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13 travelers are looking at this property right now | 8 travelers have booked today.
"Roomy suites, great location 15 min to MRT approx, resturant..."
October 21, 2018
530 meters to public transportation
Free Wi-Fi in all rooms!
13 travelers are looking at this property right now | 8 travelers have booked today.
|Value for money||8.1|
|Distance to city center||3.2 Km|
|Nearest airport||Singapore Changi Airport (SIN) - Singapore|
|Distance to airport||13.0 km|
"Everything worked in the room and the staff was nice."
January 11, 2019
"The room is clean and has enough facilities."
December 31, 2018
"The staff is quite supportive."
December 31, 2018
"Bus stops are around 3-4 mins walk from the hotel and there..."
December 26, 2018
Located within the suburb of Geylang, Singapore's center of good food, fruit shops, and exciting nightlife, Fragrance Hotel - Crystal provides an alluring, clean, and comfortable accommodation of outstanding value for customers. Suitable not only to independent and group travelers, but also to budget businessmen, Fragrance Hotel - Crystal features standard amenities travelers have come to demand, including Internet access. Additional business services are also available at the business center at Fragrance Hotel - Crystal. With 125 guestrooms to choose from and around-the-clock staff support, guests can be sure of a pleasant and hassle-free stay.
"Modern rooms and great price/distance to the cbd ratio"
January 6, 2019
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 4-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
room not swept”
Room looks okay except my request for high floor and quiet room was instead being given the TOTAL opposite! I was given 2nd floor and room next to the lift lobby. Room floor was not swept and room has some musky odor smell.
U get what u paid for I guess”
There’s no fridge so you can’t stock up on food nor keep your drinks cool, we found out that this specific location is in the red light district of Singapore. Seemingly safe in the day, but watch out if you’re returning late. Our taxi driver suggested we change to the Chinatown location. So you might want to try that one to feel more safe. There’s no room service but towels and toothbrush and daily cleaning provided. Knowing that this is a budget hotel, it’s the best you can get in Singapore. Easy access to buses, local eateries and a 7-11 within walking distance. I suggest making the trip to Maxwell Food Centre for local food as the local eateries around are overpriced and isn’t even half as good as the food at maxwell. Staff was ok. Neither helpful nor significantly inattentive. At least it’s a place to shower, a bed and a roof over your head while you explore Singapore.
Dear Ruela, I'm sorry to hear about your experience in Singapore. I regret to inform you that in-room chillers are not part of the standard outfitting for economy-tiered hotels. Singapore is one of the safest cities in the world, and there is no cause for concern due to our hotel's location. It is also safe to be out at night. Geylang district is one of the most vibrant and authentic estates filled with many local delicacies that continue to operate into the wee hours of the morning. We hope you have found time to explore the various cuisines within our vicinity! We hope to serve you again. Best Regards, Thaddaeus Guest Experience Executive
Location is okay. It’s also near in the MRT and also the food stalls. The staff there was kind. The room is clean but underneath the bed there’s a lot of dust and dirty. And also the cup when you used it i thought they wash it but the days goes by i saw that they only wash it by water. They did not use any dishwashing liquid on it. So a big no no for me. But overall i love the hotel and the surroundings.
Strategic location in the center of Gaylang. Clean and comfortable room. Helpful front desk staffs ”
The location is strategic and easy access to good food. There are a lot of Chinese restaurants which serve delicious food even in the midnight. The hotel is located in the same row of red light district. Ladies who are traveling alone might need to consider as there are guys who walk in gang around that area. Room is new, clean and comfort, however, doesn't have sound reduction among rooms and corridor. We could hear what people said outside and beside rooms which could be annoying. In overall, good rates, clean room with strategy location.
Dear Tan, Yes, many travellers had enjoyed their stay at Fragrance Hotel - Crystal in view of its location, which is served by an efficient transport network and the many dining establishments offering a wide variety of food from Chinese, Malay, Indian, Thai to the many local fare there. I understood that some guests might not feel comfortable in the neighbourhood, however, the Geylang district is as safe as any other part of Singapore, and it is one of the most authentic and vibrant areas of the city. I am sorry to hear of the noise disturbance caused by the neighbouring guests during your hotel stay. Despite this, I am glad you had rated positively for the hotel stay and I look forward to welcoming you back soon. Regards, Jack Chee Senior Customer Relations Manager
Dear Yeow, We appreciate your positive comment of your hotel stay. It is our pleasure to be of service to you. Regards, Jack Chee Senior Customer Relations Manager
Nice Stay in a clean Hotel”
Hotel location is very well connected by MRT, Bus and Taxis. Staffs are friendly and easy to approach. Check in and out was done very fast. Toiletries, water and coffee/ Tea replenished daily. Recommend place to stay with family.
Dear Singaravelu, Thank you for your great review and recommendation for Fragrance Hotel - Crystal! We hope you have enjoyed your experience as much as we have enjoyed serving you! Please come back soon! Best Regards, Thaddaeus Guest Experience Executive
Very cheap but very new so you do get your money’s worth. The bed is good, no closet, you just need to hang stuff in a section, very good Filipina at front desk, but only had issues with the bathroom without locks. No extra keys also when asked for it. But overall, a pretty good place to start your travel, bus station is near, food establishments are available 24/7 with cheap but good eats, evident of red light district feel in the evening plus other motel-ish hotels abound the area, but theirs is newer and better I think. I will stay there again rather than in orchard as food is much accessible anytime of the day.
Dear John, Thank you for your glowing review of Fragrance Hotel - Crystal! It has been our pleasure to provide you with an almost perfect Fragrance experience, as well as for my Filipina colleague to serve you so well. I'm sorry to hear that we did not issue you with an extra keycard when you had requested for it. I will be looking into solutions to minimise this unusual occurence. Bathroom doors in our hotel have been recently outfitted with privacy doors without lock for the safety of our guests. Geylang district is in fact one of the most vibrant and authentic areas of Singapore, and filled with countless delectable dining options at all hours of the day! I hope you have had enough time to explore all sorts of local foods! Please come back to stay with us again very soon! Best Regards, Thaddaeus Guest Experience Executive
Clean room, good facities, cheap price”
The price is not really cheap but it’s cheaper than other equivalent hotels in Singapore. The room is clean and has enough facilities. The staff is quite supportive. The location is near bus station but quite far from Mrt. There are some good restaurants around the hotel, open late for night meals.
Good location - better than I had anticipated!”
Initially I had my concerns about the hotel being located in Geylang, known as the red light district in Singapore, but later I found that the hotel isnt located on the main road and was generally in a quiet area of Geylang. Bus stops are around 3-4 mins walk from the hotel and there are many eateries nearby the area. Room is reasonably clean and the only thing missing is a mini fridge! Housekeeping staff was friendly and helpful. In the end, we stayed here for five nights and it was better that I had thought. Thank you.
Dear Lenny, Thank you for choosing our hotel as your preferred accommodation choice here in Singapore. We are delighted that you had enjoyed your stay with us, in particular the clean and comfortable room, hotel location and the great service provided by our staff. Thank you again for sharing your experience. We look forward to welcoming you back soon! Regards, Customer Relations Team
high cp value”
cheap and clean budget hotel in singapore. lots of street foods nearby.
Dear Mingchun, Thank you for your positive comments, in particular the clean and comfortable room and the nearby hotel amenities. I value your patronage and I am happy that you enjoyed the comfortable and affordable accommodation which Fragrance Hotel has been known for. Regards, Jack Chee Senior Customer Relations Manager
Pretty good considering Singapore Prices”
Stayed here last August 2018. it was pretty good considering hotel prices in Singapore. I would consider this a steal. room has a TV, toiletries (Soap) and a mini refrigerator. No towels though. Despite being located in Geylang, we really didn't see anything sketchy or experience unwanted noise during our stay. the receptionist was pretty much nice and accomodating as well. We would definitely book here again.
Dear Raphl, Thank you for your continued support for Fragrance Hotel - Crystal! It has been our utmost pleasure to have served you well, and we look forward to doing so again in the near future. Best Regards, Thaddaeus Guest Experience Executive
I could hear from other room when someone is showering and really not sound-proof at all. ”
The door closing and opening from Other rooms kept waking me up entire night. I could hear people laughing and talking clearly in the corridor. Really need sound-proof which will make this place a perfect place to stay.
Dear Su, Thank you for choosing to stay with us at Fragrance Hotel - Crystal. I'm sorry to hear that your experience could have been better. Please do not hesitate to approach my colleagues at the front desk for assistance. We are committed to maintaining a sufficiently quiet environment for our guests to rest in. Thank you for telling me how we can improve our services for our guests. Best Regards, Thaddaeus Guest Experience Executive
Air conditioning was a little warm”
Everything was okay, room is spacious however the air conditioning did not seem to work properly during our stay. Was a little on the warm side, despite us turning it to the lowest temp and strongest fan. Only got better the next morning.
Dear Brenda, Thank you for staying with us at Fragrance Hotel - Crystal. I have submitted a maintenance request for the air-conditioning unit in your room so that it can resume its operability. Thank you for letting me know how we could have served you better. Best Regards, Thaddaeus Guest Experience Executive
Roomy suites, great location 15 min to MRT approx, resturants everywhere, great staff, I would stay again and recommend it. Beds are typical firm in Asia so this is no different. I am used to a soft bed but no complaints. Noise was not an issue.
Clean and fresh room”
Their room is clean and fresh. Without asking, their housekeeping does the changing of linen and cleans the room promptly and professionally. The front desk staff is also nice and friendly. Very accessible and value for money. Highly recommendable budget hotel that you could get in Singapore. Thank again for the warm accomodation. More power!
Good value for money”
To me it was a good deal: reasonable and affordable price, good facilities, good location, supportive and friendly staff. Paying around 70SGD/night, I didn't expect much but I really enjoyed the stay. I would definitely recommend this hotel and it will be one of my 1st choices of accommodation in Singapore.
Clean and accessible place”
Staff .. not that friendly specially the old chinese guy and never smile. Room .. Good clean we'll maintain. the only thing is the window curtain too small and not enough cover the window. so if your a person who sleep very well in the dark room like me you will be having a long sleep. plus you can hear the your neighboring room shower sound and all he's movement not that sound proof. But the improvement on their room was exceptional since since the last time was there. Facility - wifi was good , although is was not explain in the reception because they expect customer to read all the signed place on the reception counter which is a lot. This is pretty simple and easy to explain to customer upon their check in or while they issuing the key and asking the customer to signed papers about hotel policy. Over All- Everything was great except for the constant noise form other rooms and hall ways when other guest are coming out or in of their rooms.
Our stay was great. Better than I expected. Also it’s located in a quiet area, near the residential apartments. It’s located in Geylang but I did not even notice that it’s in the “red district” so no need to worry about that (: the room looks like the one in the photos and the train station is maybe 5 minutes walk away but I don’t have problem with walking.
Dear Clariz, Thank you for your exceptional review for Fragrance Hotel - Crystal! It is our great pleasure to have had the opportunity to provided you with a fantastic Fragrance experience. Singapore is one of the safest countries in the world, and you don't have to worry, no matter which part of Singapore you are in! We look forward to having you back with us very soon! Yours Truly, Thaddaeus Guest Experience Executive
Cleanliness need to improve ”
Cleanliness need improve , have few cockroach in the room!!! Location is convenience to take city bus & walk distance 15min to MRT (Aljunied) , but is near red-light district. Staff is helpful and can keep luggage.
Dear Yong, Thank you for sharing your feedback with the Hotel Team. We are sorry for the experience you encountered during your stay and please be assured the issue will be looked into. We hope this isolated incident will not mar your impression of us and sincerely hope to have the opportunity to welcome you back again. Best regards, Ariel Guest Experience Executive
Dirty floors and little bugs all over. I think they come from the sewer. The hotel is in a really shady neighborhood. I didn't fee comfortable walking alone back to the hotel after dark. The closest mrt station is about 1km away. Everything worked in the room and the staff was nice.
Fragrance Hotel - Crystal