Only small and medium dogs and cats are welcome but not allowed to enter guestrooms. The property will provide a designated area for pets accommodation. Guests with pets are requested to inform the property in advance.
Sauna fee is TWD 200 per person.
Always wear a mask and Check your temperature
Strictly implements Real Link System and crowd control
Air conditioning system is natural air circulation
The whole building disinfection once in every 2 hours
Seating distance in each restaurant must one seat distance from each other
Increased banquet seating distance, and add personal combo meal service
Open windows for ventilation after guest check-out
Use sanitizer and UV light to enhance disinfection after cleaning
3rd-floor leisure center always use sanitizer to disinfection
Sauna area will be close 1 time per day for cleaning and disinfection
Due to the Coronavirus (COVID-19) circumstances, after onsite measurement guests’ whose forehead temperature is above 37.5 °C or ear temperature is above 38 °C might be rejected for accommodations as per the government's regulations.
Due to the Coronavirus (COVID-19) circumstances, those who are requested by the government to undergo household quarantine or home isolation will be rejected as per the government’s regulations.
Due to the Coronavirus (COVID-19) situation, certain restaurants, bars, public facilities and areas may be closed in accordance with the government directives. Please contact the property for more information.
[Outdoor swimming pool, gym opening hours]
●Reservation system (not available for waiting): telephone reservation (ext. 7523) or counter reservation in the leisure center on the 3rd floor
Morning session
●07:00～08:00
●08:30～09:30
●10:00～11:00
Afternoon session
●13:00～14:00
●14:30～15:30
●16:00～17:00
Evening hours
●17:30～18:30
●19:00～20:00
●20:30～21:30 (last opening time)
[Epidemic prevention measures for outdoor swimming pools]
●Pedestrian control is implemented on site, so please make an appointment in advance.
●Each room can be reserved for 2 time slots per day.
●Please cooperate with the actual joint system before entering the venue. You must wear a mask throughout the whole process. You can take off the mask before entering the water. Please wear a mask immediately when you go ashore.
●Use 500ppm bleach for dilution and disinfection in disinfection operations.
●Open the swimming pool, toilet and shower room. Sauna, hair dryers, and accessories are not provided and open.
● Outdoor tables and chairs maintain a social safety distance of 1.5 meters.
●Please cooperate with lifeguards to maintain a social safety distance of 1.5 meters.
● No eating or drinking is allowed in the whole venue.
●Lifeguards sifted quickly every 7 days.
[Epidemic prevention measures in gyms]
●Opening hours: daily from 07:00 to 21:30, 0.5 hours of disinfection operation every 1 hour.
●Opening number: 5 people in a session.
●Before entering the venue, please cooperate with the actual system, disinfect your hands and measure your body temperature.
●Must wear masks throughout the process, eating and drinking are prohibited, and alcohol wet wipes are provided on site to wipe equipment.
●Use 500ppm bleach for dilution and disinfection in disinfection operations.
●Towels are recycled immediately after use.
[Prevention measures for Jingya SPA]
●Opening hours: 13:00-21:00 daily. After each guest's treatment course is over, immediately perform disinfection operations, and use 500ppm bleach to dilute and disinfect.
●Number of people open: One aromatherapy room is limited to 2 people (maintaining a social safety distance of 1.5M), and two aromatherapy rooms can accommodate up to 4 guests at the same time, except for family members living in the same room.
● Appointment method: telephone appointment (extension 7662) or 3F counter appointment.
●Before entering the venue, please cooperate with the actual system, disinfect your hands and measure your body temperature.
●Must wear a mask throughout the entire journey, eating and drinking are prohibited, and facial courses are not available for the time being.
● Only the aromatherapy room and toilet are open, and the other auxiliary equipment (shower, hair dryer and sauna) are temporarily suspended. If you need to rinse after finishing the course or before doing the course, please go back to the guest room to rinse.
●Use a disposable mattress, throw it away when you use it up, and wash the towel immediately after you use it up.
●Aroma therapists who have not been vaccinated will be screened quickly every 7 days.
[Epidemic prevention measures for multifunctional leisure centers]
●Open facilities: ball facilities (pool, billiards, hand football, pneumatic ball), Switch, VR virtual reality game machine, darts, pinball, children's playroom.
●Opening hours: 07:00～22:30 every day, and the last admission time is 22:00～22:30.
● Appointment method: telephone appointment (extension 7520) or B1 counter appointment.
●Pedestrian control is implemented on site, so please make an appointment in advance.
● Make an appointment according to the room number, and use the same facility in the same room number at the same time, and each group of facilities is 0.5 hours as the upper limit.
●After the tenants use it, they should be disinfected immediately and used by the next group of tenants.
●Please wear a mask at all times indoors.
●Please use alcohol to disinfect your hands and measure your body temperature when entering the venue.
●It is forbidden to eat and drink during the whole process. Only water is allowed. Please wear a mask immediately after drinking.
good luck and good service”
family travel and get promote to sea view room. Perfect!!
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Dear Sir, Thank you for choosing Fullon Hotel Hualien. We are glad to hear that you enjoyed your stay with us. It was extremely kind of you to share the wonderful experiences. We will provide our best quality services and rooms continuously to all of our guests. We look forward to meeting you again in the near future. Sincerely yours. Fullon Hotel Hualien
Exceptional”
Pet room is the best facility ever
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Dear Sir, Thank you for choosing Fullon Hotel Hualien. We are glad to hear that you enjoyed your stay with us. It was extremely kind of you to share the wonderful experiences. We will provide our best quality services and rooms continuously to all of our guests. We look forward to meeting you again in the near future. Sincerely yours. Fullon Hotel Hualien
Exceptional”
Very nice hotel. Good value.
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Dear VIP, thank you very much for your appreciation and hope to have the opportunity to serve you again ~
Great hotel for a weekend”
Wonderful hotel if you are here for a weekend. close to the cost and you can rent a bike. Even the hotel hotel is not close to city area, but you can book seats for free shuttle bus. Staff is really helpful!!
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Dear guest KAI, thank you very much for your appreciation and hope to have the opportunity to serve you again ~
Full-on h”
Highlights is the swimming pool we enjoyed the view on the top of hotel relaxing view
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Dear Sir, Thank you for choosing Fullon Hotel Hualien. We are glad to hear that you enjoyed your stay with us. It was extremely kind of you to share the wonderful experiences. We will provide our best quality service and rooms continuously to all of our guests. We look forward to meeting you again in the near future. Sincerely yours. Fullon Hotel Hualien
Great Exprience”
Great Experience
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親愛的貴賓 KUANYUN 您好，很感謝您此次下塌花蓮福容，能夠獲得您的好評是我們的榮幸，同時也給予我們同仁很大的支持與鼓勵！花蓮福容會繼續努力，期待有機會再為您服務，祝 日日順心。
Great hotel”
apart from the location, it's superb
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Dear Sir, Thank you for choosing Fullon Hotel Hualien. We are glad to hear that you enjoyed your stay with us. It was extremely kind of you to share the wonderful experiences. We will provide our best quality service and rooms continuously to all of our guests. We look forward to meeting you again in the near future. Sincerely yours. Fullon Hotel Hualien
Excellent”
I was so happy to be there because this hotel has self service laundry room. The gym and sauna was very clean .
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Dear Lucy, Thank you for choosing Fullon Hotel Hualien. We are glad to hear that you enjoyed your stay with us. It was extremely kind of you to share the wonderful experiences. We will provide our best quality services and rooms continuously to all of our guests. We look forward to meeting you again in the near future. Sincerely yours, Fullon Hotel Hualien
6”
You could enjoy the Sea view here But far from downtown thought
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Dear NESSA, Thank you for choosing Fullon Hotel Hualien. We are glad to hear that you enjoyed your stay with us. It was extremely kind of you to share the wonderful experiences. We will provide our best quality services and rooms continuously to all of our guests. We look forward to meeting you again in the near future. Sincerely yours, Fullon Hotel Hualien
happy holiday”
was a great holiday memory, we will be back
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Dear our beloved Ritta, thanks for you comment and we appreciate so much! We wish you could have a memorable vacation in Hualien! Look forward to having you back! Best Regards Hotel Team, Fullon Hotel Hualien
It's ok”
The location is not that well.
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Thank you for your positive comments! Thank you very much! Hope to have the opportunity to serve you again~
Good Hotel”
Good location
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親愛的貴賓您好，非常感謝您的讚賞，希望有機會能夠再為您服務唷~
Very good”
Some staffs are not approachable, but it is a comfy hotel.
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Dear Sir, Thank you for taking your valuable time sharing your feedback with us. We are happy to hear that you liked our hotel. Meanwhile we are truly regret that some of our staff service couldn't meet your expectations. We have well conveyed your comments to the concerned department for actions and improvements. We look forward to meeting you again in the near future to see our improvement. Sincerely yours, Fullon Hotel Hualien
Service is diaster”
Wait checking in for 30 minutes. No parking spaces under ground. No parking control before parking lot gate… many drivers drove around under B1/B2 and found no parking space eventually. Waste another 20 minutes looking for parking.
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Dear Yuan Chan, Thank you for taking your valuable time sharing your feedback with us. We are truly regret that our service couldn't meet your expectations. We have well conveyed your comments to the concerned department for actions and improvements. We look forward to meeting you again in the near future to see our improvement. Sincerely yours, Fullon Hotel Hualien
A great visit during a most trying time”
Our stay at Fullon Hotel Hualien was during the time the 6.4-scale earth quake landed in Hualien City. If we had the foresight, we probably wouldn't be in Hualien at that time, but we were there, and were so glad that we stayed at Fullon Hotel! During our last night of planned stay there, we were jolted awake by the quake around midnight in our 10th floor room. The first strong quake was followed by significant after shocks. The hotel staff soon started knocking on the door to help us evacuate to the 1st floor lobby. There, we found bundles of towels/blankets and cases of bottled water to help settling the guests. The staff even prepared a van to drive guests who felt the need to be on an open space to the adjacent open lot. At 6:30 am, the buffet breakfast was ready, and was as sumptuous as the day before, prepared by workers who came to work on time regardless their own need at home! Such a well-built hotel, with dedicated and attentive staff! Where else would we have rather be!!
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Dear Jeffrey： Thank you for taking your valuable time sharing your feedback with us. We are happy to hear that you liked our rooms and services . We have well conveyed your comments to the concerned department for actions and improvements. We look forward to meeting you again in the near future to see our improvement. Sincerely yours, Fullon Hotel Hualien
hotel with good location and friendly staff”
We stayed fullin hualien for 3 night, it's a very clean hotel with friendly and nice staff. They provides very good bikes for customers, and it's very convenient and good way to visit hualien with bikes!!
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Value for money and good shuttle service”
Hotel provide shuttle, to and from train station. And shuttle to other parts of hualien city.
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Dear Ming, Thank you for choosing Fullon Hotel Hualien. We are glad to hear that you enjoyed your stay with us. It was extremely kind of you to share the wonderful experiences. We will provide our best quality services and rooms continuously to all of our guests. We look forward to meeting you again in the near future. Sincerely yours, Fullon Hotel Hualien
The most delicious food”
I feel it was a right choice to stay in Fullon Hotel. Although it is a bit of remote than what I thought. But the good service of the hotel staffs cover it very well.
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A bit out of the way, but great hotel for the price”
The hotel is a few miles from the city center and train station (would be about an hour walk, or $170 NTD cab ride), however I called through agoda to the hotel and they offer a hotel transfer to and from the hotel to the train station. Customer service is great, and 2 nights at the hotel came with a free day of sauna (which was amazing - hot pool, cold pool, and sauna), free day of breakfast (which had a huge variety and was delicious), and the pool was very nice. If you would like more freedom, I would recommend getting an electric scooter - they are short range but only $500 NTD/day and can easily transport you to and from downtown or the train station.
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Nice base for exploring Hualien”
Stayed two nights to explore Hualien area and Taroko Gorge National Park. Enjoyed the stay, though the pool was overrun with kids, and the hydrotherapy side of the pool could have ben warmer than air temp.
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