Four Seasons Hotel Macao
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Four Seasons Hotel Macao

Estrada da Baia de N. Senhora da Esperanca, Cotai, Macau, Macau
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Deluxe Room with King Bed Four Seasons Hotel Macao
Deluxe Room with King Bed
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    Lobby Four Seasons Hotel Macao
    Swimming pool [outdoor] Four Seasons Hotel Macao
    Swimming pool [outdoor] Four Seasons Hotel Macao
    Deluxe Room with Two Double Beds Four Seasons Hotel Macao
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    Exterior view Four Seasons Hotel Macao

    Four Seasons Hotel Macao Reviews

    9.2
    Exceptional
    /10
    (481 reviews)See what guests said
    10.0
    Exceptional

    "Margie, the front desk staff, greeted us warmly."

    Wirintip

    -

    November 10, 2018

    9.6
    Exceptional room comfort and quality
    Recommended by 96% of guests

    Things you’ll love about Four Seasons Hotel Macao

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Sauna

    Excellent
    Location
    8.9
    See map
    Excellent location
    Nearby
    Popular
  • T Galleria By DFS, Macau, Shoppes at Four Seasons100 m
  • Plaza Casino160 m
  • Casino Venetian260 m
  • Venetian Macao Casino300 m
  • Mcsorley’s Ale House310 m
  • Cotai Strip Travel320 m
  • Sands Cotai Central Casino360 m
  • The Shoppes at Cotai Sands Central400 m
  • Pek Tai Temple500 m
  • Studio City Macau530 m
  • 6 travelers are looking at this property right now

    Book now before it's too late!

    Value for money8.9
    Distance to city center0.0 Km
    Location rating8.9
    Nearest airportMacau International Airport (MFM) - Macau
    Distance to airport1.9 km

    Rooms available at Four Seasons Hotel Macao

    9.6
    Exceptional
    Room comfort & quality
    Royal Suite with Two King beds
    Royal Suite with Two King beds
    ...
    • Room size: 190 m²/2045 ft²
    • Pool view
    • 2 king beds or 1 king bed a...
    Enter dates to see prices
    Royal Suite with one King bed and Two Twins
    Royal Suite with one King bed and Two Twins
    ...
    • Room size: 213 m²/2293 ft²
    • City view
    • 2 king beds
    Enter dates to see prices
    Ambassador Suite with King Bed
    Ambassador Suite with King Bed
    ...
    • Room size: 167 m²/1798 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Executive Suite with two double beds
    Executive Suite with two double beds
    ...
    • Room size: 90 m²/969 ft²
    • Pool view
    • 2 double beds
    Enter dates to see prices
    Deluxe Room with Two Double Beds
    Deluxe Room with Two Double Beds
    ...
    • Room size: 55 m²/592 ft²
    • Pool view
    • 1 double bed & 2 double bed...
    Enter dates to see prices
    Deluxe Room with King Bed
    Deluxe Room with King Bed
    ...
    • Room size: 46 m²/495 ft²
    • Pool view
    • 1 king bed & 1 king bed
    Enter dates to see prices
    Superior Room with King Bed
    Superior Room with King Bed
    ...
    • Room size: 46 m²/495 ft²
    • Pool view
    • 1 king bed
    Enter dates to see prices
    Executive Suite with King Bed
    Executive Suite with King Bed
    ...
    • Room size: 90 m²/969 ft²
    • Pool view
    • 1 king bed
    Enter dates to see prices
    Premier Room with one king bed
    Premier Room with one king bed
    ...
    • Room size: 74 m²/797 ft²
    • City view
    • 1 king bed & 1 king bed
    Enter dates to see prices
    Junior Suite with King Bed
    Junior Suite with King Bed
    ...
    • Room size: 80 m²/861 ft²
    • City view
    • 1 king bed & 1 king bed
    Enter dates to see prices

    What people love about Four Seasons Hotel Macao

    • 8.4
      Excellent

      "Excellent facilities, elegant treatment by concierge and staff."

      Dave

      |

      November 7, 2018

    • 10.0
      Exceptional

      "Service and room top notch."

      Dave

      |

      October 23, 2018

    • 10.0
      Exceptional

      "Best hotel that I have stayed in."

      Dave

      |

      October 23, 2018

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    More about Four Seasons Hotel Macao

    More about Four Seasons Hotel Macao

    10.0
    Exceptional

    "Great service and quality"

    Keerada

    |

    June 3, 2018

    An overview

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    What they offer

    10.0
    Exceptional

    "Superb service will definetely go back!"

    Siew P.

    |

    April 26, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Four Seasons Hotel Macao from real guests

    Agoda Reviews (481)Booking.com Reviews (1491)
    9.2
    /
    10
    Exceptional
    Cleanliness9.5
    Facilities9.2
    Location8.9
    Room comfort and quality9.6
    Service9.5
    Value for money8.9
    Provided by verified guests of Agoda
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    All guests (481)
    All room types
    Showing 310 verified guest comments
    12345
    9.6
    Exceptional
    Kam from Hong Kong
    Family with young children
    Deluxe Room with King Bed
    Stayed 2 nights in February 2019

    Always like to stay”

    The service, the room, the location, the food, everything is perfect. Exception, there is no lift for the baby carrier in the shopping mall, and there is no shuttle bus from the macau terminal to the hotel.

    Reviewed March 03, 2019

    Dear Kam, Thank you very much for your comments regarding your recent visit and it was a pleasure having you staying with us. We are delighted to learn you enjoyed your stay with us and our staff were able to engage you and provide you with a memorable experience. It will be our pleasure to share your praises with the entire team of staff to enjoy. After all, there is no better motivation than your words of praise for a job well-done. Meanwhile, the Shoppes at Four Seasons (the shopping mall that you are referring) indeed has lift but it is not in a very apparent location. Next time if your travel bring you to Macau again, our staff will be happy to show you and assist you. Again, we value and appreciate your patronage of Four Seasons Hotels and Resorts. We look forward to the opportunity of welcoming you back in the not too distant future. Sincerely, Kris Kaminsky General Manager

    Show more
    Four Seasons Hotel Macao
    10.0
    Exceptional
    Michelle from Philippines
    Couple
    Deluxe Room with King Bed
    Stayed 1 night in February 2019

    Very Relaxing Place to stay with minimal inconvenience...”

    It was a very pleasant stay. The housekeeping staff which we saw at the corridor to ask if he can do something to get rid of the cigarette smell in our bathroom readily helped and when we comeback to our room, there was this “dehumidifier” working already 😊 though I would prefer “air purifier”. The effort was acknowledged. Also, the receptionist during our check in was very accommodating. All is good! Thanks as well to Margie for taking time to asked about our stay & listening to my “allergic reaction” to the smell & for the assurance that our next stay will be dealt with more carefully.

    Reviewed February 15, 2019

    Dear Michelle, Thank you very much for your comments regarding your recent visit and it was a pleasure having you staying with us. We are delighted to learn you enjoyed your stay with us and our staff were able to engage you and provide you with a memorable experience. It will be our pleasure to share your praises with Margie as well as with the entire team of staff to enjoy. After all, there is no better motivation than your words of praise for a job well-done. Again, we value and appreciate your patronage of Four Seasons Hotels and Resorts. We look forward to the opportunity of welcoming you back in the not too distant future. Sincerely, Kris Kaminsky General Manager

    Responded February 18, 2019
    Four Seasons Hotel Macao
    10.0
    Exceptional
    angeline from Philippines
    Group
    Superior Room with King Bed
    Stayed 2 nights in January 2019

    Exceptional”

    My friends and I had a wonderful time in Macau and most specially in Four Seasons. Service was excellent. We were so impressed with your staff. Special thanks to Jun (He was by the main entrance), Jun arranged for our ride going to the City of Dreams for the Dancing Water Show. He also gave us stuffed piggies with personal notes to each one of us. We love it! And we didn't even ask for any of these :)) Augustino (check in) who was very accommodating and patient to give us guide on how to go around Macau, Margie and Cyrus (check out). It was indeed a very pleasant 2 nights stay with you. We have told our friends and family how great it was staying at the Four Seasons. AND the breakfast was superb! Thank you so much for this wonderful experience with you. I am definitely staying with you again and again!

    Reviewed January 27, 2019

    Dear angeline, Thank you very much for your comments regarding your recent visit and it was a pleasure having you staying with us. We are delighted to learn you enjoyed your stay with us and our staff were able to engage you and provide you with a memorable experience. It will be our pleasure to share your praises with Jun, Augustino, Margie and Cyrus as well as with the entire team of staff to enjoy. After all, there is no better motivation than your words of praise for a job well-done. Again, we value and appreciate your patronage of Four Seasons Hotels and Resorts. We look forward to the opportunity of welcoming you back in the not too distant future. Sincerely, Kris Kaminsky General Manager

    Responded January 29, 2019
    Four Seasons Hotel Macao
    10.0
    Exceptional
    Wirintip from Thailand
    Couple
    Superior Room with King Bed
    Stayed 2 nights in November 2018

    Luxurious hotel”

    We stayed there for 2 nights and this was our first time at the Four Seasons Macau, though we had been in Macau many times. Margie, the front desk staff, greeted us warmly. She had great service mind and really made us feel at home. The room was beyond excellent. Breakfast was awesome. Spa facility and gym were great. We especially love the hot lagoon pool in the spa. Staff at the spa was also friendly and had great service mind. Definitely need to come back there. First time that we didn’t care to go to casino and only wanted to enjoy hotel facility.

    Reviewed November 10, 2018

    Dear Mr Wirintip, Thank you very much for your comments regarding your recent visit and it was a pleasure having you staying with us. We are delighted to learn you enjoyed your stay with us and our staff were able to engage you and provide you with a memorable experience. It will be our pleasure to share your praises with the entire team of staff to enjoy. After all, there is no better motivation than your words of praise for a job well-done. Again, we value and appreciate your patronage of Four Seasons Hotels and Resorts. We look forward to the opportunity of welcoming you back in the not too distant future. Sincerely, Kris Kaminsky General Manager

    Responded November 20, 2018
    Four Seasons Hotel Macao
    10.0
    Exceptional
    Youngchan from South Korea
    Business traveler
    Deluxe Room with King Bed
    Stayed 1 night in February 2019

    All Good”

    Good service, very polite and good location. All good.

    Reviewed March 01, 2019

    Dear Mr Youngchan, Thank you very much for your comments regarding your recent visit and it was a pleasure having you staying with us. We are delighted to learn you enjoyed your stay with us and our staff were able to engage you and provide you with a memorable experience. It will be our pleasure to share your praises with the entire team of staff to enjoy. After all, there is no better motivation than your words of praise for a job well-done. Again, we value and appreciate your patronage of Four Seasons Hotels and Resorts. We look forward to the opportunity of welcoming you back in the not too distant future. Sincerely, Kris Kaminsky General Manager

    Responded March 05, 2019
    Four Seasons Hotel Macao
    10.0
    Exceptional
    Xuan from China
    Business traveler
    Superior Room with King Bed
    Stayed 3 nights in December 2018

    Home away from home”

    Always love the details of Four Seasons. Bed is comfortable; bathtub is relaxing; staff is attentive...And the Spa is fantastic. No regret rushing back for one-hour pampering before airport.

    Reviewed December 13, 2018

    Dear Xuan, Thank you very much for your comments regarding your recent visit and it was a pleasure having you staying with us. We are delighted to learn you enjoyed your stay with us and our staff were able to engage you and provide you with a memorable experience. It will be our pleasure to share your praises with the entire team of staff to enjoy. Again, we value and appreciate your patronage of Four Seasons Hotels and Resorts. We look forward to the opportunity of welcoming you back in the not too distant future. Sincerely, Kris Kaminsky General Manager

    Responded December 13, 2018
    Four Seasons Hotel Macao
    10.0
    Exceptional
    Emilia from Singapore
    Family with teens
    Premier Room with one king bed
    Stayed 2 nights in February 2018

    Stay here! Totally impressed w the service provided!”

    Everything was perfect. The entire concierge team was absolutely fantastic! So prompt with their replies to ensure everything is in order. When we arrived, we were immediately greeted by Raine. She brought us to our rooms immediately and updated me on all the arrangements done. Next was the house keeping department, the invisible staff! Totally impressed with their effort to ensure everything was kept cleaned and neat and tidy. They even cleaned my iPad screen and left me a cleaning cloth! To me, that is truly service! Thank you so much! Loved the hand written notes from them :). Overall, it has been a remarkable experience. The staff in Four Seasons Macau made the difference and we loved it. We have been to a few top hotels in Asia and Four Seasons Macau is right at the TOP of it.

    Reviewed February 21, 2018

    Dear Ms Emilia, Thank you very much for your gracious comments regarding your recent visit and it was a pleasure having you staying with us. We are delighted to learn you enjoyed the warm hospitality and courteous manner of our staff and they were able to engage you and provide you with a memorable experience. It will be our custom to share your praises with Raine and our Concierge team as well as with the entire team of staff to enjoy. After all, there is no better motivation than your words of praise for a job well-done. Again, Ms Emilia, we look forward to the opportunity of welcoming you back in the not too distant future. Sincerely, Kris Kaminsky General Manager

    Responded February 23, 2018
    Four Seasons Hotel Macao
    9.2
    Exceptional
    YUEN from Hong Kong
    Family with teens
    Superior Room with King Bed
    Stayed 1 night in May 2017

    Impressive”

    I felt different to stay at this 5 stars hotel no matter the pier to hotel transfer and the services provided, what more I can ask for? The concierge Jason assisted us for the dining reservation in person since there was no one answer the phone at the restaurant, that's really impressive though I know some of the 5 stars hotel will provide this kind of service. We got free upgrade to twin bed room with effiel tower view, spacios room, nice and wide variety of breakfast buffet choice. Though the exterior looks old, it's a really minor matter among all. Definately stay again in next visit.

    Reviewed May 22, 2017

    Dear Yuen, Thank you so much for taking the time to share your memorable experience at our hotel. Your words means a lot to our staff and we will be sure to share your feedback with them. We would love to see you again soon! Yours sincerely, Cristiano Nantes Public Relations

    Responded July 04, 2017
    Four Seasons Hotel Macao
    10.0
    Exceptional
    Yip from Hong Kong
    Couple
    Premier Room with one king bed
    Stayed 1 night in August 2016

    Finest hospitality in Macau”

    We stayed at Four Seasons during the busy weekend before the end of summer holiday. The outer areas are filled with noises and activities but when you once entered the hotel area, you can find a sense calmness as soon as the friendly staff reached you. I gave the hotel advanced notice about our birthday celebration plan, It was very thoughtful of the hotel to communicate with me one day before my arrival for special arrangements. Even we already reserved a higher grade room, they were so nice to upgrade us to a fancy suite and delivered a lovely cake to our living room! The facilities are all classy and well-maintained, as you can always enjoy in most Four Seasons hotels. We went to the Windows cafe twice. The afternoon tea was relaxing and dinner was just amazing! Good food and great services! They delivered a tea sample with a whole tea set to our suite after we enquired about a particular type of tea. We also had breakfast in Belcanção which it serves high quality food with great varieties. We really enjoyed the excellent service there!

    Reviewed September 03, 2016
    9.7
    Exceptional
    Navid from Luxembourg
    Solo traveler
    Deluxe Room with King Bed
    Stayed 1 night in April 2014

    Fantastic Hotel, great Location!”

    Location, Management, Quality.

    Quality and service without compromise. All the comfort and perks you'd expect from a Four Seasons Hotel. Rooms are spacious and comfortable, and hotel is within very short walking distance to Venitian and City of Dreams.

    Reviewed July 23, 2014
    9.0
    Exceptional
    WAI from Hong Kong
    Couple
    Deluxe Room with Two Double Beds
    Stayed 2 nights in February 2014

    LUXURY STAY”

    LUXURIOUS STAY

    Four Seasons Hotel is definitely a luxurious hotel. I booked it for my boss who used to stay at Venetian. Staff is helpful though they mistaken the booking and arranged a twin bed room. Luckily they are willing to change back to double bed room. It is right next to Venetian. Recommended for people who likes shopping and gambling in Venetian.

    Reviewed February 22, 2014
    9.3
    Exceptional
    wi from Malaysia
    Couple
    Junior Suite with King Bed
    Stayed 1 night in December 2013

    superbly nice...”

    exclusive, huge room, shopping

    at first it was quite disappointing when i try to check in to my junior suite at 4pm and the rooms r not ready, but then with the proffessional services they had, they upgraded my room to bachelor suites. it was so big. and i definetly will come back again to this room. thanks you so much... it made my trip comfortable.

    Reviewed January 05, 2014
    8.0
    Excellent
    Alexandre from Indonesia
    Business traveler
    Stayed 1 night in October 2013

    An OK stay”

    Location, service and convenience

    It was OK stay. Considering the name "Four Season" I really expect something more from this hotel. It was a really average 5 star hotel. I dont think I will ever stay here again. There are many other option for 5 stars in the area

    Reviewed November 20, 2013
    10.0
    Exceptional
    Louie from Canada
    Couple
    Deluxe Room with King Bed
    Stayed 2 nights in July 2013

    super enjoyable ”

    very quiet, best swimming room and nice hotel room

    I came here very often as they have a great swimming pool , sauna room, and nice hotel room. It is not as crowded as other hotels so you can have a relaxing and nice holiday there. I will be back again

    Reviewed September 14, 2013
    9.7
    Exceptional
    LEE from Taiwan
    Couple
    Premier Room with one king bed
    Stayed 2 nights in August 2013

    it's the very good place for relaxing ”

    clean / very good room / very good food

    this hotel is almost then best one I even stay. very clean / comfortable room. they also have very good food & room service. in the same time, it's in casino, have relaxing time. also shopping mall anywhere.

    Reviewed September 05, 2013
    10.0
    Exceptional
    jean
    Couple
    Superior Room with King Bed
    Stayed 1 night in December 2018

    Exceptional ”

    Exceptional staff from cleaner, spa attendant receptionist to manager Everyone is dedicated to your well being

    Reviewed December 06, 2018

    Dear jean, Thank you very much for your comments regarding your recent visit and it was a pleasure having you staying with us. We are delighted to learn you enjoyed your stay with us and our staff were able to engage you and provide you with a memorable experience. It will be our pleasure to share your praises with the SPA and reception team as well as the entire management team and staff to enjoy. After all, there is no better motivation than your words of praise for a job well-done. Again, we value and appreciate your patronage of Four Seasons Hotels and Resorts. We look forward to the opportunity of welcoming you back in the not too distant future. Sincerely, Kris Kaminsky General Manager

    Responded December 10, 2018
    Four Seasons Hotel Macao
    8.4
    Excellent
    Dave from Netherlands
    Solo traveler
    Superior Room with King Bed
    Stayed 1 night in November 2018

    Excellent”

    Excellent facilities, elegant treatment by concierge and staff. The kind services were appreciated.

    Reviewed November 07, 2018

    Dear Dave, Thank you very much for your comments regarding your recent visit and it was a pleasure having you staying with us. We are delighted to learn you enjoyed your stay with us and our staff were able to engage you and provide you with a memorable experience. It will be our pleasure to share your praises with the entire team of staff to enjoy. After all, there is no better motivation than your words of praise for a job well-done. Again, we value and appreciate your patronage of Four Seasons Hotels and Resorts. We look forward to the opportunity of welcoming you back in the not too distant future. Sincerely, Kris Kaminsky General Manager

    Responded November 09, 2018
    Four Seasons Hotel Macao
    10.0
    Exceptional
    Dave from Singapore
    Group
    Deluxe Room with King Bed
    Stayed 2 nights in October 2018

    Exceptional”

    Best hotel that I have stayed in. Service and room top notch. My family and I have a great time. Highly recommended.

    Reviewed October 23, 2018

    Dear Dave, Thank you very much for your comments regarding your recent visit and it was a pleasure having you staying with us. We are delighted to learn you enjoyed your stay with us and our staff were able to engage you and provide you with a memorable experience. It will be our pleasure to share your praises with the entire team of staff to enjoy. After all, there is no better motivation than your words of praise for a job well-done. Again, we value and appreciate your patronage of Four Seasons Hotels and Resorts. We look forward to the opportunity of welcoming you back in the not too distant future. Sincerely, Kris Kaminsky General Manager

    Responded November 09, 2018
    Four Seasons Hotel Macao
    10.0
    Exceptional
    Alan from United States
    Couple
    Superior Room with King Bed
    Stayed 3 nights in January 2019

    Superior customer service, clean facilities, excellent restaurants and great location. ”

    The best customer service that I have experienced in Macau and Hong Kong. Seamless checkin procedure, classy ambience and friendly staff. A must stay in Macau!

    Reviewed January 27, 2019

    Dear Alan, Thank you very much for your comments regarding your recent visit and it was a pleasure having you staying with us. We are delighted to learn you enjoyed your stay with us and our staff were able to engage you and provide you with a memorable experience. It will be our pleasure to share your praises with the entire team of staff to enjoy. After all, there is no better motivation than your words of praise for a job well-done. Again, we value and appreciate your patronage of Four Seasons Hotels and Resorts. We look forward to the opportunity of welcoming you back in the not too distant future. Sincerely, Kris Kaminsky General Manager

    Responded January 29, 2019
    Four Seasons Hotel Macao
    10.0
    Exceptional
    Min
    Family with teens
    Superior Room with King Bed
    Stayed 1 night in January 2019

    Good service”

    we took a child 。The hotel gave us a extra bed .Free of charge .And my boy got toy and snacks.it’s clean and quiet.

    Reviewed January 25, 2019

    Dear Min, Thank you very much for your comments regarding your recent visit and it was a pleasure having you staying with us. We are delighted to learn you and your family enjoyed your stay with us and our staff were able to engage you and provide you with a memorable experience. It will be our pleasure to share your praises with the entire team of staff to enjoy. After all, there is no better motivation than your words of praise for a job well-done. Again, we value and appreciate your patronage of Four Seasons Hotels and Resorts. We look forward to the opportunity of welcoming you back in the not too distant future. Sincerely, Kris Kaminsky General Manager

    Responded January 29, 2019
    Four Seasons Hotel Macao
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    Four Seasons Hotel Macao
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    • Excellent location
    • Venetian Macao Casino