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Lobby, Fraser Residence Kuala Lumpur in Kuala Lumpur
Studio Executive, Fraser Residence Kuala Lumpur in Kuala Lumpur
Swimming pool [outdoor], Fraser Residence Kuala Lumpur in Kuala Lumpur
Fitness center, Fraser Residence Kuala Lumpur in Kuala Lumpur
Fitness center, Fraser Residence Kuala Lumpur in Kuala Lumpur
Fraser Residence Kuala Lumpur
Fraser Residence Kuala Lumpur

Removed from saved list

8.5

Excellent

4,268 reviews

4,268 reviews

Housekeeping211
Breakfast149
View85
See map
See map

8.3

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
A'Famosa Theme Park
260 m
Malaysian Travel Business
270 m
Hard Rock Café
300 m
Maison Bar
510 m
Garçon at Maison
510 m
Popular landmarks
Menara Kuala Lumpur
600 m
Petronas Twin Towers
790 m
KLCC - Bukit Bintang Pedestrian Walkway
1.0 km
Aquaria KLCC
1.1 km
KLCC Park
1.1 km
Closest landmarks
Tourist Police
260 m
Malaysian Tourism Centre
280 m
Healy Mac's (KLCC)
510 m
Ava Bistro
520 m
WET Deck at W Kuala Lumpur
530 m

Fraser Residence Kuala Lumpur

No. 10 Jalan Cendana, Off Jalan Sultan Ismail, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50250 - See map

Get the added peace of mind that comes with Clean and Safe, when you book a stay here. Conveniently situated in the Kuala Lumpur City Centre part of Kuala Lumpur, this property puts you close to attractions and interesting dining options. This 5-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Located in heart of Kuala Lumpur

Front desk [24-hour]

Excellent room comfort & quality

Airport transfer

Excellent breakfast

Clean and Safe

Unparalleled Level of Hygiene and Safety for Hotels

Facilities

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Fitness center

Sauna

Front desk [24-hour]

Check-in/out [express]

Your dates are popular among travelersPopular destination! Properties in Kuala Lumpur are being booked every minute!
Value for money8.7
Distance to city center0 km
Location rating8.3
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport17.2 km

Rooms available at Fraser Residence Kuala Lumpur

Exceptional
Room comfort & quality

9.4

2 Bedroom Deluxe
...
  • Room size: 122 m²/1313 ft²
  • City view
  • 1 single bed and 1 double b...
Enter dates to see prices
2 Bedroom Premier
...
  • Room size: 191 m²/2056 ft²
  • City view
  • 2 single beds and 1 king be...
Enter dates to see prices
2 Bedroom Executive
...
  • Room size: 166 m²/1787 ft²
  • City view
  • 2 single beds and 1 double ...
Enter dates to see prices
1 Bedroom Premier
...
  • Room size: 116 m²/1249 ft²
  • City view
  • 1 double bed
Enter dates to see prices
One Bedroom Executive
...
  • Room size: 105 m²/1130 ft²
  • City view
  • 1 double bed
Enter dates to see prices
One Bedroom Deluxe
...
  • Room size: 88 m²/947 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Studio Executive Twin
...
  • Room size: 58 m²/624 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Studio Executive
...
  • Room size: 58 m²/624 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices

Frequently asked questions

Does Fraser Residence Kuala Lumpur have a swimming pool?

While lounging at Fraser Residence Kuala Lumpur, you can take pleasure in the None facility to get your day started the best way with a splash for a revitalizing morning or evening.

What is the typical travel time to the closest airport from Fraser Residence Kuala Lumpur?

The average travel time to get from Fraser Residence Kuala Lumpur to the airport is 48 minutes, but please bear in mind that the travel time may fluctuate based on traffic, weather conditions, and time of day.

What attractions are in close proximty of Fraser Residence Kuala Lumpur that are in walking distance?

While staying at Fraser Residence Kuala Lumpur, kick start your holiday by visiting the nearest points of interest that are within walking distance to the property which include A'Famosa Theme Park, Malaysian Travel Business, and Hard Rock Café.

What bars are nearby Fraser Residence Kuala Lumpur?

While residing at Fraser Residence Kuala Lumpur, enjoy your evening or night out at Healy Mac's (Bukit Bintang), Olé Café, and Fuze Club Kuala Lumpur to get the most out of your nightlife.

What public parks are in close proximty of Fraser Residence Kuala Lumpur?

While staying at Fraser Residence Kuala Lumpur, cherish your early morning or evening wander at nearby park which include KLCC Park, River of Life, and Desa Kudalari Playground.

How many rooms does Fraser Residence Kuala Lumpur have?

Fraser Residence Kuala Lumpur has a total of 446 rooms.

What is the verified guest review consensus about Fraser Residence Kuala Lumpur's view?

63.0% of our verified visitor critiques have given an optimistic review and remarks about this property's view. You can look up on more detailed customer reviews, and comments for Fraser Residence Kuala Lumpur down in the review section.

What is the typical rating that past Families with older children have given to Fraser Residence Kuala Lumpur?

Verified families with older children that have stayed at this property have given Fraser Residence Kuala Lumpur an average rating of 8.3. You can check out more specific customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

What dining places are close by Fraser Residence Kuala Lumpur?

Fraser Residence Kuala Lumpur’s local neighborhood is Kuala Lumpur City Centre which comprises of popular restaurants such as Mitasu Restaurant, Dynasty Restaurant, and Nasi Lemak Mak Wanjor.

What time is check-in and check-out at Fraser Residence Kuala Lumpur?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the specified hours may be charged an additional fee.

What is the closest airport to Fraser Residence Kuala Lumpur?

The closest airport to Fraser Residence Kuala Lumpur is Malacca International Airport, 116.0 km away.

See map

Explore the neighborhood

What people love about Fraser Residence Kuala Lumpur

  • 10

    Exceptional
    Cleanliness

    "Very clean and comfortable."

    Haiqal

    |

    May 4, 2022

  • 8.4

    Excellent
    Cleanliness

    "It is a nice place to stay and the place is clean."

    Soon

    |

    November 15, 2021

  • 10

    Exceptional
    Location

    "Easy to move around because many facilities are provided"

    NORHIDAH

    |

    October 31, 2021

Property ranking|Compared to 9,332 Kuala Lumpur properties
See all rankings
Room comfort score
9.4/10
Room size
113 sqm.
Value for money score
8.7/10
Cleanliness score
8.7/10
Better than
99
%
of Kuala Lumpur properties
Bigger than
99
%
of Kuala Lumpur properties
Better than
96
%
of Kuala Lumpur properties
Better than
96
%
of Kuala Lumpur properties
Overall rating:

8.5

Excellent
4,268 reviews
Cleanliness
8.7
Facilities
8.5
Location
8.3
Read all reviews >
What travelers say they love:
The room is spacious and wardrobe is amazing.
NOORFAKHRIAH from Malaysia
Family with young children
More about Fraser Residence Kuala Lumpur

More about Fraser Residence Kuala Lumpur

Well-placed in the business, shopping, restaurants area of Kuala Lumpur city, Fraser Residence Kuala Lumpur provides a most conducive spot for you to take a break from your busy days. Only 61.1 km away, this 5-star hotel can be easily accessed from the airport. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Simply put, all the services and amenities you have come to expect from Fraser Hospitality are right in the comfort of your own home. To name a few of the hotel's facilities, there are 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, taxi service.

446 rooms spread over 21 floors provide a warm and pleasant home away from home. Modern comforts such as television LCD/plasma screen, air purifier, sewing kit, slippers, towels can be found in selected rooms. Whether you're a fitness enthusiast or are just looking for a way to unwind after a hard day, you will be entertained by top-class recreational facilities such as fitness center, sauna, outdoor pool, spa, massage. Superb facilities and an excellent location make the Fraser Residence Kuala Lumpur the perfect base from which to enjoy your stay in Kuala Lumpur.

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Amenities and facilities

Excellent
Facilities

8.5

Most talked about facilities

Breakfast

257 mentions

Housekeeping

128 mentions

Swimming Pool

103 mentions

Food & Dining

35 mentions

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Indonesian
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [free]
  • Coffee shop
  • Fruits/snacks
  • Grocery delivery
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurant [kosher]
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen
Services and conveniences
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Laundromat
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoking area
For the kids
  • Babysitting service
  • Family room
  • Playground
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • Check-in/out [express]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Desk
  • Free bottled water
  • In-room safe box
  • Non-smoking
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Telephone
  • Toiletries

Food and dining

Breakfast options
  • American
  • Asian
  • Halal

Location

No. 10 Jalan Cendana, Off Jalan Sultan Ismail, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50250
Excellent
Location

8.3

Airports
  • Sultan Abdul Aziz Shah Airport (SZB)
    17.2 km 39 min drive
  • Kuala Lumpur International Airport (KUL)
    46.2 km 59 min drive
Public transportation
  • Bukit Nanas Monorail Station
    210 m 3 min walk
  • LRT Train Station - Dang Wangi
    360 m 7 min walk
Hospital or clinic
  • Al-Islam Specialist Hospital
    630 m
Shopping
  • Pavilion Kuala Lumpur
    1.4 km
Convenience store
  • 7 Eleven
    420 m 9 min drive
Cash withdrawal
  • ATM
    210 m 5 min walk

What's nearby

Popular landmarks
  • Menara Kuala Lumpur
    600 m
  • Petronas Twin Towers
    790 m
  • KLCC - Bukit Bintang Pedestrian Walkway
    1.0 km
  • Aquaria KLCC
    1.1 km
  • KLCC Park
    1.1 km
  • Jalan Alor
    1.3 km
  • Pavilion Kuala Lumpur
    1.4 km
  • Central Market
    1.7 km
  • Chinatown - Kuala Lumpur
    1.9 km
  • KL Bird Park
    2.6 km
Nearby landmarks
  • Bukit Nanas Monorail Station
    210 m
  • Tourist Police
    260 m
  • A'Famosa Theme Park
    260 m
  • Malaysian Travel Business
    270 m
  • Malaysian Tourism Centre
    280 m
  • Hard Rock Café
    300 m
  • LRT Train Station - Dang Wangi
    360 m
  • LRT Train Station - Kampung Baru
    460 m
  • Maison Bar
    510 m
  • Garçon at Maison
    510 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property has a strict no-party policy.
  • All guests staying at the property must be registered upon arrival.
  • Joiners or visitors must register at the front desk and must leave the premises before 10:00 PM.
  • Rates are inclusive of 4 Breakfasts for 02 Bedrooms.(Additional breakfast at RM50nett for an adult and RM30nett for a child between 4 to 11 years old)
  • Rates are inclusive of 2 Breakfasts for Studio and 01 Bedroom.(Additional breakfast at RM50nett for an adult and RM30nett for a child between 4 to 11 years old)
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Airport transfer fee250 MYR
  • Distance from city center0 km
  • Travel time to airport (minutes)48
Extras
  • Breakfast charge (unless included in room price)30 MYR
The property
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges2
  • Number of floors21
  • Number of restaurants2
  • Number of rooms 446
  • Year property opened2014
  • Most recent renovation2014
Parking
  • Daily parking fee0 MYR

Reviews of Fraser Residence Kuala Lumpur from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.7
Facilities8.5
Location8.3
Room comfort and quality9.4
Service8.3
Value for money8.7
High score for Kuala Lumpur
Rating
9+ Exceptional (1,022)
8-9 Excellent (453)
7-8 Very Good (465)
6-7 Good (148)
<6 Below Expectation (222)
Time of the year
Mar - May (608)
Jun - Aug (518)
Sep - Nov (488)
Dec - Feb (696)

Show reviews that mention 

Showing 2,310 verified guest comments
12345
10.0
Exceptional
MUHAMMAD from Malaysia
Couple
Stayed 1 night in May 2021

Splendid stay but several things to improve”

It would be awesome if Fraser Residence KL could provide these to improve guests' comfort: 1. Disposable hotel slippers (insulating guests' feet from the cold floor) 2. Clock(s) on the wall (effortless gaze to know the time) 3. Ceramic soap dish (so that we don't stain the sink counter in the bathroom with the soap residue) 4. Hand towels in the suite bathroom (so Fraser Residence can save on the tissue usage). Other than that, Fraser Residence is a nearly PERFECT PLACE TO STAY! Love it!

Reviewed May 14, 2021

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Dear Muhammad, Thank you for conveying your feedback via online survey regarding your recent stay with us. I have shared your ratings with the team. It is indeed our pleasure to consistently deliver quality service to our guests as we strive to ensure all our guests experience a truly comfortable, enjoyable and hassle free stay. Such feedback is a great source of inspiration for all the team to continue to be totally focused on delivering the best possible service that we always aspire to. I noted on your comments and shared with the team. We thank you for choosing the Fraser Residence Kuala Lumpur as your preferred hotel and we look forward to welcoming you back soon. Regards, Jasinta Guok Front Office Manager

Responded May 16, 2021
Fraser Residence Kuala Lumpur
10.0
Exceptional
Nur from Malaysia
Family with young children
1 Bedroom Premier
Stayed 2 nights in March 2021

Best place for staycation!”

Am one of the happy guests. Booked 1 premium bedroom for a 3D2N stay with my small family - husband and 7-month old baby. Pros - 1. Room + living room is super huge + nice interior design 2. Love the kitchen - complete with all the utensils, 2-door fridge, a microwave 3. Got a washing machine + dryer + detergent! 4. Walk-in wardrobe 5. Giant powder table 6. 2 toilets - one is besides the kitchen, another one is in the room 7. Efficient and friendly staff 🌟 8. Fast check-in and check-out 9. Nice swimming pool - got a pool bar, a slide for kids 10. Got indoor playground and playroom for the kids! 11. Near to a mini market - next building Cons - 1. Limited choice for breakfast 2. Indoor slippers are not provided Rating: 10/10 Will definitely come back for another staycation 🥰

Reviewed March 16, 2021

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Dear Nur, Thank you for conveying your feedback via online survey regarding your recent stay with us. I have shared your ratings with the team. It is indeed our pleasure to consistently deliver quality service to our guests as we strive to ensure all our guests experience a truly comfortable, enjoyable and hassle free stay. Such feedback is a great source of inspiration for all the team to continue to be totally focused on delivering the best possible service that we always aspire to. I noted on your comment and shared with the team. We thank you for choosing the Fraser Residence Kuala Lumpur as your preferred hotel and we look forward to welcoming you back soon. Regards, Jasinta Guok Front Office Manager

Responded May 13, 2021
Fraser Residence Kuala Lumpur
10.0
Exceptional
Melb from Malaysia
Couple
One Bedroom Deluxe
Stayed 1 night in April 2021

Very polite service, very beautiful room”

OMG! Highly recommended Fraser Residence! The front desk service So polite so friendly! The room is superb beautiful with great view to Klcc and kl tower as per requested, the bath tub is so nice and clean, the room is so big and comfortable! The kitchen is equipped with more than enough utensils and good quality one, the fridge is big, can make ice! Thank you sooo much!

Reviewed April 30, 2021

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Dear Melb, Thank you for conveying your feedback via online survey regarding your recent stay with us. I am delighted that you enjoyed your stay with us. I have shared your ratings with the team. It is indeed our pleasure to consistently deliver quality service to our guests as we strive to ensure all our guests experience a truly comfortable, enjoyable and hassle free stay. Such feedback is a great source of inspiration for all the team to continue to be totally focused on delivering the best possible service that we always aspire to. We thank you for choosing the Fraser Residence Kuala Lumpur as your preferred hotel and we look forward to welcoming you back soon. Regards, Jasinta Guok Front Office Manager

Responded May 01, 2021
Fraser Residence Kuala Lumpur
10.0
Exceptional
Leonard from Malaysia
Couple
One Bedroom Deluxe
Stayed 1 night in December 2020

Amazing”

Amazing service. The place I got was super reasonable for the price I paid and the size of it! Bed was mega comfy and the bathroom and bathtub was clean. They even was a 5.1 setup in the hall tv. 100/100 definitely will come back. The breakfast was alright but mega points for being the only buffet that served big bowls of cereals! Choices weren't much as it was covid season but definitely great food and portions. I will be back!

Reviewed December 18, 2020

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Dear Leonard, First and foremost, thank you for choosing to stay at the Fraser Residence Kuala Lumpur during your recent visit to Kuala Lumpur. We are indeed pleased to learn that you have thoroughly enjoyed your stay with us. Your ratings and comments have been shared with the team and relevant department heads and I am confident that your praise will serve to motivate all of us further as we strive to provide the best possible experience to all our guests. Mr. Leonard, we sincerely appreciate your comments as it is through caring guests such as yourself and through your feedback that we are able to gain first-hand feedback to assist us in continually monitor and improve both the quality of our products and the standards of services provided. With this in mind, we would like to once again thank you for your feedback and we most certainly look forward to welcoming you back to Fraser Residence Kuala Lumpur again in the near future. Regards, Jasinta Guok Front Office Manager

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Fraser Residence Kuala Lumpur
10.0
Exceptional
Wafa from Malaysia
Group
Studio Executive
Stayed 1 night in September 2021

Very satisfied”

Just the pool is in moderate where else all of it are very satisfied. The only hotel that I went that strictly take care of COVID-19 SOP. When want to check in is lil bit slow because they want to check everything which is I thing it is very very good. People also not many that time and my friends and I felt very safe when we short staycay there 👏🏻👏🏻

Reviewed February 11, 2022

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10.0
Exceptional
Haiqal from Malaysia
Solo traveler
One Bedroom Executive
Stayed 2 nights in September 2021

Great location and amazing view”

Best value for money apartment in town. Very clean and comfortable. Huge bathroom with a bath tub

Reviewed May 04, 2022

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10.0
Exceptional
Azwani from Malaysia
Business traveler
1 Bedroom Premier
Stayed 2 nights in December 2020

Always a Pleasant Stay”

We have always love staying at Fraser Residence. The space, the ambiance - just perfect for our short staycation. We asked for early check in and late check out, the staff was very helpful. Just hope there’ll be more choices for the breakfast. The only downside during this trip is that our room is facing the highway, and the sound of motorcycles at 3am in the morning is definitely unwelcome. This happened for two days straight. Loud noises from the motorcycles at midnight.

Reviewed December 08, 2020

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Dear Azwani, Thank you for conveying your feedback via online survey regarding your recent stay with us. I am delighted that you enjoyed your stay with us. I have shared your ratings with the team. It is indeed our pleasure to consistently deliver quality service to our guests as we strive to ensure all our guests experience a truly comfortable, enjoyable and hassle free stay. Such feedback is a great source of inspiration for all the team to continue to be totally focused on delivering the best possible service that we always aspire to. We thank you for choosing the Fraser Residence Kuala Lumpur as your preferred hotel and we look forward to welcoming you back soon. Regards, Jasinta Guok Front Office Manager

Responded February 24, 2021
Fraser Residence Kuala Lumpur
10.0
Exceptional
Saut from Malaysia
Family with teens
2 Bedroom Executive
Stayed 1 night in March 2021

Best ever”

This is first time that I booked staycation within same state. I have choose Fraser and it didn’t disappoint me at all. Spacious room and all you needed are there. Kids love it very much with 2 bathtub. Nearby have restaurants and convenience store. Hence you can save time and enjoy your day. I am glad that I have choosen Fraser.

Reviewed March 30, 2021

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Dear Saut, Thank you for conveying your feedback via online survey regarding your recent stay with us. I am delighted that you enjoyed your stay with us. I have shared your ratings with the team. It is indeed our pleasure to consistently deliver quality service to our guests as we strive to ensure all our guests experience a truly comfortable, enjoyable and hassle free stay. Such feedback is a great source of inspiration for all the team to continue to be totally focused on delivering the best possible service that we always aspire to. We thank you for choosing the Fraser Residence Kuala Lumpur as your preferred hotel and we look forward to welcoming you back soon. Regards, Jasinta Guok Front Office Manager

Responded April 01, 2021
Fraser Residence Kuala Lumpur
10.0
Exceptional
Geraldine from Australia
Couple
One Bedroom Deluxe
Stayed 3 nights in December 2019

Exceptional”

Love this hotel, everything is just amazing from the location staff and service. I just request for some toileteries and boom there you go straight away, when we check in this guy upgraded us for free for our whole stay giving us a huge room i feel like im a real house walk in closet make up room i love it, walking distance to shop and suria and twin towers, close to train station i can’t describe in words how amazing is this place. Will recommend and if were going back to KL this is the place to stay.

Reviewed January 02, 2020

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Dear Geraldine, We are very committed to guest satisfaction and it is through this valuable tool that we are able to gain first-hand feedback of our performance, thus allowing us to monitor and improve our services by focusing on your needs as a valued guest. I am delighted that you enjoyed your stay with us and have shared your ratings with the team. It is our pleasure to consistently deliver quality service to our guests as we strive to ensure all our guests experience a truly comfortable, enjoyable and hassle-free stay. On behalf of our entire team here at Fraser Residence Kuala Lumpur, thank you again for the feedback. My team and I look forward to the opportunity of welcoming you back again soon and if there is anything we could do to enhance your future stays with us, please do not hesitate to let us know. Regards Ferhad Abdul Rahman Resident Manager

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Fraser Residence Kuala Lumpur
10.0
Exceptional
Leonard from Malaysia
Couple
One Bedroom Deluxe
Stayed 1 night in March 2021

Amazing place”

2nd time here. The view is amazing! The breakfast is alright but the service from the chef and staff are on point. Bed is super comfy and the room is super spacious. Definitely coming back for a longer stay. Also the only place I know that has a subwoofer for sound system. Bring your Blu ray disc/hdmi+laptops.

Reviewed March 26, 2021

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Dear Leonard, Thank you for conveying your feedback via online survey regarding your recent stay with us. I am delighted that you enjoyed your stay with us. I have shared your ratings with the team. It is indeed our pleasure to consistently deliver quality service to our guests as we strive to ensure all our guests experience a truly comfortable, enjoyable and hassle free stay. Such feedback is a great source of inspiration for all the team to continue to be totally focused on delivering the best possible service that we always aspire to. We thank you for choosing the Fraser Residence Kuala Lumpur as your preferred hotel and we look forward to welcoming you back soon. Regards, Jasinta Guok Front Office Manager

Responded April 01, 2021
Fraser Residence Kuala Lumpur
10.0
Exceptional
Siti from Malaysia
Family with young children
2 Bedroom Executive
Stayed 1 night in February 2021

Great staycation and value for money”

The room is super big, complete with washing machine, dishwasher and kitchen equipment & utensils. Its such a great staycation for us to unwind from the work during this pandemic. My kids love it. Thank you

Reviewed September 09, 2021

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Dear Siti, Thank you for conveying your feedback via online survey regarding your recent stay with us. I am delighted that you enjoyed your stay with us and have shared your ratings with the team. It is our pleasure to consistently deliver quality service to our guests as we strive to ensure all our guests experience a truly comfortable, enjoyable and hassle-free stay. We thank you for choosing the Fraser Residence Kuala Lumpur as your preferred hotel and we look forward to welcoming you back soon. Regards, Jasinta Guok Front Office Manager

Responded September 10, 2021
Fraser Residence Kuala Lumpur
10.0
Exceptional
Nur from Malaysia
Couple
Studio Executive
Stayed 2 nights in November 2020

100% recommended”

Room is so nice, big and clean. So comfortable and felt like home. Also not to forget very friendly and helpful staff. Everything is perfect.✨👍🏻

Reviewed November 23, 2020

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Dear Nur, Thank you for conveying your feedback via online survey regarding your recent stay with us. I am delighted that you enjoyed your stay with us. I have shared your ratings with the team. It is indeed our pleasure to consistently deliver quality service to our guests as we strive to ensure all our guests experience a truly comfortable, enjoyable and hassle free stay. Such feedback is a great source of inspiration for all the team to continue to be totally focused on delivering the best possible service that we always aspire to. We thank you for choosing the Fraser Residence Kuala Lumpur as your preferred hotel and we look forward to welcoming you back soon. Regards, Jasinta Guok Front Office Manager

Responded February 23, 2021
Fraser Residence Kuala Lumpur
10.0
Exceptional
KAMALIAH from Malaysia
Family with young children
2 Bedroom Deluxe
Stayed 1 night in March 2021

Spacious 2bed apartment”

Place was nice wuth great amenities. SOP followed all around. Except that the pool opened lated on weekends (9am) which we would prefer it open ealier as there were many people on weekends.

Reviewed March 25, 2021

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Dear Kamaliah, Thank you for conveying your feedback via online survey regarding your recent stay with us. I am delighted that you enjoyed your stay with us. I have shared your ratings with the team. It is indeed our pleasure to consistently deliver quality service to our guests as we strive to ensure all our guests experience a truly comfortable, enjoyable and hassle free stay. Such feedback is a great source of inspiration for all the team to continue to be totally focused on delivering the best possible service that we always aspire to. We thank you for choosing the Fraser Residence Kuala Lumpur as your preferred hotel and we look forward to welcoming you back soon. Regards, Jasinta Guok Front Office Manager

Responded April 01, 2021
Fraser Residence Kuala Lumpur
10.0
Exceptional
Rachel from Malaysia
Couple
One Bedroom Executive
Stayed 2 nights in February 2021

Super Worth It”

The amenities were great. They had this huge living room and bedroom and a walk in closet which I absolutely LOVED ! & daily ala-carte breakfast buffet only RM330 for TWO nights in a 1 Bedroom Executive after my cashback !

Reviewed February 24, 2021

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Dear Rachel, Thank you for conveying your feedback via online survey regarding your recent stay with us. I am delighted that you enjoyed your stay with us. I have shared your ratings with the team. It is indeed our pleasure to consistently deliver quality service to our guests as we strive to ensure all our guests experience a truly comfortable, enjoyable and hassle free stay. Such feedback is a great source of inspiration for all the team to continue to be totally focused on delivering the best possible service that we always aspire to. We thank you for choosing the Fraser Residence Kuala Lumpur as your preferred hotel and we look forward to welcoming you back soon. Regards, Jasinta Guok Front Office Manager

Responded February 26, 2021
Fraser Residence Kuala Lumpur
10.0
Exceptional
Maryam from Malaysia
Family with young children
One Bedroom Deluxe Room
Stayed 1 night in March 2021

Spacious & kids friendly”

It was really spacious and we love the kids area and pool! The breakfast is normal. Just one slacking part is the internet line. But other than that the place is nice!!

Reviewed April 01, 2021

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Dear Maryam, I am delighted that you enjoyed your stay with us. I have shared your ratings with the team. It is indeed our pleasure to consistently deliver quality service to our guests as we strive to ensure all our guests experience a truly comfortable, enjoyable and hassle free stay. Such feedback is a great source of inspiration for all the team to continue to be totally focused on delivering the best possible service that we always aspire to. I noted on your comment and shared with the team. We thank you for choosing the Fraser Residence Kuala Lumpur as your preferred hotel and we look forward to welcoming you back soon. Regards, Jasinta Guok Front Office Manager

Responded April 01, 2021
Fraser Residence Kuala Lumpur
10.0
Exceptional
Nurhayati from Malaysia
Family with young children
Studio Executive Twin
Stayed 1 night in August 2020

Very clean hotel and friendly staf”

Suitable for family with young children. The room is huge with reasonable price. Surely will come back!!

Reviewed September 01, 2020

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Dear Nurhayati, We are very committed to guest satisfaction and it is through this valuable tool that we are able to gain first-hand feedback of our performance, thus allowing us to monitor and improve our services by focusing on your needs as a valued guest. I am delighted that you enjoyed your stay with us and have shared your ratings with the team. It is our pleasure to consistently deliver quality service to our guests as we strive to ensure all our guests experience a truly comfortable, enjoyable and hassle-free stay. On behalf of our entire team here at Fraser Residence Kuala Lumpur, thank you again for the feedback. My team and I look forward to the opportunity of welcoming you back again soon and if there is anything we could do to enhance your future stays with us, please do not hesitate to let us know. Regards Ferhad Abdul Rahman Resident Manager

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Fraser Residence Kuala Lumpur
10.0
Exceptional
Azween from Malaysia
Family with young children
One Bedroom Deluxe
Stayed 2 nights in September 2020

Value for money”

Very big room. Suitable for us with young kids. Staff very friendly and helpful. Only the dryer is not working, but we ask for drying rack 😁 other than that, all is good 👍🏼👍🏼👍🏼

Reviewed September 22, 2020

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Dear Azween, I am delighted that overall you enjoyed your stay with us and have shared your ratings with the team. It is our goal to consistently deliver quality service to our guest to ensure a truly comfortable, enjoyable and hassle-free stay. On behalf of our entire team here at Fraser Residence Kuala Lumpur, thank you again for the feedback. My team and I look forward to the opportunity of welcoming you back again soon and if there is anything we could do to enhance your future stays with us, please do not hesitate to let us know. Regards Ferhad Abdul Rahman Resident Manager

Responded September 24, 2020
Fraser Residence Kuala Lumpur
9.6
Exceptional
nor from Malaysia
Family with young children
Studio Executive Twin
Stayed 1 night in September 2020

best hotel but not sure if worth the wait”

i love everything about the hotel. the breakfast was good, the facilities was good, the room was spacious and clean, the staff are friendly. but we have to wait for 5 and half hours to get our room ready. they did compensate with late check out but 5 hours, not sure if its worth to come here again

Reviewed September 07, 2020

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Dear Nor, I am delighted that you enjoyed your stay with us. I have shared your ratings with the team. It is indeed our pleasure to consistently deliver quality service to our guests as we strive to ensure all our guests experience a truly comfortable, enjoyable and hassle free stay. Such feedback is a great source of inspiration for all the team to continue to be totally focused on delivering the best possible service that we always aspire to. We thank you for choosing the Fraser Residence Kuala Lumpur as your preferred hotel and we look forward to welcoming you back soon. Regards Ferhad Abdul Rahman Resident Manager

Responded September 08, 2020
Fraser Residence Kuala Lumpur
10.0
Exceptional
zainurullaini from Malaysia
Family with young children
One Bedroom Deluxe
Stayed 2 nights in March 2021

Nice room”

The room is spacious and clean too. My kids can even play hide and seeks.

Reviewed March 20, 2021

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Dear Zainurullaini, Thank you for conveying your feedback via online survey regarding your recent stay with us. I am delighted that you enjoyed your stay with us and have shared your ratings with the team. It is our pleasure to consistently deliver quality service to our guests as we strive to ensure all our guests experience a truly comfortable, enjoyable and hassle-free stay. We thank you for choosing the Fraser Residence Kuala Lumpur as your preferred hotel and we look forward to welcoming you back soon. Regards, Jasinta Guok Front Office Manager

Responded March 22, 2021
Fraser Residence Kuala Lumpur
9.6
Exceptional
Fayra from Malaysia
Solo traveler
Studio Executive
Stayed 1 night in March 2021

Repeated stay : a short escape”

Came here for just one night, can’t seem to let go and so I booked one more night. I’m about to have fraser withdrawals, too good of a short staycation. If you need to get your headspace right, the vibe checks out. Excellent services, classy interior design, the gym with a view and so spacious you do sometimes feel that you live there already. I could get used to this. Worth every ringgit. Trust meee!

Reviewed March 31, 2021

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Dear Fayra, Thank you for conveying your feedback via online survey regarding your recent stay with us. I am delighted that you enjoyed your stay with us and have shared your ratings with the team. It is our pleasure to consistently deliver quality service to our guests as we strive to ensure all our guests experience a truly comfortable, enjoyable and hassle-free stay. We thank you for choosing the Fraser Residence Kuala Lumpur as your preferred hotel and we look forward to welcoming you back soon. Regards, Jasinta Guok Front Office Manager

Responded April 01, 2021
Fraser Residence Kuala Lumpur
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