The best place to stay”

This is our 3rd time to stay in Fraser Residence, Shanghai. The staff at the front desk, they are super helpful, they can speak english, so no problem at all in communicating. The location is nearby the times square mall, restaurants all around, starbucks behind the hotel, and also convenience store. Post office is just a walking distance away, the huaihai road, xintiandi where the crowds are, just 10-15 minutes by foot. Very strategic location.

Great location, comfortable room and facility”

Fraser residence locates in the heart of the city. Great vicinity with restaurants for all cultures, from formal to casual dining. Nearby mall and 3C outlets are fantastic for tourists and business travelers. Close to Xintiandi and also not far from the Shanghai art museum. You will find the new Shanghai and old Shanghai at the same time, with the flower and fish market just across the road, and the famous street for local food. Banks are just down-stairs and around the corners, so is there a postal office. This hotel possesses the essence for travel of any kind and from all countries. Very ideal place to stay.

An ideal place for family. ”

This review came a bit late. My stayed in Fraser Residence Shanghai is on last Dec was fabulous. An ideal place for family as it was equipped with kitchenette, small living room, fridge, etc. The room sized was spacious. As a muslim traveller, looking for food is quite a hassle but with kitchen equipped, simple cooking can be done in the room. A supermarket is just a stone away at The Times Square Shanghai. Hotel Reception was very helpful and helped us to get a taxi and even wrote for us in Chinese the location where we are going to. Fraser residence in a gem! Cleanlinest was all above. The subway was just 5 mins walk. A good place to recommend.

A perfect accommodation in Shanghai”

the staff went all the way in helping us out in all of our queries & always w/ a smile. english conversation w/ hotel staff was manageable. we are a family of 4, got a 2 br unit & we were very comfortable. although the bathroom was huge, we had to take turns in using it since there was only 1. the provided digital weighing scale did not only helped us monitor our body weight from feasting delectable shanghai food but also, helped us weigh our luggages. kitchenette was well equipped w/ the basics. the presence of a washer/dryer made it even more convenient. we were in a corner room w/c had a big balcony that had a great view of the city.... we can see the oriental pearl tower! all in all, our stay in xintiandi fraser residence made our first visit in shanghai a very pleasant & memorable one!! 2 thumbs üp!!

Friendly staff, good value”

Room: Had a smooth check-in with the friendly staff. Very spacious room which is hard to find at such a price in Shanghai. Equipped with a decent kitchen (ideal for travelers with kids). We requested a firm bed and were absolutely satisfied with what the mattress provided. Very clean and new. Location: Convenient spot close to Huaihai Road and Xintiandi is within walking distance so finding a food joint is not a problem. Located in a pretty busy area but quiet at night. Convenience store nearby and CitySuper is very close to the residence. Would definitely recommend to friends

Awesome Stay, Highly Recommended! ”

We totally enjoyed our stay at Fraser Residence Shanghai. Although it's 15-20 minutes walk from the nearest metro station (Da Shi Jie Station, exit 3), there are plenty of eateries around the vicinity and a mini night market (just 2 min walk from the hotel) which opens till 4am. Overall the service apartment looked pretty new and clean. The bed was huge and comfy and we love the full-fledged kitchen which comes with microwave and washing machine - perfect for backpackers! We stayed at 24th floor which offered us a splendid view of the skyscrapers from the balcony - remember to request for high floor! Overall, we are very satisfied with our stay and high recommend it to anyone visiting Shanghai.

Elegant Hotel”

Recently stayed at the Fraser Residence. Comfortable and clean. Hotel in good central location, opposite one of the upper end business and commercial centre in Shanghai. Nice restaurant next door and very good value. Tended to be very quite. There is good lift services which I feel is a great advantage especially to those visitors with heavy luggage. Telephone calls from the hotel are very expensive. In house restaurant services should be enhanced. Perhaps I suugest to add a Chinese restaurant. By the way, the wifi services should also be strengthened.

Very satisfied 3 nights stay at 2-bedrooms suite”

Overall it was great, with cosy, clean and tidy big rooms. Got upgraded to a 30th floor 2-bedrooms penthouse with great city views. It was very comfortable. Good location as it is near to People's complex, Nanjing Road, The Bund, Cheng Huang Miao and all the tourist attractions. Staffs were friendly and helpful too. We were very satisfied with our stay at Fraser Residence Shanghai.

poorly designed swimming pool, poor breakfast”

i am usually a big fan of fraser residences and i was really looking forward to my stay. my expectations of fraser were set my fraser place in KL. my first impression of the hotel was quite good - seemed to live up to my expectations of what fraser should be like. modern, clean hotel, nice big room, kitchenette that is fully equipped, functioning wifi, tasteful interior deco, a nice balcony! my first disappointment was the toiletries. fraser uses peter thomas roth, which is fantastic, but this property uses a different peter thomas roth collection, it smells different. while the toiletries in KL smell quite luxurious, this is just very normal. toiletries one can probably live with. but the swimming pool...EXTREMELY POOR DESIGN. the swimming pool is on the 6th floor. and you have to go through the OUTDOORS to get to the swimming pool. it's perfectly fine in the summer, but in the winter? you can probably run across before your swim, but after your swim, you'll freeze. i called the reception and they apologized saying there's nothing they can do about it. well, i guess it's true that there isn't anything they can do about it, except accept that their architects screwed them over. so i went back to my room, changed into my jeans and shoes and headed over to the pool. just before you get to the pool, you have to go through a puddle of water. given that there is a fairly high chance that guests will be wearing shoes since they have to go through the outdoors, isn't it ridiculous to expect guests to go through that puddle? i got one of my shoes wet because of that. the shower facilities at the pool are very poor. one shower room that seemed wet and dirty. breakfast was really bare. RMB70 per item ala carte, no buffet selection. overall, if you do not care about swimming pools or breakfast, i would actually highly recommend fraser. the gym also doesn't have the same issue as the pool, you don't need to go through the outdoors.

Great. affordable hotel”

stayed at the Fraser Residence Shanghai for 4 nights whilst on a business trip. have stayed here quite a few times before and will continue to consider staying here as long as the rates remain competitive. Good location, good gym facilities and comfortable rooms and it's nearby quite a few shopping malls so there's no shortage of food options.

Good location, friendly and helpful staff”

This is my first time staying at Fraser Shanghai. It is good as other Fraser residence. Good location and room facilities are nice and well equipped. I love the air purifier in the room as Shanghai's overall air condition isn't that good during my stay. Tap water is filtered as well. I like their attention to detail which fits my health conscious style. Definitely will be back next time.

Good service, convenient and clean but facilities are a tiny bit worn”

Most of the reception staff were helpful and friendly. Especially so were, John & his female colleague in the evening, Chris and Terry. These 4 staff and a slightly plump female at the reception were really patient and helpful. We were upgraded to a 1-bedroom suite and the space made staying there very comfortable. We followed the good advice of a reviewer and put the bathmat on the floor so the bathroom wasn't slippery. It is very convenient if you walk by the front right of the hotel to the nearby amenities. We been walking a big round via the left front until the morning before we left. The only feedback to Fraser about their massage recommendation was that (慢点养生 Relax massage) was good as they have said. But the masseuse no. 8 shortchanged us of 20 minutes when we booked a 1.5 hours massage with 10 minutes moxibustion. This happened on our second massage and when she found out that we were leaving Shanghai the next day. Room 904

Good apartment type hotel”

Always enjoy this fraser hotel. rooms are small and compact, but well designed, well equipped, and clean. special mention to the washing machine. Staff are great, friendly and efficient. location is central, close to xintiandi, peoples square and huai hai lu. good vfm for this stay also with agoda price. however, i did notice the price of the hotel was the same booking through their own website which is worth doing as it offers much more flexibility than booking with agoda

Very friendly staff with efficient manner, spaciou”

the staff at fraser residence are with professional manner, efficient and good service offered from the reception, at concierge, room service and cleaning staff all well trained. the room is very clean, no strange smell, sound proof is good. room service is good, food selection from element fresh is wide and meal prepared are fresh and delicious. efficient in delivery also. very good price and quality ratio for hotel at that bustling district.

Perfect”

Second visit to Fraser Residence and its now my regular home in Shanghai when there on business or for pleasure. Location just off HuaHui Road in the midst of all the shops and around the corner from all the restaurants and bars of xiantiandi. Room and facilities are all high atandard and service provided was just right. Thank yoy FR

I will be back!”

I really enjoyed my stay in the Frazer Residence. It was my first time but not my last. I arrived at 3 AM after a badly delayed flight and was greeted warmly by three friendly gentlemen who checked me in. The room was quite large and well designed with kitchenette, sleeping area and working area. Unlike most hotel rooms this one had good lighting that can be adjusted to your needs. That allowed for me to work conveniently. All room features worked very well! The location is also great. In less than 10 min (walking distance) you are in Xintiandi with all its restaurants and meeting places. Taxis are readily available and the area has all the infrastructure you need as a business traveller or tourist. An added benefit for me was that Element Fresh has an outlet within the hotel (6F) and there is a Mexican restaurant right next to it. Both have outdoor seating as well as indooor dining and of course good food. I am really happy I found this hotel and will use it again in the future

Great Apartment type hotel”

Always enjoy the frasers. Shanghai fraser is smaller than other cities, which is to be expected, but it still has very clean rooms, attentive staff and it is a great location for both shopping and evening trips to xintiandi for a bit of nghtlife

Very comfortable! Your home in Shanghai”

It is so pleasant to stay in Fraser Residence Shanghai, just like the home in Shanghai. Room is well designed, and staff is well trained - very professional. You can relax and enjoy the stay. Highly recommended!

Attending a wedding ”

Upon arrival, we were upgraded to a higher floor to our surprised. The view was fantastic! The location of this Fraser Residence is fantastic and convenient. Across the street there were many BBQ stalls selling good food. Shopping malls are just around the corners and do not missed the bakery shop called Wedome, they sell nice breads, cakes and good coffees as well way cheaper than Starbucks. We also tried walking back from the Bund at night and it took us 45mins to reached our residence. The breakfast was good too, no complain and will definitely come back! You guys make us feels at home!

Great location, comfy medium-term stay”

Great! The location was even better than I had expected. It's 5-10" from Xintiandi, but when I stayed there I found the immediate location was for me more interesting than Xintiandi (to the West) in that it had lots of shopping, restaurants and if you head East from the hotel you end up in busy but more local places, with some local street food and range of restaurants. It's also right next to a famous late night BBG pedestrian street though I didn't bother eating there myself, though I saw at 2am on weekday they were still busy. I was very pleased to find there was a washer/dryer in room. Had I known in advance I would have packed even less, but it was used regardless. Also used the kitchen to reheat leftovers added to fresh noodle soup--something you can't do without a kitchen! I've stayed in Shanghai a lot and I think this is my favorite place so far because of its location and amenities