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Fraser Suites Hanoi

Serviced apartment
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Excellent8.6
Based on 248 reviews
91% would recommend to a friend
Fraser Suites Hanoi
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8.2 Excellent location
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8.2Location
  • Free Wi-Fi in all rooms

  • Steamroom

  • Air conditioning

  • Daily housekeeping

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Room choices
3 Bedroom Deluxe Apartment
...
  • Lake view
  • 125 m²
  • 1 king bed
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Three Bedroom Apartment (6 Adults)
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  • Lake view
  • 125 m²
  • 1 king bed
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Three Bedroom Apartment (5 Adults)
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  • Lake view
  • 125 m²
  • 1 king bed
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2 Bedroom Apartment Deluxe
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  • Lake view
  • 105 m²
  • 1 king bed
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Studio
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  • Pool view
  • 40 m²
  • 1 queen bed
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1 Bedroom Deluxe Apartment
...
  • City view
  • 55 m²
  • 1 king bed
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2 Bedroom Apartment (4 Adults)
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  • Lake view
  • 105 m²
  • 1 king bed
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Nearest essentials

Airports
  • 7 kilometers to
  • Gia Lam Airport (VGL)
  • 17 kilometers to
  • Noi Bai International Airport (HAN)
Public transportation
  • 4.2 kilometers to
  • Le Duan Railway Station
  • 4.7 kilometers to
  • Hanoi Railway Station
Hospital or clinic
  • 2.8 kilometers to
  • Benh Vien Lao Va Cac Benh Phoi Trung Uong
Pharmacy
  • 150 meters to
  • Tay Nguyen Thi Kim Thanh Drugstore
Convenience store
  • on site
Cash withdrawal
  • on site

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Verified guest reviews

Agoda Reviews (248)
Booking.com Reviews (99)

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Excellent
  • Cleanliness 9.2
  • Facilities 9.0
  • Location 8.2
  • Room comfort and quality 8.7
  • Service 9.0
  • Value for money 8.4
Excellent
  • Cleanliness 9.1
  • Facilities 9.0
  • Location 8.3
  • Room comfort and quality 8.7
  • Service 8.9
  • Value for money 8.3
Excellent
  • Cleanliness 9.1
  • Facilities 8.6
  • Location 7.9
  • Room comfort and quality 8.6
  • Service 8.9
  • Value for money 8.4
Excellent
  • Cleanliness 9.1
  • Facilities 8.7
  • Location 8.0
  • Room comfort and quality 8.0
  • Service 8.9
  • Value for money 8.0
Excellent
  • Cleanliness 9.2
  • Facilities 8.6
  • Location 8.6
  • Room comfort and quality 8.9
  • Service 9.0
  • Value for money 8.4
Excellent
  • Cleanliness 9.3
  • Facilities 9.6
  • Location 7.9
  • Room comfort and quality 9.1
  • Service 9.5
  • Value for money 8.9
Excellent
  • Cleanliness 9.3
  • Facilities 10.0
  • Location 8.0
  • Room comfort and quality 8.6
  • Service 9.2
  • Value for money 8.7
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Room type
  • Studio
  • 1 Bedroom Deluxe Apartment
  • 2 Bedroom Apartment Deluxe
  • 3 Bedroom Deluxe Apartment
  • Three Bedroom Apartment (5 Adults)
  • Three Bedroom Apartment (6 Adults)
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6.8
Jason from Singapore
Family with young children
Studio
Stayed 3 nights in September 2016
Good”
Comes with a little kitchenette. Environment is quiet and serene. There's a simple mall with a few food outlets. Lots of greenery. Nice place to chill and relax. Located near one of the lakes.......the infrastructure not very suitable for long runs though.
Reviewed August 17, 2017
Dear Jason, Thank you for your review on your stay with us last year! We are glad that you like the quiet environment and convenience of the mall within the vicinity. For long stays, we do have the bigger apartment units in the main building with all the facilities and suitable infrastructure. We certainly look forward to welcoming you back again! Yours sincerely, Adrian Lee, General Manager.
Responded August 18, 2017
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7.6
Caroline from Belgium
Family with young children
2 Bedroom Apartment Deluxe
Stayed 3 nights in August 2016
Convenient location at West Lake”
Decent sized 3-bedroom corner apartment which had beautiful views over West Lake and river. Helpful and professional staff. Excellent location for shopping. Pool is nice for relaxing, but not for doing laps. Overall, excellent for a short stay (couple of weeks).
Reviewed April 12, 2017
Dear Caroline, Thank you for your positive review on your stay with us! Your compliments for our helpful and professional staff will be shared with the team. They will be delighted that their effort is appreciated! We look forward to welcoming you back in the future! Yours sincerely, Adrian Lee, General Manager.
Responded July 20, 2017
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Fraser Suites Hanoi
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9.2
Nancy from Hong Kong
Family with young children
2 Bedroom Apartment (4 Adults)
Stayed 2 nights in April 2017
Pleasant stay, excellent service and huge rooms”
The apartment is about 15 mins from the old quarters. Some restaurants, shops and supermarket around. The apartment is huge, beds are comfortable and clean. Most impressed by the service from the staffs. Extremely friendly and helpful. Will go the extra mile to assist with direction, booking of restaurants and other arrangements. Will definitely stay again and recommend to any one who's looking for a good experience in Hanoi.
Reviewed April 11, 2017
Dear Nancy, Many thanks for your wonderful review and kind comments for our staff on the their excellent service level! Most of all, we are appreciative of your recommendation for others to stay with us! We certainly look forward to welcome you and your family back again soonest possible! Yours sincerely, Adrian Lee, General Manager.
Responded July 20, 2017
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8.8
Jianfeng from China
Business traveler
Studio
Stayed 3 nights in September 2016
Excellent”
Good
Reviewed April 11, 2017
Dear Jianfeng, Thank you for your positive rating and comment on your stay at Fraser Suites Hanoi! We certainly look forward to welcoming you again soon! Yours sincerely, Adrian Lee, General Manager.
Responded July 20, 2017
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Fraser Suites Hanoi
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9.6
Jose
Family with teens
2 Bedroom Apartment (4 Adults)
Stayed 4 nights in March 2017
High quality luxury apartment ”
Modern and sleek fit out. Next door to shopping center for snacks and alcohol, milk etc. Need taxi to get into central Hanoi and around area.
Reviewed March 19, 2017
Dear Jose, Many thanks for your excellent rating and positive review on your stay with us! We certainly look forward to welcoming you and your family back again soon! Yours sincerely, Adrian Lee, General Manager.
Responded July 20, 2017
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Fraser Suites Hanoi
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9.6
Phiangphor from Thailand
Business traveler
Studio
Stayed 7 nights in October 2016
Nice hotel and clean”
Clean room helpfull staff and good location
Reviewed March 17, 2017
Dear Phiangphor, Many thanks for your high rating and great review on your stay at Fraser Suites Hanoi! We are glad that you enjoy your stay with our clean room and helpful staff members. We look forward to your return in the near future! Yours sincerely, Adrian Lee, General Manager.
Responded July 20, 2017
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Fraser Suites Hanoi
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9.6
Phiangphor from Thailand
Business traveler
Studio
Stayed 1 night in October 2016
Clean and nice hotel”
Nice and clean room, suitable for the price
Reviewed March 17, 2017
Dear Phiangphor, Many thanks for your great rating and positive review on your stay at Fraser Suites Hanoi! We are glad that you enjoyed your stay with our clean room and suitable pricing. We look forward to your return in the near future! Yours sincerely, Adrian Lee, General Manager.
Responded July 20, 2017
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7.2
Michael from United States
Couple
Studio
Stayed 2 nights in March 2017
Studio Isn't Worth the Price - Uncomfortable Seating ”
We are local Hanoians that bounce between Sheraton, Hilton and Fraser Suites for "staycations." Previously, we have stayed in the 1-bedrooms which are very nice and spacious. But, sadly Fraser Suites Hanoi no longer has this option for short stays. You can choose either the studio or the 2-bedroom. The studio isn't much more than a standard hotel room with a small kitchenette. The biggest disappointment was the seating area. They have the most uncomfortable chairs I have ever sat in. Hospital waiting rooms have better seating. If you want a comfy place to read, you are stuck with the bed. The breakfast buffet was, mediocre. The coffee was terrible (3-in-1 instant coffee in the room and your choice of burnt sludge or seriously watered-down espresso machine for breakfast). Also, they don't run the buffet on Sunday mornings. So, you get a voucher for a restaurant around the corner (which isn't a buffet breakfast). Sheraton & Hilton Hanoi have a much better buffets for price. Overall it was okay for one night. But, if you are planning for a few days or longer, you'll be pretty tired of the studio. Finally, the gym is small but decent.
Reviewed March 14, 2017
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10.0
Megan from Australia
Couple
Studio
Stayed 4 nights in February 2017
Great place to stay in Hanoi”
Accomodation clean & roomy, staff very helpful, great pool, breakfast lovely. Close to bars & restaurants. We enjoyed our stay at Frazer Suites and will stay again. Highly recommend.
Reviewed February 13, 2017
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9.2
Elizabeth from Singapore
Family with teens
Three Bedroom Apartment (6 Adults)
Stayed 2 nights in December 2016
Everything were awesome”
We felt so welcome once we step into Fraser Suites, the staff were friendly, helpful & informative. We had helped from the staff to make reservation for New Year Eve dinner at a nearby French Restaurant & there were so much initiative, from asking any special celebration to even considering asking is it possible for our 80 years old parents to climb to the 2nd level of the restaurant. The security at the door was also attentive, once our family reached the lobby, he started contacting his colleague who was stationed near to our chartered van, which was parked along the street. The buffet breakfast was awesome, great spread & good service & although on Sunday we had to go to another nearby location for breakfast it was fast & good, with excellent service as well. The room was so comfortable & the room on the 21st floor had great views & the area in Tay Ho District was quiet & not as crowded, but yet not far from the city centre. The shopping small mall next door & shops around the area were not short of any quick essentials, for little bites & necessities. Last but not least, to our surprise, it was so thoughtful to present a gift to mum on her birthday on Sunday. Thank you for making our holiday so extra special.
Reviewed January 04, 2017
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