Un bon motel à 2 pas du centre”

Chambre un peu petite pour un motel, mais confortable. Belle salle de bains

Superbe”

1st time we stayed there and must say we would definitely be our go 2 from now on.

Superbe”

Best place to stay in very quiet n peace full place. Very convenient to all amenities.

Superbe”

Beautiful stay

Au-dessus de la moyenne”

Be prepared to be disturbed by other guests.

Excellent accommodation choice”

Only a couple of minutes walk to the city centre, lovely sized rooms, and the owner is very friendly. We were pleasantly surprised with our room, it has an en-suite and kitchen facilities, electric blanket (which were very nice in Winter), and the bed/linen was very comfortable.

Mutton dressed as lamb ”

The pictures a not the final product. The room was damp. Smelly. Basic items in the kitchen missing and overall cheaply put together.

Great value for money ”

Nice spacious room. Separate bathroom and kitchen. Clean and cosy. Quiet away from main road. Very close to shops and the ferry terminal. Very friendly staff. A great place to stay. The only issue was the shower was either scaulding hot or freezing cold. Hard to get it nice and warm.

Superbe”

Everything was great. With kind staff. But BBQ facility isnt available to use.. it was not ready for use. Aside from that, good location, great value for money

Superbe”

We had an amazing stay here for a couple of days in a double room with a king bed. Very clean up to hotel standard with little toiletries provided. Also a small kitchen attached with pots and pans as well as cutlery and a small fridge available. Very friendly staff who let us keep our bags in reception when we didn't want to carry them with us for several hours. Only point of critique is the shower that turns cold after a while even if you don't make any adjustments. If you don't mind switching the shower off and on occasionally this is definitely the place to stay.

Definitely good value for money accommodation”

Good hosts, very helpful, would recommend to family & friends.

So comfy & spacious”

Such a nice place to stay! Me and my partner had the king spa suite for my birthday weekend & it was absolutely wonderful. Top notch service & nice room, would definitely come back here (:

Fantastique”

I arrived late. A sign on the office door told me my room. Everything was prepared and in order. Although I stayed 2 nights I left very early next morning on a tour, When I returned room had been made up. I didn't actually meet Reception until I was leaving but the lady was very friendly and gave helpful suggestions. District is easy to get around on foot & ferries to Russell are frequent. Only real negative is very poor street lighting outside. Motel is about 400 metres from main road (& bus station). I was not worried by walking up an ill-lit street but it might make some people nervous (absolutely fine during daylight).

Superbe”

For us, this was the ideal motel. Staff extremely helpful and did their utmost to help us. The position of the motel was within walking distance of everything we were interested in and was very quiet. Thank you very much, and we will certainly be recommending this motel to our Aussie friends.

Très bien”

Really disappointed with our stay. went for our anniversary celebration. Booked for a 1 bedroom accommodation but was only given a king studio room. We were not advised of this when we check - in. We had to find out ourselves when we entered the room ! When we asked them they said there was some plumming issues with the 1 bedroom accommodation thus they had to change us to this. I understand these stuff can happen and they were fully booked but there was no apology or any communication or offer refund on the cost difference. It was also too expensive for us to change accommodation by that stage. Will not be booking here again.

Fantastique”

the dolphin motel is ok for the price. the staff were very friendly and helpful letting us leave our car there while we went on a boat trip.

Superbe”

This is an excellent motel. Super clean, great little kitchen as well. It was better than I thought it would be. Would definitely come again when I am back in the Bay of Islands.

Lovely ”

The room was perfect. Stopped in Paihia for a night on a roadie. Asked to stay a second night and the lovely lady at reception was more then accomodating. We had a wonderful stay.

Rude Staff”

No soap, No Shampoo, Staff are rude. It is a motel not a hotel. Avoid if you want to have a good time in Paihia.

Would have been a great stay if HK was not rude.”

Our booking confirmation receipt did not have the departure time of 10am so we were informed at 10:20am that we needed to check out. We politely stated there is no check out time but it was okay we were already packing up to leave. We leafy after 10-15 minutes.....the HK staff was making sarcastic remarks that they are upset.....just because my wife went to check if she left her jumper in the bathroom....we already had our bags out around 10:35am. I was a little extra late because the front desk lady kept arguing with me that I booked through Booking.com and not Agoda...refused to look at my phone when I was showing her it was through AGODA....who cares....I just went to settle my bill and we were leaving....why upset your guest. Oh and there was 1 bar of soap in the 2 bedroom apartment...1 bar....no shampoo...plenty of towels.....apartment was clean we just spent the night....no food was consumed or anything just towels and bed sheets used...why was the HK staff sarcastic???????