Fantastic hotel experience”

It was a pleasant experience during our stay in the hotel. My wife and mum was particularly impressed with the cleaniness of the hotel environment and rooms. And the staff and manager alike were very helpful assisting us in providing information of how to get around in Taipei.Overall, I would say it was a fantastic experience for my family

Nice looking hotel with pleasant staff”

Hotel is situated not too far from Taipei city yet affordable when compared to city hotel prices. Hotel external looks grand and more importantly, the rooms are spacious, clean and very comfortable and modern Food is convenient with shops and eateries just surrounding the hotel. Hotel staff are always smiling and very polite and goes the extra mile when approached by any of us.

Exceptional”

GOOD

Nice stay”

Really nice place to stay at. Only drawbacks: - swimming pool opening hours are only for reference as it can suddenly be close for no reason and no warning(!) - restaurants are okay but a bit pricey for what you get, plus there is nothing much around

Hotel is reasonable but far away from City”

On the whole it is a reasonable hotel and it's clean and comfortable. However it is far from most of the sight-seeing spots in the city and there is not much of a night life. Taxi fare from hotel to 101 mall is about NT210-280 per trip. Taxis were easy to find though.

Major Hotel outside of Taipei, but within 20 bus m”

No Problems, super fast in and out, staff very friendly and helpfull, out side public bus stops provide rapid service to downtown and or the MRT subway system for about 50 cents there is a bus every 5 minutes, take 912 for Taipei 101 ( City Hall ) or 236 or 238 for the Zoo and the nearest MRI station. The breakfast buffet has plenty of food, selection is however only 3 star. Bathroom has heated mirrors, could use more lights. Overall hotel is nice, large pool, attentive and polite staff, hotes peacefull in a suburban area. Hotel rates 4 plus stars.

Nice 5 stars hotel”

Room is big and clean. The gym is so so and no one else is using. The steam room hot spring is great and clean. It is about 15 minutes walking distance to the famous tofu street which is great! The breakfast is so so and they are many mainland Chinese tourists. Even thought they were loud and took away a lot of food, the hotel did a great job by replenish food and ensure that there is no empty tray. Good job!

Clean and new hotel, just a bit far from the city”

I stayed here for only a night. The location of the hotel is a bit far from the city. It costed about 300NT to get from the city to hotel - which is not bad. I booked the room last minute so it was a great deal. The room is big with a king size bed. The bathroom was really clean and big which includes a showere and bathtub. The only con for this hotel is that there is no wifi in the room, it's only available in the lobby.

Nice to stay, friendly service~recommended to everyone”

The doorman was really really nice~深坑老街is nearby~pretty old street We found there is a sewer bad smell in our room and we called the counter and help us to change room immediately~

Excellent”

Very helpful and friendly staff. A real pleasure to stay there. Clean room, bathroom with tub and seperate walk in shower. Great room service food. Only thing missing is mini bar. Fridge was empty

Nice hotel”

Poor location but good service by staff. Upgraded us to the best suite in the hotel because it was the new year.

First Class service staff”

The hotel staffs were friendly are always there whenever u need them. They are ready to provide accurate information of places to visit and ways to get there. Top Class service

Nice hotel with very good services”

It was a comfortable and happy stay! The are local food place around and near to Taipei 101.

great”

the pool was very organized and clean. the staff were not very helpful

always the same level of comfort”

It was as usual, over the years they seem to maintain the place well and the service is also good each time, never any hassles or surprises. Only issue is the pool is always cold! They never heat it...

Inaccessible, Far, hotel staffs not attentive ”

The hotel is located far away from the shopping areas and night markets. The nearest mrt station is at taipei zoo and we have to take a bus to the station. Hotel staffs were not attentive as our rooms were not clean up for 2 nights despite me indicating "make up room" before I left the hotel in the morning. The room comes with a mini kitchen but it was pretty useless as they don't provide any utensils or equipments. The tiles of the kitchen area were not clean properly too as I felt very sticky stepping on the tiles. The area around the hotel has absolutely nothing too. Overall, bad experience.

freezing room”

They upgraded our room to an executive suite automatically so it was a nice surprise upon check-in. It was during a cold spell so the fact the hotel doesn't have heating means a freezing room (~15C). They did bring in portable heaters to warm it up but managed to get up to only 20C after the whole night of blasting at the maximum setting.

Not a GreatHotel”

The room was stinky and dirty. Dusts in the room. When you open closet you can sell the stinky closet. I think they never clean the closet. On the bed, it smells same. Before I went to this hotel, I reviwed all the reviews and disappointed a lot. IT is because of hotel for the travellers. Bus comes in drop more than 50 People. Due to the fast traffic at the hotel, they are not doing good maintenance i think. Do THe Star rating is 5 but i must give them 2.

Ok.. ”

Value for money

Good Hotel”