deluxe Room
          Stayed 4 nights in August 2018
          Overall it was a good 5d4n stay”
          Very impressive breakfast spread
          Reviewed August 24, 2018
          6.4
          Good
          Nor from Malaysia
          Couple
          Deluxe Room
          Stayed 2 nights in August 2018
          Okay only”
          +room are clean,breakfast are okay only,staff friendly ,nice environment near Batu Ferringhi Beach -check in process is very slow,i need to wait for very long.Guest lift only have 1 ,I understand they are doing some renovation work on that hotel,grinding work sounds everywhere. Overall the hotel is good to me.
          Reviewed August 21, 2018
          6.0
          John from Malaysia
          Business traveler
          Deluxe Oceanfront
          Stayed 3 nights in August 2018
          Above average”
          No bar open at 12 noon. No beer served in room. No covered car park. Room service is expensive and food served is not good. Had a bad stomach (purging) after the first hotel breakfast. Skipped the next two days.
          Reviewed August 20, 2018
          7.2
          Very good
          Jern from Singapore
          Business traveler
          Deluxe Oceanfront
          Stayed 3 nights in August 2018
          Location not ideal”
          Good for beach lovers only, almost nothing within walking distance, you got to grab a ride everywhere. Only recommended for beach lovers. For those who want more convenience, G Hotel and Hotel Jen are better.
          Reviewed August 15, 2018
          8.4
          Excellent
          Noor from Malaysia
          Family with young children
          Deluxe Room
          Stayed 2 nights in August 2018
          Very Good ”
          Very good except 1 elevator on renovation. Large and clean room. Good breakfast, large pool with kid's pool.
          Reviewed August 13, 2018
          7.2
          Very good
          Pharm from Malaysia
          Couple
          Deluxe Room
          Stayed 1 night in August 2018
          toilet bidet and basin leaking. causing toilet flooring very wet.”
          hooks behind toilet's door missing. wardrobe hinges screech when open
          Reviewed August 11, 2018
          9.6
          Exceptional
          Shazlin from Malaysia
          Family with young children
          Deluxe Oceanfront
          Stayed 1 night in August 2018
          Love the Hotel!”
          This is the first time i stayed in the hotel and already planned for our next trip. Super love the room (deluxe room oceanview), my kid (1 year old kid) enjoyed the swimming pool so much. I love the breakfast - varieties of food you could binge eating without having regret about it. But 1 thing I hope they could improvise - parking lot. Very very limited parking lot (s) but the staff was very helpful finding the spot for us.
          Reviewed August 06, 2018
          2.4
          Willamina from Australia
          Couple
          Deluxe Room
          Stayed 2 nights in July 2018
          Don’t stay here”
          Here’s what the hotel is like: There was only one lift and no stairs so had to wait for the one lift. The rooms are run down and dirty, our sheets were dirty, stained and holed, we were so exhausted the first night, we didn’t notice they were disgusting!! The bathrooms are mouldy. We saw 3 rooms and this was the case in all of them. The decor is outdated. The first room we were given smelled strongly of cigarettes, we called reception twice and told a housekeeper but no one came to talk to us, the smell was so strong we just went down to reception after 15mins. They informed we were on the 2nd and the smell may have wafted from 1st floor. Also there were no other rooms available yet so we had to wait for 2 hours, it was 3pm. There was no offer to hold our bags in that time and it was pouring with rain, luckily we went to our family’s room and showered and got changed. We were going on a tour the next day and we booked takeaway breakfast for 3, there were only 2, another group had taken an extra one, it was 6.30 by this time and breakfast was opening so we thought we could takeaway some of the breakfast that was out, as another group were, we were told this was not the case, even though they acknowledged that the breakfast we were given was not big enough, one small sandwich and some cut fruit, and we only had 2. They also stated that we only gave them one day notice and this was not enough time.. They did change their minds and we could collect some snacks, but don’t take too much!! One small positive they called a taxi for us as there were no grabs available. This was not a highlight of our holiday, we usually stay in cheaper places and they are so much better, we stayed here because our family chose this and we thought it would be nice to be close. Our advice, stay elsewhere, anywhere, its overpriced and if it was cheaper I would still not go back!
          Reviewed August 04, 2018
          7.6
          Very good
          Sing from Malaysia
          Business traveler
          Deluxe Room
          Stayed 1 night in July 2018
          Cozy stay”
          Clean beach, simple lobby and tidy room. Staffs are friendly especially service crews in the restaurant. Just not enough car parks at the weekend.
          Reviewed August 03, 2018
          8.0
          Excellent
          NORAZLINA from Malaysia
          Family with young children
          Deluxe Room
          Stayed 2 nights in June 2018
          Very good”
          very convenient
          Reviewed August 01, 2018
          7.2
          Very good
          Joanna from Malaysia
          Family with teens
          Deluxe Room
          Stayed 2 nights in July 2018
          Very good”
          the lift could be better.
          Reviewed July 30, 2018
          12345
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