Fraser Suites Dubai
Fraser Suites Dubai
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8.8
Excellent

"Clean and cozy environment."

Xiao H.

|

May 4, 2018

Deluxe Room - Bed Fraser Suites Dubai
Deluxe Room - Bed
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Lobby Fraser Suites Dubai
Lobby
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Swimming pool [outdoor] Fraser Suites Dubai
Swimming pool [outdoor]
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Swimming pool [outdoor] Fraser Suites Dubai
Swimming pool [outdoor]
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See map Fraser Suites Dubai
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Very good
Location
7.4
See all 34 photos Fraser Suites Dubai
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What guests are saying:
I like it everything about the hotel!
Khalid from Somalia
Family with young children
Value for money and very close to mist shopping malls. Views are great and having a minimart downstairs among other amenities is a big bonus.
Jasna from Singapore
Family with teens
very nice hotel... GREAT EXPERIENCE
Saood from United Arab Emirates
Business traveler
We stayed at fraser suites for 5 nights. The stay was pretty good and they were nice enough to upgrade our room free of charge. The room, gym and lobby area were nicely maintained. I would stay there again.
Uzair from Canada
Solo traveler
Fantastic, highly recommend
Caroline from United Kingdom
Family with teens
Access to the hotel From Sheik Zyed rd is a bit wack and this isn't Jumerah beach or Marina this is end of Sheik Zyed but Hotel is a 5 star and pricey
Gervais from United States
Business traveler
awesome!
Van from United States
Family with young children
Great sta. Clean rooms, great food, had restaurant with sheesha right under it, close to everything in dubai. Spacious rooms and very friendly staff
Hussam from Lebanon
Couple
One of amazing hotel in Dubai
WALEED from Qatar
Family with young children
very nice staff to help me to find the lost thing. big room with full size kitchen worth of money. Will be back at next trip.
Lilian from China
Business traveler
Excellent
From 202 reviewsSee what guests said
8.0
/
10
Excellent service
8.6
Recommended by 88% of guests
Value for money7.8
Distance to city center15 km
Location rating7.4
Nearest airportDubai International Airport (DXB)
Distance to airport24.6 km
  • 980 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
8.1
Excellent
Room comfort & quality
This property is in high demand!Last booked 3 hours ago
2 Bedroom Executive Apartment
2 Bedroom Executive Apartment
...
  • Room size: 135 m²/1453 ft²
  • Sea view
  • 2 single beds and 1 king be...
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1 Bedroom Premier Apartment
1 Bedroom Premier Apartment
...
  • Room size: 92 m²/990 ft²
  • Sea view
  • 1 king bed
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2 Bedroom Deluxe Apartment
2 Bedroom Deluxe Apartment
...
  • Room size: 116 m²/1249 ft²
  • City view
  • 2 single beds and 1 double ...
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1 Bedroom Deluxe Apartment
1 Bedroom Deluxe Apartment
...
  • Room size: 80 m²/861 ft²
  • Partial sea view
  • 1 double bed
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Premier Room
Premier Room
...
  • Room size: 48 m²/517 ft²
  • City view
  • 1 king bed
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Deluxe Room
Deluxe Room
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
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3 Bedroom Executive Apartment
3 Bedroom Executive Apartment
...
  • Room size: 210 m²/2260 ft²
  • Ocean view
  • 2 single beds and 2 double ...
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Two Bedroom Deluxe
Two Bedroom Deluxe
...
  • Balcony/terrace
  • Non-smoking
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Premier Room
Premier Room
...
  • Non-smoking
  • Shower
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Deluxe Room
Deluxe Room
...
  • Non-smoking
  • Shower and bathtub
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Have a question for Fraser Suites Dubai?

What people love about the property

  • 8.8
    Excellent

    "Staffs were smiling and very friendly."

    Ayaka

    |

    January 5, 2018

  • 10.0
    Exceptional

    "Everything was perfect Front desk staff is very nice"

    Mhd H.

    |

    September 3, 2017

  • 9.6
    Exceptional

    "Room was excellent."

    ANJUM

    |

    May 25, 2017

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More about Fraser Suites Dubai

More about Fraser Suites Dubai

10.0
Exceptional

"Clean, big bed, big bathroom and nice view."

SU H.

|

March 5, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

American cuisine
American cuisine
Crown and Lion
1.3 km American, Bar, British
Johnny Rockets
2.1 km American
Oushe Gourmet Bakeshop
2.7 km American, Cafe, French
Mediterranean cuisine
Mediterranean cuisine
Serena's Seafood
1.2 km Mediterranean, Seafood, Soups
Doner Kebap
4.4 km Mediterranean
Le Pirate Restaurant
4.4 km Mediterranean
Asian cuisine
Asian cuisine
Toshi
650 m Asian, Chinese, Japanese
The Avenue
1.0 km Asian, International, Mediterranean
WideRange Restaurant
1.1 km Asian, Chinese, Indian

What they offer

10.0
Exceptional

"Excellent customer service & very friendly staff."

Shahirah

|

March 6, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (202)Booking.com Reviews (1418)
8.0
/
10
Cleanliness8.5
Facilities8.1
Location7.4
Room comfort and quality8.1
Service8.6
Value for money7.8
Provided by verified guests of Agoda
All languages
All guests (202)
All room types
Showing 161 verified guest comments
12345
9.2
Exceptional
Jamese from United States
Couple
Deluxe Room
Stayed 1 night in November 2018
Nice Place, Great Views”
The hotel is near a lot of attractions and there is a shuttle from the hotel I think. We drove to the mall of the Emirates in about 10 minutes. The facilities are nice and I will most likely stay at this hotel again and others from this chain.
Reviewed December 02, 2018
9.6
Exceptional
Dolapo from United Kingdom
Couple
Premier Room
Stayed 10 nights in May 2018
Amazing Hotel ”
I stayed here with my partner for 10 days in May and I must say it was an absolutely fantastic experience. The hotel looks exactly like the pictures and the room was massive! we were in a premier room because we wanted a balcony and my oh my did we get a balcony! First of all the balcony itself was very big. Much bigger than a standard balcony and had amazing views of Sheikh Zayed road, the Burj Al Arab and the sea. It was simply magnificent. The bathroom was very large with his and hers sinks and a massive walk in shower and bathtub. The staff were exceptional. Everyone was very friendly and weren't in your face like some other hotel staff can be. I gave the location 4/5 because although it is a bit far out from downtown and Deira (closer to the Marina and JBR area) they have a shuttle service that takes you to the beach, closest metro station (Sharaf DG), Mall of the Emirates amongst other places. Check in and check out was a breeze and i can truly state that my partner and I would love to come back! Infact he's insisting that we do!
Reviewed May 22, 2018
Dear Mr. Dolapo, Thank you very much for a positive review of our product, facilities and services. It is our endeavour to constantly reinvent ourselves to continue to offer great value for money for all our guests. Small gestures such as our complimentary shuttle service make a big difference for our clients and glad to know that you were able to make good use of it. Our team will be delighted to hear your positive review of their performance; it will encourage them to perform even better. Looking forward to welcoming you back sometime in near future and will endeavors to live up to your expectations. Sincerely, Fraser Suites Dubai
Responded May 22, 2018
Fraser Suites Dubai
10.0
Exceptional
SU from South Korea
Solo traveler
Premier Room
Stayed 3 nights in March 2018
Very kind staffs super comfortable bed ....etc”
I stayed 3 nights 4 days. I booked premier room but they upgraded to one bed room. The room was perfect! Clean, big bed, big bathroom and nice view. All staffs are so kind. And hotel has a shuttle bus to Emirates mall and metro station. I’d like to stay again.
Reviewed March 05, 2018
Dear Guest, Thank you for taking the time to share your wonderful feedback of Fraser Suites Dubai. Our team will be delighted to hear your positive review of their performance; it will encourage them to perform even better. Small gestures such as our complimentary shuttle service make a big difference for our clients and glad to know that you were able to make good use of it. We look forward to having you back as our guest sometime soon and will strive to offer a better customer experience. Sincerely, Fraser Suites Dubai
Responded May 22, 2018
Fraser Suites Dubai
10.0
Exceptional
Zain
Business traveler
Deluxe Room
Stayed 1 night in July 2018
Best place for the price ”
Excellent hotel for under 80 USD. It has shuttle service that goes to the mall of Emirates and the metro station. The place is clean with excellent staff and grocery store in the building. I don't think you can get a better deal on a hotel in this location.
Reviewed July 22, 2018
Dear Mr. Zain, Thank you very much for a positive review of our product, facilities and services. It is our endeavour to constantly reinvent ourselves to continue to offer great value for money for all our guests. Small gestures such as our complimentary shuttle service make a big difference for our clients and glad to know that you were able to make good use of it. Our team will be delighted to hear your positive review of their performance; it will encourage them to perform even better. Looking forward to welcoming you back sometime in near future and will endeavors to live up to your expectations. Sincerely, Fraser Suites Dubai
Responded July 26, 2018
Fraser Suites Dubai
8.8
Excellent
Nazia from United Kingdom
Family with young children
Deluxe Room
Stayed 8 nights in October 2018
Amazing holiday”
Amazing property and very professional staff.
Reviewed November 04, 2018
8.7
Excellent
Simran from Singapore
Solo traveler
Deluxe Room
Stayed 4 nights in October 2015
Did the Agoda secret deal, wasn't so bad afterall”
Location, bed, service
Service was excellent all the way through. When I first checked in, the room I got stank of bad cigarettes. I commented to the concierge who brought my bags up if there are any non-smoking rooms and he immediately suggested a room change. It was done with no hassle and efficiently. They apologised that they did not have non-smoking rooms in my room type (deluxe) but the new one offered was way better. Although there is nothing around the immediate hotel area, the location is excellent as it is a 10-minute ride away from other main parts of Dubai such as Dubai Marina and Mall of the Emirates. It's also close to Dubai Mall. Great stay.
Reviewed October 18, 2015
8.8
Excellent
Xiao from Singapore
Group
1 Bedroom Deluxe Apartment
Stayed 2 nights in April 2018
Excellent”
Clean and cozy environment. Only down side was the location is quite secluded, with little transport option other than taxi. Nonetheless, they were able to make up for it with their shuttle buses to various locations
Reviewed May 04, 2018
Dear Xiao, Thank you for the wonderful review. We are delighted to know that you made such good use of our facilities and services. Please note our unique location ensures that in the busy period of your visit you never had to face any traffic jams whilst coming in to or leaving the hotel, although, being located centrally. We also encourage all our guests to make use of our complimentary shuttle services to the Mall of Emirates, Sharaf DG metro station and the public beach on weekends which has a metro connectivity to other downtown places than the most of other hotels in Dubai. We look forward to welcoming you back sometime in near future and will endeavors to live up to your expectations. Sincerely, Fraser Suites Dubai
Responded May 22, 2018
Fraser Suites Dubai
6.8
Good
Michael from Australia
Couple
Premier Room
Stayed 1 night in March 2018
OK Hotel”
Our stay was ok. The hotel facilities are acceptable. On check out the staff tired to charge us for breakfast which we did not have. On questioning they did not seem that interested to correct the bill. More care needs to be taken and they need to review their billing process in the restaurant.
Reviewed March 25, 2018
Dear Mr. Micheal, Thank for your feedback. We have shared your detailed feedback internally and will endeavor to improve the various elements mentioned in your review. Your feedback is greatly appreciated and I wish to assure you that your comments are taken constructively as we seek to continuously improve. We do hope to have the opportunity to welcome you back and will strive to offer a better customer experience. Sincerely, Fraser Suites Dubai
Responded May 22, 2018
Fraser Suites Dubai
8.0
Excellent
Ingrid from China
Solo traveler
Deluxe Room
Stayed 2 nights in March 2018
Consistent quality”
I've stayed at another Fraser and I would say the quality is consistent. Modern. Clean. International and experienced staff. Pool is long, did some quick laps in the morning. Felt like a vacation, whereas some pools totally lack the right atmosphere and feel uncared for. Location I gave 3 stars as you may need to find transportation to get anywhere. I like to be able to walk around, or hop on a metro to explore. I left very early in the morning and the staff passed me a bag with chocolate chip cookies for the road!
Reviewed March 19, 2018
Dear Ms. ingrid, Thank you for taking the time to share your wonderful feedback of Fraser Suites Dubai. Our team will be delighted to hear your positive review of their performance; it will encourage them to perform even better. Whilst it is heartening to know that our team members, our services, our facilities and our amenities have got a favourable vote from you but sorry to hear that you were not able to make the best use of our shuttle services. We encourage all our guests to make use of our complimentary shuttle services to the Mall of Emirates, Sharaf DG metro station and the public beach. Looking forward to having you back as our guest sometime soon and will strive to offer a better customer experience. Sincerely, Fraser Suites Dubai
Responded May 22, 2018
Fraser Suites Dubai
8.4
Excellent
Hawraa from Kuwait
Family with young children
2 Bedroom Deluxe Apartment
Stayed 2 nights in January 2018
Excellent”
I won’t recommend it because the smell of the lobby was VERY BAD but the apartment aas very good and comfortable.. the staff was perfect EXCEPT the reception woman her name was Mayada she let us wait for more than 1 hour to check in and we were travel with kids sitting in the lobby tired from our flight! After 1 hour they told us you are waiting because tgere is technical issue in the tv !! She should ask us i dont care for the tv to wait more than 1 hour to check in And she talk to us in way that make you nervous.. Location good for those who want JBR side
Reviewed January 12, 2018
Dear Ms. Hawraa, Thank you for your feedback. We are sorry to learn that your overall experience did not live up to your expectations. Your comments have been shared with our team and we will pay particular attention to the concerns raised. We are delighted to know that you made such good use of our facilities and services and good to know that our central location has contributed positively to your favorable impression. We have shared your detailed feedback internally and will endeavor to improve the various elements mentioned in your review. Your feedback is greatly appreciated and I wish to assure you that your comments are taken constructively as we seek to continuously improve. We do hope to have the opportunity to welcome you back as our privileged guest. Sincerely, Fraser Suites Dubai
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Fraser Suites Dubai
8.8
Excellent
Aya from Japan
Couple
1 Bedroom Premier Apartment
Stayed 4 nights in February 2017
Clean and nice hotel”
Unfortunately my room was not ready for some reason..but the reception lady provided free breakfast during my stay. Breakfast was very nice, various selection of cheese, fruits and salad. Staffs were smiling and very friendly.
Reviewed January 05, 2018
Dear Ms. Aya, Thank you very much for taking the time out to share you experiences. Whilst it is heartening to know that our team members, our facilities and our amenities have got a favourable vote from you. Our team is overjoyed with your recognition of their genuine warmth and efficiency. We are sorry to read on the lapses and will strive to offer you a better customer service experience in future. Sincerely, Fraser Suites Dubai
Responded May 22, 2018
Fraser Suites Dubai
9.6
Exceptional
Eiron from United States
Solo traveler
Premier Room
Stayed 3 nights in March 2018
Nice hotel”
The rooms were big and very clean. Complementary water and coffee available in the rooms. Free shuttle to The Emirates mall.
Reviewed March 24, 2018
Dear Mr. Eiron, Thank you for taking the time to share your wonderful feedback of Fraser Suites Dubai. We are delighted to know that our rooms, our services and our amenities have got a favorable vote. Our team is overjoyed with your recognition of their genuine warmth and efficiency. Looking forward to having you back as our guest sometime soon and will strive to offer a better customer experience. Sincerely, Fraser Suites Dubai
Responded May 22, 2018
Fraser Suites Dubai
10.0
Exceptional
Shahirah from Singapore
Family with young children
1 Bedroom Premier Apartment
Stayed 6 nights in February 2018
Just like home!”
Excellent customer service & very friendly staff. Spacious rooms & especially thankful for the kids pool & playroom!
Reviewed March 06, 2018
Dear Ms. Shahirah, Thank you for taking the time to share your wonderful feedback of Fraser Suites Dubai. Our team will be delighted to hear your positive review of their performance; it will encourage them to perform even better and glad to know that you were able to make good use of products and facilities. We look forward to having you back as our guest sometime soon and will strive to offer a better customer experience. Sincerely, Fraser Suites Dubai
Responded May 22, 2018
Fraser Suites Dubai
9.2
Exceptional
Uzair from Canada
Solo traveler
Deluxe Room
Stayed 5 nights in October 2016
Had a nice stay. Cant complain”
We stayed at fraser suites for 5 nights. The stay was pretty good and they were nice enough to upgrade our room free of charge. The room, gym and lobby area were nicely maintained. I would stay there again.
Reviewed November 02, 2016
9.0
Exceptional
Wang from Hong Kong
Family with young children
3 Bedroom Executive Apartment
Stayed 2 nights in July 2014
Helpful team and comfortable stay”
Helpful staff, nice breakfast though the choices were rather limited, good facilities in the room (sufficient cooking and eating utentials, washing machine with washing powder)
We are a family of 9 persons. We had a nice stay there. The staff are helpful and response promptly to our needs. The breakfast is nice and can be better with more Chinese dishes such as congee or noodles. The facilities in the room is the best of the service apartments that we have ever visited. There are many cooking utentials and sufficient plates and cups for a big family like us. There are also washing machine and dryer and with washing powder provided.
Reviewed August 04, 2014
7.7
Very good
Abdullah from Canada
Couple
1 Bedroom Deluxe Apartment
Stayed 1 night in November 2013
comfortable but largely standard. ”
comfort, large & clean rooms, quiet surroundings
Decent overall. One of the main reasons I stayed at Fraser a few times previously despite the high price and less than convincing room design/restaurants/bars is the fact that I love their tennis court. In this visit, I didnt use the tennis court and it made the entire stay a little less convincing given the amount paid for the room. Verdict: Not value for money (unless you're in it for the tennis)
Reviewed December 22, 2013
8.3
Excellent
Jonathan from United Kingdom
Family with young children
3 Bedroom Executive Apartment
Stayed 7 nights in October 2013
Perfect for our needs”
adjoining rooms, size of living area, kitchen
We found our stay to be very pleasant. Staff were attentive without being too much so. The rooms were fantastic. Cleanliness was perfect. The hotel is not very well situated for public transport, being mid-way between two Metro stations, but the hotel provides a free shuttle bus to (and back from) the Mall of the Emirates on the hour and to the closest metro station on request. The only possible cause for complaint we had was that the pool, whilst well presented, contained water that was murky and had a slight oily feel to it.
Reviewed October 28, 2013
9.7
Exceptional
Sandy from Singapore
Group
3 Bedroom Executive Apartment
Stayed 2 nights in July 2013
Best place with the best team of staff”
The friendly and attentive staff, well-furnished room with all the amenities you will need, a home away from home
Frasers Dubai was an excellent choice. We stayed in a 3 bdrm overlooking the palm jumeirah and the ocean. Fantastic room that has everything you need. There's a kitchen, 2-in-1 washing machine and dryer, wireless wifi, great bathrooms with rain shower and tub and the huge beds that you can sink into every night. One thing that sets them apart is the team of staff. Excellent and personable service staff. They are always ready to give their recommendations and make bookings which made our holiday a smooth and pleasant one. Thank you once again!
Reviewed August 10, 2013
9.3
Exceptional
Lukas from Germany
Group
2 Bedroom Deluxe Apartment
Stayed 8 nights in May 2013
Great Hotel with amazing staff”
Service, Room Size, Facilities
Exceptionally high level of customer service from receptionist to pool staff and house keeping - no wish is to much! Spacious rooms with everything you need for your stay! Only downside is the location as there are no shops etc in the immediate area and therefore a taxi is always required ( always plenty of taxis in front of the hotel).
Reviewed May 30, 2013
9.0
Exceptional
Anita
Family with young children
1 Bedroom Deluxe Apartment
Stayed 5 nights in October 2012
Very Comfortable Stay and Great Service”
Clean, good food, good quality furnishings, nice view of Dubai
we enjoyed our stay at fraser suites very much. the room service was very good and staff were helpful. the housekeeping was excellent and our rooms were always kept very clean. the meals are cooked well and prices are reasonable. we have a young baby, and he did occasionally cry but i believe the soundproofing in the room was quite good. which allowed us not to be too anxious about disturbing neighboring guests. there is also a children's pool and playroom which was great since we couldn't bring too many toys to entertain our baby. wifi is quite expensive, and even when we purchased a 7 day package for aed300 only one person can login at a time which was inconvenient. overall i give fraser's a high rating, and would return again to stay.
Reviewed October 16, 2012
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  • Very good location
  • Mall of the Emirates
  • Dubai Internet City Metro Station is within 0.98 km