8.3

Excellent
13.6% this month
/10
(3,118 reviews)See what guests said
Highly rated by guests – 82% would recommend
Breakfast17
Housekeeping15
Swimming Pool7
See map

8.4

Excellent

Location rating score

Excellent location
Popular neighborhood
Excellent for walking
Parking
FREE
Walkable places
Longfeng Temple

230 m

Sun Moon Lake Circular Walk

300 m

Shueishe Vistors Center

300 m

Shing-Tan

410 m

Christian Church

440 m

Popular landmarks
Yuchi Wenwu Temple

670 m

Xiangshan Visitor Center

2.0 km

Formosan Aboriginal Culture Village

3.7 km

Chung Tai World Museum

16.6 km

Xitou Nature Education Area

24.3 km

Closest landmarks
Shuishe Visitor Center

310 m

Shuishe Pier

460 m

Shuishe Pier Plaza

490 m

Sheshui Pier

500 m

Siang Shan Bikeway

520 m

Sun Moon Lake Fuli Hot Spring Resort

"Very comfortable, cosy~"

CHIA - October 5, 2021
Superior Double - Room plan Sun Moon Lake Fuli Hot Spring Resort
 Sun Moon Lake Fuli Hot Spring Resort
Lobby Sun Moon Lake Fuli Hot Spring Resort
See all 109 photos

Removed from saved list

2021

Sun Moon Lake Fuli Hot Spring Resort

No.250-2, Zhongshan Rd, Sun Moon Lake, Nantou, Taiwan, 55548 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Sun Moon Lake part of Nantou, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Cingjing Veterans Farm. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Attention

This property is in high demand!

13 travelers have booked today.

Staff Vaccination
Hygiene Plus
Wellness
100% of staff partially vaccinated

100% of on-site staff have received part of their total vaccination shots for COVID-19.

Important announcement -- "Due to the Coronavirus (COVID-19) circumstances, after onsite measurement guests’ whose forehead temperature is above 37.5 °C or ear temperature is above 38 °C might be rejected for accommodations as per the government's regulations."
  • 280 meters to public transportation

  • Located in heart of Nantou

  • Free Wi-Fi in all rooms!

  • Hot tub

  • Steamroom

Value for money8.1
Distance to city center2.2 km
Location rating8.4
Nearest airportTaichung Airport (RMQ)
Distance to airport53.2 km

Rooms available at Sun Moon Lake Fuli Hot Spring Resort

Excellent
Room comfort & quality

8.5

Superior Twin Beds Room
...
  • Room size: 42 m²/452 ft²
  • Mountain view
  • 2 double beds
Enter dates to see prices
Superior Twin
...
  • Room size: 42 m²/452 ft²
  • Mountain view
  • 2 double beds
Enter dates to see prices
Superior Double
...
  • Room size: 42 m²/452 ft²
  • Mountain view
  • 1 queen bed
Enter dates to see prices
Family Suite
...
  • Room size: 66 m²/710 ft²
  • Mountain view
  • 2 queen beds
Enter dates to see prices
Royal 1-Bedroom Suite
...
  • Room size: 83 m²/893 ft²
  • Mountain view
  • 1 double bed
Enter dates to see prices
Superior Quad
...
  • Room size: 42 m²/452 ft²
  • Mountain view
  • 2 double beds
Enter dates to see prices
Superior Triple Room
...
  • Room size: 43 m²/463 ft²
  • Mountain view
  • 2 double beds
Enter dates to see prices
Deluxe King Suite
...
  • Room size: 66 m²/710 ft²
  • Mountain view
  • 1 double bed
Enter dates to see prices
Classic Quad
...
  • Room size: 43 m²/463 ft²
  • Mountain view
  • 2 double beds
Enter dates to see prices
Deluxe Queen Room
...
  • Room size: 106 m²/1141 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Sun Moon Lake Fuli Hot Spring Resort have a hot tub?

A hot tub is one of the facilities available at Fuli Hot Spring Resort.

What time is check-in and check-out at Sun Moon Lake Fuli Hot Spring Resort?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Sun Moon Lake Fuli Hot Spring Resort?

A stay at Sun Moon Lake Fuli Hot Spring Resort also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Sun Moon Lake Fuli Hot Spring Resort has a car park that's close to the hotel. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Nantou with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Sun Moon Lake Fuli Hot Spring Resort?

Wake up to a great buffet breakfast at Sun Moon Lake Fuli Hot Spring Resort. Adults can enjoy breakfast offered with an additional charge of 580 TWD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Sun Moon Lake Fuli Hot Spring Resort?

Sun Moon Lake Fuli Hot Spring Resort features 3 on-site restaurants for your dining convenience.

What is the smoking policy at Sun Moon Lake Fuli Hot Spring Resort?

Sun Moon Lake Fuli Hot Spring Resort does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Sun Moon Lake Fuli Hot Spring Resort?

The closest train, metro, or bus station to Sun Moon Lake Fuli Hot Spring Resort is Shueishe Visitor Center Bus Station, 310 m away.

What restaurants are nearby Sun Moon Lake Fuli Hot Spring Resort?

Sun Moon Lake Fuli Hot Spring Resort’s neighborhood is Sun Moon Lake which includes popular restaurants such as Co Co Tree, Sunny Lake Wonder and Carton King.

What popular shopping places are close to Sun Moon Lake Fuli Hot Spring Resort?

Sun Moon Lake Fuli Hot Spring Resort is located in Sun Moon Lake area which features shopping places such as Ita Thao.

What are popular attractions near Sun Moon Lake Fuli Hot Spring Resort?

Sun Moon Lake Fuli Hot Spring Resort’s location in the Sun Moon Lake neighborhood makes it close to famous attractions including Yuchi Wenwu Temple, Xiangshan Visitor Center and Xuanzhuang Temple.

What popular natural sightseeing spots are close to Sun Moon Lake Fuli Hot Spring Resort?

Sun Moon Lake Fuli Hot Spring Resort’s nearby natural sights include Siang Shan Bikeway, Sun Moon Lake Bikeway and Sun Moon Lake Circular Walk located in the same Sun Moon Lake area.

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See map

Explore the neighborhood

What people love about Sun Moon Lake Fuli Hot Spring Resort

  • 8

    Very good

    "Very comfortable, cosy~"

    CHIA

    |

    October 5, 2021

  • 8

    Very good

    "Nice room and pool."

    CHINTUNG

    |

    August 26, 2021

  • 8.4

    Excellent

    "Enjoy the stay"

    Feng

    |

    April 26, 2021

Property ranking|Compared to 776 Nantou properties
See all rankings
Room size
52 sqm.
Room comfort score
8.5/10
Cheapest price score
Location score
8.4/10
Bigger than
95
%
of Nantou properties
Better than
92
%
of Nantou properties
Better than
83
%
of Nantou properties
Better than
80
%
of Nantou properties
Overall rating:

8.3

Excellent
3,118 reviews
Cleanliness
8.5
Facilities
8.2
Location
8.4
Read all reviews >
What travelers say they love:
Staff very accommodating and friendly.
Ronald from Taiwan
Family with young children
More about Sun Moon Lake Fuli Hot Spring Resort

More about Sun Moon Lake Fuli Hot Spring Resort

Sun Moon Lake Fuli Hot Spring Resort

Maximize your Nantou adventure with a stay at Sun Moon Lake Fuli Hot Spring Resort.
The superior services and facilities offered at Sun Moon Lake Fuli Hot Spring Resort will make for a memorable stay. Stay connected throughout your stay with free internet access provided. Your explorations of Nantou can be assisted with taxi, car hire and shuttle services available. Parking is provided free of charge for guests.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. The hotel's tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the laundry service offered at Sun Moon Lake Fuli Hot Spring Resort. The hotel's daily housekeeping will make staying in a great choice.
The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at Sun Moon Lake Fuli Hot Spring Resort. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Sun Moon Lake Fuli Hot Spring Resort offer a layout option like a balcony or terrace. The hotel's in-room entertainment is second to none, with daily newspaper, television, in-room video streaming and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Sun Moon Lake Fuli Hot Spring Resort, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out karaoke rooms for some in-house nighttime fun.
Sun Moon Lake Fuli Hot Spring Resort promises you a fun-packed holiday with a variety of activities and facilities. Warm up at the end of the day with a visit to the massage, hot tub, steam room and spa. The many offerings at Sun Moon Lake Fuli Hot Spring Resort ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.
You won't need to go far to experience fun water sports, with the convenience of watersports equipment rentals provided. Test your skills! Get competitive with your travel group or other guests, at the hotel's ping-pong table and hiking trails. No need to go anywhere after dinner -- play with friends or family at the games room and shared lounge and TV area. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Reasons to stay here

This hotel's facilities score higher than 82% of accommodations in the city.
Verified reviews for this hotel's food and dining options score it better than 87% of accommodations in the city.
This accommodation beats more than 92% of competition in the city on room comfort.

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Amenities and facilities
Excellent
Facilities

8.2

Most talked about facilities

Breakfast

14 mentions

Housekeeping

8 mentions

Food & Dining

5 mentions

Swimming Pool

4 mentions

Languages spoken

  • English
  • Chinese [Mandarin]

Outdoor

  • Bicycles

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Fitness center
  • Game room
  • Garden
  • Hiking
  • Hot tub
  • Karaoke
  • Massage
  • Pool with view
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Table tennis
  • Tours
  • Watersport equipment rentals

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Coffee shop
  • Restaurants

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids club
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Accessible by elevator
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Carpeting
  • Cleaning products
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Extra long bed
  • Free bottled water
  • Fruits/snacks
  • Hair dryer
  • Heating
  • Hot spring access
  • In-room safe box
  • Laptop safe box
  • Linens
  • Locker
  • Non-smoking
  • Pool facilities
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Soundproofing
  • Streaming service like Netflix
  • Swimming pool [direct access]
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Asian
  • Italian
  • Vegetarian
Restaurants on site

御品百匯廳

  • Cuisine: American, Asian, Chinese
  • Menu: Buffet, A-la-carte
Location
No.250-2, Zhongshan Rd, Sun Moon Lake, Nantou, Taiwan, 55548
Excellent
Location

8.4

Airports

  • Taichung Airport (RMQ)
    53.2 km 1.2 hour drive
  • Chiayi Airport (CYI)
    69.0 km

Public transportation

  • Shueishe Visitor Center Bus Station
    320 m
  • Shuiwatou Trail bus station
    3.4 km

Hospital or clinic

  • Puli Christian Hospital
    12.1 km

Convenience store

  • 7 Eleven
    360 m

Cash withdrawal

  • ATM
    370 m
What's nearby

Popular landmarks

  • Yuchi Wenwu Temple
    670 m
  • Xiangshan Visitor Center
    2.0 km
  • Formosan Aboriginal Culture Village
    3.7 km
  • Chung Tai World Museum
    16.6 km
  • Xitou Nature Education Area
    24.3 km
  • Xitou Monster Village
    24.4 km
  • Hehuan Mountain (Hehuanshan)
    28.3 km
  • Small Swiss Garden
    32.0 km
  • Cingjing Veterans Farm
    33.4 km
  • Ali Mountain (Alishan)
    40.5 km

Nearby landmarks

  • Longfeng Temple
    230 m
  • Sun Moon Lake Circular Walk
    300 m
  • Shueishe Vistors Center
    300 m
  • Shuishe Visitor Center
    310 m
  • Shueishe Visitor Center Bus Station
    320 m
  • Shing-Tan
    410 m
  • Christian Church
    440 m
  • Shuishe Pier
    460 m
  • Sun Moon Lake Butterfly Garden
    460 m
  • Sun Moon Lake
    460 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Pets are strictly prohibited at the property, with the exception of guide dogs.
  • Room types of "Superior Double", "Deluxe King Suite" and "Royal 1-Bedroom Suite" only have 1 double bed. Twin beds are not available for these 3 room types.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00
  • Reception open until00:00

Getting around

  • Distance from city center2.2 km
  • Travel time to airport (minutes)90

Extras

  • Breakfast charge (unless included in room price)580 TWD

The property

  • Local Tax ID/ Rental License南投縣旅館109
  • Non-smoking rooms/floorsno
  • Number of bars/lounges0
  • Number of floors7
  • Number of restaurants3
  • Number of rooms 99
  • Year property opened2014
  • Most recent renovation2014
Property announcements

Parking is limited and is on a first come, first served basis.

Due to the Coronavirus (COVID-19) circumstances, after onsite measurement guests’ whose forehead temperature is above 37.5 °C or ear temperature is above 38 °C might be rejected for accommodations as per the government's regulations.

Due to the Coronavirus (COVID-19) circumstances, those who are requested by the government to undergo household quarantine or home isolation will be rejected as per the government’s regulations.

Due to the Coronavirus (COVID-19) situation, certain restaurants, bars, public facilities and areas may be closed in accordance with the government directives. Please contact the property for more information.

Reviews of Sun Moon Lake Fuli Hot Spring Resort from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.5
Facilities8.2
Location8.4
Room comfort and quality8.5
Service8.6
Value for money8.1
High score for Nantou
Rating
9+ Exceptional (352)
8-9 Excellent (155)
7-8 Very Good (169)
6-7 Good (52)
<6 Below Expectation (106)
Time of the year
Mar - May (214)
Jun - Aug (150)
Sep - Nov (164)
Dec - Feb (306)
All guests (3,118)
All room types
All languages

Show reviews that mention 

Showing 834 verified guest comments
12345
10.0
Exceptional
Carol from United States
Family with young children
Superior Twin
Stayed 2 nights in March 2019

Great Hotel for Family with Young Children! ”

This was a multi-generational trip for us- kids 2.5 and 6 years old, along with uncle and grandma. Fantastic breakfast buffet, clean and good-sized rooms. I was worried the room would be either damp due to the hot spring factor, but it wasn’t the case. Fuli Hotel is a short walk from the bus station where Nantou bus (from High Speed Rail Station in Taichung) stops off, and another short distance to the ferry docks to go to Ita Shao. If you are looking for dinner options, there is a really good restaurant right across from the hotel called Sun Moon Restaurant that has local cuisine. Overall, fantastic option for families.

Reviewed March 24, 2019

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Dear Valued Guest, Thank you for your detailed description, it helps other travelers to know us a lot. Your compliment also means lot to us, thank you very much! We treat every traveler with the same attitude and same service because every employee here all represents Fuli Hot Spring Hotel. Thank you for your stay, we appreciate the things you mentioned about us, it means a lot! It’s great to hear the recommendations is helpful during your stay, hope can see you again in Sun Moon Lake! Sun Moon Lake Fuli Hot Spring Hotel

Responded March 25, 2019
Sun Moon Lake Fuli Hot Spring Resort
10.0
Exceptional
SUKMIN from South Korea
Couple
Superior Double
Stayed 1 night in October 2018

Very nice hot spring hotel at Sun moon lake”

Location is very good and very close to bus station and boat harbor. There is also many shops and restauraants. Hotel gave us a coffee coupon. Inside room has big hot spring bathtub and it is wonderful. Hotel has morning climbing free event and can enjoy nice view of Sun moon lake and tea plant. I heard sometimes we can see mountain monkey. Workers are very kind and professional, One worker can speak Korean and we had a nice chat with her. Outside swimming pool is very nice and outside hot spring side. Morning buffet is also good to enjoy Taiwan food. I already booked a room on 12/14 to visit this hotel and moon lake hotel again.

Reviewed October 19, 2018

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Thank you for taking the time to share your experience with us. We are very happy to hear that our service project meets your expectations. We are delighted to see you had such a pleasant stay with us and found our team delivering great services to your satisfaction. Thank you for your feedback. Look forward to seeing you. Yours sincerely, Lobby Assistant Manager

Responded October 22, 2018
Sun Moon Lake Fuli Hot Spring Resort
9.6
Exceptional
Dmitry from United Kingdom
Couple
Superior Double
Stayed 1 night in October 2019

Excellent pace to relax and have fun”

We have stayed in other hotels in the area and Fuli Hot Spring seems have great value for money. We were upgraded to a larger room due to a cigarette smell, the room was so big it was easy yo get lost. Onsen in the room is great too! Needless to say everything is clean and functional. What you also get from this hotel is great combo of spa and entertainment options for the whole family. There are snooker tables, Xbox terminals, tons of films to choose from, KTV, pools, jacuzzi, great electric bikes to rent, and free hiking tours for those who want to explore a bit more. If it's a rainy day, your entertainment is totally sorted. No wonder this hotel is super popular among families with children (be warned). The staff is friendly and helpful, but English is very limited (it's Taiwan). The breakfast has a lot of options and you will not get bored even if stay for a long time. One thing that's missing is the lake view, but frankly, you will get plenty of it anyway, highly recommended.

Reviewed October 24, 2019

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Dear Dmitry, Thank you so much for taking your precious time to share this positive review with the friends of Agoda. We are so glad to hear that your stay with us was enjoyable . Your support and compliment has inspired us to keep providing the best quality of lodging service to each of our respected guests. We greatly appreciate your feedback and look forward to seeing you again. Best regards, Fuli Hot Spring Resort

Responded October 24, 2019
Sun Moon Lake Fuli Hot Spring Resort
8.0
Excellent
Kurt from Australia
Couple
Superior Double
Stayed 5 nights in January 2019

The in-room onsen is a must!”

First time to Sun Moon Lake, and with relaxation front and centre we opted to stay at Fuli and make the most of the in-room onsen. The room was quite large, and so was the traditional Japanese style bathtub, with odourless soda-bicarbonate hot spring water piped in. A generous two person bath with a view of Shuishe Great Mountain as a bonus. The location is very convenient, a few minutes walk from shops, restaurants and Shuishe Pier. Tea and nibbles were tasty and daily free water was welcome. However, they did not once replace used cups and glasses. The towels while clean were a bit threadbare, one even had a small hole! Bizarrely there were no reading lights at all, but the excellent selection of high quality videos on demand went a long way in making up for this strange omission. The hot stone sauna was excellent, but quite expensive and unfortunately there was some misunderstanding about the amount of time we had paid for.

Reviewed February 01, 2019

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Dear Valued Guest, Thank you for taking the time to share us your review and please accept our "sincere "apologies for any inconvenience during your stay. As always our guest’s feedback is critical in helping us provide an outstanding experience. We immediately convey to get the relevant departments to discuss and work out a better service. All staffs of Sun Moon Lake Fuli Hot Spring Hotel are continuously trained in order to provide our guests high- quality environment and service. Sincerely we look forward to serve you again soon, hoping we will create an excellent vacation experience for you. Kind regards, Sun Moon Lake Fuli Hot Spring Hotel

Responded February 02, 2019
Sun Moon Lake Fuli Hot Spring Resort
10.0
Exceptional
Bellen from Hong Kong SAR, China
Solo traveler
Superior Double
Stayed 1 night in January 2019

Super attentive reception staff and v nice hot tub”

I had a super experience with front desk staff Cherry. Even though I was moving to another hotel for my 2nd and 3rd night in Sun Moon Lake , Cherry the front desk receptionist patiently help me planned my boat ride and bus rider itinerary for the next 2 days. I was very impressed with the level of service. Also loved the hot tub with spring water in my room. Exactly what I need after I landed in Taichung.

Reviewed January 13, 2019

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Thank you for taking the time to share your experience with us. We are very happy to hear that our service project meets your expectations. We are delighted to see you had such a pleasant stay with us and found our team delivering great services to your satisfaction. Thank you for your feedback. Look forward to seeing you.

Responded January 14, 2019
Sun Moon Lake Fuli Hot Spring Resort
10.0
Exceptional
Charles from Singapore
Couple
Superior Double
Stayed 1 night in October 2019

Excellent Hot Spring Resort ”

Loved this hot spring resort at Sun Moon Lake. Few minutes walk to the pier. Excellent room with hot spring tub and separate shower cubicle. Wonderful creature comfort in the room. Great breakfast as well.

Reviewed November 08, 2019

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Dear Charles, Thank you so much for taking your precious time to share this positive review with the friends of Agoda. Your compliment and support has inspired us to keep striving for the best. We greatly appreciate your feedback and look forward to seeing you again. Best regards, Fuli Hot Spring Resort

Responded November 08, 2019
Sun Moon Lake Fuli Hot Spring Resort
8.8
Excellent
Han from Singapore
Family with teens
Superior Twin Beds Room
Stayed 1 night in December 2019

Relaxing in-house hot spring bath and accessible to shops in vicinity”

We were travelling in 6 and staying in 2 units of Triple rooms for a night. The rooms were spacious with internal hot spring bath facilities. It was a splendid experience staying with Fuli Hot Spring Resort that we could relax and also took a walk to the nearby shops. We had dinner and bought cookies. The red tea cookies were so good.

Reviewed January 03, 2020

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Dear Han, Thank you for sharing your experience about Fuli Hot Spring Resort. We are so glad to know that your stay with us was enjoyable. Your compliment and support has inspired us to keep striving to be the best. We greatly appreciate your feedback and look forward to seeing you again. Best wishes, Fuli Hot Spring Resort

Responded January 03, 2020
Sun Moon Lake Fuli Hot Spring Resort
8.4
Excellent
Pannaruj from Thailand
Couple
Superior Double
Stayed 2 nights in April 2018

Fuji located on -in best location to staying at sun-moon-lake. Receptionists were performed well. ”

We would suggest for travellers for those who are going to sun -moon-lake to staying at Fuli. We could see Full is a branded hotel nearest and more convenience to staying. Once you arrive in- we believe front offices will be in touch with you warmly. I would recommend and approved them. Guest room was valued of money fairly. ABF & Dinner ware perfect. We will surely be staying at Fuji once we are back. Sincerely, Operating Managing BoD & Director of MNCs Group of Regional Industrial Developments Cooperation.

Reviewed April 07, 2018

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Thank you very much,Hope to see you next time

Responded April 18, 2018
Sun Moon Lake Fuli Hot Spring Resort
9.2
Exceptional
Ronald from Taiwan
Family with young children
Classic Quad
Stayed 2 nights in December 2020

Enjoyed our 2 nights stay”

Staff very accommodating and friendly. Room was great with private hot spring bath. Facilities are complete. Buffet food was ok. Bakery/Cafe was great and accommodated our impromptu dinner meal. Would recommend for family trips to Sun Moon Lake

Reviewed December 29, 2020

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Dear Ronald , Thank you so much for sharing your experience about Fuli Hot Spring Resort. We are glad to hear that you enjoyed your stay with us. Your feedback and support will let us keep striving to be the best. We look forward to seeing you again. Sincerely, Fuli Hot Spring Resort Sun Moon Lake

Responded December 31, 2020
Sun Moon Lake Fuli Hot Spring Resort
8.4
Excellent
Maggie from Malaysia
Group
Superior Twin
Stayed 1 night in January 2020

Sun Moon Lake maybe rather boring but you may keep yourself occupied in the hotel”

The hotel provides a wide range of food for breakfast, good for vegetarian as well. There are quite a few things to do in the hotel function rooms (limited rooms though), some are provided free or with fee. We spent 3 hrs playing MJ. There are hot spring bathtub in the bathroom. However I suggest the guest to clean one round on their own (I found hair when I filled up the water) Overall quite satisfied. I will stay in the same hotel if I am staying overnight in Sun Moon Lake again.

Reviewed January 10, 2020

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Dear Maggie, Thank you so much for sharing your experience about Fuli Hot Spring Resort. We are so sorry to hear that the room wan't being cleaned enough to meet the quality standard. Please accept our sincere apology for this matter. Your and support has inspired us to keep striving to be the best. We greatly appreciate your feedback and look forward to seeing you again. Best wishes, Fuli Hot Spring Resort

Responded February 27, 2020
Sun Moon Lake Fuli Hot Spring Resort
9.6
Exceptional
Xia from Singapore
Family with young children
Classic Quad
Stayed 2 nights in November 2019

Exceptional”

My girl loves this hotel the most among all the hotels in our taiwan trip. Especially the game room and the in-room hot spring bathtub. Highly recommend this hotel if you plan to visit sun moon lake.

Reviewed November 24, 2019

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Dear Xia, Thank you for sharing your experience about Fuli Hot Spring Resort. We are so glad to hear that you had a pleasant stay with us. Your compliment and support has inspired us to keep providing the best quality of lodging service to each of our respected guests. We greatly appreciate your feedback and look forward to seeing you again. Best wishes, Fuli Hot Spring Resort

Responded November 24, 2019
Sun Moon Lake Fuli Hot Spring Resort
10.0
Exceptional
Sindy from China
Family with teens
Superior Double
Stayed 1 night in April 2019

A fantastic hotel ”

It is just a 5 to 10 minute walk to the pier and restaurants, so guests can enjoy the convenience while being excused from the hustle and bustle in the most hectic area. There were free bottled juice in the fridge --- very nice. Guests are highly recommended to stay there for the buffet dinner -- lots of choices and the food was fresh. Joining the firefly tour is a must --- we saw millions of fireflies and the scene was like the decoration lights beaming on a Christmas tree. It was an amazing experience! This hotel is something guests who want to chill out at Sun-Moon-Lake cannot miss!

Reviewed April 29, 2019

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Dear Sindy: Thank you very much for staying with us, and glad to know that you enjoyed the time at Sun Moon Lake Fuli Hot Spring Hotel. We appreciate your compliments of our firefly tour, foods, staffs and rooms. Thank you again for your highly recommendation. Sincerely we look forward to serve you again soon, hoping we will create an excellent vacation experience for you. Kind regards, Sun Moon Lake Fuli Hot Spring Hotel

Responded May 01, 2019
Sun Moon Lake Fuli Hot Spring Resort
9.6
Exceptional
Elizabeth from United Kingdom
Group
Superior Triple Room
Stayed 1 night in May 2019

Fab stay”

We had a fab stay in a triple room,which we got as a special deal inc of breakfast. The room and spa was spacious, with separate shower, lovely bed and toilettries. You can separate the bathroom with the sliding panels and turn hot on the hot air to dry the towels. Didn't have swimming costumes so didn't try out the swimming pool/spa outside, but used the spa in the bedroom. Complementary drinks voucher was for tea/coffee but had kettle, coffee & tea bags, biscuits &jellies inside the room too. Breakfast was great, good variety of food, esp asian food, western breakfast okay (but think this is everywhere in Taipei). Melinda Chang at front desk was particularly helpful, friendly & informative. She patiently answered our many queries, inc where to find particular foods. Would definitely recommend and stay again.

Reviewed June 20, 2019

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Dear Elizabeth: Thank you very much for staying with us, and glad to know that you enjoyed the time at Sun Moon Lake Fuli Hot Spring Hotel. We appreciate your compliments of our various facilities, foods, staffs and rooms. Thank you again for your highly recommendation, and we hope to welcome you back to see you soon again.Sincerely, Sun Moon Lake Fuli Hot Spring Hotel

Responded June 21, 2019
Sun Moon Lake Fuli Hot Spring Resort
9.2
Exceptional
LEONG from Singapore
Solo traveler
Superior Twin
Stayed 1 night in April 2018

Friendly and helpful to assist the guest from the duty manager ( night shift ) Mr Allan”

This assistance Manager ( young man ) is very friendly and helpful as hotel guest ( myself & my elder sister ) both are senior citizen for check in hotel room , arrangement of document during progress of check in. Also accompany the guest to hotel room explain the operation of new T V set n hot spring bathtub function. This young man also provide extra service when the guest request on other matter. I strong recommended my friend to stay in this holiday resort in future.

Reviewed April 19, 2018

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Thanks for your laud,it's what we should do.We will praise Mr. Allan and welcome to visit again.

Responded May 06, 2018
Sun Moon Lake Fuli Hot Spring Resort
9.2
Exceptional
Pawin from Thailand
Family with young children
Superior Twin
Stayed 2 nights in December 2019

Good stay”

Good hotel with private onsen. Great spacious room. the draw back was there was no view to the Sun Moon Lake. Breakfast was excellent , but wish to have lake view :( :( :(

Reviewed January 22, 2020

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Dear Pawin, Thank you so much for sharing your experience about Fuli Hot Spring Resort. We are so glad to hear that your stay with us was enjoyable. Your compliment and support has inspired us to keep striving to be the best. We greatly appreciate your feedback and look forward to seeing you again. Best wishes, Fuli Hot Spring Resort

Responded January 23, 2020
Sun Moon Lake Fuli Hot Spring Resort
9.6
Exceptional
Pivon from Hong Kong SAR, China
Family with young children
Family Suite
Stayed 2 nights in August 2017

Friendly staff and clean hotel ”

Strengths : Very friendly staff: Willing to solve any problem from parking to even suggest buying gasoline for us. Location strengths: Walking distance to the pier and old street area. Good place for kids and adults: Driver friendly place A lot of game rooms Free update blue ray movies Hot spring in room Free hiking guide tour in the morning Weakness: No detailed information about the hot spring in the room. Not sure the alkaline or components in the hot spring water. Anyway, highly recommend to family.

Reviewed August 12, 2017

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9.2
Exceptional
Rebecca from United States
Couple
Superior Twin
Stayed 2 nights in February 2019

Restful”

A lovely, restful hotel just a few minutes walk away from the hustle and bustle of the lakeside tourist traffic. Great service! Clean rooms. Pool and hot springs.

Reviewed February 23, 2019

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Dear Rebecca: Thank you very much for taking the time to write a review, thank you for your compliment to this hotel, your encouragement will be our motivation to continue, welcome to the Sun Moon Lake Fuli Hot Spring Hotel again~

Responded February 24, 2019
Sun Moon Lake Fuli Hot Spring Resort
9.2
Exceptional
Vivienne from Australia
Family with teens
Classic Quad
Stayed 1 night in December 2018

Great resort for families holiday.”

The resort has many family-kids friendly facilities and activities. We enjoyed the hot spring bath in the room, good size of hot tub for small family. The staff are professional but not overly passionate with their jobs though. The breakfast buffet including in our room rate had quite a few varieties for both Western and Taiwanese food. We are happy to book this hotel again

Reviewed December 19, 2018

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Thank you for taking the time to share your experience with us. We are very happy to hear that our service project meets your expectations. We are delighted to see you had such a pleasant stay with us and found our team delivering great services to your satisfaction. Thank you for your feedback. Look forward to seeing you.

Responded December 20, 2018
Sun Moon Lake Fuli Hot Spring Resort
8.4
Excellent
KNtan
Family with young children
Superior Triple Room
Stayed 2 nights in December 2019

Enjoyed the in-door hot spring and breakfast”

Very nice hotel in Sun Moon Lake, We enjoyed the in-door hot spring and breakfast. ShuiShi Pei is just about 6 mins walk from the hotel.

Reviewed January 12, 2020

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Dear KNtan, Thank you so much for sharing your experience about Fuli Hot Spring Resort. Your compliment and support has inspired us to keep striving to be the best. We greatly appreciate your feedback and look forward to seeing you again. Best wishes, Fuli Hot Spring Resort

Responded January 15, 2020
Sun Moon Lake Fuli Hot Spring Resort
10.0
Exceptional
Antoinette from Singapore
Family with young children
Superior Triple Room
Stayed 1 night in December 2018

Excellent hotel”

We had a large room with a private hot springs tub. The staff were beyond helpful. There’s also a recreational room where many activities were free (and some at an additional cost).

Reviewed December 11, 2018

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Thank you for taking the time to share your experience with us. We are very happy to hear that our service project meets your expectations. We are delighted to see you had such a pleasant stay with us and found our team delivering great services to your satisfaction. Thank you for your feedback. Look forward to seeing you.

Responded December 20, 2018
Sun Moon Lake Fuli Hot Spring Resort
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