FOX Hotel Pekanbaru
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 FOX Hotel Pekanbaru
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8.6
Excellent
/10
(467 reviews)See what guests said
Housekeeping12
Breakfast7
Shops5
See map
8.8
Excellent
Location rating score
Excellent location
Parking
FREE
  • Mall Ciputra Seraya130 m
  • Sadira Plaza660 m
  • Pasar Bawah Traditional Market1.61 km
  • An Nur Great Mosque2.55 km
  • Suman HS Library2.86 km
  • Monumen Perjuangan Rakyat Riau3.18 km
  • Masjid Ar-Rahman3.38 km
  • SKA Mall4.06 km
  • Taman Wisata Alam Mayang Pekanbaru9.1 km
  • Boombara Waterpark14.44 km
  • 4-star Hotel
    Free Wi-Fi

    FOX Hotel Pekanbaru

    Jalan Riau 147, Pekanbaru City Center, Pekanbaru, Indonesia, 28154 - See map
    "Located just near the fort in city(near to Ciputra Mall) ,the hotel is clean and provides u great hospitalityThe staffs were very helpful"
    JOE C. - October 3, 2018
    Exceptional reputation
    Recommended by 97% of guests
    Excellent cleanliness
    8.8 rating for cleanliness
    Excellent service
    8.6 rating for service
    Excellent facilities on premise
    8.2 facilities on premise
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Room service [24-hour]

    Your dates are popular among travelersUsers are booking a place in Pekanbaru every 20 minutes on Agoda.com
    Value for money8.7
    Distance to city center5 KM
    Location rating8.8
    Nearest airportSultan Syarif Kasim II International Airport (PKU)
    Distance to airport8.1 km

    Rooms available at FOX Hotel Pekanbaru

    Deluxe Double or Twin Room
    Deluxe Double or Twin Room
    ...
    • Room size: 28 m²/301 ft²
    • Shower
    • 2 single beds or 1 queen be...
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    Deluxe
    Deluxe
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 1 double bed or 1 single be...
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    Executive
    Executive
    ...
    • Room size: 36 m²/388 ft²
    • City view
    • 1 double bed
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    Suite Rooms
    Suite Rooms
    ...
    • Room size: 60 m²/646 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Special Offer - Fox Drop In Package at Deluxe Room
    Special Offer - Fox Drop In Package at Deluxe Room
    ...
    • Room size: 28 m²/301 ft²
    • Shower
    • 2 single beds
    Enter dates to see prices
    DELUXE (EARLY BIRD 7 DAYS)
    DELUXE (EARLY BIRD 7 DAYS)
    ...
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      Single room - De Luxe
      Single room - De Luxe
      ...
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        Single Deluxe Executive
        Single Deluxe Executive
        ...
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          Double Room
          Double Room
          ...
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            Room Superior Superior
            Room Superior Superior
            ...
              Enter dates to see prices

              What people love about FOX Hotel Pekanbaru

              • 7.6
                Very good
                Location

                "Location is good and design simply milimalize."

                Fauzi

                |

                July 8, 2018

              • 6.0
                Review score
                Location

                "Hotel nice , just locate in empty mall"

                Ng

                |

                June 1, 2018

              • 9.6
                Exceptional

                "The rooftop pool of hotel was great."

                JOE C.

                |

                October 3, 2018

              Property ranking|Compared to 242 Pekanbaru properties
              See all rankings
              Service score
              8.6/10
              Room size
              41 sqm.
              Value for money score
              8.7/10
              Location score
              8.8/10
              Better than
              99
              %
              of Pekanbaru properties
              Bigger than
              99
              %
              of Pekanbaru properties
              Better than
              98
              %
              of Pekanbaru properties
              Better than
              98
              %
              of Pekanbaru properties
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              Overall rating:

              8.6

              Excellent
              467 reviews
              Cleanliness
              8.8
              Facilities
              8.2
              Location
              8.8
              Read all reviews >
              What travelers say they love:
              Recently renovated, clean hotel with Big rooms.
              Tuck F. from Singapore
              Family with older children
              More about FOX Hotel Pekanbaru

              More about FOX Hotel Pekanbaru

              If what you're looking for is a conveniently located property in Pekanbaru, look no further than FOX HARRIS Pekanbaru (ex. Tangram Hotel Pekanbaru). From here, guests can make the most of all that the lively city has to offer. With its convenient location, the property offers easy access to the city's must-see destinations.

              Take advantage of a wealth of unrivaled services and amenities at this Pekanbaru property. The property provides free Wi-Fi in all rooms, 24-hour room service, 24-hour security, daily housekeeping, wheelchair accessible to ensure the greatest comfort.

              All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The property's host of recreational offerings ensures you have plenty to do during your stay. FOX HARRIS Pekanbaru (ex. Tangram Hotel Pekanbaru) is your one-stop destination for quality accommodation in Pekanbaru.

              Show less

              Most talked about facilities

              Breakfast
              10 mentions
              Housekeeping
              9 mentions
              Swimming Pool
              3 mentions
              Food & Dining
              2 mentions

              What they offer

              10.0
              Exceptional
              Breakfast

              "Nice buffet breakfast with many sections."

              Alan

              |

              August 18, 2018

              View all reviews
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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Show less

              Food and dining

              Breakfast options

              American
              Asian
              Continental
              Halal

              Restaurants on site

              WTF
              Cuisine:Asian, Chinese, Indonesian
              Menu:Buffet, A-la-carte

              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Show less

              Property's guest policies

              Show less

              Some helpful facts

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              Reviews of FOX Hotel Pekanbaru from real guests

              Provided by verified guests of Agoda
              Agoda Reviews (467)Booking.com Reviews (171)
              8.6
              /
              10
              Cleanliness8.8
              Facilities8.2
              Location8.8
              Service8.6
              Value for money8.7
              High score for Pekanbaru
              Rating
              9+ Exceptional (58)
              8-9 Excellent (21)
              7-8 Very Good (38)
              6-7 Good (10)
              <6 Below Expectation (10)
              Time of the year
              Mar - May (41)
              Jun - Aug (32)
              Sep - Nov (29)
              Dec - Feb (35)
              Don't miss out!Users are booking a place in Pekanbaru every 20 minutes on Agoda.com
              All guests (467)
              All room types
              All languages

              Show reviews that mention 

              Showing 137 verified guest comments
              12345
              8.0
              Excellent
              Lukman from Malaysia
              Family with young children
              Executive
              Stayed 2 nights in November 2018

              Good Family pax”

              don't be amazed by the photo, breakfast buffet not bad yet not many options. room was excellent, mall just across the streets and local food in walking distances. be aware on peek hour cause you dont want to waste your time on traffic.

              Reviewed May 06, 2019

              Dear valued customer Lukman, Warmest regards from Fox Harris Hotel Pekanbaru, Many thanks for your recent stay and thank you for taking your valuable time to share your staying experience at Fox Harris Hotel Pekanbaru We highly appreciate for sharing your experience with us since your feed back are valuable for us. Once again thank you and looking forward to welcoming you back in FOX Harris Hotel Pekanbaru. Kindest regards, Hamdany General Manager FOX Harris Hotel Pekanbaru

              Responded May 16, 2019
              FOX Hotel Pekanbaru
              9.6
              Exceptional
              WAI from Singapore
              Business traveler
              Deluxe
              Stayed 1 night in March 2019

              Exceptional”

              Very warm, helpful and friendly staff, especially Ms. Nadya, Ms. Rita and Mr. Berkat However, the management needs a little attention on the maintenance to make it totally excellent (bathroom wash basin tap loosen)

              Reviewed March 29, 2019

              Dear valued customer WAI, Warmest greeting from FOX Harris Hotel Pekanbaru, Thank you for your recent stay at Fox HARRIS Hotel Pekanbaru and we highly appreciate for taking your valuable time to share your staying experience at FOX Harris Hotel Pekanbaru, We are delighted to know that our hotel suits your need in term of our services and our staff friendliness. Once again thank you and we are looking forward to welcoming you again at FOX Harris Hotel Pekanbaru. Kindest regards, FOX Harris Hotel Pekanbaru

              Responded April 05, 2019
              FOX Hotel Pekanbaru
              10.0
              Exceptional
              teh from Malaysia
              Family with young children
              Deluxe
              Stayed 3 nights in March 2019

              Clean and FOXY hotel”

              Hotel is clean with comfortable bed. Love the designs of the fox. Located opposite ciputra mall. Sadira plaza in front of ot is under renovation so need to walk under the sun to go opposite (ciputra mall). However i would still recommend this hotel. (Just wait ubtil renovation done,it wiuld be even better! By the way we were not distracted eith the renovation going on)

              Reviewed March 20, 2019

              Dear valued customer teh, Warms regards from FOX Harris Hotel Pekanbaru, Many thanks for taking valuable time to share your staying experience at FOX Harris Hotel Pekanbaru, we are delighted to know that your positive comments about our hotel. It is our great pleasure to know that you have had a pleasant experience during your stay. Once again thank you and looking forward to welcoming you again in your next visit. Kind Regards, Hamdany General Manager FOX Harris Hotel Pekanbaru

              Responded April 05, 2019
              FOX Hotel Pekanbaru
              10.0
              Exceptional
              Alison from France
              Solo traveler
              Deluxe
              Stayed 2 nights in March 2019

              Music in the corridor from 6:30 in the morning to 21:00”

              I really like the hotel, the rooms and the good service. But the loud music in the corridor from 6:30 in the morning is the reason I will not come back. No quiet time to sleep in the morning or to have a nap later in a day. Not sure why there is music in the corridor. Valerie

              Reviewed March 02, 2019

              Dear valued customer Alison, Warm regards from Fox Harris Hotel Pekanbaru, Thank you for taking your valuable time to share your staying at Fox Harris Hotel Pekanbaru We are truly sorry on the inconvenience you've experienced during your stay in FOX Harris Hotel Pekanbaru We have shared this matter with our related team for the improvement in the future. Once again thank you and looking forward to welcoming you back in FOX Harris Hotel Pekanbaru. Kindest Regards, FOX Harris Hotel Pekanbaru

              Responded March 05, 2019
              FOX Hotel Pekanbaru
              10.0
              Exceptional
              Pian from Singapore
              Group
              Deluxe
              Stayed 1 night in April 2019

              Excellent ambassadors of Fox Harris”

              Rita, Roni and some front line staff at the hotel reception are your ambassadors. Their exemplary service level even tops some of the 5-star international hotel chains. You should be proud to have these assets at your disposal. They have been patient to explain the special cuisine of Pekanbaru and recommend nice places of interest.

              Reviewed April 29, 2019

              Dear valued customer Pian, Warmest greeting from FOX Harris Hotel Pekanbaru, Thank you for your recent stay at Fox HARRIS Hotel Pekanbaru and we highly appreciate for taking your valuable time to share your staying experience at FOX Harris Hotel Pekanbaru. We are so delighted to hear that our hotel suits your need in term of our services and good in overall. Once again thank you and we are looking forward to welcoming you again at FOX Harris Hotel Pekanbaru. Kindest regards, Hamdany General Manager FOX Harris Hotel Pekanbaru

              Responded April 30, 2019
              FOX Hotel Pekanbaru
              8.0
              Excellent
              Junainah from Singapore
              Family with teens
              Deluxe
              Stayed 3 nights in December 2018

              Comfortable room, near shopping mall ”

              The room is clean & comfortable, quite spacious. Toiletries like toothbrush are provided. Wifi connection is good. Sadira Plaza shopping mall below the hotel is closed except for the JCO donut cafe. Ciputra Shopping Mall is just across the road, about 5 min walk from the hotel. There are fast food restaurants like KFC, Pizza Hut, A&W & other local food restaurants & also a hypermart in the mall. There are also a few local food restaurants & stalls along the stretch of road.

              Reviewed December 29, 2018

              Dear valued customer Junainah, Warmest regards from Fox Harris Hotel Pekanbaru, Many thanks for your recent stay and thank you for taking your valuable time to share your staying experience at Fox Harris Hotel Pekanbaru We highly appreciate for sharing your experience with us since your feed back are valuable for us. Once again thank you and looking forward to welcoming you back in FOX Harris Hotel Pekanbaru. Kindest regards, Hamdany General Manager

              Responded January 02, 2019
              FOX Hotel Pekanbaru
              9.6
              Exceptional
              JOE from Malaysia
              Solo traveler
              Deluxe
              Stayed 2 nights in September 2018

              Worth to stay! ”

              Located just near the fort in city(near to Ciputra Mall) ,the hotel is clean and provides u great hospitalityThe staffs were very helpful.The hotel provides u almost every facilities from good rooms to amazing spa! The rooftop pool of hotel was great. Overall experience was awesome. I'll recommend this hotel to every couple and families. You wont regret,just be there. However, im disappointed with F&B staff didnt know how to explained why rooftop bar is not available at that night. Trying to satisfy my appetite at 2nd floor restaurant, i was not pleased by satffs. Im the only customer at the night & have to wait my food too long. For the next trip at Pekanbaru, I'll reconsider to dinner at this restaurant/bar.

              Reviewed October 03, 2018

              Dear Mr. Joe, Warmest Greetings from FOX Harris Hotel Pekanbaru Thank you for taking the time to review your stay with us at FOX Harris Hotel Pekanbaru. Please allow me to apologize for negative impression. We already reviewed all aspects you have mentioned with the Department concerned. We understand that we failed to meet your expectations this time however we look forward to welcoming you back to our Hotel in the near future to witness the improvement from your valuable feedback. Best Regards, FOX Harris Hotel Pekanbaru

              Responded October 09, 2018
              FOX Hotel Pekanbaru
              8.8
              Excellent
              Nurul from Malaysia
              Family with young children
              Deluxe
              Stayed 2 nights in March 2019

              Value for money with friendly staff”

              Booked 4 rooms and all 4 rooms were clean, tidy and the beds are comfortable. All of the staff were very friendly and helpful. One thing that can be better is the pool. The water was a bit murky and seems not so clean.

              Reviewed March 08, 2019

              Dear valued customer Nurul, Warmest greeting from FOX Harris Hotel Pekanbaru, Thank you for your recent stay at Fox HARRIS Hotel Pekanbaru and we highly appreciate for taking your valuable time to share your staying experience at FOX Harris Hotel Pekanbaru, We are delighted to know that our hotel suits your need in term of our services and our staff friendliness. We are truly sorry regarding pool water during your stay in FOX Harris Hotel Pekanbaru, we have shared this matter with our related team for the improvement in the future. Once again thank you and we are looking forward to welcoming you again at FOX Harris Hotel Pekanbaru. Kindest regards, FOX Harris Hotel Pekanbaru

              Responded March 20, 2019
              FOX Hotel Pekanbaru
              9.6
              Exceptional
              EKA from Indonesia
              Business traveler
              Deluxe
              Stayed 1 night in May 2019

              Great hotel , big room, great location”

              Big room and just in front of Ciputra mall. So it is not hard to find good for breakfast at all, I prefer to look for meal in the mall.

              Reviewed May 23, 2019

              Dear valued customer EKA, Warmest regards from Fox Harris Hotel Pekanbaru, Many thanks for your recent stay and thank you for taking your valuable time to share your staying experience at Fox Harris Hotel Pekanbaru We highly appreciate for sharing your experience with us since your feed back are valuable for us. Once again thank you and looking forward to welcoming you back in FOX Harris Hotel Pekanbaru. Kindest regards, Hamdany General Manager FOX Harris Hotel Pekanbaru

              Responded May 31, 2019
              FOX Hotel Pekanbaru
              9.6
              Exceptional
              EKA from Indonesia
              Business traveler
              Deluxe
              Stayed 1 night in May 2019

              Great hotel near Ciputra mall”

              Big room and just in front of Ciputra mall. So it is not hard to find good for breakfast at all, I prefer to look for meal in the mall.

              Reviewed May 23, 2019

              Dear valued customer EKA, Warmest Greeting from Fox Harris Hotel Pekanbaru, Thank you for your recent stay and thank you for taking your valuable time to share your staying experience at Fox Harris Hotel Pekanbaru We highly appreciate for sharing your experience with us since your feed back are valuable for us. Once again thank you and looking forward to welcoming you back in FOX Harris Hotel Pekanbaru. Kindest regards, Hamdany General Manager FOX Harris Hotel Pekanbaru

              Responded May 31, 2019
              FOX Hotel Pekanbaru
              8.0
              Excellent
              Tuck from Singapore
              Family with teens
              Deluxe
              Stayed 3 nights in December 2018

              Generally decent hotel, good value for money.”

              Recently renovated, clean hotel with Big rooms. Staff were polite. But hotel didn't provide hand towels nor provide spare toilet rolls so had to ask for another toilet roll every day. 2 out of 3 days, we were given oldish beach towels instead of white bath towels.

              Reviewed December 24, 2018

              Dear valued customer Tuck from Singapore, Warmest regards from Fox Harris Hotel Pekanbaru, Many thanks for your recent stay and thank you for taking your valuable time to share your staying experience at Fox Harris Hotel Pekanbaru We highly appreciate for sharing your experience with us since your feed back are valuable for us. Once again thank you and looking forward to welcoming you back in FOX Harris Hotel Pekanbaru. Kindest regards, Fox Harris Hotel Management

              Responded January 02, 2019
              FOX Hotel Pekanbaru
              6.4
              Good
              Vincentius from Indonesia
              Family with young children
              Deluxe
              Stayed 1 night in October 2018

              Very Bad Receptionist”

              i got room that already occupied by other ppl. and very slow respond from reception to solve it. already call front desk. then she ask to wait. but don't know wait until what time. finally got some hotel staff in that floor to help me. overall everything is ok.

              Reviewed October 16, 2018

              Dear valued customer Vincentius, Warm regards from Fox Harris Pekanbaru, Thank you for your recent stay at Fox Harris Pekanbaru during your visit in Pekanbaru. We thank you and highly appreciate for sharing your experience with us since your feed back are valuable for us. We are truly sorry on the inconvenience you've experienced during your stay due to mishap on the room arrangement from our team at Front desk. We have shared this matter with all our related team for the improvement and avoid similar matter in the future. Once again thank you and we are looking forward to welcoming you in the future. Best regards, Hamdany General Manager

              Responded October 18, 2018
              FOX Hotel Pekanbaru
              6.8
              Good
              hendy from Indonesia
              Business traveler
              Deluxe
              Stayed 2 nights in May 2019

              spacious room”

              Strategic location, spacious room and friendly staff.

              Reviewed May 08, 2019

              Dear valued customer hendy, Warmest Greeting from FOX Harris Hotel Pekanbaru, Thank you for your recent stay and thank you for taking your valuable time to share your staying experience at FOX Harris Hotel Pekanbaru. We highly appreciate for sharing your experience with us since your feed back are valuable for us. Once again thank you and looking forward to welcoming you back in FOX Harris Hotel Pekanbaru. Kindest regards, FOX Harris Hotel Pekanbaru

              Responded May 16, 2019
              FOX Hotel Pekanbaru
              9.6
              Exceptional
              Glenardo from Indonesia
              Business traveler
              Deluxe
              Stayed 1 night in March 2019

              Excellent Hotel”

              Hotel nice, location excellent

              Reviewed April 08, 2019

              Dear valued customer Glenardo, Warmest Greeting from Fox Harris Hotel Pekanbaru, Thank you for your recent stay and thank you for taking your valuable time to share your staying experience at Fox Harris Hotel Pekanbaru We highly appreciate for sharing your experience with us since your feed back are valuable for us. Once again thank you and looking forward to welcoming you back in FOX Harris Hotel Pekanbaru. Kindest regards, FOX Harris Hotel Pekanbaru

              Responded April 09, 2019
              FOX Hotel Pekanbaru
              9.6
              Exceptional
              Glenardo from Indonesia
              Business traveler
              Deluxe
              Stayed 1 night in March 2019

              Good hotel”

              Good location... Room is ok...will be back soon

              Reviewed April 08, 2019

              Dear valued customer Glenardo, Warmest regards from FOX Harris Hotel Pekanbaru, Many thanks for your valuable time to share your staying experience at FOX Harris Hotel Pekanbaru, We are delighted to know that our hotel suits your need. Once again thank you and looking forward to welcoming you again in FOX Harris Hotel Pekanbaru. Kindest regards, Hamdany General Manager FOX Harris Hotel Pekanbaru

              Responded April 09, 2019
              FOX Hotel Pekanbaru
              8.0
              Excellent
              Ong from Singapore
              Business traveler
              Deluxe
              Stayed 1 night in February 2019

              good”

              all good and hoped they will maintain the standard

              Reviewed April 04, 2019

              Dear valued customer Ong, Warm greeting from Fox Harris Hotel Pekanbaru, Many thanks for your recent visit at Fox Harris Pekanbaru. We are so pleased that you have had a pleasant experience during your stay at Fox Harris Hotel Pekanbaru. We do hope that you have had a great stay. Once again thank you and looking forward to welcoming you in the future. Kindest regards Hamdany General Manager FOX Harris Hotel Pekanbaru

              Responded April 05, 2019
              FOX Hotel Pekanbaru
              8.4
              Excellent
              WAI from Singapore
              Solo traveler
              Deluxe
              Stayed 3 nights in March 2019

              Hotel is clean and there is a infinity pool at the top of the hotel.”

              Near to citputra shopping mall where you can shop and eat.

              Reviewed March 27, 2019

              Dear WAI, Warm regards from Fox Harris Hotel Pekanbaru, Many thanks for your recent visit at Fox Harris Pekanbaru. We do hope that you have had a pleasant stay. We are looking forward to welcoming you in the future. Kindest regards, Hamdany General Manager FOX Harris Hotel Pekanbaru

              Responded April 05, 2019
              FOX Hotel Pekanbaru
              8.0
              Excellent
              Decelina from Indonesia
              Business traveler
              Deluxe Double or Twin Room
              Stayed 1 night in November 2018

              Modern ambience”

              Feel like a millenial generation

              Reviewed March 21, 2019

              Dear valued customer Decelina, Warms regards from FOX Harris Hotel Pekanbaru, Thank you for taking valuable time to share your staying experience at FOX Harris Hotel Pekanbaru, we are delighted to know that your positive comments about our hotel. Once again thank you and looking forward to welcoming you again in your next visit. Kind Regards, FOX Harris Hotel Pekanbaru

              Responded March 26, 2019
              FOX Hotel Pekanbaru
              8.0
              Excellent
              Decelina from Indonesia
              Business traveler
              Deluxe Double or Twin Room
              Stayed 2 nights in November 2018

              touch the taste”

              The hospitality makes me feel comfort and the food is tasty

              Reviewed March 21, 2019

              Dear valued customer Decelina, Warmest regards from Fox Harris Hotel Pekanbaru, Many thanks for your recent stay and thank you for taking your valuable time to share your staying experience at Fox Harris Hotel Pekanbaru We highly appreciate for sharing your experience with us since your feed back are valuable for us. Once again thank you and looking forward to welcoming you back in FOX Harris Hotel Pekanbaru. Kindest regards, FOX Harris Hotel Pekanbaru

              Responded March 26, 2019
              FOX Hotel Pekanbaru
              10.0
              Exceptional
              Prasudi from Australia
              Family with young children
              Deluxe
              Stayed 1 night in February 2019

              Accessible”

              Amenities around including major shopping centre.

              Reviewed March 17, 2019

              Dear valued customer Prasudi, Warmest Greeting from FOX Harris Hotel Pekanbaru, Thank you for your recent stay and thank you for taking your valuable time to share your staying experience at FOX Harris Hotel Pekanbaru. We highly appreciate for sharing your experience with us since your feed back are valuable for us. Once again thank you and looking forward to welcoming you back in FOX Harris Hotel Pekanbaru. Kindest regards, FOX Harris Hotel Pekanbaru

              Responded March 20, 2019
              FOX Hotel Pekanbaru
              12345
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              FOX Hotel Pekanbaru
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              • Excellent location
              • Mall Ciputra Seraya