Astagina Resort Villa and Spa

Dear Mr. Théo, Warmest greetings from Astagina Resort Villa and Spa. Thank you very much for sharing your detailed and thoughtful review. We are delighted to know that you enjoyed your stay with us and appreciated the professionalism of our team, especially Yedi and Suratni at reception. Your kind words will certainly be shared with them as encouragement. We are also pleased that you enjoyed our spa and pool facilities. At the same time, we truly value your feedback regarding the daytime music for rooms facing the pool. Your comment is well noted and will be taken into consideration as we continue to balance a lively resort atmosphere with our guests’ comfort and relaxation. Thank you once again for your recommendation and for choosing Astagina. We truly hope to have the pleasure of welcoming you back for another relaxing stay in the future. Warm regards, Management Team Astagina Resort Villa and Spa

Dear Eric, We're thrilled to hear that Astagina Resort Villa and Spa stood out as the most beautiful hotel during your 5 weeks vacation. It's fantastic that you enjoyed our extensive breakfast options and found our staff to be attentive, smiling, and always ready to help. We're delighted that you found your room superb, clean, and functional, creating a comfortable atmosphere for your stay. We can't wait to welcome you back for another delightful experience at Astagina Resort Villa and Spa. Warm regards, Management Team Astagina

Dear Christopher, We apologize for the inconvenience caused by the water temperature in the main swimming pool. This is influenced by the current cold season in Bali. We appreciate your comments regarding the availability of international channels on the TV and the quality of our Wi-Fi. Our TV service includes 59 channels, with a mix of local and international options. We regret if there was any miscommunication about this during your stay. For future visits, please feel free to reach out to our front desk for assistance with TV channels or any other concerns. We are committed to continually enhancing our facilities and services, and your feedback plays a crucial role in this process. Warm regards, Management Team

Dear Melanie, Warmest greetings from Astagina Resort Villa and Spa. Thank you for your incredible review. We are absolutely delighted to know that you had such a wonderful stay and that you enjoyed every aspect of your experience — from our spa, pool, and rooms to the breakfast and the warm hospitality of our team. Your kind words truly mean a lot to us and serve as great motivation for everyone at Astagina. We look forward to welcoming you back soon for another memorable and relaxing stay. Warm regards, Management Astagina Resort Villa and Spa

Dear Charline, Thank you for your lovely feedback about Astagina. We’re glad you enjoyed our location, breakfast, and overall value. Mei will be thrilled to be mentioned, and we will share your compliment about her. We hope to welcome you back to Astagina soon. Warm regards, Management Team

Dear Ms. Sofiane, We're thrilled to hear that you had a pleasant stay at Astagina and appreciated our beautiful exteriors. It's great to know that you enjoyed our swimming pool and found our location to be conveniently close to amenities, making your experience even more enjoyable. We take pride in providing excellent breakfast options to kick-start our guests' day, and we're delighted that our catering service met your expectations. Also, thank you for the special mention of our "golden chicken." We're glad you enjoyed it, and we'll be sure to share your appreciation with our culinary team. Thank you and we hope to welcome you back for another delightful stay in the future. Warm regards, Team Astagina Resort Villa and Spa

Dear Julia, Warmest greetings from Astagina Resort Villa and Spa. Thank you for choosing to stay with us and for sharing your feedback. We’re pleased to hear that you found our hotel comfortable and well located, and that you enjoyed your 2-bedroom suite overall. We sincerely regret that your experience was affected by the volume of the music around the pool area and the mildew smell in one of the rooms. Please accept our apologies for the inconvenience. Your comments have been shared with our team and appropriate steps will be taken to ensure better sound management and room maintenance moving forward. We truly appreciate your feedback, as it helps us improve our service and facilities. We hope to have the opportunity to welcome you back in the future for a more peaceful and enjoyable stay. Warm regards, Management Astagina Resort Villa and Spa

Dear Ms. Helene, Greeting from Astagina Resort Villa and Spa, Legian Thank you for a lovely feedback about good hotel and friendly host, and recommended Spa. We were happy to have you staying at Astagina. Thank you for reminding about the work early morning. We almost never do the work early morning if there is no emergency maintenance. We know that guest experience is our top priority. Thank you and we look forward to welcoming you back to stay again at Astagina in the near future. Best regards, Management Astagina

Dear Mr. Andre, Thank you for choosing Astagina Resort Villa and Spa for your recent stay and for sharing your kind words. We're delighted to hear that you found our location superb and experienced exceptional service during your stay. Your satisfaction is our utmost priority, and your feedback is truly appreciated. We look forward to welcoming you back for another outstanding experience in the future. Warm regards, Team Astagina Resort Villa and Spa

Dear Mr. Nils, Thank you for taking the time to leave a review of your recent stay at Astagina Resort Villa and Spa. We're thrilled to read that you found our location to be very good. Our resort takes pride in its convenient and accessible location, which allows our guests to explore the surrounding area easily. We're also delighted to hear that you felt our resort provided excellent value for money. We always strive to offer competitive rates without compromising on the quality of our services and amenities. Once again, thank you for your kind words. Should you plan to visit Bali again, we would be more than happy to welcome you back for another enjoyable experience. Warm regards, Team Astagina Resort Villa and Spa

Dear Mr. Marc, Warmest greeting from Astagina Resort Villa and Spa In regard to your personal comment about the shabby bathroom, we will do further check for future improvement if something need to be renovated. We appreciate much for providing us that precious comment for the sake of providing better services. Our commitment at Astagina is making our guests happy and exceed their expectation. Anyway thank you for the positive review about the pleasant and comfortable room, delicious and lunch and meal and extremely pleasant host. Thank you as well for recommending us at this platform. Thank you and we look forward to welcoming you back to stay again at Astagina in the future. Best regards, Astagina Management

Dear Mr. Osama, We are 4 stars hotel at Astagina Resort Villa and Spa and serve our guests as 5 stars. Regarding the stairs, we have lift can be used from the ground floor to up floor and from up floor to ground floor as well. We guess that nothing’s problem with the stairs. We do apologize with the absence of hot water in you room. Our hotel is open for 24 hours for helping any kind of guest issue. We trusted that our team solved the hot water immediately as long as the front office informed. Thank you and we hope we will have another time to serve you again in the future. Best regards, Management Astagina

Dear Bpk. Bian, Terima kasih atas waktunya telah menghabiskan malamnya di Astagina Resort Villa and Spa. Kami senang bisa melayani Bapak selama di Astagina. Harapan kami semoga pelayanan serta akomdasi yang tawarkan bisa memenuhi harapan Bapak. Besar harapan kami bisa melayani bapak kembali di Astagina dilain kesempatan. Sampai jumpa dilain waktu.. Best regards, Management Astagina

Dear Mrs. Ayu, Terima kasih sudah meluangkan waktu tinggal di Astagina selama berlibur di pulau Dewata, Bali. Harapan kami semoga apa yang ditawarkan Astagina bisa memenuhi semua harapan Ibu. Terima kasih dan sampai ketemu kembali. Best regards, Management Astagina

Dear Mr. Muhamad, We are pleased to hear that our service and accommodation could match your expectation during you stay at Astagina Resort Villa and Spa. We have noted the comments to be shared to our team to motivate them to maintain excellent service for future guests. Thank you and hopefully we will have your time to serve you again at Astagina in the near future. We will feel honored if we could serve you again at Astagina in the future. Thank you and we look forward to hearing your coming again at Astagina. Best regards, I Md Dwi Jaya Praditya

Dear Mrs. Marie-Michelle, We are pleased to learn that you enjoyed our service and accommodation served by our team at Astagina. It is a greatest pleasure to know what we offered can match your expectation. Our team here definitely works very hard to make our guest happy, even we always serve beyond our way just to create unforgettable guests experience. We will be pleased to serve you again when you book your villa at Astagina. Please feel free to contact us directly for having a special offer for repeated guest. Thank you and we look forward to welcoming back to stay with us in the near future. Best regards, Dwi Jaya Praditya

Dear Mrs. Jean, Thank you for your stay with for 11 nights at Astagina. It was nice talk to you during your holiday with us. Please accept our apology for the issues you got during your holiday at Astagina. We have noted your constructive feedback and they were followed up upon your stay at Astagina. Only the bathtub could not be followed up because it needed 2 days for changing into new one. As we have dealt that Astagina had prepared a new room on that time, however you preferred to stay in that room due to pool view reason. Regarding the room, we have been doing minor maintenance to our room defect to meet perfection in the future. We do it gradually and hopefully we can complete them in the end of December 2018. Thank you and hopefully we will see you again in the near future. We are looking forward to welcoming you back to stay with us. Best regards, Dwi Jaya Praditya

Dear Ms. Sylvie5.2, Thank you for your positive comment about our property. We are curious with the score given to us was quite low. If you have time, please email us to give the details what we need to improve in the future. Your assistance will be appreciated very much. Thank you and hopefully we will see you again one day at Astagina. Best regards, Dwi Jaya Praditya

Dear Mrs. Floriane, Thank you for your comment about our property. Regarding a window, we have a bigger balcony door to open to have fresh air instead of window. We are happy to hear you enjoyed with our quite location, comfortable bed and very good welcome cocktail. Thank you very much and hopefully we will see you again one day. Best regards, Dwi Jaya Praditya

Dear Mr. Robert, Warmest greeting and thank you for your comment about our property, Astagina Resort Villa and Spa. We are thrilled to learn the whole of your review towards Astagina. We are very happy for having such amazing property as well as amazing staff to work together. We have noted the mentioned points for your happiness about Astagina and we will drop your comment to our team for improving their motivation in providing excellent services consistently. Regarding the orange juice, we will share your comment to our Chef for further inspection on the orange juice. Thank you and we are looking forward to welcoming you back to stay at Astagina in the near future. See you soon. Best regards, Dwi Jaya Praditya

Dear Mrs. Marine, Warmest greeting from Astagina Resort Villa and Spa. Thank you for your second time to stay at Astagina. We will be very pleased to serve you well again for the 3rd time to stay with us. Thank you very much for compliment toward Astagina that your holiday was always amazing here. We always strive to maintain our staff to be able to provide the high standard of excellent services in the future. Thank you and we are looking forward to welcoming you back for the third stay at Astagina. Best regards, Dwi Jaya Praditya

Cher M. Badr, Salutations les plus chaleureuses d'Astagina Resort Villa and Spa. Merci beaucoup d'avoir écrit ce site. Nous avons aimé entendre que vous étiez gentil et gentil. Cependant, nous sommes déçus de savoir que votre chambre est fermée. Nous sommes curieux de savoir si vous nous connaissez le jour de cette question? Nous voudrions l'expliquer lentement, mais nous savons qu'ils sont heureux d'en parler. Mais, avec ce genre de problème pourrait être résolu si vous nous avez informés le jour. Nous vous remercions de votre fidélité à rester avec nous. J'espère que nous pourrons vous revoir un jour. Nous sommes impatients de vous accueillir de nouveau. Meilleures salutations, Dwi Jaya Praditya

Dear Mr. Pascal, Warmest greetings from Astagina Resort Villa and Spa... Thank you very much for taking the time to post your review. Allow me to take this opportunity to express my regret and sincerest apology. I am most concerned that you have left with such a negative feeling about our resort and I sincerely regret that we have failed to meet your expectations. Please rest assured that your valuable feedback regarding the breakfast is taken very seriously. I will definitely discuss this situation with the related departments and ensure that it will not happen for another time. Lastly, my appreciation for sharing your constructive feedback and please do give us another chance to welcome you back in the future. Regards, Eka Kristina

Dear Mrs Jennifer Warmest Greeting from Astagina Resort Villa & Spa Thank you very much for your review and we do apologize for your inconvenience cause. Regarding this matter we will follow up and improve our service in the future. and we hope you will come back again and stay at Astagina Resort Villa & Spa. Warmest Regards Gede Putra E-commerce Astagina Resort Villa & Spa

Thank you very much for your review, and we do apologize about your inconvenience cause. We will follow-up this matter and improve our service much better. We also hope to welcoming you again at Astagina Resort Villa and Spa in the future.

Thank you very much for your positive review. We are so glad to having you at Astagina Resort Villa and Spa. Kindly to notify we also like to improve and evaluate our service at the present day and the future. I hope you will be able to stay again at Astagina Resort Villa and Spa.

Dear Sir/Madam Warmest Greeting from Astagina Resort Villa & Spa Thank you very much for stay with us during your holiday in Bali. We are very pleased to having you at Astagina Resort Villa & Spa. Regarding our service and facilities makes you inconvenience we do apologize for that. As Hotel and Resort, we do understand there was to many causes we have and we are phases to improve and make better, and I hope for your future stay meet your expectation. Warmest Regard Gede Putra E-commerce Astagina Resort Villa & Spa

Dear Sir/Madam Thank you very much for your positive review. We are so glad to having you at Astagina Resort Villa and Spa. Kindly to notify we also like to improve and evaluate our service at the present day and the future. I hope you will be able to stay again at Astagina Resort Villa and Spa.

Dear Sir/Madam Thank you very much for your positive review. We are so glad to having you at Astagina Resort Villa and Spa. Kindly to notify we also like to improve and evaluate our service at the present day and the future. I hope you will be able to stay again at Astagina Resort Villa and Spa.

Dear Sir/Madam Thank you very much for your positive review. We are so glad to having you at Astagina Resort Villa and Spa. Kindly to notify we also like to improve and evaluate our service at the present day and the future. I hope you will be able to stay again at Astagina Resort Villa and Spa.

Dear Sir/Madam Thank you very much for your positive review. We are so glad to having you at Astagina Resort Villa and Spa. Kindly to notify we also like to improve and evaluate our service at the present day and the future. I hope you will be able to stay again at Astagina Resort Villa and Spa.

Dear Sir/Madam Thank you very much for your positive review. We are so glad to having you at Astagina Resort Villa and Spa. Kindly to notify we also like to improve and evaluate our service at the present day and the future. I hope you will be able to stay again at Astagina Resort Villa and Spa.

Dear Sir/Madam Thank you very much for your positive review. We are so glad to having you at Astagina Resort Villa and Spa. Kindly to notify we also like to improve and evaluate our service at the present day and the future. I hope you will be able to stay again at Astagina Resort Villa and Spa.

Dear Sir/Madam Thank you very much for your positive review. We are so glad to having you at Astagina Resort Villa and Spa. Kindly to notify we also like to improve and evaluate our service at the present day and the future. I hope you will be able to stay again at Astagina Resort Villa and Spa.

Dear Ms. Josephine, Warmest greetings from Astagina Resort Villa and Spa. Thank you sincerely for sharing such a beautiful and detailed review. We’re delighted to know that your stay with us was a wonderful experience and that you felt welcomed by our friendly and caring team throughout. Your special mention of the young man at the restaurant and the tall gentleman at the guardhouse is truly appreciated — even without their names, your kind words will certainly reach them and bring smiles to their faces. We’re also grateful for your recognition of our housekeeping team, whose efforts in maintaining your room so spotless and comfortable are a true source of pride. We’re thrilled to hear that you enjoyed the buffet dinner with live acoustic music — creating a warm, memorable atmosphere for our guests is something we love to do. It’s great to know you’re already thinking about your next visit, and we hope you’ll have the chance to relax by the pool and enjoy the bar next time! Thank

Dear Kylie, Warmest greetings from Astagina Resort Villa and Spa. Thank you very much for sharing your wonderful and detailed review. We are truly delighted to know that you had such an amazing and relaxing stay with us and that you enjoyed the tranquil atmosphere, comfortable room, balcony daybed, and our facilities. It is especially rewarding to hear that you loved the pillows, food, pools, and spa experience. We will be very pleased to share your kind mention with Indah, who will be happy to know she helped make your stay memorable. We are also grateful for your kind words about our team and are glad that the breakfast takeaway box added a thoughtful touch to your early departure. At the same time, we sincerely appreciate your feedback regarding service, as it helps us continue improving and ensuring every guest experience is consistently exceptional. It is truly an honor to know that you have already booked another stay with us. We cannot wait to welcome you back for another pe

Dear Karyn, Warmest greetings from Astagina Resort Villa and Spa. Thank you for your continued loyalty and for sharing such a wonderful review. We are delighted to know that Astagina has become your favorite place to stay in Bali and that this visit, with your family, was just as enjoyable. It is heartwarming to hear that your children loved the experience, and that you appreciated our well-kept gardens, clean rooms, and the warm hospitality of our team. We are especially pleased that you joined our Tuesday Aussie BBQ night and enjoyed the delicious food, lively entertainment, and fantastic dancers. Your kind recommendation means so much to us. We sincerely look forward to welcoming you and your family back for another memorable stay and more fun evenings at Astagina. Warm regards, Management Astagina Resort Villa and Spa

Dear Mrs. Ashley, Warmest greetings from Astagina Resort Villa and Spa. Thank you for sharing your experience with us. We’re pleased to hear that you and your family enjoyed the family pool, our beautiful gardens, breakfast, and the warm hospitality from our staff. It’s especially lovely to know the children had a great time playing together and making the most of the pool area. We also appreciate your constructive feedback regarding the space in the two-bedroom suite and the shared bathroom. Your comments help us understand how we can better accommodate families, and we’re glad to hear that despite the tight fit, your stay was still comfortable. Should you choose to return, we would be more than happy to assist in recommending a more spacious room or villa option to better suit your family’s needs. Thank you once again for staying with us. We look forward to welcoming you back for another enjoyable stay. Warm regards, Management Astagina Resort Villa and Spa

Dear Mr Matthew, We apologize for the inconvenience and safety concern you experienced with the shower setup. Your suggestion to install handles is well noted, and we will work on making necessary improvements to enhance guest safety. We regret that the hot water was not up to standard during your stay. Our maintenance team will investigate this issue promptly to ensure a comfortable experience for future guests. Thank you for recognizing the hard work and dedication of Ayu at the egg and pancake station. We have conveyed your compliments to her, and we are indeed proud of her exceptional service. We will address this internally to ensure better coordination and support among our team to improve service efficiency. We hope to have the opportunity to welcome you back and provide you with an even better stay in the future. Warm regards, Management Team

Dear Mr/s. SRINIVASULU, Warmest greetings from Astagina Resort Villa and Spa. Thank you for sharing your wonderful review. We are delighted to know that you and your family had a beautiful and comfortable stay with us. It brings us great joy to hear that you enjoyed our pool view, the variety of our breakfast selection, and our convenient location close to the beach, restaurants, and nearby attractions. We truly appreciate your kind recognition of our team for arranging your late-night pickup and smooth check-in. Your warm recommendation means a lot to us, and we look forward to welcoming you and your family back for another memorable stay. Warm regards, Management Astagina Resort Villa and Spa

Dear Debbie, Thank you very much for taking the time to share your wonderful review and for rating your stay with us so highly. We are delighted to know that you and your family enjoyed a comfortable and pleasant stay at Astagina Resort Villa & Spa. It is truly rewarding to hear that you found the rooms clean and spacious, and that our team’s friendly and helpful service contributed positively to your experience. We are also pleased that our team was able to resolve the plumbing issue promptly and smoothly, ensuring minimal disruption to your stay. We are especially happy that you enjoyed our BBQ night, as it is designed to create a warm and welcoming atmosphere for our guests. Your comment regarding the gym is well noted, and we appreciate your understanding that while it may not be essential for every holiday, it is valuable feedback for our future planning. Thank you once again for your kind words and recommendation. We sincerely hope to have the pleasure of welcoming you and yo

Dear Debbie, Thank you very much for taking the time to share your wonderful review and for rating your stay with us so highly. We are delighted to know that you and your family enjoyed a comfortable and pleasant stay at Astagina Resort Villa & Spa. It is truly rewarding to hear that you found the rooms clean and spacious, and that our team’s friendly and helpful service contributed positively to your experience. We are also pleased that our team was able to resolve the plumbing issue promptly and smoothly, ensuring minimal disruption to your stay. We are especially happy that you enjoyed our BBQ night, as it is designed to create a warm and welcoming atmosphere for our guests. Your comment regarding the gym is well noted, and we appreciate your understanding that while it may not be essential for every holiday, it is valuable feedback for our future planning. Thank you once again for your kind words and recommendation. We sincerely hope to have the pleasure of welcoming you and yo

Dear Ida, We are truly delighted to hear that your stay at Astagina Resort Villa and Spa was such a memorable one. It’s wonderful to know that our team from Housekeeping, Pangi Bistro restaurant, and Front Office made your experience special with their warmth and attentive service. We will certainly share your kind words with Dewa, Tari, Sri, Mei, Leo, Mirah, and the entire team. We sincerely appreciate your support and look forward to welcoming you back for another unforgettable stay in the future. Warm regards, Management Team

Dear Tania, Warmest greetings from Astagina Resort Villa and Spa, Thank you very much for your wonderful review and for sharing your experience following your recent stay with us. We are truly delighted to know that you enjoyed the welcoming atmosphere of our resort, along with the cleanliness, beautiful pools, and our lush tropical gardens. It is also a pleasure to hear that our breakfast selection met your expectations with a variety of choices to suit different preferences. We greatly appreciate your kind comments regarding our team’s hospitality. Your special mention of Rianta from our security team means a lot to us—he will be very happy to know that his efforts made a memorable impact during your stay. We will certainly share your kind words with him. Thank you as well for highlighting our location. While the access lane provides a peaceful and quiet environment, we truly appreciate your understanding and positive note on the safety and tranquility it offers. We are thrille

Dear Shirley, Warmest greetings from Astagina Resort Villa and Spa. Thank you for your wonderful feedback. We are delighted to know that you enjoyed your room, the peaceful atmosphere, our breakfast, and the relaxing pool areas. Your kind words about our friendly staff mean so much to us. We truly appreciate your support and look forward to welcoming you back for another memorable stay at Astagina. Warm regards, Management Astagina Resort Villa and Spa

Dear Janet, We are truly delighted to hear that our warm and friendly team made your stay so memorable, especially on your special day. It is wonderful to know that you appreciated the thoughtful gestures, personalized touches, and our dedicated staff members, including Dejun, Wayan, Sri, Arya, and Surya, who contributed to your positive experience. Your kind words about our spacious rooms, amenities, and convenient location are greatly appreciated. We are also pleased that our transportation services and breakfast arrangements enhanced your overall stay. Your feedback inspires us to continue delivering exceptional hospitality. We look forward to welcoming you back for another memorable Bali experience in the future. Warm regards, Management Team

Dear Geoff, Thank you for taking the time to share your detailed feedback following your recent stay with us. We truly appreciate your kind words about our beautiful resort grounds, the breakfast buffet, and the warmth of our staff. Your compliments are genuinely encouraging and will be shared with the team. We are sincerely apologize to hear that your overall experience did not meet expectations, especially for the various inconveniences you and your family encountered during your stay. The issues raised regarding the bathroom layout, cleanliness of coffee areas, towel quality, and inconsistent hot water are certainly not reflective of the standards we aim to uphold. We are also genuinely sorry for the impact that the renovation works had on your comfort and for the distress caused by the dust, noise, and chemical odors. However, we were able to arrange an alternative room for you after receiving notice from an upcoming guest who informed us that they would be unable to check in, de

Dear Sokan, Warmest greetings from Astagina Resort Villa and Spa. Thank you for sharing your wonderful review. We are delighted to know that you enjoyed the privacy and comfort of your villa with its own pool, as well as the many amenities and facilities around the resort. It’s also a pleasure to hear that you appreciated the day bed by the main pool, our weekly events, and the relaxing massage experience at a reasonable price. Your kind words mean a lot to our team, and we look forward to welcoming you back for another memorable and rejuvenating stay at Astagina. Warm regards, Management Astagina Resort Villa and Spa