Fragrance Hotel - Balestier
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7.1
Very good
4.4% this month
/10
(1896 reviews)See what guests said
See map
7.4
Very good
Location rating score
Very good location - 260 meters from city center
  • Orchard Road2.79 km
  • Battlebox2.97 km
  • Singapore Flyer3.77 km
  • Merlion Park3.91 km
  • Cloud Forest4.39 km
  • Marina Bay Sands Casino4.5 km
  • Gardens by the Bay4.6 km
  • Supertree Grove4.67 km
  • Universal Studios8.19 km
  • Sentosa Island8.58 km
  • Free Wi-Fi

    Fragrance Hotel - Balestier

    255 Balestier Road, Novena, Singapore, Singapore, 329710 - See map

    Don't miss out!

    8 travelers are looking at this property right now | 3 travelers have booked today.

    "Staff was friendly to offer us a Superior Loft room whereby all the Superior double rooms was taken during our check in time."
    Jovy - January 22, 2018
    Exceptional reputation
    Recommended by 83% of guests
    Very good service
    7.6 rating for service
    Very good cleanliness
    7.3 rating for cleanliness
    Very good comfort
    7.2 room quality and comfort
    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Elevator

    • Room service

    Cheaper than 94% of all properties in Singapore in the last 24 hoursCompared to 1,358 Singapore properties at Agoda for various dates
    Value for money7.6
    Distance to city center3.3 km
    Location rating7.4
    Nearest airportSingapore Changi Airport (SIN) - Singapore
    Distance to airport15.6 km

    Rooms available at Fragrance Hotel - Balestier

    Superior Double or Twin Room
    Superior Double or Twin Room
    ...
    • Room size: 12 m²/129 ft²
    • Non-smoking
    • 1 double bed or 2 single be...
    Enter dates to see prices
    Deluxe Twin Room
    Deluxe Twin Room
    ...
    • Room size: 13 m²/140 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    Superior Family Room
    Superior Family Room
    ...
    • Room size: 14 m²/151 ft²
    • Non-smoking
    • 1 single bed and 1 double b...
    Enter dates to see prices
    Deluxe Loft
    Deluxe Loft
    ...
    • Room size: 14 m²/151 ft²
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    Triple Standard
    Triple Standard
    ...
      Enter dates to see prices
      Superior Loft
      Superior Loft
      ...
      • Room size: 13 m²/140 ft²
      • Non-smoking
      • 1 double bed
      Enter dates to see prices
      Family Room
      Family Room
      ...
      • Shower
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      Deluxe Room
      Deluxe Room
      ...
      • Shower
      Enter dates to see prices
      Run of House
      Run of House
      ...
      • Shower
      Enter dates to see prices
      Superior Room
      Superior Room
      ...
      • Shower
      Enter dates to see prices

      Frequently asked questions

      What time is check-in and check-out at Fragrance Hotel - Balestier?

      Check-in is from 3:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to Fragrance Hotel - Balestier?

      For those who wish to drive their own cars, Fragrance Hotel - Balestier has a car park available for guests. If you're looking for an easy way to get around Singapore with private transportation, the hotel can arrange taxi service.

      What is the smoking policy at Fragrance Hotel - Balestier?

      Fragrance Hotel - Balestier does not permit smoking in any of its rooms or indoor areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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      What people love about Fragrance Hotel - Balestier

      • 6.4
        Good

        "We were upgraded to deluxe loft, which we were grateful for."

        Lela

        |

        May 2, 2018

      • 7.2
        Very good
        Location

        "Nice location, near to bus stop, accomodating staff."

        Joan S.

        |

        November 14, 2018

      • 7.2
        Very good

        "Good for short stay and you get what you pay for."

        Alvin

        |

        June 25, 2018

      Property ranking|Compared to 1,358 Singapore properties
      See all rankings
      Cheapest price score
      Review score - United States
      8.3/10
      Room comfort score
      7.2/10
      Room size
      13 sqm.
      Better than
      94
      %
      of Singapore properties
      Better than
      88
      %
      of Singapore properties
      Better than
      84
      %
      of Singapore properties
      Bigger than
      79
      %
      of Singapore properties
      Up to 30% off with Agoda Insider Deals!

      Prices drop the moment you sign in!

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      More about Fragrance Hotel - Balestier

      More about Fragrance Hotel - Balestier

      8.8
      Excellent

      "The room is clean with comfortable beds (with clean comforte..."

      Lucilyn

      |

      December 11, 2018

      Description

      Show less

      Most talked about facilities

      Housekeeping
      80 mentions
      Food & Dining
      18 mentions
      Internet
      16 mentions
      Taxi
      7 mentions

      What they offer

      9.2
      Exceptional

      "Definitely will stay here again if I am traveling on my own."

      Florence

      |

      October 22, 2018

      View all reviews
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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      Food and dining

      Nearby restaurants

      American cuisine
      American cuisine
      Hungry Heroes
      830 m American, Bar, Grill
      Jack's Place Steak House & Restaurant
      1.1 km American, Steakhouse
      Suprette
      1.3 km American
      Asian cuisine
      Asian cuisine
      Lotus Vegetarian
      210 m Asian, Chinese, Sushi
      China Whampoa Homemade Noodles
      220 m Asian, Chinese
      Balestier Road Hoover Rojak
      250 m Asian, Chinese, Fast food
      Chinese cuisine
      Chinese cuisine
      Bak Kut Teh
      250 m Chinese
      188 Cafe
      260 m Chinese
      881 XO Fish Head Beehoon
      530 m Chinese, Seafood

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      Property's guest policies

      Show less

      Some helpful facts

      Show less

      Reviews of Fragrance Hotel - Balestier from real guests

      Overall rating
      7.1
      Very good
      From 1896 reviews
      Provided by verified guests of
      Agoda Reviews (1275)Booking.com Reviews (621)
      Rating via Agoda7.2
      /
      10
      Very good
      4.4% this month
      Cleanliness7.3
      Facilities6.5
      Location7.4
      Room comfort and quality7.2
      Service7.6
      Value for money7.6
      High score for Singapore
      Rating
      9+ Exceptional (88)
      8-9 Excellent (94)
      7-8 Very Good (191)
      6-7 Good (118)
      <6 Below Expectation (176)
      Time of the year
      Mar - May (108)
      Jun - Aug (197)
      Sep - Nov (203)
      Dec - Feb (159)
      All guests (1275)
      All room types
      All languages

      Show reviews that mention 

      Showing 667 verified guest comments
      12345
      8.8
      Excellent
      Fatha from Indonesia
      Family with teens
      Superior Family Room
      Stayed 2 nights in July 2019

      Worth Every Penny”

      Send lots of thx to the mgmt, bcs actually i ordered at fragrance hotel crystal in geylang, but due to monkeypox issue, i contact the management and they responsively help me by cancelling my order without additional charge! While living in fragrance balestier, the room and service was above my expectation based on other customer reviews, it was clean & the staff also very helpful and warm. Definitely will recommend this one to the others!

      Reviewed July 25, 2019

      Dear Fatha, Thank you for your exceptional review for Fragrance Hotel - Balestier and our management! It has been our utmost pleasure to have been of great service to you, we are delighted to assist you in the change of hotel in the best possible way. We would like to clarify that the moneypox incident was not at any of our Fragrance group of hotels. Please do come back to stay with us again soon! Best Regards, Thaddaeus Guest Experience Executive

      Responded August 01, 2019
      Fragrance Hotel - Balestier
      8.4
      Excellent
      Chong from Singapore
      Solo traveler
      Deluxe Loft
      Stayed 1 night in July 2019

      Good and comfy”

      The staffs are friendly. Bed is comfy but could use provide more pillows. Nice and decent price for a short stay :) There are durians outside of the hotel for a nice supper ;)

      Reviewed July 25, 2019

      Dear Chong, Thank you for your awesome review for Fragrance Hotel - Balestier, and letting us know of your wonderful Fragrance experience! We are delighted to hear that you have had a great rest in our comfortable beds. Please come back soon! Best Regards, Thaddaeus Guest Experience Executive

      Responded August 01, 2019
      Fragrance Hotel - Balestier
      8.8
      Excellent
      Metta from Indonesia
      Family with teens
      Superior Double or Twin Room
      Stayed 2 nights in May 2019

      Clean, petite, value for money”

      The room is petite, but I love the crispy clean linen and towels. Bathroom is small but enough. We stayed 2 nights at family rooms and twin room, it has good window with view to the road. Fullfill our basic needs clean rooms, linen, towel, window, elevator, they give toileteries and bottled water and a hairdryer. For that price in spore you got all you need

      Reviewed May 12, 2019

      Dear Metta, Thank you for choosing our hotel as your preferred accommodation choice here in Singapore. It is heartening to hear that your stay had been a wonderful one and our location and service had met to your expectations. We look forward to welcoming you back for another stay with us. Regards, Jack Chee Senior Customer Relations Manager

      Responded May 23, 2019
      Fragrance Hotel - Balestier
      7.2
      Very good
      felicia from Indonesia
      Family with young children
      Superior Family Room
      Stayed 4 nights in July 2019

      Saving money”

      I book a share room for three person. The room small. There is bunk bed so the third person can go upstairs. There a space under bed to keep the luggage/shoes. The only concern is bathroom. So small until the toilet bowl and everything getting wet when we take shower. So when the next person take shower will be very messy.

      Reviewed July 20, 2019

      Dear Felicia, Thank you for your review, and finding great value during your stay with us at Fragrance Hotel - Balestier. Being a land-scarce island, our room size may be small, but it is functional. As many travellers spend their entire day out exploring the sights of Singapore and only return to the hotel at night for rest, they do not mind staying in more compact but attractively priced rooms. I have submitted your feedback for the bathroom to our management for their review. Thank you for letting us know how to serve you better. Best Regards, Thaddaeus Guest Experience Executive

      Responded July 28, 2019
      Fragrance Hotel - Balestier
      7.2
      Very good
      NUR from Malaysia
      Group
      Superior Double or Twin Room
      Stayed 2 nights in April 2019

      Very good”

      - we check in late night but the still welcoming us with smile - we book standard room but we were upgraded to superior loft which we were grateful for - aircond so cold - hardly to grab driver to pick up

      Reviewed July 02, 2019

      Dear Nur, Thank you for your very good review for Fragrance Hotel - Balestier, and appreciating the complimentary room upgrade service my colleague has provided you. Please come back again soon. Best Regards, Thaddaeus Guest Experience Executive

      Responded July 08, 2019
      Fragrance Hotel - Balestier
      6.4
      Good
      Christina from Philippines
      Group
      Deluxe Loft
      Stayed 2 nights in July 2019

      Should add more lights for each room..Bec it's dark”

      Pros. Near buses. Frontdesk are nice esp. auntie who very cheerfil

      Reviewed July 23, 2019

      Dear Christina, Thank you for your review for Fragrance Hotel - Balestier, and for your appreciation of our signature Fragrance hospitality, as well as your constructive feedback to add more lights in the room! I have submitted them to our management for their review. Thank you for letting us know how to serve you better! Best Regards, Thaddaeus Guest Experience Executive

      Responded August 01, 2019
      Fragrance Hotel - Balestier
      10.0
      Exceptional
      Aizzel from Philippines
      Family with teens
      Superior Family Room
      Stayed 4 nights in May 2019

      Perfect”

      We enjoyed our stay in Balestier Hotel. The room was super clean. They gave us bottles of water every single day and coffee. Changed sheets every day. The location is just 30 steps from a bus stop. Very convenient

      Reviewed May 27, 2019

      Dear Aizzel, Thank you for letting me know that you have had a perfect Fragrance experience with us at Fragrance Hotel - Balestier. It has been our utmost pleasure to have served you well. Please come back soon! Best Regards, Thaddaeus Guest Experience Executive

      Responded June 10, 2019
      Fragrance Hotel - Balestier
      4.0
      Boon from Malaysia
      Couple
      Superior Double or Twin Room
      Stayed 2 nights in May 2019

      Different from advertised”

      We were given a room next to escalator with toilet without a door, can you believe it? Your bed is right next to the toilet. How pity it is? You can hear and see your partner bath bcoz it only have a half transparent glass door to separate the toilet bowl and wash basin. You wouldnt want to experience it as is totally different from what they advetised. Things are poorly maintain and lots of stains everywhere. Definitely not recommend

      Reviewed May 06, 2019

      Dear Boon, I had taken note of your comments regarding the room, which I am sorry it did not meet to your stay expectations. I had verified that you had been accommodated correctly in the Superior Room, as reserved in your hotel booking. It is an en suite room, whereby the bedroom is connected to a private bathroom via a bathroom door. For the privacy of the guest, the door can be closed and secured fully via a door latch. I also wished to explain that the bathroom door with frosted glass serves to allow light and create a more open feel for the occupant. Regards, Jack Chee Senior Customer Relations Manager

      Responded May 23, 2019
      Fragrance Hotel - Balestier
      2.8
      GUNASEELAN from Singapore
      Couple
      Superior Double or Twin Room
      Stayed 4 nights in April 2019

      Noise exhaust running on top of room the whole day. China tourist making noise early in the morning ”

      It’s a noisy place daily in common walkway by China tourist. The room toilet don’t have a complete door to keep noise in the toilet from being heard in the room. Not recommending this hotel if u want peace.

      Reviewed April 27, 2019

      Dear Gunaseelan, I am sorry to hear of the disturbance caused during your stay at the hotel. Your feedback is essential in the hotel's continuous efforts to improve our service standards and facilities. Please accept my apologies for the convenience caused. Regards, Jack Chee Senior Customer Relations Manager

      Responded May 10, 2019
      Fragrance Hotel - Balestier
      9.2
      Exceptional
      Mary-Ann from Philippines
      Family with teens
      Superior Family Room
      Stayed 4 nights in April 2019

      Exceptional”

      The staff of the hotel were accommodating and nice, from the reception area to the guy who kept our room clean everyday. I highly recommend the hotel especially if you're only looking for a place to sleep.

      Reviewed April 15, 2019

      Dear Mary-Ann, Thank you for taking time to write a review of our Fragrance Hotel - Balestier. We are delighted to learn of your positive comments concerning your hotel stay and or recommending our hotel. We look forward to welcoming you back and to delight you with our Fragrance hospitality again! Ariel Guest Experience Executive

      Responded May 03, 2019
      Fragrance Hotel - Balestier
      2.0
      Wee from Singapore
      Business traveler
      Superior Double or Twin Room
      Stayed 1 night in March 2019

      Small room, dirty and full of bugs!”

      Small room, dirty and full of bugs! Small room, dirty and full of bugs! Small room, dirty and full of bugs! Small room, dirty and full of bugs! Small room, dirty and full of bugs! Small room, dirty and full of bugs!

      Reviewed March 10, 2019

      Dear Wee, I'm very sorry to hear that your experience with us could have been much better. I have submitted your feedback to the Housekeeping Team for their immediate follow-up. Best Regards, Thaddaeus Guest Experience Executive

      Responded April 09, 2019
      Fragrance Hotel - Balestier
      5.6
      Caryn from Malaysia
      Business traveler
      Superior Double or Twin Room
      Stayed 1 night in February 2019

      Unstable Wifi”

      Front office share a good information sheet on ways to get to places. Very helpful information. Convenient to reach anywhere as bus stop just nearby and food outlets too are aplenty. The wifi is unstable, keep losing connection.

      Reviewed March 07, 2019

      Dear Caryn, Thank you for appreciating my colleagues' work at the front desk, as well as our hotel's proximity to various dining options. We are currenrly working on strengthening and improving the speed of our WiFi facility. We seek your understanding while we work to resolve this issue. Best Regards, Thaddaeus Guest Experience Executive

      Responded April 01, 2019
      Fragrance Hotel - Balestier
      8.0
      Excellent
      Dodi from Indonesia
      Family with young children
      Superior Loft
      Stayed 2 nights in June 2019

      Good location with many food place around”

      Room was quite small but adequate. Close to many restaurants.

      Reviewed June 13, 2019

      Dear Dodi, Thank you for choosing Fragrance Hotel - Balestier as your preferred accommodation choice here in Singapore. I am glad that hotel's accessible location had met your needs as a traveller, and I hope you had the chance to try many of the delicious local food offerings in our vicinity! We hope to see you again on your next visit to Singapore. Best regards, Ariel Guest Experience Executive

      Responded June 24, 2019
      Fragrance Hotel - Balestier
      8.8
      Excellent
      LEONG from Singapore
      Couple
      Superior Loft
      Stayed 1 night in May 2019

      Near everyting”

      Good clean rm with nice food around

      Reviewed May 13, 2019

      Dear Leong, Thank you for taking time to write a review of your hotel stay. We are delighted that you had enjoyed your stay with us, in particular the clean and comfortable room and the myriad of eateries nearby. We appreciate your review and thank you for staying with us. Regards, Jack Chee Senior Customer Relations Manager

      Responded May 23, 2019
      Fragrance Hotel - Balestier
      8.8
      Excellent
      Jeannie from Malaysia
      Group
      Superior Loft
      Stayed 2 nights in July 2018

      Location near to bus stops (to Novena MRT & Orchard Road)”

      This hotel range is recommended by my friend. We booked superior loft with the toilet and couch on the lower floor. The double bed is located at the upper deck. The toilet is equipped with a shower with heater and toiletries. Overall, we had a good stay.

      Reviewed July 18, 2018
      8.0
      Excellent
      Paolo from Philippines
      Group
      Superior Family Room
      Stayed 3 nights in May 2018

      One week in SG”

      The rooms aren't that spacious but are still very comfortable to stay at. Heads up, if you're used to taking the MRT in going around SG, Fragrance Balestier is not close to a train station. You can take the bus and go to Novena which I think is the nearest station from the hotel (3rd stop from hotel). There are a lot of hawkers and convenience store within the area as well so you don't need to worry about getting hungry or expensive dining. There's nothing special about the facilities of this hotel but they compensate with good customer service. Overall, I enjoyed my stay and this hotel was worth my money.

      Reviewed June 06, 2018
      8.0
      Excellent
      anastasiasugiharta from Indonesia
      Family with young children
      Superior Double or Twin Room
      Stayed 1 night in November 2017

      the room was too small”

      when i got there they said the room that i book was under maintenance so they referred me to the fragrance -rose next door. the room was so small i think it is suitable for 1 person only , overall it was a nice visit and easy to find food and local shops because it was great local neighboor. bust stop only 1 minute away but no mrt station nearby

      Reviewed November 26, 2017
      8.8
      Excellent
      Norsyema from Malaysia
      Group
      Superior Family Room
      Stayed 3 nights in October 2017

      very good”

      Staff were just nice (not too friendly but kind enough to make us feel comfortable abd taken care of) which is what we really needed. Location was abit far from city centre and mrt station. If u dont mind using taxi everywhere then this is the best hotel. Price was ok as well for a room of 3. Near to 7E. Our favourite was the bedsss. Souble decker!! Wuhuu.. room abit small but just nice!

      Reviewed October 26, 2017
      8.8
      Excellent
      Ida from Indonesia
      Group
      Superior Double or Twin Room
      Stayed 1 night in August 2017

      The room is small but have everything you need!”

      We book a superior double but due to late check in, they give us a superior loft. It is 3m2 room with the loft, small sink, a combined shower and toilet in a 1m2 space, boiler, safety box, hairdryer, big mirror for makeup, tv, sofa and refrigerator. Quite suitable for backpacker and couple who are looking for a budget hotel. The only bad review for the room is the loft's height is just around 150cm so you need to crawl to the bed to avoid banging on the ceiling just like me.

      Reviewed August 13, 2017
      8.8
      Excellent
      Everlyn from Philippines
      Group
      Superior Family Room
      Stayed 4 nights in November 2016

      Affordable for a 3-pax room”

      It's my 5th time in Singapore and this is the first time I booked at Fragrance because my usual does not have an available room for 3. Since I've been hearing Fragrance for long, I tried booking and I find the place cozy though it's small. But we don't mind it at all. It is also near the tourist destinations and bus stations so commuting was very easy.

      Reviewed December 02, 2016
      12345
      This is a popular property. Don't miss out!

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      Fragrance Hotel - Balestier
      |Very good 7.2
      ×
      Check in. Step out.
      Experiences on Agoda. Because your room is just the beginning.

      • Very good location
      • Orchard Road
      • Novena MRT Station is within 0.99 km