"Staff were very polite, Got free upgrade to family room."
Location rating score
510 meters to public transportation
Free Wi-Fi in all rooms!
|Value for money||8.3|
|Distance to city center||3.2 km|
|Nearest airport||Seletar Airport (XSP)|
|Distance to airport||11.8 km|
Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
For those who wish to drive their own cars, ibis budget Singapore Emerald has a car park right on site for maximum convenience. Parking is free for guests.
Ibis budget Singapore Emerald does not permit smoking in any of its rooms, but allows smoking in designated areas.
"Staff are very helpful and friendly."
January 6, 2020
"The toilet and shower area are good."
December 5, 2019
"Rooms were very nice and clean ;"
February 12, 2020
Catering to international budget travelers, ibis budget Singapore Emerald is located in the richly diverse conservation district of Geylang. The guestrooms of various sizes at ibis budget Singapore Emerald are tastefully decorated to suit all the needs of its guests. ibis budget Singapore Emerald is close to the Singapore Expo and the central business district, making it a choice hotel for business travelers who want to zip in and out of town easily. The nearby Kallang Mass Rapid Transit Station also enables guests easy access to all parts of Singapore island.
"We were given more than enough guest"
February 12, 2020
Children and extra beds
All children are welcome.
|Guest's age||Extra bed|
Children 0-11 year(s)
Stay for free if using existing bedding.
Extra beds may be requested directly from the property; additional charges may apply
Guests 12 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.
ibis budget Singapore Emerald
Show reviews that mention
It was good place to stay in if you're in a budget”
My cousins and I went to Singapore for a first-time international traveler and we were able to book this hotel as a very good price considering we were there for 4 nights and 4 days. The place is in Geylang and its walking distance to small restaurants that we usually ate at, its also near the bus stop where we usually go to for tours. The neighborhood is clean and quiet and large path walks for you to walk around. The hotel is smaller than we expected but its clean and the wifi is strong. Our room is smaller in person than in the photo but it did the purpose, which is sleeping and resting. Our room is clean, good airconditioning and our bathroom nice too (although the sliding door doesn't work so we always use towels on the floor to keep it from getting too wet). Water is strong and clean. Overall, if you are in a budget this is a good hotel and easily accessible for traveling in Singapore.
Dear Rusanne, Thank you for your perfect review of ibis budget - Emerald, and choosing us as your preferred hotel to set up your basecamp to explore Singapore with! We humbly accept your compliments for our hotel, and would love to welcome you back with us again very soon. Best Regards, Thaddaeus Guest Experience Executive
Value for money definitely. Being in Singapore hotels are bit expensive. Emerald has been very nice”
Pros: - Rooms are exactly same as shown in the picture. - Towels changed daily and bottled water provided daily. - 10 mins walk to Kallang MRT Station and walking distance for bus station. - 10 mins walk to Kallang McDonald's & Kallang KFC (I found the food tastier at Kallang Maccas & KFC). Cons : - I did not have any cons for this hotel. First night we got into the hotel, our grab driver bit scared us about "Geylang being Red Light zone" however upon our stay we did not see any of such things around the hotel and not even the street when we walked at night. Thanks team Frangrance Hotel - Emerald for the great hospitality. Will surely come back.
Dear Manjeeta, Thank you for choosing our hotel as your preferred accommodation choice here in Singapore. It means a lot to us to hear that you had a great stay in our hotel and we are pleased to know that our hotel and its accessible location had met your needs as a traveller. Singapore is one of the safest cities in the world, and there is no cause for concern due to our hotel's location. It is safe to be out on the streets even at night in Geylang. We hope you had a great time touring Singapore and look forward to seeing you soon. Regards, Jack Chee Senior Customer Relations Manager
This Hotel is a great hotel with all the basic facilities. It has wifi, hot water, tea and coffee, 2 water bottles clean and fresh towels. The rooms are cleaned every day. the rooms were small but comfy. Very good for a short stay in Singapore. less than 10 mins walk to the train and less than 2 mins walk to the bus. The hotel is situated on the quieter side of Geylang, hence the sleep was not disturbed. overall, its a great place to stay.
Dear Aldous, Thank you for choosing our hotel as your preferred accommodation choice here in Singapore. It is heartening to hear that your stay had been a wonderful one and our location and service met to your expectations. We look forward to welcoming you back for another splendid stay! Regards, Customer Relations Team
Great Budget Hotel”
The Fragrance Emerald is a budget Hotel. The rooms are small but clean and with a modern ensuite. 10 min from the MRT and eating places nearby including the Wave Shopping Centre make this an ideal location.
Dear Stephen, Thank you for your great review for Fragrance Hotel - Emerald, and thoroughly loving your stay and the benefits we offer to our guests! As Singapore is really small compared to most countries, hotel rooms here in our city have also been scaled accordingly. Nevertheless, our rooms have been carefully designed to balance comfort and affordability. It has been our utmost pleasure to have provided you our signature Fragrance experience, and we look forward to doing so again very soon! Best Regards, Thaddaeus Guest Experience Executive
Affordable, Clean and Accessible ”
We arrived early than their usual check in time, yet they allowed as for early check in for free! I like that the area is accessible to food, bus and mrt stations. The staff is approachable and we were provided with bottled water and other stuff everyday which is a good deal! Also, very clean. I would really recommend Hotel Fragrance-Emerald to my friends if they are visiting SG. And I would be staying again if I'll be travelling to SG again.
Dear Charmyl, Thank you for appreciating the complimentary early check-in service provided by my colleagues, as well as sharing your wonderful Fragrance experience with us! We are delighted to hear that you have thoroughly enjoyed your time with us, and we thank you for your recommendation as well as pledge of support for Fragrance Hotel - Emerald. We look forward to welcoming you back in the near future! Best Regards, Thaddaeus Guest Experience Executive
Enjoyable stay thanks to Mr Alan”
due to our house renovation we decided to stay in this hotel for 10 nights , upon arrival counter staff Elaine break us the bad news of queen size bed unavailability in somewhat non hospitality manner. Honestly at this moment I decided to give a bad review. Fortunately next day morning I met Mr.Alan (manager) in the lift and he enquire about my stay.He immediately understood my uncomfortable experience (sleep in joining single wheel beds no fun!) and arranged me my original booking request (queen size bed with deluxe room upgrade). Now this is what hospitality is about and extra miles. I suggest to give a greeting with smile from front desk. Hotel is newly renovated rooms / bathrooms are in great condition. Daily housekeeping with a greeting and smile.10 days + 1 day extended was a better experience for my budget. Thanks again Mr. Alan, Kudos to you.
2 stars hotel with 5 stars hospitality”
It was my first time went to Singapore. But the hotel already gave me a good feeling about my trip. My room got upgraded from superior to deluxe because the hotel were fully booked. The receptionist are friendly. Room are neat and tidy unlike other 2 star hotel i went before. There's 1 time i got back to the hotel about midnight but the hotel receptionist was there on standby. The hotel location is quite strategic. Bot bus and mrt station are just nearby. Definitely will repeat my stay here when i come to Singapore again. Thank you Fragrance Hotel!
Dear Aina, Welcome to Singapore, and thank you for your awesome review for Fragrance Hotel - Emerald, as well as appreciating our signature Fragrance hospitality and the complimentary Room Upgrade offered by my colleague! It has been our utmost pleasure to have served you excellently, and we will be eagerly awaiting your next stay with us! See you soon! Best Regards, Thaddaeus Guest Experience Executive
This hotel is good.”
This hotel is small as the same as the most of hotel in Singapore. However, it is quite good for my family. It's location is very good and it takes about 05 mins walking from this hotel to the nearst MRT station. There is a orange juice machine which is next to the hotel and it is very good for family, you could enjoy a cup of fresh orange juice with reasonable price which provide enought vitamin C for your trip. I have nothing to complain about this hotel and hope to have chance to come back Singapore soon and will place booking with this hotel.
Dear Viet, Thank you for appreciating our hotel! We will be eagerly awaiting your next stay with us! Best Regards, Thaddaeus Guest Experience Executive
The staff at the front desk was great! I arrived early and luckily there was an available room. So she gave me a complimentary early check-in and an upgrade to a deluxe room. One of the best comebacks I had in Emerald. Me and my girlfriend are regular guest here and they never fail to amaze us every time. We just love this hotel, the staff, location, nearby food joint, & all.
Dear Johannes, Thank you for your awesome review for Fragrance Hotel - Emerald! We are delighted you have thoroughly enjoyed every aspect of your stay with us, as well as appreciating the complimentary Room Upgrade provided by my colleague. It has always been our utmost pleasure to have served you well, and look forward to doing so again very soon! Best Regards, Thaddaeus Guest Experience Executive
Great room for travelling couple ”
The room was small but very clean and nice and modern. Had tea and coffee facilities, hard but pretty comfortable bed, and a very strong and warm shower! The room is basic but very nice, probably one of the better places in Singapore for the price. Location is very good. Lots of restaurants within a few minutes walk, and 10-15 minutes walk to a stop on the green line which goes to down town. I would recommend this place to any couple wanting to spend a few days Singapore, as cost about the same as two beds in a hostel, and is much nicer! A great base to explore the beautiful city.
Dear Jacob, We are happy to hear of your compliments. It is heartening to hear that your stay had been a wonderful one and our location and service had met to your expectations. We look forward to welcoming you back for another stay! Regards, Jack Chee Senior Customer Relations Manager
Great basic hotel”
If you’re lucky enough NOT to be on the same floor with unruly Chinese tourists (who slam doors and shout across the hallway anytime of day or night waking you up), then this is an excellent hotel. It’s modern, clean, courteous helpful staff and handy location close to transportation restaurants etc. The only thing missing is that it could really do with a mini bar fridge. After a long day in steamy hot Singapore, it would be nice to come home to a cold drink waiting for you in your room. Cheers fragrance emerald
Dear Maurice, Thank you for your kind words for Fragrance Hotel - Emerald, and appreciating the various amenties offered during your stay with us. I have taken note of your feedback and have submitted your suggestion to our management for their review. I'm sorry to hear that your rest was disrupted by some inconsiderate guests. Please do not hesitate to approach my colleagues at the front desk for assistance to restore a pleasant environment for rest and relaxation. We look forward to welcoming you back with us. Best Regards, Thaddaeus Guest Experience Executive
Right Price, Right Place”
Convenient, efficient Budget Hotel. Close tomSubway (<15 min walk), quiet street, simply furnished with all the necessities. Located near the best Singapore Coffee and other eateries. Staff helpful and clear. Sometimes discounts available from travel websites.
Dear Robert, Thank you for choosing our hotel as your preferred accommodation choice here in Singapore. We are heartened to hear that your stay was an impeccable one, from the location of the hotel to services of the staff. Your kind compliments had been relayed to the Hotel Team and we look forward to welcoming you back soon! Regards, Customer Relations Team
This hotel is a great place to use as a base whist seeing all of Singapore very easy to walk to nearest MRT station kallang and from there all of Singapore is accessible. I cannot fault the friendlieness and professionalism of the staff,all off them exceptional Thank you ! good choice of local food availability and easy to walk to. The rooms are compact but short of nothing you could want. To summervize I would certainly re visit this hotel .
Dear Donald, Thank you for your great review for Fragrance Hotel - Emerald! It has been our delight to hear that we have surpassed your expectations during your stay with us, especially with our signature Fragrance hospitality! We also hope you have had enough time to try out all the delicious local delicacies in our immediate vicinity. We will be eagerly awaiting your return visit. See you soon! Best Regards, Thaddaeus Guest Experience Executive
Lifted there game. ”
This was our third stay at Emerald. It has been refurbished an the layout of the room is terrific compared to before(deluxe room) shower has a glass screen so no more water over the toilet seat. No dust on the air-con outlets and the towels not paper thin. The location quiet and close to bus and Kallang Mrt. Upper boon keng market about 4 blocks away for any local street food you desire. Won't see many tourist there and English is spoken so no problems getting some great food cheap. The staff were great and request like an extra towel were seen to straight away. Would definitely stay there again.
Good Family Room but not that good location”
Our stay with fragrance hotel emerald was ok. WE stayed there for four days and 3 nights. The Front desk was easy to talk to and accomodated us right away. Rooms are clean and the hallways are centralized. Our stay was all in all very excellent and compensated our budget. It exceeded my expectations also.
the place was good . rooms were spacious, clean and room cleaning is everyday. they provide free bottled water,coffe and tea and has electic kettle in room. 1min walking to bus stations and its also near mrt stations. have lots of chinese restos and convenience stores near the hotel. and its safe at night time. the best part of the hotel is the fresh orange juice vendo machine outside and ice cream vendo. overall stay there was excellent. ill book again nxt time if i visit singapore..
Dear Nida, Thank you for your perfect review for Fragrance Hotel - Emerald! We are pleased to hear you have enjoyed dining in the vicinity of our hotel, as well as the orange juice and ice cream vending machine! It has been our utmost delight to have been of great service to you, and we will be eagerly awaiting your next stay with us! Best Regards, Thaddaeus Guest Experience Executive
We were transferred to Selegie at Little India as Emerald was under renovation and that’s for free including taxi transfer. Selegie’s location is better. Receptionists are nice. Room space is enough for 2 person.
Dear Rachel, We are delighted to learn that you liked our sister hotel Fragrance Selegie and it's convenient location. We are thrilled that we are able to meet to your stay expectations. We hope to see you again on your next visit to Singapore. Regards, Jack Chee Senior Customer Relations Manager
the hotel is not near MRT but accessible via Buses. Nearest bus stations are the opp Mohd Salleh Mque and Aft Geylang Rd. From Airport, you can just use the Grab App. Pros: Near Bus stations Clean a lot of nearby eateries and 7/11 recently renovated so the rooms are in good condition and water heater is working free bottled water everyday Cons: Given that it is Singapore, I expected the wifi to be stable and fast but sadly, I cannot even work like download and send out emails. I had a telecon meeting but had to reschedule due to the bad case of their internet - slow and gets disconnected a lot. -less room space but expected since it is in singapore -no toilet bidet
Location is a bit far from MRT but the room is comfortable and clean.”
Overall still meet expectation. Althrough is do not have other facilities, if you look for a clean and comfortable room in Singapore with reasonable price. Not doubt this is a good deal for you. Is a bit far from MRT but you still can take public bus.
Dear Lee, Thank you for your great review for ibis budget - Emerald, and letting us know that we have met your expectations during your stay with us! We are delighted that you have appreciated the clean and comfortable rooms that we have prepared for you. We hope you have had a relaxing festive season, and wish for you to have a fulfilling 2020 ahead! Season's Greetings, Thaddaeus Guest Experience Executive
Highly recommended! ”
Aside from the cleanliness of the room. The staff were very accomodating and well spoken! Thank you so much Fragrance Hotel-Emerald, staying there were definitely great!
Dear Edder, Thank you for awarding a perfect score rating for your hotel stay. It is heartening to hear that your stay had been a wonderful one and our service had met to your expectations. We look forward to welcoming you back for another splendid stay! Regards, Jack Chee Senior Customer Relations Manager