Banyan Tree Phuket

33 Moo 4 Srisoonthorn Road Cherngtalay, Bang Thao, Phuket, Thaïlande, 106, 83110
Banyan Tree Phuket
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8,8
Fantastique
11.3 % ce mois-ci
/10
( 1622 avis)Voir ce que les hôtes ont écrit
VOIR SUR LA CARTE
8,3
Fantastique
Note de l'emplacement
Excellent emplacement - 410 m de la plage
Parking
GRATUIT
  • Plage de Surin4,32 km
  • Phuket Fanta Sea6,15 km
  • Plage de Kamala6,33 km
  • Plage de Patong12,94 km
  • Plage de Karon18,56 km
  • Temple Wat Chalong18,78 km
  • Bouddha géant de Phuket20,43 km
  • Plage de Kata21,12 km
  • Plage de Nai Harn26,08 km
  • Cap Promthep28,04 km
  • Points forts et notes

    Resort 5-star
    Wi-Fi gratuit
    2018

    17 voyageurs consultent actuellement cet établissement.

    Réservez maintenant, avant qu'il ne soit trop tard !

    Réputation exceptionnelle
    94 % des voyageurs le recommandent
    Service exceptionnel
    Noté 9,3 pour le service
    Propreté exceptionnelle
    Noté 9,1 pour la propreté
    Confort exceptionnel
    Noté 9,1 pour la qualité et le confort de chambre
    • Transfert depuis/vers l'aéroport

    • 410 m de la plage

    • change de devises

    • Wi-Fi gratuit dans toutes les chambres

    • bain à remous

    Moins cher que 94 % de tous les établissements de Phuket dans les dernières 24 heuresComparé à 12 521 établissements de Phuket sur Agoda à différentes dates
    Rapport qualité-prix8,4
    Distance vers le centre-ville15 km
    Note de l'emplacement8,3
    Aéroport le plus procheAéroport international de Phuket (HKT)
    Distance vers l'aéroport10,9 km

    Les chambres disponibles à Banyan Tree Phuket

    9,1
    Exceptionnel
    Confort et qualité de la chambre
    Grande Villa 2 Chambres avec Piscine (Grand Two-Bedroom Pool Villa)
    Grande Villa 2 Chambres avec Piscine (Grand Two-Bedroom Pool Villa)
    ...
    • vue : piscine
    • balcon/terrasse
    • 1 lit king size & 2 lits si...
    Entrez des dates, voyez les prix
    Résidence Sérénité 3 Chambres avec Piscine (Serenity 3-Bedroom Pool Residence)
    Résidence Sérénité 3 Chambres avec Piscine (Serenity 3-Bedroom Pool Residence)
    ...
    • vue : piscine
    • balcon/terrasse
    • 1 lit double et 2 lits king...
    Entrez des dates, voyez les prix
    Villa 2 Chambres avec Double Piscine Privée (Two-Bedroom Villa with Private Double Pool)
    Villa 2 Chambres avec Double Piscine Privée (Two-Bedroom Villa with Private Double Pool)
    ...
    • vue : lagon
    • balcon/terrasse
    • 1 lit king size & 2 lits si...
    Entrez des dates, voyez les prix
    Villa 3 Chambres avec Double Piscine Privée (Three-Bedroom Villa with Private Double Pool)
    Villa 3 Chambres avec Double Piscine Privée (Three-Bedroom Villa with Private Double Pool)
    ...
    • vue : lagon
    • balcon/terrasse
    • 1 lit king size & 2 lits si...
    Entrez des dates, voyez les prix
    Villa avec Piscine Lagon Banyan (Banyan Lagoon Pool Villa)
    Villa avec Piscine Lagon Banyan (Banyan Lagoon Pool Villa)
    ...
    • Superficie de la chambre : ...
    • vue : lagon
    • 1 lit king size
    Entrez des dates, voyez les prix
    VILLA GRAND TWO BEDROOOM POOL 2DPKG
    VILLA GRAND TWO BEDROOOM POOL 2DPKG
    ...
      Entrez des dates, voyez les prix
      VILLA SIGNATURE TWO BEDROOMS POOL 2VPKG
      VILLA SIGNATURE TWO BEDROOMS POOL 2VPKG
      ...
        Entrez des dates, voyez les prix
        VILLA TWO BEDROOMS DOUBLE POOL 2VDKL
        VILLA TWO BEDROOMS DOUBLE POOL 2VDKL
        ...
          Entrez des dates, voyez les prix
          Villa Banyan avec Piscine (Banyan Pool Villa)
          Villa Banyan avec Piscine (Banyan Pool Villa)
          ...
          • Superficie de la chambre : ...
          • vue : jardin
          • 1 lit king size
          Entrez des dates, voyez les prix
          Grande Villa avec Piscine Lagon (Grand Lagoon Pool Villa)
          Grande Villa avec Piscine Lagon (Grand Lagoon Pool Villa)
          ...
          • Superficie de la chambre : ...
          • vue : lagon
          • 1 lit king size
          Entrez des dates, voyez les prix
          Classement de l'établissement|Comparé à 12 521 établissements à Phuket
          Voir tous les classements
          Note du service
          9.3/10
          Note de la propreté
          9.1/10
          Note du confort de la chambre
          9.1/10
          Note des avis des couples
          8.8/10
          Plus élevée que
          99
          %
          des établissements de Phuket
          Plus élevée que
          99
          %
          des établissements de Phuket
          Plus élevée que
          99
          %
          des établissements de Phuket
          Plus élevée que
          98
          %
          des établissements de Phuket
          Offres exclusives Agoda : jusqu'à -30 % !

          Faites chuter les prix en vous connectant !

          Connectez-vous
          Plus de détails sur le Banyan Tree Phuket

          Plus de détails sur le Banyan Tree Phuket

          Vue d'ensemble

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          Les équipements les plus cités

          Piscine
          39 mentions
          Petit-déjeuner
          23 mentions
          Nourriture & repas
          20 mentions
          Plage
          15 mentions

          À votre disposition

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          Distances et services essentiels

          Les distances indiquées sont des distances en ligne droite sur la carte. Les distances réelles peuvent varier.
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          Nourriture et restauration

          Options de petit-déjeuner

          asiatique
          continental
          végétarienne
          Végétalien
          Sans gluten

          Restaurants sur place

          Saffron
          Cuisine :asiatique, thaïlandaise
          Menu :buffet
          Watercourt
          Cuisine :internationale
          Taihei
          Cuisine :japonaise
          Menu :buffet
          Banyan Cafe
          Cuisine :internationale, thaïlandaise
          Lobby Bar
          Cuisine :asiatique, internationale, locale
          Tre
          Cuisine :asiatique, internationale
          Sands
          Cuisine :américaine, Grill/Barbecue, Mexicaine
          Menu :buffet
          Voir la suite

          Activités à proximité

          Les distances indiquées sont des distances en ligne droite sur la carte. Les distances réelles peuvent varier.
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          Politiques de l'établissement relatives aux hôtes

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          Pour votre information

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          Les avis sur Banyan Tree Phuket provenant de réels voyageurs

          Note globale
          8,8
          Fantastique
          Selon 1622 avis
          Fournis par les hôtes vérifiés de
          Avis Agoda (1234)Avis Booking.com (388)
          Évaluation via Agoda8,8
          /
          10
          Fantastique
          11.3 % ce mois-ci
          Propreté9,1
          Équipements9,0
          Emplacement8,3
          Confort et qualité des chambres9,1
          Service9,3
          Rapport qualité-prix8,4
          Note élevée pour Phuket
          Évaluation
          +9 Exceptionnel (437)
          8-9 Excellent (206)
          7-8 Très bien (115)
          6-7 Bien (43)
          <6 En deçà des attentes (49)
          Période de l'année
          Mars - Mai (176)
          Juin - Août (278)
          Sep - Nov (275)
          Déc - Fév (121)
          Tous les voyageurs (1234)
          Toutes les catégories de chambre
          Toutes les langues

          Afficher les avis qui mentionnent : 

          Affichage de 850 avis d'hôtes vérifiés
          12345
          9,2
          Superbe
          philippe, France
          Couple
          Villa Banyan avec Piscine
          Séjour de 2 nuits en avril 2019

          Hôtel de tous les superlatifs”

          De loin le plus bel hôtel fait autour de Phuket. Service incroyable, pool villa sublime, petit-déjeuner dement (au prosecco pour ceux qui le souhaitent), restaurants aux cartes parfaites. Evidemment les prix sont alignés...

          Avis déposé le 29 avril 2019

          Cher Philippe, Nous vous remercions pour votre commentaire et nous sommes très ravis de savoir que vous avez passé un bon séjours lors de votre dernière visite à Phuket. Nous espérons pouvoir vous accueillir de nouveau prochainement. Sriram Kailasam

          Répondu le 24 décembre 2019
          Banyan Tree Phuket
          9,0
          Superbe
          Solenne, France
          Couple
          Séjour de 6 nuits en juin 2011

          Hotel typique de Thailande entre verdure et eau”

          emplacement, qualite du service

          certes un vieux Banyan Tree mais avec beaucoup de charme car les villas sont dans la verdure, pres de la mer et autour d un grand lac ... autre charme : on se deplace en velo ou en buggy et on peut rejoindre les hotels aux alentours par le lac grace a un ferry ou a un car gratuit ! Son emplacement est ideal car il se situe a mi chemin entre l aeroport et Phuket Town... aussi les deplacements sont facilites et pas long : environ 30 mn pour rejoindre l un des 2 points cites precedement.

          Avis déposé le 24 juin 2011
          6,0
          Alexandre, France
          Couple
          Villa Signature avec Piscine
          Séjour de 2 nuits en mars 2011

          Bien sans plus ! Rapport qualité prix trés moyen”

          Golf intégré au complexe hôtelier

          Complexe étendu, un peu à l'américaine ! Nous étions en Pool Villa. On ne peut rien reprocher à cet hôtel sauf l'absence de petit plus tant dans la décoration, le service, que dans l'atmosphère générale. Dans ce même voyage, nous avons séjourné à Siem Reap au Résidence Angkor et à Phuket au Six Senses Ya Noi, et la comparaison est trés trés défavorable au Banyan Tree. La chambre est belle mais froide comme tout le complexe... Beaucoup de moustiques, normal le village est au coeur de nombreux lacs ! On peut déjeunner sur le bors de plage à des prix corrects si on ne veut pas laisser sa chemise aux restos du Bayan Tree.

          Avis déposé le 30 mars 2011
          7,0
          Très bien
          Stephane, France
          Couple
          Villa Banyan avec Piscine
          Séjour de 2 nuits en janvier 2011

          un grand resort ”

          du charme, beaucoup de charme

          je connaissais ce resort et me souvenais de la qualité de l'accueil et des infrastructures. on peut noter que les villas sont un peu vieillissantes mais toujours très confortables. la piscine est très agréable et la nourriture exceptionnelle. le petit-déjeuner est très varié et tout est bon. une grande qualité et des produits frais. on peut juste noter que le séjour est assez cher par rapport aux tarifs pratiqués en thaïlande et si l'impression d'ensemble est excellente, je reste déçu d'un massage qui n'a pas été pratiqué dans le spa qui est sublime, mais dans une villa ressemblant à la mienne.

          Avis déposé le 10 février 2011
          9,2
          Superbe
          Francis, France
          Couple
          Villa Signature avec Piscine
          Séjour de 4 nuits en décembre 2019

          Superbe”

          prestations de qualité, petit déjeuner de qualité, emplacement près de la plage, gentillesse du personnel

          Avis déposé le 20 décembre 2019

          Dear Francis, Thank you for your feedback highlighting our friendly associates and sumptuous breakfast. We are looking forward to hosting you again! Warm regards, Sriram Kailasam

          Répondu le 30 janvier 2020
          Banyan Tree Phuket
          9,2
          Superbe
          Magnus, Norvège
          Famille & jeunes enfants
          Villa Signature avec Piscine
          Séjour de 4 nuits en juin 2019

          Tranquil luxury”

          Traveled with our 9 month old daughter. The villas are nice, service excellent. Staff friendly and always understanding. Helpful and gives attention to the little one. Public pool area is great, and private pool was kept nice and clean. Only minor issues were a small table for dining in (signature pool ) villa (outside could be difficult because of season). And an AC unit where we had a hard time finding the sweet spot for the setting. Easily got freezing or too hot. The Ms. had a great evening at the spa. The Mr. found all the dining options superb, really great standard for a food lover. Breakfast buffet is super, and even equipped with kids plates and "silverware". Only negative is the high markup, especially for wine and champagne. A bottle of NV Möet was 2 500 THB _MORE_ than in another international 5* resort we also stayed on the same trip to Phuket.

          Avis déposé le 22 juillet 2019

          Dear Magnus, It is with pleasure to have you with us on your tranquil luxurious staycation. There is no words to explain how awesome to read the note as yours highlighting excellent service received, friendly and helpful associates as well as of course the super breakfast and pools! We have taken your pricing note into consideration and will definitely look into it for future menus. We can’t wait to welcome you and your family back to Banyan Tree Phuket. Warm regards, Sriram Kailasam Area General Manager

          Répondu le 14 août 2019
          Banyan Tree Phuket
          9,6
          Superbe
          Norman, Allemagne
          Famille & enfants plus âgés
          Villa Signature 2 Chambres avec Piscine
          Séjour de 5 nuits en juillet 2019

          Amazing holidays”

          It was a pleasure to stay at Banyantree at any time of our stay. A truely remarkable experience, absolut friendly dedicated and committed staff good facilities with a great sense for details. We would come again.

          Avis déposé le 21 juillet 2019

          Dear Norman, It was also an absolute pleasure to host you on your recent stay with us and thanks for the marvelous review. I am thrilled that you had an amazing holidays with us. We would love to welcome you back for another amazing. Warm regards, Sriram Kailasam Area General Manager

          Répondu le 01 août 2019
          Banyan Tree Phuket
          10,0
          Superbe
          Winnie, Singapour
          Couple
          Villa Signature avec Piscine
          Séjour de 4 nuits en mai 2019

          The best resort experience I ever had”

          It is beyond words to describe the service, first class. I waa looking for a Thai dessert and enquired from tje guest manager as to the whereabouts to find it in Phuket. I found myself surprise by her after my dinner meal... the restaurant presented my desserts I was looking for. Bee, the guest manager, had gone to the local market to pick up for us after her work!

          Avis déposé le 29 mai 2019

          Dear Winnie, I am absolutely blissful to hear that Banyan Tree Phuket is the best resort experience you ever had! We will share your comment with Khun Bee who can’t wait to welcome you back and show you more of Thailand’s culinary delights! We hope that we will have an opportunity to welcome you again. Warm regards, Sriram Kailasam Area General Manager

          Répondu le 04 juin 2019
          Banyan Tree Phuket
          10,0
          Superbe
          Nesyamalar, Malaisie
          Couple
          Séjour de 1 nuit en mars 2019

          Highly Recommended for Honeymoon Couples”

          Exceptional, everything about this resort is wonderful. We get complimentary honeymoon setup as we went there for our Honeymoon and it was amazing. It's private, quiet, clean, staff were nice and very good breakfast buffet. We even get massage service in our villa and the therapists was amazing.

          Avis déposé le 03 avril 2019

          Dear Nesyamalar, Thank you for selecting Banyan Tree Phuket to spend your special celebration and congratulations on your wedding. The team and I, appreciate your compliments to our genuine hospitality of the service team members. I am happy to note that your recent stay was a pleasant one most particularly that you enjoyed your session with the rejuvenating spa by our highly trained therapists I and the team look forward to host to you again in the not too distant future. Warm regards, Sriram Kailasam Area General Manager

          Répondu le 10 avril 2019
          Banyan Tree Phuket
          7,2
          Très bien
          peter, Hong Kong
          Couple
          Villa Banyan avec Piscine
          Séjour de 5 nuits en avril 2019

          Relaxing holiday”

          This was a little dissapointing. The location and the villas are fine and nice gardens and pool. But the A/C didn't work well, the TV didn't well. The food is not upto standard and very expensive. We ate out in the village as often as we could!

          Avis déposé le 04 juin 2019

          Dear Peter, It such a great pleasure to host you on your stay recently, we highly appreciate your time to provide us your feedback. I noted on the challenges you experienced during you stay with us and I am sorry that they didn’t work as smoothly as they should be. We regret to know the culinary experience was not up to your standards. Nonetheless, those flaws were ironed out right away after being informed. We hope that we will have a great opportunity to deliver you another relaxing holidays and you can reassure that you next visit will be a flawless one. Warm regards, Sriram Kailasam Area General Manager

          Répondu le 11 juin 2019
          Banyan Tree Phuket
          6,8
          Agréable
          Melanie, Hong Kong
          Famille & jeunes enfants
          Grande Villa 2 Chambres avec Piscine
          Séjour de 2 nuits en mai 2019

          Agréable”

          Very friendly and helpful staff. We stayed in a villa which was beautiful, but noticed that the actual grounds etc were a little dated.

          Avis déposé le 06 juillet 2019

          Dear Melanie, We appreciate your splendid review and thank you for staying with us on your recent holidays to Phuket! I am delighted to read you enjoyed your beautiful staff and our friendly associates. We are looking forward to welcoming you back in the near future. Warm regards, Sriram Kailasam Area General Manager

          Répondu le 09 août 2019
          Banyan Tree Phuket
          10,0
          Superbe
          Dalton, Hong Kong
          Famille & enfants plus âgés
          Villa 3 Chambres avec Double Piscine Privée
          Séjour de 2 nuits en février 2019

          fantastic experiences”

          Great services, Great foods, Great villas, enjoyed different types of villas ALL great!

          Avis déposé le 10 juin 2019

          Thank you so much for your wonderful review!

          Répondu le 18 juin 2019
          Banyan Tree Phuket
          10,0
          Superbe
          Gregory, États-Unis
          Couple
          Séjour de 3 nuits en juin 2018

          Amazing, true 5 star property”

          Amazing from service to facilities, stayed in the spa villa, participated in the wellness experience; everything was true 5 star service from in villa tea service, to in villa massages, to one on one personal training sessions. This was one of the best properties we stayed in during our vacation and would recommend the spa villa experience to anyone looking. In addition the villa was amazing.

          Avis déposé le 05 juillet 2018

          Dear Gregory, Amazing, true 5 star poperty!! Thank you for your testimony and I am glad that we rated highly in every aspects of your stay, thank you for taking the time to review us to express your thoughts and feelings after yoru rejuvenating experience at our wellness retreat at Banyan Tree Spa Sanctuary. We look forward to your return visit for another round of wellness experience or perhaps to experience the premier luxury product of the DoublePool Villas. As for these details for your next booking. Warm regards, Manuel Lang Hotel Manager

          Répondu le 18 juillet 2018
          Banyan Tree Phuket
          8,8
          Fantastique
          Kok, États-Unis
          Voyageur seul
          Villa Banyan avec Piscine
          Séjour de 1 nuit en juin 2018

          Epitome of luxurious vacation ”

          If you want a quiet, relaxing getaway from the rat race and are willing to part with a handsome sum, you will not be disappointed at Banyan. All rooms are Thai styled villas, and a lot of details have been thought through for the luxury, comfort, privacy and security. It’s a different universe the minute you arrive at the gate where security will scan the vehicle underside and radio the reception of your arrival. You can also get use bicycles during the stay but they do need some maintenance; lights were not working on some. (Although you can’t use them after dark outside be there in 10 mins.) The beach is outside BT but I suspect most folks are sequestered in their villas. There is a shopping area with decent restaurants outside the Laguna where there is also night market on Friday evenings. You willl need transportation to get there.

          Avis déposé le 16 juin 2018

          Dear Kok, Epitome of luxurious vacation!! Thank you for such a delightful summary and for taking the time. I am glad that we have delivered a true "Sanctuary for the Senses". Glad to learn that you managed to make use of the complimentary bikes to explore the large tranquil vicinity of the resort and thank you for noting on the bikes especially on the lighting issues as the bikes are on ongoing maintenance to ensure they are safe at all times. As regards to the beach which is a short distance from some of our Signature Pool Villas, may get very peaceful most times since the many of the guests would prefer to be in their own private pool in their villa, we do have our recreation team on stand by to ensure our guests are taken care of with cold water and towels. We hope to be able to welcome you back for a longer period to properly enjoy the "Sanctuary for the Senses". Warm regards, Manuel Lang Hotel Manager

          Répondu le 19 juillet 2018
          Banyan Tree Phuket
          10,0
          Superbe
          Wayne, Fidji
          Couple
          Séjour de 4 nuits en novembre 2017

          Excellent”

          Great experience at this resort. Truly well worth the cost. Staff brilliant and always willing to please. Its nice to come to a resort where everyone goes out of their way to make sure your experience is unforgettable. Will definitely go back.

          Avis déposé le 03 décembre 2017
          8,4
          Fantastique
          Alvin, Hong Kong
          Couple
          Villa Signature avec Piscine
          Séjour de 4 nuits en novembre 2017

          Will come back again!”

          Spent 4 nights at signature pool villa, and found that hotel staff were very attentive to details. Breakfast buffet was of high quality and very delicious! We certainly enjoyed the relaxing and comfy stay at the resort. However, more regular house maintenance was required as we come across water leakage from the roof, shutdown of mirror light in the bathroom and falling-apart-tiles at the bottom of swimming pool.

          Avis déposé le 29 novembre 2017
          9,2
          Superbe
          A.Win, Malaisie
          Famille & jeunes enfants
          Villa Signature avec Piscine
          Séjour de 1 nuit en octobre 2017

          Fantastic Resort Stay for The Family”

          Welcome was warm and friendly. We got checked in within 10 minutes and the reception was kind and mindful of our needs having 2 toddlers along. Our stay at the Grand Pool Villa was also amazing as the kids absolutely enjoyed the pool attached to the villa. Ordering in room dining was also a breeze but was very disappointed with their Thailand Satay dish as it was just bland chicken meat with an even more tasteless peanut sauce to go with it, but oddly enough the grilled chicken dish was done to perfection in texture and scent. Having the bicycle to move around the resort was nice and convenient as the kids pillion rode in the child seat. Access to the beach was also easy as it was only a less than 5 minute walk from the resort exit. Had dinner at the Watercourt restaurant and it was also good except that the entree dishes were quite salty for our liking to the extent that we could not have more than 3 sips of the soup, but they were fair in taking that soup dish out from the final bill. Appreciated. Thereafter we just requested for the main meals to be done with much less salt and it turned out great, especially the grilled pork dish. They seem to have a great knack for great grilled dishes! Breakfast choice was generous and most importantly very fresh, be it with the cooked dishes to the fruits to its yoghurt! For the price we paid, it was everything we expected! Well worth it!

          Avis déposé le 25 octobre 2017

          Dear AikWin, We were honored serving you and your family Your kind words about the happy stay with us is highly appreciated. Thank you for going into detail in the areas where improvement is required, and it is our hope to serve you better in the future. I am glad to see that you were delighted by our family-oriented amenities and services readily available as well as the personalized service from our team. Moreover, it is pleasing that you liked our pool villa, seaside location and the proximity to the sandy beach. Thank you for your compliment of our breakfast quality, I am glad that our Food and Beverage team attentively ensured your satisfaction, please rest assured that our Culinary team will continue to perfect your dining experience. It is a pleasure to be your preferred family holiday destination and we will welcome the chance to create more enjoyable holidays for you. Sincerely, Sriram Kailasam General Manager

          Répondu le 02 novembre 2017
          Banyan Tree Phuket
          8,8
          Fantastique
          Tae, Corée du Sud
          Couple
          Villa 1 Chambre avec Double Piscine Privée
          Séjour de 3 nuits en juillet 2017

          we are definately going back next year!”

          it was just "amazing" and i kept saying wow when i saw our villa for the first time. we loved our villa so much except for the view at the pool. our butler Nim was sooooooo nice. thank you so much and please be our butler when we go back next year :) thank you banyan tree!!!

          Avis déposé le 07 août 2017

          Dear Tae, Thank you for this lovely review. Apart from the stunning villas, DoublePool Villas are known for excellent personalized service. It is a delight to note that you have been well taken care of by Khun Nim, your personal Villa Host. Please feel free to let us know your preference for the next stay as we will be more than happy to create for you the feeling of home away from home. We hope that it will not be long until your next getaway in our DoublePool Villas! Sincerely, Sriram Kailasam General Manager

          Répondu le 01 septembre 2017
          Banyan Tree Phuket
          8,0
          Fantastique
          King, Hong Kong
          Couple
          Villa Banyan avec Piscine
          Séjour de 2 nuits en avril 2017

          Five star price, three star cleanliness”

          The environment and facilities are good. Staff are friendly. Breakfast is quite good. Lots of fruit and juices options. However, the cleanliness is so so as many insects inside room. Mosquito and gecko are common inside room. However, bees, beetle and cockroach is found inside room. May be I have a high expectation on this hotel and compare to other hotel the price are higher than other hotel, so i felt a bit disappointed. If you have early check in and late check out, it may not guarantee. As I arrived at hotel 20 mins before their check in time, they ask us to wait until the check in time, very standardise service but not humanely.

          Avis déposé le 25 avril 2017

          Dear KING, Thank you for the opportunity to be in contact with you as soon as we are aware of your concerns following your visit. We are grateful for your positive remarks and apologize for the areas we failed below par. Unfortunately, we have let you down with insects in the villa. You would have been uncomfortable with these harmless creatures that are normally in the gardens outside. The resort is treated by pest control company on a regular basis and our Executive Housekeeper will look into this. Obviously, we cannot tolerate the presence of a cockroach. Standard check in / check out time are in place to have enough time to clean our rather large pool villas before the next guests. It is definitely not intentional to inconvenience our guests. We are happy to release the villas early subject to availability. I am confident that the issues can be rectified. Please give us another opportunity to restore your confidence. Sincerely, Sriram Kailasam General Manag

          Show more
          Banyan Tree Phuket
          9,6
          Superbe
          Scott, Hong Kong
          Famille & jeunes enfants
          Grande Villa 2 Chambres avec Piscine
          Séjour de 5 nuits en septembre 2016

          Worth The Money”

          Festival Central and Phuket Town is at least half an hour away -- That's probably the only downside about the hotel. - The hotel is surprisingly kid-friendly. We traveled with our 19-month old son and he had a great time. Lots of kids around during breakfast time but that's probably the only time you see them. - The resort is well maintained compared to some of the other resorts in the area. - The spa is world class. - Large in-villa pool. - Quiet beach, nice sand, but too much wind and waves. - Helpful staff, most of them very eager to help. We felt the resort and the experience was well worth the money.

          Avis déposé le 26 septembre 2016
          12345

          Les avis sur Banyan Tree Phuket provenant de réels voyageurs

          Note globale
          8,8
          Fantastique
          Selon 1622 avis
          Fournis par les hôtes vérifiés de
          Avis Agoda (1234)Avis Booking.com (388)
          Évaluation via Agoda8,8
          /
          10
          Fantastique
          11.3 % ce mois-ci
          Propreté9,1
          Équipements9,0
          Emplacement8,3
          Confort et qualité des chambres9,1
          Service9,3
          Rapport qualité-prix8,4
          Note élevée pour Phuket
          Évaluation
          +9 Exceptionnel (437)
          8-9 Excellent (206)
          7-8 Très bien (115)
          6-7 Bien (43)
          <6 En deçà des attentes (49)
          Période de l'année
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          Afficher les avis qui mentionnent : 

          Affichage de 850 avis d'hôtes vérifiés
          12345
          9,2
          Superbe
          philippe, France
          Couple
          Villa Banyan avec Piscine
          Séjour de 2 nuits en avril 2019

          Hôtel de tous les superlatifs”

          De loin le plus bel hôtel fait autour de Phuket. Service incroyable, pool villa sublime, petit-déjeuner dement (au prosecco pour ceux qui le souhaitent), restaurants aux cartes parfaites. Evidemment les prix sont alignés...

          Avis déposé le 29 avril 2019

          Cher Philippe, Nous vous remercions pour votre commentaire et nous sommes très ravis de savoir que vous avez passé un bon séjours lors de votre dernière visite à Phuket. Nous espérons pouvoir vous accueillir de nouveau prochainement. Sriram Kailasam

          Répondu le 24 décembre 2019
          Banyan Tree Phuket
          9,0
          Superbe
          Solenne, France
          Couple
          Séjour de 6 nuits en juin 2011

          Hotel typique de Thailande entre verdure et eau”

          emplacement, qualite du service

          certes un vieux Banyan Tree mais avec beaucoup de charme car les villas sont dans la verdure, pres de la mer et autour d un grand lac ... autre charme : on se deplace en velo ou en buggy et on peut rejoindre les hotels aux alentours par le lac grace a un ferry ou a un car gratuit ! Son emplacement est ideal car il se situe a mi chemin entre l aeroport et Phuket Town... aussi les deplacements sont facilites et pas long : environ 30 mn pour rejoindre l un des 2 points cites precedement.

          Avis déposé le 24 juin 2011
          6,0
          Alexandre, France
          Couple
          Villa Signature avec Piscine
          Séjour de 2 nuits en mars 2011

          Bien sans plus ! Rapport qualité prix trés moyen”

          Golf intégré au complexe hôtelier

          Complexe étendu, un peu à l'américaine ! Nous étions en Pool Villa. On ne peut rien reprocher à cet hôtel sauf l'absence de petit plus tant dans la décoration, le service, que dans l'atmosphère générale. Dans ce même voyage, nous avons séjourné à Siem Reap au Résidence Angkor et à Phuket au Six Senses Ya Noi, et la comparaison est trés trés défavorable au Banyan Tree. La chambre est belle mais froide comme tout le complexe... Beaucoup de moustiques, normal le village est au coeur de nombreux lacs ! On peut déjeunner sur le bors de plage à des prix corrects si on ne veut pas laisser sa chemise aux restos du Bayan Tree.

          Avis déposé le 30 mars 2011
          7,0
          Très bien
          Stephane, France
          Couple
          Villa Banyan avec Piscine
          Séjour de 2 nuits en janvier 2011

          un grand resort ”

          du charme, beaucoup de charme

          je connaissais ce resort et me souvenais de la qualité de l'accueil et des infrastructures. on peut noter que les villas sont un peu vieillissantes mais toujours très confortables. la piscine est très agréable et la nourriture exceptionnelle. le petit-déjeuner est très varié et tout est bon. une grande qualité et des produits frais. on peut juste noter que le séjour est assez cher par rapport aux tarifs pratiqués en thaïlande et si l'impression d'ensemble est excellente, je reste déçu d'un massage qui n'a pas été pratiqué dans le spa qui est sublime, mais dans une villa ressemblant à la mienne.

          Avis déposé le 10 février 2011
          9,2
          Superbe
          Francis, France
          Couple
          Villa Signature avec Piscine
          Séjour de 4 nuits en décembre 2019

          Superbe”

          prestations de qualité, petit déjeuner de qualité, emplacement près de la plage, gentillesse du personnel

          Avis déposé le 20 décembre 2019

          Dear Francis, Thank you for your feedback highlighting our friendly associates and sumptuous breakfast. We are looking forward to hosting you again! Warm regards, Sriram Kailasam

          Répondu le 30 janvier 2020
          Banyan Tree Phuket
          9,2
          Superbe
          Magnus, Norvège
          Famille & jeunes enfants
          Villa Signature avec Piscine
          Séjour de 4 nuits en juin 2019

          Tranquil luxury”

          Traveled with our 9 month old daughter. The villas are nice, service excellent. Staff friendly and always understanding. Helpful and gives attention to the little one. Public pool area is great, and private pool was kept nice and clean. Only minor issues were a small table for dining in (signature pool ) villa (outside could be difficult because of season). And an AC unit where we had a hard time finding the sweet spot for the setting. Easily got freezing or too hot. The Ms. had a great evening at the spa. The Mr. found all the dining options superb, really great standard for a food lover. Breakfast buffet is super, and even equipped with kids plates and "silverware". Only negative is the high markup, especially for wine and champagne. A bottle of NV Möet was 2 500 THB _MORE_ than in another international 5* resort we also stayed on the same trip to Phuket.

          Avis déposé le 22 juillet 2019

          Dear Magnus, It is with pleasure to have you with us on your tranquil luxurious staycation. There is no words to explain how awesome to read the note as yours highlighting excellent service received, friendly and helpful associates as well as of course the super breakfast and pools! We have taken your pricing note into consideration and will definitely look into it for future menus. We can’t wait to welcome you and your family back to Banyan Tree Phuket. Warm regards, Sriram Kailasam Area General Manager

          Répondu le 14 août 2019
          Banyan Tree Phuket
          9,6
          Superbe
          Norman, Allemagne
          Famille & enfants plus âgés
          Villa Signature 2 Chambres avec Piscine
          Séjour de 5 nuits en juillet 2019

          Amazing holidays”

          It was a pleasure to stay at Banyantree at any time of our stay. A truely remarkable experience, absolut friendly dedicated and committed staff good facilities with a great sense for details. We would come again.

          Avis déposé le 21 juillet 2019

          Dear Norman, It was also an absolute pleasure to host you on your recent stay with us and thanks for the marvelous review. I am thrilled that you had an amazing holidays with us. We would love to welcome you back for another amazing. Warm regards, Sriram Kailasam Area General Manager

          Répondu le 01 août 2019
          Banyan Tree Phuket
          10,0
          Superbe
          Winnie, Singapour
          Couple
          Villa Signature avec Piscine
          Séjour de 4 nuits en mai 2019

          The best resort experience I ever had”

          It is beyond words to describe the service, first class. I waa looking for a Thai dessert and enquired from tje guest manager as to the whereabouts to find it in Phuket. I found myself surprise by her after my dinner meal... the restaurant presented my desserts I was looking for. Bee, the guest manager, had gone to the local market to pick up for us after her work!

          Avis déposé le 29 mai 2019

          Dear Winnie, I am absolutely blissful to hear that Banyan Tree Phuket is the best resort experience you ever had! We will share your comment with Khun Bee who can’t wait to welcome you back and show you more of Thailand’s culinary delights! We hope that we will have an opportunity to welcome you again. Warm regards, Sriram Kailasam Area General Manager

          Répondu le 04 juin 2019
          Banyan Tree Phuket
          10,0
          Superbe
          Nesyamalar, Malaisie
          Couple
          Séjour de 1 nuit en mars 2019

          Highly Recommended for Honeymoon Couples”

          Exceptional, everything about this resort is wonderful. We get complimentary honeymoon setup as we went there for our Honeymoon and it was amazing. It's private, quiet, clean, staff were nice and very good breakfast buffet. We even get massage service in our villa and the therapists was amazing.

          Avis déposé le 03 avril 2019

          Dear Nesyamalar, Thank you for selecting Banyan Tree Phuket to spend your special celebration and congratulations on your wedding. The team and I, appreciate your compliments to our genuine hospitality of the service team members. I am happy to note that your recent stay was a pleasant one most particularly that you enjoyed your session with the rejuvenating spa by our highly trained therapists I and the team look forward to host to you again in the not too distant future. Warm regards, Sriram Kailasam Area General Manager

          Répondu le 10 avril 2019
          Banyan Tree Phuket
          7,2
          Très bien
          peter, Hong Kong
          Couple
          Villa Banyan avec Piscine
          Séjour de 5 nuits en avril 2019

          Relaxing holiday”

          This was a little dissapointing. The location and the villas are fine and nice gardens and pool. But the A/C didn't work well, the TV didn't well. The food is not upto standard and very expensive. We ate out in the village as often as we could!

          Avis déposé le 04 juin 2019

          Dear Peter, It such a great pleasure to host you on your stay recently, we highly appreciate your time to provide us your feedback. I noted on the challenges you experienced during you stay with us and I am sorry that they didn’t work as smoothly as they should be. We regret to know the culinary experience was not up to your standards. Nonetheless, those flaws were ironed out right away after being informed. We hope that we will have a great opportunity to deliver you another relaxing holidays and you can reassure that you next visit will be a flawless one. Warm regards, Sriram Kailasam Area General Manager

          Répondu le 11 juin 2019
          Banyan Tree Phuket
          6,8
          Agréable
          Melanie, Hong Kong
          Famille & jeunes enfants
          Grande Villa 2 Chambres avec Piscine
          Séjour de 2 nuits en mai 2019

          Agréable”

          Very friendly and helpful staff. We stayed in a villa which was beautiful, but noticed that the actual grounds etc were a little dated.

          Avis déposé le 06 juillet 2019

          Dear Melanie, We appreciate your splendid review and thank you for staying with us on your recent holidays to Phuket! I am delighted to read you enjoyed your beautiful staff and our friendly associates. We are looking forward to welcoming you back in the near future. Warm regards, Sriram Kailasam Area General Manager

          Répondu le 09 août 2019
          Banyan Tree Phuket
          10,0
          Superbe
          Dalton, Hong Kong
          Famille & enfants plus âgés
          Villa 3 Chambres avec Double Piscine Privée
          Séjour de 2 nuits en février 2019

          fantastic experiences”

          Great services, Great foods, Great villas, enjoyed different types of villas ALL great!

          Avis déposé le 10 juin 2019

          Thank you so much for your wonderful review!

          Répondu le 18 juin 2019
          Banyan Tree Phuket
          10,0
          Superbe
          Gregory, États-Unis
          Couple
          Séjour de 3 nuits en juin 2018

          Amazing, true 5 star property”

          Amazing from service to facilities, stayed in the spa villa, participated in the wellness experience; everything was true 5 star service from in villa tea service, to in villa massages, to one on one personal training sessions. This was one of the best properties we stayed in during our vacation and would recommend the spa villa experience to anyone looking. In addition the villa was amazing.

          Avis déposé le 05 juillet 2018

          Dear Gregory, Amazing, true 5 star poperty!! Thank you for your testimony and I am glad that we rated highly in every aspects of your stay, thank you for taking the time to review us to express your thoughts and feelings after yoru rejuvenating experience at our wellness retreat at Banyan Tree Spa Sanctuary. We look forward to your return visit for another round of wellness experience or perhaps to experience the premier luxury product of the DoublePool Villas. As for these details for your next booking. Warm regards, Manuel Lang Hotel Manager

          Répondu le 18 juillet 2018
          Banyan Tree Phuket
          8,8
          Fantastique
          Kok, États-Unis
          Voyageur seul
          Villa Banyan avec Piscine
          Séjour de 1 nuit en juin 2018

          Epitome of luxurious vacation ”

          If you want a quiet, relaxing getaway from the rat race and are willing to part with a handsome sum, you will not be disappointed at Banyan. All rooms are Thai styled villas, and a lot of details have been thought through for the luxury, comfort, privacy and security. It’s a different universe the minute you arrive at the gate where security will scan the vehicle underside and radio the reception of your arrival. You can also get use bicycles during the stay but they do need some maintenance; lights were not working on some. (Although you can’t use them after dark outside be there in 10 mins.) The beach is outside BT but I suspect most folks are sequestered in their villas. There is a shopping area with decent restaurants outside the Laguna where there is also night market on Friday evenings. You willl need transportation to get there.

          Avis déposé le 16 juin 2018

          Dear Kok, Epitome of luxurious vacation!! Thank you for such a delightful summary and for taking the time. I am glad that we have delivered a true "Sanctuary for the Senses". Glad to learn that you managed to make use of the complimentary bikes to explore the large tranquil vicinity of the resort and thank you for noting on the bikes especially on the lighting issues as the bikes are on ongoing maintenance to ensure they are safe at all times. As regards to the beach which is a short distance from some of our Signature Pool Villas, may get very peaceful most times since the many of the guests would prefer to be in their own private pool in their villa, we do have our recreation team on stand by to ensure our guests are taken care of with cold water and towels. We hope to be able to welcome you back for a longer period to properly enjoy the "Sanctuary for the Senses". Warm regards, Manuel Lang Hotel Manager

          Répondu le 19 juillet 2018
          Banyan Tree Phuket
          10,0
          Superbe
          Wayne, Fidji
          Couple
          Séjour de 4 nuits en novembre 2017

          Excellent”

          Great experience at this resort. Truly well worth the cost. Staff brilliant and always willing to please. Its nice to come to a resort where everyone goes out of their way to make sure your experience is unforgettable. Will definitely go back.

          Avis déposé le 03 décembre 2017
          8,4
          Fantastique
          Alvin, Hong Kong
          Couple
          Villa Signature avec Piscine
          Séjour de 4 nuits en novembre 2017

          Will come back again!”

          Spent 4 nights at signature pool villa, and found that hotel staff were very attentive to details. Breakfast buffet was of high quality and very delicious! We certainly enjoyed the relaxing and comfy stay at the resort. However, more regular house maintenance was required as we come across water leakage from the roof, shutdown of mirror light in the bathroom and falling-apart-tiles at the bottom of swimming pool.

          Avis déposé le 29 novembre 2017
          9,2
          Superbe
          A.Win, Malaisie
          Famille & jeunes enfants
          Villa Signature avec Piscine
          Séjour de 1 nuit en octobre 2017

          Fantastic Resort Stay for The Family”

          Welcome was warm and friendly. We got checked in within 10 minutes and the reception was kind and mindful of our needs having 2 toddlers along. Our stay at the Grand Pool Villa was also amazing as the kids absolutely enjoyed the pool attached to the villa. Ordering in room dining was also a breeze but was very disappointed with their Thailand Satay dish as it was just bland chicken meat with an even more tasteless peanut sauce to go with it, but oddly enough the grilled chicken dish was done to perfection in texture and scent. Having the bicycle to move around the resort was nice and convenient as the kids pillion rode in the child seat. Access to the beach was also easy as it was only a less than 5 minute walk from the resort exit. Had dinner at the Watercourt restaurant and it was also good except that the entree dishes were quite salty for our liking to the extent that we could not have more than 3 sips of the soup, but they were fair in taking that soup dish out from the final bill. Appreciated. Thereafter we just requested for the main meals to be done with much less salt and it turned out great, especially the grilled pork dish. They seem to have a great knack for great grilled dishes! Breakfast choice was generous and most importantly very fresh, be it with the cooked dishes to the fruits to its yoghurt! For the price we paid, it was everything we expected! Well worth it!

          Avis déposé le 25 octobre 2017

          Dear AikWin, We were honored serving you and your family Your kind words about the happy stay with us is highly appreciated. Thank you for going into detail in the areas where improvement is required, and it is our hope to serve you better in the future. I am glad to see that you were delighted by our family-oriented amenities and services readily available as well as the personalized service from our team. Moreover, it is pleasing that you liked our pool villa, seaside location and the proximity to the sandy beach. Thank you for your compliment of our breakfast quality, I am glad that our Food and Beverage team attentively ensured your satisfaction, please rest assured that our Culinary team will continue to perfect your dining experience. It is a pleasure to be your preferred family holiday destination and we will welcome the chance to create more enjoyable holidays for you. Sincerely, Sriram Kailasam General Manager

          Répondu le 02 novembre 2017
          Banyan Tree Phuket
          8,8
          Fantastique
          Tae, Corée du Sud
          Couple
          Villa 1 Chambre avec Double Piscine Privée
          Séjour de 3 nuits en juillet 2017

          we are definately going back next year!”

          it was just "amazing" and i kept saying wow when i saw our villa for the first time. we loved our villa so much except for the view at the pool. our butler Nim was sooooooo nice. thank you so much and please be our butler when we go back next year :) thank you banyan tree!!!

          Avis déposé le 07 août 2017

          Dear Tae, Thank you for this lovely review. Apart from the stunning villas, DoublePool Villas are known for excellent personalized service. It is a delight to note that you have been well taken care of by Khun Nim, your personal Villa Host. Please feel free to let us know your preference for the next stay as we will be more than happy to create for you the feeling of home away from home. We hope that it will not be long until your next getaway in our DoublePool Villas! Sincerely, Sriram Kailasam General Manager

          Répondu le 01 septembre 2017
          Banyan Tree Phuket
          8,0
          Fantastique
          King, Hong Kong
          Couple
          Villa Banyan avec Piscine
          Séjour de 2 nuits en avril 2017

          Five star price, three star cleanliness”

          The environment and facilities are good. Staff are friendly. Breakfast is quite good. Lots of fruit and juices options. However, the cleanliness is so so as many insects inside room. Mosquito and gecko are common inside room. However, bees, beetle and cockroach is found inside room. May be I have a high expectation on this hotel and compare to other hotel the price are higher than other hotel, so i felt a bit disappointed. If you have early check in and late check out, it may not guarantee. As I arrived at hotel 20 mins before their check in time, they ask us to wait until the check in time, very standardise service but not humanely.

          Avis déposé le 25 avril 2017

          Dear KING, Thank you for the opportunity to be in contact with you as soon as we are aware of your concerns following your visit. We are grateful for your positive remarks and apologize for the areas we failed below par. Unfortunately, we have let you down with insects in the villa. You would have been uncomfortable with these harmless creatures that are normally in the gardens outside. The resort is treated by pest control company on a regular basis and our Executive Housekeeper will look into this. Obviously, we cannot tolerate the presence of a cockroach. Standard check in / check out time are in place to have enough time to clean our rather large pool villas before the next guests. It is definitely not intentional to inconvenience our guests. We are happy to release the villas early subject to availability. I am confident that the issues can be rectified. Please give us another opportunity to restore your confidence. Sincerely, Sriram Kailasam General Manag

          Show more
          Banyan Tree Phuket
          9,6
          Superbe
          Scott, Hong Kong
          Famille & jeunes enfants
          Grande Villa 2 Chambres avec Piscine
          Séjour de 5 nuits en septembre 2016

          Worth The Money”

          Festival Central and Phuket Town is at least half an hour away -- That's probably the only downside about the hotel. - The hotel is surprisingly kid-friendly. We traveled with our 19-month old son and he had a great time. Lots of kids around during breakfast time but that's probably the only time you see them. - The resort is well maintained compared to some of the other resorts in the area. - The spa is world class. - Large in-villa pool. - Quiet beach, nice sand, but too much wind and waves. - Helpful staff, most of them very eager to help. We felt the resort and the experience was well worth the money.

          Avis déposé le 26 septembre 2016
          12345
          Il s'agit d'un établissement très prisé. Ne le ratez pas !

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