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Excellent 8.8
Based on 59 reviews

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About Four Seasons Hotel Tokyo at Marunouchi

Description

Directly accessible from Tokyo Station, Four Seasons Hotel Tokyo at Marunouchi offers a quiet luxurious haven in a busy city with spacious comfortable rooms, a spa with hot spring baths, and a 24-hour fitness studio. Wi-Fi is available throughout the property. The property is only a five-minute walk to the Imperial Palace and a 10-minute walk to the downtown area of Ginza. It is 20 minutes by train to Harajuku and the historical area of Asakusa. Rooms are spacious and elegantly decorated, featuring extra long beds and city views. They are fitted with a 3D Blu-ray flat screen TV, an accompanying surround sound system, and Bluetooth. Guests can relax in a steam sauna and hot spring bath at the spa, and children can enjoy free video games available right in the room. The hotel offers a 24-hour concierge service and free bicycles. Complimentary greeting/sending services to/from the Limousine Bus Stop or Tokyo Station are available for guests arriving/departing via Shinkansen, Narita Express, or a limousine bus.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Bicycle rental
  • Car park
  • Taxi service
  • Valet parking

Things to do, ways to relax

  • Fitness center
  • Massage(s)
  • Sauna
  • Spa
  • Steamroom
  • Ticket service
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Chapel
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Fireplace
  • Gift/souvenir shop
  • Laundry service
  • Luggage storage
  • Newspapers
  • Postal service
  • Safety deposit boxes
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service

Access

  • Check-in/check-out [express]
  • Check-in/check-out [private]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Wheelchair accessible

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • French
  • Hindi
  • Japanese
  • Korean
  • Spanish
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Policies

Please note that accommodation tax is JPY200 per person per night and needs to be paid at the hotel directly.

The hotel offers High-speed internet access for one registered device at no additional cost.
Extra fee will be applied for additional devices.
Premium connection which allows up to 4 registered devices is available for 1,030JPY/24hr.

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-18 year(s) Stay for free if using existing bedding.
  • Guests over 18 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 7560 JPY
Breakfast Charge (when not included in room rate): 5092 JPY
Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.0km
Distance to Airport: 20km
Internet Usage Fee: 0 JPY
Non-Smoking Rooms / Floors: yes
Number of Bars: 1
Number of Floors: 7
Number of Restaurants: 1
Number of Rooms : 57
Parking Fee (per day): 5150 JPY
Room Voltage: 100
Time to Airport (Minutes): 40
Year Hotel Built: 2002
Year Hotel Last Renovated: 2013
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Recent customer comments

Filter by traveler type
Excellent



based on 59 reviews
  • Cleanliness 9.0
  • Facilities 8.0
  • Location 9.3
  • Room Comfort/Standard 9.1
  • Service 9.3
  • Value for money 8.1
  • Food/Dining 8.0
Sort by
Ellen from Indonesia
Families with young children
Luxury Queen Room with Two Queen Beds
Stayed 5 nights in March 2016
Excelent stay
Will definitely stay here again!
Reviewed March 30, 2016
hyuck from South Korea
Couples
Stayed 3 nights in September 2015
Thewe was no view to look around.
Simple and quite.
JUst, ok.
Reviewed September 29, 2015
Majid from Sweden
Families with older children
Stayed 4 nights in July 2015
Superb hotel
Location . Staff. Comfort
Very nice hotel , centrally located and close to everything . Although central but it is quiet. Very nice and helpful staff . I highly revommend this hotel
Reviewed July 29, 2015
marshall from Indonesia
Families with young children
Stayed 4 nights in June 2015
great location
location,design,room
staffs are very nice.. location is great at tokyo station
Reviewed July 01, 2015
Marc from United States
Couples
Stayed 7 nights in June 2015
Incredibly helpful staff.
Tokyo Station Location, Friendly and Helpful Staff, and the fantastic bathroom.
The size and quality of the rooms were the finishing touch to a lovely stay. The front desk staff and the concierge all when above and beyond for all our requests. They met us at the train station, made recommendations and reservations, arranged private tour, and even escorted us to the Shinkansen platform for our first bullet train outing. The staff truly made are stay incredibly convenient and enjoyable. The location near the train station made exploring other parts of Tokyo very easy. The restaurant upstairs was a wonderful amenity on those rare occasions we were too tired to get up to find breakfast on our own or venture out again to find dinner after a long day of exploring. The food was good fusion of Japaneses and western cuisines.
Reviewed June 26, 2015
Michael from United Kingdom
Families with older children
Stayed one night in March 2015
Given
Staff & room
Good
Reviewed March 24, 2015
Michael from United Kingdom
Families with older children
Stayed 2 nights in March 2015
1 st time at this 4 seasons
Staff , comfortable beds, convenience for station & Ginza
Excellent , only disappoint being that although breakfast quality good, room lacked view/ atmosphere .
Reviewed March 19, 2015
Qingying from China
Couples
Stayed 2 nights in January 2015
comfortable stay
very nice staff, clean room, modern
Reviewed February 08, 2015
Qingying from China
Couples
Stayed one night in February 2015
very comfortable stay
helpful staff, big room, clean room
Reviewed February 08, 2015
Qingying from China
Couples
Stayed one night in February 2015
very comfortable stay
helpful staff, big room, modern
Reviewed February 08, 2015

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