Fraser Suites Singapore
Fraser Suites Singapore
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 Fraser Suites Singapore
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Location
Very good
7.9
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Fraser Suites Singapore

Serviced apartment
Have a question for Fraser Suites Singapore?
Excellent
From 581 reviewsSee what guests said
8.3
  • Airport transfer

  • 790 meters to public transportation

  • Free Wi-Fi in all rooms

  • Sauna

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Room choices
8.8
Excellent
Room comfort & quality
3 Bedroom Premier
3 Bedroom Premier
...
  • City view
  • 107 m²/1152 ft²
  • 1 king bed
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2 Bedroom Premier
2 Bedroom Premier
...
  • City view
  • 93 m²/1001 ft²
  • 1 king bed
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1 Bedroom Premier
1 Bedroom Premier
...
  • City view
  • 62 m²/667 ft²
  • 1 king bed
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Mystery Room
Mystery Room
...
  • 50 m²/538 ft²
  • Shower and bathtub
  • 1 super king bed
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Have a question for Fraser Suites Singapore?
More about Fraser Suites Singapore

More about Fraser Suites Singapore

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Asian cuisine
Asian cuisine
Boon Tong Kee at River Valley
330 mAsian, Chinese, Singaporean
Imperial Treasure Cantonese Cuisine
490 mAsian, Chinese
Ya Hua Bak Kut Teh
680 mAsian, Chinese, Soups
Chinese cuisine
Chinese cuisine
Kew Garden Restaurant
1.1 kmChinese
River Palace Chinese Restaurant
1.1 kmChinese
Ting Heng Seafood Restaurant
1.3 kmChinese, Seafood
Japanese cuisine
Japanese cuisine
Nagae
930 mJapanese, Sushi
Akira Japanese Restaurant
1.2 kmJapanese
Tenshin
1.3 kmJapanese

What they offer

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What's nearby

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Guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (581)Booking.com Reviews (360)
8.3
Excellent
Filter by guest type:
Cleanliness8.8
Facilities8.7
Location7.9
Room comfort and quality8.8
Service8.7
Value for money8.3
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Showing 465 verified guest comments
12345
7.6
Edward from Australia
Couple
1 Bedroom Premier
Stayed 7 nights in March 2018
Very good”
Great place, location and staff but the dining room needs to be better run. No bacon (Moslem influence re. that) which raises the question who is the customer here? Whoever heard of beef or turkey bacon? (too bad for the Indians who don't eat beef.
Reviewed March 22, 2018
Dear Edward, Thank you for sharing your experience during your stay with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. We hope to have another opportunity to welcome you back in the near future. Sincerely, Amy Lee Service Quality Manager
Responded March 25, 2018
Fraser Suites Singapore
10.0
Zolboo from Mongolia
Couple
1 Bedroom Premier
Stayed 19 nights in January 2018
Exceptional”
Very nice hotel in the Singapore
Reviewed February 02, 2018
Dear Zolboo, Thank you for taking time to give us your review. We hope you had a memorable experience with at Fraser Suites. Looking forward to welcome you back very soon! Sincerely, Amy Lee Service Quality Manager
Responded March 02, 2018
Fraser Suites Singapore
6.4
erdenetsogt from Mongolia
Couple
1 Bedroom Premier
Stayed 8 nights in December 2017
Good”
Stayed a week at this hotel. Hotel staffs were friendly, room size and room arrangement was excellent , hotel has wide spacious corridor. Free shuttle bus to Orchard and Suntec city every hour. Hotel is becoming older , need renovation soon. Check in time is too late, 3PM.
Reviewed January 05, 2018
Dear Mr Erdenetsogt, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great Fraser experience that so many of our guests have grown so fond of. Sincerely, Amy Lee Service Quality Manager
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Fraser Suites Singapore
9.6
Biljana from Australia
Family with young children
2 Bedroom Premier
Stayed 8 nights in December 2017
Great value outstanding service ”
We arrived on a late flight on Christmas day at the Fraser Suites on River Valley. We were greeted by a very welcoming staff . Jovy had all our paperwork and swipe cards ready to go and were taken to our suite as requested on the top floor. OMG we walked in to a two bed suite self contained kitchen 2xbathrooms. Ckean and comfortable 😊 For the next 7 nights our suite was cleaned by the most beautiful kind caring Lucy as part of the service. Nicolle was always too happy to find us a table for a scrumptious buffet breakfast and warm our sons milk bottle. Steven sorted our FREE WiFi issues, Jovy and Karren ordered us McDonalds and brought it out by the pool, young Thomas the concierge with the most welcoming smile, Cheah Sandryne Shahari we can not THANK YOU ENOUGH. Your hospitality professionalism your positive attitude kind caring and willingness to go out of your way is appreciated. Highly recommend any travelers no matter wherever you are from to come stay here. THANK YOU ALL
Reviewed January 02, 2018
10.0
Emma from Australia
Family with young children
3 Bedroom Premier
Stayed 10 nights in December 2017
Great family accommodation - 4 kid family (6-12 years)”
We have been staying here on and off for years. We would definitely recommend the hotel to families. The three bed apartments are a great find if you have 3 or 4 kids and are struggling to find accommodation. The free Wi-Fi and TV's in each of the bedrooms are an added family bonus! Fraser Suites has all the benefits of a resort hotel, eg pool, gym, kids playroom, playground etc. plus a washing machine and full kitchen (including a coffee machine). Its super convenient with a shopping centre and supermarket in the same complex. There are also loads of restaurants within walking distance. We often use the shuttle bus.
Reviewed December 22, 2017
Dear Emma, Thank you for taking time to give us your valuable review! Once again, thank you for choosing Fraser Suites. We trust that you and your family had a wonderful memorable experience with us. Looking forward to welcome you back 'home' very soon! Merry Christmas! Amy Lee Service Quality Manager
Responded December 23, 2017
Fraser Suites Singapore
8.8
Sarah from Philippines
Family with young children
2 Bedroom Premier
Stayed 10 nights in October 2017
Perfect for families”
We were very happy with our stay in Fraser Suites. The room has everything you need (even a washer and dryer). It is perfect for families with children. The rooms are clean and well maintained. It is also very affordable compared to other hotels in Singapore. Breakfast is sufficient. We will definitely choose Fraser Suites again the next time we visit Singapore.
Reviewed November 16, 2017
Dear Sarah, Thank you for taking time to give us your valuable review. We trust that you and your family had a memorable Fraser Experience with us. Looking forward to welcome you back to Fraser Suites in the near future. Sincerely, Amy Lee Service Quality Manager
Responded November 17, 2017
Fraser Suites Singapore
8.8
andreas
Family with young children
2 Bedroom Premier
Stayed 3 nights in March 2017
Excellent”
very nice property
Reviewed November 06, 2017
Dear Guest, Thank you for taking time to give us a review. We hope that you had a memorable Fraser Experience. Looking forward to welcome you back again in the near future. Sincerely, Amy Lee Service Quality Manager
Responded November 13, 2017
Fraser Suites Singapore
8.0
ZHEN
Family with young children
2 Bedroom Premier
Stayed 4 nights in October 2017
Not perfect”
Our stay in Fraser suite could be a perfect experience with all 5 stars, the facilities, the staff, the service, are all simple outstanding. From the first moment we step into the hotel we were impressed with the simile of the staff. The cleaning of the hotel was spotless, well equipped service apartment, daily make up service, free bottled water, large shower room. BUT, there is one thing that killed all the good thing, and I feel sorry to leave this "bad" review giving the attitude of the staff: The bed linen WAS not fresh when we arrived. Seems like the people who made up the room was too lazy to change the linen for the beds and simply made look like fresh. I am in the hotel industry myself and I know straight away if the linen is fresh or not. I am sure it wasn't the management but the front line staff that made this happen, simply being lazy. If management from Fraser suite is reading this review, please do not let one lazy staff destroy all the good and hard work you have done。
Reviewed November 01, 2017
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. This is certainly unacceptable and we would like to assure you that we are investigating the matter. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great Fraser experience that so many of our guests have grown so fond of. Sincerely, Amy Lee Service Quality Manager
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Fraser Suites Singapore
7.2
NADIAH from Singapore
Family with young children
1 Bedroom Premier
Stayed 4 nights in March 2017
Staycaytion”
Room is spacious. The facilities are just like those of a condominium.
Reviewed October 31, 2017
Dear Nadiah, Thank you for taking time to give us a review. We trust that you had a memorable Fraser Experience at Fraser Suites. We look forward to welcome you back for many more Fraser Moments at Fraser Suites! Sincerely, Amy Lee Service Quality Manager
Responded November 04, 2017
Fraser Suites Singapore
9.6
Diah from Indonesia
Family with young children
2 Bedroom Premier
Stayed 4 nights in September 2017
Pleasant and Memorable experience”
I’m travelling to Singapore celebrating my daughter 2’nd birthday, while having my Babymoon holiday.. Staying at Fraser Suites, makes our family vacation so pleasant and memorable. Fraser’s makes sure that everything me and family needs are well taking care of.. They even took the extra miles for my daughter’s birthday.. They gave a birthday cake, a doll and snacks for her.. 👌🏻👍🏻😊 and all the staffs there are super friendly with kids, making sure that she’s happy during her stay at Fraser’s.. so WELL DONE Fraser.. 👍🏻👍🏻👍🏻 will surely comeback again when i visit Singapore. Thank you for everything!! I’m a HAPPY guest indeed.. 😍😊😁
Reviewed September 30, 2017
Dear Diah, Thank you taking time to give us your valuable review! Our staff takes pride in delivering memorable experience for every guests, including the little ones. We are delighted to know that you and your family had a pleasant and memorable stay at Fraser Suites. Looking forward to welcome you and your family back for many Fraser experiences in the near future! Sincerely, Amy Lee Service Quality Manager
Responded October 08, 2017
Fraser Suites Singapore
9.6
Helen from Australia
Couple
2 Bedroom Premier
Stayed 10 nights in August 2017
Exceptional”
What a great experience. Shuttle bus was fantastic and breakfast offered something for everyone.
Reviewed August 19, 2017
8.4
Catherine from Macau
Family with young children
2 Bedroom Premier
Stayed 7 nights in July 2017
Great for family trip”
90% cleaness of room, staffs friendly, location very to find out. Swimming pool has alot swimming tools n play toys for use. Lifting nice cuz no needa wait for longtime.
Reviewed July 30, 2017
Dear Catherine, Thank you for taking time to give us your valuable review. We are happy to know that you and your family had an enjoyable stay with us! We apologise that our cleanliness did not meet your 100%. Rest assure that our Housekeeping team is working on the flaws now. Meanwhile, we love to welcome you back to Fraser Suites again soon! Sincerely, Amy Lee Service Quality Manager
Responded August 10, 2017
Fraser Suites Singapore
10.0
Lai from Philippines
Family with teens
2 Bedroom Premier
Stayed 4 nights in July 2017
Exceptional”
Staffs are kind, friendly and helpful, especially the Pinay at the front desk (so sorry i wasn't able to ask for her name). The place is very clean. Not much variety on breakfast menu, but food is fine.
Reviewed July 21, 2017
Dear Lai, Thank you for taking time to give us your valuable feedback. It is delighted to know that you and your family had an enjoyable stay with us. We have noted your comments of the breakfast variety and rest assure that we are continuously working on it. Meanwhile we hope to welcome you back to Fraser Suites in the near future. Sincerely, Amy Lee Service Quality Manager
Responded August 12, 2017
Fraser Suites Singapore
10.0
Falih from Australia
Family with teens
3 Bedroom Premier
Stayed 7 nights in July 2017
Absolutely Perfect ”
From the moment we arrived we felt relaxed. The staff were wonderful and the room and facilities amazing. Nice spread and breakfast and the Apartment had everything we needed even down to the little things. There were 2 shuttle busses to Orchard Road and Suntec City both which stopped at multiple locations and they were definitely the cherry on top. Would definitely recommend anyone, family or solo to stay here
Reviewed July 21, 2017
Dear Falih, Thank you for taking time to give us such a wonderful review! Our staff takes pride in delivering memorable experiences for every guest. We are happy to know that your stay ay Fraser Suites was absolutely perfect! We love to welcome you back again soon! Sincerely, Amy Lee Service Quality Manager
Responded August 12, 2017
Fraser Suites Singapore
9.2
Denzil from Australia
Family with young children
2 Bedroom Premier
Stayed 7 nights in July 2017
Exceptional”
Excellent hotel with fabulous staff and in a great location (away from all the shops etc)
Reviewed July 17, 2017
10.0
Sarah from Australia
Family with young children
3 Bedroom Premier
Stayed 7 nights in July 2017
Perfect family holiday”
Pros : Extremely helpful , polite staff. Good choices for room service, kids loved spaghetti bog. Prompt resolution of housekeeping and maintenance issues. Clean apartment. Nice pool plus kids wading pool and spa. Gym looking out on to pool. Small kids pirate ship playground near pool. Well thought out kids indoor/outdoor play area on level 3. Quiet rooms. Good location . Supermarket and ice cream shop directly below hotel - this was so convenient. Superb breakfasts, choices changed evety day. Air conditioning works well. Lifts so efficient, no waiting. This is our second stay at Fraser Suites and we will be back. Cons: bed configuration fixed in 3 bed apartment to queen bed, king bed and single bed. Would have liked 2 single beds in a room for kids but of course we managed. Spa not warm. Maybe because climate so warm anyway but personally I hate getting in to cold water !
Reviewed July 13, 2017
8.4
Pui from Singapore
Family with young children
1 Bedroom Premier
Stayed 2 nights in June 2017
Excellent”
The facilities are multiple and suitable for adults and children. Location is really convenient and I enjoyed walking down to the supermarket as well as eateries nearby. The dining area is kind of small though. Didn't enjoy the breakfast.
Reviewed June 30, 2017
7.6
ying from Singapore
Group
1 Bedroom Premier
Stayed 1 night in June 2017
value for money”
The room is big for the money paid. The kitchnette is well equipped with the plates, utensils, pots etc. We had a good stay and it feels like home. Very cosy and comfortable. Would definitely come back again.
Reviewed June 27, 2017
8.8
Nguyen from Vietnam
Family with teens
1 Bedroom Premier
Stayed 3 nights in June 2017
Good value”
Modern design, clean, good pool and sauna, reasonable price for food, breakfast adequate but not as good as at the 5 stars hotel.
Reviewed June 26, 2017
8.8
wee from Singapore
Family with teens
2 Bedroom Premier
Stayed 2 nights in June 2017
My whole family love it”
It was for my brother farewell staycation. Everyone love it!
Reviewed June 26, 2017
12345
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