Location rating score
"Great budget hotel is very friendly, helpful and clean."
220 meters to public transportation
Free Wi-Fi in all rooms!
|Value for money||7.6|
|Distance to city center||2.0 km|
|Nearest airport||Seletar Airport (XSP)|
|Distance to airport||12.0 km|
Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
For those who wish to drive their own cars, ibis budget Singapore Imperial (SG Clean Certified, Staycation Approved) has a car park available for guests. Parking is free for guests.
Ibis budget Singapore Imperial (SG Clean Certified, Staycation Approved) does not permit smoking in any of its rooms or indoor areas.
"Good service, nice staff and great location."
January 23, 2019
"Room is clean and bed is comfortable."
August 7, 2019
"Room is clean, staff are helpful."
October 16, 2018
This hotel provides 74 rooms and is ideal for budget travelers who wish to stay in a tranquil environment. The ibis budget Singapore Imperial (SG Clean Certified, Staycation Approved) is situated 20km from the Changi International Airport and eight kilometers from Singapore’s main shopping district. The 3-star hotel is just a five-minute drive away from the Golden Mile Complex, where express coach services travel across the causeway to Malaysia. The hotel is also a short walk to Arab Street and Kampong Glam, housing the Malay Heritage Centre and Sultan Mosque. ibis budget Singapore Imperial (SG Clean Certified, Staycation Approved) is ideal for guests who want to be in a more tranquil environment while being close to the heart of the city.
"Clean , good service , value for money"
January 5, 2019
Children and extra beds
All children are welcome.
|Guest's age||Extra bed|
Children 0-11 year(s)
Stay for free if using existing bedding.
Extra beds may be requested directly from the property; additional charges may apply
Guests 12 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.
ibis budget Singapore Imperial (SG Clean Certified, Staycation Approved)
Show reviews that mention
great budget hotel”
great budget hotel is very friendly, helpful and clean. The only downside is the hard bed. Its hard by western standards but aside from that, its great. they have now put usb and international power sockets in the rooms
Staff are friendly, they are cleaning the room everyday. Lavander MRT station is just 200m away, supermarket, restaurants, bus station is just street away from the hotel. I should give them a perfect score but there is one thing that I asked and they did not respond to my request, that is when I reported that our sink in the toilet is blocked (not totally) but the water is not going down easily, they took my room number but unfortunately they did not fix it. But overall our stay is great and I will come come back again in this hotel.🥰🥰🥰
Dear Primrose, We appreciate your time for sharing your stay experience. Thank you for appreciating our friendly staff, clean rooms and accessible location. We would like to apologise for the inconveniences caused and that this will be shared with the team for improvements. Regards, Jack Chee Senior Customer Relations Manager
Highly recommended. ”
The experience was great. Staffs were very accommodating. Location is very accessible. They have a pool area where you can relax after a very tiring day. We once had a problem with our door lock. We were unable to enter the room. But we were given options to either move to a different room or stay in our room and they are going to open it for us instead if we decide to go out again that night. We chose the latter because it'd be fixed the following morning. Aside from that everything is perfect. They change towels, clean the room and replenish the tea, coffee, bottled water and sugar every day. If I'm gonna go back I'll surely choose it again.
Dear Mary, Thank you for your strong recommendation for Fragrance Hotel - Imperial! It has been our utmost pleasure to have offered you a delightful Fragrance experience, and to have surpassed your expectations in every regard during your stay with us. We have thoroughly cherished our opportunity to serve you well, and we will be anticipating your next stay with us in the near future. See you soon! Best Regards, Thaddaeus Guest Experience Executive
Good location...Nice staff”
Only 3-4 minutes walk from MRT Lavender through V-Hotel. The room is rather small but still suit for a couple. Air-con has a little smell when start and bathroom is not devided wet and dry area. All staffs are very nice. Will stay again when visit Singapore next time.
I hardly had enough sleep here during my 3 nights stay, it’s super noisy from inside the room, u will very often hear door bangings, people walk n talk along the alleys, music playing from hotel speakers 24 hours., childrens shoutings. could also heard noises from neighboor rooms. at one time I even pgot angry and comfronted athe neighbour and starred at them just to inhappily urge them to lower the noise, as they kept coming in and out of their room like 20times in the morning. slammed the door each time. not sure why i wouldnt recommend staying here especially during high season if u r willing to spend a bit more, there are many better options for budget hotels around this area.
Dear William, Thank you for your review. I'm sorry to hear that your rest could have been better. Please do not hesitate to approach my colleagues at the front desk for their assistance in restoring a pleasant and comfortable environment for rest, especially during the silent hours of the night. Best Regards, Thaddaeus Guest Experience Executive
Basic but good”
I was passing through and had 5 nights at the hotel. Staff were super friendly, great location which was only 200 metres to the MRT and lots of choice for eating out within a few minutes walk (super market less than 2 minutes away too). Rooms are not big but things were tidy and the place was quiet as well. Wifi was a bit slow for video calling but I managed to make it through. Not luxury but certainly a place you can hang your head for a few nights.
Dear Bruce, Thank you for sharing your positive stay experience with the rest of our travellers. The Hotel Team is heartened to hear that your stay was an impeccable one, from the location of the hotel to the services of the staff. All hotel guests enjoy complimentary use of the hotel's Wi-Fi network during their stay here. The Wi-Fi is good for email correspondence and WhatsApp, though it might be unsuitable for video calls, streaming and mobile phone games. We value your patronage and we are happy that you enjoyed the comfortable and affordable accommodation which ibis budget Singapore has been known for. We look forward to welcoming you back for another lovely stay and to delight you with our ibis budget Singapore hospitality! Regards, Jack Chee Senior Customer Relations Manager
Clean nice room”
Good location and near MRT Lavender, easy to get food with many food stores nearby and a supermarket as well. Room is clean and bed is comfortable. Room shape is a bit unusual cause room located at corner of the building. Enough space even for 2 person.
Dear Chai, Thank you for your wonderful review for Fragrance Hotel - Imperial, and highlighting the great benefits of staying with us! It has been our utmost pleasure to have been of great service, and we look forward to having you back with us very soon! Best Regards, Thaddaeus Guest Experience Executive
Great for a short stay!”
Clean. No fuss hotel. It’s proximity to lavender mrt station is a great plus point! There’s a lot of cool restaurants nearby too!
A standard place with proper cleanliness and friendliness. Our rooms were quite small and, though having booked two rooms with windows, they couldn't be opened due to fire safety. Bathroom wasn't properly designed so the water leaked out all over the floor during showering. But: the place was clean, close to an MRT, shops, food courts, etc., and the staffs were nice. Will stay again.
Dear Lam, Thank you for taking time to write a review of your hotel stay. I am glad to hear that our hotel's accessible location and the great service provided by our staff have met your expectations. For the safety and security of our hotel guests, the windows in the rooms cannot be opened. This is the practice of most hotels in SIngapore. We look forward to welcoming you back to our hotel in the future. Best regards, Ariel Guest Experience Executive
It was a pleasant experience overall.”
Friendly staff, convenient location, had to wait for checkin til after 3pm, but clean rooms and great housekeeping.
Hotels in Singapore are pricey so the value for the money was just right. It was just really disappointing that our room was not cleaned after our 1st night. We returned to the hotel at around 9pm to find out that the room wasn’t cleaned, towels not replaced, beds not made but the ‘please make my room’ sign which I left before leaving in the morning was placed back inside the room. Front desk told me there was no housekeeping at that hour so they had to ask someone to come over from a different hotel. The room was cleaned in the subsequent nights but it was not that clean. The cups were not washed, the beddings were barely folded, and the floor was not swept. Asides from this, the hotel was fine. Location is good too as it’s accessible by MRT and bus.
Dear Kyuyeon, I am dismayed to hear of your disappointment in the room housekeeping service. This is not reflective of the usual hotel standards and I apologise for this shortcoming. I appreciate your valuable feedback which gives the Hotel Team the opportunity to further improve our housekeeping standards. We hope that this experience does not keep you from staying with us again and we look forward to welcoming you back in the near future. Regards, Jack Chee Senior Customer Relations Manager
Pros: Great location, comfortable beds, nice staffs, with free vouchers at their cafe Cons: no bidet, cafe opens at 3pm only didn't have the chance to use our free vouchers cause we only have 1 night stay But all in all great hotel.
The hotel is near the subway station. Place is safe. We were a group of three single girls and we've never felt like we were unsafe despite leaving the hotel late at night
Dear Rhoda, Thank you for choosing ibis budget Singapore – Imperial as your preferred accommodation choice here in Singapore! It is heartening to hear that your stay had been a wonderful one and the hotel's location had met to your needs as a traveller. Yes, the Lavender District, where the hotel is situated, is the rising star of Singapore’s hip neighbourhoods, rivalling the likes of Tiong Bahru with its heady mix of old and new Singapore. Guests will have a good time dining at the many eateries and cafes offered here. The hotel is less than 5mins by walk to the nearest subway station, Lavender MRT Station. Guests can board a train and travel conveniently to the many places of interest downtown and the various parts of the island. We look forward to welcoming you back for another splendid stay! Regards, Jack Chee Senior Customer Relations Manager
A value for money hotel”
Customer Service is abit slow else everything is very good. The geo-location is also quite convenient to the MRT, supermarket and also to the city.
Dear Acee, Thank you for your kind words for Fragrance Hotel - Imperial. It has been our pleasure to have had you with us, and we will work on improving the experience of our guests. Best Regards, Thaddaeus Guest Experience Executive
Location and price ”
Good location . Should have a bigger sign board at both sides of building.. best to have a sign board and directions at the Lavender MRT station
Dear Mee, Thank you for loving your stay with us at ibis budget - Imperial, as well as your compliments for our great location! I have submitted your suggestions to the manager for their consideration. Thank you for letting us know how we can further enhance your experience. Best Regards, Thaddaeus Guest Experience Executive
Near to mrt and many shop lot. Easily to find food. Room is clean, staff are helpful.
Value for money and near MRT ”
Pros - 1. Value for money. 2. Walking distance to MRT Lavender. There is also a food court, McD, ToastBox and some stalls selling food next to the MRT which are very convenient. 3. Allow to store luggage free of charge before the check in time. Cons - Room a bit small but is sufficient.
Dear Lui, Thank you for finding great value during your stay with us at Fragrance Hotel - Imperial. I would also like to recommend Pizza Cut, which serves freshly baked and yummy pizza, located right at the entrance of our hotel. It has been our pleasure to have served you well. Please come back to stay with us again soon! Best Regards, Thaddaeus Guest Experience Executive
Short walking distance to lavender MRT station”
Pro for location. Cons for the door open and close from outside is so annoying during night time.
Dear Li, Thank you for your excellent review for ibis budget - Imperial, and loving our great location! It has been our pleasure to have served you well, and we look forward to welcoming you again soon. Best Regards, Thaddaeus Guest Experience Executive
Great location. ”
Very good location, few minutes walk to mrt station,bus stop. There are supermarket and food center nearby. I get a room with window, nice view. But. I can hear noise from another room. They keep trying to open and close the door so hard that disturb my sleep. And I cannot check in earlier need to wait the room till 3pm.
Dear Atitaya, Thank you for choosing to stay with us at Fragrance Hotel - Imperial. We are pleased to hear that you have enjoyed our hotel's convenience, and proximity to various facilities. I'm sorry that we were unable to offer you complimentary early check-in services, as our hotel frequently runs at full capacity. During the downtime between 12nn to 3pm, our Housekeeping Team is working to prepare our guest rooms for the arrivals for the day. Usually, my colleagues at the front desk are more than happy to check you in earlier, if the rooms are available. Please do not hesitate to contact our Front Desk Executives to assist you in restoring a sufficiently quiet environment for you to rest. We look forward to serving you again. Best Regards, Thaddaeus Guest Experience Executive
Very good, we are satisfied”
Sometimes it is too noisy at night when guests in other room open and closed the door because the sound is very loud.
Dear Daniel, Thank you for taking time to write a review of your hotel stay. I am sorry to hear that you have been disturbed during your stay. Please do not hesitate to contact my colleagues at the front desk for assistance and restoring a pleasant environment for optimal rest. We hope you had a great time touring Singapore and look forward to welcoming you back soon. Best regards, Ariel Guest Experience Executive
220 meters to public transportation
Free Wi-Fi in all rooms!