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Exterior view, Freshfields Hotel in Taichung
Twin Room with Shower - Bed, Freshfields Hotel in Taichung
a large swimming pool in a large building, Freshfields Hotel in Taichung
Lobby, Freshfields Hotel in Taichung
Lobby, Freshfields Hotel in Taichung
Fitness center, Freshfields Hotel in Taichung
Fitness center, Freshfields Hotel in Taichung

Removed from saved list

8.2

Excellent

5,262 reviews

5,262 reviews

Housekeeping13
Breakfast12
View11
See map
See map

7.6

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Rainbow Village Taichung 2.1 km
Tunghai University 5.0 km
National Taichung Theater 6.0 km
National Taiwan Museum of Fine Arts 7.5 km
National Museum of Natural Science 8.2 km
PaoChueh Temple 10.3 km
Maple Garden 13.8 km
921 Earthquake Museum of Taiwan 15.3 km
Gaomei Wetland 15.5 km
Lavender Cottage 25.1 km
Nearby landmarks
Caihongjuan Village 1.2 km
Rainbow Military Housing 1.9 km
Rainbow Village Taichung 2.1 km
Taichung Rainbow Village 2.2 km
Dadu Zhichang Night Market 2.3 km
Chenggong 2.5 km
Zhuifeng Station 2.6 km
Ju Kui Western-Style House 3.0 km
Wuri Lin Shin Hospital 3.1 km
Rosso Go Karting Track 3.5 km

Freshfields Hotel

NO.2, Wen-Quan Road, Wuri District, Taichung, Taiwan, 41450 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Wuri District part of Taichung, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Rainbow Village Taichung. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Front desk [24-hour]

Excellent breakfast

Excellent view

Free Wi-Fi in all rooms!

Hot tub

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Workout and Leisure
Fitness center
Swimming pool [indoor]
See all amenities
Important announcement -- "Due to the Coronavirus (COVID-19) circumstances, after onsite measurement guests’ whose forehead temperature is above 37.5 °C or ear temperature is above 38 °C might be rejected for accommodations as per the government's regulations."
Announcements by hotel (3)
Due to the Coronavirus (COVID-19) circumstances, after onsite measurement guests’ whose forehead temperature is above 37.5 °C or ear temperature is above 38 °C might be rejected for accommodations as per the government's regulations.
Facilities

Front desk [24-hour]

Valet parking

Free Wi-Fi in all rooms!

Luggage storage

Kids club

Fitness center

Cash withdrawal

Car power charging station

This property is in high demand!

13 travelers have booked today.

Value for money8.1
Location rating7.6
Nearest airportTaichung Airport (RMQ)
Distance to airport13.1 km

Rooms available at Freshfields Hotel

Excellent
Room comfort & quality

8.6

Deluxe Double Room
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Standard Double Room
...
  • Room size: 40 m²/431 ft²
  • Mountain view
  • 1 queen bed
Enter dates to see prices
Superior Suite
...
  • Room size: 79 m²/850 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Superior Twin Room
...
  • Room size: 53 m²/570 ft²
  • Mountain view
  • 2 queen beds
Enter dates to see prices
Deluxe Suite
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Superior Quadruple Room
...
  • Room size: 53 m²/570 ft²
  • Mountain view
  • 2 queen beds
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Superior Double Room
...
  • Room size: 53 m²/570 ft²
  • Mountain view
  • 1 queen bed
Enter dates to see prices
Quadruple Deluxe
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Standard Twin Room
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Freshfields Hotel?

Check-in is from 04:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Freshfields Hotel?

For those who wish to drive their own cars, Freshfields Hotel has a car park that's close to the hotel. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Taichung with private transportation, the hotel can arrange both taxis or car rental.

What are my dining options at Freshfields Hotel?

Freshfields Hotel features an on-site restaurant for your dining convenience. Meals served include breakfast and dinner. You can pick and choose from a wide array of cuisines including Chinese and western. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at Freshfields Hotel?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings and engagements can be hosted at Freshfields Hotel. Small or intimate events like birthday parties can also be accomodated.

Can business events be hosted at Freshfields Hotel?

On-site venues and convenient event services make Freshfields Hotel an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 2 venues can accommodate you and your guests. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Freshfields Hotel?

Freshfields Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Freshfields Hotel?

The closest train, metro, or bus station is Chenggong, 2.4 km away from Freshfields Hotel.

What restaurants are nearby Freshfields Hotel?

Freshfields Hotel’s neighborhood is Wuri District which includes popular restaurants such as Freshfields-Japanese Restaurant, Freshfields-Seasons Restaurant and Marugame Seimen - Taichung Gaotie.

What are popular attractions near Freshfields Hotel?

Freshfields Hotel’s location in the Wuri District neighborhood makes it close to famous attractions including Ju Kui Western-Style House, Greater Taichung International Expo Center and CartonKing Creative Park, WuRi.

See map

Explore the neighborhood

What people love about Freshfields Hotel

  • 10

    Exceptional
    Staff 

    "The room is very clean and the staff was very thoughtful."

    Yao-Jan

    |

    May 3, 2021

  • 8.4

    Excellent
    Cleanliness

    "Quite and clean"

    adrian

    |

    November 17, 2020

  • 7.6

    Very good
    Spaciousness

    "Room is very huge and comes with free parking."

    Derek

    |

    December 17, 2022

Property ranking|Compared to 1,066 Taichung properties
See all rankings
Room comfort score
8.6/10
Room size
46 sqm.
Cleanliness score
8.5/10
Service score
8.5/10
Better than
97
%
of Taichung properties
Bigger than
93
%
of Taichung properties
Better than
80
%
of Taichung properties
Better than
78
%
of Taichung properties
Overall rating:

8.2

Excellent
3,762 reviews
Cleanliness
8.5
Facilities
8.4
Location
7.6
Read all reviews >
What travelers say they love:
Good experience
I-Chieh from Taiwan
Family with young children
More about Freshfields Hotel

More about Freshfields Hotel

Freshfields Hotel

Wake up to the wonder of Taichung with a stay at Freshfields Hotel, located only minutes from the heart of the city. Sampling the authentic culture of Taichung is easy with a stay at Freshfields Hotel, just 2.0 km from Rainbow Village Taichung.
The facilities and services provided by Freshfields Hotel ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi and car hire services to help you get to where you want to go in Taichung. Parking is available and free, provided by the hotel for guests with their own transportation.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service and luggage storage. If you want seats to city's best entertainment, you can get help through the hotel's tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay.
The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Freshfields Hotel. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. The multiple room layout options at Freshfields Hotel include rooms with separate living room and balcony or terrace. Keep your entertainment options wide, even in your room, with a range of facilities, including cable TV available in select rooms.
The hotel also provides guests with a refrigerator, bottled water, instant coffee, instant tea and mini bar in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Light snacking is available day or night with the hotel's vending machines.
To fill your days, be sure to check out the fantastic facilities offered at Freshfields Hotel. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the massage, hot tub, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps.
For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


Around the property

There are many attractions to discover within close proximity to Freshfields Hotel. Engage in the city's best art at National Museum of Natural Science located 8.2 km away, where you can learn about the local art scene and buy original works. One of the city's most iconic and famous buildings is National Taichung Theater, located 6.0 km away.


Reasons to stay here

Past guests rate facilities here higher than 89% of the city's accommodation.
This hotel's food and dining score higher than 98% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 96% of accommodations in the city.

Show less

Amenities and facilities

Excellent
Facilities

8.4

Most talked about facilities

Breakfast

14 mentions

Food & Dining

10 mentions

Swimming Pool

5 mentions

Housekeeping

4 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Coffee shop
  • Restaurants
  • Room service [24-hour]
  • Vending machine
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids club
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [free of charge]
  • Car park [nearby]
  • Car power charging station
  • Rental car
  • Taxi service
  • Valet parking
Available in all rooms
  • Accessible by elevator
  • Accessible by stairs
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Bathroom phone
  • Blackout curtains
  • Carbon monoxide detector
  • Carpeting
  • Closet
  • Clothes rack
  • Complimentary tea
  • Daily housekeeping
  • Desk
  • Electric kettle
  • Free bottled water
  • Free instant coffee
  • Ground floor available
  • Hair dryer
  • In-room safe box
  • LAN Internet in room [free]
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Scale
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]

Food and dining

Restaurants on site
天地一家中餐廳
  • Cuisine: Local, Seafood
  • Menu: Buffet
景日本料理餐廳
  • Cuisine: Japanese
新采西餐廳
  • Cuisine: Italian, Japanese, Local

Location

NO.2, Wen-Quan Road, Wuri District, Taichung, Taiwan, 41450
Very good
Location

7.6

Airports
  • Taichung Airport (RMQ)
    13.1 km 24 min drive
  • Chiayi Airport (CYI)
    78.2 km 1.1 hour drive
Public transportation
  • Chenggong
    2.5 km
Hospital or clinic
  • Wuri Lin Shin Hospital
    3.1 km
Shopping
  • Audit Village
    7.6 km
Convenience store
  • Family Mart
    1.9 km
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Rainbow Village Taichung
    2.1 km
  • Tunghai University
    5.0 km
  • National Taichung Theater
    6.0 km
  • National Taiwan Museum of Fine Arts
    7.5 km
  • National Museum of Natural Science
    8.2 km
  • PaoChueh Temple
    10.3 km
  • Maple Garden
    13.8 km
  • 921 Earthquake Museum of Taiwan
    15.3 km
  • Gaomei Wetland
    15.5 km
  • Lavender Cottage
    25.1 km
Nearby landmarks
  • Caihongjuan Village
    1.2 km
  • Rainbow Military Housing
    1.9 km
  • Rainbow Village Taichung
    2.1 km
  • Taichung Rainbow Village
    2.2 km
  • Dadu Zhichang Night Market
    2.3 km
  • Chenggong
    2.5 km
  • Zhuifeng Station
    2.6 km
  • Ju Kui Western-Style House
    3.0 km
  • Wuri Lin Shin Hospital
    3.1 km
  • Rosso Go Karting Track
    3.5 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Extra beds are depending on the type of room. For more details, please contact to the hotel.
  • This is a strictly non-smoking property. Guests are responsible for all costs, damages, and liabilities caused by smoking.
  • Pets are strictly prohibited at the property, with the exception of guide dogs.
  • Outdoor SPA facilities, indoor hot spring and sauna are closed for maintenance from 07:00 AM to 12:00 PM every Tuesday.
  • Due to the size of Economy Double Room with Shower, without Bathtub, baby crib is not available for this room.
  • The opening hours of the outdoor pool on B2 floor are as follows:
    1. From May to September: 07:00 AM to 12:00 PM, 1:30 PM to 10:00
    2. October: 08:00 AM to 12:00 PM, 01:30 PM to 07:00 PM
    3. April and November: 08:00 AM to 12:00 PM, 01:30 PM to 05:00 PM
    4. The outdoor pool is closed from December to February of every year.
    5. The outdoor pool will be closed when the temperature is lower than 14 degrees Celsius.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from16:00
  • Check-out until11:00
Getting around
  • Travel time to airport (minutes)30
The property
  • License Id / Local Tax ID/ Entity Name臺中市旅館268號/13052070/清新國際股份有限公司
  • Number of floors12
  • Number of restaurants1
  • Number of rooms 152
  • Room voltage110
  • Year property opened2006
  • Most recent renovation2012

Property announcements

Due to the Coronavirus (COVID-19) circumstances, after onsite measurement guests’ whose forehead temperature is above 37.5 °C or ear temperature is above 38 °C might be rejected for accommodations as per the government's regulations.

Due to the Coronavirus (COVID-19) situation, certain restaurants, bars, public facilities and areas may be closed in accordance with the government directives. Please contact the property for more information.

Due to the Coronavirus (COVID-19) circumstances, those who are requested by the government to undergo household quarantine or home isolation will be rejected as per the government’s regulations.

The check-in time is 16:00 pm and the check-out time is 11:00 noon on the check-out day. In case of early check-in or late check-out, additional fees and reservations will be required.
The B2 garden pool area will be closed during winter (Dec-March).
The B1 hot spring area, aromatherapy spa, children's play room and gym are open from 08:00-22:00, cleaning and disinfection 11:00-14:00, and the last entry time is 21:30.
The cost of adding people in the whole hotel will be based on the on-site announcement of the hotel.

Adjustment of breakfast serving method: On Wednesdays and Thursdays in June 2022, breakfast will be served as a set menu.

*B1 open-air spa area (including naked baths for men and women) and the gym are open from 08:00-22:00, cleaning and disinfection are closed from 11:00-14:00, and the last entry time is 21:30.
*Every Tuesday from December 08:00-12:00, the B1 open-air spa area (including men's and women's naked baths) will be closed for routine cleaning and maintenance.
*The B2 garden pool area is closed during winter (December-March).

Reviews of Freshfields Hotel from real guests

Provided by verified guests of Agoda
8.2
/
10
Cleanliness8.5
Facilities8.4
Location7.6
Room comfort and quality8.6
Service8.5
Value for money8.1
High score for Taichung
Rating
9+ Exceptional (371)
8-9 Excellent (255)
7-8 Very Good (324)
6-7 Good (107)
<6 Below Expectation (171)
Time of the year
Mar - May (232)
Jun - Aug (292)
Sep - Nov (304)
Dec - Feb (400)

Show reviews that mention 

Showing 1,228 verified guest comments
12345
10.0
Exceptional
I-Fang from Taiwan
Family with young children
Deluxe Suite
Stayed 1 night in October 2020

Nice Place ”

The executive suite is really good and clean. The hotel is located on the hill, but only 5 mints away from the shops and restaurants downhill. The hot spring facility is clean and comfortable. The staffs are very helpful with our needs.

Reviewed October 12, 2020

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10.0
Exceptional
Yao-Jan from United States
Family with young children
Deluxe Twin Room
Stayed 1 night in May 2021

Great place for kids”

This place was great for my kids (1 and 7 years old). The room is very clean and the staff was very thoughtful.

Reviewed May 03, 2021

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10.0
Exceptional
KAM from Hong Kong SAR, China
Couple
Stayed 1 night in January 2019

Hot bath in the room is excellent”

The hot bath in the room is very large and clean. A couple can enjoy together.

Reviewed January 20, 2019

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10.0
Exceptional
jimi from Cambodia
Family with young children
Deluxe Twin Room
Stayed 1 night in February 2021

Clean and luxury”

great place to stay, I will definitely be visiting again.

Reviewed October 05, 2021

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8.8
Excellent
Wing from China
Group
Stayed 1 night in January 2019

Excellent”

Excellent Japanese dinner and nice staffs in the hotel

Reviewed January 13, 2019

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8.4
Excellent
KIT
Couple
Stayed 1 night in October 2019

Enjoyable”

Fantastic views and great hot spring facilities. Excellent selection of breakfast. The doorman and catering staff are very helpful and attentive!!

Reviewed November 05, 2019

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8.4
Excellent
adrian from Hong Kong SAR, China
Couple
Deluxe Twin Room
Stayed 2 nights in November 2020

Excellent”

A bit away from city center, better if you drive. Quite and clean

Reviewed November 17, 2020

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8.4
Excellent
George from United States
Solo traveler
Stayed 1 night in January 2019

Beautiful resort hidden in mountain”

Friendly staff, excellent buffet breakfast and the spa is very nice.

Reviewed January 20, 2019

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7.6
Very good
Shin from Singapore
Couple
Deluxe Double Room
Stayed 1 night in December 2019

Good for one day relax but not more than that”

Room condition is good,big space and comfortable. We have to wait until 3pm to check in. Location is quite far from Fengjia and City Centre. Limited choice and quite expensive food in the hotel.

Reviewed January 01, 2020

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7.6
Very good
Haesewng from Taiwan
Family with young children
Superior Twin Room
Stayed 1 night in August 2020

Ok for 1 night ”

Good place to stay a night. Great view of Taichung from a hotel lobby. Swimming pool & hot spring bath both great but the room was bit outdated. The carpet was very old and dusty.

Reviewed August 10, 2020

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7.6
Very good
YA from Taiwan
Family with teens
Stayed 1 night in July 2019

With family a good trip here”

Although the hotel facilities are old than others but it still can see a good maintenance. Good service at reception desk.

Reviewed July 14, 2019

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6.4
Good
Karlia from Taiwan
Couple
Deluxe Double Room
Stayed 2 nights in November 2020

Not great value for money ”

My husband and I stayed here for the first time after our wedding last week. We didn’t have time to go too far away but wanted to at least enjoy a short honeymoon getaway, so we paid the money to have a room with a hot spring tub inside for two nights. Under the “special requests” I chose the option for honeymoon arrangements and sent a message explaining our situation (planning our wedding has been very difficult given the pandemic, also I’m from Canada and none of my family and friends from abroad could attend, so I explained that we hoped to make our honeymoon special and relaxing). Days later I received a reply from the hotel asking what we wanted them to do (does a hotel of this stature not have their own standard procedure for this?). I asked what arrangements the hotel could provide and then never received any further response. Upon checking in I again mentioned to the hotel that we were staying there for our honeymoon, and was given a box of shampoo, body wash and lotion. That was it. That was their “honeymoon arrangements”. Nothing else was prepared for us in the room. I know from friends’ experiences that other hotels go out of their way to make the stay a special experience for their honeymoon guests, so we were frankly quite disappointed. The room itself was decent, clean and had a beautiful view but otherwise was not convenient; there was only one available outlet to plug in our phones etc and it was all the way across the room from the bed. The fridge was a low temperature fridge which made it basically useless for cooling anything we had brought and instead we had to ask the staff to come back and forth to our room to refrigerate our drinks elsewhere. There was one fork, one knife and one plate in the room (for two people..?) and no drinking glasses, everything we had to ask staff to bring to the room. These, among others, were all fairly minor grievances in themselves, but added together and given the price we paid for the room, we genuinely expecte

Reviewed November 14, 2020

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7.2
Very good
Michelle from Taiwan
Family with teens
Stayed 1 night in August 2021

Nice view from the hill top”

Quite a view especially at night time. about 10 mins drive to close by night market. Quiet and nice place for family.

Reviewed November 03, 2021

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7.6
Very good
I-Chieh from Taiwan
Family with young children
Deluxe Twin Room
Stayed 1 night in October 2020

good”

good experience

Reviewed October 15, 2020

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7.2
Very good
Dylan from Taiwan
Family with young children
Deluxe Twin Room
Stayed 1 night in August 2021

Terrible location ”

Had to pass by tombs to get to this hotel

Reviewed August 29, 2021

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6.0
Wei from Australia
Couple
Stayed 1 night in December 2018

Above average”

Spa pool cleaning / maintainance should be held before or after the closing hours. Not during the opening hours. This is inconvenient for the guests to stay for only one night, less time using the hotel facilities. Hotel itself located far from city. Basically need to stay whole day in the hotel as the taxi fare was expensive. Not much choices on food or even restaurant.

Reviewed January 06, 2019

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6.4
Good
Hiu from Hong Kong SAR, China
Couple
Deluxe Double Room
Stayed 3 nights in February 2020

friendly staff”

friendly staff and nice service

Reviewed February 13, 2020

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6.0
FAN-CHENG from Taiwan
Family with young children
Standard Twin Room
Stayed 2 nights in October 2021

Above average”

You can hear noise out of your room. Except this, it's a good place to experience hot springs.

Reviewed November 09, 2021

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5.6
Hon from Hong Kong SAR, China
Family with teens
Stayed 3 nights in May 2019

Above average”

This is the third time I stay at this hotel. I was quite satisfactory for my last two stays, but not on this time. I booked and paid for 4 guests for one room, but all the sundries in the room are served for two guests only.

Reviewed May 14, 2019

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5.2
Kung from Malaysia
Couple
Stayed 2 nights in May 2019

Above average”

Washroom was strong smelly during check in first day and dim light. Parking outside instead of indoor is not convenient for all the guest because have to walk few minutes distance from hotel to car park during cold weather.

Reviewed May 08, 2019

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