Four Points by Sheraton Sandakan
Free Wi-Fi

Four Points by Sheraton Sandakan

Sandakan Harbour Square, Sandakan City Center, Sandakan, Malaysia, 90000
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Deluxe Room King Bed, Guest room, 1 King, Sunrise view Four Points by Sheraton Sandakan
Deluxe Room King Bed, Guest room, 1 King, Sunrise view
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    Lobby Four Points by Sheraton Sandakan
    Lobby Four Points by Sheraton Sandakan
    Interior view Four Points by Sheraton Sandakan
     Four Points by Sheraton Sandakan
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    Exterior view Four Points by Sheraton Sandakan

    Four Points by Sheraton Sandakan Reviews

    8.6
    Excellent
    /10
    (2565 reviews)See what guests said
    7.6
    Very good

    "The pool is nice."

    LOI T.

    -

    September 27, 2018

    8.9
    Excellent cleanliness
    Recommended by 97% of guests

    Things you’ll love about Four Points by Sheraton Sandakan

    Things you'll love

    • 280 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.8
    See map
    Excellent location
    Popular
    Nearby
  • Sandakan Heritage Museum440 m
  • Agnes Newton Keith Home660 m
  • Japanese Cemetery670 m
  • The Parish of St Michael and All Angels780 m
  • Puu Jih Shih Buddhist Temple3.7 km
  • Sandakan Memorial Park9.76 km
  • Sandakan Rainforest Discovery Centre (RDC)20.02 km
  • Gomantong Cave Sandakan34.66 km
  • Turtle Islands National Park35.6 km
  • This property is in high demand!

    Booked 12 times since yesterday

    Value for money8.6
    Distance to city center0.5 Km
    Location rating8.8
    Nearest airportSandakan Airport (SDK)
    Distance to airport9.2 km
    Property overview

    If what you're looking for is a conveniently located hotel in Sandakan, look no further than Four Points by Sheraton Sandakan. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations. The property also offers many facilities to enrich your stay. This hotel offers numerous on-site facilities to satisfy even the most discerning guest. All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Four Points by Sheraton Sandakan is your one-stop destination for quality hotel accommodations.

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    Rooms available at Four Points by Sheraton Sandakan

    8.9
    Excellent
    Room comfort & quality
    Ambassador Suite, 1 Bedroom Hospitality Suite, 1 King
    Ambassador Suite, 1 Bedroom Hospitality Suite, 1 King
    ...
    • Room size: 25 m²/269 ft²
    • Sea view
    • 1 king bed
    Enter dates to see prices
    Presidential Suite, 2 Bedroom Presidential Suite, 1 King
    Presidential Suite, 2 Bedroom Presidential Suite, 1 King
    ...
    • Room size: 25 m²/269 ft²
    • Sea view
    • 1 king bed
    Enter dates to see prices
    Junior Suite, 1 Bedroom Junior Suite, 1 King, Sea view
    Junior Suite, 1 Bedroom Junior Suite, 1 King, Sea view
    ...
    • Room size: 25 m²/269 ft²
    • Sea view
    • 1 king bed
    Enter dates to see prices
    Premium Seaview King Bed, Guest room, 1 King, sea view
    Premium Seaview King Bed, Guest room, 1 King, sea view
    ...
    • Room size: 25 m²/269 ft²
    • Sea view
    • 1 king bed
    Enter dates to see prices
    Premium Suite, 1 Bedroom Larger Suite, 1 King, Sea view
    Premium Suite, 1 Bedroom Larger Suite, 1 King, Sea view
    ...
    • Room size: 25 m²/269 ft²
    • Sea view
    • 1 king bed
    Enter dates to see prices
    Deluxe Seaview King Bed, Guest room, 1 King, Sunset view
    Deluxe Seaview King Bed, Guest room, 1 King, Sunset view
    ...
    • Room size: 25 m²/269 ft²
    • Sea view
    • 1 king bed
    Enter dates to see prices
    Deluxe Seaview Twin Bed, Guest room, 2 Twin/Single Bed(s)
    Deluxe Seaview Twin Bed, Guest room, 2 Twin/Single Bed(s)
    ...
    • Room size: 25 m²/269 ft²
    • Sea view
    • 2 single beds
    Enter dates to see prices
    Premium Seaview Twin Bed, Smaller Guest room, Sea view
    Premium Seaview Twin Bed, Smaller Guest room, Sea view
    ...
    • Room size: 25 m²/269 ft²
    • Sea view
    • 2 single beds
    Enter dates to see prices
    Guest room, 1 King or 2 Twin/Single Bed(s)
    Guest room, 1 King or 2 Twin/Single Bed(s)
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Room King Bed, Guest room, 1 King, Sunrise view
    Deluxe Room King Bed, Guest room, 1 King, Sunrise view
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Have a question for Four Points by Sheraton Sandakan?

    What people love about Four Points by Sheraton Sandakan

    • 8.4
      Excellent

      "Sea View from our room is priceless."

      RAIHANIM

      |

      January 4, 2019

    • 8.8
      Excellent
      Staff 

      "We were warmly welcomes by the staff to the hotel."

      Anthony

      |

      January 14, 2019

    • 9.6
      Exceptional

      "I love almost everything about the hotel."

      Hajar

      |

      August 6, 2018

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    More about Four Points by Sheraton Sandakan

    More about Four Points by Sheraton Sandakan

    8.0
    Very good

    "Amazing sea view rooms."

    Donna

    |

    January 2, 2019

    Read more reviews

    What they offer

    9.2
    Exceptional

    "Arriving late at 10pm, but the friendly receptionist and war..."

    Kian M.

    |

    December 22, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Reviews of Four Points by Sheraton Sandakan from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (2565)Booking.com Reviews (1837)
    8.6
    /
    10
    Cleanliness8.9
    Facilities8.6
    Location8.8
    Room comfort and quality8.9
    Service8.7
    Value for money8.6
    All languages
    All guests (2565)
    All room types

    Show reviews that mention 

    Showing 1854 verified guest comments
    12345
    8.8
    Excellent
    Elzy from Malaysia
    Business traveler
    Deluxe Room King Bed, Guest room, 1 King, Sunrise view
    Stayed 1 night in May 2019

    Good location to stay in Sandakan”

    Pro: Love the location, it is attached with mall, near the Sandakan Market, and has a sea view. Cleanliness and the facility at its best. Con: The sahur buffet is limited and found one curry soup was stale with bubble and bad smell, may be it comes from yesterday's ramadhan buffet. The taste of the meal also not good. I have paid extra Rm50 for this sahur buffet and it is disappointed.

    Reviewed May 20, 2019
    8.8
    Excellent
    joeri from Hong Kong
    Couple
    Deluxe Seaview King Bed, Guest room, 1 King, Sunset view
    Stayed 1 night in April 2019

    Good starting point to discover the nature of the surrounding area”

    Conveniently located in Sendakan center, this hotel offers the comfort before or after some jungle exploration. Standard rooms with nice view of the port. Connected to a local mall and next to the fresh market.

    Reviewed May 03, 2019
    9.6
    Exceptional
    Nalani
    Couple
    Deluxe Seaview King Bed, Guest room, 1 King, Sunset view
    Stayed 2 nights in April 2019

    Familiar Western Amenities”

    After a long, arduous day of travel, Four Points was a welcome place to rest and restore our weary selves. We appreciated the care and attention of staff from the start. Had to place a call with engineering to fix our refrigerator. And the bathroom linens/set up seemed to be incomplete upon arrival? Always love coming back to a remade bed, coffee & tea restocked, everything tidied up. Ocean & Central Market views were appreciated. Wish we would have had time to take a dip in the spectacular pool! Next time.

    Reviewed May 14, 2019
    8.0
    Excellent
    Cher from Malaysia
    Business traveler
    Deluxe Seaview King Bed, Guest room, 1 King, Sunset view
    Stayed 1 night in April 2019

    Very good”

    Pro : 1. Clean 2. Comes with beautiful seaview (some of the rooms) 3. Great sunset (some of the rooms with seaview) Con : 1. The lifs are slow 2. The staffs at check-in counter are friendly but very slow for the check in process. (more than 20 minutes)

    Reviewed April 19, 2019
    9.6
    Exceptional
    Tan from Brunei Darussalam
    Couple
    Deluxe Seaview King Bed, Guest room, 1 King, Sunset view
    Stayed 2 nights in March 2019

    Swimming pool tiles”

    Impressive for a four star hotel, it is amazing, the sunset view, the room comfy, the swimming pool area is spacious and has a really nice view, however be careful when you step into the pool using the stairs, as some corner tiles had already fallen off and we could feel the powdery cement on the pool floor. Shuttle service will be nice if provided. Wifi a bit poor sometime. Overall this is still wonderful..

    Reviewed March 29, 2019
    8.8
    Excellent
    JEFFREY from United Kingdom
    Business traveler
    Deluxe Room Twin Bed, Guest room, 2 Twin/Single Bed(s)
    Stayed 5 nights in February 2019

    Nice views”

    Nice pool and gym. Had two bookings said could be sorted out and upgraded probably as only long term guest. Usually a problem though cleaning and breakfast lists not upgraded. Corner room nice high view of sea but wifi only work in corner of room. Bill also bit higher than should be due to upgrade complications.

    Reviewed March 17, 2019
    10.0
    Exceptional
    Muhammad from Malaysia
    Couple
    Deluxe Room King Bed, Guest room, 1 King, Sunrise view
    Stayed 1 night in March 2019

    Very good hotel”

    With the affordable price hotel, u can enjoy a nice view of Sandakan at the very center of it from the top of the hotel. Location is very strategic at the center of Sandakan, with connection to the mall.

    Reviewed March 13, 2019
    10.0
    Exceptional
    Suziella
    Group
    Deluxe Room Twin Bed, Guest room, 2 Twin/Single Bed(s)
    Stayed 2 nights in March 2019

    Best location & friendly staffs!”

    This place is value for money. Situated at the city centre with easy access to everything, and best views. I would also like to extend my gratitude to the rest of the hotel staffs for the hospitality & experience, especially reception staff name Azilah who patiently assisted me & my parents throughout the stay. Thank you & keep up the good work!

    Reviewed March 05, 2019
    10.0
    Exceptional
    Dr from Malaysia
    Couple
    Stayed 2 nights in May 2018

    Exceptional”

    Awesome. Everything was awesome. And has one of the cheapest extended hour rate, cheaper than alot of the 2-3 star hotels out there! Bed was fantastic. View was awesome. Staff are friendly too, above par.

    Reviewed March 04, 2019
    7.6
    Very good
    Amir from Malaysia
    Business traveler
    Deluxe Room King Bed, Guest room, 1 King, Sunrise view
    Stayed 4 nights in April 2019

    Nice hotel and location”

    The only hassle is parking inconvenience (have to go round and round and round until you reach level 5 and then have to pay RM3 per day over the counter which I was also tricked at autopay machine that I need also to pay another RM3 before the pass can be validated). The front staff should be more courteous and friendly as well. Other than that, everything is nice.

    Reviewed May 08, 2019
    6.4
    Good
    Ngan from Hong Kong
    Family with teens
    Deluxe Room Twin Bed, Guest room, 2 Twin/Single Bed(s)
    Stayed 2 nights in April 2019

    Sea View Hotel”

    If you want to have sea view and swimming pool, this is a good choice in Sandakan. Shopping and eating just near hotel. The worst is the room card not smart to use in lift. We had talk to counter, still not work. The window lock and toilet flushing in my room was broken, call room service a.s.a.p. to repair it.

    Reviewed April 26, 2019
    6.4
    Good
    Ivan from Australia
    Group
    Deluxe Room King Bed, Guest room, 1 King, Sunrise view
    Stayed 2 nights in April 2019

    Not Sheraton Standard”

    Don't expect the same standard from Sheraton Hotels that you maybe use to. Very frustrating and disappointing stay. No Valet service until after 6pm, you have to fetch your own car and pay for the parking. Everything is rough around the edges. No info brochure in the room to assist with what facilities the Hotel has and where they are. The Gym was exceptionally small with not much there. I ordered probably the worst/toughest Sirloin Steak I've eaten in years. They took it back and apologised and I re-ordered a steak sandwich. They put the same steak in the sandwich. My bad, what was I thinking. Rooms are clean and tidy and the beds very comfy. Staff are friendly.

    Reviewed April 24, 2019
    9.2
    Exceptional
    ANDY from Malaysia
    Family with young children
    Deluxe Room Twin Bed, Guest room, 2 Twin/Single Bed(s)
    Stayed 1 night in February 2019

    Hotel with good service”

    a/c too cold during night, already set at 28c, but still very cold.. With rm170/night, the most expensive in sandakan, prefer room with bathtub... My room is 1512, only 30% of sea view(half seaview in details).. Will stay again next trip

    Reviewed February 17, 2019
    10.0
    Exceptional
    Sook from Australia
    Couple
    Deluxe Room King Bed, Guest room, 1 King, Sunrise view
    Stayed 3 nights in February 2019

    Exceptional”

    Stylish deco & modern room. Clean and good value. But the sound proof is not that great. Could hear staff using vacuum in the hall way, kids running round and the noise from the market outside. Also saw a hotel guest sneaked in durian into their room and could smell durian in the hall way and our room. The hotel should enforce that no durian in the hotel!

    Reviewed February 14, 2019
    10.0
    Exceptional
    Sydney from Hong Kong
    Couple
    Deluxe Room King Bed, Guest room, 1 King, Sunrise view
    Stayed 1 night in February 2019

    Exceptional”

    Really enjoyed our 1-night stay at this hotel. Had a drink watching the sunset in the bar and explored the mall next door afterwards. Didn't have time to try the pool but it looked really nice. They also let us store our luggage for 1 night after check-out, which was great. Only complaint would be that there was no hand soap in the bathroom (just shower gel in the shower stall).

    Reviewed February 10, 2019
    8.0
    Excellent
    Nicole from Malaysia
    Business traveler
    Deluxe Room Twin Bed, Guest room, 2 Twin/Single Bed(s)
    Stayed 1 night in May 2019

    nice location”

    nice hotel, good location

    Reviewed May 04, 2019
    9.6
    Exceptional
    Rafie
    Business traveler
    Deluxe Seaview Twin Bed, Guest room, 2 Twin/Single Bed(s)
    Stayed 2 nights in April 2019

    Friendly staff & clean room”

    The best hotel in town. Excellence wifi but limited TV channel. My favourite hotel .

    Reviewed April 25, 2019
    8.4
    Excellent
    sang from Malaysia
    Family with young children
    Deluxe Room King Bed, Guest room, 1 King, Sunrise view
    Stayed 3 nights in March 2019

    Value For Money”

    Most impressive is the sea view, with the room rate I paid, it is super worth it. Hotel located in city center, it is convenient to go to the places that you want because Sandakan is not a big city anyway. Compare with other hotels in Sandakan, I would think four points by Sheraton Sandakan is the best choice in term of room rate, room facilities and services. Good job for the housekeeping team, it is spotless when I check the room. I think the Executive Housekeeper leads the team well, keep up the good work!

    Reviewed March 27, 2019
    10.0
    Exceptional
    Jordan from Thailand
    Couple
    Deluxe Room King Bed, Guest room, 1 King, Sunrise view
    Stayed 2 nights in February 2019

    Very Satisfied”

    The hotel and staff were excellent, dining room had an interesting, varied menu and well presented food. Excellent views of the waterfront and convenient location. We would return to the Four Point Sheraton.

    Reviewed February 26, 2019
    9.6
    Exceptional
    John from United Kingdom
    Couple
    Deluxe Seaview King Bed, Guest room, 1 King, Sunset view
    Stayed 4 nights in December 2018

    Best Choice in Sandakan”

    Clean, comfortable, good value. Nice infinity pool. Staff are friendly & helpful. Food choices are good, including excellent breakfast with lots of choices. In-house Tour Desk was good & arranged a fantastic tour of the four main wildlife attractions at Sepilok. Recommended.

    Reviewed December 06, 2018
    12345
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    • Excellent location
    • Sandakan Heritage Museum
    • Labuk Bus Station is within 0.27 km