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Four Seasons Hotel Hangzhou at West Lake

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Excellent9.0
Based on 30 reviews
Four Seasons Hotel Hangzhou at West Lake
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Interior view
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Interior view
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9.0 Excellent guest rating
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"Consistency of the top notch hospitality across the brand an..."

TaoSingapore
Swimming pool
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9.7 Exceptional location
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9.7Location
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

  • Balcony/terrace

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Room choices
Premier Room with King Bed
...
  • Garden view
  • 73 m²/786 ft²
  • 1 king bed
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Grand Premier Room with King Bed
...
  • Garden view
  • 73 m²/786 ft²
  • 1 king bed
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Grand Premier Double Room
...
  • 73 m²/786 ft²
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Premier Room with 2 Queen Beds
...
  • City view
  • 73 m²/786 ft²
  • 2 queen beds
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Grand Premier Room with 2 Queen Beds
...
  • Garden view
  • 73 m²/786 ft²
  • 2 queen beds
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Executive Grand Premier Room with King Bed
...
  • Garden view
  • 80 m²/861 ft²
  • 1 king bed
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Deluxe Room with King Bed
...
  • City view
  • 63 m²/678 ft²
  • 1 king bed
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Lotus One Bedroom Suite with King Bed
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  • 120 m²/1292 ft²
  • 1 super king bed
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Lake One Bedroom Suite with King Bed
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  • 140 m²/1507 ft²
  • 1 super king bed
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Deluxe Room with 2 Queen Beds
...
  • City view
  • 63 m²/678 ft²
  • 2 king beds
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Nearest essentials

Airports
  • Hangzhou Xiaoshan International Airport (HGH)
  • 29.5 km
  • Yiwu Airport (YIW)
  • 101.2 km
Public transportation
  • Longxiangqiao Subway Station
  • 3.4 km
  • Fengqi Road Subway Station
  • 3.5 km
Hospital or clinic
  • Hangzhou Tongji Hospital
  • 2.7 km
Pharmacy
  • Nep-Star Drug Store
  • 2.3 km
Convenience store
  • Kedi
  • 1.7 km
Cash withdrawal
  • ATM
  • 320 m

More about Four Seasons Hotel Hangzhou at West Lake

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Verified guest reviews

Agoda Reviews (30)Booking.com Reviews (176)
Filter by guest type:
Cleanliness9.3
Facilities9.0
Location9.7
Room comfort and quality9.5
Service9.4
Value for money7.9
Provided by verified guests of Agoda
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Premier Room with King Bed
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Showing 29 verified guest comments
123
9.6
Myra from Canada
Couple
Premier Room with King Bed
Stayed 1 night in June 2016
Superb!
One of the best properties we've ever stayed in. The facilities and gardens were just beautiful and service was excellent too.
Reviewed July 02, 2016
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8.8
John from Taiwan
Family with teens
Stayed 2 nights in June 2016
Good hotel.
good
Reviewed June 17, 2016
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7.7
nilayati from Indonesia
Couple
Stayed 2 nights in February 2016
Walking distance hotel to West Lake of Hangzhou
Walking distance to Hagzhou West Lake, too expensive and average service
Reviewed March 22, 2016
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3.7
Ella from United Kingdom
Couple
Stayed 1 night in June 2015
Very Disappointing Experience
Can't think of anything!
A very disappointing experience. Really not catering for Western guests. Our room was dirty with a big white splatter stain over the carpet, the food was terrible (you ordered one thing received another, some very bizarre unappetizing cooking), the indoor pool was too cold, the steam room dirty. Overall a horrible experience. We wouldn't want to go back even if you offered us a free room! Save your money and avoid!
Reviewed June 11, 2015
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8.3
Regan from Australia
Couple
Stayed 2 nights in November 2014
Beautiful Hotel
Service was excellent and staff were attentive, Beautiful and tranquil grounds and its central location
Reviewed November 23, 2014
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9.3
Sze from Canada
Business traveler
Stayed 2 nights in November 2014
Good hotel
Great room
Reviewed November 13, 2014
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8.0
yoram from Israel
Couple
Stayed 1 night in November 2014
comfortable
sound quality
good but not exciting
Reviewed November 10, 2014
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9.3
Winnie from Hong Kong
Solo traveler
Stayed 3 nights in April 2014
very pleasant and peaceful
friendly, attentive and resourceful staff; very beautiful garden; good quality food at Chinese restaurant
Reviewed April 10, 2014
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9.7
Michael from Austria
Couple
Stayed 1 night in April 2015
Kritik
Service, location GM
Perfekt, aber Musik in bar und restaurant nervt!!! Abstellen!
Reviewed April 19, 2015
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9.3
Yanxia from Hong Kong
Solo traveler
Stayed 4 nights in September 2015
好地方
一個環境優美的地方
Reviewed October 14, 2015
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123

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Four Seasons Hotel Hangzhou at West Lake
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