Fragrance Hotel - Crystal
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Fragrance Hotel - Crystal

50 Lorong 18 Geylang, Geylang, Singapore, Singapore, 398824
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Superior Double or Twin Fragrance Hotel - Crystal
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     Fragrance Hotel - Crystal

    Fragrance Hotel - Crystal Reviews

    7.5
    Very good
    /10
    (1786 reviews)See what guests said
    10.0
    Exceptional

    "Roomy suites, great location 15 min to MRT approx, resturant..."

    michael

    -

    October 21, 2018

    8.1
    Excellent value for money
    Recommended by 86% of guests

    Things you’ll love about Fragrance Hotel - Crystal

    Things you'll love

    • 530 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    Very good
    Location
    7.1
    See map
    Very good location - 1.42 kilometers from city center
    Popular
    Nearby
  • Singapore Flyer3.05 km
  • Cloud Forest3.48 km
  • Gardens by the Bay3.52 km
  • Supertree Grove3.61 km
  • Merlion Park3.94 km
  • Marina Bay Sands Casino4.08 km
  • Battlebox4.18 km
  • Orchard Road4.88 km
  • Sentosa Island8.89 km
  • Universal Studios8.99 km
  • Don't miss out!

    13 travelers are looking at this property right now | 8 travelers have booked today.

    Value for money8.1
    Distance to city center3.2 Km
    Location rating7.1
    Nearest airportSingapore Changi Airport (SIN) - Singapore
    Distance to airport13.0 km

    Rooms available at Fragrance Hotel - Crystal

    7.8
    Very good
    Room comfort & quality
    Deluxe Double or Twin
    Deluxe Double or Twin
    ...
    • Room size: 13 m²/140 ft²
    • Street view
    • 2 single beds or 1 double ...
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    Superior Double or Twin
    Superior Double or Twin
    ...
    • Room size: 12 m²/129 ft²
    • Street view
    • 1 double bed or 2 single b...
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    Superior Family
    Superior Family
    ...
    • Room size: 15 m²/161 ft²
    • Street view
    • 1 single bed and 1 double ...
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    Superior Family Room
    Superior Family Room
    ...
    • Shower
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    Run of House
    Run of House
    ...
    • Shower
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    Deluxe Room
    Deluxe Room
    ...
    • Shower
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    Superior Room
    Superior Room
    ...
    • Shower
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    Family Room M
    Family Room M
    ...
    • Non-smoking
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    Superior Room
    Superior Room
    ...
    • Shower
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    Deluxe Room
    Deluxe Room
    ...
    • Shower
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    Have a question for Fragrance Hotel - Crystal?

    What people love about Fragrance Hotel - Crystal

    • 5.6
      Review score

      "Everything worked in the room and the staff was nice."

      jenni

      |

      January 11, 2019

    • 8.8
      Excellent

      "The room is clean and has enough facilities."

      Yen

      |

      December 31, 2018

    • 8.8
      Excellent

      "The staff is quite supportive."

      Yen

      |

      December 31, 2018

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    More about Fragrance Hotel - Crystal

    More about Fragrance Hotel - Crystal

    8.0
    Very good

    "Bus stops are around 3-4 mins walk from the hotel and there..."

    Lenny

    |

    December 26, 2018

    An overview

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    What they offer

    10.0
    Exceptional

    "Modern rooms and great price/distance to the cbd ratio"

    Tommaso

    |

    January 6, 2019

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    American cuisine
    American cuisine
    The Ranch
    720 m American, International, Italian
    TWO bakers
    2.2 km American, Cafe, French
    Tolido's Espresso Nook
    2.3 km American, Asian, Cafe
    Asian cuisine
    Asian cuisine
    Binggojung Korean Dessert House
    210 m Asian, Korean
    Old Geylang
    260 m Asian, Chinese, Seafood
    Mongkok Dim Sum @ Geylang
    400 m Asian, Chinese
    Chinese cuisine
    Chinese cuisine
    136 Hong Kong Street Fish Head Steamboat
    330 m Chinese, Seafood
    Eminent Frog Porridge
    360 m Chinese
    Golden Bay Eating House
    370 m Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Fragrance Hotel - Crystal from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (1786)Booking.com Reviews (1209)
    7.5
    /
    10
    Cleanliness7.9
    Facilities7.1
    Location7.1
    Room comfort and quality7.8
    Service7.6
    Value for money8.1
    All languages
    All guests (1786)
    All room types

    Show reviews that mention 

    Showing 938 verified guest comments
    12345
    6.8
    Good
    Ashrin from Singapore
    Solo traveler
    Superior Double or Twin
    Stayed 1 night in May 2019

    room not swept”

    Room looks okay except my request for high floor and quiet room was instead being given the TOTAL opposite! I was given 2nd floor and room next to the lift lobby. Room floor was not swept and room has some musky odor smell.

    Reviewed May 21, 2019
    4.4
    Ruela from Canada
    Couple
    Superior Double or Twin
    Stayed 4 nights in April 2019

    U get what u paid for I guess”

    There’s no fridge so you can’t stock up on food nor keep your drinks cool, we found out that this specific location is in the red light district of Singapore. Seemingly safe in the day, but watch out if you’re returning late. Our taxi driver suggested we change to the Chinatown location. So you might want to try that one to feel more safe. There’s no room service but towels and toothbrush and daily cleaning provided. Knowing that this is a budget hotel, it’s the best you can get in Singapore. Easy access to buses, local eateries and a 7-11 within walking distance. I suggest making the trip to Maxwell Food Centre for local food as the local eateries around are overpriced and isn’t even half as good as the food at maxwell. Staff was ok. Neither helpful nor significantly inattentive. At least it’s a place to shower, a bed and a roof over your head while you explore Singapore.

    Reviewed May 16, 2019

    Dear Ruela, I'm sorry to hear about your experience in Singapore. I regret to inform you that in-room chillers are not part of the standard outfitting for economy-tiered hotels. Singapore is one of the safest cities in the world, and there is no cause for concern due to our hotel's location. It is also safe to be out at night. Geylang district is one of the most vibrant and authentic estates filled with many local delicacies that continue to operate into the wee hours of the morning. We hope you have found time to explore the various cuisines within our vicinity! We hope to serve you again. Best Regards, Thaddaeus Guest Experience Executive

    Responded May 24, 2019
    Fragrance Hotel - Crystal
    9.2
    Exceptional
    Catherine from Philippines
    Couple
    Superior Double or Twin
    Stayed 5 nights in May 2019

    Worth it!”

    Location is okay. It’s also near in the MRT and also the food stalls. The staff there was kind. The room is clean but underneath the bed there’s a lot of dust and dirty. And also the cup when you used it i thought they wash it but the days goes by i saw that they only wash it by water. They did not use any dishwashing liquid on it. So a big no no for me. But overall i love the hotel and the surroundings.

    Reviewed May 15, 2019
    8.0
    Excellent
    Tan from Malaysia
    Couple
    Superior Double or Twin
    Stayed 2 nights in May 2019

    Strategic location in the center of Gaylang. Clean and comfortable room. Helpful front desk staffs ”

    The location is strategic and easy access to good food. There are a lot of Chinese restaurants which serve delicious food even in the midnight. The hotel is located in the same row of red light district. Ladies who are traveling alone might need to consider as there are guys who walk in gang around that area. Room is new, clean and comfort, however, doesn't have sound reduction among rooms and corridor. We could hear what people said outside and beside rooms which could be annoying. In overall, good rates, clean room with strategy location.

    Reviewed May 05, 2019

    Dear Tan, Yes, many travellers had enjoyed their stay at Fragrance Hotel - Crystal in view of its location, which is served by an efficient transport network and the many dining establishments offering a wide variety of food from Chinese, Malay, Indian, Thai to the many local fare there. I understood that some guests might not feel comfortable in the neighbourhood, however, the Geylang district is as safe as any other part of Singapore, and it is one of the most authentic and vibrant areas of the city. I am sorry to hear of the noise disturbance caused by the neighbouring guests during your hotel stay. Despite this, I am glad you had rated positively for the hotel stay and I look forward to welcoming you back soon. Regards, Jack Chee Senior Customer Relations Manager

    Responded May 23, 2019
    Fragrance Hotel - Crystal
    10.0
    Exceptional
    YEOW from Malaysia
    Solo traveler
    Superior Double or Twin
    Stayed 1 night in May 2019

    Good”

    Easy

    Reviewed May 14, 2019

    Dear Yeow, We appreciate your positive comment of your hotel stay. It is our pleasure to be of service to you. Regards, Jack Chee Senior Customer Relations Manager

    Responded May 23, 2019
    Fragrance Hotel - Crystal
    8.0
    Excellent
    singaravelu from India
    Family with teens
    Superior Family
    Stayed 3 nights in February 2019

    Nice Stay in a clean Hotel”

    Hotel location is very well connected by MRT, Bus and Taxis. Staffs are friendly and easy to approach. Check in and out was done very fast. Toiletries, water and coffee/ Tea replenished daily. Recommend place to stay with family.

    Reviewed February 22, 2019

    Dear Singaravelu, Thank you for your great review and recommendation for Fragrance Hotel - Crystal! We hope you have enjoyed your experience as much as we have enjoyed serving you! Please come back soon! Best Regards, Thaddaeus Guest Experience Executive

    Responded March 07, 2019
    Fragrance Hotel - Crystal
    9.6
    Exceptional
    John from Philippines
    Family with teens
    Superior Double or Twin
    Stayed 3 nights in February 2019

    Almost Perfect”

    Very cheap but very new so you do get your money’s worth. The bed is good, no closet, you just need to hang stuff in a section, very good Filipina at front desk, but only had issues with the bathroom without locks. No extra keys also when asked for it. But overall, a pretty good place to start your travel, bus station is near, food establishments are available 24/7 with cheap but good eats, evident of red light district feel in the evening plus other motel-ish hotels abound the area, but theirs is newer and better I think. I will stay there again rather than in orchard as food is much accessible anytime of the day.

    Reviewed February 12, 2019

    Dear John, Thank you for your glowing review of Fragrance Hotel - Crystal! It has been our pleasure to provide you with an almost perfect Fragrance experience, as well as for my Filipina colleague to serve you so well. I'm sorry to hear that we did not issue you with an extra keycard when you had requested for it. I will be looking into solutions to minimise this unusual occurence. Bathroom doors in our hotel have been recently outfitted with privacy doors without lock for the safety of our guests. Geylang district is in fact one of the most vibrant and authentic areas of Singapore, and filled with countless delectable dining options at all hours of the day! I hope you have had enough time to explore all sorts of local foods! Please come back to stay with us again very soon! Best Regards, Thaddaeus Guest Experience Executive

    Responded February 15, 2019
    Fragrance Hotel - Crystal
    8.8
    Excellent
    Yen from Vietnam
    Group
    Superior Double or Twin
    Stayed 3 nights in December 2018

    Clean room, good facities, cheap price”

    The price is not really cheap but it’s cheaper than other equivalent hotels in Singapore. The room is clean and has enough facilities. The staff is quite supportive. The location is near bus station but quite far from Mrt. There are some good restaurants around the hotel, open late for night meals.

    Reviewed December 31, 2018
    8.0
    Excellent
    Lenny from Indonesia
    Family with young children
    Superior Double or Twin
    Stayed 5 nights in December 2018

    Good location - better than I had anticipated!”

    Initially I had my concerns about the hotel being located in Geylang, known as the red light district in Singapore, but later I found that the hotel isnt located on the main road and was generally in a quiet area of Geylang. Bus stops are around 3-4 mins walk from the hotel and there are many eateries nearby the area. Room is reasonably clean and the only thing missing is a mini fridge! Housekeeping staff was friendly and helpful. In the end, we stayed here for five nights and it was better that I had thought. Thank you.

    Reviewed December 26, 2018

    Dear Lenny, Thank you for choosing our hotel as your preferred accommodation choice here in Singapore. We are delighted that you had enjoyed your stay with us, in particular the clean and comfortable room, hotel location and the great service provided by our staff. Thank you again for sharing your experience. We look forward to welcoming you back soon! Regards, Customer Relations Team

    Responded January 25, 2019
    Fragrance Hotel - Crystal
    8.0
    Excellent
    mingchun from Taiwan
    Business traveler
    Superior Double or Twin
    Stayed 1 night in May 2019

    high cp value”

    cheap and clean budget hotel in singapore. lots of street foods nearby.

    Reviewed May 04, 2019

    Dear Mingchun, Thank you for your positive comments, in particular the clean and comfortable room and the nearby hotel amenities. I value your patronage and I am happy that you enjoyed the comfortable and affordable accommodation which Fragrance Hotel has been known for. Regards, Jack Chee Senior Customer Relations Manager

    Responded May 23, 2019
    Fragrance Hotel - Crystal
    8.0
    Excellent
    Ralph from Philippines
    Couple
    Deluxe Double or Twin
    Stayed 1 night in August 2018

    Pretty good considering Singapore Prices”

    Stayed here last August 2018. it was pretty good considering hotel prices in Singapore. I would consider this a steal. room has a TV, toiletries (Soap) and a mini refrigerator. No towels though. Despite being located in Geylang, we really didn't see anything sketchy or experience unwanted noise during our stay. the receptionist was pretty much nice and accomodating as well. We would definitely book here again.

    Reviewed April 04, 2019

    Dear Raphl, Thank you for your continued support for Fragrance Hotel - Crystal! It has been our utmost pleasure to have served you well, and we look forward to doing so again in the near future. Best Regards, Thaddaeus Guest Experience Executive

    Responded May 01, 2019
    Fragrance Hotel - Crystal
    7.6
    Very good
    Su from Singapore
    Couple
    Superior Double or Twin
    Stayed 1 night in March 2019

    I could hear from other room when someone is showering and really not sound-proof at all. ”

    The door closing and opening from Other rooms kept waking me up entire night. I could hear people laughing and talking clearly in the corridor. Really need sound-proof which will make this place a perfect place to stay.

    Reviewed March 09, 2019

    Dear Su, Thank you for choosing to stay with us at Fragrance Hotel - Crystal. I'm sorry to hear that your experience could have been better. Please do not hesitate to approach my colleagues at the front desk for assistance. We are committed to maintaining a sufficiently quiet environment for our guests to rest in. Thank you for telling me how we can improve our services for our guests. Best Regards, Thaddaeus Guest Experience Executive

    Responded March 31, 2019
    Fragrance Hotel - Crystal
    7.6
    Very good
    Brenda from Singapore
    Couple
    Superior Double or Twin
    Stayed 1 night in March 2019

    Air conditioning was a little warm”

    Everything was okay, room is spacious however the air conditioning did not seem to work properly during our stay. Was a little on the warm side, despite us turning it to the lowest temp and strongest fan. Only got better the next morning.

    Reviewed March 06, 2019

    Dear Brenda, Thank you for staying with us at Fragrance Hotel - Crystal. I have submitted a maintenance request for the air-conditioning unit in your room so that it can resume its operability. Thank you for letting me know how we could have served you better. Best Regards, Thaddaeus Guest Experience Executive

    Responded March 31, 2019
    Fragrance Hotel - Crystal
    10.0
    Exceptional
    michael from Thailand
    Business traveler
    Superior Double or Twin
    Stayed 2 nights in October 2018

    Perfect”

    Roomy suites, great location 15 min to MRT approx, resturants everywhere, great staff, I would stay again and recommend it. Beds are typical firm in Asia so this is no different. I am used to a soft bed but no complaints. Noise was not an issue.

    Reviewed October 21, 2018
    8.8
    Excellent
    Valerie from Philippines
    Solo traveler
    Superior Double or Twin
    Stayed 1 night in October 2018

    Clean and fresh room”

    Their room is clean and fresh. Without asking, their housekeeping does the changing of linen and cleans the room promptly and professionally. The front desk staff is also nice and friendly. Very accessible and value for money. Highly recommendable budget hotel that you could get in Singapore. Thank again for the warm accomodation. More power!

    Reviewed October 11, 2018
    9.2
    Exceptional
    Ly from Malaysia
    Family with teens
    Superior Double or Twin
    Stayed 2 nights in August 2018

    Good value for money”

    To me it was a good deal: reasonable and affordable price, good facilities, good location, supportive and friendly staff. Paying around 70SGD/night, I didn't expect much but I really enjoyed the stay. I would definitely recommend this hotel and it will be one of my 1st choices of accommodation in Singapore.

    Reviewed August 21, 2018
    8.8
    Excellent
    Dante from Singapore
    Solo traveler
    Superior Double or Twin
    Stayed 1 night in June 2018

    Clean and accessible place”

    Staff .. not that friendly specially the old chinese guy and never smile. Room .. Good clean we'll maintain. the only thing is the window curtain too small and not enough cover the window. so if your a person who sleep very well in the dark room like me you will be having a long sleep. plus you can hear the your neighboring room shower sound and all he's movement not that sound proof. But the improvement on their room was exceptional since since the last time was there. Facility - wifi was good , although is was not explain in the reception because they expect customer to read all the signed place on the reception counter which is a lot. This is pretty simple and easy to explain to customer upon their check in or while they issuing the key and asking the customer to signed papers about hotel policy. Over All- Everything was great except for the constant noise form other rooms and hall ways when other guest are coming out or in of their rooms.

    Reviewed June 16, 2018
    10.0
    Exceptional
    Clariz
    Couple
    Superior Double or Twin
    Stayed 3 nights in February 2019

    Exceptional”

    Our stay was great. Better than I expected. Also it’s located in a quiet area, near the residential apartments. It’s located in Geylang but I did not even notice that it’s in the “red district” so no need to worry about that (: the room looks like the one in the photos and the train station is maybe 5 minutes walk away but I don’t have problem with walking.

    Reviewed February 09, 2019

    Dear Clariz, Thank you for your exceptional review for Fragrance Hotel - Crystal! It is our great pleasure to have had the opportunity to provided you with a fantastic Fragrance experience. Singapore is one of the safest countries in the world, and you don't have to worry, no matter which part of Singapore you are in! We look forward to having you back with us very soon! Yours Truly, Thaddaeus Guest Experience Executive

    Responded February 11, 2019
    Fragrance Hotel - Crystal
    5.6
    YONG from Malaysia
    Family with teens
    Superior Family
    Stayed 2 nights in January 2019

    Cleanliness need to improve ”

    Cleanliness need improve , have few cockroach in the room!!! Location is convenience to take city bus & walk distance 15min to MRT (Aljunied) , but is near red-light district. Staff is helpful and can keep luggage.

    Reviewed January 22, 2019

    Dear Yong, Thank you for sharing your feedback with the Hotel Team. We are sorry for the experience you encountered during your stay and please be assured the issue will be looked into. We hope this isolated incident will not mar your impression of us and sincerely hope to have the opportunity to welcome you back again. Best regards, Ariel Guest Experience Executive

    Responded April 23, 2019
    Fragrance Hotel - Crystal
    5.6
    jenni from Finland
    Family with teens
    Superior Double or Twin
    Stayed 3 nights in January 2019

    Shady”

    Dirty floors and little bugs all over. I think they come from the sewer. The hotel is in a really shady neighborhood. I didn't fee comfortable walking alone back to the hotel after dark. The closest mrt station is about 1km away. Everything worked in the room and the staff was nice.

    Reviewed January 11, 2019
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    Fragrance Hotel - Crystal
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    • Very good location
    • Singapore Flyer
    • Mountbatten MRT Station is within 0.55 km