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Lobby, Four Points by Sheraton Surabaya, Tunjungan Plaza in Surabaya
Deluxe King, Guest room, 1 King - Bedroom, Four Points by Sheraton Surabaya, Tunjungan Plaza in Surabaya
a city with tall buildings and skyscrapers, Four Points by Sheraton Surabaya, Tunjungan Plaza in Surabaya
Lobby, Four Points by Sheraton Surabaya, Tunjungan Plaza in Surabaya
Interior view, Four Points by Sheraton Surabaya, Tunjungan Plaza in Surabaya
Swimming pool [outdoor], Four Points by Sheraton Surabaya, Tunjungan Plaza in Surabaya
Swimming pool [outdoor], Four Points by Sheraton Surabaya, Tunjungan Plaza in Surabaya

Removed from saved list

9.1

Exceptional

2,202 reviews

2,202 reviews

Housekeeping75
Breakfast49
Shops17
See map
See map

9.5

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Plaza Tunjungan
140 m
Gramedia Bookstore
140 m
Wartel Shops
140 m
Tunjungan Mall
190 m
KidZoona
250 m
Popular landmarks
Monkasel (Submarine Monument)
1.6 km
Tugu Pahlawan
1.7 km
Suramadu National Bridge
2.2 km
Bungkul Park
3.3 km
Sampoerna Museum
3.4 km
Closest landmarks
Top Ten & Coyote Bar
230 m
Puskesmas Kedungdoro
280 m
Kantor Garuda Indonesia
290 m
Transnet
300 m
Consulate of Hungary
400 m

Four Points by Sheraton Surabaya, Tunjungan Plaza

JL. Embong Malang 25-31, Surabaya Center, Surabaya, Indonesia, 60261 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Surabaya Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sampoerna Museum. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

Sparkling clean

Located in heart of Surabaya

Check-in [24-hour]

Airport transfer

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Fitness center

Swimming pool [outdoor]

Free Wi-Fi in all rooms!

BBQ facilities

This property is in high demand!

8 travelers have booked today.

Value for money8.9
Distance to city center0 km
Location rating9.5
Nearest airportJuanda International Airport (SUB)
Distance to airport14.1 km

Rooms available at Four Points by Sheraton Surabaya, Tunjungan Plaza

Premium Room, Guest room, 1 King
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Twin, Guest room, 2 Twin/Single Bed(s)
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Premium Suite, 1 Bedroom Suite, 1 King
...
  • Room size: 53 m²/570 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe King, Guest room, 1 King
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Guest Room Guest room, 1 King or 2 Twin/Single Bed(s)
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Staycation Package at Deluxe King Room
...
  • Room size: 28 m²/301 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Deluxe Double or Twin Room
...
  • Room size: 28 m²/301 ft²
  • Shower
  • 1 super king bed or 2 singl...
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Suite, 1 Bedroom, Non Smoking(1 King Bed)
...
  • Room size: 53 m²/570 ft²
Enter dates to see prices
Deluxe Room
...
  • Room size: 28 m²/301 ft²
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Premium Suite, 1 Bedroom Suite, 1 King
...
  • Room size: 53 m²/570 ft²
Enter dates to see prices

Frequently asked questions

Does Four Points by Sheraton Surabaya, Tunjungan Plaza have bars on-site?

Enjoy your holiday vacation the greatest way possible with Four Points by Sheraton Surabaya's bar and poolside bar readily available right in front of your doorstep for whenever you need a drink or two.

What types of facilities are available for children at Four Points by Sheraton Surabaya, Tunjungan Plaza?

While on holiday retreat with your family members, your children can also enjoy the fun in sports and recreation facilities offered at Four Points by Sheraton Surabaya such as kids pool.

What is the average travel time to the closest airport from Four Points by Sheraton Surabaya, Tunjungan Plaza?

The average travel time to get from Four Points by Sheraton Surabaya to the airport is 45 minutes, but please take into account that the travel time may differ based on traffic, weather conditions, and time of day.

What bars are nearby Four Points by Sheraton Surabaya, Tunjungan Plaza?

While staying at Four Points by Sheraton Surabaya, delight in your evening or night out at Top Ten & Coyote Bar or The TV Bar to make the most out of your nightlife.

What are the property's policies for children's bedding at Four Points by Sheraton Surabaya, Tunjungan Plaza?

Four Points by Sheraton Surabaya's policy pertaining to children's bedding considers guests age 12 years and older as adults, and therefore requires an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

At what time of the year is Four Points by Sheraton Surabaya, Tunjungan Plaza most popular?

Four Points by Sheraton Surabaya's most popular month where verified guests travelers have stayed the most is in December.

What do past visitors love most about Four Points by Sheraton Surabaya, Tunjungan Plaza?

Past guests that stayed at Four Points by Sheraton Surabaya have given this property a rating of 9.537 for its excellent location as the main highlight for their stay.

What is the verified guest review consensus about Four Points by Sheraton Surabaya, Tunjungan Plaza's beds?

61.0% of our verified visitor ratings have given an optimistic review and comments about this property's beds. You can look up on more detailed customer reviews, and comments for Four Points by Sheraton Surabaya down in the review section.

What is the verified guest review consensus about Four Points by Sheraton Surabaya, Tunjungan Plaza's Wi-Fi?

88.0% of our past guest testimonials have given a positive review and remarks about this property's Wi-Fi. You can look up on more detailed customer reviews, and comments for Four Points by Sheraton Surabaya down in the review section.

What do local travelers think about Four Points by Sheraton Surabaya, Tunjungan Plaza?

Past local visitors that have stayed at this property have given Four Points by Sheraton Surabaya an average rating of 9.7. You can look up on more in depth customer evaluations, and responses for this property down in the review section.

What is the closest airport to Four Points by Sheraton Surabaya, Tunjungan Plaza?

The closest airport to Four Points by Sheraton Surabaya is Trunojoyo Airport, 130.0 km away.

Is breakfast offered at Four Points by Sheraton Surabaya, Tunjungan Plaza?

Wake up to an incredible continental, � la carte, and buffet breakfast at Four Points by Sheraton Surabaya. Visitors can enjoy breakfast offered with an additional charge of 250000 IDR for adults and 120000 IDR for children if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the property.

See map

Explore the neighborhood

What people love about Four Points by Sheraton Surabaya, Tunjungan Plaza

  • 10

    Exceptional
    Staff 

    "Clean, nice staff and best location"

    HANNY

    |

    April 18, 2023

  • 10

    Exceptional
    Cleanliness

    "The rooms are bright, clean, modern."

    Holie

    |

    September 20, 2022

  • 10

    Exceptional
    Location

    "The hotel was perfect in the city center, its easy on accomodating"

    Tommy

    |

    May 8, 2023

Overall rating:

9.1

Exceptional
1,734 reviews
Cleanliness
9.3
Facilities
8.9
Location
9.5
Read all reviews >
What travelers say they love:
Great location, straight to the biggest Mall in Surabaya
layla from Indonesia
Business traveler
More about Four Points by Sheraton Surabaya, Tunjungan Plaza

More about Four Points by Sheraton Surabaya, Tunjungan Plaza

Four Points by Sheraton Surabaya

See the best of Surabaya with a stay at Four Points by Sheraton Surabaya, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations.
Four Points by Sheraton Surabaya provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi, car hire and shuttle services to help you get to where you want to go in Surabaya.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms have television and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. If you're picky about eating, don't worry! Four Points by Sheraton Surabaya has a selection of cuisine types including halal options.
Have fun at night with your travel companions right at the hotel's bar. Guests of Four Points by Sheraton Surabaya can even have groceries delivered to their room for cooking, using the hotel's special service.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. Pamper and indulge yourself with a visit to the massage. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink.
For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Souvenir shopping for yourself or those back home takes no time at all at the shops.


Around the property

Take some time to explore Surabaya. Whatever you may be looking to buy on your trip to Surabaya, chances are you'll find it at Tunjungan Plaza located 320 m away.

Show less

Amenities and facilities

Excellent
Facilities

8.9

Most talked about facilities

Breakfast

47 mentions

Housekeeping

43 mentions

Food & Dining

9 mentions

Swimming Pool

9 mentions

Languages spoken
  • English
  • Indonesian
Accessibility
  • Access all room by interior corridor
  • Accessibility for some meeting spaces
  • Accessible entrance to some on-site swimming pool
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Adjustable height hand-held shower wand all rooms
  • Alarm clock telephone ringers in all rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in some rooms
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Hearing accessible rooms some rooms
  • Mobility accessibility in some rooms
  • On-site accessible self parking
  • Secondary locks on some room windows
  • Self-closing doors on all guest rooms and suites
  • Toilet seat at wheelchair height -- some rooms
  • TTY/TTD compatibilty in some rooms
  • Visual alarms in all guest rooms and suites
  • Visual alarms in all public hallways
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Massage
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Grocery delivery
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Kids meal
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [free]
  • Mini bar
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Asian
  • Continental
  • Halal
  • Vegan
  • Buffet
Restaurants on site
Lime Restaurant
  • Cuisine: Asian
  • Menu: Buffet, A-la-carte

Location

JL. Embong Malang 25-31, Surabaya Center, Surabaya, Indonesia, 60261
Exceptional
Location

9.5

Airports
  • Juanda International Airport (SUB)
    14.1 km
  • Abdul Rachman Saleh Airport (MLG)
    75.2 km
Public transportation
  • Gubeng Train Station
    1.5 km
  • Pasar Turi Train Station
    1.6 km
Hospital or clinic
  • Puskesmas Kedungdoro
    280 m
Shopping
  • Tunjungan Plaza
    330 m
Convenience store
  • Indomaret
    370 m
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Tunjungan Plaza
    330 m
  • Monkasel (Submarine Monument)
    1.6 km
  • Tugu Pahlawan
    1.7 km
  • Suramadu National Bridge
    2.2 km
  • Bungkul Park
    3.3 km
  • Sampoerna Museum
    3.4 km
  • Surabaya Town Square
    3.8 km
  • Surabaya's Zoo
    4.0 km
  • Pakuwon Food Festival
    7.1 km
  • Masjid Nasional Al Akbar Surabaya
    8.8 km
Nearby landmarks
  • Plaza Tunjungan
    140 m
  • Gramedia Bookstore
    140 m
  • Wartel Shops
    140 m
  • Tunjungan Mall
    190 m
  • Top Ten & Coyote Bar
    230 m
  • KidZoona
    250 m
  • Puskesmas Kedungdoro
    280 m
  • DAISO
    280 m
  • Wisata Rasa
    290 m
  • Kantor Garuda Indonesia
    290 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until18:00
  • Check-out from12:00
  • Check-out until12:00
Getting around
  • Airport transfer fee346000 IDR
  • Distance from city center0 km
  • Travel time to airport (minutes)45
Extras
  • Breakfast charge (unless included in room price)250000 IDR
  • Daily Internet/Wi-Fi fee0 IDR
The property
  • License Id / Local Tax ID/ Entity NameN/A
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors12
  • Number of restaurants2
  • Number of rooms 293
  • Room voltage220
  • Year property opened2016
Parking
  • Daily parking fee50000 IDR

Reviews of Four Points by Sheraton Surabaya, Tunjungan Plaza from real guests

Provided by verified guests of Agoda
9.1
/
10
Cleanliness9.3
Facilities8.9
Location9.5
Service9.2
Value for money8.9
High score for Surabaya
Rating
9+ Exceptional (434)
8-9 Excellent (88)
7-8 Very Good (111)
6-7 Good (20)
<6 Below Expectation (11)
Time of the year
Mar - May (131)
Jun - Aug (145)
Sep - Nov (210)
Dec - Feb (178)

Show reviews that mention 

Showing 664 verified guest comments
12345
10.0
Exceptional
Oscar from Indonesia
Family with young children
Deluxe Twin, Guest room, 2 Twin/Single Bed(s)
Stayed 2 nights in January 2023

Awesome Service”

Awesome Service, but unfortunately on weekdays access to TP Mall is not friendly to disabilities. Need to push my father wheelchair through street in front of lobby where the road goes up and down and the distance is about 30-40 meters. It is too troublesome. We can access the mall through parking area but once again, need to push the wheelchair through uphill road which is too troublesome for my mother pushing my father by herself while we are their children are away. Only on weekend the door beside the entrance opens. I don't know why need to close the door on weekdays. Hopefully management can consider to open the door on weekdays as well

Reviewed February 03, 2023

See room deals

10.0
Exceptional
Holie from Australia
Family with young children
Deluxe Twin, Guest room, 2 Twin/Single Bed(s)
Stayed 3 nights in September 2022

A very pleasant short stay”

We were in Surabaya to visit family. We chose this hotel for its location (close to my family’s home) and the convenience of being next door to Tunjungan Plazas. The rooms are bright, clean, modern. The staff is friendly and helpful. On the first morning, Bapak Adib and another gentleman (who I failed to learn the name of) came to our table and asked us if there was anything we would like to have that we couldn’t find among the breakfast spread (which is a masive spread!). I told them that I missed having Rujak Cingur and Es Cendol. The next morning, they specifically brought them to my table. That’s what I call going above and beyond!! Will definitely stay here again next time we come for a visit.

Reviewed September 20, 2022

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10.0
Exceptional
Muhd from Singapore
Group
Deluxe King, Guest room, 1 King
Stayed 5 nights in August 2022

Good everything!”

Great location, great service from everyone. The staff will always greet you when they see you, which really impressed me! At the lobby, outside the lift when you exit for breakfast or anything, outside your room if they happen to be there, at the security checkpoint. Super impressed with the amount of manpower deployed! Everyone makes you feel welcomed. The breakfast and dinner buffet spread is also impressive! The breakfast serves many local fares which I didn't have the time to try outside! I'd definitely recommend this place to anyone coming to Suroboyo! Matur nuwun four points by Sheraton!

Reviewed September 18, 2022

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10.0
Exceptional
Jenny from Indonesia
Couple
Deluxe Twin, Guest room, 2 Twin/Single Bed(s)
Stayed 2 nights in October 2022

Hotel with great location”

Room is clean, spacious, with lots of pillows available though all the pillows are hard ones. Food options for breakfast is good. Most important the hotel is linked to Tunjungan mall. And walking distance to Rawon Setan.

Reviewed October 06, 2022

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10.0
Exceptional
layla from Indonesia
Business traveler
Deluxe King, Guest room, 1 King
Stayed 2 nights in January 2023

Great hospitality ”

The staff are really humble. I got great service from Mas Rizky on lobby reception. The food are really delicious. Great location, straight to the biggest Mall in Surabaya

Reviewed January 21, 2023

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10.0
Exceptional
Shen from Indonesia
Couple
Deluxe King, Guest room, 1 King
Stayed 2 nights in March 2022

One for All”

Staying at Four Points Hotel Surabaya is an unforgetable memory because from the moment we step in at the hotel, all the staff greet us with warm smile and good service. … Spacious room, excellent services, breakfast offers various menu and taste great as well. Location wise, it is located in the city center next to mall in Surabaya - Tunjungan Plaza Thank You

Reviewed October 09, 2022

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10.0
Exceptional
Shen from Indonesia
Couple
Deluxe King, Guest room, 1 King
Stayed 2 nights in October 2022

One For All”

Staying at Four Points Hotel Surabaya is an unforgetable memory because from the moment we step in at the hotel, all the staff greet us with warm smile and good service. … Spacious room, excellent services, breakfast offers various menu and taste great as well. Location wise, it is located in the city center next to mall in Surabaya - Tunjungan Plaza Thank You

Reviewed October 08, 2022

See room deals

9.6
Exceptional
Xia from Singapore
Group
Deluxe King, Guest room, 1 King
Stayed 2 nights in December 2022

A hotel worth considering in the centre of the city”

The hotel was modern and sleek, with really helpful and friendly staff. The best thing is the location, right above the largest mall in the heart of the city. The room was well-maintained and clean, although a little small. The shower head was loose, which made it difficult to shower. The breakfast options were plentiful, with different cuisines provided, all of good quality.

Reviewed December 21, 2022

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10.0
Exceptional
Yolanda from Indonesia
Family with young children
Deluxe King, Guest room, 1 King
Stayed 4 nights in January 2022

Four points TP is ON POINT”

After absence for 2 years, i went back to my hometown and stayed in Four Points that has always been the hotel of choice whenever im in town. And wow, everything is still very much intact. The room, cleanliness, good food, attentive staffs, name it.. I really feel everything that they put in this hotel is thoughtful & well prepared. Keep it up you guys..

Reviewed February 07, 2022

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10.0
Exceptional
Dhias from Indonesia
Family with young children
Deluxe King, Guest room, 1 King
Stayed 1 night in January 2023

Love the positive vibes..”

My kids really love the pool..breakfast was also delicious in many variants menu..We will stay here again..thanks a lot..

Reviewed January 17, 2023

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10.0
Exceptional
Avandhy from Indonesia
Business traveler
Deluxe Twin, Guest room, 2 Twin/Single Bed(s)
Stayed 2 nights in August 2022

Good Business Hotel”

What you would expect from hotel for your business trip? Situated in the central of city... check! Clean ...check! Fast check in... check! Kind staffs ...check! and oh don't get me started on their breakfast varieties...wonderful!

Reviewed November 12, 2022

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10.0
Exceptional
Ali from Indonesia
Business traveler
Deluxe Twin, Guest room, 2 Twin/Single Bed(s)
Stayed 2 nights in November 2022

Best”

The food was great!!!!! room also. everyone there was so nice.

Reviewed January 26, 2023

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10.0
Exceptional
Richard from Indonesia
Group
Deluxe Twin, Guest room, 2 Twin/Single Bed(s)
Stayed 2 nights in September 2022

Nice Hotel!”

Everything are good during my friends stay for 2 nights. Friendly and helpful staffs. Breakfast also delicious. They definitely will be back again.

Reviewed September 26, 2022

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10.0
Exceptional
Fendy from Indonesia
Couple
Deluxe Twin, Guest room, 2 Twin/Single Bed(s)
Stayed 1 night in March 2022

Cleand and friendly staff”

Room very clean and friendly staff, the receptionist mr agung very helpfull when we arrived on check in, would stay here again on next visit to surabaya

Reviewed March 31, 2022

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10.0
Exceptional
Roesdianto from United States
Couple
Deluxe King, Guest room, 1 King
Stayed 4 nights in May 2022

Best hotel in Surabaya ”

Staff service very good and impressive, I can’t see anything to be improved, it’s very perfect, I will stay again in the future trip Keep good work !!!

Reviewed June 01, 2022

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10.0
Exceptional
Rodzim from Malaysia
Solo traveler
Deluxe King, Guest room, 1 King
Stayed 3 nights in November 2022

Exceptional”

Excellent hotel with wonderful staff who will always make you feel at home and welcomed.

Reviewed November 13, 2022

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10.0
Exceptional
Sinatrya from Indonesia
Business traveler
Deluxe Twin, Guest room, 2 Twin/Single Bed(s)
Stayed 1 night in January 2023

Recommended place to stay”

Nice hotel with great service!

Reviewed January 19, 2023

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10.0
Exceptional
Mah from Malaysia
Group
Deluxe Twin, Guest room, 2 Twin/Single Bed(s)
Stayed 2 nights in November 2022

Exceptional”

Excellent in all areas. From checking in and out!!! Friendly staffs and helpful overall. Will definitely come back

Reviewed November 28, 2022

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10.0
Exceptional
David from Indonesia
Family with young children
Deluxe Twin, Guest room, 2 Twin/Single Bed(s)
Stayed 1 night in February 2021

Best Hotel in Tunjungan City Centre Surabaya”

If you drive and parking in mall , you should counting 5-10 minutes for go out from Building . Overall superb bed , superb Staff , superb Hotel facilities and Superb Breakfast . I like the atmosphere in Breakfast Restaurant I wold definitely stay here again

Reviewed February 17, 2021

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10.0
Exceptional
Mary from Indonesia
Solo traveler
Deluxe Twin, Guest room, 2 Twin/Single Bed(s)
Stayed 1 night in February 2020

Nice hotel”

Front desk staff are very friendly, helpful and quick in responding request. Nice location with access to Tunjungan Plaza Mall. Parking lot is spacious. Good facilities. Lobby is at 8th floor. Room is clean and spacious. Really emjoyed the stay.

Reviewed February 12, 2020

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