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Four Seasons Hotel Tokyo at Marunouchi
Four Seasons Hotel Tokyo at Marunouchi
Four Seasons Hotel Tokyo at Marunouchi
Four Seasons Hotel Tokyo at Marunouchi
Four Seasons Hotel Tokyo at Marunouchi
Four Seasons Hotel Tokyo at Marunouchi
Four Seasons Hotel Tokyo at Marunouchi

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8.9

Excellent

250 reviews

250 reviews

View1

FS always has the best staff and best service.

MARIA
- Mar 25, 2021
See map

9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Pacific Century Place Marunouchi

10 m

Remains of Chiba Sadakichi School

100 m

Kaijibashi Trace

110 m

Yaesu Book Center

110 m

Hato bus Tokyo office

160 m

Popular landmarks
Ginza

730 m

Tokyo Tower

2.9 km

Ueno Park

4.2 km

Asakusa

4.7 km

Sensoji Temple

4.9 km

Closest landmarks
Tokyo Square Garden

260 m

Marunouchi

270 m

Gift Garden

270 m

Kyobashi Edogrand

270 m

JP Tower Museum Intermediatheque

280 m

Four Seasons Hotel Tokyo at Marunouchi

Pacific Century Place Marunouchi, 1-11-1, Marunouchi, Chiyoda-ku, Ginza, Tokyo, Japan, 100-6277 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Ginza, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sensoji Temple. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

Located in heart of Tokyo

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information."

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Fitness center

Spa

Pets allowed

Free Wi-Fi in all rooms!

Your dates are popular among travelersPopular destination! Properties in Tokyo are being booked every minute!
Value for money7.9
Distance to city center0.0km
Location rating9.2
Nearest airportHaneda Airport (HND)
Distance to airport14.3 km

Rooms available at Four Seasons Hotel Tokyo at Marunouchi

Exceptional
Room comfort & quality

9.1

Deluxe City View Room with King Bed
...
  • Room size: 44 m²/474 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room with King Bed
...
  • Room size: 44 m²/474 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Premier Room with Two Queen beds
...
  • Room size: 65 m²/700 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
Premier Room with King Bed
...
  • Room size: 52 m²/560 ft²
  • Courtyard view
  • 1 king bed
Enter dates to see prices
Deluxe One Bedroom Suite King Bed
...
  • Room size: 102 m²/1098 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Premier Room with King Bed
...
  • Room size: 65 m²/700 ft²
  • City view
  • 1 king bed
Enter dates to see prices
One Bedroom Suite with one King bed
...
  • Room size: 88 m²/947 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Four Seasons Executive Suite with King Bed
...
  • Room size: 72 m²/775 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Premier Room with Two Queen beds
...
  • Room size: 52 m²/560 ft²
  • Courtyard view
  • 2 queen beds
Enter dates to see prices
Deluxe Double Room (City View)
...
  • Room size: 44 m²/474 ft²
  • Night view
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Four Seasons Hotel Tokyo at Marunouchi?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Four Seasons Hotel Tokyo at Marunouchi?

Four Seasons Hotel Tokyo at Marunouchi is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 7560 JPY. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Four Seasons Hotel Tokyo at Marunouchi has a car park right on site for maximum convenience. Parking is available for a fee of 5500 JPY per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Tokyo with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Four Seasons Hotel Tokyo at Marunouchi?

Adults can enjoy breakfast offered with an additional charge of 6325 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Four Seasons Hotel Tokyo at Marunouchi?

Four Seasons Hotel Tokyo at Marunouchi features an on-site restaurant for your dining convenience.

What is the smoking policy at Four Seasons Hotel Tokyo at Marunouchi?

Four Seasons Hotel Tokyo at Marunouchi does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Four Seasons Hotel Tokyo at Marunouchi?

The closest train, metro, or bus station to Four Seasons Hotel Tokyo at Marunouchi is Kyobashi Subway Station, 310 m away.

What restaurants are nearby Four Seasons Hotel Tokyo at Marunouchi?

Restaurants including Tairesutoranton, Nishakugosun Marunochi Pcp Bldg and Old Man's UN are popular in Four Seasons Hotel Tokyo at Marunouchi’s neighborhood which is known as Ginza.

What popular shopping places are close to Four Seasons Hotel Tokyo at Marunouchi?

Shopping options in Four Seasons Hotel Tokyo at Marunouchi’s Ginza neighborhood include Pacific Century Place Marunouchi, Oedo Antique Market and Tokyo Square Garden.

What are popular attractions near Four Seasons Hotel Tokyo at Marunouchi?

Guests at Four Seasons Hotel Tokyo at Marunouchi can easily visit Ginza, Hama Rikyu Gardens and Tsukiji Jogai Market located in the Ginza area.

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Explore the neighborhood

What people love about Four Seasons Hotel Tokyo at Marunouchi

  • 10

    Exceptional
    Staff 

    "FS always has the best staff and best service."

    MARIA

    |

    March 25, 2021

  • 10

    Exceptional
    Location

    "Great location, food and property."

    MARIA

    |

    March 25, 2021

  • 10

    Exceptional

    ":) Will definitely be back soon!"

    Chari

    |

    March 10, 2019

Overall rating:

8.9

Excellent
250 reviews
Cleanliness
9.3
Facilities
8.6
Location
9.2
Read all reviews >
More about Four Seasons Hotel Tokyo at Marunouchi

More about Four Seasons Hotel Tokyo at Marunouchi

Four Seasons Hotel Tokyo at Marunouchi

Four Seasons Hotel Tokyo at Marunouchi is the perfect choice for travelers who want to take in the sights and sounds of Tokyo. Experience an urban escape in Tokyo with a stay at Four Seasons Hotel Tokyo at Marunouchi, with its exceptional location right in the city center.
At Four Seasons Hotel Tokyo at Marunouchi, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi services provided by Four Seasons Hotel Tokyo at Marunouchi makes it easy to plan your day trips, sightseeing, and more around Tokyo.
Guests can enjoy convenient available parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Get cozy and warm in the lobby with the hotel's charming on-site fireplace.
Packing light is possible at Four Seasons Hotel Tokyo at Marunouchi thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
All rooms at Four Seasons Hotel Tokyo at Marunouchi are designed for comfort. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Some rooms at Four Seasons Hotel Tokyo at Marunouchi even come with extra design features such as a separate living room. In-room entertainment amenities are available in some rooms and include daily newspaper, television, in-room video streaming and cable TV.
In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water, instant coffee and mini bar at your disposal. Four Seasons Hotel Tokyo at Marunouchi also provides a hair dryer, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Apart from amenities and services, Four Seasons Hotel Tokyo at Marunouchi goes the extra mile to make sure all guests make the most of their time. End your days in total relaxation with a visit to the massage, hot tub, steam room and spa. Check out the hotel's fitness facility to stay fit and firm on vacation. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


Around the property

Four Seasons Hotel Tokyo at Marunouchi is the perfect spot to explore Tokyo's fascinating cultural sights and attractions. Experience local culture through architecture at Tokyo Tower located 2.9 km away.

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Amenities and facilities
Excellent
Facilities

8.6

Most talked about facilities

Breakfast

2 mentions

Food & Dining

1 mention

Internet

1 mention

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • French
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Game room
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Steamroom
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Happy hour
  • Restaurants
  • Room service [24-hour]
  • Vending machine

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Air conditioning in public area
  • Chapel
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Shrine
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Kids meal

Access

  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [on-site]
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Bathrobes
  • Bathtub
  • Daily newspaper
  • Free bottled water
  • Hair dryer
  • Non-smoking
  • Refrigerator
  • Shower
  • Towels
Location
Pacific Century Place Marunouchi, 1-11-1, Marunouchi, Chiyoda-ku, Ginza, Tokyo, Japan, 100-6277
Exceptional
Location

9.2

Airports

  • Haneda Airport (HND)
    14.3 km 24 min drive
  • Narita International Airport (NRT)
    57.5 km 54 min drive

Public transportation

  • Kyobashi Subway Station
    320 m
  • Tokyo Train Station
    360 m

Hospital or clinic

  • Drug Eleven
    340 m

Shopping

  • Pet Paradise, Harajuku Takeshita Street
    5.9 km

Convenience store

  • Lawson
    300 m 7 min drive

Cash withdrawal

  • ATM
    240 m 3 min walk
What's nearby

Popular landmarks

  • Ginza
    730 m
  • Tokyo Tower
    2.9 km
  • Ueno Park
    4.2 km
  • Asakusa
    4.7 km
  • Sensoji Temple
    4.9 km
  • Shinjuku Gyoen National Garden
    5.2 km
  • Tokyo Skytree
    5.3 km
  • Meiji Jingu
    6.1 km
  • Shibuya Crossing
    6.3 km
  • Tokyo Metropolitan Government Building observation room
    6.9 km

Nearby landmarks

  • Pacific Century Place Marunouchi
    10 m
  • Remains of Chiba Sadakichi School
    100 m
  • Kaijibashi Trace
    110 m
  • Yaesu Book Center
    110 m
  • Hato bus Tokyo office
    160 m
  • Keiyo Street
    220 m
  • Oedo Antique Market
    220 m
  • Hokkaido Foodist
    250 m
  • Fushimi Inari Shrine
    250 m
  • Mitsuo Aida Museum
    250 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-18 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 19 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • According to local tax regulation, guests should pay accommodation tax surcharge directly to the property upon check-in (per person per night):
    Tax JPY 200 - for room rate of JPY 15,000 and over per night.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee7560 JPY
  • Distance from city center0.0km
  • Travel time to airport (minutes)40

Extras

  • Breakfast charge (unless included in room price)6325 JPY
  • Daily Internet/Wi-Fi fee0 JPY

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors7
  • Number of restaurants1
  • Number of rooms 57
  • Room voltage100
  • Year property opened2002
  • Most recent renovation2013

Parking

  • Daily parking fee5500 JPY
Property announcements

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

MOTIF RESTAURANT & BAR at 7F will be closed on January 12, 2021.
New restaurant is scheduled to open in June 2021.

Planned Power Outage at the property
There will be a planned power outage and electrical systems inspection at the property in the early-morning hours(starting from 0:00 AM) of November 14, 2022.
For details, please contact the property directly.

Reviews of Four Seasons Hotel Tokyo at Marunouchi from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.3
Facilities8.6
Location9.2
Room comfort and quality9.1
Service9.3
Value for money7.9
High score for Tokyo
Rating
9+ Exceptional (38)
8-9 Excellent (19)
7-8 Very Good (8)
6-7 Good (4)
<6 Below Expectation (3)
Time of the year
Mar - May (13)
Jun - Aug (27)
Sep - Nov (12)
Dec - Feb (20)
All guests (125)
All room types
All languages

Show reviews that mention 

Showing 72 verified guest comments
1234
10.0
Exceptional
Prateek from Singapore
Family with young children
Deluxe Premier Room with Two Queen beds
Stayed 4 nights in June 2014

A perfect hotel for family with kids,super service”

Amazing staff, great service with a smile. Very good for kids, with toys at check in, bathrobes, and welcome candy box. Great location, next to Tokyo station. Highly recommended.

Probably the best hotel I have stayed in. Everything was just perfect. The staff were very friendly and helpful. The hotel location was great, just next to Tokyo station. The room amneties were top notch and had a great view of Ginza My kids loved the hotel. At check in, they were given toys, winning then over immediately. Once in the room, there was a candy bowl with a great collection of munchies. The hotel brought a birthday cake for my daughter (it was her bday during the stay), and that was a very warm gesture. Much appreciated. Will definitely recommend this hotel, esp if you have young kids. This is the place to stay in Tokyo, no doubt.

Reviewed June 17, 2014

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9.3
Exceptional
David from New Zealand
Couple
Stayed 1 night in February 2008

Tokyo stay”

Great Location, great gym /spa , great rooms
Not much weaknesses .Price of coffee in the lobby 16AUD ,big cup nice coffee not great coffee, except great environment so probably balance out, still could improve on coffee

Check in was efficient ,the environment was great , great rooms ,great gym/ spa , great location , conveniently located near the train station and shopping ,we loved just about eveything about this hotel it has the highest quality and most modern of the four seasons i have had the pleasure of experiencing although this is what i would expect in tokyo.

Reviewed April 22, 2009

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9.0
Exceptional
Tuan from Vietnam
Group
Deluxe City View Room with King Bed
Stayed 1 night in April 2014

Great city, nice hotel, easy access to airport”

Luxury, staffs, location

It was the last day that I stay at Japan, so I choose the closest hotel that can access to NEX (an express train to airport). The room are top of the range of luxury, very nice design. Staffs are friendly and good English skill. They are nice and come with us to their station (Tokyo station is HUGE, you will get lost easily). The only let down of this hotel is it price. Way too expensive I think. However, in the end, you paid for what it worth.

Reviewed April 22, 2014

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10.0
Exceptional
Chari from Philippines
Couple
Premier Room with Two Queen beds
Stayed 5 nights in June 2018

A hidden gem in Tokyo”

The meet and greet service was really a winner as it can get confusing navigating thru the busy Train station of Tokyo. I would like to commend Hiro for single handedly lugging our 4 luggages as well as our carry ons. We wanted to help him but he was very insistent that he could handle it. Kudos to your friendliness and good service! The rooms very clean and queen beds were super comfy. The lobby is not as grand compared to other luxury hotels but rest assure that this Hotel is worth the splurge with its prime location and friendly staffs. The Japanese breakfast service in room is fresh and remarkable. :) Will definitely be back soon!

Reviewed March 10, 2019

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10.0
Exceptional
Mohamed from United Arab Emirates
Couple
Deluxe City View Room with King Bed
Stayed 2 nights in September 2018

One of the best Hotels in the World”

Words can not describe how amazing and comforting our stay was in the Four Seasons Hotel. Simply stay there and you will never regret.

Reviewed September 22, 2018

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9.0
Exceptional
Marc from United States
Couple
Deluxe City View Room with King Bed
Stayed 7 nights in June 2015

Incredibly helpful staff. ”

Tokyo Station Location, Friendly and Helpful Staff, and the fantastic bathroom.

The size and quality of the rooms were the finishing touch to a lovely stay. The front desk staff and the concierge all when above and beyond for all our requests. They met us at the train station, made recommendations and reservations, arranged private tour, and even escorted us to the Shinkansen platform for our first bullet train outing. The staff truly made are stay incredibly convenient and enjoyable. The location near the train station made exploring other parts of Tokyo very easy. The restaurant upstairs was a wonderful amenity on those rare occasions we were too tired to get up to find breakfast on our own or venture out again to find dinner after a long day of exploring. The food was good fusion of Japaneses and western cuisines.

Reviewed June 26, 2015

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10.0
Exceptional
Kristine from Philippines
Family with young children
Deluxe City View Room with King Bed
Stayed 9 nights in July 2014

Best Stay Ever!”

accessible, clean and comfortable

I always enjoy my stay at Four Seasons Hotel. I look forward to experience it again.

Reviewed July 31, 2014

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8.3
Excellent
Willie from Australia
Couple
Stayed 3 nights in September 2010

Luxury Hotel, very comfortable”

Location, comfort, knowledgable and friendly staff
Expensive, but the price you pay for luxury hotels.

Staff was very helpful with making bookings for dinner or directing us on how to get to places. The rooms were very comfortable, the bathroom was large and luxurious. Location was great for shopping, although it was still approx 200m before you hit Ginza. However, you're pretty close to Tokyo station, so for travelling via Shinkansen, it is pretty good.

Reviewed October 07, 2010

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9.2
Exceptional
Ka from Hong Kong SAR, China
Family with young children
Deluxe Premier Room with Two Queen beds
Stayed 3 nights in November 2018

Excellent Hotel”

A small Four Seasons in size however a very outstanding service and the food quality at the breakfast is high! Love it

Reviewed November 18, 2018

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9.0
Exceptional
Daphnie from Hong Kong SAR, China
Couple
Deluxe City View Room with King Bed
Stayed 4 nights in June 2014

Wonderfully accommodating & comfortable stay”

Bed, Staff, Location

Absolutely fantastic! I have give top praises to the concierge staff - even before my husband and I arrived into Tokyo, they were attentive, very helpful and assisted us in restaurant & activity bookings and was able to help us with any requests and questions we had. Very responsive and gave superb service. The room is fabulously comfortable in terms of lighting control, cleaniness and the bed was one of the most comfortable beds I have ever slept in...if only I could take it home with me! Everything you needed, they were able to provide. Highly recommended and will definitely be back again!

Reviewed June 19, 2014

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9.0
Exceptional
Edward from Taiwan
Business traveler
Deluxe City View Room with King Bed
Stayed 2 nights in April 2011

everything is fine”

the location is good

The location is good. Tokyo station is just one-minute walking distance. You can go anywhere around Tokyo (even the whole Japan)there. There are also lots of restaurants under the station building. However, it's not easy to find the hotel.

Reviewed April 20, 2011

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9.7
Exceptional
TSZE from Hong Kong SAR, China
Family with young children
Deluxe Premier Room with Two Queen beds
Stayed 1 night in August 2014

Opinion”

Near the marunouchi station , has a very bigger subway shopping centre, near the JR station

The hotel location is near the Marunouchi Station and JR station. I thanked them for the many kindnesses they showed me.

Reviewed August 08, 2014

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8.3
Excellent
Der from Singapore
Couple
Deluxe City View Room with King Bed
Stayed 3 nights in June 2010

Classy hotel, good service and large rooms”

Large rooms unlike other Tokyo hotels, good personalized service
location inside business district, low rise so no view.

stayed here 3 nights in June. Good service, they remember your name from the moment you check in till you leave. Rooms are pretty large for Tokyo standard with all amenities. Spa and hot bath available with a decent gym. best part is the jogging route which is around the Imperial palace. Hotel is next to Tokyo station so quite convenient to get around. Only downside is that it is incide business district...

Reviewed June 28, 2010

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10.0
Exceptional
Phik from Vietnam
Couple
Deluxe City View Room with King Bed
Stayed 2 nights in February 2020

The best! ”

Super nice staff, their English is better than other hotels I stayed, Super helpful, many bonus when they provide any service ,like I order 2 cocktails only but they gave me 3 snacks . I ask for direction to the subway, they have their staff carry 2 big luggages for us, lead the way to the train at the very early in the morning . This is the first time but I can't help but impressed !

Reviewed February 22, 2020

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9.2
Exceptional
PHARISAR from Thailand
Family with teens
Deluxe Premier Room with Two Queen beds
Stayed 2 nights in August 2018

Very Nice Hotel, Great Location”

Always stayed here when traveling to Tokyo and this is our fourth time here. Room is very spacious and luxury. Staff is very nice, professional and helpful.

Reviewed August 15, 2018

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10.0
Exceptional
Yohei from Japan
Solo traveler
Stayed 1 night in December 2011

Small but BIG Luxuary hotel”

fitness gym, cycling, spa, great restautant

I feel very comfortable at this hotel. Japanese "Onsen" in this hotel is very good (but not locate outside). I had a good time. Thank you very much!

Reviewed January 05, 2012

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9.0
Exceptional
marshall from Indonesia
Family with young children
Deluxe City View Room with King Bed
Stayed 4 nights in June 2015

great location”

location,design,room

staffs are very nice.. location is great at tokyo station

Reviewed July 01, 2015

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9.6
Exceptional
Carlos from United States
Couple
Deluxe City View Room with King Bed
Stayed 4 nights in November 2016

Fantastic hotel ”

Great staff, wonderful location close to Ginza and the Imperial Palace.

Reviewed November 18, 2016

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9.2
Exceptional
Beatrice from Singapore
Couple
Deluxe Double Room (City View)
Stayed 2 nights in March 2018

Excellent stay at the Four Seasons Tokyo”

Rooms are clean, spacious and well stocked with amenities. Staff were professional and very pleasant . I had the privilege of having one of the staff, Daiki, show me to the train station as I was taking the Narita Express. Daiki was very friendly and has excellent knowledge about the NEX departure information. During our course of interaction, I brought up several concerns and he did his very best to help me with each and every one of them. As I do not speak the Japanese language, Daiki went the extra mile to write a note should the situation arise where I needed to explain myself. This truly went beyond my expectations and I am very impressed by his effort and attentiveness.

Reviewed March 14, 2018

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7.6
Very good
Kessia from Brazil
Couple
Deluxe City View Room with King Bed
Stayed 4 nights in October 2016

Tokyo treasure”

Tokyo is a wonderful city. I've been visiting for the 6th time and I can't stop admire the culture, the kindness, the tasteful food and the technology!!

Reviewed October 08, 2016

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1234
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