I would like to Go Green , but...”

I thought putting the Go Green sign means not changing bed sheet and towel only, however, they didn't even empty the rubbish, and refill the tea/coffee/drinking water. Therefore I have to call the staff to come to collect the rubbish, and not to Go Green the next day, just hope the rubbished can be cleaned.

Convenient location and nice hotel”

A few minutes walk to train station Town Hall. Close to Regent Place where lots of restaurants and dessert places to choose from. Walking distance to World Square and Haymarket. The room was clean and neat, very cozy stay.

great location, decent service”

Stayed for 15 nights in April 2019 at $240 a night was very decent by Sydney standards. The suite is large, modern and clean. Cleaning staff needs a bit of reminding at the start but all went well afterwards. Hassan, hotel manager was helpful and attentive to our needs. It could be better if the sauna heat was a bit hotter, the pool was warmer and the Jacuzzi cleaner. Location is great, close to public transport, many restaurants and shops.

Superb”

Superb views, super furniture, superb size of the room, superb price - quality, and superb staff. We got floor 13 (which somehow seemed to be ground floor), we asked for a higher one and they upgraded the room for A$30 to another one in the floor 35.

Excellent”

Located in the centre of Sydney CBD, close to eats and shopping, QVB, Town Hall Station. Walking distance to Darling Harbour. Room was clean and well furnished as expected. Highly recommended if you're looking to stay in Sydney CBD.

Good place hopefully improving ”

Good location, efficient, good value, some staff are going through learning curve. Supervision and housekeeping can be improved.

EXCELLENT”

EXCELLENT LOCATION CLEAN. Everything is good. Reception is good. will come back again.

Good place to stay with big family”

The location is ok, but as a newcomer, it was hard to find the entrance for car park as there is no sign or instruction that we have to go there to drop our luggage. They don't have a dedicated place to pick up/drop off, so we have to do it in the street road long with other parked cars. I just wish they have a proper place for pick up/drop off near the lobby. Other than that, all is ok. Check in process ok, staff is helpful. The room itself is good size, showed a bit of wear off in some area like in the carpet and in the wood floor. But, the room and the bathroom is clean, so that's the most important thing.

Perfect location attached to Regent Place which had lots of restaurants”

Near a supermarket ; and we stumbled on an access door to the restaurants on the 10th floor; close to the townhall station . Spacious 2bedroom apartment. Enjoyed it and will come back to stay there again

Great hotel, fantastic”

My one bedroom apartment was the best I ever had. Very well apointed, very spacious, comfortable. Location is very good, just walking distance from Town Hall Train Station. I will defenitely stay again. All the facilities are well keep, pool is great and the gym is good enought with clean towells for you to use...Definetelly we will be back...

Excellent service”

A comfortable hotel with good facilities. What stands out most is the very friendly and helpful staff. I'd like to make a special mention of Hani, who went out of her way to make our stay comfortable. We got the room at a discounted rate - it was good value at the discounted rate.

Perfect location, luxury, super clean, 5 mins to townhall & darling harbour, cant find lost item”

Stay for 7 nights with 2 separate booking, 1 deluxe & 1 executive but end up stay in executive room, thanks for free upgrade. bought executive room darling harbour view for New year eve from agoda (with picture of corner room), got only slight view of darling harbour but high floor. Staff said corner room full booked. Enjoy all my stay and everything was fine. Also got high chair for my baby. However, Poor cleaning service when check out, left my international adaptor attached in the kitchen & perfume in bathroom. Came back to check but they said staff didnt find them in the room. The fact that we left the items (not much) & staff has checked thoroughly before new guest came made us left with bad reputation to the hotel’s room service.

Always at a good standard.”

I don't use this venue frequently but am always happy when i do. It's in a great location central to everything and suites are some of the best in Sydney. Pricing this trip was high but Sydney was flooded with cruise ships who's patrons all had a night a shore and hence accomodation was tight.

Great Location and Clean Room”

Great location, comfortable and clean room. WiFi speed was good. Water pressure was good. Walking distance to eateries, shopping and train station. Always my first choice when I travel to Sydney for business trip.

Near to city”

The hotel location is good, near to inside city. There are a lot of shop nearby and also near to train station which is the best for this hotel. Besides, the room are consider spacious and the water pressure are excellent.

good location, spacious rooms but needs improvement on hygiene ”

walking distance to town hall station, China town, darling harbour, so very good location. we stayed in 2 bedroom suites room is very spacious but the room is smally throughout the 4 nights we stayed, no improvement after reported. very likely the smells come from the dirty carpet that spreading the foul smell all the time. breakfast is good, has the variety to cater different dietaries.

Exceptional”

Location is perfect, my room was clean, staffs were nice. I got to the hotel around 10 AM from the airport. I couldn't get into the room as their check-in time is 3 PM, however, they allow me to take a shower at their gym/swimming pool facility. Is very near to the townhall station where Woolworth(supermarket) is located, also there is a small convenience store right in front of the hotel.

never stay here again”

the staff at front desk not friendly especiall the person who check me in. i can t stand her facial expression when i ask for early check by ealier . told the hotel fully book when the truth it is hardly full.when you have child travelling you should be considerate abit epecially if person had long flt. never would comeback to this hotel.i should stay at merition instead which was next door.they have the best hospitallty from the time you check till you check out.

Comfortable Room and Great Location”

A return guest and will definitely choose this hotel again for my next stay. The staff is very friendly and helpful. Quick check-in and check-out process. Room was comfortable, clean and spacious. WiFi speed and shower water pressure was good. Room service was good but they don't serve drinks which is a drawback. Close to train station, eateries and shopping. Overall I am very satisfied with this hotel.

Perfect. ”

Requested a quiet room (i’m A light sleeper) on a high floor and they were able to accommodate to the request. Got a great 30th fl view of the city and slept like a baby. Location was perfect within walking distance of shopping malls, pubs, restaurants and a convenience store. Highly recommend Down N Out burger for burger connoisseurs which is 3 mins walk from the hotel. Will def stay again.