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Fraser Suites Chengdu
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"It was an amazing stay for us. Just a couple of days relaxin..."

BenitoNetherlands
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9.3 Exceptional location
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9.3Location
  • Close to public transportation

  • Free Wi-Fi in all rooms

  • Sauna

  • Steamroom

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Nearest essentials

  • Airports
    • 14 km
    • Chengdu Shuangliu International Airport (CTU)
    • 108 km
    • Mianyang Nanjiao Airport (MIG)
  • Bus and rail stations
    • 250 m
    • Jinjiang Hotel Metro Station
    • 700 m
    • Tianfu Square Metro Station
  • Hospital or clinic
    • 3.6 km
    • Huamei Zixin Medical Cosmetology Hospital
  • Pharmacy
    • 1.1 km
    • Nep-Star Drug Store
  • Convenience store
    • 850 m
    • Hongqi Chain Store
  • Cash withdrawal
    • 150 m
    • ATM

More about Fraser Suites Chengdu

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Verified traveler reviews

Agoda Reviews (332)
Booking.com Reviews (1160)

8.4

Filter by traveler type:
  • Cleanliness 9.3
  • Facilities 9.2
  • Location 9.3
  • Room comfort and quality 9.2
  • Service 9.3
  • Value for money 8.9
  • Cleanliness 9.3
  • Facilities 9.5
  • Location 9.2
  • Room comfort and quality 8.9
  • Service 9.0
  • Value for money 8.7
  • Cleanliness 9.3
  • Facilities 9.1
  • Location 9.2
  • Room comfort and quality 9.3
  • Service 9.3
  • Value for money 8.8
  • Cleanliness 9.1
  • Facilities 8.9
  • Location 9.1
  • Room comfort and quality 9.0
  • Service 9.3
  • Value for money 8.9
Exceptional
  • Cleanliness 9.5
  • Facilities 9.1
  • Location 9.5
  • Room comfort and quality 9.3
  • Service 9.8
  • Value for money 9.0
Exceptional
  • Cleanliness 9.4
  • Facilities 10.0
  • Location 9.5
  • Room comfort and quality 9.3
  • Service 9.6
  • Value for money 8.9
Exceptional
  • Cleanliness 9.3
  • Facilities 9.0
  • Location 9.6
  • Room comfort and quality 9.6
  • Service 9.3
  • Value for money 9.2
Provided by verified guests of Agoda
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Room type
  • Executive Family Room
  • 1 Bed Room Deluxe
  • 1 Bedroom Executive
  • 2 Bed Room Deluxe
  • 2 Bedroom Executive
  • Deluxe Studio
  • Studio Executive
  • Studio Premier
  • Twin Room DeLuxe
  • 3 Bedroom Deluxe
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Showing 319 verified reviews
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9.2
Calvin from Singapore
Business traveler
Deluxe Studio
Stayed 1 night in June 2016
Service”
Services provided by the staff go so-called double standards. When they see foreigners, which is caucasian their service is very good and when they see asian their standards dropped immediately.
Reviewed May 28, 2017
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8.8
Sin from Hong Kong
Family with young children
Deluxe Studio
Stayed 3 nights in May 2017
Great hotel, spacious, clean and comfortable”
close to Tianfu Square, opposite Carrefour, close to subway... very convenient.
Reviewed May 11, 2017
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8.4
Poh from Malaysia
Family with young children
3 Bedroom Deluxe
Stayed 1 night in April 2017
Good location, well maintained service apartments”
The hotel is situated near to 步行街 and lots of food stalls nearby the hotel. Carrefour is opposite the hotel and it's so convenient to everything. I bought a stroller and pampers at nearby shopping mall. Distance to airport is around 40minutes on weekdays. The apartment is well maintained and designed.
Reviewed May 08, 2017
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10.0
Rachel from China
Family with young children
1 Bed Room Deluxe
Stayed 2 nights in April 2017
Great Hotel for a Family”
We enjoyed the spacious rooms, lovely pool, and kids play area.
Reviewed May 05, 2017
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9.6
Lee from Singapore
Business traveler
2 Bed Room Deluxe
Stayed 2 nights in February 2017
Work trip”
Why book a hotel when you can stay in a service apartment? Close to subway, friendly staff, very accessible to F&B, lovely gym & swimming pool. Will definitely come back to stay here whenever I have a business trip / family trip in Chengdu.
Reviewed May 01, 2017
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9.6
Lee from Singapore
Business traveler
Studio Executive
Stayed 2 nights in February 2017
Work Trip”
Why book a hotel when you can stay in a service apartment? Close to subway, friendly staff, very accessible to F&B, lovely gym & swimming pool. Will definitely come back to stay here whenever I have a business trip / family trip in Chengdu.
Reviewed May 01, 2017
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10.0
KERRIE from Australia
Family with teens
Deluxe Studio
Stayed 3 nights in April 2017
Great place in Chengdu”
The staff here are wonderful, helpful and accomodating. The rooms are clean and fuctional. The location is great with Tianfu Square, shops and subway near by. I would stay here again if I visit.Chengdu.
Reviewed April 19, 2017
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10.0
Pichaya from Thailand
Business traveler
Studio Executive
Stayed 2 nights in April 2017
Exceptional”
Very good location! Nice facility
Reviewed April 17, 2017
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5.6
Shih-Hung from Hong Kong
Business traveler
Deluxe Studio
Stayed 2 nights in April 2017
Valuables Stolen from Room by Cleaning Staff”
The safety box in my room was broken which I thought was not a major issue since the only valuable item I had was cash. i kept some of the cash with me in person while keeping the rest in an envelope, placed inside a zipper compartment of my luggage locked by a simple numeric combination lock (which was unfortunately kept at the default of 000). I was in client meetings all day from around 12noon to 10pm one day. When I returned, I saw that the luggage was still looked so I went straight to sleep. The next morning, when I opened the luggage, the envelope was still there but the cash was gone. I immediately reported it to the hotel staff who assured me they would conduct a thorough investigation and urged me not to call the police until they have finished their investigation. I was leaving Chengdu that afternoon and after assuring me that they would provide me with a satisfactory outcome I reluctantly agreed. A day later, the hotel manager Helios Sui called to tell me they can confirm that the only people who have entered my room during that time was their hotel cleaning staff, however, they denied stealing from my luggage. He further told me that logically, it would have been very difficult for their staff to know to open my luggage (even though the combination was a simple 000), basically implying that I am a liar and fabricated the entire incident or just wanted to protect his own staff. His recommendation then was for me to call the policy, AFTER I HAD ALREADY LEFT THE COUNTRY! I feel like that they deliberately wanted to wait until I left the country before asking me to call the police, because it would be less troublesome for them and it would have lesser impact on their reputation and scores on Trip Advisor. This is totally ridiculous! The amount of money that was stolen from me by your staff was insignificant. Fraser Suites Chengdu, the way you have handled this matter is far below the level of professionalism I would have expected. I run a number of busin
Reviewed April 12, 2017
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10.0
Tingting from China
Couple
Deluxe Studio
Stayed 1 night in April 2017
Good place for little get-away”
Me and my bf live in chengdu but we still like to go to hotels occasionally as a tiny little holiday get away. I have to say it does feel kind like a holiday, this hotel is great value for money, swimming pool is nice staff are friendly, too bad they stop delivering delivery food to rooms now? Might try other hotels next time just can't understand why some hotels would only provide one free breakfast, I literally chose this one because it provides 2 free breakfast, it was nice, can't complain.
Reviewed April 11, 2017
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