Fragrance Hotel - Crystal
Fragrance Hotel - Crystal
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"Room was good and nice and big"

Vidura

|

April 18, 2018

Superior Double or Twin - Guestroom Fragrance Hotel - Crystal
Superior Double or Twin - Guestroom
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Lobby Fragrance Hotel - Crystal
Lobby
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Lobby Fragrance Hotel - Crystal
Lobby
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Bathroom Fragrance Hotel - Crystal
Bathroom
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Very good
Location
7.0
See all 32 photos Fragrance Hotel - Crystal
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Fragrance Hotel - Crystal

Very good location
- 1.41 kilometers from city center
- What's nearby?
Very good
From 1495 reviewsSee what guests said
7.5
/
10
Excellent value for money
8.0
Recommended by 85% of guests
Value for money8.0
Distance to city center3.2 Km
Location rating7.0
Nearest airportChangi International Airport (SIN) - Singapore
Distance to airport13.2 km
  • 540 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

Room choices
7.8
Very good
Room comfort & quality
This property is in high demand!Last booked 4 hours ago | 14 travelers are looking at this property right now
Deluxe Double or Twin
Deluxe Double or Twin
...
  • Room size: 13 m²/140 ft²
  • Street view
  • 2 single beds or 1 double b...
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Superior Double or Twin
Superior Double or Twin
...
  • Room size: 12 m²/129 ft²
  • Street view
  • 1 double bed or 2 single be...
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Superior Family
Superior Family
...
  • Room size: 15 m²/161 ft²
  • Street view
  • 1 single bed and 1 double b...
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Twin/Double room - De Luxe
Twin/Double room - De Luxe
...
  • Shower
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Single Room Superior (Without Breakfast)
Single Room Superior (Without Breakfast)
...
  • Shower
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Family Room
Family Room
...
  • Non-smoking
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Family Room M
Family Room M
...
  • Non-smoking
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Double
Double
...
  • Shower
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Single Room Deluxe (Without Breakfast)
Single Room Deluxe (Without Breakfast)
...
  • Shower
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Family Room M
Family Room M
...
  • Non-smoking
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What people love about the property

  • "Everythinng was nice, room is big and clean."

    nancy

    |

    February 23, 2018

  • "Clean, modern and comfortable."

    kirstie

    |

    February 22, 2018

  • "Good bright rooms. perfect"

    Ersin

    |

    February 3, 2018

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More about Fragrance Hotel - Crystal

More about Fragrance Hotel - Crystal

"Convenient, clean and comfortable."

Nadh

|

March 22, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

American cuisine
American cuisine
The Ranch
720 m American, International, Italian
TWO bakers
2.2 km American, Cafe, French
Tolido's Espresso Nook
2.3 km American, Asian, Cafe
Asian cuisine
Asian cuisine
Binggojung Korean Dessert House
210 m Asian, Korean
Old Geylang
260 m Asian, Chinese, Seafood
Mongkok Dim Sum @ Geylang
400 m Asian, Chinese
Chinese cuisine
Chinese cuisine
136 Hong Kong Street Fish Head Steamboat
330 m Chinese, Seafood
Eminent Frog Porridge
360 m Chinese
Golden Bay Eating House
370 m Chinese

What they offer

"Good location, nice bed & cool a/c."

Mona F.

|

March 27, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (1495)Booking.com Reviews (992)
7.5
/
10
Cleanliness7.9
Facilities7.1
Location7.0
Room comfort and quality7.8
Service7.5
Value for money8.0
Provided by verified guests of Agoda
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All guests (1495)
All room types
Showing 846 verified guest comments
12345
8.4
Excellent
Nicole
Solo traveler
Superior Double or Twin
Stayed 1 night in November 2018
Rate 7/10”
Cozy room. Bed and pillow are comfortable. Aircon and heater works well. Bad experience part is the WiFi is not working the next morning of my stay and I had to use my data!! And woken up by a man at 6am who loudly banging door and shout for his friend to wake up for 5 minutes!! But it's not my first stay at Fragrance so I know in advance their rooms are not sound proof, but can maybe stick some "Keep your volume down" sign at the hallway? Telephone in room not working. A lot of hairs behind the door and under the table, but I'm not picky and bed have no hair so it's okay. Some ants but it's fine too. For this price, I had a relaxing and comfortable stay. Will come back and hopefully can see improvement the next time I stay in Fragrance!
Reviewed November 10, 2018
7.6
Very good
Jessica from Philippines
Family with young children
Superior Family
Stayed 3 nights in November 2018
good!”
pros: they have weighing scale so you can check your baggage, quiet rooms cons: far from mrt station, toilet inside the room has no bidet
Reviewed November 09, 2018
6.0
hanidee from United States
Couple
Superior Double or Twin
Stayed 3 nights in October 2018
we didn't know it was a red light district at this place.”
Overall it was okay. Staff was very not so friendly.
Reviewed November 09, 2018
8.0
Excellent
NIZAM from Malaysia
Couple
Superior Double or Twin
Stayed 1 night in November 2018
Value for money”
Very nice
Reviewed November 08, 2018
7.2
Very good
Similun from Thailand
Couple
Superior Double or Twin
Stayed 2 nights in November 2018
Sound of water in drain pipe”
-Sound of water in drain pipe annoying me all night before sleep it's hard for me to sleep (room 807) -Room is pretty good but some hair is on the floor -Bathroom is the best -Location is far from city take some time to go there but not a problem because hotel is located near 2 bus stop -I can check-in at 1 pm it's good Overall is okay I pretty like here but for about sound problem hotel should fix this problem.
Reviewed November 06, 2018
8.8
Excellent
vista from Indonesia
Couple
Superior Double or Twin
Stayed 1 night in October 2018
Excellent”
Convenient, clean and comfortable. Strong bleach smell. But you'll get used to it.
Reviewed November 05, 2018
7.6
Very good
JAE from South Korea
Couple
Superior Double or Twin
Stayed 2 nights in October 2018
Overall satisfied except Location.”
It's worthy to stay.
Reviewed November 02, 2018
7.6
Very good
JAE from South Korea
Couple
Superior Double or Twin
Stayed 1 night in October 2018
Overall satisfied except Location.”
It worthy to stay.
Reviewed November 02, 2018
5.2
Tan from Malaysia
Couple
Superior Double or Twin
Stayed 1 night in October 2018
Very smelly bathroom”
The window is sealed and therefore the smell from the bathroom and the room was very terrible. It was a bad experience. Fragrance Ruby is better.
Reviewed November 01, 2018
7.2
Very good
Aslinah from Malaysia
Couple
Superior Double or Twin
Stayed 1 night in October 2018
Big with reasonable price”
Spacious small price
Reviewed October 31, 2018
6.4
Good
Augustina from Singapore
Couple
Superior Double or Twin
Stayed 1 night in October 2018
Interior of Hotel Rooms ”
The hotel is very new and nicely renovated . The bed and furniture was all new and nice . It gives it every comfortable feel .
Reviewed October 30, 2018
7.6
Very good
Ungku from Malaysia
Couple
Superior Double or Twin
Stayed 1 night in October 2018
Nice and comfortable.”
Room size is spacious enough. Bed is also comfortable but not fixed or heavy enough so it moves easily.
Reviewed October 30, 2018
9.2
Exceptional
ANH from Vietnam
Family with young children
Superior Double or Twin
Stayed 2 nights in August 2018
Good service, clean”
Location so far to MRT
Reviewed October 29, 2018
10.0
Exceptional
eddy from Indonesia
Solo traveler
Superior Double or Twin
Stayed 2 nights in October 2018
spot place was exelent”
exelent spot
Reviewed October 26, 2018
5.6
Anna from Thailand
Couple
Superior Double or Twin
Stayed 3 nights in September 2018
Above average”
The hotel is old, it has a very strong smell of cigarettes in the corridor and it's super noisy. I travel a lot and I know that all hotels are noisy, but when you can hear that somebody is taking a shower it isn't great. The first night we couldn't sleep because Chinese were spoken all night in the room somewhere in our floor. The stuff is very friendly though, so only this thing doesn't let me to make this review even worse. Before I stayed in the hotel 81 on the same street as Fragrance and it was much cleaner and better and the price was nearly similar. I won't stay in Fragrance again and can't recommend it also.
Reviewed October 25, 2018
Dear Anna, I am sorry to hear of your disappointment in the room cleanliness. I appreciate your valuable feedback and this shall be shared with the Hotel Team to identify the areas of concern so as to improve the guest experience. Regards, Jack Chee Senior Customer Relations Manager
Responded November 15, 2018
Fragrance Hotel - Crystal
7.6
Very good
Aslinah from Malaysia
Solo traveler
Superior Double or Twin
Stayed 1 night in October 2018
Big and Modern room”
Spacious for a budget hotel. Value for money. Street view room needs to have sound proof.
Reviewed October 23, 2018
10.0
Exceptional
Edsyl from Philippines
Family with young children
Superior Double or Twin
Stayed 3 nights in October 2018
i would recommend this hotel and will definitely book this again”
pros -friendly staff -near bus station -clean room - near convenience store cons - near red light but you will not feel it since it is in the corner - a little bit far from hawkers/restaurants
Reviewed October 23, 2018
10.0
Exceptional
michael from Thailand
Business traveler
Superior Double or Twin
Stayed 2 nights in October 2018
Perfect”
Roomy suites, great location 15 min to MRT approx, resturants everywhere, great staff, I would stay again and recommend it. Beds are typical firm in Asia so this is no different. I am used to a soft bed but no complaints. Noise was not an issue.
Reviewed October 21, 2018
2.4
Lee from Malaysia
Group
Superior Family
Stayed 2 nights in October 2018
Bad reviews, the room had really bad smell ,like...fungus growing on the wall,cockroach on the room ”
No recommend any one stay here , really an bad experience.. we can’t cahnge our room , cause the staff said is fully booked .. so we decided to change to another fragrance hotel , but we need to paid extra 110. Really don’t stay at this hotel ,
Reviewed October 20, 2018
Dear Lee, I understood you had booked a Superior Family room for your stay and you had found the room conditions not up to the standard you had come to expect from the hotel. It is regrettable the Duty Staff was unable to offer a room change in view of a full house situation. As such, you had relocated to my sister property, Fragrance Hotel - Crystal, located 400m away in the same district. The additional SGD110 you had paid is for the room upgrade from your originally booked Superior Family Room to the Deluxe Family Suite. Regards, Jack Chee Senior Customer Relations Manager
Responded November 15, 2018
Fragrance Hotel - Crystal
6.4
Good
thilan from Sri Lanka
Couple
Superior Double or Twin
Stayed 3 nights in October 2018
place was nice and clean.room service good and cleanliness excellent.Staff was not quite helpful”
Staff must be helpful and show good attitude on visitors..
Reviewed October 16, 2018
12345
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