Four Points By Sheraton Suzhou Hotel
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Comfort Room - Bed
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Location
Good
6.6
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Four Points By Sheraton Suzhou Hotel

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Very good
From 37 reviewsSee what guests said
7.7
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Currency exchange

  • Sauna

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Room choices
8.2
Excellent
Room comfort & quality
Comfort Room
...
  • City view
  • 40 m²/431 ft²
  • 1 king bed or 2 single beds
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Suites
...
  • City view
  • 65 m²/700 ft²
  • 1 king bed
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Deluxe Room
...
  • City view
  • 45 m²/484 ft²
  • 1 double bed or 2 single be...
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Grand Deluxe Room
...
  • Lake view
  • 50 m²/538 ft²
  • 1 double bed or 2 single be...
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Real reviews from real guests

Agoda Reviews (37)Booking.com Reviews (74)
7.7
Very good
Filter by guest type:
Cleanliness8.4
Facilities8.4
Location6.6
Room comfort and quality8.2
Service7.8
Value for money7.7
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Showing 35 verified guest comments
12
6.8
Prashan from Sri Lanka
Business traveler
Comfort Room
Stayed 6 nights in March 2017
Language”
It's an international hotel, and it's important that the staff is able to converse in English....
Reviewed March 29, 2017
8.8
Xin from China
Couple
Comfort Room
Stayed 2 nights in January 2016
Value for money, good room.”
Value for money, room was very good. Dining pack is of reasonable price. Staff at front desk was not well trained. Location is ok if you have a car. Free parking was also a surprise.
Reviewed November 25, 2016
6.8
Samson from United States
Family with young children
Comfort Room
Stayed 1 night in June 2016
3AM Alarm - ”
we had a call at 10:30PM tell us the road will be closed tomorrow outside the hotel, despite the fact that we got a notice under our - door - totally woke up the kids - then at 1AM we had a fire alarm going off for a single loud beep - wake up again - that's just not right! I won't be staying here again in the future.
Reviewed June 28, 2016
8.7
Wolfgang from Germany
Business traveler
Grand Deluxe Room
Stayed 2 nights in January 2015
Four Points By Sheraton”
good dinning, nice staff, cleaqn rooms
nice, good food
Reviewed February 09, 2015
7.7
Yau from United Kingdom
Solo traveler
Comfort Room
Stayed 2 nights in November 2013
Nice Hotel, but poor location”
Facilities, Gym, Spacious
Hotel was a great experience, had everything covered. All but 1 thing...it was in the middle of nowhere. It was basically in the middle of the developing industrial area, where there were a lot of large buildings that were either vacant or belonged to companies.
Reviewed November 24, 2014
6.0
Eric from Philippines
Business traveler
Comfort Room
Stayed 2 nights in July 2014
just ok”
breakfast
okay but not great
Reviewed July 21, 2014
7.3
lee from Hong Kong
Business traveler
Stayed 1 night in March 2014
Huge room”
huge room, friendly staff, comfortable room
the room is huge, clean and comfortable bed.... but I have to pay wifi extra. I can only find this out later from the tiny little words that some rooms do not include Wifi.... tricky.... Nowadays, even the backpack guest house has free wifi....
Reviewed April 13, 2014
5.7
Magdalene from Singapore
Couple
Stayed 2 nights in December 2013
Disappointed stay”
New, clean, good bed
Reviewed January 07, 2014
7.0
Wai from Hong Kong
Solo traveler
Comfort Room
Stayed 1 night in November 2013
value for money”
new, clean, cheap
The hotel is new and clean. The facilities and design are modern. The only weakness is the location which is far from old city of suzhou if you are tourist. Basically, i am happy with my stay.
Reviewed December 06, 2013
7.7
goldie from India
Family with young children
Comfort Room
Stayed 1 night in October 2013
GOOD HOTEL BUT FAR FROM ALL MAIN ATTRACTIONS ”
ATTENTIVE STAFF , FAST ROOM SERVICE , FAST CHECKIN AND CHECKOUT
GOOD HOTEL , POLITE STAFF , BUT THE HOTEL IS VERY FAR FROM THE MAIN ATTRACTIONS OF THE CITY ,
Reviewed October 06, 2013
7.7
Wolfgang from Germany
Business traveler
Comfort Room
Stayed 2 nights in September 2013
good for business”
good for business, clean room, good breakfast
good for business
Reviewed October 02, 2013
7.0
CHEONG from Malaysia
Business traveler
Deluxe Room
Stayed 1 night in June 2013
Very quited surroundings.”
Staff is well trained with polite attitude.Room is clean.Fitness center is good.
Staffs are well trained with polite attitude.The breakfast is nice with various food in the breakfast buffer.The room is very clean and the bathroom is big.Near the JinJi lake and good for joking nearby the hotel.
Reviewed July 21, 2013
8.0
Swee from Singapore
Business traveler
Stayed 1 night in July 2013
It was a great experience.”
Attentive front desk staff. Big and comfortable room. Allows early check in.
I'd a very good stay at this hotel. Room was very comfortable and big. The bath room was big and well designed. The staff were very friendly and helpful.
Reviewed July 18, 2013
9.0
Sim from Singapore
Family with young children
Comfort Room
Stayed 2 nights in December 2012
Great high service standard hotel ”
Warm Room in the Cold Winter
Starting from the warm welcome drinks, the nice room and soft bed. THis hotel makes me feel welcome from all the travelling woes.
Reviewed December 31, 2012
7.6
Ryoji from Japan
Business traveler
Comfort Room
Stayed 2 nights in August 2017
部屋が驚くほど広く快適”
部屋がとても広く、バスルームにタブがあり、とても快適です。ただし、禁煙室をリクエストしていたのに、喫煙室をあてがうなど、スタッフの対応には人によって大きなムラがあります。
Reviewed August 23, 2017
8.0
tanason from Thailand
Business traveler
Comfort Room
Stayed 3 nights in April 2013
ห้องสวย สะอาด คุ้มค่ามาก”
โรงแรมสำหรับประชุมสัมมนา ห้องพักสะดวกสบาย
โรงแรมจะไกลจากตัวเมืองหน่อย แต่เดินทางได้โดยแท็กซี่สะดวก ห้องพักขนาดใหญ่ และมีสระว่ายน้ำในร่มสะดวกสะอาดมาก อาหารเช้าคุณภาพดี
Reviewed April 26, 2013
8.0
LEE from Hong Kong
Business traveler
Stayed 2 nights in December 2013
不錯”
整潔,舒適,方便
Reviewed January 27, 2014
5.7
MAN from Taiwan
Business traveler
Comfort Room
Stayed 1 night in May 2013
第二次入住”
早餐種類豐富。房間乾淨整潔。但是有訂加床的,飯店不一定會幫你加床,要拿列印好的agoda住宿憑證向服務員爭取(畢竟錢都已經先付了)...
在agoda網站訂房時有付費加床,agoda寄過來的住宿憑證也清楚標示三張床,但是到現場要check in時,服務員一直推拖沒有收到agoda的通知有要加床,電腦只顯示agoda要訂一間雙人房。拿出住宿憑證跟對方溝通,服務員態度也不是很好,後來經理出來橋才願意給一間有加床的雙人房,整整浪費了快20分鐘,自此對飯店服務印象差。下次到蘇州出差不會再選擇這家飯店住了。
Reviewed June 19, 2013
6.7
MAN from Taiwan
Business traveler
Deluxe Room
Stayed 1 night in March 2013
CP值很高”
房間精巧舒適乾淨,床跟枕頭很好睡。以這樣的費用入住五星酒點非常划算!房內用餐的餐點都很美味好吃,CHECK IN服務員很親切,第一印象很好!
在check in時,我在網路上購買兩間的雙人房,但AGODA似乎只有幫我跟酒店預定一間雙人房,那時已經晚上九點多,一整天商務拜訪已經身心俱疲,好在僵持了快十分鐘後,有一位較高階的經理來處理,立刻補安排了一間雙人房給我,當下很滿意之外,也滿意跟AGODA訂房真得很有保障,很開心!
Reviewed March 17, 2013
4.3
sunghyun from South Korea
Couple
Stayed 1 night in November 2013
불친절하고 융통성없는 직원”
보통
Reviewed June 25, 2014
12
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