Fraser Suites Chengdu
Fraser Suites Chengdu
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"Our stay there was like feeling at home with ease and warmth..."

LOH

|

April 1, 2018

Deluxe Studio - Guestroom Fraser Suites Chengdu
Deluxe Studio - Guestroom
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Interior view Fraser Suites Chengdu
Interior view
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Interior view Fraser Suites Chengdu
Interior view
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Swimming pool Fraser Suites Chengdu
Swimming pool
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See map Fraser Suites Chengdu
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Exceptional
Location
9.3
See all 47 photos Fraser Suites Chengdu
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Fraser Suites Chengdu

Exceptional location
- Inside city center
Exceptional
From 683 reviewsSee what guests said
9.2
/
10
Exceptional cleanliness
9.4
Recommended by 98% of guests
Value for money9.1
Distance to city center0.5 Km
Location rating9.3
Nearest airportChengdu Shuangliu International Airport (CTU)
Distance to airport14.2 km
  • 270 meters to public transportation

  • Airport transfer

  • Located in heart of Chengdu

  • Free Wi-Fi in all rooms!

Room choices
9.2
Exceptional
Room comfort & quality
This property is in high demand!Last booked 7 hours ago
2 Bedroom Executive
2 Bedroom Executive
...
  • Room size: 114 m²/1227 ft²
  • City view
  • 1 king bed & 2 single beds
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2 Bed Room Deluxe
2 Bed Room Deluxe
...
  • Room size: 105 m²/1130 ft²
  • City view
  • 1 king bed & 2 single beds
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Executive Family Room
Executive Family Room
...
  • Room size: 76 m²/818 ft²
  • City view
  • 1 single bed and 1 super ki...
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1 Bed Room Deluxe
1 Bed Room Deluxe
...
  • Room size: 70 m²/753 ft²
  • City view
  • 1 king bed
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Studio Executive
Studio Executive
...
  • Room size: 54 m²/581 ft²
  • City view
  • 1 king bed
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1 Bedroom Executive
1 Bedroom Executive
...
  • Room size: 74 m²/797 ft²
  • City view
  • 1 king bed
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Deluxe Studio
Deluxe Studio
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
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Twin Room DeLuxe
Twin Room DeLuxe
...
  • Room size: 50 m²/538 ft²
  • City view
  • 2 single beds
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Three-Bedroom Suite
Three-Bedroom Suite
...
  • Room size: 130 m²/1399 ft²
  • Balcony/terrace
  • 2 single beds and 1 double ...
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Apartment Deluxe One Bedroom
Apartment Deluxe One Bedroom
...
  • Room size: 70 m²/753 ft²
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What people love about the property

  • "The room quality was excellent and staff excellent."

    Douglas

    |

    December 31, 2017

  • "Very nice hotel and very comfortable."

    Ng

    |

    December 11, 2017

  • "Excellent hotel, very large room, and clean."

    Ng

    |

    December 11, 2017

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More about Fraser Suites Chengdu

More about Fraser Suites Chengdu

"Staffs are very nice at every moment i stayed."

WEERAPHONG

|

January 8, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"Facilities are excellent and location is superb."

William

|

February 7, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (683)Booking.com Reviews (1564)
9.2
/
10
Exceptional
Cleanliness9.4
Facilities9.2
Location9.3
Room comfort and quality9.2
Service9.3
Value for money9.1
Provided by verified guests of Agoda
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All guests (683)
All room types
Showing 431 verified guest comments
12345
10.0
Exceptional
Anne from Singapore
Business traveler
Deluxe Studio
Stayed 4 nights in October 2018
This Service Apartment sets the Benchmark!”
Nothing to complaint about even if I wanted to. Good job guys keep it up.
Reviewed November 08, 2018
Dear Anne, Thank you so much for your review on your wonderful stay experience, we are so happy you are content with our services delivered. We all are looking forward to seeing you in your future visit. Your Sincerely, Reginald Wang
Responded November 09, 2018
Fraser Suites Chengdu
7.6
Very good
YAP from Malaysia
Group
2 Bedroom Executive
Stayed 3 nights in October 2018
Clealiness should be improved!!”
I was bitten by bed bugs and my legs feel itchy and redness, went to see doctor and was informed that it caused by bed bugs!! I had dropped an email together with photo to them but no revert thus far.
Reviewed November 02, 2018
Dear Ms. Soo, I sincerely apologize for the unpleasant experience you had during your stay and I thank you for taking the time to let us know about this situation. I realize and understand your disappointment and I sincerely apologize for this. Rest assured that we have in place policies of pest control for all rooms and we would carefully look into this case it caused with the pest control supplier. However, we will brief all our staff again on the importance of hygiene for all rooms and ensure that it has never happened after that. Once again Ms Soo, I would like thank you for bringing this to our attention, as this will enable us to better ourselves and provide the cleanliness and comfort for our guests have come to expect. Should your travels bring you back to Chengdu, I would sincerely like the opportunity to meet with you and thank you in person. I remain yours sincerely, Reginald Wang
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Fraser Suites Chengdu
10.0
Exceptional
yiping from Singapore
Couple
Studio Executive
Stayed 4 nights in August 2018
Pleasant stay”
Friendly staff, free upgrade to suit, pleasant stay!
Reviewed October 22, 2018
Dear Yiping, Thank you so much for this wonderful review on you stay at Fraser Suites Chengdu. We are glad you had a great stay experience. Hoping to have you back again in the near future. Your Sincerely, Reginald Wang
Responded October 25, 2018
Fraser Suites Chengdu
9.2
Exceptional
Chuanxiang from United States
Family with young children
Studio Executive
Stayed 2 nights in October 2018
Exceptional”
The breakfast has little choice
Reviewed October 12, 2018
Dear Chuanxiang, Thank you so much for your comments on your recent stay at Fraser Suites Chengdu. We appreciate you taking the time to review about our breakfast with little choice and will do all we can to improve this. It's comments like yours that will enable us to do better and to provide the services our guests have come to expect. We do hope to have you with us again should your travels bring you to this part of the world again. Sincerely, Reginald Wang
Responded October 15, 2018
Fraser Suites Chengdu
8.4
Excellent
Andrew from United States
Solo traveler
Studio Executive
Stayed 15 nights in September 2018
Affordable comfort”
Good hotel in great location right in the heart of the Chengdu. For the price, you get a comfortable room. Do not expect everything to be perfect, the wifi is slow and rooms shows some age but overall clean and good staff.
Reviewed October 04, 2018
Dear Andrew, Thank you so much for this wonderful review on your stay with us at Fraser Suites Chengdu. We apologize that we did not meet your expectation in terms of wifi and will continue to strive to improve and be as intuitive as possible. Thanks again for these comments and we do hope to have you back again. Your Sincerely, Reginald Wang
Responded October 09, 2018
Fraser Suites Chengdu
9.2
Exceptional
Julie from Australia
Couple
Deluxe Studio
Stayed 3 nights in September 2018
Great accom I n centre of Chengdu”
Great location in centre of town . Close to train, shopping and restaurants. Love the illuminated sign on top of building to guide you home at night.
Reviewed October 01, 2018
9.6
Exceptional
Wan from Malaysia
Family with teens
2 Bed Room Deluxe
Stayed 2 nights in September 2018
Good size 2 bedroom apartment”
Staff is helpful and the 24hr Gym was just so good and easy to access.
Reviewed October 01, 2018
9.6
Exceptional
David from Australia
Couple
Studio Executive
Stayed 3 nights in September 2018
Exceptional”
Excellent hotel with large room and good facilities. Great buffet breakfast.
Reviewed September 24, 2018
Dear David, Thank you so much for taking the time to write about your stay experience here at Fraser Suites Chengdu. we are so happy you are enjoying yourselves with our service, facilities and breakfast. Thanks for your vote of confidence and we look forward to your return visit. Sincerely, Reginald
Responded September 27, 2018
Fraser Suites Chengdu
10.0
Exceptional
rebecca from Australia
Couple
Twin Room DeLuxe
Stayed 3 nights in September 2018
Room was awesome!”
This hotel was awesome! The room was spacious, clean and beautiful. Very helpful with a washing machine in the room also. The views at night were super pretty with all the lights in the buildings. It was handy having a Pacific coffee in the lobby for after a big day out exploring. Would definitely stay here again!
Reviewed September 23, 2018
Dear Rebecca, Thank you so much for taking the time to let us know of your stay experience. We are so happy you has a great stay. Thanks also for your vote of confidence. We will continue to do our very best for all our guests. Hope to see you again soon. Sincerely, Reginald
Responded September 27, 2018
Fraser Suites Chengdu
10.0
Exceptional
Val from United States
Group
2 Bedroom Executive
Stayed 2 nights in September 2018
Outstanding hotel and tremendous staff”
I’ve stayed at many hotels throughout the region over the last few years, and I must say that my stay at Fraser was easily one of the very best. From the amenities, services and staff, outstanding all around...and Gabriel, the Guest Services manager, was absolutely fantastic and extremely accommodating. If visiting Chengdu, I highly recommend the Fraser Suites in Chengdu
Reviewed September 18, 2018
9.6
Exceptional
Chun from Hong Kong
Solo traveler
Deluxe Studio
Stayed 1 night in September 2018
Exceptional”
Due to our schedule, we had stayed in 6 different hotels this time, Fraser is the best! Everything is worth the price we paid, the only thing that was not up to expectation was probably the water pressure. The shower was quite weak and it took me a long time just to rinse the shampoo out.
Reviewed September 11, 2018
Dear Chun, Thank you so much for taking the time to write about your stay experience here at Fraser Suites Chengdu. we are so happy you are enjoying yourselves with our service and reminding of us the water pressure. Thanks for your vote of confidence and we look forward to your return visit. Sincerely, Reginald Wang
Responded September 12, 2018
Fraser Suites Chengdu
10.0
Exceptional
Linton from United Kingdom
Business traveler
Deluxe Studio
Stayed 4 nights in August 2018
Well located and very helpful staff”
This is the first time we stayed in this hotel, which is unexpectedly nice. Very well located and close to tube station. Walking distance to Tianfu Square, Taikoo place etc. The staff is friendly and helpful and speaks English. We will definitely stay here again.
Reviewed September 03, 2018
Dear Linton, Thank you so much for taking the time to write about your stay experience here at Fraser Suites Chengdu. we are so happy you are enjoying yourselves with our service and location. Thanks for your vote of confidence and we look forward to your return visit. Your Sincerely, Reginald Wang
Responded September 04, 2018
Fraser Suites Chengdu
8.8
Excellent
Mark from United Kingdom
Business traveler
Deluxe Studio
Stayed 4 nights in July 2018
Welcoming staff, nice hotel”
I first came here for work but have been back since for personal travel. Staff are welcoming and helpful. Rooms are clean and I found quite spacious compared to some. Gym facilities good with a pool and space for Yoga Tai Ji etc. it’s is located next to a couple of shopping complexes with good restaurants. Location is close to metro which is good, there is also a China bank with international credit card access nearby. Getting taxis can be a challenge, but the hotel staff help.
Reviewed July 29, 2018
Dear Mark, Thank you so much for this wonderful review on you stay at Fraser Suites Chengdu. We are glad you had a great stay experience. Hoping to have you back again in the near future. Sincerely, Reginald Wang
Responded July 30, 2018
Fraser Suites Chengdu
9.2
Exceptional
Taiga from Australia
Couple
2 Bed Room Deluxe
Stayed 3 nights in July 2018
Good location ”
Very tastefully decorated Excellent servicing Had to ask for cutlery!
Reviewed July 28, 2018
Dear Taiga, Thank you so much for your wonderful review on you stay at Fraser Suites Chengdu. We are so happy that you were satisfied with your stay and found our services excellent. We do hope to have you back again one day. Your Sincerely, Reginald Wang
Responded July 30, 2018
Fraser Suites Chengdu
10.0
Exceptional
Thomas from United States
Couple
Deluxe Studio
Stayed 1 night in July 2018
Excellent, new, great breakfast”
Excellent hotel. It is new with a large and excellent breakfast buffet. Check-in on 8th floor, but not a problem. It seemed so new that the taxi driver didn't know of it.
Reviewed July 28, 2018
Dear Thomas, Thank you for this wonderful review. We are so happy you had a great stay experience and enjoyed our facilities and breakfast. We look forward to your return visit. Sincerely, Reginald Wang
Responded July 30, 2018
Fraser Suites Chengdu
6.0
Grant from United States
Solo traveler
Deluxe Studio
Stayed 1 night in October 2017
Above average”
Large rooms, reasonable cleanliness, reasonable walk to the metro.
Reviewed July 25, 2018
Dear Grant, Thank you so much for this wonderful review on your stay with us at Fraser Suites Chengdu. We apologize that we did not meet your expectation in terms of service and will continue to strive to improve and be as intuitive as possible. Thanks again for these comments and we do hope to have you back again. Sincerely, Reginald Wang
Responded July 26, 2018
Fraser Suites Chengdu
10.0
Exceptional
Shona from United Kingdom
Group
2 Bed Room Deluxe
Stayed 3 nights in July 2018
Fantastic accommodation, perfectly situated with lovely staff”
Luke from Guest Services helped us out on a couple of occasions. He was very knowledgeable and happy to help. The suite was very clean and well presented. Made for an extremely enjoyable stay
Reviewed July 22, 2018
Dear Shona, Thank you so much for this wonderful review and for complimenting us here on Agoda.com. My team and I are so happy that we have given you a wonderful stay experience. We do hope to have you back again soon. Sincerely, Reginald Wang
Responded July 23, 2018
Fraser Suites Chengdu
10.0
Exceptional
XING from Singapore
Couple
Deluxe Studio
Stayed 2 nights in July 2018
They really uphold their standards”
Reception Service , breakfast service. cons was the house keeping service will keep ringing the door every now and then to clean your room. Until they cleaned your room then you will have peace
Reviewed July 19, 2018
Dear Xing, Thank you for your review on the upholding our standard to deliver good servies to you. the compliment on the services would drive us going for further high level. We all are looking forward to serving you upon your next visit. Your Sincerely, Reginald Wang
Responded July 19, 2018
Fraser Suites Chengdu
8.4
Excellent
Mindy from United States
Couple
Deluxe Studio
Stayed 2 nights in May 2018
Excellent Location but More of a Business Hotel”
We love the location of the hotel, sits in the quiet corner of Chunxi Road and yet it's so close to shopping/restaurants/entertainment (within short walking distance). There's a big supermarket Carrefour in a shopping mall right across the street. We discovered a seafood market a block away from the shopping mall and spent some time enjoying looking at the live crawdads and other freshwater creatures. Our overall experience with this hotel was positive, although we wish it would be a bit more personal, cozy and intimate as it appears to be tailored to business travellers. The staff were polite but seemed distant.
Reviewed July 18, 2018
Dear Mindy, Thank you so much for your choosing us as your accommodation in Chengdu. We are ao happy you are gratified with our services, location and convenience brought. As the personal for traveler of some requirement could be done for much more conveninence. Thanks again and looking forward to your return in future. Your Sincerely, Reginald
Responded July 19, 2018
Fraser Suites Chengdu
9.2
Exceptional
Eunyeong from South Korea
Solo traveler
Deluxe Studio
Stayed 3 nights in June 2018
so sweet”
it was great. staffs are so kind and sweet, the room was quite comfortable. everything was perfect even the weather in Chengdu. recommand so bad and i will try again when my trip starts in Chendu
Reviewed July 11, 2018
Dear Eunyeong, Thank you so much for this wonderful review on you stay at Fraser Suites Chengdu. We are glad you had a great stay experience. Hoping to have you back again in the near future. Sincerely, Reginald
Responded July 12, 2018
Fraser Suites Chengdu
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