Four Points Flex by Sheraton Osaka Umeda

Name: Four Points Flex by Sheraton Osaka Umeda
Address: 1-10-3 Shibata, Kita-ku, Umeda, Osaka, 530-0012, Japan
Price range: room rates from per night (USD) - We Price Match!
Rating: 8.4

3 stars out of 5

1-10-3 Shibata, Kita-ku, Umeda, Osaka, Japan, 530-0012

Highlights

- Prime Umeda location minutes from shopping streets, eateries and multi...

Its better than what i expected, the location is brilliant.

- Short walks to Umeda and nearby stations are common: several reviews r...

You can take the airport limousine bus from KIX airport.

Room’s facilities suitable for business guests.

Facilities

Free Wi-Fi

Front desk [24-hour]

Restaurants

Massage

Luggage storage

Laundry

Non-smoking rooms

Daily housekeeping

About us

Four Points Flex by Sheraton Osaka Umeda blends modern architecture with a stylish entrance, ideal for two travelers. It features chic lounge areas and adaptable spaces for work and relaxation. Located in the vibrant Umeda district, it offers easy access to nearby attractions. Nestled in Osaka's commercial hub, the hotel features daily housekeeping, rejuvenating massage services, and an on-site restaurant with a variety of culinary options. Each room is designed for comfort, equipped with secure in-room safes and refrigerators, offering stunning views to unwind after a day of exploration. Guests can easily access the vibrant atmosphere of Grand Front Osaka and OSAKA STATION CITY or enjoy breathtaking views from the nearby Hep Five Ferris Wheel, making this location ideal for both adventure and relaxation. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

9 travelers have booked today.

Cleanliness 8.7

Location 8.6

Service 8.5

Value for money 8.5

Based on 9,867 verified reviews

Cleanliness

8.7

Location

8.6

Service

8.5

Value for money

8.5

Facilities

8.3

"Great location as close to bus, metro and train station."
"Rooms are always very clean and staff super helpful."
"One of the few hotels with good price for room size."
"The breakfast is good with 5 different menu to choose from."
"Its better than what i expected, the location is brilliant."

See map

8.6Excellent

Location rating score

Excellent location - Inside city center

Exceptional for walking

More details on walking

Walkable places

Hankyu Kappa yokochou

100 m

STEP

130 m

Applause Tower (Hankyu Chayamachi Bldg)

140 m

URBAN RESEARCH

150 m

Umeda Arts Theater

160 m

Popular landmarks

Kuchu Teien Observatory

670 m

Minami (Namba)

3.0 km

Osaka Castle Park

3.5 km

Osaka Castle

3.8 km

Shinsaibashi-Suji Shopping Street

4.1 km

Closest landmarks

Kita Motor Pool

180 m

LOFT Umeda / Shinsaibashi

230 m

Tsuruno Chaya Mark

250 m

MARUZEN (Osaka-Umeda)

250 m

Mainichi Broadcasting System, Inc.

250 m

Value for money	8.5
Location rating	8.6
Nearest airport	Osaka International Airport (ITM)
Distance to airport	10.3 km

Rooms available at Four Points Flex by Sheraton Osaka Umeda

Room photos and details

Twin 18sqm Non-Smoking, Guest room, 2 Twin

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Room size: 18 m²/194 ft²
2 single beds
2 single beds

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Room photos and details

Double 14sqm Non-Smoking, Guest room, 1 Double

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Room size: 14 m²/151 ft²
1 double bed
1 double bed

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Room photos and details

Small Double Non-Smoking, Guest room, 1 Twin

...

Room size: 14 m²/151 ft²
1 double bed
1 double bed

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Room photos and details

Single Room - Smoking

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Room size: 14 m²/151 ft²
1 single bed
1 single bed

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Room photos and details

Double Room

...

Room size: 14 m²/151 ft²
1 double bed
1 double bed

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Room photos and details

Double Room - Smoking

...

Room size: 14 m²/151 ft²
1 double bed
1 double bed

Enter dates to see prices

Room photos and details

Single Room non Smoking

...

Room size: 14 m²/151 ft²
1 single bed
1 single bed

Enter dates to see prices

Room photos and details

Twin Room Smoking

...

Room size: 18 m²/194 ft²
2 single beds
2 single beds

Enter dates to see prices

Room photos and details

Semi-Double Room

...

Room size: 14 m²/151 ft²
1 semi double bed
1 semi double bed

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Room photos and details

Double Room

...

Room size: 14 m²/151 ft²
1 double bed
1 double bed

Enter dates to see prices

Frequently asked questions

While residing at Four Points Flex by Sheraton Osaka Umeda, delight in your evening or night out at BBQ33, Three Field, and Club Piccadilly Umeda Osaka to get the most out of your nightlife.

Four Points Flex by Sheraton Osaka Umeda was built in 2018.

Four Points Flex by Sheraton Osaka Umeda has a total of 13 floors.

Verified past guests that have stayed at Four Points Flex by Sheraton Osaka Umeda had an average nightly stay of 2 nights at this property.

82.0% of our verified customer ratings have given a positive review and remarks about this property's food. You can look up on more detailed customer reviews, and comments for Four Points Flex by Sheraton Osaka Umeda down in the review.

Past business travelers that have stayed at this property have given Four Points Flex by Sheraton Osaka Umeda an average rating of 8.1. You can look up more detailed customer evaluations and feedback by filtering for a specific type of verified travelers down in the review section.

Past group travelers that have stayed at this property have given Four Points Flex by Sheraton Osaka Umeda an average rating of 8.3. You can check out more comprehensive customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

The closest airport to Four Points Flex by Sheraton Osaka Umeda is Osaka International Airport, 10.0 km away.

Guest visitors can enjoy breakfast offered with an additional charge of 1223 JPY for children and 1209 JPY for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the resort.

More about Four Points Flex by Sheraton Osaka Umeda

Four Points Flex by Sheraton Osaka Umeda

Four Points Flex by Sheraton Osaka Umeda provides the best in services and amenities to help make guests feel comfortable. The hotel's on-site laundromat helps you keep your favorite travel outfits clean so you can pack less. In-room conveniences include daily housekeeping, so you can relax and enjoy your stay.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. Keep your entertainment options wide, even in your room, with a range of facilities, including cable TV available in select rooms.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer in some select rooms.

Dining and things to do

Light snacking is available day or night with the hotel's vending machines.

Around the property

This is your chance to explore all that Osaka has to offer. Learn about the city's art history with a day at Dotonbori located 4.3 km away, where you can see collections by famous artists. Osaka Castle is located 3.7 km away, and is one of the most famous tourist spots to visit and photograph.

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Amenities and facilities

Excellent8.3

Facilities

Languages spoken

English
Japanese

Internet access

Free Wi-Fi in all rooms!
Internet services
Wi-Fi in public areas

Things to do, ways to relax

Massage

Cleanliness and safety

Anti-viral cleaning products
Body thermometer
Doctor/nurse on call
Guest rooms seal after sanitization
Hand sanitizer
Hot water linen and laundry washing
Physical distancing of at least 1 meter
Professional-grade sanitizing services
Protective screens in common areas
Rooms sanitized between stays
Safe dining setup
Sanitized kitchen and tableware items
Staff trained in safety protocol
Temperature check for guests and staff

Dining, drinking, and snacking

Restaurants
Vending machine

Services and conveniences

Air conditioning in public area
Daily housekeeping
Elevator
Facilities for disabled guests
Heating in public area
Laundromat
Laundry service
Luggage storage
Smoking area unavailable
Xerox/fax in business center

Access

CCTV in common areas
CCTV outside property
Fire extinguisher
Front desk [24-hour]
Non-smoking rooms
Pets allowed unavailable
Safety/security feature
Security [24-hour]
Smoke alarms

Available in all rooms

Air conditioning
Free bottled water unavailable
Hair dryer
In-room safe box
Refrigerator
Slippers

Food and dining

Breakfast options

Japanese

Restaurants on site

やよい軒

Cuisine: Japanese
Menu: A-la-carte

Location

1-10-3 Shibata, Kita-ku, Umeda, Osaka, Japan, 530-0012

Excellent8.6

Location

Airports

Osaka International Airport (ITM)
10.3 km 19 min drive
Kobe Airport (UKB)
25.8 km

Public transportation

Umeda Train Station
230 m
Nakatsu Subway Station
400 m 8 min walk

Hospital or clinic

Sugi Yakkyoku
340 m

Shopping

Shinsekai Ichiba
6.2 km

Convenience store

Family Mart
1.1 km

Cash withdrawal

ATM
70 m

What's nearby

Popular landmarks

Kuchu Teien Observatory
670 m
Minami (Namba)
3.0 km
Osaka Castle Park
3.5 km
Osaka Castle
3.8 km
Shinsaibashi-Suji Shopping Street
4.1 km
Dotonbori
4.3 km
Kuromon Market
4.8 km
Tsutenkaku
6.2 km
Universal Studios Japan
7.6 km
Osaka Aquarium Kaiyukan
8.6 km

Nearby landmarks

Hankyu Kappa yokochou
100 m
STEP
130 m
Applause Tower (Hankyu Chayamachi Bldg)
140 m
URBAN RESEARCH
150 m
Umeda Arts Theater
160 m
Kita Motor Pool
180 m
Umeda Geijutsu Gekijo
180 m
NU Chayamachi
190 m
UMEDA FOOD HALL
190 m
Saizenji Temple
210 m

Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-0 year(s)

Stay for free if using existing bedding.

Baby cot/crib may be requested directly from the property. Subject to availability.

Children 1-1 year(s)

Stay for free if using existing bedding.

If you need an extra bed, it will incur an additional charge.

Guests 2 years and older are considered as adults

Must use an extra bed which will incur an additional charge.

Others

All the property is totally non-smoking since April 01, 2020. The smoking booth has been closed.
Children up to 5 years old stay free of charge when using existing bed (no bedding, no meals). However, only one free child is allowed per bed.
【Accommodation Tax from September 1, 2025, onwards】
As of 1 September 2025, changed local tax regulations require guests to pay accommodation tax at various updated rates, which will be collected separately by the property during the check-in process. The tax is charged per person, per night, based on the room rate as follows:
- For room rates from JPY 5,000 to less than JPY 15,000: JPY 200 per person, per night
- For room rates from JPY 15,000 to less than JPY 20,000: JPY 400 per person, per night
- For room rates of JPY 20,000 or more: JPY 500 per person, per night
From May 11, 2026, cash payments will no longer be accepted at this hotel. We kindly ask that accommodation fees and taxes be paid by credit card or other cashless methods.
When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out

Check-in from: 15:00
Check-out until: 11:00

Extras

Daily Internet/Wi-Fi fee: 0 JPY
Breakfast charge (unless included in room price): 1209 JPY

The property

Year property opened: 2018
Number of floors: 13
Room voltage: 100
Non-smoking rooms/floors: no
Number of restaurants: 1

Reviews of Four Points Flex by Sheraton Osaka Umeda from real guests

Provided by verified guests of

8.4

Excellent

From 6,884 reviews

Cleanliness score 8.7 out of 10
Cleanliness8.7
Location score 8.6 out of 10
Location8.6
Service score 8.5 out of 10
Service8.5
Value for money score 8.5 out of 10
Value for money8.5
Facilities score 8.3 out of 10
Facilities8.3

Review summary

This hotel in Osaka is excellently located for easy access to Osaka, Umeda, and Hankyu train stations. The helpful and cordial staff offer excellent customer service, and the well-appointed, spacious rooms come with modern amenities like a great shower and a bathtub. You can find a plethora of nearby dining and shopping options, including Sanban-gai food hall, Daimaru, Yodobashi, and other shops. Overall, this hotel provides great value for money.

Rooms may be small for large luggage, as reported by some guests.

Guest Type

Room Type

Language

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Show reviews that mention

Location

Mentioned in 76 reviews

sentiment-positive-indicator

90% Positive

sentiment-negative-indicator

9% Unfavourable

Cleanliness

Mentioned in 49 reviews

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77% Positive

sentiment-negative-indicator

22% Unfavourable

Room size

Mentioned in 33 reviews

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42% Positive

sentiment-negative-indicator

57% Unfavourable

Service

Mentioned in 29 reviews

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82% Positive

sentiment-negative-indicator

17% Unfavourable

Value for money

Mentioned in 21 reviews

sentiment-positive-indicator

71% Positive

sentiment-negative-indicator

28% Unfavourable

In room amenities

Mentioned in 19 reviews

sentiment-positive-indicator

57% Positive

sentiment-negative-indicator

42% Unfavourable

Room comfort

Mentioned in 16 reviews

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68% Positive

sentiment-negative-indicator

31% Unfavourable

Bathroom

Mentioned in 15 reviews

sentiment-positive-indicator

40% Positive

sentiment-negative-indicator

60% Unfavourable

Breakfast

Mentioned in 12 reviews

sentiment-positive-indicator

66% Positive

sentiment-negative-indicator

33% Unfavourable

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Changed to review page 1

10.0
Exceptional
KOOKHYUN from South Korea
Solo traveler
Small Double Non-Smoking, Guest room, 1 Twin
Stayed 2 nights in January 2026
“Highly recommended for travelers who frequently use Osaka Umeda Station!”
It was an accommodation that satisfied all aspects: price, location, cleanliness, and noise. Especially, I would like to thank the female staff member who was working around 6 PM on the 4th! I appreciate her kindness. After check-out, I stored my luggage, and despite it being later than I expected, she kindly attended to me, allowing me to finish my schedule on a positive note. If I have a chance to come to Umeda again, I will definitely visit again. :)
Reviewed January 04, 2026
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8.4
Excellent
Minori from Japan
Group
Twin 18sqm Non-Smoking, Guest room, 2 Twin
Stayed 2 nights in June 2025
“The location is nice!”
It is quietly located in a somewhat difficult-to-find place, but it is actually in a convenient location, and considering access to convenience stores, dining, and transportation, it is a cost-effective hotel. The room was clean. It would be helpful to have a few more amenities, but that might contribute to the affordability. Thank you for your hospitality!
Reviewed November 11, 2025
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9.6
Exceptional
Kanako from Japan
Group
Twin 18sqm Non-Smoking, Guest room, 2 Twin
Stayed 1 night in March 2025
“Exceptional”
There was a nice scent from the lobby to the room, and the room was clean. The staff's service was also polite and pleasant. The location was excellent, with Doutor and Blue Bottle cafes just a stone's throw away for breakfast. I would like to repeat this experience.
Reviewed March 14, 2025
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8.8
Excellent
savitree from Thailand
Couple
Double 14sqm Non-Smoking, Guest room, 1 Double
Stayed 3 nights in April 2025
“It is located near the station, and there are many restaurants around the hotel.”
The room is just the right size, not too cramped. The bed is a bit small, and the blanket is a bit thin and stiff. But considering the price and location, it’s quite good. It’s close to many shopping areas and restaurants, and you can easily walk to catch the bus to the airport.
Reviewed April 08, 2025
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8.4
Excellent
Maki from Japan
Business traveler
Stayed 1 night in June 2024
“Moderately comfortable”
Used for a business trip Recently, the area around Umeda Station has seen an increase in inbound demand, making it a competitive area for hotels near the station. If the timing is bad, there may be no vacancies. It is convenient to be close to the station. I had booked a non-smoking single room, but I was able to change to the women's floor as there was availability. The women-only floor is reassuring. The lounge had a machine for making coffee and tea, allowing me to enjoy delicious coffee easily. There was also a massage chair, but it was unfortunate that the seat showed signs of wear and tear. The room had a counter table above the refrigerator and a table with chairs, providing a comfortable amount of space. The bathroom was also somewhat spacious. The bed was Simmons and very comfortable to sleep on. Overall, I was able to spend time there comfortably.
Reviewed June 08, 2024
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