select your datePlease enter your stay dates to see price
Fraser Suites Hanoi

"The service apartment has good design and is spacious for a family of four adults."

Yew - March 21, 2019
Studio Executive - Guestroom Fraser Suites Hanoi
Lobby Fraser Suites Hanoi
Lobby Fraser Suites Hanoi
See all 58 photos

Fraser Suites Hanoi

51 Xuan Dieu Street, Quang An Ward, Tay Ho District, Hanoi, Vietnam - See map
Free Wi-Fi
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in [24-hour]
Hassle-free check in
See map
Popular landmarks
Zo Project 150 m
HanoiBoutique Tailoring 210 m
Huang Xi To Ho 230 m
L'Atelier 240 m
Emporium Hanoi 270 m
Pho Linh Temple 280 m
Elegant Suites Westlake pool 310 m
Quang Ba Flower Market 370 m
Module 7 430 m
Bamboo Village Shop 440 m
Nearby landmarks
Presidential Palace Historical Site 2.9 km
Ho Chi Minh Mausoleum 3.17 km
One Pillar Pagoda 3.47 km
Vietnam Military History Museum 3.76 km
Vietnam Museum of Ethnology 3.9 km
Old Quarter 4.18 km
Temple of Literature & National University 4.19 km
St. Joseph's Cathedral 4.58 km
Hoa Lo Prison 4.8 km
Vietnamese Women's Museum 5.25 km
8.1

Excellent

Location rating score

Excellent location
ParkingFREE
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Sauna

  • Steamroom

Your dates are popular among travelersUsers are booking a place in Hanoi every 4 minutes on Agoda.com
Value for money8.4
Distance to city center0.5 km
Location rating8.1
Nearest airportGia Lam Airport (VVGL)
Distance to airport7.0 km

Rooms available at Fraser Suites Hanoi

Excellent
Room comfort & quality
8.7
3 Bedroom Deluxe Apartment
3 Bedroom Deluxe Apartment
...
  • Room size: 125 m²/1345 ft²
  • Partial lake view
  • 1 king bed & 1 queen bed & ...
Enter dates to see prices
Studio
Studio
...
  • Room size: 40 m²/431 ft²
  • Pool view
  • 1 queen bed
Enter dates to see prices
2 Bedroom Apartment Deluxe
2 Bedroom Apartment Deluxe
...
  • Room size: 105 m²/1130 ft²
  • Lake view
  • 1 king bed & 2 single beds
Enter dates to see prices
1 Bedroom Deluxe Apartment
1 Bedroom Deluxe Apartment
...
  • Room size: 55 m²/592 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1-Bedroom Executive
1-Bedroom Executive
...
  • Room size: 49 m²/527 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
2-Bedroom Executive
2-Bedroom Executive
...
  • Room size: 98 m²/1055 ft²
  • Lake view
  • 1 king bed & 2 single beds
Enter dates to see prices
Studio Executive
Studio Executive
...
  • Room size: 37 m²/398 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Two-Bedroom Apartment
Two-Bedroom Apartment
...
  • Room size: 98 m²/1055 ft²
  • 2 bathrooms
  • 2 single beds & 1 king bed
Enter dates to see prices
Studio Twin
Studio Twin
...
  • Room size: 37 m²/398 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Large Double Room
Large Double Room
...
  • Room size: 49 m²/527 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Fraser Suites Hanoi?

Check-in is from 02:00 PM. You may request early check-in during booking, subject to availability. Guests checking in before the designated period may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Fraser Suites Hanoi?

Fraser Suites Hanoi is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 55 USD. Just use the "Let us know what you need" section of the booking page to let the serviced apartment know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Fraser Suites Hanoi has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 6 USD per day. If you're looking for an easy way to get around Hanoi with private transportation, the serviced apartment can arrange both taxis or car rental.

What is the smoking policy at Fraser Suites Hanoi?

Fraser Suites Hanoi does not permit smoking in any of its rooms, but allows smoking in designated areas.

See map
Explore the neighborhood

What people love about Fraser Suites Hanoi

  • 9.2
    Exceptional
    Cleanliness

    "The apartment is huge, beds are comfortable and clean."

    Nancy

    |

    April 11, 2017

  • 8.4
    Excellent
    Staff 

    "Staff made efforts in giving good customer service."

    Yew

    |

    March 21, 2019

  • 9.6
    Exceptional

    "I will book this residence again for the next trip."

    SUNYEONG

    |

    May 8, 2019

Property ranking|Compared to 3,054 Hanoi properties
See all rankings
Room size
97 sqm.
Room comfort score
8.7/10
Cleanliness score
9.1/10
Service score
9.0/10
Bigger than
99
%
of Hanoi properties
Better than
98
%
of Hanoi properties
Better than
96
%
of Hanoi properties
Better than
93
%
of Hanoi properties
Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
Overall rating:
8.7
Excellent
451 reviews
Cleanliness
9.2
Facilities
8.6
Location
8.1
Read all reviews >
What travelers say they love:
Very clean, freindly staff, near airport, next to shopping m...
Jun from South Korea
Family with young children
More about Fraser Suites Hanoi

More about Fraser Suites Hanoi

Strategically located in Syrena Tower on Xuan Dieu Street, Fraser Suites Hanoi features a prominent location that is home to many expatriates. The tranquil environment and spacious rooms guarantees a brilliant stay. An ideal place of stay for both business and leisure purposes, the property commands ecstatic views of the Westlake district. Indeed a residential enclave that is preferred by expatriates and their families, Fraser Suites Hanoi is also known for their exclusive hotel facilities. The property features modern facilities like a large screen LCD TV, an entertainment system, as well as exclusive keycard elevator access. A trendy and chic property, Fraser Suites Hanoi is a fantastic place of stay.

Show less

Most talked about facilities

Housekeeping
22 mentions
Swimming Pool
16 mentions
Breakfast
15 mentions
Internet
5 mentions

What they offer

7.6
Very good

"Overall, excellent for a short stay (couple of weeks)."

Caroline

|

April 12, 2017

View all reviews
Show less

Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

Food and dining

Breakfast options

Asian
Continental
Vegetarian
Full English/Irish

Restaurants on site

Truffles
Cuisine:International
Menu:Buffet, A-la-carte

Nearby restaurants

Vietnamese cuisine
Vietnamese cuisine
Ommani
550 m Vietnamese
Bang Lang
1.5 km Vietnamese
Quan Kien Passion Restaurant
1.5 km Vietnamese
American cuisine
American cuisine
Oven d'Or Restaurant
190 m American, Asian, International
Daluva Restaurant And Bar
540 m American, Gluten Free, Mediterranean
Linguini Fini
600 m American, European, Italian
Asian cuisine
Asian cuisine
India Palace
140 m Asian, Indian, Vegetarian
May Taste
300 m Asian, Gluten Free, Vegan
Sushi Dokoro Yutaka
430 m Asian, Japanese, Sushi

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

Property's guest policies

Show less

Some helpful facts

Show less

Reviews of Fraser Suites Hanoi from real guests

Overall rating
8.7
Excellent
From 451 reviews
9.2Cleanliness
9.1Service
8.8Room comfort and quality
Agoda Reviews (342)Booking.com Reviews (109)
Rating via Agoda8.6
/
10
Cleanliness9.2
Facilities8.6
Location8.1
Room comfort and quality8.7
Service9.0
Value for money8.4
High score for Hanoi
Rating
9+ Exceptional (120)
8-9 Excellent (61)
7-8 Very Good (54)
6-7 Good (18)
<6 Below Expectation (16)
Time of the year
Mar - May (62)
Jun - Aug (64)
Sep - Nov (89)
Dec - Feb (54)
Don't miss out!Users are booking a place in Hanoi every 4 minutes on Agoda.com
All guests (342)
All room types
All languages

Show reviews that mention 

Showing 269 verified guest comments
12345
9.2
Exceptional
Elizabeth from Singapore
Family with teens
Stayed 2 nights in December 2016

Everything were awesome”

We felt so welcome once we step into Fraser Suites, the staff were friendly, helpful & informative. We had helped from the staff to make reservation for New Year Eve dinner at a nearby French Restaurant & there were so much initiative, from asking any special celebration to even considering asking is it possible for our 80 years old parents to climb to the 2nd level of the restaurant. The security at the door was also attentive, once our family reached the lobby, he started contacting his colleague who was stationed near to our chartered van, which was parked along the street. The buffet breakfast was awesome, great spread & good service & although on Sunday we had to go to another nearby location for breakfast it was fast & good, with excellent service as well. The room was so comfortable & the room on the 21st floor had great views & the area in Tay Ho District was quiet & not as crowded, but yet not far from the city centre. The shopping small mall next door & shops around the area were not short of any quick essentials, for little bites & necessities. Last but not least, to our surprise, it was so thoughtful to present a gift to mum on her birthday on Sunday. Thank you for making our holiday so extra special.

Reviewed January 04, 2017

.

Responded January 07, 2020
Fraser Suites Hanoi
10.0
Exceptional
Jane from United States
Couple
1 Bedroom Deluxe Apartment
Stayed 3 nights in June 2011

great location”

friendly English speaking staff

great location near tay ho- area where mostly ex pats live and stay on business. great restaurants with french, german as well as vietnamese cuisine. very hot during the summer months so plan accordingly including for monsoon rains nearly every afternoon. don't miss ho chi minhs mausoleum!there is a fabulous health spa located adjacent the fraser suites with every amenity, including a beautiful outdoor pool. the fraser suites also have a beautiful outdoor pool and exercise room that is never crowded.

Reviewed July 23, 2011

.

Responded January 07, 2020
Fraser Suites Hanoi
10.0
Exceptional
Connie from Canada
Family with teens
2 Bedroom Apartment Deluxe
Stayed 1 night in November 2016

Home Away from Home”

We loved our stay at Fraser Suites Hanoi. We booked for six nights and had many requests for the staff who were always extremely gracious and accommodating. The buffet breakfast was wonderful... both Asian and Western foods available. The Suites (which is also a residence hotel) is within a small upscale mall which has a supermarket so it was very convenient to get snacks. We appreciated having a washer and dryer (within its own laundry room in our suite). Wifi was excellent (my husband had a six hour conference call in living room with no problem.) Our suite was very spacious, clean and quiet. Many great restaurants and shops within walking a few blocks away. Downtown Hanoi a free shuttle or 10 min taxi ride away.

Reviewed November 15, 2016

.

Responded January 07, 2020
Fraser Suites Hanoi
9.7
Exceptional
KENTARO from Japan
Family with young children
3 Bedroom Deluxe Apartment
Stayed 3 nights in July 2015

Great experience ”

Hospitality, location and facility

We had a family trip to Hanoi and decided to stay in Fraser suits because of the facilities and location. Fraser suits has kitchen and dinning stuff to cook and enjoy meals in the room and provide nice play facilities for kids. Location is good to be stay calm though Hanoi is a really hectic big city. 10 min by cab to city central is good. Hotel staff are really friendly and devoted to serve customers. We had nothing to complain while staying there. We would like to stay there again if having an opportunity to go to Hanoi next time.

Reviewed July 14, 2015

.

Responded January 07, 2020
Fraser Suites Hanoi
9.3
Exceptional
Patricia from Ireland
Couple
Studio
Stayed 2 nights in October 2012

Stylish and comfortable”

Gym, pool, comfortable furnishings

A far cry from the rest of our trip in Hanoi, we stayed in this hotel towards the end of the trip which was great. It was clean, affordable, and we got upgraded to much larger rooms. We could recharge, wash clothes, go to the gym or pool, and have a wide selection of breakfast items. The staff was incredibly helpful. We received vouchers for the spa as well. The Fraser Suites are on par with the international hotel chains like the Hilton. It is not however, somewhere you should stay if you'd like to be closer to the inner hustle and bustle of Hanoi's old quarter.

Reviewed October 16, 2012

.

Responded January 07, 2020
Fraser Suites Hanoi
9.2
Exceptional
Robert from Australia
Couple
1 Bedroom Deluxe Apartment
Stayed 13 nights in July 2016

Very comfortable Fraser Suites Ha Noi”

We stayed in a single bedroom apartment on the 5th floor for 12 days while we assisted in our daughter's move to Ha Noi. The apartment was very comfortable and quite spacious. The staff were excellent - very helpful and pleasant. The facilities generally in the complex are also very good - great pool and gym, and even though the restaurant was out of action while being refurbished, the hotel provided an alternative restaurant close by. The Fraser suites are not in the centre of town, but this slight disadvantage is off set by the daily shuttle service to a number of drop off points around the centre of Ha Noi. It is also adjacent to a supermarket/shopping centre which is very useful for longer stays. We will certainly book the Fraser Suites again when we return to Ha Noi.

Reviewed August 16, 2016

.

Responded January 07, 2020
Fraser Suites Hanoi
9.6
Exceptional
SUNYEONG from South Korea
Family with young children
Studio
Stayed 3 nights in May 2019

Definitely book again for the next trip👍🏻”

It was a pleasant stay here in Fraser suites. They reply me very fast before I come to the hotel, and were very kind all the time. I checked in late (after midnight), but the staff Henry explains really well about the hotel facilities and apologized me about the welcome drink(We couldn’t have welcome drinks because it was too late). The residence was very clean and quiet and all the staffs were very very extra kind and friendly. We got room upgrade(studio to 3 room), and the hotel has sauna, stunning outside swimming pool, fitness, sauna, indoor play for children. My baby loved the places, especially the swimming pool and the indoor play. I absolutely recommend the place who travels with children and who wants a clean and quiet place to stay. Near the hoankiem lake is too crowded, but this place neat the west lake is calm and clean. I will book this residence again for the next trip.

Reviewed May 08, 2019

Dear SUNYEONG, Many thanks for your wonderful review and high rating provided on your recent stay at Fraser Suites Hanoi! We are delighted that you and your family enjoyed your stay and like our facilities! Many thanks for your compliments on our high standard of clealiness, and our kind and friendly staff! Most of all, we appreciate your recommendation for others to stay with us! Thank you for your desire to book with us agin and meanwhile, we certainly look forward to welcome you and your family again soonest possible! Yours sincerely, Adrian Lee, General Manager.

Responded May 08, 2019
Fraser Suites Hanoi
10.0
Exceptional
Michael from United States
Couple
1 Bedroom Deluxe Apartment
Stayed 1 night in April 2016

Nice Staycation Spot”

We live in Hanoi and went to Fraser Suites for a weekend "staycation." Great location, facilities and service. The gym is small, but descent. The pool is wonderful, but could use some more lounge chairs. The hotel wasn't full when we stayed, so finding a spot at the pool wasn't a problem. However, in the summer time it looks like it might be difficult to find a lounge chair.

Reviewed April 21, 2016

.

Responded January 07, 2020
Fraser Suites Hanoi
8.8
Excellent
JIWON
Business traveler
Studio
Stayed 1 night in October 2018

Very satisfied”

I’ve been to Intercontinental which is very closed to Fraser Suites. I thought Intercontinental was the best, but Fraser suites toppped it. First of all the room was so clean, didnt smell at all. Also the guest service was good too. They gave an upgrade to the room, and let me extend check out time by 1 hour. Employees speak good English, and very nice to guests. Especially the employee named Henry gave me a good impression on the hotel with good service. I will definitely stay here again.

Reviewed October 14, 2018

Dear Jiwon, Many thanks for your wonderful review on your recent stay with us and we are glad that we exceed your expectations! We appreciate your kind compliments for our cleanliness, guest service and our staff's proficiency in English. Your compliment for Henry will be shared and a note of appreciation will be arranged for him! We certainly look forward to welcoming you again soon! Yours sincerely, Adrian Lee, General Manager.

Responded October 24, 2018
Fraser Suites Hanoi
10.0
Exceptional
Shaun from New Zealand
Solo traveler
Studio
Stayed 2 nights in November 2020

Great place to stay!”

This is a great place to stay, i have stayed here a couple of times when visiting Hanoi and has always been excellent. Staff are very friendly and helpful and the location..........well you cannot get any better if you want to explore Tay Ho or Hanoi for that matter. Would definitely stay here again ; )

Reviewed November 07, 2020

Dear Shaun, Many thanks for your perfect rating and wonderful review on your stay with us at Fraser Suites Hanoi! We appreciate your kind compliments for our very friendly staff and glad that your stay has always been excellent! In addition, we are delighted that you will return to stay with us again! We certainly look forward to welcoming you again soonest possible! Yours sincerely, Adrian Lee, General Manager

Responded November 09, 2020
Fraser Suites Hanoi
9.0
Exceptional
Laura from United Kingdom
Couple
1 Bedroom Deluxe Apartment
Stayed 2 nights in December 2011

Excellent apartment with all the features needed”

Very clean & comfortable

we really enjoyed our short stay in the fraser suites hanoi. the kitchen had all the equipment we needed to make a traditional christmas dinner and the living area was very comfortable. the surrounding area was nice for a wander too.

Reviewed January 05, 2012

.

Responded January 07, 2020
Fraser Suites Hanoi
7.2
Very good
Michael from United States
Couple
Studio
Stayed 2 nights in March 2017

Studio Isn't Worth the Price - Uncomfortable Seating ”

We are local Hanoians that bounce between Sheraton, Hilton and Fraser Suites for "staycations." Previously, we have stayed in the 1-bedrooms which are very nice and spacious. But, sadly Fraser Suites Hanoi no longer has this option for short stays. You can choose either the studio or the 2-bedroom. The studio isn't much more than a standard hotel room with a small kitchenette. The biggest disappointment was the seating area. They have the most uncomfortable chairs I have ever sat in. Hospital waiting rooms have better seating. If you want a comfy place to read, you are stuck with the bed. The breakfast buffet was, mediocre. The coffee was terrible (3-in-1 instant coffee in the room and your choice of burnt sludge or seriously watered-down espresso machine for breakfast). Also, they don't run the buffet on Sunday mornings. So, you get a voucher for a restaurant around the corner (which isn't a buffet breakfast). Sheraton & Hilton Hanoi have a much better buffets for price. Overall it was okay for one night. But, if you are planning for a few days or longer, you'll be pretty tired of the studio. Finally, the gym is small but decent.

Reviewed March 14, 2017

.

Responded January 07, 2020
Fraser Suites Hanoi
9.7
Exceptional
Palit from Thailand
Business traveler
Stayed 1 night in January 2013

Good, quite, family friedly service apartment”

Nice and spacious rooms, good amenities

We came to this hotel for a business trip for 7 people and got 2 rooms here at Fraser Suites. The rooms are well-equipped and confortble. It is located in Westlake and is within walking distance to to the beautiful lakes in the area. The price was really good.

Reviewed January 24, 2013

.

Responded January 07, 2020
Fraser Suites Hanoi
10.0
Exceptional
Wayne from Canada
Group
3 Bedroom Deluxe Apartment
Stayed 4 nights in April 2012

Everything about this place is perfect!”

Very well appointed and equipped rooms, excellent service and staff, this place was immaculate and had everything you need...

Let me first say that this place is perfect in so many ways.. It was a great escape from the bustle and noise of Hanoi while staying close by, the check in and check out procedure was so smooth and effortless much different than most hotels I've stayed in Vietnam. I absolutely loved the front desk staff every request was dealt with promptly and effectively. I wanted for nothing here. My stay here felt very personal, private and sincerely rejuvenating with the great views of Hanoi and West Lake through the windows of each room. I stayed here with my family and will definitely do it again..

Reviewed May 05, 2012

.

Responded January 07, 2020
Fraser Suites Hanoi
8.3
Excellent
Jason from United States
Family with young children
3 Bedroom Deluxe Apartment
Stayed 1 night in January 2012

Superb rooms, small lobby”

nice rooms, nice view, decent breakfast

My family and I enjoyed our stay at the Fraser Suites. The only thing that we were disappointed with was the hot water; it didn't work! We were told the maintenance man would fix it but it took him several hours late into the evening and he never did get it working. Finally we were upgraded to a great big apartment on the top floor. Too bad it was so late, we didn't have time to enjoy it as we were leaving early the next morning. It truly was a great hotel, minus the hiccup, and I would highly recommend it.

Reviewed February 23, 2012

.

Responded January 07, 2020
Fraser Suites Hanoi
10.0
Exceptional
Rusmin
Family with young children
1 Bedroom Deluxe Apartment
Stayed 1 night in July 2012

Clean and spacious apartment”

Spacious and fully equipped apartment

We stayed at Fraser Suites in 1 bedroom apartment. The bed was nice, just as we expected. The kitchen was fully equipped. If you run short of supplies, you can go to the supermarket just behind the apartment. Very convenient.

Reviewed July 12, 2012

.

Responded January 07, 2020
Fraser Suites Hanoi
8.0
Excellent
Keith from Canada
Business traveler
Studio
Stayed 1 night in November 2016

Top service and rooms”

Excellent rooms, good service, and located in a busy part of Tay Ho with tons of restaurants and cafes etc. Quite congested in this region, so if you plan to go to Hoan Kiem or other areas of HN count on a 30 min taxi! Fantastic breakfast, good gym, and also good for kids

Reviewed November 25, 2016

.

Responded January 07, 2020
Fraser Suites Hanoi
10.0
Exceptional
Rusmin
Family with young children
3 Bedroom Deluxe Apartment
Stayed 1 night in July 2012

Beautiful, clean and spacious apartment”

Cleanliness and great location

We stayed at Fraser Suites in the 3 bedroom apartment. The apartment was spacious and very clean. The kitchenette was fully equipped. The front staff was friendly and the check in was quick.The breakfast was good.

Reviewed July 12, 2012

.

Responded January 07, 2020
Fraser Suites Hanoi
9.6
Exceptional
Wee from Singapore
Group
2 Bedroom Apartment Deluxe
Stayed 3 nights in July 2016

Very Cosy”

Wonderful experience at Fraser. The room are clean and comfortable. Had an issue when the hotel missed out on our request for additional bed, was solved in less than 5 mins by the counter.

Reviewed November 29, 2016

.

Responded January 07, 2020
Fraser Suites Hanoi
9.7
Exceptional
Jennifer from United Kingdom
Family with teens
3 Bedroom Deluxe Apartment
Stayed 3 nights in September 2012

Excellent all round”

Well situated on West Lake, great views

I'm familiar with Fraser serviced appts in Seoul and wasn't disappointed. We had a 120 sq metres for three of us and were extremely comfortable. Good breakfast, nice pool and gym, very pleasant staff. I would definitely stay here again and would recommend it to friends.

Reviewed October 03, 2012

.

Responded January 07, 2020
Fraser Suites Hanoi
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss

null