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Fragrance Hotel - Bugis

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Very good
Based on 3420 reviewsSee what guests said
7.1
Fragrance Hotel - Bugis
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7.1 Very good guest rating
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"Great location in Bugis. Friendly staff that would assist y..."

FelicianoPhilippines
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8.4 Excellent location
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8.4Location
  • 350 meters to public transportation

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

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Room choices
Superior
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  • 12 m²/129 ft²
  • Non-smoking
  • 1 double bed or 2 single be...
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Deluxe
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  • 13 m²/140 ft²
  • Non-smoking
  • 1 double bed
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Double Or Twin Superior
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  • 14 m²/151 ft²
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Triple Standard
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  • 17 m²/183 ft²
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Double Or Twin Deluxe
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  • 14 m²/151 ft²
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Double or Twin
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    Verified guest reviews

    Agoda Reviews (3420)Booking.com Reviews (600)
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    Cleanliness7.3
    Facilities6.1
    Location8.4
    Room comfort and quality7.0
    Service7.2
    Value for money7.0
    Provided by verified guests of Agoda
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    Showing 3160 verified guest comments
    12345
    5.2
    Man from Malaysia
    Solo traveler
    Superior
    Stayed 2 nights in November 2017
    The hotel name should be Stinky Hotel. Not Fragrance hotel
    THE HOTEL BIGGEST PROBLEM IS THE SMELLY BATHROOM. Name Fragrance Hotel when it should be named stinky hotel. My Singaporean friend comment that this hotel is famous for "short-stay" guest. Value for money is so so. If I know of the smell that I need to deal with, I probably don't mind to pay another 10-20 dollar for a better choice. Location : It looks to be near MRT station but the fact is 10 minutes walk away. Bugis area is always crowded with lots of food choice and pub. But don't worry, since most of the room is without window, the noise from pub will not affect you. You should be more worry about the noise from room next to you. Cleanliness : The room is ok in cleanliness but the bathroom water is flooded when I shower. I feel one reason for the bad smell is the clogged water sink. Staff : They do their job but no smile, no greetings. Facilities : Working lift. the only facilities that I used. There is 2 computer at lobby for web surfing. Not sure if it works. WIFI is ok.
    Reviewed November 14, 2017
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    9.2
    Jennifer-Anne from Philippines
    Family with young children
    Superior
    Stayed 3 nights in November 2016
    Exceptional
    location was very convenient to all types of transportation, staff were friendly and accommodating, we arrived around 2 am and they were ready to check us in... convenient store located downstairs.
    Reviewed November 14, 2017
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    6.4
    Mickey from Hong Kong
    Business traveler
    Superior
    Stayed 1 night in November 2017
    Fairly Good
    Good value of money, a convenient location
    Reviewed November 12, 2017
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    10.0
    Angelica from Philippines
    Couple
    Superior
    Stayed 3 nights in November 2017
    Exceptional
    Nice hotel with very good location ,will surely recommend this hotel to my friends 😃😃
    Reviewed November 11, 2017
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    5.2
    Roselle from Philippines
    Group
    Superior
    Stayed 3 nights in November 2017
    Lower standards on our 2nd visit
    This is actually our 2nd visit to the hotel. On our 1st visit, the hotel looked new, clean and fresh. The front desk staff would happily greet us. This is why we booked this hotel again for our visit this year. Unfortunately, the standards of the hotel went down. The front desk staff no longer made an effort to greet its guests, bed sheets at our first night had blood stains and obviously weren't changed. The drawer in the table could no longer be opened, slippers were no longer provided, the CR door's lock was rusty and not functioning. We were very disappointed. It's as if the hotel was not well maintained or probably there's a new management. Our parents were also booked in the same hotel and they had the same sentiments. Although towels were provided, no hand towels or floor mats were provided considering the floor easily got wet and our feet, upon coming out of the CR would also be wet. All in all, it wasn't a very good stay but location was good since it is just walking distance to the MRT and Bugis street.
    Reviewed November 10, 2017
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    8.4
    Surina from Brunei Darussalam
    Solo traveler
    Superior
    Stayed 1 night in August 2017
    Good!
    It was a nice stay, the room is comfy and easy access to the MRT!
    Reviewed November 06, 2017
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    8.4
    Feliciano from Philippines
    Family with young children
    Superior
    Stayed 4 nights in October 2017
    Great location and value for money
    Great location in Bugis. Friendly staff that would assist your needs.
    Reviewed November 05, 2017
    1 traveler found this review helpful. Did you?|
    6.0
    Peter from Malaysia
    Business traveler
    Superior
    Stayed 1 night in October 2017
    Above average
    Toilet not so clean..
    Reviewed November 03, 2017
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    6.0
    Ryan from Singapore
    Solo traveler
    Superior
    Stayed 1 night in November 2016
    nice and clean
    fine
    Reviewed November 01, 2017
    1 traveler found this review helpful. Did you?|
    6.0
    Liew from Malaysia
    Couple
    Superior
    Stayed 1 night in October 2017
    Nice for short stay
    Cleanliness are average as the hotel are quite old. Lights are abit Dimm and room are quite small. Overall just stay for a day sleep is fine l
    Reviewed October 25, 2017
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    12345
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    Fragrance Hotel - Bugis
    |Very good 7.1
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