Fraser Place Puteri Harbour
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studio deluxe - Bed Fraser Place Puteri Harbour
Lobby Fraser Place Puteri Harbour
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8.4
Excellent
3.6% this month
/10
(547 reviews)See what guests said
See map
7.6
Very good
Location rating score
Very good location
Parking
FREE
  • Sanrio Hello Kitty Town550 m
  • The Little Big Club550 m
  • Legoland Malaysia3.28 km
  • Sultan Abu Bakar State Mosque11.79 km
  • Sultan Abu Bakar Royal Palace Museum12.2 km
  • Bangunan Sultan Ibrahim12.85 km
  • Johor Bahru Old Chinese Temple13.18 km
  • Arulmigu Sri Rajakaliamman Temple13.23 km
  • Johor Bahru City Square13.31 km
  • KSL City Mall14.35 km
  • Newly built in 2018
    Free Wi-Fi

    Fraser Place Puteri Harbour

    Residensi & Hotel Marina, Persiaran Tanjung, Pengkalan Puteri, Gelang Patah/Legoland, Johor Bahru, Malaysia, 79100 - See map

    This property is in high demand!

    Booked 421 times | 67 travelers are looking at this property right now

    "The view are very beautiful for studio with seaview & my new year was awesome with the view with a lot of fireworks."
    Khairul - January 2, 2019
    Exceptional reputation
    Recommended by 94% of guests
    Excellent cleanliness
    8.9 rating for cleanliness
    Excellent service
    8.7 rating for service
    Excellent facilities on premise
    8.1 facilities on premise
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Sauna

    • Air conditioning

    • Daily housekeeping

    Cheaper than 95% of all properties in Johor Bahru in the last 24 hoursCompared to 4,326 Johor Bahru properties at Agoda for various dates
    Property ranking|Compared to 4,326 Johor Bahru properties
    See all rankings
    Service score
    8.7/10
    Cleanliness score
    8.9/10
    Room size
    64 sqm.
    Value for money score
    8.8/10
    Better than
    99
    %
    of Johor Bahru properties
    Better than
    99
    %
    of Johor Bahru properties
    Bigger than
    99
    %
    of Johor Bahru properties
    Better than
    98
    %
    of Johor Bahru properties
    Value for money8.8
    Distance to city center19km
    Location rating7.6
    Nearest airportSenai International Airport (JHB) - Malaysia
    Distance to airport24.9 km

    Rooms available at Fraser Place Puteri Harbour

    3 Bedrooms Seafront
    3 Bedrooms Seafront
    ...
    • Room size: 111 m²/1195 ft²
    • Sea view
    • 1 king bed & 1 queen bed & ...
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    2 Bedrooms Seafront
    2 Bedrooms Seafront
    ...
    • Room size: 87 m²/936 ft²
    • Sea view
    • 1 king bed & 2 single beds
    Enter dates to see prices
    2 bedrooms
    2 bedrooms
    ...
    • Room size: 77 m²/829 ft²
    • Non-smoking
    • 1 king bed & 2 single beds
    Enter dates to see prices
    Sea View 1-Bedroom Suite
    Sea View 1-Bedroom Suite
    ...
    • Room size: 55 m²/592 ft²
    • Sea view
    • 1 king bed
    Enter dates to see prices
    Deluxe 1 Bed Room
    Deluxe 1 Bed Room
    ...
    • Room size: 60 m²/646 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Deluxe Seaview
    Deluxe Seaview
    ...
    • Room size: 37 m²/398 ft²
    • Sea view
    • 1 king bed
    Enter dates to see prices
    studio deluxe
    studio deluxe
    ...
    • Room size: 34 m²/366 ft²
    • Non-smoking
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Studio Executive
    Studio Executive
    ...
    • Room size: 50 m²/538 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Deluxe Studio with Sea View
    Deluxe Studio with Sea View
    ...
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      premier two bedrooms room with sea view
      premier two bedrooms room with sea view
      ...
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        More about Fraser Place Puteri Harbour

        More about Fraser Place Puteri Harbour

        An overview

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        Most talked about facilities

        Breakfast
        27 mentions
        Swimming Pool
        18 mentions
        Housekeeping
        17 mentions
        Internet
        4 mentions

        What they offer

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Food and dining

        Restaurants on site

        All Day Dining
        Cuisine:American, Asian
        Menu:Buffet

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Announcements

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        Reviews of Fraser Place Puteri Harbour from real guests

        Overall rating
        8.4
        Excellent
        From 547 reviews
        Provided by verified guests of
        Agoda Reviews (410)Booking.com Reviews (137)
        Rating via Agoda8.4
        /
        10
        Excellent
        3.6% this month
        Cleanliness8.9
        Facilities8.1
        Location7.6
        Service8.7
        Value for money8.8
        High score for Johor Bahru
        Rating
        9+ Exceptional (78)
        8-9 Excellent (38)
        7-8 Very Good (44)
        6-7 Good (11)
        <6 Below Expectation (21)
        Time of the year
        Mar - May (34)
        Jun - Aug (70)
        Sep - Nov (73)
        Dec - Feb (15)
        All guests (410)
        All room types
        All languages
        Showing 192 verified guest comments
        12345
        9.2
        Exceptional
        NOREEN from Singapore
        Couple
        Deluxe Seaview
        Stayed 1 night in July 2019

        Post Honeymoon Trip 19-20 July 2019”

        My hubby and I stayed here right after our honeymoon trip. Being a serviced apartment, I wasn't expecting much in terms of their service. However, the staff are very efficient and were always available to provide assistance and guests. The corridors were brightly lit with warm lights, a plus for me as I always find the hallways of serviced apartments poorly lit and sort of eerie. The room we stayed at was large and very clean and had a deep bath tub. In addition, the breakfast spread was great! Really enjoyed our stay there. Wish we had stayed there for another night or two.

        Reviewed July 25, 2019

        Dear NOREEN, Thank you for taking the time to review our property. We work hard to make your every experience pleasant at our hotel and we are pleased to note that you were satisfied with the level of service, facilities, spacious rooms and location of the hotel. We are highly motivated by your words and ensure you that we shall continue to strive for excellence. Your loyalty and support to the hotel is very important to us and we look forward to welcoming you back soon. Thank you. Yours Sincerely Alex Chew Operations Manager

        Responded July 25, 2019
        Fraser Place Puteri Harbour
        8.8
        Excellent
        Siti from Singapore
        Family with young children
        2 bedrooms
        Stayed 1 night in July 2019

        Favorite place”

        second time here. always very pleasant. Booked 2 bedroom this time, but room wasn't 100% clean, can spot hairs and crumbs. For breakfast, average spread. not much.. but overall, satisfied. my son loves this hotel. will come back more frequent of course! Something to improve, perhaps the windows can be locked as it can be quite dangerous for kids, out of curiosity my son tends to open the window - hence i never let him out of our sight.

        Reviewed July 23, 2019

        Dear Siti, We thank you for staying at Fraser Place Puteri Harbour and appreciate your time to provide us with your invaluable feedback concerning our services and facilities. We have shared the feedback with the team members to be more vigilant and thorough when performing their duties. And to ensure that the comfort level of our valued guests will not be compromised. Your loyalty and support to the hotel is very important to us and we look forward to welcoming you back soon. Thank you. Yours Sincerely Alex Chew Operations Manager

        Responded July 24, 2019
        Fraser Place Puteri Harbour
        9.2
        Exceptional
        Sze from Malaysia
        Family with young children
        2 bedrooms
        Stayed 1 night in July 2019

        Clean and Spacious room, value for money”

        We are family with 2 young children. We were enjoying our stay at 2 bedroom with seafront view (upgraded for free). The only cons would be the breakfast with not much variety but with acceptable range. Recommended!

        Reviewed July 08, 2019

        Dear Sze, Thank you for taking the time to write this review about us. We do highly appreciate and value your feedback which is taken seriously for continuous improvement. Looking forward to welcoming you at Fraser Place Puteri Harbour again. Thank you. Yours Sincerely Alex Chew Operations Manager

        Responded July 10, 2019
        Fraser Place Puteri Harbour
        9.6
        Exceptional
        Farah from Malaysia
        Family with young children
        studio deluxe
        Stayed 1 night in July 2019

        Peaceful”

        Its brand new and it is super peaceful in comparison to JB (which is filled with congested traffic). I felt like it was a nice escape from the hustle and bustle of the city. The room that we stayed in had washing machine + dryer, microwave and induction cooker. It is overlooking the harbour. Good night sleep is 100%. The staffs were helpful and friendly. Will be coming back again! Thanks for the hospitality.

        Reviewed July 07, 2019

        Dear Farah, Thank you for the great review and glad to know that Fraser Place Puteri Harbour has impressed you during the stay with us. We do strive to deliver the best we could, and we do wish to welcome you again. Thank you. Yours Sincerely Alex Chew Operations Manager

        Responded July 08, 2019
        Fraser Place Puteri Harbour
        9.6
        Exceptional
        Sumita from Singapore
        Couple
        studio deluxe
        Stayed 2 nights in July 2019

        Amazing stay”

        We arrived at the Hotel around 11PM at night and even though it is already late, the front desk staff was really so nice, polite and helpful to us. We got a free upgrade as the room we have booked did not have anymore large bed, which was very sweet indeed. The room was really clean and it is definitely worth the money, everything was in there and it is really good for a long stay. The breakfast was really good, and the check-out process was fast and the front desk staff even asked if we have any feedbacks for them so that they could improve better. I think overall our stay was very pleasant and we will definitely come back again and recommend to our friends and family. Well done Fraser! Thumbs up for your service and also the cleanliness of the room!

        Reviewed July 15, 2019

        Dear umita, Thank you for taking the time to review our property. We work hard to make your every experience pleasant at our hotel and we are pleased to note that you were satisfied with the level of service, facilities, spacious rooms and location of the hotel. We are highly motivated by your words and ensure you that we shall continue to strive for excellence. Your loyalty and support to the hotel is very important to us and we look forward to welcoming you back soon. Thank you. Yours Sincerely Alex Chew Operations Manager

        Responded July 17, 2019
        Fraser Place Puteri Harbour
        8.0
        Excellent
        ANGIE from Singapore
        Family with young children
        Deluxe 1 Bed Room
        Stayed 2 nights in June 2019

        Comfortable stay”

        My family stayed here for 2 nights and we felt welcomed as the lobby was spacious and drinks were provided, check in was swift and handled professionally by front-desk. It is a relatively new place as the carpark smells very “musky/dusty”, lift floor was dusty and also corridors leading to rooms were dusty as well. But inside the 1 bedroom apartment everything looks clean, aircon is cool, kitchenette is clean, living room was clean, bedroom and toilet was very clean as well. Bed linens were clean and huge bed for family of 3 with young child sharing bed. Walking or 5 minutes drive to Puteri Harbour where Little Big Club was located and plenty of bars and restaurants that serves Chinese, Malay, tapas, Indian, western food. There mini mart, pharmacy, small toys r us. We drove to Legoland and it took approx 10-15minutes. Opposite Frasers place there’s another condotel with supermarket. Breakfast was acceptable and food range was okay. We will visit again!

        Reviewed June 24, 2019

        Dear Angie, We thank you for staying at Fraser Place Puteri Harbour and appreciate your time to provide us with your invaluable feedback concerning our services and facilities. We have shared the cleanliness with our Housekeeping team to keep up the work standards set by Fraser Place at all times. Looking forward to welcoming you at Fraser Place Puteri Harbour again. Thank you. Yours Sincerely Alex Chew Operations Manager

        Responded June 25, 2019
        Fraser Place Puteri Harbour
        8.4
        Excellent
        Cheryl from Singapore
        Family with young children
        studio deluxe
        Stayed 1 night in May 2019

        Good room size with balcony”

        Too new such that breakfast option is limited and slow to refill, wifi had issues connecting, bathtub water did not refill well but above all value for $ as room was hood sized and clean. Location not near to legoland at all.

        Reviewed May 23, 2019

        Dear Cheryl, Firstly we would like to thank you for taking the time to advice of your recent stay at Fraser Place Puteri Harbour. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. We will look into each issue that you have noted, in an attempt to correct and improve our service. We do strive to deliver the best we could, and we do wish to welcome you again. Thank you. Yours Sincerely Alex Chew Operations Manager

        Responded June 19, 2019
        Fraser Place Puteri Harbour
        9.6
        Exceptional
        Jayanth from Singapore
        Family with young children
        studio deluxe
        Stayed 1 night in May 2019

        Well-located, reasonably priced”

        We did a last minute booking as we were late to get back to Singapore. It is located at Puteri Harbour and is walking distance to the eating places along the harbour. Will definitely recommend. Staff is very responsive but buffet was quite limited.

        Reviewed May 15, 2019

        Dear Jayanth, Firstly we would like to thank you for taking the time to advice of your recent stay at Fraser Place Puteri Harbour. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. We do strive to deliver the best we could, and we do wish to welcome you again. Thank you. Yours Sincerely Alex Chew Operations Manager

        Responded June 19, 2019
        Fraser Place Puteri Harbour
        7.6
        Very good
        Jiahui from Singapore
        Couple
        Sea View 1-Bedroom Suite
        Stayed 1 night in June 2019

        Nice simple apartment ”

        Last minute booking over a weekend and managed to get a room here for a reasonable price. Clean, nice and new but was surprised no higher floors were made available. Lifts have no security which was surprising but overall breakfast food and room was good. Not much of a seaview - only construction which could be heard quite clearly when you are in your room in the evenings hoping to get some rest.

        Reviewed July 04, 2019

        Dear Jiahui, Firstly we would like to thank you for taking the time to advice of your recent stay at Fraser Place Puteri Harbour. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. We will look into the lifts security issue that you have noted, in an attempt to correct and improve it. We do strive to deliver the best we could, and we do wish to welcome you again. Thank you. Yours Sincerely Alex Chew Operations Manager

        Responded July 08, 2019
        Fraser Place Puteri Harbour
        8.4
        Excellent
        Chee from Malaysia
        Business traveler
        2 bedrooms
        Stayed 2 nights in June 2019

        Nice and relaxing stay”

        Two of my colleagues and me stayed here for 2 nights and everything is good. Only problem is surrounding area is still under developing so nothing much to do or restaurant you can choose. But will come back again in near future.

        Reviewed July 03, 2019

        Dear Chee, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Yours Sincerely Alex Chew Operations Manager

        Responded July 03, 2019
        Fraser Place Puteri Harbour
        9.2
        Exceptional
        Siti from Singapore
        Family with young children
        studio deluxe
        Stayed 1 night in June 2019

        Love the modern feel and concept. ”

        Suitable for families with kids. Pool is clean and indoors so no worries abt the rain. Room service food was good. Especially love the huge juicy burger. Room came with washer/ dryer. Happy mommy as came home with no dirty laundry. Theres a kitchenette complete with a lil stove n oven suitable whic i didn get a chance to touch.

        Reviewed June 30, 2019

        Dear Siti, Thank you for taking the time to review our property. We work hard to make your every experience pleasant at our hotel and we are pleased to note that you were satisfied with the level of service, facilities, spacious rooms and location of the hotel. We are highly motivated by your words and ensure you that we shall continue to strive for excellence. Your loyalty and support to the hotel is very important to us and we look forward to welcoming you back soon. Thank you. Yours Sincerely Alex Chew Operations Manager

        Responded July 01, 2019
        Fraser Place Puteri Harbour
        9.2
        Exceptional
        awa from Malaysia
        Family with young children
        2 bedrooms
        Stayed 3 nights in April 2019

        Very good experience.”

        Indeed very nice stay. Family of five, parents and three kids, two bedrooms was very suitable, kitchen very well equipped, spacious bedroom. The swimming pool is nice, staff very welcoming and professional. My 9 years daughters was really happy to stay there with her best friend, but next time she wants us to book the three bedrooms. She made a nice drawing to thanks the hotel staff. The only cons was the Nexpresso machine we get too late because the man at the housekeeping said our two bedrooms apart is not entitled. But a second request at the reception confirmed we were entitled. and we did not get also our fruit plate at checking. But we are still happy of our stay. Very near to Legoland by car.

        Reviewed April 19, 2019

        Dear Awa, Thank you for your feedback. We apologize for the unpleasant experience you encountered during your stay with us. We truly regret that we didn’t handle things better and have followed up with our team to ensure such a situation does not reoccur. We do appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. Again, please accept our apology and we hope that this hasn’t put you off a return stay with us again. Thank you. Yours Sincerely Alex Chew Operations Manager

        Responded June 19, 2019
        Fraser Place Puteri Harbour
        7.2
        Very good
        melissa from Malaysia
        Family with young children
        studio deluxe
        Stayed 9 nights in July 2019

        Nice Apartment But Nothing Much Surround It. Having Network Sniffer.”

        It was the third times me & family stay at this apartment. We were staying in Executive suite room 1153 for 9 nights and found out on the 3rd night that dryer machine not functioning & was given 1 free drying token after been requested. Then we have to purchase token to dry our cloth for the rest of the washing which I think by considering number of night of stays & as return guests they should gave us few complimentary tokens. They are stingy. We were asked if we want to change room but they couldn't guarantee that the next room machine is working perfectly so we refuse as we have unpack all our things. The apartment itself was good but nothing much surround it only a few dining restaurants & bars. We are witnessing shop / eateries closed one by one except for franchised outlets. The only reason why we choose this apartment was because it is closer to where we work. During my recent stay my credit card was sniffed when I use their wifi and were few attempt of purchases from it.

        Reviewed July 17, 2019

        Dear melissa, Thank you for taking the time to share your feedback. However, we would like to confirmed your stay with us. Is it Fraser Place Puteri Harbour you placed the booking. As base on your comments, we do not have any Executive Suite or room number by 1153 or token for self service laundry in the hotel. Hope yo hear from you. Thank you. Yours Sincerely Alex Chew Operations Manager

        Responded July 19, 2019
        Fraser Place Puteri Harbour
        8.8
        Excellent
        Su from Singapore
        Family with young children
        2 Bedrooms Seafront
        Stayed 2 nights in July 2019

        Nice residence”

        Well decorated room. Breakfast was less choice, can be improved. They sent birthday cake to my room, thank you so much for that.

        Reviewed July 11, 2019

        Dear Su, Thank you for taking the time to write this review about us. We do highly appreciate and value your feedback which is taken seriously for continuous improvement. Looking forward to welcoming you at Fraser Place Puteri Harbour again. Thank you. Yours Sincerely Alex Chew Operations Manager

        Responded July 12, 2019
        Fraser Place Puteri Harbour
        9.2
        Exceptional
        Toh from Singapore
        Couple
        Studio Executive
        Stayed 1 night in June 2019

        Beautiful Apartment”

        It was hotel but we feel more like apartment due to the complete amenities like kitchen, washing machine, iron board, safety box etc. And the view from our room is excellent!!

        Reviewed July 09, 2019

        Dear Toh, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Yours Sincerely Alex Chew Operations Manager

        Responded July 10, 2019
        Fraser Place Puteri Harbour
        8.8
        Excellent
        Aik from Singapore
        Family with young children
        studio deluxe
        Stayed 1 night in July 2019

        Nice place to stay”

        Staff is friendly and helpful. Nice swimming pool view and good breakfast.

        Reviewed July 08, 2019

        Dear Aik Thank you for the great review and glad to know that Fraser Place Puteri Harbour has impressed you during the stay with us. We do strive to deliver the best we could, and we do wish to welcome you again. Thank you. Yours Sincerely Alex Chew Operations Manager

        Responded July 10, 2019
        Fraser Place Puteri Harbour
        10.0
        Exceptional
        SUHARTI from Singapore
        Family with young children
        Studio Executive
        Stayed 1 night in July 2019

        Excellent Room”

        Super Clean n good services too!

        Reviewed July 08, 2019

        Dear Suharti, Thank you for the great review and glad to know that Fraser Place Puteri Harbour has impressed you during the stay with us. We do strive to deliver the best we could, and we do wish to welcome you again. Thank you. Yours Sincerely Alex Chew Operations Manager

        Responded July 08, 2019
        Fraser Place Puteri Harbour
        10.0
        Exceptional
        Andy from Malaysia
        Family with young children
        2 bedrooms
        Stayed 2 nights in June 2019

        Nice cool rooms....”

        Worth every penny.

        Reviewed July 04, 2019

        Dear Andy, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Yours Sincerely Alex Chew Operations Manager

        Responded July 08, 2019
        Fraser Place Puteri Harbour
        6.0
        Chee from Singapore
        Family with young children
        2 bedrooms
        Stayed 1 night in May 2019

        Need more improvements”

        Wifi isn't working well. Understaffed. Receptionist worked as the operators, bellboy and the person who got me pool towel. No staffs at the pool and we gotta call each time to get pool towel. Cleanliness in the room needs to improve as there's A lot small flies during my stay and a dead cockroach. Smelly dustbin too!

        Reviewed May 26, 2019

        Dear Chee, Firstly we would like to thank you for taking the time to advice of your recent stay at Fraser Place Puteri Harbour. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. Whilst an apology will regrettably not alter the outcome of your experience on this occasion, I do extend it with all sincerity. I certainly empathize regarding the points you mention in your review, especially the cleanliness in the room. We will look into each issue that you have noted, in an attempt to correct and improve our service. Again, please accept my apology, and I hope that this hasn't put you off a return stay with us again. Thank you. Yours Sincerely Alex Chew Operations Manager

        Responded June 18, 2019
        Fraser Place Puteri Harbour
        4.4
        Chee from Singapore
        Family with young children
        studio deluxe
        Stayed 1 night in May 2019

        Good but not the best”

        Understaffed. No concierge assistance upon arrival and had to ask the receptionist to assist with the luggages. Swimming pool was dirty. Children pool was close for maintenance, full of insects and green mold. No staff on duty at the swimming pool. Gotta call Every time to get towels. The staff who got us towel was also the receptionist cum bellboy. Poor receptionist to cover up all the duties in the hotel. A lot of small flies in the apartment, the dustbin was so smelly.

        Reviewed May 26, 2019

        Dear Chee, Firstly we would like to thank you for taking the time to advice of your recent stay at Fraser Place Puteri Harbour. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. Whilst an apology will regrettably not alter the outcome of your experience on this occasion, I do extend it with all sincerity. I certainly empathize regarding the points you mention in your review, especially the services provided are not up to expectation. We will look into each issue that you have noted, in an attempt to correct and improve our service. Again, please accept my apology, and I hope that this hasn't put you off a return stay with us again. Thank you. Yours Sincerely Alex Chew Operations Manager

        Responded June 18, 2019
        Fraser Place Puteri Harbour
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