20 Jan 2019
Sunday
21 Jan 2019
Monday
2 adults
1 room
Fraser Suites Sydney
Fraser Suites Sydney
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8.8
Excellent

"Good Location and close to the city"

Chandra E.

|

May 7, 2018

Studio Deluxe Room Fraser Suites Sydney
Studio Deluxe Room
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Lobby Fraser Suites Sydney
Lobby
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Lobby Fraser Suites Sydney
Lobby
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Swimming pool Fraser Suites Sydney
Swimming pool
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See map Fraser Suites Sydney
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Exceptional
Location
9.3
See all 6 photos Fraser Suites Sydney
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What guests are saying:
Good Location and close to the city
Chandra from Indonesia
Couple
Perfect location ie 2-3 minute walk from Town Hall train station. Clean and spacious room. Breakfast was average for a 5-star accommodation. Check-in and check-out were smooth.
Kai from Malaysia
Business traveler
So close to everything in the city, and great toiletries.
Kathryn from Australia
Couple
Great location, has it's own car parking, definitely one of the top 10 in the Cbd. Will stay again.
Brenden from Australia
Couple
Would definitely stay again
Karen from Australia
Family with teens
Easy to go to the Town Hall station, Darling Harbour which helps me to save cost of transportation. Nice staff and service.
siritorn from Thailand
Family with young children
Good location , just next to town hall station Walking distance to darling Harbour Staffs are nice and helpful
Vivien from Hong Kong
Family with teens
Good location. Just walking distance to the city centre and Chinatown. Good value for the $50/pd no limited entry parking. Will come back for sure.
ZHANG from China
Business traveler

Fraser Suites Sydney

488 Kent Street, Sydney CBD, Sydney, Australia - View on map
Exceptional location
- Inside city center
- What's nearby?
Excellent
From 904 reviewsSee what guests said
8.6
/
10
Excellent cleanliness
8.9
Recommended by 93% of guests
Value for money8.2
Distance to city center0.1 km
Location rating9.3
Nearest airportSydney (Kingsford Smith) Airport (SYD)
Distance to airport7.7 km

  • 210 meters to public transportation

  • Airport transfer

  • Located in heart of Sydney

  • Free Wi-Fi in all rooms!

Select your room
8.7
Excellent
Room comfort & quality
Don't miss out!3 travelers have booked today.
1 Bedroom Executive Suite
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1 Bedroom Executive Suite
...
  • Room size: 46 m²/495 ft²
  • Harbor view
  • 1 king bed or 2 single beds
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2 Bedroom Executive Apartment
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2 Bedroom Executive Apartment
...
  • Room size: 95 m²/1023 ft²
  • City view
  • 2 double beds
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2 Bedroom Deluxe Suite
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2 Bedroom Deluxe Suite
...
  • Room size: 95 m²/1023 ft²
  • City view
  • 1 queen bed & 2 single beds...
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1 Bedroom Premier
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1 Bedroom Premier
...
  • Room size: 56 m²/603 ft²
  • City view
  • 1 queen bed
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1 Bedroom Deluxe Suite
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1 Bedroom Deluxe Suite
...
  • Room size: 56 m²/603 ft²
  • City view
  • 1 double bed or 2 single be...
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Studio Executive
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Studio Executive
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 double bed or 2 single be...
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Studio Deluxe Room
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Studio Deluxe Room
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 double bed or 2 single be...
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Room Selected at Check In
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Room Selected at Check In
...
  • Room size: 46 m²/495 ft²
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Suite Premier One Bedroom
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Suite Premier One Bedroom
...
  • Room size: 56 m²/603 ft²
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Deluxe Studio Suite
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Deluxe Studio Suite
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  • Non-smoking
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Have a question for Fraser Suites Sydney?

What people love about the property

  • 10.0
    Exceptional

    "Excellent Service."

    juliette K.

    |

    July 25, 2016

  • 9.6
    Exceptional

    "Very helpful reservation (James) and hotel staff."

    Rebecca

    |

    September 15, 2016

  • 8.4
    Excellent

    "Clean, spacious & enjoyable"

    Suwandi

    |

    July 11, 2016

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More about Fraser Suites Sydney

More about Fraser Suites Sydney

8.4
Excellent

"Great room, spacious, feel like being in a lovely home."

Phudit

|

June 4, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Australian cuisine
Australian cuisine
3 Wise Monkeys
170 m Australian, Bar, Pub
Scary Canary Backpacker Bar
200 m Australian, Bar, Pub
Barkers Restaurant
210 m Australian
American cuisine
American cuisine
Sanctuary Hotel
120 m American, Australian, Bar
Lord of the Fries
140 m American, Fast food, Vegetarian
Star Bar
150 m American, Australian, Bar
Asian cuisine
Asian cuisine
Senyai
Asian, Thai
Jimmy's Recipe Malaysia
40 m Asian, Malaysian, Singaporean
Yebisu Izakaya
60 m Asian, Japanese, Sushi

What they offer

9.2
Exceptional

"Room was comfortable, clean and spacious."

Sheau I.

|

April 23, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (904)Booking.com Reviews (1166)
8.6
/
10
Excellent
From 904 reviews
Cleanliness8.9
Facilities8.4
Location9.3
Room comfort and quality8.7
Service8.6
Value for money8.2
Provided by verified guests of Agoda
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All guests (904)
All room types

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Showing 653 verified guest comments
12345
9.6
Exceptional
Trent from Australia
Couple
Studio Deluxe Room
Stayed 3 nights in January 2019
Excellent service”
A comfortable hotel with good facilities. What stands out most is the very friendly and helpful staff. I'd like to make a special mention of Hani, who went out of her way to make our stay comfortable. We got the room at a discounted rate - it was good value at the discounted rate.
Reviewed January 08, 2019
Dear Trent, I would like to thank you for taking the time to provide such a strong review of Fraser Suites Sydney! It was an absolute pleasure having you stay with us, and it certainly sounds as though you enjoyed your time. We pride ourselves on providing high level customer service to all, and I am so very pleased that the team were able to provide this to you. I can confirm that these comments have been passed onto Hani. I look forward to welcoming you back to the property at some point in the near future. Sincerely, Will Jones Assistant Manager
Responded January 13, 2019
Fraser Suites Sydney
8.4
Excellent
Eveline from Indonesia
Family with young children
1 Bedroom Deluxe Suite
Stayed 4 nights in December 2018
Perfect location, luxury, super clean, 5 mins to townhall & darling harbour, cant find lost item”
Stay for 7 nights with 2 separate booking, 1 deluxe & 1 executive but end up stay in executive room, thanks for free upgrade. bought executive room darling harbour view for New year eve from agoda (with picture of corner room), got only slight view of darling harbour but high floor. Staff said corner room full booked. Enjoy all my stay and everything was fine. Also got high chair for my baby. However, Poor cleaning service when check out, left my international adaptor attached in the kitchen & perfume in bathroom. Came back to check but they said staff didnt find them in the room. The fact that we left the items (not much) & staff has checked thoroughly before new guest came made us left with bad reputation to the hotel’s room service.
Reviewed January 03, 2019
Dear Eveline, I would like to thank you for taking the time to provide such a strong review of Fraser Suites Sydney. It was our pleasure having you stay with us, and it certainly sounds as though you enjoyed your time. I would also like to thank you for informing us of your issues with the lost property items. I can confirm that we have taken note of this, and should these items be located, I will be sure to have the team contact yourself immediately. Sincerely, Will Jones Assistant Manager
Responded January 13, 2019
Fraser Suites Sydney
10.0
Exceptional
Patrick from Ireland
Couple
1 Bedroom Deluxe Suite
Stayed 1 night in December 2018
Very impressed”
Our suite was very nice indeed. Large, well equipped and comfortable. There is no residents bar and I guess there isn’t supposed to be, being a “suites” offering, so I won’t knock them for that, I’ll just be mindful of checking in advance. Great places and good helpful staf. Stored our luggage safely for the day, allowing us to walk to Darling Harbour and then to the opera house for sightseeing before leaving. No complaints at all.
Reviewed December 31, 2018
Dear Patrick, I would like to thank you for taking the time to provide a perfect review of Fraser Suites Sydney! It was an absolute pleasure having you stay with us, and it certainly sounds as though you enjoyed your time. I look forward to the opportunity of welcoming you back to the property at some point in the near future. Sincerely, Will Jones Assistant Manager
Responded January 13, 2019
Fraser Suites Sydney
6.8
Good
XINYUAN from China
Family with young children
1 Bedroom Deluxe Suite
Stayed 1 night in January 2019
I paid for two nights with extra bed, but the hotel didn’t provide the extra bed for the first night”
I paid for two nights with extra bed. But the hotel didn’t provide the bed for the first night. Asked for refund for the extra bed for the first night, hotel refused. They only can provide me late check out or free breakfast for the last day. However, I explained to staff, I’m the single mum travel with two two little kids and need catch the flight early in the morning, and I don’t need late check out and also, it’s hard for me to have breakfast with two little kids in the early morning. But the hotel still refused to refund the $65 to me. As the staff said they didn’t know I didn’t recieve the bed for the first night. However, everything I on the confirmation letter!! If they didn’t know, how can they put the bed into my room for the second night! ! It’s the second time I stay with the hotel, won’t come back again!
Reviewed January 07, 2019
9.2
Exceptional
Alistair from Australia
Business traveler
1 Bedroom Deluxe Suite
Stayed 2 nights in November 2018
Always at a good standard.”
I don't use this venue frequently but am always happy when i do. It's in a great location central to everything and suites are some of the best in Sydney. Pricing this trip was high but Sydney was flooded with cruise ships who's patrons all had a night a shore and hence accomodation was tight.
Reviewed November 26, 2018
Dear Alistair, Thank you for taking the time to share your experience with other us. Experiences like yours fuel our passion for service. Your kind comments have been shared with the rest of the team, who will be motivated to continue the endless pursuit of delivering the perfect stay. We certainly welcome you back to an enhanced Fraser Suites experience on your next visit to Sydney, please connect with us via our Socials (Instagram and Facebook) to see all our exciting packages on offer for your next visit. Sincerely, Will Jones Assistant Manager
Responded November 29, 2018
Fraser Suites Sydney
9.6
Exceptional
Sheau from Australia
Business traveler
Studio Deluxe Room
Stayed 2 nights in October 2018
Great Location and Clean Room”
Great location, comfortable and clean room. WiFi speed was good. Water pressure was good. Walking distance to eateries, shopping and train station. Always my first choice when I travel to Sydney for business trip.
Reviewed November 26, 2018
Dear Sheau, Thank you for taking the time to share your experience with other us. Experiences like yours fuel our passion for service. Your kind comments have been shared with the rest of the team, who will be motivated to continue the endless pursuit of delivering the perfect stay. We certainly welcome you back to an enhanced Fraser Suites experience on your next visit to Sydney, please connect with us via our Socials (Instagram and Facebook) to see all our exciting packages on offer for your next visit. Sincerely, Will Jones Assistant Manager
Responded November 29, 2018
Fraser Suites Sydney
9.6
Exceptional
Wan from Malaysia
Couple
Studio Deluxe Room
Stayed 5 nights in November 2018
Near to city”
The hotel location is good, near to inside city. There are a lot of shop nearby and also near to train station which is the best for this hotel. Besides, the room are consider spacious and the water pressure are excellent.
Reviewed November 13, 2018
Dear Wan, Thank you for taking the time to share your experience with other us. Experiences like yours fuel our passion for service. Your kind comments have been shared with the rest of the team, who will be motivated to continue the endless pursuit of delivering the perfect stay. We certainly welcome you back to an enhanced Fraser Suites experience on your next visit to Sydney, please connect with us via our Socials (Instagram and Facebook) to see all our exciting packages on offer for your next visit. Sincerely, Will Jones Assistant Manager
Responded November 29, 2018
Fraser Suites Sydney
9.2
Exceptional
michelle from Australia
Couple
Studio Executive
Stayed 2 nights in November 2018
5 starts on everything ”
Location - check Staff - Check Clean and spacious rooms
Reviewed January 09, 2019
Dear Michelle, I would like to thank you for taking the time to provide such a strong review of Fraser Suites Sydney! It was our absolute pleasure having you stay with us, and it certainly sounds as though you enjoyed your time. I would certainly like the opportunity to welcome you back to the property, and should you wish to discuss this or your most recent stay, please feel free to contact myself at the property directly. Sincerely, Will Jones Assistant Manager
Responded January 13, 2019
Fraser Suites Sydney
8.8
Excellent
Doyoung from Australia
Solo traveler
1 Bedroom Deluxe Suite
Stayed 1 night in April 2018
not bad”
I think it is not available early check in. I was waited more than 2 hours from 12pm. Also, I haven't any bar items, but they charge bills and I complained. If I didnt check my account, they would take my money
Reviewed September 17, 2018
6.4
Good
XINYUAN from China
Family with young children
1 Bedroom Deluxe Suite
Stayed 1 night in January 2019
Good”
I’m the single mum travel with two little kids. Very unhappy stay. I paid for extra bed, but didn’t provide to me, and refused to refund!! Won’t come back again.
Reviewed January 07, 2019
10.0
Exceptional
Corey from United States
Solo traveler
Studio Deluxe Room
Stayed 1 night in December 2018
Exceptional”
I only stayed at this hotel one night before heading back to the states. This is an excellent hotel (my room was pretty much a one bedroom suite with a living room, kitchen and dining room). I arrived at the hotel early Sunday morning, my room was not available yet but I was given access to the floor where the gym and pool is located and was able to take a shower and freshen up. The service at this hotel was excellent, everyone was friendly and helpful and made me feel welcomed. The location of the hotel is excellent, there is a food court right next door and you are a short five minute walk to to Queen Victoria Building, Pitt Street Mall and Westfield shopping center. I would like to say, I was leaving the next morning and I booked a shuttle that never showed up, they were quickly to help, flag down a taxi so I can get to to the airport on time. They went above and beyond and was very helpful. If I'm every in Sydney again, I will most definitely stay at this hotel again.
Reviewed December 19, 2018
Dear Corey, I would like to thank you for taking the time to provide such an overwhelming review of Fraser Suites Sydney! It was honestly our absolute pleasure having you stay with us, and it certainly sounds as though you enjoyed your time. I look forward to welcoming you back to the property at some point in the near future. Sincerely, Will Jones Assistant Manager
Responded January 13, 2019
Fraser Suites Sydney
9.6
Exceptional
Andrew from Australia
Business traveler
Studio Executive
Stayed 1 night in October 2018
Excellent in all ways!”
Service was great from the minute I checked in to the moment I left. The rooms are well appointed, clean and of 5 star quality. Would highly recommend and will be back. Very glad I have discovered this hotel group for my future travels.
Reviewed October 28, 2018
Dear Andrew, Thank you for taking the time to share your experience with other us. Experiences like yours fuel our passion for service. Your kind comments have been shared with the rest of the team, who will be motivated to continue the endless pursuit of delivering the perfect stay. We certainly welcome you back to an enhanced Fraser Suites experience on your next visit to Sydney, please connect with us via our Socials (Instagram and Facebook) to see all our exciting packages on offer for your next visit. Sincerely, Will Jones Assistant Manager
Responded November 29, 2018
Fraser Suites Sydney
9.2
Exceptional
Sheau from Australia
Business traveler
1 Bedroom Deluxe Suite
Stayed 5 nights in April 2018
Comfortable Room and Great Location”
A return guest and will definitely choose this hotel again for my next stay. The staff is very friendly and helpful. Quick check-in and check-out process. Room was comfortable, clean and spacious. WiFi speed and shower water pressure was good. Room service was good but they don't serve drinks which is a drawback. Close to train station, eateries and shopping. Overall I am very satisfied with this hotel.
Reviewed April 23, 2018
Thank you for being our guests and choosing us for your visit to our beautiful city. We are delighted to have had the opportunity to serve you. Please connect with us on Instagram - #frasersuitessydney, to hear about upcoming specials competitions we have. Sincerely Tatenda Manduku
Responded April 27, 2018
Fraser Suites Sydney
8.4
Excellent
David from Australia
Business traveler
Studio Executive
Stayed 1 night in February 2018
Good - room a bit small”
The staff at Fraser Suites Sydney are very professional and everything is as expected. The only disappointment was the much smaller room - I was visiting for the second time and was a bit surprised how cramped the room was.
Reviewed March 11, 2018
Thank you for the marvellous review, it's great to know that you have found a great alternative to a traditional hotel. We are pleased to have made a positive impression on you! To us experience matters. We love to make our guests happy, and we hope to have another opportunity to welcome you as our guest. Kind Regards, Tate Manduku
Responded April 27, 2018
Fraser Suites Sydney
10.0
Exceptional
Anapat from Thailand
Solo traveler
Studio Deluxe Room
Stayed 1 night in January 2018
Perfect. ”
Requested a quiet room (i’m A light sleeper) on a high floor and they were able to accommodate to the request. Got a great 30th fl view of the city and slept like a baby. Location was perfect within walking distance of shopping malls, pubs, restaurants and a convenience store. Highly recommend Down N Out burger for burger connoisseurs which is 3 mins walk from the hotel. Will def stay again.
Reviewed January 20, 2018
7.6
Very good
Shlomi from Hong Kong
Family with young children
2 Bedroom Executive Apartment
Stayed 3 nights in December 2018
Good Stay in Sydney CBD”
Location is very good and on a walking distance from the main CBD attractions and also the iconic Opera House. Room was clean and equipped with the necessary amenities for a convenient stay. Staff were friendly and assisted with any enquiry we had.
Reviewed December 27, 2018
Dear Shlomi, I would like to thank you for taking the time to provide a review of Fraser Suites Sydney. It was our pleasure having you stay with us, and look forward to welcoming you back to the property at some point in the near future. Sincerely, Will Jones Assistant Manager
Responded January 13, 2019
Fraser Suites Sydney
10.0
Exceptional
Yuxin from China
Business traveler
1 Bedroom Deluxe Suite
Stayed 1 night in January 2019
Really enjoy the stay, the bed is cozy and soft, make me feel asleep immediately. ”
The services are excellent. My grandma appreciate the experience.
Reviewed January 07, 2019
Dear Yuxin, I would like to thank you for taking the time to provide such a strong review of Fraser Suites Sydney! It was our absolute pleasure having you stay with us, and it certainly sounds as though you enjoyed your time. I look forward to the opportunity of welcoming you back to the property at some point in the near future. Sincerely, Will Jones Assistant Manager
Responded January 13, 2019
Fraser Suites Sydney
6.8
Good
Ting from Malaysia
Business traveler
Studio Deluxe Room
Stayed 4 nights in August 2018
Had a great stay ! Truly a Home away from Home. ”
It is in an AMAZING location, 5 mins walk to darling harbor and convention center. I booked the hotel because it has a suite facilities, especially with a cook top at the pantry. Great service and excellent customer orientated hotel. Had a great stay ! Truly a Home away from Home.
Reviewed August 20, 2018
6.4
Good
Eric from Malaysia
Family with young children
Studio Deluxe Room
Stayed 2 nights in July 2018
1 bed room ”
pros location +, very close to f&b, convenient stores , supermarket cons check it staff and front desk -- on our day of check in did not show sincere hospitality. all 4 standing did not even greet or made us feel welcomed. please send for sop training & review for more quality skills team. do send in a mystery guest to understand --- how a ordinary guest feels when the stay at your establishment
Reviewed July 29, 2018
6.4
Good
Eric from Malaysia
Couple
1 Bedroom Deluxe Suite
Stayed 2 nights in July 2018
studio ”
pros location +, very close to f&b, convenient stores , supermarket cons check it staff and front desk -- on our day of check in did not show sincere hospitality. all 4 standing did not even greet or made us feel welcomed. please send for sop training & review for more quality skills team. do send in a mystery guest to understand --- how a ordinary guest feels when the stay at your establishment.
Reviewed July 29, 2018
12345
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Fraser Suites Sydney
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Experiences on Agoda. Because your room is just the beginning.
  • Exceptional location
  • Queen Victoria Building
  • Town Hall Railway Station is within 0.21 km