Once a booking has been made, guests will receive an email from the property with on check-in procedures and important information for the stay.
Please note that key collection takes place at the Friendly Rentals Office, at San Marcos Street 9, left ground floor office, 28004, Madrid.
Reception is open from 10:00 to 21:00. Please note that arrivals outside normal reception opening times are subject to a surcharge of EUR 30.
If you expect to arrive outside reception opening hours, please inform Friendly Rentals Santa Ana at least 2 days in advance.
There is a refundable damage deposit of EUR 200, to be paid by credit card on arrival. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
Please note that parties are not allowed in the property Please note that the check-in and key-collection take place at: Calle San Marcos, 9 Bajo Izquierda, 28004 Madrid.