Fragrance Hotel - Pearl
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Fragrance Hotel - Pearl

21 Lorong 14 Geylang, Geylang, Singapore, Singapore, 398961
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Superior Double or Twin Fragrance Hotel - Pearl
Superior Double or Twin
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    Deluxe Family Suite Fragrance Hotel - Pearl
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     Fragrance Hotel - Pearl

    Fragrance Hotel - Pearl Reviews

    7.2
    Very good
    /10
    (2499 reviews)See what guests said
    10.0
    Exceptional

    "It might be budget hotel but the hotel staff service was friendly and the room is clean."

    Muhd

    -

    December 23, 2018

    7.8
    Very good value for money
    Recommended by 85% of guests

    Things you’ll love about Fragrance Hotel - Pearl

    Things you'll love

    • 690 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Safety deposit boxes

    Very good
    Location
    7.0
    See map
    Very good location - 1.46 kilometers from city center
    Popular
    Nearby
  • Singapore Flyer3.03 km
  • Cloud Forest3.48 km
  • Gardens by the Bay3.53 km
  • Supertree Grove3.62 km
  • Merlion Park3.88 km
  • Marina Bay Sands Casino4.06 km
  • Battlebox4.07 km
  • Orchard Road4.74 km
  • Sentosa Island8.86 km
  • Universal Studios8.94 km
  • Don't miss out!

    7 travelers are looking at this property right now | 10 travelers have booked today.

    Value for money7.8
    Distance to city center4.7 km
    Location rating7.0
    Nearest airportSingapore Changi Airport (SIN) - Singapore
    Distance to airport13.2 km

    Rooms available at Fragrance Hotel - Pearl

    Superior Double or Twin
    Superior Double or Twin
    ...
    • Room size: 12 m²/129 ft²
    • Street view
    • 2 single beds or 1 double b...
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    Deluxe Double or Twin
    Deluxe Double or Twin
    ...
    • Room size: 13 m²/140 ft²
    • Street view
    • 2 single beds or 1 double b...
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    Deluxe Family Suite
    Deluxe Family Suite
    ...
    • Room size: 18 m²/194 ft²
    • Street view
    • 2 single beds and 1 double ...
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    Superior Family
    Superior Family
    ...
    • Room size: 13 m²/140 ft²
    • Street view
    • 1 single bed and 1 double b...
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    Deluxe Triple Room
    Deluxe Triple Room
    ...
    • Room size: 13 m²/140 ft²
    • Street view
    • 1 single bed and 1 double b...
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    Double or Twin
    Double or Twin
    ...
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      Triple
      Triple
      ...
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        Deluxe Room
        Deluxe Room
        ...
        • Shower
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        Family Room.
        Family Room.
        ...
        • Shower
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        Superior Room
        Superior Room
        ...
        • Shower
        Enter dates to see prices

        What people love about Fragrance Hotel - Pearl

        • 6.8
          Good

          "Nice ambience"

          Rachel

          |

          December 24, 2018

        • 10.0
          Exceptional
          Location

          "Good location and easy for food nearby"

          patrick

          |

          January 4, 2019

        • 10.0
          Exceptional
          Cleanliness

          "Very nice and comfortable hotel room with clean beds."

          See

          |

          May 4, 2018

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        More about Fragrance Hotel - Pearl

        More about Fragrance Hotel - Pearl

        8.4
        Excellent

        "It was clean and spacious."

        Janine

        |

        November 4, 2018

        An overview

        Fragrance Hotel - Pearl, located in Geylang, is a smart choice for travelers. This hotel is just 20 minutes from the international airport and a 10-minute walk to the nearest MRT station. All 129 rooms at this 2-star hotel are well-equipped with essential amenities such as air conditioning, an LCD television, and telephone. For your convenience, the hotel can arrange for airport transfers and guided sightseeing tours. When you are looking for comfortable and convenient accommodations in Singapore, make Fragrance Hotel - Pearl your home away from home.

        What they offer

        8.0
        Very good
        Staff 

        "The staff was friendly and the hotel is clean"

        dwi

        |

        December 23, 2018

        Read more reviews
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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What to eat nearby

        American cuisine
        American cuisine
        The Ranch
        750 m American, International, Italian
        TWO bakers
        2.1 km American, Cafe, French
        Suprette
        2.1 km American
        Asian cuisine
        Asian cuisine
        Authentic Teochew Seafood Porridge
        220 m Asian, Chinese, Seafood
        Mongkok Dim Sum @ Geylang
        220 m Asian, Chinese
        Old Geylang
        280 m Asian, Chinese, Seafood
        Chinese cuisine
        Chinese cuisine
        Eminent Frog Porridge
        170 m Chinese
        SHANGHAI SONG JI RESTAURANT
        200 m Chinese
        Leong Kee (Klang) Bah Kut Teh
        220 m Chinese

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show more

        Property's guest policies

        Show less

        Some helpful facts

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        Reviews of Fragrance Hotel - Pearl from real guests

        Provided by verified guests of Agoda
        Agoda Reviews (2499)Booking.com Reviews (1289)
        7.2
        /
        10
        Cleanliness7.5
        Facilities6.9
        Location7.0
        Room comfort and quality7.2
        Service7.5
        Value for money7.8
        All languages
        All guests (2499)
        All room types

        Show reviews that mention 

        Showing 1786 verified guest comments
        12345
        9.2
        Exceptional
        Anna from Philippines
        Group
        Superior Family
        Stayed 4 nights in June 2019

        Felt at home! Would love to go back”

        The people in this hotel, esp ones at the frontdesk, are so warm, helpful and accommodating. They dont just give instructions and let you figure it our on your own. They actually provide you personal assistance whether it be opening room for you (after leaving your key), fixing problems with internet and the like! Two thumbs up!!

        Reviewed June 20, 2019

        Dear Anna, Thank you for letting us know about your perfect Fragrance experience! It has been our utmost pleasure to have made you feel right at home here with us at Fragrance Hotel - Pearl! Please do come back to stay with us again very soon. Best Regards, Thaddaeus Guest Experience Executive

        Responded July 02, 2019
        Fragrance Hotel - Pearl
        8.8
        Excellent
        Maria from Philippines
        Group
        Superior Double or Twin
        Stayed 3 nights in June 2019

        Excellent”

        Pro: Cheaper hotel compare to other hotels Everyday house keeping Near groceries and restaurants Con: No refrigirator- we actually nees this since the temperature is way hotter and we need to have cold water. 10-15 mins walk from Aljunied MRT The aircon is a bit old that produced lesser cold air. Overall, if you prefer to rent a cheaper hotel. You can choose this.

        Reviewed June 19, 2019

        Dear Maria, Thank you for your excellent review for Fragrance Hotel - Pearl! We are delighted you have found great value during your stay with us and appreciate your compliments for our high standards of housekeeping services. Unfortunately, in-room chillers are not a standard facility for economy tiered hotels in Singapore. Nevertheless, I have submitted your feedback to our management for their consideration. I have also raised a maintenance request for the affected air-conditioning unit, and it has been resolved promptly. Thank you for letting us know how we can serve you better. Best Regards, Thaddaeus Guest Experience Executive

        Responded June 29, 2019
        Fragrance Hotel - Pearl
        6.0
        Josephine from Indonesia
        Couple
        Deluxe Triple Room
        Stayed 3 nights in May 2019

        Good location, clean, but EXTREMELY SLOW WIFI CONNECTION”

        Stayed in Fragrance Pearl for 3 nights. Location is great, easy to acces with either MRT or Bus! So many restaurants nearby which open until pass midnigt. The room is not too small and not too big, just enough but a bit too small if you bring big luggage. The rooms smells pretty bad, I think it comes from the bath room. If you need something like iron & ironing board, or room refresher, etc you need to PICK IT YOURSELF at the lobby. They also didn't change the bed sheets at all for 3 nights, which is fine because we only stayed for 3 nights but it will be a uncomfortable if we stayed more than 3 nights. The wifi connection is really really really really bad. It felt like we don't have internet connection at all!!!! Some of the staffs are friendly. But some of them are such a bitch. Didn't give a smile at all. Overall it is worth the money only if it’s all you can afford.

        Reviewed June 23, 2019

        Dear Josephine, Thank you for taking time to leave us a review for Fragrance Hotel - Pearl, as well as appreciating the various benefits of staying with us. I apologise that there were aspects of your stay that could have been better. I have submitted your feedback to the respective departments, and also our management for their review. We do provide ample WiFi bandwidth. However, when most of the guests use their phones (some using multiple devices) in the evenings, the internet access will be slowed down. Best Regards, Thaddaeus Guest Experience Executive

        Responded July 03, 2019
        Fragrance Hotel - Pearl
        6.8
        Good
        Nyi from Myanmar
        Couple
        Deluxe Double or Twin
        Stayed 3 nights in June 2019

        Good for value”

        The hotel is very popular with Asian tourists from China, Indonesia, the Philippines, etc. So, although it is located in Geylang near some red-light-district facilities, the hotel is perfectly family-friendly.

        Reviewed June 22, 2019

        Dear Nyi, Thank you for your pleasant review for Fragrance Hotel - Pearl. You are right indeed that our hotel is perfectly family friendly, and we are situated amongst a wide variety of local cuisine - please enquire with my colleagues at the front desk for their recommendations! It has been our pleasure to serve you! Best Regards, Thaddaeus Guest Experience Executive

        Responded July 03, 2019
        Fragrance Hotel - Pearl
        4.4
        Kelvin from Singapore
        Couple
        Superior Double or Twin
        Stayed 2 nights in June 2019

        Minimalist”

        Did not make up room properly

        Reviewed June 29, 2019

        Dear Kelvin, Thank you for staying with us. I'm sorry to hear that our housekeeping services did not serve you well. I have submitted your feedback to the Housekeeping Supervisor for their review. Best Regards, Thaddaeus Guest Experience Executive

        Responded July 17, 2019
        Fragrance Hotel - Pearl
        8.4
        Excellent
        Ma. from Philippines
        Group
        Deluxe Triple Room
        Stayed 3 nights in April 2019

        Overall good stay”

        I really loved our stay here because the facilities are nice. They change the towels, get the garbage, change the sheets everyday. The only two downsides are the place is kind of far from the main attractions of Singapore; however it is easy to go there because of the efficient public transportation. Bus stop is near the area while the train is a 10-15 mins walk so we use the bus mainly. The other downside is on our second day, the towel smells. I had to ask for another one because I didn’t like the smell. Overall though, we loved our stay. And the staff are nice since when we were about to check out, we were 10 mins late past the check out time but they told us they would give us an extension of 30 minutes which is cool.

        Reviewed May 04, 2019

        Dear Ma, Thank you for choosing Fragrance Hotel - Pearl as your preferred hotel choice during your travels here in Singapore. Although the hotel is situated in the suburbs, getting to town is still easy and as mentioned, you had chosen to take the bus as your main transportation mode of travelling to the various places of interests in the city. For the traveller's knowledge, guests can purchase the EZ-Link card, a contactless smart card for travel on the buses and trains, directly from our Front Desk during their stay at the hotel. This will help our guests save the hassle of requiring to get the exact fare for travelling on the buses. They will also enjoy the savings due to the discounts offered when using this card instead of making cash payment on board. Our Housekeeping Team will do better to ensure that our guests receive fresh and clean towels during the servicing of the room. Please accept my apologies for this matter. Regards, Jack Chee Senior Customer Relations Manager

        Responded May 23, 2019
        Fragrance Hotel - Pearl
        6.8
        Good
        Pemsith from Philippines
        Family with young children
        Superior Double or Twin
        Stayed 1 night in May 2019

        Good”

        decent hotel. rooms are pretty small, but the location is very good. many restaurants and fairly close to bus and mrt stops. overall OK for 1 or 2 nights

        Reviewed June 27, 2019

        Dear Pemsith, Thank you for your good review for Fragrance Hotel - Pearl, and appreciating our hotel's location and proximity to dining options and public tranportation. It has been our pleasure to have had the opportunity to serve you. Please come back soon. Best Regards, Thaddaeus Guest Experience Executive

        Responded July 16, 2019
        Fragrance Hotel - Pearl
        9.2
        Exceptional
        SANJAY from Malaysia
        Solo traveler
        Superior Double or Twin
        Stayed 1 night in June 2019

        Really Value for Money”

        I had small room but it is comfortable and clean. Only problem is hot water seems to finish fast.

        Reviewed June 24, 2019

        Dear Sanjay, Thank you for your wonderful review for Fragrance Hotel - Pearl. We are pleased to hear that you have enjoyed your Fragrance experience and have found great value during your stay with us. Unlimited hot water is available all the time, and just needs to be turned on using a switch positioned right outside the bathroom. This is in line with Singapore's effort for energy conservation. Best Regards, Thaddaeus Guest Experience Executive

        Responded July 08, 2019
        Fragrance Hotel - Pearl
        9.2
        Exceptional
        Venkatesh from Singapore
        Solo traveler
        Superior Double or Twin
        Stayed 1 night in June 2019

        Good "value for money" hotel!”

        Clean and sufficient facilities.

        Reviewed June 22, 2019

        Dear Venkatesh, Thank you for finding great value during your stay with us at Fragrance Hotel - Pearl, and appreciating our facilities and high standards of Housekeeping services! Please stay with us again soon. Best Regards, Thaddaeus Guest Experience Executive

        Responded July 03, 2019
        Fragrance Hotel - Pearl
        6.8
        Good
        Vincent from Australia
        Solo traveler
        Superior Double or Twin
        Stayed 2 nights in November 2018

        Value”

        Limted facilities...need renovation and please add more TV channels

        Reviewed June 25, 2019

        Dear Vincent, Thank you for finding great value during your stay with us. As the majority of the hotel guests would be spending their entire day out of the hotel exploring the city sights they would consider the hotel TV programmes as secondary entertainment. We have taken note of your feedback and have submitted them to our management for their review. Thank you for letting us know how we can serve you better. Best Regards, Thaddaeus Guest Experience Executive

        Responded July 05, 2019
        Fragrance Hotel - Pearl
        7.2
        Very good
        Vincent from Australia
        Solo traveler
        Superior Double or Twin
        Stayed 2 nights in May 2019

        Value ”

        Need renovation very soon

        Reviewed June 25, 2019

        Dear Vincent, Thank you for taking time to leave us a review. We have taken note of your feedback and have submitted them to our management for their review. We look forward to serving you again. Best Regards, Thaddaeus Guest Experience Executive

        Responded July 05, 2019
        Fragrance Hotel - Pearl
        10.0
        Exceptional
        Claudia from Canada
        Couple
        Superior Double or Twin
        Stayed 1 night in June 2019

        fantastic value for money”

        lovely front desk staff, simple and cozy room, perfect for budget travellers

        Reviewed June 15, 2019

        Dear Claudia, Thank you for your stellar review of Fragrance Hotel - Pearl! We are delighted that you had enjoyed your stay with us, in particular the clean and comfortable room and the great service provided by our staff. We look forward to welcoming you back and to delight you with our Fragrance hospitality again! Best regards, Ariel Guest Experience Executive

        Responded June 24, 2019
        Fragrance Hotel - Pearl
        3.2
        Lusiana from Indonesia
        Business traveler
        Superior Double or Twin
        Stayed 8 nights in May 2019

        Housekeeping was bad!”

        The room was dusty and not properly cleaned with many dirty spots on the bed & wall. I once made tea in the morning and left my cup unwashed thinking that the housekeeper would clean it. But when I came back at night, the cup was full of ants and still not washed.

        Reviewed June 03, 2019

        Dear Lusiana, I am sorry to hear that the rooms were not up to the standard you had come to expect from us, and I apologize for the shortcomings. I had noted your feedback and submitted it to our Housekeeping Department for their review. Best regards, Ariel Guest Experience Executive

        Responded June 13, 2019
        Fragrance Hotel - Pearl
        3.2
        Lusiana from Indonesia
        Business traveler
        Superior Double or Twin
        Stayed 2 nights in May 2019

        Poor Hygiene”

        I was a long staying guest. Probably due to that, the room wasn't cleaned properly throughout my stay. The management need to improve their room cleaning SOP. I noticed that the bedsheet was sometimes not changed, the toilet wasn't cleaned, and they didn't perform any dusting. All it did was make the bed, changed the towel and toiletries only. There were a lot of dust everywhere and stains on the bed. There was a time the toilet wasn't cleaned at all because the toothpaste stain that I left was still there and the sink was still dirty in the evening when I came back to hotel. The bed was also dusty to the point that I had to clean it myself. The front-desk staff was awful. Very arrogant and lazy looking. When I called the receptionist few times, they didn't even pick up! I understand that this is a budget hotel, but it wasn't even that cheap for $75/night so I at least expect a more proper cleaning & room hygiene.

        Reviewed June 02, 2019

        Dear Lusiana, I am sorry to hear that we could have served you better, and I apologize for this less than satisfactory experience. I have forwarded your comments to our Housekeeping Team for their review. Thank you for your feedback. Best regards, Ariel Guest Experience Executive

        Responded June 13, 2019
        Fragrance Hotel - Pearl
        10.0
        Exceptional
        dian from Indonesia
        Solo traveler
        Superior Double or Twin
        Stayed 1 night in May 2019

        Nice rooms”

        this is the second time i booked this hotel because it's near Singapore indoor stadium where i attend music concert. Room is very cleaned. Staff very efficient. It's easy to check in and out. Keep up the good work !

        Reviewed May 28, 2019

        Dear Dian, Thank you for your continued support for Fragrance Hotel - Pearl. It has been our utmost pleasure to have served you well. Please come back soon! Best Regards, Thaddaeus Guest Experience Executive

        Responded June 17, 2019
        Fragrance Hotel - Pearl
        8.4
        Excellent
        LIEZEL from Philippines
        Family with young children
        Superior Family
        Stayed 4 nights in July 2018

        Value for money, accessible”

        Hassle free checkin and checkout. Value for money - accessible to bus stops going to Singapore's must see spots. around 5-10mins away to Aljunied MRT station. lots of food stalls nearby. 3 adults with 1 child. Stayed for 4 nights.

        Reviewed July 31, 2018
        2.4
        Léa from France
        Group
        Superior Family
        Stayed 2 nights in June 2019

        Acceptable”

        Worst hotel ever ...

        Reviewed June 28, 2019

        Dear Léa, Thank you for choosing to stay with us. I'm sorry to hear that you did not enjoy your stay. Could you let us know how we could have served you better? Best Regards, Thaddaeus Guest Experience Executive

        Responded July 17, 2019
        Fragrance Hotel - Pearl
        8.0
        Excellent
        Ashrin from Singapore
        Solo traveler
        Superior Double or Twin
        Stayed 1 night in June 2019

        good”

        room is clean and good. and requested room is available.

        Reviewed June 25, 2019

        Dear Ashrin, Thank you for your pleasant review for Fragrance Hotel - Pearl, as well as your appreciation of our high standards of Housekeeping services. It has been our pleasure to have served you well. Best Regards, Thaddaeus Guest Experience Executive

        Responded July 05, 2019
        Fragrance Hotel - Pearl
        7.6
        Very good
        Mark from Australia
        Solo traveler
        Superior Double or Twin
        Stayed 2 nights in June 2019

        Clean and good value”

        I was careful to request a room on a lower floor. This hotel met my expectations.

        Reviewed June 08, 2019

        Dear Mark, Thank you for sharing your positive stay experience. We are thrilled that we are able to meet to your stay expectations. We appreciate your review and thank you for staying with us. Regards, Jack Chee Senior Customer Relations Manager

        Responded June 21, 2019
        Fragrance Hotel - Pearl
        6.8
        Good
        Sulastri from Cambodia
        Family with young children
        Superior Double or Twin
        Stayed 2 nights in May 2019

        Good Place”

        I like stay in this Hotel because worted with price with room for place in Singapore

        Reviewed June 08, 2019

        Dear Sulastri, Thank you for choosing to stay with us. We are delighted that we are able to fulfil all expectations of your stay and found our rooms to be of good value. We hope you will think of us the next time you are making a trip to Singapore. Regards, Jack Chee Senior Customer Relations Manager

        Responded June 21, 2019
        Fragrance Hotel - Pearl
        12345
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        Fragrance Hotel - Pearl
        |Very good 7.2
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        • Very good location
        • Singapore Flyer
        • Aljunied MRT Station is within 0.68 km