Beijing Sanyuan Hotel
Idéalement situé, Quartier de l'International Exhibition Center à Pékin / Beijing, cet établissement vous permet d'accéder facilement à des attractions intéressantes et de profiter d'options de restauration pour satisfaire votre appétit. Cet établissement 4 étoile disposes d'une multitude d'équipements pour améliorer la qualité et le confort de votre séjour.
Points forts
Bien-être
Spa & Beauté
Entraînement et loisirs
Équipements
Navette aéroport
parking
Wi-Fi gratuit dans toutes les chambres
Stockage de bagages
Distributeur de billets
Good location with airport express stop ”
Good location with the airport express stop just 5mins away from hotel. Travel time just 15mins away to airport Able to reach wanfujing in 40mins subway ride via 1 subway change at GuoMao Station. Very thoughtful hotel as they are flexible to let me check in early and check out late.
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Superb location”
Located just above Subway station, excellent location, nice room and friendly staff.
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Dear Ann, We very much appreciate your comments regarding your stay at the Novotel Beijing Sanyuan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Catherine LI
Fantastique”
A major plus point is its close proximity to the Airport Express train station. The room was also clean and fairly big for a solo traveller. It would be just nice for 2 persons. However, it is disappointing that there is no room service available and there are no convenience stores nearby to satisfy one’s late night hunger pangs. The only restaurant in the hotel takes its last order at 9.45pm. Nonetheless, the hotel staff was helpful and offered to help order food delivery for me. Also, do note that the room is on the darker side as the lights are minimal and relatively small.
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just next to the subway station”
we take it for the first night of the trip as we arrive Beijing late and we want to reserve more time for a rest on the first night
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Dear Desmond, We very much appreciate your comments regarding your stay at the Novotel Beijing Sanyuan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Catherine LI
Good location”
Really appreciated it being located next to subway line. Very convenient. Nice hotel overall.
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Value for money”
Close to BJ airport route and line 10, centrely located and close to other main shopping malls; friendly staff just they will ignore your double bed request
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Dear Sir or Madam, Thank you for taking the time to tell us about your experience at the Novotel Beijing Sanyuan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Catherine LI
Easy access to airport”
Just a minute walk from the hotel to the subway station (Entrance D) and take the airport line, arriving at T3 in around 20 mins. Next to the hotel sits a shopping mall with a supermarket inside, but no convenient store nearby, so better grab some necessities in the supermarket before going back to the room if needed.
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Location of hotel is excellent for traveling to and from the airport. ”
Room I was in had a leaking shower head and water was sipping out of the shower compartment.
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Agréable”
Hard to find the hotel if you are the first time traveler to Beijing, as the Hotel building has no prominent signage of the Hotel name, and the hotel entrance is at the small side road.
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Dear ANTHONY, Thank you for taking the time to tell us about your experience at the Novotel Beijing Sanyuan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Catherine LI
Not too bad for a short trip”
Its near to the mrt, easy transport.
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Location”
Location is great if you wanna be easy to go Airport due to the subway station, but not to other part of Beijing's city attraction
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Dear Chee, We very much appreciate your comments regarding your stay at the Novotel Beijing Sanyuan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Catherine LI
Going downhill”
Been staying there for years. Think it's time to move on.
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Dear Andrew, Thank you for taking the time to tell us about your experience at the Novotel Beijing Sanyuan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Catherine
Find somewhere else to stay”
usually hotels are fairly simple you going to sleep and leave and get to explore the city or take care of some business. But for some reason this hotel had problem after problem. Mirrors falling off the wall and consistently dirty sheets with no apology offered until I asked to speak to a manager. I was then told that I should have changed hotels at 11 o’clock at night after a very long day. The staff seemed too bothered to help and are on their phones. I would not recommend this hotel, the other reviews had me convinced it would be different.
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Never walk in to Novotel Beijing Sanyuan Hotel because of bad service of a staff named Ms Zhao Lily”
The front desk staff named Ms Zhao Lily is handling my check-in. She is arrogant, she is not professional, she always said cannot find my name in the booking, she never say sorry while she make mistakes, she even said booking for one person but actually the confirmation slip shown it is "2 persons". A bad experience while you walked in to this nice hotel but felt very angry because of bad service.
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Dear Tang, Thank you for taking the time to tell us about your experience at the Novotel Beijing Sanyuan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Catherine LI
No service, staff no clue about helping ”
After long trip I want something to drink and to eat , as the bar close, no room service And no place open near the hotel. I ask to call a taxi to take me somewhere open ... they send me to the red line zone of Beijing ... unbelievable Temperature inside the room was 29 centigrade, need to open with all window open Worst hotel ever and hope you reflect to the Accour group
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À l'interconnexion de la liaison par metro direct pour l'aéroport et le réseau de métro de Pékin ”
Service NOVOTEL sans faille et fonctionnel
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Un très beau séjour”
Très vite enregistrés, nous nous somme installés dans une chambre possédant tout le confort désiré plus onternet wifi. Les renseignements et les services du bureau d'accueil ont été précieux. Proximité immédiate de l'express aéroport et du métro nous donnent une grande autonomie et surtout rendent faciles les déplacements vers la plupart des sites. Plusieurs commerces à proximité immédiate dont un grand mall et un magasin Carrefour à 10 minutes à pied. Petit déjeûner en buffet très varié et copieux et un personnel de salle attentif dont d'ailleurs un jeune Français, Vincent. Un excellent séjour. Je recommande cet hôtel.
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mauvaise localisation”
Sejour correct hormis la localisation de l hotel qui se trouve dans une zone residentielle avec rien aux alentours.
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Acceptable”
only good thing about this hotel is location
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Dear Yen, Thank you for taking the time to tell us about your experience at the Novotel Beijing Sanyuan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Catherine LI
Comfortable accommodations”
Great stop over while in Beijing. Conveniently located by the subway station. Nice shopping and restaurants across the street.
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Dear Tammy, We very much appreciate your comments regarding your stay at the Novotel Beijing Sanyuan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Catherine LI