Fraser Suites Guangzhou
Free Wi-Fi
2018

Fraser Suites Guangzhou

OneLink Walk, 232-2, Tianhe Road, Tianhe District, Tianhe District -Teemall / East Railway Station, Guangzhou, China, 510000
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Studio Deluxe King - Bed Fraser Suites Guangzhou
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    Fraser Suites Guangzhou Reviews

    8.7
    Excellent
    /10
    (1353 reviews)See what guests said
    10.0
    Exceptional

    "Will definitely return for another stay!"

    Serene

    -

    September 5, 2018

    9.1
    Exceptional room comfort and quality
    Recommended by 97% of guests

    Things you’ll love about Fraser Suites Guangzhou

    Things you'll love

    • 340 meters to public transportation

    • Airport transfer

    • Located in heart of Guangzhou

    • Free Wi-Fi in all rooms!

    Exceptional
    Location
    9.3
    See map
    Exceptional location - Inside city center
    Popular neighborhood
    Popular
    Nearby
  • Guangzhou Tower2.98 km
  • Guangdong Museum of Art3.9 km
  • China Plaza5.01 km
  • Beijing Lu Pedestrian Street6.5 km
  • Baiyun Mountain6.79 km
  • Sun Yat-sen Memorial Hall6.82 km
  • Temple of the Six Banyan Trees7.28 km
  • Chen Clan Ancestral Hall-Folk Craft Museum8.81 km
  • Shamian Island9.32 km
  • The Great Wall of Jiankou15 km
  • Don't miss out!

    5 travelers are looking at this property right now | 5 travelers have booked today.

    Value for money8.4
    Distance to city center0.1 Km
    Location rating9.3
    Nearest airportGuangzhou Baiyun International Airport (CAN)
    Distance to airport28.9 km
    Property overview

    Well-placed in the shopping, business, restaurants area of Guangzhou city, Fraser Suites Guangzhou provides a most conducive spot for you to take a break from your busy days. The hotel lies 0.1 Km from the city center and provides accessibility to important town facilities. For those of you who want to venture out, Taikoo Hui, TaiKoo Hui Complex, Fortune Plaza (East Sports Road) are just some of the attractions available to visitors.

    At Fraser Suites Guangzhou, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. A selection of top-class facilities such as free Wi-Fi in all rooms, 24-hour security, daily housekeeping, taxi service, kitchen can be enjoyed at the hotel.

    The hotel features 332 beautifully appointed guest rooms, many of which include television LCD/plasma screen, separate living room, internet access – wireless (complimentary), non smoking rooms, air conditioning. The hotel's recreational facilities, which include fitness center, outdoor pool, children's playground, garden, games room are designed for escape and relaxation. Discover an engaging blend of professional service and a wide array of features at Fraser Suites Guangzhou.

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    Rooms available at Fraser Suites Guangzhou

    9.1
    Exceptional
    Room comfort & quality
    2 Bedroom Deluxe
    2 Bedroom Deluxe
    ...
    • Room size: 100 m²/1076 ft²
    • City view
    • 1 king bed & 1 queen bed
    Enter dates to see prices
    2 Bedroom Executive
    2 Bedroom Executive
    ...
    • Room size: 110 m²/1184 ft²
    • City view
    • 1 king bed & 1 queen bed or...
    Enter dates to see prices
    1 Bedroom Deluxe
    1 Bedroom Deluxe
    ...
    • Room size: 65 m²/700 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    3 Bedroom Executive Suite
    3 Bedroom Executive Suite
    ...
    • Room size: 130 m²/1399 ft²
    • City view
    • 1 king bed & 1 queen bed & ...
    Enter dates to see prices
    1 Bedroom Executive
    1 Bedroom Executive
    ...
    • Room size: 75 m²/807 ft²
    • City view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Studio Executive King
    Studio Executive King
    ...
    • Room size: 49 m²/527 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Studio Deluxe Twin
    Studio Deluxe Twin
    ...
    • Room size: 43 m²/463 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Studio Deluxe King
    Studio Deluxe King
    ...
    • Room size: 43 m²/463 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Apartment Deluxe Two Bedroom
    Apartment Deluxe Two Bedroom
    ...
    • Room size: 125 m²/1345 ft²
    Enter dates to see prices
    Apartment Executive
    Apartment Executive
    ...
    • Room size: 71 m²/764 ft²
    Enter dates to see prices
    Have a question for Fraser Suites Guangzhou?

    What people love about Fraser Suites Guangzhou

    • 9.6
      Exceptional
      Location

      "The apartment has very convenient location."

      su W.

      |

      January 1, 2019

    • 9.6
      Exceptional
      Location

      "Good location, big room, clean and close to metro, many shopping malls"

      May W.

      |

      January 10, 2019

    • 8.4
      Excellent
      Staff 

      "Many restaurants around - Concierge service is good and helpful."

      Kuai P.

      |

      July 30, 2018

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    More about Fraser Suites Guangzhou

    More about Fraser Suites Guangzhou

    8.4
    Excellent

    "Location is excellent = conncet to mall and mrt station."

    Henddy

    |

    December 27, 2018

    Read more reviews

    What they offer

    8.4
    Excellent

    "It's such a convenient aparthotel to stay in the city"

    Nur I.

    |

    December 5, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    Chinese cuisine
    Chinese cuisine
    Biao Mei Jing Dian Restaurant (Tian He Nan)
    70 m Chinese
    Yes Restaurant
    120 m Chinese
    XinTai Le Restaurant (TianHe)
    160 m Chinese
    American cuisine
    American cuisine
    Ebony
    310 m American, Asian, European
    Ajisen Ramen (Tian Yu)
    930 m American, Asian
    Feeling Coffee Bar
    1.5 km American, Bar, European
    Fast food
    Fast food
    GongYuan Qian Restaurant
    110 m Fast food
    BoDun Western Restaurant (JinFu Xing Plaza)
    160 m Fast food
    Di Bao Xing Western Restaurant
    180 m Fast food

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Reviews of Fraser Suites Guangzhou from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (1353)Booking.com Reviews (841)
    8.7
    /
    10
    Cleanliness9.0
    Facilities8.6
    Location9.3
    Room comfort and quality9.1
    Service8.6
    Value for money8.4
    All languages
    All guests (1353)
    All room types

    Show reviews that mention 

    Showing 841 verified guest comments
    12345
    10.0
    Exceptional
    Queenie from Hong Kong
    Business traveler
    Studio Executive King
    Stayed 1 night in May 2019

    Services and Ambience”

    Staff are helpful, willing to listen to the problems of customers and offer assistance. Had a pleasant stay. Like the smell of the fragrance used, felt comfortable and relaxing once you enter the lift lobby. Very nice indeed.

    Reviewed May 16, 2019

    Dear Ms. Queenie, thank you for stay with us at Fraser Suites Guangzhou. We appreciate your valuable feedback and look forward to welcome you back in the near future. Ruby Wirjono General Manager

    Responded May 29, 2019
    Fraser Suites Guangzhou
    9.2
    Exceptional
    kh from Malaysia
    Couple
    1 Bedroom Deluxe
    Stayed 3 nights in May 2019

    Comfy Stay”

    The location is perfect as it actually joined to Shopping Mall and MRT. The service is top notch especially the front desk,bed is comfy and nice. The only short fall is the main entrance which is small and looks like 3 stars hotel.

    Reviewed May 15, 2019

    Dear kh, thank you for stay with us at Fraser Suites Guangzhou and share your valuable comments with us. We appreciate your positive comments and look forward to welcome you back in near future. Ruby Wirjono General Manager

    Responded May 29, 2019
    Fraser Suites Guangzhou
    6.4
    Good
    jesisca from Indonesia
    Business traveler
    Studio Deluxe King
    Stayed 2 nights in May 2019

    Good hotel surprising reservation officer.”

    I was just asking if i can get two single bedroom through agoda app at fraser suite hotel because when I book the option is not available However the reply I got is this: Thank you for choosing Fraser Suites Guangzhou. We don't have any twin beds room available, please book two bedrooms instead, thank you! Eric Chen Reservation Officer At the end i manage to get the twin bed, but i’m just surprised with their reply. Other than that everything else is just amazing. Kind regards, Jesisca masri

    Reviewed May 17, 2019

    Dear Miss jesisca, thank you for stay with us at Fraser Suites Guangzhou and shared your valuable comments. Your comments had been well received. However, we apologized for the reservation issues. Reservation Manager was requested to come out with solid solution to improve the staff communication skill, actually our reservation officer will make the bookings for the guest according to the real-time room category inventory. We will try our best to conduct the training for our staff. Once again, thank you for your feedback and wish the incident have not tarnished your overall impression to Fraser Suites Guangzhou and look forward to welcome you back in near future. Ruby Wirjono General Manager

    Responded June 03, 2019
    Fraser Suites Guangzhou
    10.0
    Exceptional
    Say from Singapore
    Couple
    Studio Deluxe King
    Stayed 2 nights in April 2019

    Exceptional”

    The room was clean and spacious. Hotel staff at reception was able to speak English very well. Location is top notch. Its like staying in the orchard area in Singapore. Walk along the roads leads you to multiple shopping malls.

    Reviewed April 22, 2019

    Dear Say, thank you for stay with us at Fraser Suites Guangzhou and share your valuable comments with us. We appreciate your positive comments and look forward to welcome you back in near future. Ruby Wirjono General Manager

    Responded April 23, 2019
    Fraser Suites Guangzhou
    9.6
    Exceptional
    Meng from Malaysia
    Business traveler
    Studio Deluxe Twin
    Stayed 1 night in March 2019

    Nice Service Apartment”

    Location is 5 star. Connected to a mall and Shipaqiao station. Take metro from Airport to Shipaqiao station at RMB4 only. And the hotel is just right up on the 1st floor of the mall. Clean and spacious room with kitchen utensils. I like the washer/dryer machine in the room which is good for long stay travelers.

    Reviewed March 14, 2019

    Dear Meng, thank you for stay with us at Fraser Suites Guangzhou and share your valuable comments with us. We appreciate your positive comments and look forward to welcome you back in near future. Ruby Wirjono General Manager

    Responded March 18, 2019
    Fraser Suites Guangzhou
    9.6
    Exceptional
    HOI from Hong Kong
    Family with teens
    Studio Deluxe Twin
    Stayed 2 nights in February 2019

    Excellent ”

    The location is perfect. It's on top of metro and shopping mall. We can dine and shop at One Link Walk and Taikoo Hui. The hotel is quiet. Our children enjoyed free computer and golf simulator. We also like TWG tea bags inside bedroom. The Hansgrohe overhead rain shower is very comfortable. Highly recommended.

    Reviewed February 08, 2019

    Dear HOI, thank you for stay with us at Fraser Suites Guangzhou and share your valuable comments with us. We appreciate your positive comments and look forward to welcome you back in near future. Ruby Wirjono General Manager

    Responded February 13, 2019
    Fraser Suites Guangzhou
    9.2
    Exceptional
    YAP from Malaysia
    Couple
    Studio Deluxe King
    Stayed 4 nights in December 2018

    Good location”

    Location is good and convenient as it linked with shopping malls and mtr station. Room is spacious and comfortable. But some of the furniture are old. Overall is good enough and will be back for my next stay.

    Reviewed January 07, 2019

    Dear YAP, thank you for stay with us at Fraser Suites Guangzhou and shared your valuable comments. Your comments had been well received. However, we apologized for the old furniture issue. We are starting to replace the sofa in our guest rooms. Once again, thank you for your feedback and wish the incident have not tarnished your overall impression to Fraser Suites Guangzhou and look forward to welcome you back in near future. Ruby Wirjono General Manager

    Responded January 14, 2019
    Fraser Suites Guangzhou
    10.0
    Exceptional
    Lian from Singapore
    Group
    1 Bedroom Executive
    Stayed 5 nights in March 2019

    Very Good!”

    Great location and great services from the staffs. Very convenient for us to travel around in this location. Nice eateries and nice malls all around. Especially thankful for Kitty and all the staffs who helped us during our stay at Fraser Suites Guangzhou, you make our stay very comfortable and worthwhile. Great job guys!

    Reviewed April 05, 2019

    Dear Lian, thank you for stay with us at Fraser Suites Guangzhou and share your valuable comments with us. We appreciate your positive comments and look forward to welcome you back in near future. Ruby Wirjono General Manager

    Responded April 15, 2019
    Fraser Suites Guangzhou
    7.6
    Very good
    Lim from Singapore
    Family with teens
    2 Bedroom Deluxe
    Stayed 2 nights in March 2019

    I got cheated ”

    Everything was fine and good until the last day. We asked the concierge to book a cab for us to the train station. A guy name van, proceeded to use his phone app to book a cab for us, he told us that he is using his account to pay for us, thus we have to pay him instead of the driver. He told us it would cost around 200rmb which I believed so because we arrive at this hotel with 2 cars and cost around 180rmb. When we reached the train station I asked the driver how much does the trip cost and he told us 115rmb. I told him the guy charged us 200rmb and he was shocked. As a representative of the hotel, the guy should have least have integrity to people staying in the hotel and not cheat their money like this. I will never stay here again.

    Reviewed March 27, 2019

    Dear Mr. Lim, I offer my most sincere apology for the unpleasant situation during your recent stay and thank you for bringing up this matter to us. We are very concerned about the integrity issues and will take serious investigation as well. All our staffs are fully aware that our company have zero tolerance on the integrity issues. After the investigation, we found out that the final charge of your trip was RMB156.3. This amount was included a commission for the for the APP, therefore the taxi driver only received around RMB115 as he mentioned it to you. Our security staff told us that he had informed you about the estimated charge; it would be about RMB200 if considered the traffic jam. Our security staff agreed to refund the remaining balance and kindly advise us how to refund it to you. Once again, thank you for giving us the opportunity to improve upon our service by providing us with your valuable comments. We look forward to welcoming you back in near future. Ruby Wirjono GM

    Responded April 03, 2019
    Fraser Suites Guangzhou
    9.2
    Exceptional
    Yiu from Hong Kong
    Couple
    Studio Executive King
    Stayed 1 night in December 2018

    Exceptional”

    nice hotel, location is perfect. staff are friendly and helpful 2 stars deduction on service and facilities are due to (1) assigned a room to me which is already checked-in by other customers. when i entered the room the other customers' luggage are there. A security concern. (2) in my room, the bed is next to the living room of another room and the walls are just not isolating the sounds very well.

    Reviewed March 15, 2019

    Dear Yiu, thank you for stay with us at Fraser Suites Guangzhou and shared your valuable comments. Your comments had been well received. We are happy to learn that you had a pleasant stay here. However, we apologized for the double check in issue, our management team have investigated this problem and will conduct the training for our staff for avoid this issues happened again in the future. Once again, thank you for your feedback and wish the incident have not tarnished your overall impression to Fraser Suites Guangzhou and look forward to welcome you back in near future. Ruby Wirjono General Manager

    Responded March 18, 2019
    Fraser Suites Guangzhou
    10.0
    Exceptional
    Ken from Malaysia
    Family with young children
    Studio Executive King
    Stayed 3 nights in December 2018

    Great location and value for money ”

    Very good location, very convenient as 2-3minures to metro station, next to shopping mall and a few shopping mall. Nice apartment. My kids love it. The only cons are the swimming pool is closed during winter time and we have to wait 10 to 15 mins to go shower as the hot water need time to be heated

    Reviewed December 22, 2018

    Dear Mr. Ken, thank you for stay with us at Fraser Suites Guangzhou and shared your valuable comments. Your comments had been well received. We are happy to learn that you had a pleasant stay here. However, we apologized for the hot water issue. Engineering manager was requested to come out with solid solution to improve the hot water issues. Once again, thank you for your feedback and wish the incident have not tarnished your overall impression to Fraser Suites Guangzhou and look forward to welcome you back in near future. Ruby Wirjono General Manager

    Responded January 14, 2019
    Fraser Suites Guangzhou
    9.2
    Exceptional
    Kendrick from Philippines
    Family with young children
    1 Bedroom Executive
    Stayed 2 nights in October 2018

    Great location in GZ Tianhe area. Nice rooms and amenities ”

    Location is in central of Tianhe with a few malls (below, across, etc). Modern interior design. Went swimming at pass 5pm in October and water was quite cold, hope it was heated. Parking rate was also 50% off. Overall, it was a pleasant stay.

    Reviewed October 06, 2018

    Dear Kendrick, thank you for stay with us at Fraser Suites Guangzhou. We appreciate your valuable feedback and look forward to welcome you back in the near future. Ruby Wirjono General Manager

    Responded October 24, 2018
    Fraser Suites Guangzhou
    10.0
    Exceptional
    Robert from United States
    Family with young children
    Studio Deluxe King
    Stayed 3 nights in August 2018

    Absolutely a 5-Star hotel and experience”

    My family and I loved the Fraser Suites Guangzhou. All of the facilities were top shelf, the staff was incredibly helpful, the room was fantastic (with complete kitchen), and the location - attached to two malls - was incredible. My family and I will be looking to stay at other Fraser Suites properties on our travels. I highly recommend staying here if you are in Guangzhou!

    Reviewed August 11, 2018

    Dear Mr. Robert, thank you for stay with us at Fraser Suites Guangzhou and share your valuable comments with us. We appreciate your positive comments and look forward to welcome you back in near future. Ruby Wirjono General Manager

    Responded August 13, 2018
    Fraser Suites Guangzhou
    8.4
    Excellent
    Kuai from Macau
    Group
    1 Bedroom Deluxe
    Stayed 1 night in July 2018

    Sizeable room, very close to shopping malls and metro railway station is just at the back. ”

    - Many restaurants around - Concierge service is good and helpful. Mr Wen demostrated warm & professional service to assist me to arrange a birthday cake delivery to hotel for my friend’s birthday celebration. Also he was helpful to assist me in the reservation of restaurants. During our email communications, he always replied within a very short time which I was very much appreciated. - Receptionist was nice and friendly during check-in.

    Reviewed July 30, 2018

    Dear Mr. Kuai, thank you for stay with us at Fraser Suites Guangzhou. We appreciate your valuable feedback and look forward to welcome you back in the near future. Ruby Wirjono General Manager

    Responded August 03, 2018
    Fraser Suites Guangzhou
    10.0
    Exceptional
    Kian from Malaysia
    Business traveler
    Studio Deluxe Twin
    Stayed 1 night in April 2019

    Nice”

    Nice

    Reviewed April 12, 2019

    Dear Kian, thank you for stay with us at Fraser Suites Guangzhou and share your valuable comments with us. We appreciate your positive comments and look forward to welcome you back in near future. Ruby Wirjono General Manager

    Responded April 24, 2019
    Fraser Suites Guangzhou
    10.0
    Exceptional
    RenJie from Singapore
    Business traveler
    Studio Deluxe Twin
    Stayed 3 nights in December 2018

    Nice hotel”

    nice hotel with shopping center linked

    Reviewed April 11, 2019

    Dear RenJie, thank you for stay with us at Fraser Suites Guangzhou. We appreciate your valuable feedback and look forward to welcome you back in the near future. Ruby Wirjono General Manager

    Responded April 24, 2019
    Fraser Suites Guangzhou
    10.0
    Exceptional
    Shlomi from Israel
    Business traveler
    1 Bedroom Executive
    Stayed 1 night in August 2018

    Exceptional”

    was great. loved it

    Reviewed April 11, 2019

    Dear Shlomi, thank you for stay with us at Fraser Suites Guangzhou and share your valuable comments with us. We appreciate your positive comments and look forward to welcome you back in near future. Ruby Wirjono General Manager

    Responded April 23, 2019
    Fraser Suites Guangzhou
    10.0
    Exceptional
    Vivien from Singapore
    Couple
    Studio Executive King
    Stayed 3 nights in March 2019

    Convenient & Safe”

    Hotel staffs are friendly. Excellent location, just infront of the train station and near to eating places. Clean and value for money!

    Reviewed March 30, 2019

    Dear Vivien, thank you for stay with us at Fraser Suites Guangzhou and share your valuable comments with us. We appreciate your positive comments and look forward to welcome you back in near future. Ruby Wirjono General Manager

    Responded April 03, 2019
    Fraser Suites Guangzhou
    8.0
    Excellent
    SOOHYUN from South Korea
    Business traveler
    Studio Deluxe King
    Stayed 5 nights in September 2018

    GOOD”

    GOOD

    Reviewed March 21, 2019

    Dear SOOHYUN, thank you for stay with us at Fraser Suites Guangzhou. We appreciate your valuable feedback and look forward to welcome you back in the near future. Ruby Wirjono General Manager

    Responded March 24, 2019
    Fraser Suites Guangzhou
    8.8
    Excellent
    Muoy from Cambodia
    Business traveler
    Studio Deluxe King
    Stayed 1 night in December 2018

    Same as always”

    Excellent location and cleanliness

    Reviewed March 13, 2019

    Dear Muoy, thank you for stay with us at Fraser Suites Guangzhou and share your valuable comments with us. We appreciate your positive comments and look forward to welcome you back in near future. Ruby Wirjono General Manager

    Responded March 18, 2019
    Fraser Suites Guangzhou
    12345
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    Fraser Suites Guangzhou
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    Experiences on Agoda. Because your room is just the beginning.

    • Exceptional location
    • Guangzhou Tower
    • Shipaiqiao Metro Station is within 0.34 km