Four Seasons Hotel Macao
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Deluxe Room with King Bed Four Seasons Hotel Macao
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9.3
Exceptional
2.7% this month
/10
(629 reviews)See what guests said
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9.0
Exceptional
Location rating score
Exceptional location
Parking
FREE
  • Venetian Macao Casino300 m
  • City of Dreams Casino690 m
  • Macau Tower Convention and Entertainment Centre4.59 km
  • Macau Museum4.9 km
  • A-Ma Temple5.5 km
  • Senado Square5.8 km
  • Historic Centre of Macau5.8 km
  • St. Dominic's Church5.85 km
  • Monte Forte (Fortaleza do Monte)6.07 km
  • Ruins of St Paul's Church6.15 km
  • Free Wi-Fi

    Four Seasons Hotel Macao

    Estrada da Baia de N. Senhora da Esperanca, Cotai, Macau, Macau - See map

    This property is in high demand!

    Booked 38 times | 8 travelers are looking at this property right now

    "Excellent facilities, elegant treatment by concierge and staff."
    Dave - November 7, 2018
    Exceptional reputation
    Recommended by 97% of guests
    Exceptional cleanliness
    9.6 rating for cleanliness
    Exceptional comfort
    9.6 room quality and comfort
    Exceptional service
    9.6 rating for service
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Hot tub

    • Sauna

    Property ranking|Compared to 136 Macau properties
    See all rankings
    Service score
    9.6/10
    Value for money score
    9.0/10
    Cleanliness score
    9.6/10
    Overall score
    9.3/10
    Better than
    99
    %
    of Macau properties
    Better than
    98
    %
    of Macau properties
    Better than
    98
    %
    of Macau properties
    Better than
    98
    %
    of Macau properties
    Value for money9.0
    Distance to city center0.0 Km
    Location rating9.0
    Nearest airportMacau International Airport (MFM) - Macau
    Distance to airport1.9 km

    Rooms available at Four Seasons Hotel Macao

    9.6
    Exceptional
    Room comfort & quality
    Royal Suite with Two King beds
    Royal Suite with Two King beds
    ...
    • Room size: 190 m²/2045 ft²
    • Pool view
    • 2 king beds or 1 king bed a...
    Enter dates to see prices
    Royal Suite with one King bed and Two Twins
    Royal Suite with one King bed and Two Twins
    ...
    • Room size: 213 m²/2293 ft²
    • City view
    • 2 king beds
    Enter dates to see prices
    Ambassador Suite with King Bed
    Ambassador Suite with King Bed
    ...
    • Room size: 167 m²/1798 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Executive Suite with two double beds
    Executive Suite with two double beds
    ...
    • Room size: 90 m²/969 ft²
    • Pool view
    • 2 double beds
    Enter dates to see prices
    Deluxe Room with Two Double Beds
    Deluxe Room with Two Double Beds
    ...
    • Room size: 55 m²/592 ft²
    • Pool view
    • 2 double beds
    Enter dates to see prices
    Premier Room with one king bed
    Premier Room with one king bed
    ...
    • Room size: 74 m²/797 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Room with King Bed
    Deluxe Room with King Bed
    ...
    • Room size: 46 m²/495 ft²
    • Pool view
    • 1 king bed
    Enter dates to see prices
    Superior Room with King Bed
    Superior Room with King Bed
    ...
    • Room size: 46 m²/495 ft²
    • Pool view
    • 1 king bed
    Enter dates to see prices
    Executive Suite with King Bed
    Executive Suite with King Bed
    ...
    • Room size: 90 m²/969 ft²
    • Pool view
    • 1 king bed
    Enter dates to see prices
    Junior Suite with King Bed
    Junior Suite with King Bed
    ...
    • Room size: 80 m²/861 ft²
    • City view
    • 1 king bed & 1 king bed
    Enter dates to see prices

    What people love about Four Seasons Hotel Macao

    • 10.0
      Exceptional

      "Superb service will definetely go back!"

      Siew P.

      |

      April 26, 2018

    • 8.4
      Excellent
      Staff 

      "The kind services were appreciated."

      Dave

      |

      November 7, 2018

    • 10.0
      Exceptional

      "Best hotel that I have stayed in."

      Dave

      |

      October 23, 2018

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    More about Four Seasons Hotel Macao

    More about Four Seasons Hotel Macao

    8.0
    Very good

    "The room is big and clean, the staffs are nice!"

    Chung

    |

    September 30, 2016

    An overview

    Show less

    Most talked about facilities

    Housekeeping
    9 mentions
    Breakfast
    6 mentions
    Swimming Pool
    6 mentions
    Food & Dining

    What they offer

    10.0
    Exceptional

    "Overall, it has been a remarkable experience."

    Emilia

    |

    February 21, 2018

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Breakfast options

    American
    Asian
    Vegetarian
    Full English/Irish

    Restaurants on site

    Restaurant
    Menu:Buffet, A-la-carte

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Four Seasons Hotel Macao from real guests

    Overall rating
    9.3
    Exceptional
    From 2204 reviews
    Provided by verified guests of
    Agoda Reviews (629)Booking.com Reviews (1575)
    Rating via Agoda9.3
    /
    10
    Exceptional
    2.7% this month
    Cleanliness9.6
    Facilities9.2
    Location9.0
    Room comfort and quality9.6
    Service9.6
    Value for money9.0
    High score for Macau
    Rating
    9+ Exceptional (274)
    8-9 Excellent (50)
    7-8 Very Good (38)
    6-7 Good (9)
    <6 Below Expectation (6)
    Time of the year
    Mar - May (75)
    Jun - Aug (145)
    Sep - Nov (84)
    Dec - Feb (73)
    All guests (629)
    All room types
    All languages
    Showing 377 verified guest comments
    12345
    10.0
    Exceptional
    Rebecca from Hong Kong
    Couple
    Deluxe Room with King Bed
    Stayed 2 nights in May 2019

    Exceptional”

    We just got back from an amazing last minute babymoon trip to the Four Seasons Macau. By complete chance we were staying at the hotel over Mothers day weekend too. We were looked after by one of the guest relationship officers, Merci, she did an amazing job throughout our stay. Making sure we had the most wonderful weekend before our baby arrives. We will certainly be going back to the Four seasons once our little one is born.

    Reviewed May 14, 2019

    Dear Rebecca, Thank you very much for your comments regarding your recent visit and it was our honor having you staying with us in the occasion of babymoon celebration and Mothers Day, doubling the pleasure. We are delighted to learn you enjoyed your stay with us and our staff were able to engage you and provide you with a memorable experience. It will be our pleasure to share your praises with the entire team of staff to enjoy. After all, there is no better motivation than your words of praise for a job well-done. Again, we value and appreciate your patronage of Four Seasons Hotels and Resorts. We look forward to the opportunity of welcoming you back in the not too distant future for more joyous celebrations. Sincerely, Kris Kamisky General manager

    Responded May 16, 2019
    Four Seasons Hotel Macao
    10.0
    Exceptional
    CHUNG from Hong Kong
    Couple
    Superior Room with King Bed
    Stayed 1 night in July 2019

    Exceptional”

    Staff are caring for all aspects

    Reviewed July 13, 2019

    Dear Chung, Thank you very much for your comments regarding your recent visit and it was a pleasure having you staying with us. We are delighted to learn you enjoyed your stay with us and our staff were able to engage you and provide you with a memorable experience. It will be our pleasure to share your praises with the entire team of staff to enjoy. After all, there is no better motivation than your words of praise for a job well-done. Again, we value and appreciate your patronage of Four Seasons Hotels and Resorts. We look forward to the opportunity of welcoming you back in the not too distant future. Sincerely, Kris Kaminsky General Manager

    Responded July 15, 2019
    Four Seasons Hotel Macao
    9.6
    Exceptional
    JINWOO from South Korea
    Solo traveler
    Deluxe Room with Two Double Beds
    Stayed 1 night in April 2019

    I'm a big fan of this brand”

    Yes, four seasons of course.. what do you want to listen more ;D But as I mentioned, I really love this brand so I was worried a bit. This hotel is very quiet, for me it was good. But recently macau has so lots of new luxury hotels which also have various entertainments.. I mean for now this is still okay, but it looks like they are losing their competitiveness.

    Reviewed April 10, 2019

    Dear Jinwoo, Thank you very much for your comments regarding your recent visit and it was a pleasure having you staying with us. We are delighted to learn you are a big fan of ours and enjoyed your stay with us. It will be our honor to share your praises with the entire team of staff to enjoy. After all, there is no better motivation than your words of praise for a job well-done. Again, we value and appreciate your patronage of Four Seasons Hotels and Resorts. We look forward to the opportunity of welcoming you back in the not too distant future. Sincerely, Kris Kaminsky General Manager

    Responded April 11, 2019
    Four Seasons Hotel Macao
    9.6
    Exceptional
    Kam from Hong Kong
    Family with young children
    Deluxe Room with King Bed
    Stayed 2 nights in February 2019

    Always like to stay”

    The service, the room, the location, the food, everything is perfect. Exception, there is no lift for the baby carrier in the shopping mall, and there is no shuttle bus from the macau terminal to the hotel.

    Reviewed March 03, 2019

    Dear Kam, Thank you very much for your comments regarding your recent visit and it was a pleasure having you staying with us. We are delighted to learn you enjoyed your stay with us and our staff were able to engage you and provide you with a memorable experience. It will be our pleasure to share your praises with the entire team of staff to enjoy. After all, there is no better motivation than your words of praise for a job well-done. Meanwhile, the Shoppes at Four Seasons (the shopping mall that you are referring) indeed has lift but it is not in a very apparent location. Next time if your travel bring you to Macau again, our staff will be happy to show you and assist you. Again, we value and appreciate your patronage of Four Seasons Hotels and Resorts. We look forward to the opportunity of welcoming you back in the not too distant future. Sincerely, Kris Kaminsky General Manager

    Show more
    Four Seasons Hotel Macao
    10.0
    Exceptional
    Jaeeun from South Korea
    Solo traveler
    Deluxe Room with King Bed
    Stayed 3 nights in June 2019

    Perfect”

    It was really good. I highly recommend it.

    Reviewed July 07, 2019

    Dear Mr Jaeeun, Thank you very much for your comments regarding your recent visit and it was a pleasure having you staying with us. We are delighted to learn you enjoyed your stay with us and our staff were able to engage you and provide you with a memorable experience. It will be our pleasure to share your praises with the entire team of staff to enjoy. After all, there is no better motivation than your words of praise for a job well-done. Again, we value and appreciate your patronage of Four Seasons Hotels and Resorts. We look forward to the opportunity of welcoming you back in the not too distant future. Sincerely, Kris Kaminsky General Manager

    Responded July 08, 2019
    Four Seasons Hotel Macao
    10.0
    Exceptional
    Michelle from Philippines
    Couple
    Deluxe Room with King Bed
    Stayed 1 night in February 2019

    Very Relaxing Place to stay with minimal inconvenience...”

    It was a very pleasant stay. The housekeeping staff which we saw at the corridor to ask if he can do something to get rid of the cigarette smell in our bathroom readily helped and when we comeback to our room, there was this “dehumidifier” working already 😊 though I would prefer “air purifier”. The effort was acknowledged. Also, the receptionist during our check in was very accommodating. All is good! Thanks as well to Margie for taking time to asked about our stay & listening to my “allergic reaction” to the smell & for the assurance that our next stay will be dealt with more carefully.

    Reviewed February 15, 2019

    Dear Michelle, Thank you very much for your comments regarding your recent visit and it was a pleasure having you staying with us. We are delighted to learn you enjoyed your stay with us and our staff were able to engage you and provide you with a memorable experience. It will be our pleasure to share your praises with Margie as well as with the entire team of staff to enjoy. After all, there is no better motivation than your words of praise for a job well-done. Again, we value and appreciate your patronage of Four Seasons Hotels and Resorts. We look forward to the opportunity of welcoming you back in the not too distant future. Sincerely, Kris Kaminsky General Manager

    Responded February 18, 2019
    Four Seasons Hotel Macao
    10.0
    Exceptional
    angeline from Philippines
    Group
    Superior Room with King Bed
    Stayed 2 nights in January 2019

    Exceptional”

    My friends and I had a wonderful time in Macau and most specially in Four Seasons. Service was excellent. We were so impressed with your staff. Special thanks to Jun (He was by the main entrance), Jun arranged for our ride going to the City of Dreams for the Dancing Water Show. He also gave us stuffed piggies with personal notes to each one of us. We love it! And we didn't even ask for any of these :)) Augustino (check in) who was very accommodating and patient to give us guide on how to go around Macau, Margie and Cyrus (check out). It was indeed a very pleasant 2 nights stay with you. We have told our friends and family how great it was staying at the Four Seasons. AND the breakfast was superb! Thank you so much for this wonderful experience with you. I am definitely staying with you again and again!

    Reviewed January 27, 2019

    Dear angeline, Thank you very much for your comments regarding your recent visit and it was a pleasure having you staying with us. We are delighted to learn you enjoyed your stay with us and our staff were able to engage you and provide you with a memorable experience. It will be our pleasure to share your praises with Jun, Augustino, Margie and Cyrus as well as with the entire team of staff to enjoy. After all, there is no better motivation than your words of praise for a job well-done. Again, we value and appreciate your patronage of Four Seasons Hotels and Resorts. We look forward to the opportunity of welcoming you back in the not too distant future. Sincerely, Kris Kaminsky General Manager

    Responded January 29, 2019
    Four Seasons Hotel Macao
    10.0
    Exceptional
    Wirintip from Thailand
    Couple
    Superior Room with King Bed
    Stayed 2 nights in November 2018

    Luxurious hotel”

    We stayed there for 2 nights and this was our first time at the Four Seasons Macau, though we had been in Macau many times. Margie, the front desk staff, greeted us warmly. She had great service mind and really made us feel at home. The room was beyond excellent. Breakfast was awesome. Spa facility and gym were great. We especially love the hot lagoon pool in the spa. Staff at the spa was also friendly and had great service mind. Definitely need to come back there. First time that we didn’t care to go to casino and only wanted to enjoy hotel facility.

    Reviewed November 10, 2018

    Dear Mr Wirintip, Thank you very much for your comments regarding your recent visit and it was a pleasure having you staying with us. We are delighted to learn you enjoyed your stay with us and our staff were able to engage you and provide you with a memorable experience. It will be our pleasure to share your praises with the entire team of staff to enjoy. After all, there is no better motivation than your words of praise for a job well-done. Again, we value and appreciate your patronage of Four Seasons Hotels and Resorts. We look forward to the opportunity of welcoming you back in the not too distant future. Sincerely, Kris Kaminsky General Manager

    Responded November 20, 2018
    Four Seasons Hotel Macao
    8.8
    Excellent
    Suk from China
    Couple
    Superior Room with King Bed
    Stayed 1 night in June 2019

    hotel service is excellent”

    hotel service is excellent, comfortable. Only no shuttle can go directly, you need to walk for about 10mins from Parisian.

    Reviewed June 20, 2019

    Dear Suk, Thank you very much for your comments regarding your recent visit and it was a pleasure having you staying with us. We are delighted to learn you enjoyed your stay with us and our staff were able to engage you and provide you with a memorable experience. It will be our pleasure to share your praises with the entire team of staff to enjoy. After all, there is no better motivation than your words of praise for a job well-done. Meanwhile, we offer complimentary pick up from Taipa Ferry Terminal to our hotel and we hope we can better serve you next time if you shall stay with us again. Again, we value and appreciate your patronage of Four Seasons Hotels and Resorts. We look forward to the opportunity of welcoming you back in the not too distant future. Sincerely, Kris Kaminsky General manager

    Responded June 21, 2019
    Four Seasons Hotel Macao
    8.0
    Excellent
    Lai from Hong Kong
    Family with young children
    Deluxe Room with Two Double Beds
    Stayed 1 night in June 2019

    Very good”

    The bed and pillow are too soft and lack of support.

    Reviewed June 08, 2019

    Dear Lai, Thank you very much for your comments regarding your recent visit and it was a pleasure having you staying with us. We are delighted to learn you enjoyed your stay with us and our staff were able to engage you and provide you with a memorable experience. It will be our pleasure to share your praises with the entire team of staff to enjoy. After all, there is no better motivation than your words of praise for a job well-done. Meanwhile, we have noted your mattress preferences. Next time when you shall stay with us again, we will be delighted to arrange firm mattress and provide you with a selection of pillows to ensure you have a wonderful sleep experience with us. Again, we value and appreciate your patronage of Four Seasons Hotels and Resorts. We look forward to the opportunity of welcoming you back in the not too distant future. Sincerely, Kris Kaminsky General Manager

    Show more
    Four Seasons Hotel Macao
    10.0
    Exceptional
    Yoan from Indonesia
    Couple
    Deluxe Room with King Bed
    Stayed 1 night in May 2019

    Beyond perfect”

    One of the best hotel I’ve ever stayed. Everything was perfect. I will definitely stay here again next time I’m going to Macau. Highly recommended!!!

    Reviewed May 15, 2019

    Dear Yoan, Thank you very much for your comments regarding your recent visit and it was a pleasure having you staying with us. We are delighted to learn you enjoyed your stay with us and our staff were able to engage you and provide you with a memorable experience. It will be our pleasure to share your praises with the entire team of staff to enjoy. After all, there is no better motivation than your words of praise for a job well-done. Again, we value and appreciate your patronage of Four Seasons Hotels and Resorts. We look forward to the opportunity of welcoming you back in the not too distant future. Sincerely, Kris Kaminsky General Manager

    Responded May 16, 2019
    Four Seasons Hotel Macao
    8.4
    Excellent
    W from Canada
    Business traveler
    Superior Room with King Bed
    Stayed 1 night in May 2019

    Excellent place to stay”

    Excellent facility, hotel and staff members. We really enjoyed our stay.

    Reviewed May 14, 2019

    Dear W, Thank you very much for your comments regarding your recent visit and it was a pleasure having you staying with us. We are delighted to learn you enjoyed your stay with us and our staff were able to engage you and provide you with a memorable experience. It will be our pleasure to share your praises with the entire team of staff to enjoy. After all, there is no better motivation than your words of praise for a job well-done. Again, we value and appreciate your patronage of Four Seasons Hotels and Resorts. We look forward to the opportunity of welcoming you back in the not too distant future. Sincerely,

    Responded May 16, 2019
    Four Seasons Hotel Macao
    10.0
    Exceptional
    Emilia from Singapore
    Family with teens
    Premier Room with one king bed
    Stayed 2 nights in February 2018

    Stay here! Totally impressed w the service provided!”

    Everything was perfect. The entire concierge team was absolutely fantastic! So prompt with their replies to ensure everything is in order. When we arrived, we were immediately greeted by Raine. She brought us to our rooms immediately and updated me on all the arrangements done. Next was the house keeping department, the invisible staff! Totally impressed with their effort to ensure everything was kept cleaned and neat and tidy. They even cleaned my iPad screen and left me a cleaning cloth! To me, that is truly service! Thank you so much! Loved the hand written notes from them :). Overall, it has been a remarkable experience. The staff in Four Seasons Macau made the difference and we loved it. We have been to a few top hotels in Asia and Four Seasons Macau is right at the TOP of it.

    Reviewed February 21, 2018

    Dear Ms Emilia, Thank you very much for your gracious comments regarding your recent visit and it was a pleasure having you staying with us. We are delighted to learn you enjoyed the warm hospitality and courteous manner of our staff and they were able to engage you and provide you with a memorable experience. It will be our custom to share your praises with Raine and our Concierge team as well as with the entire team of staff to enjoy. After all, there is no better motivation than your words of praise for a job well-done. Again, Ms Emilia, we look forward to the opportunity of welcoming you back in the not too distant future. Sincerely, Kris Kaminsky General Manager

    Responded February 23, 2018
    Four Seasons Hotel Macao
    9.2
    Exceptional
    YUEN from Hong Kong
    Family with teens
    Superior Room with King Bed
    Stayed 1 night in May 2017

    Impressive”

    I felt different to stay at this 5 stars hotel no matter the pier to hotel transfer and the services provided, what more I can ask for? The concierge Jason assisted us for the dining reservation in person since there was no one answer the phone at the restaurant, that's really impressive though I know some of the 5 stars hotel will provide this kind of service. We got free upgrade to twin bed room with effiel tower view, spacios room, nice and wide variety of breakfast buffet choice. Though the exterior looks old, it's a really minor matter among all. Definately stay again in next visit.

    Reviewed May 22, 2017

    Dear Yuen, Thank you so much for taking the time to share your memorable experience at our hotel. Your words means a lot to our staff and we will be sure to share your feedback with them. We would love to see you again soon! Yours sincerely, Cristiano Nantes Public Relations

    Responded July 04, 2017
    Four Seasons Hotel Macao
    10.0
    Exceptional
    Yip from Hong Kong
    Couple
    Premier Room with one king bed
    Stayed 1 night in August 2016

    Finest hospitality in Macau”

    We stayed at Four Seasons during the busy weekend before the end of summer holiday. The outer areas are filled with noises and activities but when you once entered the hotel area, you can find a sense calmness as soon as the friendly staff reached you. I gave the hotel advanced notice about our birthday celebration plan, It was very thoughtful of the hotel to communicate with me one day before my arrival for special arrangements. Even we already reserved a higher grade room, they were so nice to upgrade us to a fancy suite and delivered a lovely cake to our living room! The facilities are all classy and well-maintained, as you can always enjoy in most Four Seasons hotels. We went to the Windows cafe twice. The afternoon tea was relaxing and dinner was just amazing! Good food and great services! They delivered a tea sample with a whole tea set to our suite after we enquired about a particular type of tea. We also had breakfast in Belcanção which it serves high quality food with great varieties. We really enjoyed the excellent service there!

    Reviewed September 03, 2016
    9.0
    Exceptional
    WAI from Hong Kong
    Couple
    Deluxe Room with Two Double Beds
    Stayed 2 nights in February 2014

    LUXURY STAY”

    LUXURIOUS STAY

    Four Seasons Hotel is definitely a luxurious hotel. I booked it for my boss who used to stay at Venetian. Staff is helpful though they mistaken the booking and arranged a twin bed room. Luckily they are willing to change back to double bed room. It is right next to Venetian. Recommended for people who likes shopping and gambling in Venetian.

    Reviewed February 22, 2014
    9.3
    Exceptional
    wi from Malaysia
    Couple
    Junior Suite with King Bed
    Stayed 1 night in December 2013

    superbly nice...”

    exclusive, huge room, shopping

    at first it was quite disappointing when i try to check in to my junior suite at 4pm and the rooms r not ready, but then with the proffessional services they had, they upgraded my room to bachelor suites. it was so big. and i definetly will come back again to this room. thanks you so much... it made my trip comfortable.

    Reviewed January 05, 2014
    8.0
    Excellent
    Alexandre from Indonesia
    Business traveler
    Stayed 1 night in October 2013

    An OK stay”

    Location, service and convenience

    It was OK stay. Considering the name "Four Season" I really expect something more from this hotel. It was a really average 5 star hotel. I dont think I will ever stay here again. There are many other option for 5 stars in the area

    Reviewed November 20, 2013
    10.0
    Exceptional
    Louie from Canada
    Couple
    Deluxe Room with King Bed
    Stayed 2 nights in July 2013

    super enjoyable ”

    very quiet, best swimming room and nice hotel room

    I came here very often as they have a great swimming pool , sauna room, and nice hotel room. It is not as crowded as other hotels so you can have a relaxing and nice holiday there. I will be back again

    Reviewed September 14, 2013
    9.7
    Exceptional
    LEE from Taiwan
    Couple
    Premier Room with one king bed
    Stayed 2 nights in August 2013

    it's the very good place for relaxing ”

    clean / very good room / very good food

    this hotel is almost then best one I even stay. very clean / comfortable room. they also have very good food & room service. in the same time, it's in casino, have relaxing time. also shopping mall anywhere.

    Reviewed September 05, 2013
    12345
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    • Exceptional location
    • Venetian Macao Casino