Fragrance Hotel - Riverside
Fragrance Hotel - Riverside
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9.2
Exceptional

"Excellent staff service & always ready to help."

Gammon B.

|

April 17, 2017

Superior Room without Window Fragrance Hotel - Riverside
Superior Room without Window
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Lobby Fragrance Hotel - Riverside
Lobby
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Lobby Fragrance Hotel - Riverside
Lobby
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Interior view Fragrance Hotel - Riverside
Interior view
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Excellent
Location
8.7
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What guests are saying:
Good location, good service
Yulianti from Indonesia
Solo traveler
The hotel is cozy and nice.
Agnes from Philippines
Family with young children
Clean and affordable hotel in good location. I got a room without window, but it didn't matter. Room was smallish bit modern inside. Just couple of minutes walk to nearest MRT station. Pool was OK.
Toni from Finland
Business traveler
location near MRT and near attractive location such as Chinatown, Clarke Quay, Boat Quay by walking. Room is quite small but it is comfortable to stay, very clean and very convenient to stay. The bathroom is clean.
Andrew from Australia
Business traveler
Overall, this hotel is quite good, especially the location. It is very close to the shopping mall. One thing that I don't like is that the room is not the same as the picture. There is 7-11 nearby. Clean and 2 bottles of drinking water provided
Patchanok from Thailand
Business traveler
The room was very nice and the location of the hotel is superb. However, the unfriendly and too much 'interrogative' receptionist is not really great. If the staff is a little bit more respectful, the stay could have been more pleasant.
Susanto from Indonesia
Family with young children

Fragrance Hotel - Riverside

Excellent location
- Inside city center
- What's nearby?
Very good
From 5707 reviewsSee what guests said
7.3
/
10
Very good cleanliness
7.7
Recommended by 84% of guests
Value for money7.0
Distance to city center0.8 km
Location rating8.7
Nearest airportChangi International Airport (SIN) - Singapore
Distance to airport17.7 km
  • 100 meters to public transportation

  • Located in heart of Singapore

  • Free Wi-Fi in all rooms!

  • Air conditioning

Select your room
This property is in high demand!Last booked 9 hours ago | 9 travelers are looking at this property right now
Executive Double or Twin
Executive Double or Twin
...
  • Room size: 13 m²/140 ft²
  • Non-smoking
  • 2 single beds or 1 double b...
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Superior Room without Window
Superior Room without Window
...
  • Room size: 11 m²/118 ft²
  • No Windows view
  • 2 single beds or 1 double b...
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Family Deluxe Room
Family Deluxe Room
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 1 single bed and 1 double b...
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Deluxe Double or Twin
Deluxe Double or Twin
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
  • 2 single beds or 1 double b...
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Deluxe Family Room (3 Adults) with Breakfast
Deluxe Family Room (3 Adults) with Breakfast
...
  • Room size: 15 m²/161 ft²
  • Shower
  • 1 single bed and 1 double b...
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Family contract rate TRIPLE
Family contract rate TRIPLE
...
  • Shower
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Family Room New
Family Room New
...
  • Shower
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Triple Family Room
Triple Family Room
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  • Shower
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Superior Double/Twin
Superior Double/Twin
...
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    Family room - De Luxe
    Family room - De Luxe
    ...
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      Have a question for Fragrance Hotel - Riverside?

      What people love about the property

      • 10.0
        Exceptional

        "Comfy hotel stay."

        Aidah

        |

        December 17, 2017

      • 8.0
        Very good

        "Small room, clean and staff very nice."

        sakda

        |

        June 27, 2017

      • 8.8
        Excellent

        "The staffs was very friendly and helpful."

        Kim T.

        |

        May 22, 2017

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      More about Fragrance Hotel - Riverside

      More about Fragrance Hotel - Riverside

      8.8
      Excellent

      "Good location good priceGreat for a stop over"

      Trevor

      |

      April 22, 2018

      An overview

      Just a five-minute walk from Clarke Quay MRT Station and within the vicinity of Boat Quay and Clarke Quay is Fragrance Hotel - Riverside. All guestrooms are air conditioned with coffee/tea facilities, a DVD player, and a flat-screen TV with cable channels. Fragrance Hotel - Riverside offers accessibility to Chinatown district in a five-minute walk, and it's a 10-minute drive to the famous Orchard Road and the Marina Bay area. With easy access to these areas, it will be no problem to visit the surrounding shopping, dining, and entertainment venues.

      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      What to eat nearby

      American cuisine
      American cuisine
      Billy Bombers @ The Central
      140 m American, Diner
      Draft and Craft
      250 m American, Bar, Mexican
      The Rotisserie
      580 m American
      Asian cuisine
      Asian cuisine
      4 & A Half Gourmands
      30 m Asian
      Shinzo Japanese Cuisine
      70 m Asian, Fusion, Japanese
      D'Bell
      80 m Asian, Indian
      Chinese cuisine
      Chinese cuisine
      Hung Kang - Teochew Restaurant
      150 m Chinese
      PurPle TurTle
      290 m Chinese
      Yan Palace in Chinatown
      400 m Chinese

      What they offer

      10.0
      Exceptional

      "Great location , free wifi , clean and good services ;)"

      KIRANA

      |

      August 1, 2017

      Show less

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show more

      Property's guest policies

      Show less

      Some helpful facts

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      Real reviews from real guests

      Agoda Reviews (5707)Booking.com Reviews (3982)
      7.3
      /
      10
      Cleanliness7.7
      Facilities6.9
      Location8.7
      Room comfort and quality7.1
      Service7.2
      Value for money7.0
      Provided by verified guests of Agoda
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      All guests (5707)
      All room types

      Show reviews that mention 

      Showing 5047 verified guest comments
      12345
      8.8
      Excellent
      Cecilia from Malaysia
      Solo traveler
      Superior Room without Window
      Stayed 1 night in December 2018
      Excellent!”
      I got upgraded to executive room, the room is clean and spacious, has all the basic amenities. Location is superb, just 5 minutes walk from Clark Quay mrt station. (Exit A) There is 7-11 just downstairs so it’s really convenient. However, breakfast is only so-so and i hope there’ll be improvement next visit. Swimming pool is great for a quick swim but the gym facilities is too small and the treadmill is not working. Would definitely come back here again.
      Reviewed December 27, 2018
      9.6
      Exceptional
      Indra from Singapore
      Couple
      Executive Double or Twin
      Stayed 1 night in December 2018
      Nice place to stay”
      The water heater needs fixing. Been here many times in different rooms. Constantly turning the tap left to right like a steering wheel coz it gets cold after a minute of usage. Other than that, no problem
      Reviewed December 26, 2018
      6.4
      Good
      Sonia from Australia
      Couple
      Stayed 4 nights in January 2019
      Was ok”
      Our deluxe double room didn’t have a mini fridge? I was told only the executive rooms had a fridge, wish I had known. Plus we found it very awkward having a shower right near the toilet with no screen glass and water splattering everywhere, first time we experienced this. Also our power kept turning off, was annoying at times, but I guess you pay for you get :)
      Reviewed January 21, 2019
      9.2
      Exceptional
      Timothy from New Zealand
      Couple
      Executive Double or Twin
      Stayed 4 nights in September 2018
      Central Location and great staff”
      Across Road from Clarke Quay MRT and easy to walk to China town and central Singapore. Be prepared for rooms to be small (like most Singapore rooms). Worth upgrading to executive room (which is still small at 13m2 but has small fridge and window. Very friendly and helpful staff and good swimming pool.
      Reviewed September 21, 2018
      8.0
      Excellent
      Soo from Malaysia
      Solo traveler
      Superior Room without Window
      Stayed 2 nights in August 2018
      good location”
      the hotel is just opposite to Clarke Quay MRT. From Clarke Quay Sentral, use the overhead bridge to cross to another side, that is Carpenter Street, walk another 2-3 minutes, the hotel is located in Hong Kong Street, which is opposite Maybank. Cleanliness is OK. Although the admin made us signed an agreement for no smoking and the kettle should be used only for boiling water, i don't really see how useful it is - i still smell smoke within the same floor where i stayed, and perhaps a water cooler machine will be more useful to avoid misuse of kettle.
      Reviewed September 04, 2018
      8.8
      Excellent
      Johannes from Netherlands
      Couple
      Superior Room without Window
      Stayed 3 nights in August 2018
      This hotel gives you "value for money".”
      Singapore is an expensive place to be so when you find your self a hotel like Fragrance it makes you happy. Very friendly staff, not a big room but anything you need is there. Nearby Singapore River with all the tourist things to do and also nearby an MRT station. Finaly when you come back after a long day at Singapore you can cool down at the swimmingpool on top of the hotel. We will defintely be back at the Fragrance hotel when we come to Singapore again.
      Reviewed September 02, 2018
      9.2
      Exceptional
      Mann from Malaysia
      Couple
      Superior Room without Window
      Stayed 3 nights in December 2018
      Very near to MRT”
      Very near to MRT and easy access around Clarke Quay area. The room was clean~ staff was very nice.
      Reviewed December 31, 2018
      3.6
      Hau from Malaysia
      Family with teens
      Family Deluxe Room
      Stayed 1 night in December 2018
      Terrible hotel ”
      The room is very small, there are only toothbrush and toothpaste available in the bathroom. They even never put a label for shampoo and shower gel, how we going to know which one to use? The mattress not soft at all too. Looks like a love hotel. The staffs were watching our every movement. And need to register for visitor even we are obviously one family, still need to waste our time to register at counter.
      Reviewed December 17, 2018
      4.4
      Si from Singapore
      Couple
      Executive Double or Twin
      Stayed 1 night in December 2018
      Worst Customer Service”
      Staff was unfriendly at check-in & did not bother to explain the rules. I had some friends over and they chased us out. After the incident, the service was very bad as the staff treated us like criminals and could not wait for us to leave. Never have I ever encountered such unprofessional service staff. At 11.30am, they 'reminded' us to leave the hotel. The hotel is very small, despite paying a high price for it. Booked a deluxe twin room but I got a executive room instead. If the hotel can't promise what the customers paid for, then don't promise it in the first place!! P.S. Can't even open the luggage on the floor. There's other value for money options in the vicinity with better facilities; just go there.
      Reviewed December 16, 2018
      3.6
      kavita from Malaysia
      Family with young children
      Family Deluxe Room
      Stayed 1 night in December 2018
      Unpleasant unfriendly staff n environment hotel”
      They refuse to provide extra pillows no housekeeping after 5pm n we had to sleep in a room where the sugar was scattered everywhere with ants no extra blanket where we took a family room n the double bed was small
      Reviewed December 12, 2018
      10.0
      Exceptional
      Santy
      Couple
      Superior Room without Window
      Stayed 2 nights in December 2018
      Comfortable and clean”
      The room was little and no window. But it’s ok, the important is clean. Especially the toilet. It’s like new one. Clean! I feel comfortable to stay there. If you need breakfast , just going down to coffee shop, if you need something to buy, it’s beside seven eleven too, and it’s near with bus station and subway. Overall ok 👍🏼
      Reviewed December 07, 2018
      10.0
      Exceptional
      Alona
      Group
      Deluxe Double or Twin
      Stayed 3 nights in November 2018
      Great economy rooms”
      Great room for economical travelling with friend. 7eleven is near the main entrance, MRT station in a few minutes, 30 minutes to City Center, very quiet atmosphere, possibility to have a good breakfast and keep your bags until evening after check-out, and of course salvatory swimming pool on the roof. But, there was not quite good air conditioning, windows couldn't be open. Anyway, these disadvantages weren't critical.
      Reviewed November 26, 2018
      8.4
      Excellent
      Pavaree
      Family with teens
      Family Deluxe Room
      Stayed 2 nights in November 2018
      Very good location,small but overall good”
      This was my first time with my two children in Singapore. I have read so much about all reviews. I was scared at first to have a complicated check in like they couldn’t find the booking or check in timing etc... But when we arrived the staffs were very helpful and let us in straight away. The room is quite small indeed but we couldn’t careless because we were out exploring things most of the time. Pool is okay. Kids were enjoying it. Cleanliness is okay too. Clean sheets and towels every day. Location is very good. Only 5 minutes walking then MRT ( exit A) overall is very good. I would recommend to all of you.
      Reviewed November 22, 2018
      9.2
      Exceptional
      michael from Indonesia
      Family with young children
      Family Deluxe Room
      Stayed 1 night in July 2018
      Ideal Hotel for short stay”
      We were booke a triple room for 2 adults and 2 young kids. The room size is okay for 1-2 nights stay. REMEMBER not to bring 25" and up luggage, your won't have enough space. Bring cabin size luggage, it suit the room size well. Stollers must be folded for sure. Soap, shampoo, toothbrush, shower cap, tea, coffee and kettle are provided. Very near from Clarke Quay MRT exit A. Theres a Killiney cafe, 7-11 adjecent to this hotel. Pool was okay with a view of singapore modern building. The mini gym is oke, just treadmill and elipticall machine. Overall great stay.
      Reviewed July 11, 2018
      10.0
      Exceptional
      Angela from Indonesia
      Solo traveler
      Superior Room without Window
      Stayed 1 night in May 2018
      Good location, very clean room with amenities.”
      Room is small, you might find it difficult if you have big suitcase(s). But the room is very clean, and location is very close to Clarke Quay MRT, or within walking distance too from Chinatown MRT. Staff were very nice, and they upgraded our room when we arrived. Thanks. very recommended.
      Reviewed May 20, 2018
      9.2
      Exceptional
      Siti from Malaysia
      Family with teens
      Family Deluxe Room
      Stayed 2 nights in February 2018
      Very good ”
      Pro: near MRT station, that go straight to vivocity (if you want to go USS) near bus station near halal restaurant 24 hours near shopping mall near Boat Quay beside hotel have 7-11 convenient store hotel very clean Cons: room is small we want to use microwave but they don't let us to use *just info breakfast is packed and don't have buffet
      Reviewed March 09, 2018
      7.2
      Very good
      Tony from Australia
      Business traveler
      Deluxe Double or Twin
      Stayed 2 nights in April 2018
      Singapore Meets”
      Small hotel in the Clarke Quay area Typical of Singapore Hotels Small and expensive Good for a short stay Rooms are very small
      Reviewed December 27, 2018
      7.6
      Very good
      Pirunnicha from Thailand
      Couple
      Superior Room without Window
      Stayed 2 nights in October 2018
      Acceptable but could have been better”
      We do love the location. Just within 5 mins walk from Clarke Quay station. Some good local food near by and you can even walk to China Town [around 15 mins]. The room is not entirely clean; the chair and drawer full of dust and the hair dryer is too dusty to use but apart from that it's fine. The staffs [especially night shift] are a bit not welcoming but they help you well if you ask for anything. Overall we're happy and will consider this hotel again when we visit Singapore next time.
      Reviewed October 14, 2018
      8.0
      Excellent
      Richelle from Philippines
      Couple
      Deluxe Double or Twin
      Stayed 3 nights in September 2018
      Good Hotel. Pleasant Stay. Great Service 👍🏼”
      We stayed for 3days and 2nights. The room is same with the picture but i did not expect it to be so small. There is no queen bed available when we checked in. But we managed to transfer on the next day. Hassle tho. :/ The room is clean, heater and aircon functioning well, bed is comfy, staffs are friendly. They provide free bottled water everyday. The hotel is just across the MRT clarke quay station. 7 11 is just beside the hotel. They even let us deposit our baggage as we will be crossing borders going to Malaysia. Overall, we enjoyed our stay. Highly recommended!
      Reviewed October 03, 2018
      5.6
      renny from Indonesia
      Business traveler
      Superior Room without Window
      Stayed 1 night in September 2018
      Very small and basic room with not really friendly staff ”
      Room : basic, no window. I have asked for a room with window. One said she could make it, and later the one was coming to me said they didn't have any room with window left. There's a staff (wearing glasses, and he's a beautiful man) who kept giggling when I came and in the process of check-in. I was irritated.
      Reviewed September 27, 2018
      12345
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      Fragrance Hotel - Riverside
      |Very good 7.3
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      • Excellent location
      • Merlion Park
      • Clarke Quay MRT Station is within 0.1 km