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7 travelers have booked today.
"Excellent staff, room, hot water and air con."
January 13, 2019
520 meters to public transportation
Free Wi-Fi in all rooms!
7 travelers have booked today.
|Value for money||7.6|
|Distance to city center||3.7 km|
|Nearest airport||Singapore Changi Airport (SIN) - Singapore|
|Distance to airport||12.9 km|
"Overall a great hotel."
January 6, 2019
"Clean and cosy room with good ambiance."
November 30, 2018
"Nice and friendly staff."
October 28, 2018
"Good location and good staff"
January 2, 2019
Fragrance Hotel - Ruby, located in Geylang, is a smart choice for travelers. This hotel is just 20 minutes from Changi International Airport and is a 10-minute walk from the Aljunied MRT Station. The closest bus stop is just two minutes away on foot. All 168 rooms at this 2-star hotel are well-equipped with essential amenities such as Wi-Fi Internet access, a telephone, and a flat-screen television. For your convenience, the hotel can arrange for airport transfers and guided sightseeing tours. When you are looking for comfortable and convenient accommodations in Singapore, make Fragrance Hotel - Ruby your home away from home.
"Good location walking distance to MRT station"
January 13, 2019
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 4-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
Go-to hotel in Singapore”
Check-out time is 12:00nn. It is close to the station(about 5 minutes walk). This is a great place to stay as it is very accessible. It is half-way to the airport and half-way to the city. We arrived late night and we enjoyed walking around Geylang at night. It was so alive and vibrant. We went out of the hotel and had a couple of beers nearby. Hawkers are just a few steps away and there are nearby convenience stores. The only part I dislike is being welcomed every morning in the lobby/foyer by really noisy guests of the hotel. Maybe make the lounge/common area more cozy perhaps and put some music to calm these guests.
Best 2-3 Star Hotel In Geylang Singapore”
If you are in for a budget 2-3 star hotel in Singapore then this hotel is the best choice hands down. The price is very reasonable considering the basic but complete facilities they have. The staffs are very polite and helpful. This hotel is located very near bus and train stations. There are also a lot of quality restaurants in the area so food is very very accessible even at night. Trust me, value for money wise, this hotel is unbeatable and for sure I will be coming back.
Dear Edwin, Thank you for choosing Fragrance Hotel - Ruby as your preferred accommodation choice here in Singapore. I am heartened to hear that your stay was an impeccable one, from the location of the hotel to services of the staff. The Hotel Team values your patronage and we are delighted that you enjoyed the comfortable and affordable accommodation which Fragrance Hotel has been known for. Once again, thank you for sharing your positive stay experience with the rest of our travellers. Regards, Jack Chee Senior Customer Relations Manager
Second time here. Only stay for a night this time as I stayed for a stopover. Affordable rather than staying inside airport. Nearby shops and can find foods within the area. The only thing i don't liks is that there's mosquitoes in the room which i don't know where it came since the windows is lock.
Dear Joanna, Thank you for returning to stay with us at Fragrance Hotel - Ruby. We are delighted that you have continued to find great value during your stay with us. Please do not hesitate to contact the front desk for assistance. We look forward to serving you again. Best Regards, Thaddaeus Guest Experience Executive
air con not working . room like sauna. ”
when i came in the afternoon the aircon stull working. then after I came back midnight the air con not working. just the wind not cool at all. even actually tend to be warm. too lazy to ask change room since need to catch early morning flight. sleep 4 hours and wake up full of sweat. and the floor also become wet because it turn to be sauna room. ruin my mood at the end of the trip. the air con keep showing maintence symbol.
Dear Jessica, We apologise for the break down of the air con which you encountered during your stay. It has been repaired and is now in good working condition. Thank you for sharing your valuable feedback which gives us the opportunity to further improve our facilities and service standards. Regards, Jack Chee Senior Customer Relations Manager
Small but clean”
Rooms were clean but a little tight in space. The price is very reasonable. Professional staff. It would be great if they had an in room safe. I used their safety deposit box in the lobby. Great location for me.
Dear James, Guests staying at this property are welcome to use the hotel's deposit boxes at the lobby area, given that it is unavailable in the room in view of the space constraints. It is great to hear that your stay had been a wonderful one and our location and service had met to your expectations. We look forward to welcoming you back for another splendid stay! Regards, Jack Chee Senior Customer Relations Manager
Noisy chinese guests”
I stayed many times, over the past years. What really annoys now are the reckless Chinese groups who bang doors, yell all over the place and act just as if they were all alone. I would recommend Fragrance Hotels to seperate them on a special floor or vice verse save one floor for the non-chinese guests.
Noise is the big problem when Chinese group stay in the same hotel . Staff are aware and cannot do anything . Business is business .
Dear Gaston, Thank you for taking time to write a review of your hotel stay. We apologise for the inconvenience caused by other guests staying in the hotel. We will continually seek ways to enhance and improve our guest’s stay experience. We have taken note of your opinions for they are valuable and essential for us to continuously improve our services. Regards, Jack Chee Senior Customer Relations Manager
Great location. Near city center.”
Room was Quite small but clean. Great for the value paid
Dear Carl, We are happy to hear of your compliments. Your kind compliments had been relayed to the Hotel Team and we look forward to welcoming you back soon! Regards, Jack Chee Senior Customer Relations Manager
Awesome! Will happy to come back again. ”
Overall stay was nice! The hotel is clean, the comfort room is well maintained, bed is comfy, they provided us a water heater for noodles, there are complimentary coffee and water and the staffs are nice!
Dear Janine, We are delighted you have had an awesome experience with us at Fragrance Hotel - Ruby! Thank you for your compliments for the various aspects of our hotel's services and amenities! We will be eagerly anticipating your next stay with us. Best Regards, Thaddaeus Guest Experience Executive
Everything great except slow Wifi”
Very clean and modern rooms with water boiler, cups, free coffee & tea. Staff was super friendly. Great location in Geylang, 7-11 around the corner. Only annoying thing was the wifi. First of all the wifi is NOT encrypted, so they don't seem to really care about the privacy of their customers and secondly the wifi was super slow limited to 2 Mbps. C'mon guys, it is 2019!
Dear Cihan, Thank you for choosing our hotel as your preferred accommodation choice here in Singapore. We are glad to hear that you had a great stay in our hotel and we are pleased to know that our hotel and its accessible location had met your needs as a traveller. Thank you for your feedback regarding the signal strength of the WiFi facility in your room. We are in the midst of working to restore a fast and strong connection to the Internet. We look forward to welcoming you back to our hotel in the future. Best regards, Ariel Guest Experience Executive
Value for money and Hassle Free”
Stayed one night here because I needed some time away from my noisy home. Everything is clean and good here. It’s nearer to the main road and away from the seedier neighborhood. Got the 7th floor which is the exec level. All required necessities are provided for. Will come again.
Dear Frank, Thank you for choosing to stay with us. We are delighted that we are able to fulfil all expectations of your stay. We look forward to welcoming you back to our hotel in the future! Best regards, Ariel Guest Experience Executive
Beware of switch bait booking”
I transit though Singapore quite a lot and in the past month of the 3 times I have been booked into the Fragrance Ruby when we have arrived have been told that there are no rooms left available due to "maintenance" and we would have to go to another Fragrance hotel. The first time it was "ahhh ok I guess" seeing as how it was close to midnight and we just wanted to sleep. The second time, just 2 days ago I hit the roof and told the receptionists in no uncertain terms what I thought of this scam from the Fragrance group. See what they do is take your non refundable booking on Agoda and then when you tell them in your booking you wont be arriving till around 10pm ( later flight) then they proceed to sell the room again during that day to a walk-in customer and then shift you to another hotel when you arrive later that night. Quite a nice little cam they have going. The rooms are small and the service is basic ( they use cheap Filipino import labour on their front desks) . beware
Rooms are very small not even room for a single cupboard, but it's Singapore and this is a budget hotel. It's close to most of Singapore'saattractions taxis only cost 7 to 10 dollars or a short walk to the train station or bus stop. The maintenance could be a little better, as the ceiling in my bathroom was peeling rather significantly. But other than that it was fine.
Dear Cliff, Thank you for choosing to stay with us at Fragrance Hotel - Ruby and your understanding for the compact nature of our rooms. Best Regards, Thaddaeus Guest Experience Executive
Small room small toilet. Housekeeper very noisy in the morning! Can’t have a peaceful sleep! Could hear banging of doors and loud conversations. Check in process was smooth. But the room is really too small.
Dear Nurul, I’m sorry to hear that your stay with us could have been better. The compact configuration of our rooms is a direct result of Singapore's land constraints. Please do not hesitate to approach any of my colleagues at the front desk for assistance on restoring an optimal environment for rest. Best Regards, Thaddaeus Guest Experience Executive
Good place to stay.”
Room is a little bit small but clean and comfortable, especially the strong air conditioner. Staffs were nice and friendly. Location is also good, close to MRT and bus station. We had a great time here.
Dear Manh, Thank you for letting me know that you have had a fantastic Fragrance experience! It has been such a pleasure for us to serve you. Best Regards, Thaddaeus Guest Experience Executive
The room is always clean.. everyday they change our towels, refill our bottled water, coffee and tea (everyday complimentary beverages). The room has ref, hair blower, and kettle for hot water.. it also has big windows.. it is located at the red light district but it doesnt seem like it because the community is very quiet. There are many hawkers nearby and the food is very affordable.. **the only challenge is that the mrt is far..the 10 minute walk that i read in other reviews is not exagerrating.. it is far from mrt station yes.. but you have other means of transpo there like bus or grab.... i would still go back to this place and i highly recommend it! 😊
Dear Abigael, Thank you for your exceptiomal review, as well as your strong recommendation of Fragrance Hotel - Ruby! Singapore is indeed one of the safest countries in the world! We will be eagerly looking forward to serving you again very soon! Best Regards, Thaddaeus Guest Experience Executive
Room is small but as u expected from the money you paid - Room is clean, good enough for Asian people of 2 - Not so far from MRT Aljunied, if u didn't bring heavy luggage, walk to hotel is fine - Those u didn't like walking quite far can take bus just walk around 200m from hotel - If u are moslem, only certain places probably u can eat (including malay resto next to htl) Overall staying is great, value for shorten stay but If u travel with children or Older pople take grab to hotel
Anything good except location little UnSafe”
Location in Geylang not safe enough , if you only walking on big street is ok, but we go around at lorong 20, lorong 18 and 16, we see many call girls, Indian Man with dangerous eyes, and some illegal casinos (they can beat you if you have a camera on hand) Little far from MRT(600m walking 10min, difficult with my OLD family)
Best value for money”
I want to thank Ms Evelyn Chu for her prompt professional service at the reception. My stay was hassle free and hotel was near bus stop and 10 mins walk to Aljunied train station. Lots of food stores nearby.
Fragrance Hotel - Ruby