Four Seasons Hotel Macao
Four Seasons Hotel Macao
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Deluxe Room with 2 Double Beds Four Seasons Hotel Macao
Deluxe Room with 2 Double Beds
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Lobby Four Seasons Hotel Macao
Lobby
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Swimming pool Four Seasons Hotel Macao
Swimming pool
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Swimming pool Four Seasons Hotel Macao
Swimming pool
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Location
Excellent
8.8
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Exceptional
From 357 reviewsSee what guests said
9.1
Recommended by 91% of guests
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Sauna

  • Steamroom

Room choices
9.6
Exceptional
Room comfort & quality
Royal Suite
Royal Suite
...
  • Pool view
  • 190 m²/2045 ft²
  • 2 king beds or 1 king bed a...
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Royal 2-Bedroom Suite
Royal 2-Bedroom Suite
...
  • City view
  • 213 m²/2293 ft²
  • 2 king beds
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Ambassador Suite with King Bed
Ambassador Suite with King Bed
...
  • City view
  • 167 m²/1798 ft²
  • 1 king bed
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Executive Suite with 2 Double Beds
Executive Suite with 2 Double Beds
...
  • Pool view
  • 90 m²/969 ft²
  • 2 double beds
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Deluxe Room with 2 Double Beds
Deluxe Room with 2 Double Beds
...
  • Pool view
  • 46 m²/495 ft²
  • 1 double bed
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Premier Room with King Bed
Premier Room with King Bed
...
  • City view
  • 74 m²/797 ft²
  • 1 king bed
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Deluxe Room with King Bed
Deluxe Room with King Bed
...
  • Pool view
  • 46 m²/495 ft²
  • 1 king bed
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Superior Room with King Bed
Superior Room with King Bed
...
  • Pool view
  • 46 m²/495 ft²
  • 1 king bed
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Junior Suite with King Bed
Junior Suite with King Bed
...
  • City view
  • 80 m²/861 ft²
  • 1 king bed
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Executive Suite with King Bed
Executive Suite with King Bed
...
  • Pool view
  • 90 m²/969 ft²
  • 1 king bed
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More about Four Seasons Hotel Macao

More about Four Seasons Hotel Macao

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (357)Booking.com Reviews (1071)
9.1
Exceptional
Read reviews from:
Cleanliness9.4
Facilities9.0
Location8.8
Room comfort and quality9.6
Service9.4
Value for money8.7
Provided by verified guests of Agoda
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Deluxe Room with 2 Double Beds
Deluxe Room with King Bed
Premier Room with King Bed
Executive Suite with King Bed
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Showing 252 verified guest comments
12345
10.0
Siew from Malaysia
Family with young children
Deluxe Room with King Bed
Stayed 3 nights in April 2018
Exceptional”
Superb service will definetely go back!
Reviewed April 26, 2018
Dear Siew, Thank you very much for your comments regarding your recent visit and it was a pleasure having you staying with us. We are delighted to learn you enjoyed your stay with us and our staff were able to engage you and provide you with a memorable experience. It will be my pleasure to share your praises with Jorge as well as with the entire team of staff to enjoy. After all, there is no better motivation than your words of praise for a job well-done. Again we value and appreciate your patronage of Four Seasons Hotels and Resorts. We look forward to the opportunity of welcoming you back in the not too distant future. Sincerely, Kris Kaminsky General Manager
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Four Seasons Hotel Macao
8.0
gaoqin from Hong Kong
Couple
Junior Suite with King Bed
Stayed 3 nights in April 2018
nice”
nice, but spa service need to improve more.
Reviewed April 20, 2018
Dear gaoqin Thank you very much for your comments regarding your recent visit and it was a pleasure having you staying with us. We are delighted to learn you enjoyed your stay with us and our staff were able to engage you and provide you with a memorable experience. It will be my pleasure to share your praises with Jorge as well as with the entire team of staff to enjoy. Meanwhile, we have noted your feedback about the SPA and if it is not too much trouble, we would like to hear more about your SPA experience so we know how we can better meet with your expectation next time when you shall stay with us again. Again we value and appreciate your patronage of Four Seasons Hotels and Resorts. We look forward to the opportunity of welcoming you back in the not too distant future. Sincerely, Kris Kaminsky General Manager
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Four Seasons Hotel Macao
10.0
BEE from Malaysia
Couple
Superior Room with King Bed
Stayed 1 night in March 2018
Great hotel”
Room is big and clean, comfortable, staffs are helpful, everything is perfect.
Reviewed April 01, 2018
Dear BEE, Thank you very much for your comments regarding your recent visit and it was a pleasure having you staying with us. We are delighted you enjoyed the accommodation, warm hospitality and courteous manner of our staff and they were able to engage you and provide you with a memorable experience. It will be our pleasure to share your praises with the entire management team of staff to enjoy. After all, there is no better motivation than your words of praise for a job well-done. Again, we value and appreciate your patronage of Four Seasons Hotels and Resorts. We look forward to the opportunity of welcoming you back in the not too distant future. Sincerely, Kris Kaminsky General Manager
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Four Seasons Hotel Macao
10.0
Emilia from Singapore
Family with teens
Premier Room with King Bed
Stayed 2 nights in February 2018
Stay here! Totally impressed w the service provided!”
Everything was perfect. The entire concierge team was absolutely fantastic! So prompt with their replies to ensure everything is in order. When we arrived, we were immediately greeted by Raine. She brought us to our rooms immediately and updated me on all the arrangements done. Next was the house keeping department, the invisible staff! Totally impressed with their effort to ensure everything was kept cleaned and neat and tidy. They even cleaned my iPad screen and left me a cleaning cloth! To me, that is truly service! Thank you so much! Loved the hand written notes from them :). Overall, it has been a remarkable experience. The staff in Four Seasons Macau made the difference and we loved it. We have been to a few top hotels in Asia and Four Seasons Macau is right at the TOP of it.
Reviewed February 21, 2018
Dear Ms Emilia, Thank you very much for your gracious comments regarding your recent visit and it was a pleasure having you staying with us. We are delighted to learn you enjoyed the warm hospitality and courteous manner of our staff and they were able to engage you and provide you with a memorable experience. It will be our custom to share your praises with Raine and our Concierge team as well as with the entire team of staff to enjoy. After all, there is no better motivation than your words of praise for a job well-done. Again, Ms Emilia, we look forward to the opportunity of welcoming you back in the not too distant future. Sincerely, Kris Kaminsky General Manager
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Four Seasons Hotel Macao
7.2
Lam from Hong Kong
Family with young children
Deluxe Room with King Bed
Stayed 3 nights in February 2018
Comfortable”
No further la
Reviewed February 18, 2018
Dear Lam, Thank you very much for your response. We are glad to learn you overall had a pleasant stay with us and our staff were able to engage you and provide you with a memorable experience. It will be our custom to share your comments with the entire team of staff to enjoy. Again, we value and appreciate your patronage of Four Seasons Hotels and Resorts. We look forward to the opportunity of welcoming you back in the not too distant future. Sincerely, Kris Kaminsky General Manager
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Four Seasons Hotel Macao
9.6
Grace from Philippines
Couple
Superior Room with King Bed
Stayed 1 night in January 2018
Excellent Service of Hotel staff”
The only hotel where staff are willing to go beyond their job to give excellent to customers.
Reviewed January 30, 2018
Dear Ms Grace, Thank you so much for your kind comments regarding your recent visit and it was a pleasure having you staying with us. We are delighted to learn you enjoyed the warm hospitality and courteous manner of our staff and they were able to engage you and provide you with a memorable experience. It will be our pleasure to share your praises with the entire team of staff to enjoy. After all, there is no better motivation than your words of praise for a job well-done. Again Ms Grace, we value and appreciate your patronage of Four Seasons Hotels and Resorts. We look forward to the opportunity of welcoming you back in the not too distant future. Sincerely, Kris Kaminsky General Manager
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Four Seasons Hotel Macao
10.0
Senese from Malaysia
Family with teens
Deluxe Room with 2 Double Beds
Stayed 3 nights in December 2017
Best hotel ever that I stayed in Macau”
Friendly staff and nice room!
Reviewed January 11, 2018
Dear Senese, Thank you very much for your comments regarding your recent visit and it was a pleasure having you staying with us. We are pleased to learn you overall had a pleasant stay with us and our staff were able to engage you and provide you with a memorable experience. It will be our pleasure to share your praises with the entire management team of staff to enjoy. Again, we value and appreciate you patronage and look forward to the opportunity of welcoming you back in the not too distant future. Sincerely, Kris Kaminsky General Manager
Show more
Four Seasons Hotel Macao
10.0
Jian from United States
Business traveler
Deluxe Room with King Bed
Stayed 1 night in October 2017
Exceptional”
One of the best Hotel in Macau. Way less people around.
Reviewed October 27, 2017
7.6
Howard from United Kingdom
Family with young children
Premier Room with King Bed
Stayed 1 night in October 2017
Great if you have a young baby but don' arrive early”
We arrived at 1 pm to be told the room would not be ready to 3 pm. A pain when you have a 4-month old so we went and had something to eat. At 3 the room was still not ready. It's the Four Seasons, knowing the situation you would think they could have come up with a solution. To be fair one of the ladies at reception took on her self to go to the room and chase housekeeping/ we finally got into the room at 3.30. Once in the room, it was great, sterlisers, food warmers, etc everything you need to manage a young baby was there, including a very special teddy bear which my daughter loves.
Reviewed October 23, 2017
9.6
Bevan from Australia
Couple
Superior Room with King Bed
Stayed 3 nights in October 2017
Customer service is amazing from all staff in hotel”
Quiet and elegant. Customer Service is amazing in this hotel from ALL staff. Well done to Management. Would always stay here when coming back to Macau
Reviewed October 19, 2017
8.0
Ching from Hong Kong
Family with young children
Superior Room with King Bed
Stayed 1 night in May 2017
Great service”
Hotel arranged baby crib with diaper, bathing kit and lotion, milk bottle sterilizer and everything, it was so lovely
Reviewed May 30, 2017
Dear Ching, Thank you so much for taking the time to share your experience here! We look forward to welcoming you back at our hotel soon! Yours sincerely, Cristiano Nantes Public Relations
Responded July 04, 2017
Four Seasons Hotel Macao
9.2
YUEN from Hong Kong
Family with teens
Superior Room with King Bed
Stayed 1 night in May 2017
Impressive”
I felt different to stay at this 5 stars hotel no matter the pier to hotel transfer and the services provided, what more I can ask for? The concierge Jason assisted us for the dining reservation in person since there was no one answer the phone at the restaurant, that's really impressive though I know some of the 5 stars hotel will provide this kind of service. We got free upgrade to twin bed room with effiel tower view, spacios room, nice and wide variety of breakfast buffet choice. Though the exterior looks old, it's a really minor matter among all. Definately stay again in next visit.
Reviewed May 22, 2017
Dear Yuen, Thank you so much for taking the time to share your memorable experience at our hotel. Your words means a lot to our staff and we will be sure to share your feedback with them. We would love to see you again soon! Yours sincerely, Cristiano Nantes Public Relations
Responded July 04, 2017
Four Seasons Hotel Macao
10.0
Greg from United States
Couple
Superior Room with King Bed
Stayed 1 night in March 2017
Fantastic”
Really enjoyed our stay at FS. Beautiful hotel, amazing service, and great breakfast.
Reviewed March 20, 2017
8.0
HERRY from Indonesia
Couple
Deluxe Room with King Bed
Stayed 2 nights in December 2016
Good nice , beutufull , enjoy , relax ,”
Overall goodfdddd
Reviewed December 08, 2016
10.0
Abhinav from India
Couple
Deluxe Room with King Bed
Stayed 2 nights in July 2016
Amazing Hotel and amazing location”
A must stay place
Reviewed November 23, 2016
6.4
Lo from Hong Kong
Family with young children
Deluxe Room with King Bed
Stayed 1 night in August 2016
Nice swimming pools and gym”
No shuttle bus from its lobby
Reviewed October 21, 2016
10.0
Ken from United States
Family with young children
Deluxe Room with King Bed
Stayed 2 nights in September 2016
Good”
Nothing else
Reviewed October 02, 2016
8.0
Chung from Hong Kong
Business traveler
Deluxe Room with 2 Double Beds
Stayed 1 night in June 2016
Good”
The room is big and clean, the staffs are nice!
Reviewed September 30, 2016
9.6
TANG from China
Family with teens
Deluxe Room with King Bed
Stayed 1 night in September 2016
Breakfast is super good. Staff is friendly and polite.”
Next time I must go to Four Season again.
Reviewed September 19, 2016
9.2
Hiu from Hong Kong
Couple
Deluxe Room with King Bed
Stayed 1 night in September 2016
Good and friendly stay”
Good room and friendly staff
Reviewed September 11, 2016
12345
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