Excellent 8.5
Based on 196 reviews

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About Fraser Suites Hanoi


Strategically located in Syrena Tower on Xuan Dieu Street, Fraser Suites Hanoi features a prominent location that is home to many expatriates. The tranquil environment and spacious rooms guarantees a brilliant stay. An ideal place of stay for both business and leisure purposes, the property commands ecstatic views of the Westlake district. Indeed a residential enclave that is preferred by expatriates and their families, Fraser Suites Hanoi is also known for their exclusive hotel facilities. The property features modern facilities like a large screen LCD TV, an entertainment system, as well as exclusive keycard elevator access. A trendy and chic property, Fraser Suites Hanoi is a fantastic place of stay.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park

Things to do, ways to relax

  • Fitness center
  • Garden
  • Steamroom
  • Swimming pool [outdoor]
  • Yoga room

Services and conveniences

  • ATM
  • Concierge
  • Dry cleaning
  • Laundry service
  • Library
  • Luggage storage
  • Safety deposit boxes
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Playground
  • Swimming pool [kids]


  • Elevator
  • Pets allowed

Languages spoken

  • English
  • Vietnamese
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The property provides shuttle service to nearby areas. Kindly contact the property for more details.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s) Must use an extra bed
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 55.00 USD
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.5 km
Distance to Airport: 30.35 km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 25
Number of Rooms : 185
Reception Open Until: 12:00 PM
Year Hotel Built: 2008
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Recent customer comments

Filter by traveler type

based on 196 reviews
  • Cleanliness 9.1
  • Facilities 9.1
  • Location 8.1
  • Room comfort and quality 8.7
  • Service 8.9
  • Value for money 8.4
  • Food and dining 7.7
Sort by

Aisling from Ireland
Solo travelers
Stayed 4 nights in September 2016
A lot of mosquitoes in the room along with lizards. Nice pool but not great for sunbathing.
Staff are not friendly, no bar or restaurant in the hotel.
Reviewed September 26, 2016

Sy from Hong Kong
Business travelers
Stayed 3 nights in September 2016
The restaurant will resume very soon! Keep going!
They are maintaining the restaurant in my last 2 stays. It's happy to see it gonna resume end of my last trip. Looking forward to have meal at there again! One pt to mention, the quality of their toothbrush is really bad. Suggest to bring our own
Reviewed September 26, 2016

Steven from Singapore
Solo travelers
Stayed 2 nights in September 2016
Feel like home!
Was traveling for past 7 days before arriving FS. Washing machine came handy to wash my clothes. FS apartment link to small shopping mall, to top up drinks and fruits
Reviewed September 23, 2016

Caroline from Belgium
Families with young children
Deluxe Two Bedroom
Stayed 5 nights in August 2016
Super convenient location and nice view over West Lake
Stayed here for three weeks and got upgraded from a two-bedroom to a three-bedroom apartment. It had a wonderful view over West Lake. No street noise inside the rooms. Attentive staff. Super convenient location! Wish we could have stayed, but too expensive for a long stay :-(
Reviewed September 20, 2016

Tak from Hong Kong
Deluxe Two Bedroom
Stayed 2 nights in September 2016
Everything is perfect but location
Had a great time in Fraiser Staffs are polite, considerate and nice. Room is perfect and clean. Service is good. Just perfect The only thing bad is the location is not very convenient but still many restaurants and spa nearby.
Reviewed September 15, 2016

jisun from Australia
Solo travelers
Stayed 3 nights in September 2016
It was awesome!!
The location was little bit uncomfortable but apart from that everything was perfect The staffs were so nice and the facilities were so good Especially I like the swimming pool most Unfortunately the building was under construction at that time but there was no inconvenience:)
Reviewed September 07, 2016

Van from Vietnam
Stayed one night in September 2016
Clean and friendly staff
Great place to stay. Clean, right next to supermarket
Reviewed September 07, 2016

Da from South Korea
Business travelers
Stayed 2 nights in August 2016
Great facility
It was a very nice place to stay. I was there for 2 nights and I couldn't ask for more.. The location, studio and workers were friendly. I definitely recommend this place!
Reviewed September 04, 2016

Sy from Hong Kong
Business travelers
Stayed 3 nights in July 2016
Best choice for me at hanoi
Nothing to compliant! After a few stay, this is my best choice for my stay at Hanoi
Reviewed August 31, 2016

Sy from Hong Kong
Business travelers
Stayed 4 nights in August 2016
some area under redevelopment but not affecting the overall stay
restaurant and some area are under redevelopment and according to the staff the project will be end by Sept. Overall not big affect to the stay..
Reviewed August 29, 2016


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