Fragrance Hotel - Ruby
Free Wi-Fi

Fragrance Hotel - Ruby

10 Lorong 20, Geylang, Singapore, Singapore, 398730
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Superior Double - Guestroom Fragrance Hotel - Ruby
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    Fragrance Hotel - Ruby Reviews

    7.0
    Very good
    /10
    (7697 reviews)See what guests said
    9.6
    Exceptional

    "Excellent staff, room, hot water and air con."

    William

    -

    January 13, 2019

    7.6
    Very good value for money
    Recommended by 90% of guests

    Things you’ll love about Fragrance Hotel - Ruby

    Things you'll love

    • 520 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Smoking area

    Very good
    Location
    7.0
    See map
    Very good location - 1.56 kilometers from city center
    Popular
    Nearby
  • Singapore Flyer3.21 km
  • Cloud Forest3.64 km
  • Gardens by the Bay3.68 km
  • Supertree Grove3.77 km
  • Merlion Park4.09 km
  • Marina Bay Sands Casino4.24 km
  • Battlebox4.3 km
  • Orchard Road4.97 km
  • Sentosa Island9.05 km
  • Universal Studios9.14 km
  • Don't miss out!

    7 travelers have booked today.

    Value for money7.6
    Distance to city center3.7 km
    Location rating7.0
    Nearest airportSingapore Changi Airport (SIN) - Singapore
    Distance to airport12.9 km

    Rooms available at Fragrance Hotel - Ruby

    Deluxe Family
    Deluxe Family
    ...
    • Room size: 15 m²/161 ft²
    • Street view
    • 1 single bed and 1 double b...
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    Superior Double
    Superior Double
    ...
    • Room size: 11 m²/118 ft²
    • Street view
    • 1 double bed
    Enter dates to see prices
    Deluxe Double or Twin
    Deluxe Double or Twin
    ...
    • Room size: 12 m²/129 ft²
    • Street view
    • 2 single beds or 1 double b...
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    Executive Double or Twin
    Executive Double or Twin
    ...
    • Room size: 13 m²/140 ft²
    • Street view
    • 1 double bed or 2 single be...
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    Room Selected at Check In
    Room Selected at Check In
    ...
    • Room size: 12 m²/129 ft²
    Enter dates to see prices
    Deluxe (Package)
    Deluxe (Package)
    ...
    • Non-smoking
    • Shower
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    Family Room
    Family Room
    ...
    • Non-smoking
    • Shower
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    Family (Package)
    Family (Package)
    ...
    • Non-smoking
    • Shower
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    Executive Room
    Executive Room
    ...
    • Shower
    Enter dates to see prices
    Family Room
    Family Room
    ...
    • Shower
    Enter dates to see prices
    Have a question for Fragrance Hotel - Ruby?

    What people love about Fragrance Hotel - Ruby

    • 8.4
      Excellent

      "Overall a great hotel."

      suviya

      |

      January 6, 2019

    • 7.2
      Very good

      "Clean and cosy room with good ambiance."

      Ruzila

      |

      November 30, 2018

    • 9.6
      Exceptional

      "Nice and friendly staff."

      Sheida

      |

      October 28, 2018

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    More about Fragrance Hotel - Ruby

    More about Fragrance Hotel - Ruby

    7.2
    Very good

    "Good location and good staff"

    fernell

    |

    January 2, 2019

    An overview

    Show less

    What they offer

    5.6
    Review score

    "Good location walking distance to MRT station"

    Mee L.

    |

    January 13, 2019

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    American cuisine
    American cuisine
    The Ranch
    560 m American, International, Italian
    TWO bakers
    2.3 km American, Cafe, French
    Suprette
    2.4 km American
    Asian cuisine
    Asian cuisine
    Old Geylang
    110 m Asian, Chinese, Seafood
    Binggojung Korean Dessert House
    250 m Asian, Korean
    Food Loft at 32
    310 m Asian
    Chinese cuisine
    Chinese cuisine
    136 Hong Kong Street Fish Head Steamboat
    170 m Chinese, Seafood
    Golden Bay Eating House
    230 m Chinese
    Cheng Li Yuan
    360 m Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Reviews of Fragrance Hotel - Ruby from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (7697)Booking.com Reviews (1620)
    7.0
    /
    10
    Cleanliness7.3
    Facilities6.9
    Location7.0
    Room comfort and quality7.0
    Service7.2
    Value for money7.6
    All languages
    All guests (7697)
    All room types

    Show reviews that mention 

    Showing 6585 verified guest comments
    12345
    10.0
    Exceptional
    Cherry from Australia
    Couple
    Deluxe Double or Twin
    Stayed 1 night in May 2019

    Go-to hotel in Singapore”

    Check-out time is 12:00nn. It is close to the station(about 5 minutes walk). This is a great place to stay as it is very accessible. It is half-way to the airport and half-way to the city. We arrived late night and we enjoyed walking around Geylang at night. It was so alive and vibrant. We went out of the hotel and had a couple of beers nearby. Hawkers are just a few steps away and there are nearby convenience stores. The only part I dislike is being welcomed every morning in the lobby/foyer by really noisy guests of the hotel. Maybe make the lounge/common area more cozy perhaps and put some music to calm these guests.

    Reviewed May 16, 2019
    6.8
    Good
    Matthew from Philippines
    Couple
    Superior Double
    Stayed 2 nights in May 2019

    OKAY”

    Just okay

    Reviewed May 21, 2019
    10.0
    Exceptional
    Edwin from Philippines
    Solo traveler
    Superior Double
    Stayed 1 night in April 2019

    Best 2-3 Star Hotel In Geylang Singapore”

    If you are in for a budget 2-3 star hotel in Singapore then this hotel is the best choice hands down. The price is very reasonable considering the basic but complete facilities they have. The staffs are very polite and helpful. This hotel is located very near bus and train stations. There are also a lot of quality restaurants in the area so food is very very accessible even at night. Trust me, value for money wise, this hotel is unbeatable and for sure I will be coming back.

    Reviewed April 21, 2019

    Dear Edwin, Thank you for choosing Fragrance Hotel - Ruby as your preferred accommodation choice here in Singapore. I am heartened to hear that your stay was an impeccable one, from the location of the hotel to services of the staff. The Hotel Team values your patronage and we are delighted that you enjoyed the comfortable and affordable accommodation which Fragrance Hotel has been known for. Once again, thank you for sharing your positive stay experience with the rest of our travellers. Regards, Jack Chee Senior Customer Relations Manager

    Responded April 29, 2019
    Fragrance Hotel - Ruby
    8.0
    Excellent
    Joanna from Brunei Darussalam
    Solo traveler
    Superior Double
    Stayed 1 night in March 2019

    Quick stopover”

    Second time here. Only stay for a night this time as I stayed for a stopover. Affordable rather than staying inside airport. Nearby shops and can find foods within the area. The only thing i don't liks is that there's mosquitoes in the room which i don't know where it came since the windows is lock.

    Reviewed March 15, 2019

    Dear Joanna, Thank you for returning to stay with us at Fragrance Hotel - Ruby. We are delighted that you have continued to find great value during your stay with us. Please do not hesitate to contact the front desk for assistance. We look forward to serving you again. Best Regards, Thaddaeus Guest Experience Executive

    Responded April 17, 2019
    Fragrance Hotel - Ruby
    2.0
    Jessica from Indonesia
    Couple
    Superior Double
    Stayed 1 night in May 2019

    air con not working . room like sauna. ”

    when i came in the afternoon the aircon stull working. then after I came back midnight the air con not working. just the wind not cool at all. even actually tend to be warm. too lazy to ask change room since need to catch early morning flight. sleep 4 hours and wake up full of sweat. and the floor also become wet because it turn to be sauna room. ruin my mood at the end of the trip. the air con keep showing maintence symbol.

    Reviewed May 08, 2019

    Dear Jessica, We apologise for the break down of the air con which you encountered during your stay. It has been repaired and is now in good working condition. Thank you for sharing your valuable feedback which gives us the opportunity to further improve our facilities and service standards. Regards, Jack Chee Senior Customer Relations Manager

    Responded May 23, 2019
    Fragrance Hotel - Ruby
    8.8
    Excellent
    James from United States
    Solo traveler
    Superior Double
    Stayed 2 nights in May 2019

    Small but clean”

    Rooms were clean but a little tight in space. The price is very reasonable. Professional staff. It would be great if they had an in room safe. I used their safety deposit box in the lobby. Great location for me.

    Reviewed May 06, 2019

    Dear James, Guests staying at this property are welcome to use the hotel's deposit boxes at the lobby area, given that it is unavailable in the room in view of the space constraints. It is great to hear that your stay had been a wonderful one and our location and service had met to your expectations. We look forward to welcoming you back for another splendid stay! Regards, Jack Chee Senior Customer Relations Manager

    Responded May 23, 2019
    Fragrance Hotel - Ruby
    7.6
    Very good
    Katrin from Germany
    Solo traveler
    Superior Double
    Stayed 1 night in April 2019

    Noisy chinese guests”

    I stayed many times, over the past years. What really annoys now are the reckless Chinese groups who bang doors, yell all over the place and act just as if they were all alone. I would recommend Fragrance Hotels to seperate them on a special floor or vice verse save one floor for the non-chinese guests.

    Reviewed April 25, 2019
    8.4
    Excellent
    Gaston from Australia
    Group
    Superior Double
    Stayed 4 nights in July 2018

    Excellent”

    Noise is the big problem when Chinese group stay in the same hotel . Staff are aware and cannot do anything . Business is business .

    Reviewed May 13, 2019

    Dear Gaston, Thank you for taking time to write a review of your hotel stay. We apologise for the inconvenience caused by other guests staying in the hotel. We will continually seek ways to enhance and improve our guest’s stay experience. We have taken note of your opinions for they are valuable and essential for us to continuously improve our services. Regards, Jack Chee Senior Customer Relations Manager

    Responded May 23, 2019
    Fragrance Hotel - Ruby
    8.0
    Excellent
    Carl from Philippines
    Family with teens
    Superior Double
    Stayed 4 nights in May 2019

    Great location. Near city center.”

    Room was Quite small but clean. Great for the value paid

    Reviewed May 13, 2019

    Dear Carl, We are happy to hear of your compliments. Your kind compliments had been relayed to the Hotel Team and we look forward to welcoming you back soon! Regards, Jack Chee Senior Customer Relations Manager

    Responded May 23, 2019
    Fragrance Hotel - Ruby
    9.6
    Exceptional
    Janine from Philippines
    Couple
    Superior Double
    Stayed 2 nights in January 2019

    Awesome! Will happy to come back again. ”

    Overall stay was nice! The hotel is clean, the comfort room is well maintained, bed is comfy, they provided us a water heater for noodles, there are complimentary coffee and water and the staffs are nice!

    Reviewed January 29, 2019

    Dear Janine, We are delighted you have had an awesome experience with us at Fragrance Hotel - Ruby! Thank you for your compliments for the various aspects of our hotel's services and amenities! We will be eagerly anticipating your next stay with us. Best Regards, Thaddaeus Guest Experience Executive

    Responded February 02, 2019
    Fragrance Hotel - Ruby
    8.4
    Excellent
    Cihan from Germany
    Couple
    Superior Double
    Stayed 3 nights in January 2019

    Everything great except slow Wifi”

    Very clean and modern rooms with water boiler, cups, free coffee & tea. Staff was super friendly. Great location in Geylang, 7-11 around the corner. Only annoying thing was the wifi. First of all the wifi is NOT encrypted, so they don't seem to really care about the privacy of their customers and secondly the wifi was super slow limited to 2 Mbps. C'mon guys, it is 2019!

    Reviewed January 08, 2019

    Dear Cihan, Thank you for choosing our hotel as your preferred accommodation choice here in Singapore. We are glad to hear that you had a great stay in our hotel and we are pleased to know that our hotel and its accessible location had met your needs as a traveller. Thank you for your feedback regarding the signal strength of the WiFi facility in your room. We are in the midst of working to restore a fast and strong connection to the Internet. We look forward to welcoming you back to our hotel in the future. Best regards, Ariel Guest Experience Executive

    Responded April 23, 2019
    Fragrance Hotel - Ruby
    9.2
    Exceptional
    Frank from Singapore
    Solo traveler
    Superior Double
    Stayed 1 night in January 2019

    Value for money and Hassle Free”

    Stayed one night here because I needed some time away from my noisy home. Everything is clean and good here. It’s nearer to the main road and away from the seedier neighborhood. Got the 7th floor which is the exec level. All required necessities are provided for. Will come again.

    Reviewed January 05, 2019

    Dear Frank, Thank you for choosing to stay with us. We are delighted that we are able to fulfil all expectations of your stay. We look forward to welcoming you back to our hotel in the future! Best regards, Ariel Guest Experience Executive

    Responded April 23, 2019
    Fragrance Hotel - Ruby
    5.6
    Martin from Australia
    Couple
    Superior Double
    Stayed 1 night in April 2019

    Beware of switch bait booking”

    I transit though Singapore quite a lot and in the past month of the 3 times I have been booked into the Fragrance Ruby when we have arrived have been told that there are no rooms left available due to "maintenance" and we would have to go to another Fragrance hotel. The first time it was "ahhh ok I guess" seeing as how it was close to midnight and we just wanted to sleep. The second time, just 2 days ago I hit the roof and told the receptionists in no uncertain terms what I thought of this scam from the Fragrance group. See what they do is take your non refundable booking on Agoda and then when you tell them in your booking you wont be arriving till around 10pm ( later flight) then they proceed to sell the room again during that day to a walk-in customer and then shift you to another hotel when you arrive later that night. Quite a nice little cam they have going. The rooms are small and the service is basic ( they use cheap Filipino import labour on their front desks) . beware

    Reviewed April 14, 2019
    6.8
    Good
    Cliff from Australia
    Solo traveler
    Superior Double
    Stayed 2 nights in March 2019

    Good”

    Rooms are very small not even room for a single cupboard, but it's Singapore and this is a budget hotel. It's close to most of Singapore'saattractions taxis only cost 7 to 10 dollars or a short walk to the train station or bus stop. The maintenance could be a little better, as the ceiling in my bathroom was peeling rather significantly. But other than that it was fine.

    Reviewed March 29, 2019

    Dear Cliff, Thank you for choosing to stay with us at Fragrance Hotel - Ruby and your understanding for the compact nature of our rooms. Best Regards, Thaddaeus Guest Experience Executive

    Responded April 21, 2019
    Fragrance Hotel - Ruby
    4.8
    Nurul from Singapore
    Couple
    Superior Double
    Stayed 2 nights in March 2019

    Acceptable”

    Small room small toilet. Housekeeper very noisy in the morning! Can’t have a peaceful sleep! Could hear banging of doors and loud conversations. Check in process was smooth. But the room is really too small.

    Reviewed March 28, 2019

    Dear Nurul, I’m sorry to hear that your stay with us could have been better. The compact configuration of our rooms is a direct result of Singapore's land constraints. Please do not hesitate to approach any of my colleagues at the front desk for assistance on restoring an optimal environment for rest. Best Regards, Thaddaeus Guest Experience Executive

    Responded April 21, 2019
    Fragrance Hotel - Ruby
    8.8
    Excellent
    Manh from Vietnam
    Couple
    Superior Double
    Stayed 1 night in March 2019

    Good place to stay.”

    Room is a little bit small but clean and comfortable, especially the strong air conditioner. Staffs were nice and friendly. Location is also good, close to MRT and bus station. We had a great time here.

    Reviewed March 12, 2019

    Dear Manh, Thank you for letting me know that you have had a fantastic Fragrance experience! It has been such a pleasure for us to serve you. Best Regards, Thaddaeus Guest Experience Executive

    Responded April 17, 2019
    Fragrance Hotel - Ruby
    9.6
    Exceptional
    Abigael from Philippines
    Family with young children
    Superior Double
    Stayed 6 nights in February 2019

    Exceptional”

    The room is always clean.. everyday they change our towels, refill our bottled water, coffee and tea (everyday complimentary beverages). The room has ref, hair blower, and kettle for hot water.. it also has big windows.. it is located at the red light district but it doesnt seem like it because the community is very quiet. There are many hawkers nearby and the food is very affordable.. **the only challenge is that the mrt is far..the 10 minute walk that i read in other reviews is not exagerrating.. it is far from mrt station yes.. but you have other means of transpo there like bus or grab.... i would still go back to this place and i highly recommend it! 😊

    Reviewed March 10, 2019

    Dear Abigael, Thank you for your exceptiomal review, as well as your strong recommendation of Fragrance Hotel - Ruby! Singapore is indeed one of the safest countries in the world! We will be eagerly looking forward to serving you again very soon! Best Regards, Thaddaeus Guest Experience Executive

    Responded April 10, 2019
    Fragrance Hotel - Ruby
    9.2
    Exceptional
    Hendra from Indonesia
    Couple
    Superior Double
    Stayed 2 nights in September 2018

    Good Experience”

    Room is small but as u expected from the money you paid - Room is clean, good enough for Asian people of 2 - Not so far from MRT Aljunied, if u didn't bring heavy luggage, walk to hotel is fine - Those u didn't like walking quite far can take bus just walk around 200m from hotel - If u are moslem, only certain places probably u can eat (including malay resto next to htl) Overall staying is great, value for shorten stay but If u travel with children or Older pople take grab to hotel

    Reviewed September 07, 2018
    8.8
    Excellent
    Nguyen from Vietnam
    Group
    Superior Double
    Stayed 2 nights in August 2018

    Anything good except location little UnSafe”

    Location in Geylang not safe enough , if you only walking on big street is ok, but we go around at lorong 20, lorong 18 and 16, we see many call girls, Indian Man with dangerous eyes, and some illegal casinos (they can beat you if you have a camera on hand) Little far from MRT(600m walking 10min, difficult with my OLD family)

    Reviewed August 27, 2018
    10.0
    Exceptional
    Pui from Australia
    Solo traveler
    Superior Double
    Stayed 3 nights in July 2018

    Best value for money”

    I want to thank Ms Evelyn Chu for her prompt professional service at the reception. My stay was hassle free and hotel was near bus stop and 10 mins walk to Aljunied train station. Lots of food stores nearby.

    Reviewed July 31, 2018
    12345
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    Fragrance Hotel - Ruby
    |Very good 7.0
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    • Very good location
    • Singapore Flyer
    • Aljunied MRT Station is within 0.51 km