Fragrance Hotel - Waterfront
Superior Double or Twin Room Fragrance Hotel - Waterfront
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6.7
Good
/10
(1328 reviews)See what guests said
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7.1
Very good
Location rating score
Very good location
  • West Coast Park870 m
  • The National University of Singapore Museums960 m
  • National University of Singapore (NUS)1.07 km
  • Art Facet1.13 km
  • E-Waves Fishbyte Pte Ltd1.28 km
  • Raffles Museum of Biodiversity Research1.3 km
  • West Coast Plaza1.32 km
  • National University Hospital1.58 km
  • Huasong Museum1.69 km
  • Haw Par Villa1.7 km
  • Free Wi-Fi

    Fragrance Hotel - Waterfront

    418 Pasir Panjang Road, Harborfront, Singapore, Singapore, 118759 - See map
    "Nice room with excellent staff as checked in at 1.30am & greeted with smiley staff."
    Yap - April 4, 2018
    Very good cleanliness
    7.1 rating for cleanliness
    Very good service
    7.0 rating for service
    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Elevator

    • Room service

    This property is in high demand!

    Last booked 5 hours ago | 5 travelers are looking at this property right now

    Value for money6.8
    Distance to city center9.3 km
    Location rating7.1
    Nearest airportSingapore Changi Airport (SIN) - Singapore
    Distance to airport25.5 km

    Rooms available at Fragrance Hotel - Waterfront

    Superior Double or Twin Room
    Superior Double or Twin Room
    ...
    • Room size: 12 m²/129 ft²
    • Non-smoking
    • 1 double bed or 2 single be...
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    Deluxe Double or Twin
    Deluxe Double or Twin
    ...
    • Room size: 13 m²/140 ft²
    • Non-smoking
    • 1 double bed or 2 single be...
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    Standard Room Without Window
    Standard Room Without Window
    ...
    • Room size: 12 m²/129 ft²
    • No Windows view
    • 1 double bed or 2 single be...
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    Superior Room
    Superior Room
    ...
    • Shower
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    Deluxe Room
    Deluxe Room
    ...
    • Shower
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    Run of House
    Run of House
    ...
    • Shower
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    Run of House
    Run of House
    ...
    • Shower
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    Double Room - Superior
    Double Room - Superior
    ...
    • Shower
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    Deluxe Room
    Deluxe Room
    ...
    • Shower
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    Superior Room (Double or Twin)
    Superior Room (Double or Twin)
    ...
    • Shower
    Enter dates to see prices

    What people love about Fragrance Hotel - Waterfront

    • 9.6
      Exceptional
      Staff 

      "Staffs are really friendly and overall it is satisfying."

      WENZHENG

      |

      December 27, 2018

    • 6.0
      Review score
      Location

      "Food nearby was very nice."

      Luke

      |

      August 14, 2016

    • 9.2
      Exceptional
      Staff 

      "Great customer service."

      hafieza

      |

      April 10, 2018

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    More about Fragrance Hotel - Waterfront

    More about Fragrance Hotel - Waterfront

    7.2
    Very good

    "Rooms are very clean."

    PEI L.

    |

    August 27, 2018

    An overview

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    What they offer

    6.0
    Review score
    Cleanliness

    "Convenience for Bus, clean room."

    Hai

    |

    September 4, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    American cuisine
    American cuisine
    Ikea Restaurant
    4.1 km American, European, Halal
    Meat N Chill
    5.2 km American, Steakhouse
    Little Diner
    5.3 km American
    Asian cuisine
    Asian cuisine
    Paradise Inn (West Coast Plaza)
    1.3 km Asian, Chinese
    Omar Shariff Authentic Indian Cuisine
    5.3 km Asian, Halal, Indian
    Oceanspoon Dining, Keppel Club
    5.4 km Asian, Seafood
    Chinese cuisine
    Chinese cuisine
    Hong Kong Kitchen
    110 m Chinese
    Xin Wang Hong Kong Cafe
    4.0 km Chinese
    Kam Boat Chinese Cuisine
    6.7 km Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Fragrance Hotel - Waterfront from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (1328)Booking.com Reviews (438)
    Cleanliness7.1
    Facilities6.5
    Location7.1
    Room comfort and quality6.5
    Service7.0
    Value for money6.8
    All languages
    All guests (1328)
    All room types

    Show reviews that mention 

    Showing 937 verified guest comments
    12345
    8.0
    Excellent
    Bismo from Indonesia
    Business traveler
    Superior Double or Twin Room
    Stayed 3 nights in November 2018

    Small room but clean and many restaurants around it”

    There are many fragrance hotel in Singapore! I booked Fragrance Hotel - Waterfront, there is no breakfast but there are many restaurants nearby. Clean but small room, no view. Wifi OK. Toilet and shower OK but very small. Worth for money if you stay only couple of days.

    Reviewed November 07, 2018
    8.4
    Excellent
    Nune from Thailand
    Solo traveler
    Double Room - Superior
    Stayed 1 night in July 2019

    Good”

    Staff is just so nice☺️ Good location

    Reviewed July 12, 2019

    Dear Nune, Thank you for your delightful review for Fragrance Hotel - Waterfront, and heartfelt compliments for our signature Fragrance hospitality! It has been our pleasure to have offered you an enjoyable stay with us and we look forward to doing so again very soon. Best Regards, Thaddaeus Guest Experience Executive

    Responded July 20, 2019
    Fragrance Hotel - Waterfront
    10.0
    Exceptional
    yen from Malaysia
    Couple
    Deluxe Double or Twin
    Stayed 5 nights in March 2019

    Exceptional”

    It's clean, and there is a bus stop just right in front of the hotel, very convenient.

    Reviewed May 01, 2019

    Dear Yen, I am thankful for your perfect score rating of your hotel stay, in particular the hotel's location and the transportation network in the area where the hotel is situated. I appreciate your review and thank you for staying with us. Regards, Jack Chee Senior Customer Relations Manager

    Responded May 24, 2019
    Fragrance Hotel - Waterfront
    8.4
    Excellent
    Elhannah from Singapore
    Solo traveler
    Deluxe Double or Twin
    Stayed 1 night in March 2017

    Fragrance Hotel Waterfront”

    Stayed here for convenience cause it was near to NUH, otherwise generally very out of place. 711 right beside the hotel downstairs. Bed was tough, but acceptable. Loved the glass window. However, staff gave someone else the room before I checked out. the person assumed i checked out and came in at 1130am-_- Encounter could have been prevented.

    Reviewed April 01, 2017
    8.8
    Excellent
    Jean-Yves from France
    Business traveler
    Superior Double or Twin Room
    Stayed 3 nights in January 2017

    3 Days training near water front.”

    I went to this hotel for working training and the location were convenient. There are many kind of restaurants beside the hotel, so it was pleasant. I will certainly comeback to this Place for my next meeting in Singapore.

    Reviewed January 30, 2017
    8.0
    Excellent
    Kheng from Malaysia
    Business traveler
    Superior Double or Twin Room
    Stayed 3 nights in November 2013

    quite, peaceful and calming”

    Friendly staff, clean room and peaceful

    A quite and peaceful stay. Located near the South coast pier, making it easier for any traveller going to the pier. With it's location far from the busy city, traveller can have a relaxing day rest when not working.

    Reviewed November 24, 2013
    8.7
    Excellent
    Dwianto from Indonesia
    Solo traveler
    Superior Double or Twin Room
    Stayed 1 night in July 2012

    nice room 301”

    compact comfortable and neat room

    okay, this is my 3rd stay in singapore and i was there to visit some factory. this hotel is the nearest and the room is very compact and comfortable, it's neat. I got room 301 and it's superb. But the next day when i got different room, 201, it's not that good. but anyway it was a pleasant stay.

    Reviewed July 05, 2012
    8.3
    Excellent
    Xie from Singapore
    Group
    Superior Double or Twin Room
    Stayed 1 night in March 2012

    cosy and nice hotel”

    clean and cosy

    Accessible location via trains and buses.Friendly and welcoming staff.Very prompt attending to our request.Very clean and cosy hotel to stay in.Enjoyable and fun.Nice view and great place to stay in for a short getaway.Highly recommend as it is affordable and good.Very satisfied with the good services.

    Reviewed March 25, 2012
    9.0
    Exceptional
    MARLENE
    Business traveler
    Superior Double or Twin Room
    Stayed 5 nights in July 2011

    Great location but small bathroom”

    location near bus stop, clean rooms

    location is good because it is quite near our training venue so we have ample time to prepare in the morning before going to the training. transportation is good as well since the bus stop is just outside the hotel and most of the places we went to only take just one bus ride. the hotel room looks good and is comfortable with amenities like tv, dvd player and it has good air conditioning too. the hotel staff are very accommodating and courteous, so we didn’t have second thoughts on asking them for directions, etc. restroom is quite small. although the bus stop is just right outside the hotel, the mrt stations are quite far and i was thinking that sometimes it is faster to take the mrt than a bus. although the room has a window for natural light, it cannot be opened so there is no option for fresh air. there are only a few food shops nearby and mostly indian. there is no access for free internet and even the public wifi for tourists does not reach it. internet connection service of the hotel costs something like 5 sgd for 2 hours, 10 sgd for 10 hours and it's only valid for a single session.

    Reviewed August 11, 2011
    6.0
    Vatsela from Malaysia
    Couple
    Deluxe Double or Twin
    Stayed 2 nights in June 2019

    Initial room was dusty, but got a better room after that”

    We booked a deluxe room, but were given a superior room when we checked in. Upon questioning the receptionist, she changed us to a deluxe room. Unfortunately, this room was so dusty that u could actually see the layer of dust on the furniture. The receptionist said w will have to wait for the room to be cleaned as there weren’t anymore rooms available. After around 20minutes of waiting, they decided to change us to another room. Fortunately, this room was cleaner. We stayed for 2 days because I had exams in NUS. Didn’t want to be in a dusty room just before exams. We have stayed here 5 times previously, only encountered there dusty room this time, likely because of new cleaners. Otherwise good stay... Location wise, it’s really near NUS and many choices of eateries, all within walking distance. There is a 7-eleven very nearby too. Check out process was really fast.

    Reviewed June 08, 2019

    Dear Vatsela, Thank you for being our loyal guest and sharing your feedback with the Hotel Team. We are taking steps to ensure that such an occurrence would not happen in the future. We hope to have the pleasure of inviting you through our doors again. Regards, Jack Chee Senior Customer Relations Manager

    Responded June 21, 2019
    Fragrance Hotel - Waterfront
    7.6
    Very good
    YAO from Taiwan
    Couple
    Superior Double or Twin Room
    Stayed 2 nights in August 2018

    Very good”

    water is not hot enough. easier to take a bus but far from metro station

    Reviewed May 06, 2019

    Dear Yao, Thank you for your feedback which the Hotel Team will be looking into this matter. I wished to clarify that there is unlimited hot water is available in the room and the heater needs to be switched on via a switch just outside the bathroom. Yes, while guests can board a bus service near the hotel to get to the nearest subway station, Haw Par Villa MRT Station (Orange Circle Line CC25), I would recommend the bus services which served as a more convenient choice for our guests who need to travel to the city area. There are several bus services that are available for travel from the hotel directly into the Central Business District, Suntec City, Chinatown and Orchard Road. Regards, Jack Chee Senior Customer Relations Manager

    Responded May 24, 2019
    Fragrance Hotel - Waterfront
    7.6
    Very good
    Maria from Philippines
    Business traveler
    Deluxe Double or Twin
    Stayed 4 nights in March 2019

    Very good”

    Attended a conference at NUHS so the location was perfect. The room though small was clean and had basic necessities. The staff were very helpful, efficient and friendly. There was no meal included but a series of restaurants is less than five minutes away. Though far from the MRT, the bus stops right in front of the hotel. Recommended for a nice clean place to crash if attending conferences or joining day tours. The wifi and cable channels can be improved perhaps if answering emails is needed or wanting to just rest in the hotel. The rest room is good enough for me but not for the extra picky as everything gets wet when you shower. If I had booked early I may have gotten a cheaper price but though I think it still a but costly for the place I am overall satisfied. Thank you Ms Nisha & friends for a lovely stay!

    Reviewed March 12, 2019

    Dear Maria, Thank you for your very good review of Fragrance Hotel - Waterfront as well as your recommendation. My colleague, Nisha has also asked me to convey her well-wishes on her behalf. See you very soon! Best Regards, Thaddaeus Guest Experience Executive

    Responded April 10, 2019
    Fragrance Hotel - Waterfront
    7.2
    Very good
    Nicholas from Malaysia
    Business traveler
    Superior Double or Twin Room
    Stayed 1 night in March 2019

    Mediocre”

    Small room, big bathroom, should be the other way round

    Reviewed March 27, 2019

    Dear Nicholas, Thank you for choosing to stay with us at Fragrance Hotel - Waterfront. The compact nature of our rooms are a direct result of the land scarcity Singapore faces. Best Regards, Thaddaeus Guest Experience Executive

    Responded April 21, 2019
    Fragrance Hotel - Waterfront
    6.0
    Omar from Singapore
    Business traveler
    Superior Double or Twin Room
    Stayed 8 nights in March 2019

    Good location ”

    Location is good, near restaurants and 7-11. But room are small

    Reviewed March 24, 2019
    6.0
    Shinichi from Singapore
    Family with teens
    Deluxe Double or Twin
    Stayed 5 nights in March 2019

    Good service staffed ”

    The wall is thin so the voice of the next room can be heard

    Reviewed March 24, 2019

    Dear Shinichi, Thank you for choosing our hotel as your preferred accommodation choice here in Singapore. We are sorry to hear that your stay could have been better. In case of excessive noise from your fellow neighbours, please approach our colleagues at the frontdesk, and they will make sure that your stay continues to be undisturbed and pleasant. We hope to have the pleasure of inviting you through our doors again. Best regards, Ariel Guest Experience Executive

    Responded April 24, 2019
    Fragrance Hotel - Waterfront
    7.6
    Very good
    Maryati from Indonesia
    Family with teens
    Superior Double or Twin Room
    Stayed 4 nights in March 2019

    A simple & clean hotel ”

    The room is small but clean. The location is close to the hospital we want to visit. The bus stop is just in front of the hotel door. Local food available nearby hotel

    Reviewed March 20, 2019

    Dear Maryati, Thank you for your kind words for Fragrance Hotel - Waterfront. Best Regards, Thaddaeus Guest Experience Executive

    Responded April 17, 2019
    Fragrance Hotel - Waterfront
    6.0
    S from Singapore
    Couple
    Deluxe Double or Twin
    Stayed 3 nights in February 2019

    Value Price”

    Return stay again when short trip at singapore. Room ok .

    Reviewed February 25, 2019

    Dear S, Thank you for your continued support for Fragrance Hotel - Waterfront. It has been a pleasure to provide good value during your stay with us. Best Regards, Thaddaeus Guest Experience Executive

    Responded March 16, 2019
    Fragrance Hotel - Waterfront
    6.8
    Good
    Sara from Malaysia
    Couple
    Superior Double or Twin Room
    Stayed 1 night in June 2018

    Rude receptionist”

    Booked a superior room for 2. Came here as usual they asked us whether to upgrade for deluxe . So normally we will just upgrade as it’s only $10. So today , our lil brother dropped by just to sit here as he needs to get to work at 2am. So he planned to move at 1am along with my fiancee. This front desk lady kept calling twice to ask him to leave. Please be considerate a bit , we just checked in at 2200/2300 hrs . I know your hotel policy is like that. I’m not stupid to take a room for 2 but 3 pax end up staying. Everyone knows it’s against any hotel policy. I told that they’ll be leaving at 1am. She called once at 11.45, I said yes he will be going off soon. Then she called again at 11.58 , my fiancee said yes he’s going already. He left within 3-4 minutes . After few minutes , a staff of the hotel came calling us on our door at 0009 , saying , front desk ask to go down. What on earth are you guys trying to proof ? I called the front desk and told her why does she needs to do this ? Called already , then sending a staff here to ask him to go down when he already gone down. She laughed and said ohh i just saw him came down. Why not u check your cctv ? He went out way much earlier before your staff comes calling us infront of the room door. What kind of disgrace is this ?! You can trace our call as I used the hotel phone . It’s not that we are not cooperating , he was getting ready to go. Few minutes of delay makes you to give us this kind of service ? No more staying in this hotel. I chose this as it’s near to my working place . At times i have to stay back as my fiancee is working in marine industry , hence he have to attend ships at odd timings . Both of us are staying in Malaysia. So since we are unable to go back , we stayback here .

    Reviewed July 01, 2018
    7.2
    Very good
    Saegaran from Malaysia
    Business traveler
    Superior Double or Twin Room
    Stayed 1 night in May 2018

    Food option.”

    Funny an earlier review says not much food here. I beg to differ. There is 2 of the most famous Singapore shop which is the Nasi Lemak and Prata, both award winning shops. Then you have coffee shops, atleast 3 more restaurants all side by side plus 7-11 if you need something simple.

    Reviewed June 22, 2018
    8.8
    Excellent
    Vatsela from Malaysia
    Couple
    Deluxe Double or Twin
    Stayed 1 night in June 2018

    Simple clean rooms”

    It is located very near NUS, which made it very convenient. There are a number of eateries within a short walk (Chinese, Thai, western and Indian). There is a 24 hour 7-eleven (convenience store) as well. Rooms are small but clean. Basic essentials are provided. Perfect for a short stay.

    Reviewed June 15, 2018
    12345
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