Fraser Suites Sydney
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8.6
Excellent
/10
(2271 reviews)See what guests said
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9.3
Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
  • Queen Victoria Building380 m
  • Darling Harbour540 m
  • Sydney Tower Eye and SKYWALK580 m
  • Sydney Aquarium & Sydney Wildlife World680 m
  • Circular Quay1.6 km
  • The Rocks1.73 km
  • Sydney Opera House2.18 km
  • Sydney Harbour4.6 km
  • Bondi Beach6.89 km
  • Manly Beach11.93 km
  • Free Wi-Fi
    2018

    Fraser Suites Sydney

    488 Kent Street, Sydney CBD, Sydney, Australia, 139 - See map

    7 travelers are looking at this property right now

    Book now before it's too late!

    "This is an excellent hotel (my room was pretty much a one bedroom suite with a living room, kitchen and dining room)."
    Corey - December 19, 2018
    Exceptional reputation
    Recommended by 91% of guests
    Excellent cleanliness
    8.8 rating for cleanliness
    Excellent comfort
    8.7 room quality and comfort
    Excellent service
    8.6 rating for service
    • 230 meters to public transportation

    • Airport transfer

    • Located in heart of Sydney

    • Free Wi-Fi in all rooms!

    • Hot tub

    Cheaper than 98% of all properties in Sydney in the last 24 hoursCompared to 8,526 Sydney properties at Agoda for various dates
    Value for money8.2
    Distance to city center0.1 km
    Location rating9.3
    Nearest airportSydney Airport (SYD)
    Distance to airport7.7 km

    Rooms available at Fraser Suites Sydney

    8.7
    Excellent
    Room comfort & quality
    1 Bedroom Executive Suite
    1 Bedroom Executive Suite
    ...
    • Room size: 46 m²/495 ft²
    • Harbor view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    2 Bedroom Executive Apartment
    2 Bedroom Executive Apartment
    ...
    • Room size: 95 m²/1023 ft²
    • City view
    • 2 double beds
    Enter dates to see prices
    2 Bedroom Deluxe Suite
    2 Bedroom Deluxe Suite
    ...
    • Room size: 95 m²/1023 ft²
    • City view
    • 1 queen bed & 2 single beds...
    Enter dates to see prices
    Studio Executive
    Studio Executive
    ...
    • Room size: 27 m²/291 ft²
    • City view
    • 1 double bed or 2 single be...
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    1 Bedroom Premier
    1 Bedroom Premier
    ...
    • Room size: 56 m²/603 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    1 Bedroom Deluxe Suite
    1 Bedroom Deluxe Suite
    ...
    • Room size: 56 m²/603 ft²
    • City view
    • 1 double bed or 2 single be...
    Enter dates to see prices
    Studio Deluxe Room
    Studio Deluxe Room
    ...
    • Room size: 27 m²/291 ft²
    • City view
    • 1 double bed or 2 single be...
    Enter dates to see prices
    Executive Two-Bedroom Suite
    Executive Two-Bedroom Suite
    ...
    • Room size: 95 m²/1023 ft²
    • 2 bathrooms
    • 1 double bed & 1 queen bed
    Enter dates to see prices
    Studio Deluxe Suite
    Studio Deluxe Suite
    ...
    • Room size: 28 m²/301 ft²
    Enter dates to see prices
    Room Selected at Check In
    Room Selected at Check In
    ...
    • Room size: 46 m²/495 ft²
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Fraser Suites Sydney?

    Check-in is from 3:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Fraser Suites Sydney?

    Fraser Suites Sydney is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of AUD 40. Just use the Let us know what you need section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Fraser Suites Sydney also comes with easy access to the neighborhoods around the hotel through the property's convenient shuttle service. For those who wish to drive their own cars, Fraser Suites Sydney has a car park available for guests. Car parking is available for a fee of AUD 52 per day.

    What is the smoking policy at Fraser Suites Sydney?

    Fraser Suites Sydney does not permit smoking in any of its rooms or indoor areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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    What people love about Fraser Suites Sydney

    • 10.0
      Exceptional
      Location

      "Nice location, warm hospitality, kids friendly, definetely will stay here again in future!"

      francisca

      |

      November 26, 2017

    • 9.6
      Exceptional
      Staff 

      "What stands out most is the very friendly and helpful staff."

      Trent

      |

      January 8, 2019

    • 7.6
      Very good
      Staff 

      "Staff were friendly and assisted with any enquiry we had."

      Shlomi

      |

      December 27, 2018

    Property ranking|Compared to 8,526 Sydney properties
    See all rankings
    Location score
    9.3/10
    Service score
    8.6/10
    Cleanliness score
    8.8/10
    Room comfort score
    8.7/10
    Better than
    99
    %
    of Sydney properties
    Better than
    99
    %
    of Sydney properties
    Better than
    99
    %
    of Sydney properties
    Better than
    99
    %
    of Sydney properties
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    More about Fraser Suites Sydney

    More about Fraser Suites Sydney

    10.0
    Exceptional

    "Room - Great Staff - Great Cleanliness - Great Location - pe..."

    Michael

    |

    September 11, 2017

    Description

    Show less

    Most talked about facilities

    Housekeeping
    60 mentions
    Internet
    25 mentions
    Swimming Pool
    22 mentions
    Breakfast
    21 mentions

    What they offer

    7.6
    Very good
    Cleanliness

    "Room was clean and equipped with the necessary amenities for..."

    Shlomi

    |

    December 27, 2018

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Restaurants on site

    The Mezzanine
    Cuisine:Australian
    Menu:A-la-carte

    Nearby restaurants

    Australian cuisine
    Australian cuisine
    3 Wise Monkeys
    170 m Australian, Bar, Pub
    Scary Canary Backpacker Bar
    200 m Australian, Bar, Pub
    Barkers Restaurant
    210 m Australian
    American cuisine
    American cuisine
    Sanctuary Hotel
    120 m American, Australian, Bar
    Lord of the Fries
    140 m American, Fast food, Vegetarian
    Star Bar
    150 m American, Australian, Bar
    Asian cuisine
    Asian cuisine
    Senyai
    Asian, Thai
    Jimmy's Recipe Malaysia
    40 m Asian, Malaysian, Singaporean
    Yebisu Izakaya
    60 m Asian, Japanese, Sushi

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Reviews of Fraser Suites Sydney from real guests

    Overall rating
    8.6
    Excellent
    From 2271 reviews
    Provided by verified guests of
    Agoda Reviews (1125)Booking.com Reviews (1146)
    Rating via Agoda8.6
    /
    10
    Cleanliness8.8
    Facilities8.4
    Location9.3
    Room comfort and quality8.7
    Service8.6
    Value for money8.2
    High score for Sydney
    Rating
    9+ Exceptional (271)
    8-9 Excellent (192)
    7-8 Very Good (161)
    6-7 Good (53)
    <6 Below Expectation (45)
    Time of the year
    Mar - May (157)
    Jun - Aug (169)
    Sep - Nov (180)
    Dec - Feb (216)
    All guests (1125)
    All room types
    All languages

    Show reviews that mention 

    Showing 722 verified guest comments
    12345
    7.6
    Very good
    WEN from China
    Solo traveler
    Studio Deluxe Room
    Stayed 2 nights in June 2019

    I would like to Go Green , but...”

    I thought putting the Go Green sign means not changing bed sheet and towel only, however, they didn't even empty the rubbish, and refill the tea/coffee/drinking water. Therefore I have to call the staff to come to collect the rubbish, and not to Go Green the next day, just hope the rubbished can be cleaned.

    Reviewed July 20, 2019

    Dear Guest, Thank you for your feedback. It is certainly what we should be doing - removing rubbish and refilling amenities is part of the Go Green service. I shall share this with our team immediately. I am sorry for this inconvenience. Kind regards Albert Pilarski Hotel Manager Fraser Suites Sydney

    Responded August 14, 2019
    Fraser Suites Sydney
    10.0
    Exceptional
    Ziying from Australia
    Couple
    Studio Deluxe Room
    Stayed 2 nights in June 2019

    Convenient location and nice hotel”

    A few minutes walk to train station Town Hall. Close to Regent Place where lots of restaurants and dessert places to choose from. Walking distance to World Square and Haymarket. The room was clean and neat, very cozy stay.

    Reviewed June 27, 2019
    8.8
    Excellent
    Cuong from Australia
    Couple
    Studio Deluxe Room
    Stayed 14 nights in April 2019

    great location, decent service”

    Stayed for 15 nights in April 2019 at $240 a night was very decent by Sydney standards. The suite is large, modern and clean. Cleaning staff needs a bit of reminding at the start but all went well afterwards. Hassan, hotel manager was helpful and attentive to our needs. It could be better if the sauna heat was a bit hotter, the pool was warmer and the Jacuzzi cleaner. Location is great, close to public transport, many restaurants and shops.

    Reviewed May 06, 2019
    10.0
    Exceptional
    Marc from Australia
    Couple
    1 Bedroom Deluxe Suite
    Stayed 1 night in July 2019

    Superb”

    Superb views, super furniture, superb size of the room, superb price - quality, and superb staff. We got floor 13 (which somehow seemed to be ground floor), we asked for a higher one and they upgraded the room for A$30 to another one in the floor 35.

    Reviewed July 09, 2019

    Dear Guest, Thank you for this wonderful feedback. We hope we can welcome you at our hotel again in near future. Kind regards Albert Pilarski Hotel Manager Fraser Suites Sydney

    Responded August 14, 2019
    Fraser Suites Sydney
    8.8
    Excellent
    Andrew from Australia
    Couple
    Studio Deluxe Room
    Stayed 2 nights in November 2018

    Excellent”

    Located in the centre of Sydney CBD, close to eats and shopping, QVB, Town Hall Station. Walking distance to Darling Harbour. Room was clean and well furnished as expected. Highly recommended if you're looking to stay in Sydney CBD.

    Reviewed April 01, 2019
    8.0
    Excellent
    John from Australia
    Business traveler
    1 Bedroom Deluxe Suite
    Stayed 11 nights in June 2019

    Good place hopefully improving ”

    Good location, efficient, good value, some staff are going through learning curve. Supervision and housekeeping can be improved.

    Reviewed June 29, 2019
    9.6
    Exceptional
    Pearline from Singapore
    Solo traveler
    1 Bedroom Deluxe Suite
    Stayed 2 nights in June 2019

    EXCELLENT”

    EXCELLENT LOCATION CLEAN. Everything is good. Reception is good. will come back again.

    Reviewed June 28, 2019
    6.8
    Good
    Felicia from Indonesia
    Family with young children
    Studio Deluxe Room
    Stayed 1 night in June 2019

    Good place to stay with big family”

    The location is ok, but as a newcomer, it was hard to find the entrance for car park as there is no sign or instruction that we have to go there to drop our luggage. They don't have a dedicated place to pick up/drop off, so we have to do it in the street road long with other parked cars. I just wish they have a proper place for pick up/drop off near the lobby. Other than that, all is ok. Check in process ok, staff is helpful. The room itself is good size, showed a bit of wear off in some area like in the carpet and in the wood floor. But, the room and the bathroom is clean, so that's the most important thing.

    Reviewed June 18, 2019
    8.4
    Excellent
    Techie from Philippines
    Family with young children
    2 Bedroom Deluxe Suite
    Stayed 6 nights in April 2019

    Perfect location attached to Regent Place which had lots of restaurants”

    Near a supermarket ; and we stumbled on an access door to the restaurants on the 10th floor; close to the townhall station . Spacious 2bedroom apartment. Enjoyed it and will come back to stay there again

    Reviewed April 30, 2019
    9.6
    Exceptional
    Charles from Australia
    Couple
    Studio Deluxe Room
    Stayed 1 night in January 2019

    Great hotel, fantastic”

    My one bedroom apartment was the best I ever had. Very well apointed, very spacious, comfortable. Location is very good, just walking distance from Town Hall Train Station. I will defenitely stay again. All the facilities are well keep, pool is great and the gym is good enought with clean towells for you to use...Definetelly we will be back...

    Reviewed January 31, 2019

    Greetings Charles, We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. Please do not hesitate to contact me directly on your next visit. We look forward to welcoming back. Sincerely, Tate Manduku

    Responded February 27, 2019
    Fraser Suites Sydney
    9.6
    Exceptional
    Trent from Australia
    Couple
    Studio Deluxe Room
    Stayed 3 nights in January 2019

    Excellent service”

    A comfortable hotel with good facilities. What stands out most is the very friendly and helpful staff. I'd like to make a special mention of Hani, who went out of her way to make our stay comfortable. We got the room at a discounted rate - it was good value at the discounted rate.

    Reviewed January 08, 2019

    Dear Trent, I would like to thank you for taking the time to provide such a strong review of Fraser Suites Sydney! It was an absolute pleasure having you stay with us, and it certainly sounds as though you enjoyed your time. We pride ourselves on providing high level customer service to all, and I am so very pleased that the team were able to provide this to you. I can confirm that these comments have been passed onto Hani. I look forward to welcoming you back to the property at some point in the near future. Sincerely, Will Jones Assistant Manager

    Responded January 13, 2019
    Fraser Suites Sydney
    8.4
    Excellent
    Eveline from Indonesia
    Family with young children
    1 Bedroom Deluxe Suite
    Stayed 4 nights in December 2018

    Perfect location, luxury, super clean, 5 mins to townhall & darling harbour, cant find lost item”

    Stay for 7 nights with 2 separate booking, 1 deluxe & 1 executive but end up stay in executive room, thanks for free upgrade. bought executive room darling harbour view for New year eve from agoda (with picture of corner room), got only slight view of darling harbour but high floor. Staff said corner room full booked. Enjoy all my stay and everything was fine. Also got high chair for my baby. However, Poor cleaning service when check out, left my international adaptor attached in the kitchen & perfume in bathroom. Came back to check but they said staff didnt find them in the room. The fact that we left the items (not much) & staff has checked thoroughly before new guest came made us left with bad reputation to the hotel’s room service.

    Reviewed January 03, 2019

    Dear Eveline, I would like to thank you for taking the time to provide such a strong review of Fraser Suites Sydney. It was our pleasure having you stay with us, and it certainly sounds as though you enjoyed your time. I would also like to thank you for informing us of your issues with the lost property items. I can confirm that we have taken note of this, and should these items be located, I will be sure to have the team contact yourself immediately. Sincerely, Will Jones Assistant Manager

    Responded January 13, 2019
    Fraser Suites Sydney
    9.2
    Exceptional
    Alistair from Australia
    Business traveler
    1 Bedroom Deluxe Suite
    Stayed 2 nights in November 2018

    Always at a good standard.”

    I don't use this venue frequently but am always happy when i do. It's in a great location central to everything and suites are some of the best in Sydney. Pricing this trip was high but Sydney was flooded with cruise ships who's patrons all had a night a shore and hence accomodation was tight.

    Reviewed November 26, 2018

    Dear Alistair, Thank you for taking the time to share your experience with other us. Experiences like yours fuel our passion for service. Your kind comments have been shared with the rest of the team, who will be motivated to continue the endless pursuit of delivering the perfect stay. We certainly welcome you back to an enhanced Fraser Suites experience on your next visit to Sydney, please connect with us via our Socials (Instagram and Facebook) to see all our exciting packages on offer for your next visit. Sincerely, Will Jones Assistant Manager

    Responded November 29, 2018
    Fraser Suites Sydney
    9.6
    Exceptional
    Sheau from Australia
    Business traveler
    Studio Deluxe Room
    Stayed 2 nights in October 2018

    Great Location and Clean Room”

    Great location, comfortable and clean room. WiFi speed was good. Water pressure was good. Walking distance to eateries, shopping and train station. Always my first choice when I travel to Sydney for business trip.

    Reviewed November 26, 2018

    Dear Sheau, Thank you for taking the time to share your experience with other us. Experiences like yours fuel our passion for service. Your kind comments have been shared with the rest of the team, who will be motivated to continue the endless pursuit of delivering the perfect stay. We certainly welcome you back to an enhanced Fraser Suites experience on your next visit to Sydney, please connect with us via our Socials (Instagram and Facebook) to see all our exciting packages on offer for your next visit. Sincerely, Will Jones Assistant Manager

    Responded November 29, 2018
    Fraser Suites Sydney
    9.6
    Exceptional
    Wan from Malaysia
    Couple
    Studio Deluxe Room
    Stayed 5 nights in November 2018

    Near to city”

    The hotel location is good, near to inside city. There are a lot of shop nearby and also near to train station which is the best for this hotel. Besides, the room are consider spacious and the water pressure are excellent.

    Reviewed November 13, 2018

    Dear Wan, Thank you for taking the time to share your experience with other us. Experiences like yours fuel our passion for service. Your kind comments have been shared with the rest of the team, who will be motivated to continue the endless pursuit of delivering the perfect stay. We certainly welcome you back to an enhanced Fraser Suites experience on your next visit to Sydney, please connect with us via our Socials (Instagram and Facebook) to see all our exciting packages on offer for your next visit. Sincerely, Will Jones Assistant Manager

    Responded November 29, 2018
    Fraser Suites Sydney
    7.6
    Very good
    Suk from Hong Kong
    Family with teens
    Studio Deluxe Room
    Stayed 4 nights in April 2019

    good location, spacious rooms but needs improvement on hygiene ”

    walking distance to town hall station, China town, darling harbour, so very good location. we stayed in 2 bedroom suites room is very spacious but the room is smally throughout the 4 nights we stayed, no improvement after reported. very likely the smells come from the dirty carpet that spreading the foul smell all the time. breakfast is good, has the variety to cater different dietaries.

    Reviewed April 24, 2019
    10.0
    Exceptional
    Hea from South Korea
    Solo traveler
    Studio Deluxe Room
    Stayed 3 nights in March 2019

    Exceptional”

    Location is perfect, my room was clean, staffs were nice. I got to the hotel around 10 AM from the airport. I couldn't get into the room as their check-in time is 3 PM, however, they allow me to take a shower at their gym/swimming pool facility. Is very near to the townhall station where Woolworth(supermarket) is located, also there is a small convenience store right in front of the hotel.

    Reviewed March 11, 2019

    Dear Hea Many thanks for the wonderful review. Apologies that we didnt have a room available for you to go into straight away but I am happy to hear that my team offered the leisure centre for you to be able to freshen up in. Thank you again and we look forward to seeing you with us again next time you are looking for accommodation in Sydney. Kind regards Matthew Rubie General Manager

    Responded April 02, 2019
    Fraser Suites Sydney
    5.6
    kamaljit from Malaysia
    Family with young children
    Studio Executive
    Stayed 1 night in February 2019

    never stay here again”

    the staff at front desk not friendly especiall the person who check me in. i can t stand her facial expression when i ask for early check by ealier . told the hotel fully book when the truth it is hardly full.when you have child travelling you should be considerate abit epecially if person had long flt. never would comeback to this hotel.i should stay at merition instead which was next door.they have the best hospitallty from the time you check till you check out.

    Reviewed March 05, 2019

    Dear Kamaljit Many thanks for taking the time to write your review. My apologies we were not able to extend an early check-in for your. When running on high occupancy or fully booked the night prior and our hotel heck-out time is 11am on the day of departure which alot of guest will enjoy, we do our best to be able to allow our guests to check-in early, however it is dependent on the days departures in the morning to then allow Housekeeping into the rooms to clean them to the cleanliness standard that we are well known for prior to our guests checking in. I do hope that you will consider us once again when you are next looking for accommodation in Sydney. Kind regards Matthew Rubie General Manager

    Responded April 02, 2019
    Fraser Suites Sydney
    9.2
    Exceptional
    Sheau from Australia
    Business traveler
    1 Bedroom Deluxe Suite
    Stayed 5 nights in April 2018

    Comfortable Room and Great Location”

    A return guest and will definitely choose this hotel again for my next stay. The staff is very friendly and helpful. Quick check-in and check-out process. Room was comfortable, clean and spacious. WiFi speed and shower water pressure was good. Room service was good but they don't serve drinks which is a drawback. Close to train station, eateries and shopping. Overall I am very satisfied with this hotel.

    Reviewed April 23, 2018

    Thank you for being our guests and choosing us for your visit to our beautiful city. We are delighted to have had the opportunity to serve you. Please connect with us on Instagram - #frasersuitessydney, to hear about upcoming specials competitions we have. Sincerely Tatenda Manduku

    Responded April 27, 2018
    Fraser Suites Sydney
    10.0
    Exceptional
    Anapat from Thailand
    Solo traveler
    Studio Deluxe Room
    Stayed 1 night in January 2018

    Perfect. ”

    Requested a quiet room (i’m A light sleeper) on a high floor and they were able to accommodate to the request. Got a great 30th fl view of the city and slept like a baby. Location was perfect within walking distance of shopping malls, pubs, restaurants and a convenience store. Highly recommend Down N Out burger for burger connoisseurs which is 3 mins walk from the hotel. Will def stay again.

    Reviewed January 20, 2018
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    Fraser Suites Sydney
    |Excellent 8.6
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    Experiences on Agoda. Because your room is just the beginning.

    • Exceptional location
    • Queen Victoria Building
    • Town Hall Railway Station is within 0.21 km