Frangipani Royal Palace Hotel
Frangipani Royal Palace Hotel
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"Hospitality was good."

Balasubramanian

April 6, 2018

Deluxe Double Room - Bed Frangipani Royal Palace Hotel
Deluxe Double Room - Bed
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Lobby Frangipani Royal Palace Hotel
Lobby
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Lobby Frangipani Royal Palace Hotel
Lobby
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Interior view Frangipani Royal Palace Hotel
Interior view
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Exceptional
Location
9.0
See all 49 photos Frangipani Royal Palace Hotel
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Frangipani Royal Palace Hotel

Exceptional location
- Inside city center
- What's nearby?
Very good
From 1078 reviewsSee what guests said
7.9
/
10
Excellent service
8.2
Recommended by 84% of guests
Value for money7.5
Distance to city center0.5 Km
Location rating9.0
Nearest airportPhnom Penh International Airport (PNH) - Cambodia
Distance to airport9.0 km
84%

would recommend to a friend

Agoda Preferred Property

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

Room choices
7.6
Very good
Room comfort & quality
Deluxe Twin Room
Deluxe Twin Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
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Suite Balcony City View
Suite Balcony City View
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
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Deluxe Double Room
Deluxe Double Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
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Suite Garden
Suite Garden
...
  • Room size: 55 m²/592 ft²
  • Garden view
  • 1 super king bed
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Business Solo-Traveler
Business Solo-Traveler
...
  • Room size: 30 m²/323 ft²
  • Shower and bathtub
  • 1 single bed
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Deluxe Single
Deluxe Single
...
  • Room size: 30 m²/323 ft²
  • Shower and bathtub
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Royal Palace Balcony Suite with Breakfast
Royal Palace Balcony Suite with Breakfast
...
  • Balcony/terrace
  • Non-smoking
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Luxury Suite Balcony
Luxury Suite Balcony
...
  • Non-smoking
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Double Room
Double Room
...
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    Premium Suite
    Premium Suite
    ...
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      More about Frangipani Royal Palace Hotel

      More about Frangipani Royal Palace Hotel

      "The service is amazing and the rooms are nicely made"

      Reviewed January 1, 2018

      chazel from Lebanon

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      Couple

      An overview

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What they offer

      "Nice hotel in a good central location."

      Michael from United States

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      Solo traveler
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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Real reviews from real guests

      Agoda Reviews (1078)Booking.com Reviews (300)
      7.9
      /
      10
      Cleanliness8.0
      Facilities7.6
      Location9.0
      Room comfort and quality7.6
      Service8.2
      Value for money7.5
      Provided by verified guests of Agoda
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      Room type
      Deluxe Double Room
      Deluxe Twin Room
      Suite Balcony City View
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      Showing 935 verified guest comments
      12345
      10.0
      Exceptional
      Jitendra from Singapore
      Couple
      Deluxe Double Room
      Stayed 4 nights in August 2018
      Great Hotel”
      Loved every single part of it.
      Reviewed October 13, 2018
      10.0
      Exceptional
      Jitendra from Singapore
      Group
      Deluxe Twin Room
      Stayed 4 nights in August 2018
      Great Place”
      I highly recommend
      Reviewed October 13, 2018
      6.8
      Good
      Mark from Cambodia
      Solo traveler
      Deluxe Double Room
      Stayed 2 nights in July 2018
      Ok hotel”
      It has weathered appearance now and needs and update. The staff are really friendly and helpful
      Reviewed October 09, 2018
      8.8
      Excellent
      David from United States
      Business traveler
      Deluxe Single
      Stayed 2 nights in October 2018
      Well-located, rooftop bar is very nice. Problem was resolved.”
      Stayed there several times. One problem: This time I had brought a bottle of Champagne to have with friends in the lobby area. I was told that I could only drink it in my room -- where you can't have guests -- or pay $10. This had never happened before. Finally, the manager came at my request (to the distress of the waiter). She recognized me, was pleasant, and helpful. We agreed on a more reasonable $5. She produced proper glasses, and all was resolved.
      Reviewed October 08, 2018
      10.0
      Exceptional
      Melanie from United States
      Couple
      Suite Balcony City View
      Stayed 1 night in February 2018
      Colonial Comfort ”
      We really enjoyed our stay here. The location is fantastic - you can walk across to the cultural park or rummage through to streets blissfully from this location.
      Reviewed October 04, 2018
      10.0
      Exceptional
      Thomas from United States
      Couple
      Deluxe Double Room
      Stayed 1 night in September 2018
      friendly staff, nice facility”
      The staff here was very friendly and helpful! We especially enjoyed the breakfast buffet and the friendly employees who worked it, the front desk employees' advice and their helpful service, and the smiling employees in the halls. The central location and the rooftop breakfast buffet and swimming pool are added bonuses.
      Reviewed October 02, 2018
      10.0
      Exceptional
      ROSEMARY from United States
      Couple
      Suite Garden
      Stayed 3 nights in February 2018
      Wonderful Hotel with a Great Staff”
      My husband and I thoroughly enjoyed our stay at the Frangipani Royal Palace Hotel. The room was very clean, the location was near places we wanted to go, and the staff easily arranged for an English speaking driver with a nice clean car to take us where ever we wanted to go during our stay. We would definitely stay there again.
      Reviewed September 02, 2018
      6.8
      Good
      YOW from Singapore
      Business traveler
      Deluxe Double Room
      Stayed 2 nights in July 2018
      Good”
      Door access is using key - troublesome. what if a guest loses a key? the toilet was small and cramped - shower cubicle doesn't even have a tray for the shower gel! toilet - towels/ hairdryer/toiletries were all cramped onto a ridiculously small wash basin area lighting in the room- not enough lights/ not bright enough for reading.
      Reviewed July 27, 2018
      9.2
      Exceptional
      Daisy from Singapore
      Group
      Deluxe Double Room
      Stayed 2 nights in July 2018
      Excellent service”
      Staff at reception were very professional and polite when we checked in. One of the couples had their room upgraded as the room provided earlier did not meet to their expectation. The housekeeping staff are honest as they quickly passed items left in room to us when we checked out. Breakfast spread was excellent - staff are well trained and served with a smile. We are very happy during our stay and will certainly return should we visit again.
      Reviewed July 04, 2018
      10.0
      Exceptional
      Ricky from United States
      Business traveler
      Suite Balcony City View
      Stayed 4 nights in June 2018
      Great location, excellent value”
      I really like this hotel. It seems to have just the right mix of good location, very nice breakfast buffet, great staff, clean comfortable rooms and a fair price. Hard to find a better value in the riverfront area.
      Reviewed June 29, 2018
      10.0
      Exceptional
      Adrian from Australia
      Family with young children
      Deluxe Double Room
      Stayed 3 nights in June 2018
      Alex”
      Great place to stay while in Phnom Penh
      Reviewed June 20, 2018
      8.0
      Excellent
      malcolm from Australia
      Couple
      Deluxe Double Room
      Stayed 2 nights in June 2018
      Very good”
      Great local feel 100 metres from the river and next door to the palace and museum.Big rooms,clean and comfortable.Great roof top pool.
      Reviewed June 12, 2018
      9.2
      Exceptional
      TUHIN from India
      Family with young children
      Deluxe Double Room
      Stayed 3 nights in May 2018
      HOME AWAY FROM HOME”
      This hotel is stone throw distance from National Museum ,Royal Palace and Mekong River. Staff is very hospitable and courteous. Breakfast spread was not to elaborate however these are quite adequate for the travelers .
      Reviewed May 21, 2018
      8.8
      Excellent
      Andrea from Hong Kong
      Group
      Deluxe Double Room
      Stayed 2 nights in February 2018
      Everything Was Great”
      View from the pool on roof is amazing. Breakfast had good variety. Car booked to the airport arrive late but we made it on time.
      Reviewed April 06, 2018
      10.0
      Exceptional
      Balasubramanian from India
      Business traveler
      Deluxe Double Room
      Stayed 1 night in May 2017
      Had a fantastic stay”
      it was a cozy & large room, made my stay very pleasant. Loved the large breakfast spread. Hospitality was good.
      Reviewed April 06, 2018
      8.8
      Excellent
      melinda from Australia
      Group
      Deluxe Double Room
      Stayed 2 nights in March 2018
      Nice hotel, great locatio!”
      Looks great, very quaint, great sky bar and terrific pool. It's very lay back and cosy.
      Reviewed April 03, 2018
      8.8
      Excellent
      Graham from United Kingdom
      Couple
      Deluxe Double Room
      Stayed 1 night in March 2018
      Friendly hotel in an ideal location”
      All the staff were very friendly and helpful Sky bar and pool on roof pleasant clean rooms although some have better views than others Good ac in rooms and comfy beds mean a good nights sleep in this quiet location Just a short walk from Riverside with many bars and restaraunts
      Reviewed March 31, 2018
      6.8
      Good
      Mikel from Singapore
      Business traveler
      Suite Balcony City View
      Stayed 5 nights in September 2017
      Good”
      too many mostiqo
      Reviewed March 29, 2018
      4.0
      Arezo from United States
      Solo traveler
      Deluxe Double Room
      Stayed 1 night in March 2018
      The hotel is situated in a wonderful location ”
      Upon arriving at 10 pm my room had wet stains on the mattress and the air conditioner was not working. I had to call someone from the hotel staff who attempted to fix it and he told me to wait 30 minutes to see if the problem was fixed. I again called him to fix the air which he seemed to have done. In the middle of the night the air completely stopped working until 8 am. The sheets were dirty and I had to lay towels on them to sleep. The bathroom was dirty and I had to use Clorox wipes to clean it. The toilet seat would move when you sat on it due to being broken. Glasses in the bathroom were dirty and the room was dirty. The only plus was the location was wonderful and the staff did want to help when there was a problem. Definitely not worth the cost
      Reviewed March 14, 2018
      8.0
      Excellent
      Kenneth from United States
      Couple
      Deluxe Twin Room
      Stayed 2 nights in March 2018
      Good location”
      The hotel is within walking distance to the Royal Palace, the Tone Sap River, and the National Museum. With a $2 to $5 tuk tuk ride, you can reach the Central Market, the Independence Monument, etc. The hotel has a great view of the river and the Royal Palace from the top floor, where the pool and bar are located. The downside is the facility is old. The front door to our room was very difficult to open and the bathroom door won't close. It took a long time to get COLD water to the shower to cool down the scolding hot water (not the other way round at most other places)!! I would still recommend it because of its location.
      Reviewed March 10, 2018
      12345
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