Outstanding, truly made it a home away from home”

The staff are phenomenal. The hotel, yes, some of the hardware could do with some improvements (my shower not as hot as my friend's, some blockage in drains, sand getting in during the sandstorm even though everything was closed) but I totally get it given where this hotel is located. I could feel everything they could in this faraway place where you cannot get things as easily as in say Beijing/Shanghai. Yes the breakfast place was amazing, the food good, and the location super, but I really wanted to commend the staff. I came in from Beijing with some fruits, when the staff came to turn bed (I was out) they noticed it and got me a big plate, a fruit knife and a note telling me they saw I got fruits and thought I would be needing a knife. I spend about half the year living in hotels for work and travel and this is the FIRST TIME house staff brought me a proper knife and plate without me having to ask. It really was wonderful. Then there is the attentiveness of the front desk, the availability of water (super important since we are in desert area) and, washing powder for you to wash your sand ridden clothes in. I am not done with Dunhuang and am plotting my next adventure in another part of it already, will definitely try to make a stay here on the way out and on the way in. Thank you!

Highly recommended”

The hotel is as good as what I expected, really enjoy the stay, the style, design, bed comfort, shower, all good, the only small things is don't expect too much of the western food in hotel lol, such as dessert. But as a local hotel in Dunhuang, I think people is not coming for eating western food, their Chinese resturant is very good, so not a big deal:) In general, it's really a good hotel worth to stay

Excellent service”

We really enjoyed our stay at this hotel. The staff went out of the way to make our stay pleasant and we’re all very helpful. The Valet captain, Michael was particularly helpful, he drove us to the caves and made sure that we got lined up with the right tickets at the right time so that we could have the English language tour.

Wonderful stay”

Helpdul and friensly staff

Nice stay ”

Nice stay and highly recommend!

A GREAT HOTEL”

nice decoration. great location. easy to go to the places i want. you can travel in the hotel. the breakfast is not bad.

Très bien”

Very close to the sand dunes, fantastic roof top terasse with view onto the sand dunes. Very good Chinese restaurant. Very helpful staff. Camp fire and camel ride with breakfast unfortunately only available for groups of 20.

La meilleure halte de la route de la soie”

Les restaurants proposent des plats délicieux. Et le petit déjeuner est splendide. Bien sûr l'hôtel est très confortable, mais il exerce surtout un charme fascinant: en face des premières dunes du désert de Gobi, c'est une forteresse qui semble résister à la nature ou compose plutôt avec elle de la plus belle des manières.

Hotel situé dans un site exceptionnel ”

Peu de personnel parlant anglais et difficulté parfois à se faire comprendre.

Well furnished, great service, the only place I would choose to stay at Dun Huang”

A well designed, decorated and furnished hotel with contemporary facilities; staffs were very friendly and helpful; located next to the very famous Cresent Spring; restaurants serviced good quality food with choices and very reasonable prices. It definitely worths for the money.

A very special place to stay”

We were travelling with our 2 adult daughters and we had 2 rooms. The service from the staff was impeccable. There is a calmness in their manner. The rooms are homely, cosy and spacious. We liked that they reflected the culture/history of the area. The roof top restaurant is great at any time of the day, but especially at sunset. The bathroom facilities and provisions were great, with even a foot bath being provided. Would loved to have stayed here longer.

Excellent Service”

The rooms, while appearing archaic at first, are in reality quite modern and clean. The service was also impeccable; they even provided a free ride to the hospital when one of our family became sick. The amenities provided by the Hotel, such as the Apples, Tea, and Bottled Water were well appreciated. They even gave us stuffed camel plushies (1 per person) as souvenirs. The food was also great, though I would avoid the Chinese restaurant due to personal antipathy towards overpowering flavors. The hotel itself could also be considered as a tourist destination due to its plethora of shows and gorgeous scenery. Overall, it is at a great value for the price.

Excellent. ”

Need more option of restaurants.

amazing view”

Very good Hotel on the silk road . However only a few persons could speak english . Very good beds ,clean rooms, acceptable breakfast. Terrace and bar opened until 11 pm ! But very disappointing Spa . Spa rooms not well decorated, massages not exceptional, not even a glass of water after massage. no warm towels either on feet after foot massage . Need to be improved to reach hotel standard.

Fantastique”

Great hotel. Friendly staff. Nice restaurants. Assistant manager Eric is a star!

Underwhelming relic ”

A 90’s time warp. Good location (out of tiwn) and a good breakfast, but ridiculously overpriced. Set your expectations low.

Nice people, fantastic view, relax environment”

Excellent trip

Fantastic hotel”

I have to thank my local agent, Dunhuang Travel Guide, for recommending that I stay in this hotel during my visit. This is an architecturally beautiful hotel built to resemble a fortess. It blends in very well with the surrounding Gobi desert. Very impressive as one turns into the parking area in front of the hotel. You can start to imagine camels walking across. Their customer service is excellent. I arrived from an early train at around 8:45 am. They gave me a room immediately which I really appreciated. They also made accommodations at the time of check out. All staff were courteous and just really understanding and patient. The buffet breakfast is on the 4th floor rooftop with a wonderful view of the desert. The selection is good. The hotel provided complimentary transfer to and from train station and airport. It is also just a 15 minute walk to Mingsha Shan and Crescent Moon Lake. It also offers a shuttle to the night market.

Treat yourself to an incredible accommodation”

This is an architecturally beautiful hotel built to resemble a fortess. It blends in very well with the surrounding Gobi desert. Very impressive as one turns into the parking area in front of the hotel. You can start to imagine camels walking across. Their customer service is excellent. I arrived from an early train at around 8:45 am. They gave me a room immediately which I really appreciated. They also made accommodations at the time of check out. All staff were courteous and just really understanding and patient. The buffet breakfast is on the 4th floor rooftop with a wonderful view of the desert. The selection is good. The hotel provided complimentary transfer to and from train station and airport. It is also just a 15 minute walk to Mingsha Shan and Crescent Moon Lake. I am so thankful to DunHuang Travel Guide, the agency who arranged my itinerary, to recommend that I stay in this hotel during my visit. They are so in tune to what I wanted. www.DunHuangtravelguide.com. I just wished I had time to do their camel trekking and/or overnight desert camping. It sounded fantastic! If I ever come back, I will do that and stay in this hotel again.

Great hotel!”

The room, view, service, location , stuff , everything was so nice. We had such a lovely time there. Only once thing they can make it better is maybe their breakfast. Other Chinese hotels have served more fresh and tasty variety. But still we enjoyed it with great view of desert.