Don't miss out!
10 travelers are looking at this property right now | 7 travelers have booked today.
"Room is super big and clean."
June 21, 2018
360 meters to public transportation
Located in heart of Shenzhen
Free Wi-Fi in all rooms!
10 travelers are looking at this property right now | 7 travelers have booked today.
|Value for money||8.7|
|Distance to city center||5km|
|Nearest airport||Hong Kong International Airport (HKG) - Hong Kong|
|Distance to airport||29.4 km|
Fraser Suites Shenzhen, located in the Huaqiangbei area, is a popular choice for travelers. Only 40km away, this 5-star property can be easily accessed from the airport. With its convenient location, the property offers easy access to the city's must-see destinations.
Fraser Suites Shenzhen offers many facilities to enrich your stay in Shenzhen. This property offers numerous on-site facilities to satisfy even the most discerning guest.
211 rooms spread over 18 floors provide a warm and pleasant home away from home. Comforts such as flat screen television, bathroom phone, carpeting, clothes rack, complimentary instant coffee can be found in selected rooms. The property's host of recreational offerings ensures you have plenty to do during your stay. Fraser Suites Shenzhen is an ideal place of stay for travelers seeking charm, comfort, and convenience in Shenzhen.
"Big room , great location"
December 30, 2018
"The room is clean & comfort, room size is reasonable, location also convenient with nearby shopping mall"
January 6, 2019
"The size of the room was great, got 3 toilets in the room so that's really good."
April 2, 2018
"I will stay again."
November 8, 2018
"Very nice, clean n convenient hotel."
October 15, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Fraser Suites Shenzhen
Worth the money”
Very large room. Clean. Quiet. Convenience. Breakfast so so
Dear Guest, Thank you very much for staying with Fraser Suites Shenzhen and taking the time to share your review. We are happy to learn that you enjoyed our property and we sincerely look forward to welcoming you back soon. Best regards, Echo Chen Asst. Operations Manager
Clean and Tidy”
The hotel is clean and is close to city center. We took a cab from the high speed rail Futian Station and it was a little difficult to tell the driver the name of the hotel as FraserSuites has no chinese name. However, once we were nearby the area, it was very easy to spot the hotel as it has no buildings nearby blocking it. The hotel is located within the city center and is just a few minutes walk from a shopping mall where you can also find a local supermarket to find food for cooking if you're up for it. Every room in FraserSuites has a kitchen and our room was no exception. Our room was very spacious and clean. The only let down from the hotel was that the hotel refused to lend us some salt for cooking as they said it wasn't part of their services. Overall, a comfortable and pleasant stay.
Dear Guest, Thank you very much for staying with Fraser Suites Shenzhen and taking the time to share your nice and detailed feedback with us. We are glad to learn that you had an enjoyable stay, with our convenient location, spacious and clean apartment and fully-equipped kitchen, etc. I am very sorry for our staff's misunderstanding of your request of salt. The kitchen is not prepared with salt however we should be able to coordinate with our kitchen when guest requests for some. I sincerely hope we will have the honor and opportunity to welcome you back again. And we will do our best to create a more successful stay experience for you. Best regards, Echo Chen Asst. Operations Manager
Dear Wing, Thank you very much for staying with Fraser Suites Shenzhen and sharing your feedback. We look forward to welcoming you back again. Best regards, Echo Chen Asst. Operations Manager
Great Quality Stay”
As always, I enjoyed staying at Frasers Properties. Enjoyed my stay there. Just a suggestion, the shower area will be wet as the door is not fully sealed when closed.
Dear Wills, Thank you very much for your continued support for Fraser Properties and sharing your feedback of the shower area. We have shared this with housekeeping department. Hope to see you again soon! Best regards, Echo Chen Asst. Operations Manager
Can't go wrong”
Fraser Suites Shenzhen provided us a convenient respite while electronics shopping in Huaqqiangbei just a 7 minute walk away, Fraser Suites is reasonably priced and complete with washer/dryer and kitchen utensils, spacious bathroom, and a comfortable living space.
Dear Paul, Thank you very much for staying with Fraser Suites Shenzhen and taking the time to share this wonderful note with us. We are glad and proud to learn that you have enjoyed our location and our fully-equipped comfortable apartment. We look forward to seeing you again soon! Best regards, Echo Chen Asst. Operations Manager
I don't think it's like this... ㅠㅠ (crying)”
I stayed at the hotel from March 15 to 18. When I checked out on the 18th, something very unpleasant happened. The guest in the service hotel was frowned upon. The content is I was checking in at the front desk on the 15th, so I asked the hotel staff, I inquired about breakfast and the amount. I said I had to make a reservation to use the discounted amount, and I made a breakfast reservation on the first morning. I asked the clerk for a breakfast ticket and he said he could just go to the restaurant. I heard that I could go there at any time of 3 days and I had breakfast on the last 18 days. by the way There was no reservation at the restaurant and it was just used at no discount. When I checked out on the 18th, I got my bill and something crazy happened. You can pay for a day's breakfast, but the bill charged you for two days' breakfast. I protested that I only used breakfast a day, and the staff told me that I had to pay for two days' breakfast since they had booked me from
Dear Guest, First of all thank you very much for staying with Fraser Suites Shenzhen. It's a pity that you had such an unpleasant stay experience. However we fail to locate your booking with us from 15 Mar to 18 Mar 2019 when we tried to investigate what happened. Booking we found instead was from a while ago and had complimentary breakfasts. Please know we do hope to learn more about the details and so to improve guests' stay experience to the best. You are always welcome to be back and talk with us at any time. Best regards, Echo Chen Asst. Operations Manager
Staff are very helpful ”
Thank you very much for the birthday cake your staff arranged on 14/7. I special thanks to the nice staff on duty on that day. The cake is so beautiful and we had a cake cuting in your coffee shop. In the meantime, thank you for arranging all our rooms (4 rooms in total) on the same floors as we have an 85 years old senior and a few kids checking in. Thank you! Will definitely stay in your hotel again next time.
Dear Yik, It was definitely our honor to have you stay with Fraser Suites Shenzhen and thank you very much for sharing your stay experience with us. We are very happy as well to learn that our staff tried their best to create such memorable experience for you and your family. Please know you and your family are always welcome with open arms. Echo Chen, Assistant Operations Manager
Excellent hotel for a long weekend!”
It was not very happy while check in. It took more than 30mins since another guest got stuck on the checkin process (booking from agoda also). Luckily my booking was smooth and thanks for upgrading my booking to one bed room. Room and facility is impressive. Location is great. 100% sure in my list for my next stay.
Dear Guest, Thank you very much for your staying with Fraser Suites Shenzhen and sharing your stay experience. We sincerely apologize for the long wait upon check-in. However we are very glad to know that your stay with us was still an impressive one with full equipments in the room and perfect location in the area. We look forward to welcoming you back again. Echo Chen, Assistant Operations Manager
Prefect for weekend getaway”
Great location, a lot of good food nearby. Room is spacious and very clean!!
Dear Guest, Thank you for staying with Fraser Suites Shenzhen and taking the time to share your positive feedback of our location convenience and room space and cleanliness. We look forward to welcoming you back again and to creating more memorable experience for you. Best regards, Echo Chen Asst. Operations Manager
Price is on the high side. Breakfast is average Room is big and comfy. Location is ok.
Dear Guest, Thank you for staying with Fraser Suites Shenzhen and taking the time to share your feedback with us. We look forward to welcoming you back again and to creating more memorable experience for you. Best regards, Echo Chen Asst. Operations Manager
best part about this hotel is there is a big shopping mall just 2 minutes away!
Dear Ken, Thank you very much for staying with Fraser Suites Shenzhen. We are very grateful for your very positive feedback of our location. We sincerely look forward to creating more and more excellent stay experiences for you in the future. Best regards, Echo Chen Asst. Operations Manager
clean n good ”
good location. just beside 九方shopping. very clean hotel. was upgraded to 1 bedroom suite. on the last night due to socket outlet problem was upgraded to a duplex suite. front desk staff are very helpful.
Dear Guest Thank you very much for staying with Fraser Suites Shenzhen and sharing your stay experience. We are very grateful for your recognition on our staff and we look forward to welcoming you back soon. Echo Chen, Assistant Operations Manager
Best of the best hotels! Fantastic rooftop views. ”
This was our second hotel I stayed at in Shenzhen and it was amazing. The place is practically brand new with fantastic amenities (good gym - has free weights, sauna, tub) Views from rooftop bar are very nice. Highly recommend! Rooms were 1st class. Nothing but the best. Only fault would be pool is not open yet, but it should be soon. It's on the rooftop and will be amazing once it has opened. Customer service at the front desk was fantastic as well A+
Dear Guest, Thank you very much for staying with Fraser Suites Shenzhen and sharing your FANTASTIC reviews. We are more than happy to learn that our Front Desk staff extended fantastic service to you and that your had a memorable stay with us. Your experience matters. And you are right, we have been working on the opening of the pool and I believe it won't be too long from now. Thank you again for your support and please know that you are always welcome with open arms to be back. Best Regards, Echo Chen, Assistant Operations Manager
Excellent business hotel, close to all stores ...”
Excellent business hotel, close to all stores, the "electronic shopping mall" and just across the street is a coffee shop (OAK coffee) that has nice snacks. Highly recommended
Dear Guest, Thank you very much for staying with Fraser Suites Shenzhen and sharing your positive feedback. We look forward to welcoming you back again soon. Best regards, Echo Chen Asst. Operations Manager
Very nice place”
I went there with my parents, this whole trip stayed in 2 of Fraser's properties... Guangzhou and Shenzhen... both were very good, think we get a bigger room, like to be able to do laundry too, every room has a TV. Very friendly staff, reasonable breakfast (I'm spoilt with very good buffet breakfast)... but why 2 room unit only 2 free breakfast?
Dear Guest, Thank you very much for staying with Fraser Suites Shenzhen. We appreciate your support for our property in Guangzhou as well. It is nice to read your positive comment on our room, our facilities, our breakfast and most happily our staff service. For two-bedroom apartment we offer two complimentary breakfasts and discounted price (CNY98) for the third breakfast onwards. We look forward to welcoming you and your family back! Best regards, Echo Chen, Asst. Operations Manager
Big, clean room. Bathroom separated. washing machine included. Good for family travel, couple travel. Good restaurants and shopping places near the hotel. Only one small complaint is breakfast. Good quality, but no food just after timeout.
Dear Guest, It was such an honor and pleasure to have you stay with us at Fraser Suites Shenzhen. Thank you for sharing your positive review on our spacious, clean and fully-equipped room and our convenient location. Your feedback of our breakfast is valuable to us too and we have shared with the team as good reminder. We look forward to welcoming you back again. Echo Chen, Operations Dept.
They upgraded us for free, my boyfriend and I loved this huge suite! The room is super clean and functional, we felt very pampered by the luxuriousness of the room. Really great value for the money given the location and the level of the facilities!
Dear Guest, Thank you very much for staying with Fraser Suites Shenzhen. We are so happy to learn that you and your friend had an enjoyable stay with us and we feel very honored. Please know that you are always welcome to be back. We look forward to sharing more memorable experience with you. Best Regards, Echo Chen, Assistant Operations Manager
Decent but Nagging staff ”
The view from the infinity pool is the best thing. Sadly, it is blighted by a pool boy who whines about everything and forces you to use a pool cap for 40 RMB each, while arguing against flying a drone which is perfectly legal in Shenzhen. The location is nice and convenient with many restaurants. The breakfast buffet is quite good.
Dear Rohit, First of all thank you very much for staying with Fraser Suites Shenzhen. I am very glad that you liked our location and our breakfast. The pool just like you said, has a stunning view of CBD Area. I do want to sincerely apologize for the way our lifeguard communicated with you. However we hope to gain our understanding on the requirement of wearing a swimming cap, as it is required by local Hygiene Bureau. We do not wish to go against the regulation so as to ensure the long term operations of the pool. We also understand the drone flying policy in Shenzhen. Our intention was and is to ensure the safely of all guests on the rooftop. Nevertheless, we appreciate your review and please come back to stay with us when you next visit this area. We will create you a more memorable experience. All the best, Echo Chen, Assistant Operations Manager
Theybgave me free upgrade from standard room to a suite”
Suites is very spacious. Stuffs in bathroom are pretty standard, exactly the same as lower tiered fransers hotel i have been to earlier. Expected more as paying premium
Dear Kin, Thank you very much for your continued supports for Frasers Hospitality and we were honored to have you with us at Fraser Suites Shenzhen. Your feedback values and does give us a different idea to think about regarding the amenities. We look forward to creating more and more memorable experiences for you in all different ways. Best regards, Echo Chen Asst. Ops. Mgr
good location, shopping arcade nearby.. very big room, about 1000m2 for couple. excellent!
Dear Hiu, Thank you very much for staying with Fraser Suites Shenzhen and taking the time to share your feedback with us. We are very glad to learn that you had an excellent stay with us and that you liked our room space and property location. We sincerely hope to see you back again soon. Best regards, Echo Chen, Operations