Great service and quality”

It's a very nice experience. I am impressed with the quality of service. Free tea, water and soft beverages in our room. Hotel lobby and hallways are always clean. The staff are always friendly and helpful. Restaurant and dining environment is simply great. It is a hotel that truly deserves its location in Tamsui.

Superb place ”

Great place to relax. Easy access to Xinbeito for hotsprings, Yonigshan park for hiking and buses to Tamsui for eating out and wandering about. Must have room with balcony. Gym is poorly equipped, otherwise all good. Price is too high though to my opinion.

Excellent hotel for young kids ”

This hotel was AMAZING for families with young children. Spacious, great pool, DIY, kids play area, laundry facilities. That said, I’m not sure how much there is to do around Tamsui (though I stand to be corrected)

Nice”

Very clean, spacious. The only downside was the lack of a doorman/bellhop and 11 am checkout time, but that was ok. Otherwise very nice, they also have a shuttle to tamsui old street and the MRT station. Definitely would recommend! :)

Fun place for a staycation. ”

We spent the weekend exploring the Danshui and Bali districts at the mouth of the Danshui River. The Fullon was the perfect place to settle in at the end of the day. The breakfast buffet is amazing! If you have children, there are lots of activities geared towards families, too. The staff are warm and helpful.

Good hotel”

Good for kids, many show during the weekend. Near by Fishermen's wharf, good for family to walk around near by the beach for kids to play sand

Exceptional”

Perfect staycation when staying in danshui, good seaview, near to danshui fisherman wharf. It was very nice for the hotel to lend me a room with good view and nice balcony to do my day wedding ceremony. It was a great stay, with very classy facilities, nice lobby and clean room ang good amenities. I will definately come back here again!!!

restful holiday”

Fullon is situated close to the famous Lovers' Bridge. The scenery at night if you were to walk along the Bridge is simply beautiful. There are many locals who go there to walk their dogs and have the portraits drawn by Street artists. The hotel room is simply spacious and clean. It is a pity this year guests are not given the straw slippers to wear. This slippers made our stay different from the rest of the other hotels as no hotels head this kind of slippers which we can walk in . Very unique.

GOOD HOTEL”

This is a 5-star hotel, so one has an expectation for 5-star quality and services. While the hotel and location are excellent, there were some minor things which should not happen at property of this level. The list includes: - No slippers in the room. Even basic hotels in Taiwan provide slippers. - No soap in the bathroom. We had to request it. - No list of TV channels. When we asked the reception, the lady had never heard of the BBC and CNN! Surprising for a hotel like this. - The room was noisy thanks to some inconsiderate people's children in the floor above. This is not the hotel's fault, but not expected from this level of property. I can just imagine how noisy the hotel would be when full. The staff at reception were friendly and the breakfast was extensive and of good quality, as was the service. We had a comfortable stay, and would return again.

Beautiful hotel, location and surroundings 10/10.”

i have stayed in many 5 star hotels such as the shangri la, hilton, etc, but can honestly say that this is the best hotel i have stayed in. my room was a twin room with a japanese style living room, a spacious balcony and spacious shower/bathroom. the room is modern and stylish and the hotel amenities are amazing. i was overwhelmed by the service that the staff offered and after my check out, i got a personal seeing off from the hotel general manager and regional manager who gave me their business cards. i would recommend anyone to stay here whether for business, pleasure or romance. i will certainly be staying here again and can't wait too.

Used to be a grand hotel”

Stayed 2 nights, easycard for bus from Tamsui Station handy. R26🚍 good views from hotel balcony. Breakfast crowded (queues) Chinese groups, noisy misbehaving kids, chinese have no table manners sorry 😞 Rooms dated and in need of renovations. Partner was bitten by bed bug so sadly will not return. Staff unhelpfu,l rude, arrogant.

Without a doubt the best hotel I have stayed in”

i cannot fault this hotel. i lost my phone & 2 credit cards in a taxi. the front desk ensured their return. i bumped into the duty manager by coincidence and he took the time to have a chat. big comfy rooms, fantastic location near the lovers tower and night markets. can't wait for my next trip, this hotel will be the first that i book. the staff here are masters of their craft, other hotels can learn a thing or two from these folks.

Great bathroom amenities, staff could be better”

A seemingly 5-star hotel equipped with average staff. Check-in was swift but we were annoyed by the staff's lack of experiences, especially when we were attempting to get taxis for a family of 5 of us. Thank goodness the gigantic Xmas tree at the lobby did serve to lighten my mood a bit. We got a room of double Queen beds, so one of us had to cramp at their couch. Our balcony faces the carpark though for a price you could opt for an ocean view. My favourite, being their large bathroom, packed with l'occitane beauty products! Breakfast was disappointing for such a grand hotel, lacking in variety and taste. But applause to the waitors at breakfast who were always spying for empty plates to be cleared away immediately. The hotel houses their own shopping mall beside it, with the famous tower that you could ride up. It is near the wharf, hence you could get a boat ride to the old streets at the danshui metro station. There are many eateries and pubs at the wharf too, something to go to at night. Other than that, not really strongly recommended, unless you like large bathrooms!

Upscale”

An upscale hotel with good facilities. The rooms are very large and could accommodate family of 4. I tried the public hot spring which is nice. They have gym and other facilities. The sea view is very nice and you could enjoy the view at the balcony in the room. Free parking if you are hotel guest. Overall very good hotel.

Relaxing stay”

Clean and relaxing place for those who seeks a quiet sanctuary that is modern. There is a private, guest-only hot spring in the hotel, with the water piped in from Mt Duhan. Connected to the city centre via regular bus services (bus no R26), there are live seafood restaurants 5 minutes walk from the hotel itself. The marina is also a nice place to explore, especially when the fishing boats comes in with their catch

Great view luxury hotel”

the hotel is located at the sea side, very nice view and environment. the room is big, amenities are good. the hotel located quite a distance from the city center, but hotel provide transport from and to the mrt station. the hotel has a tower with revolving seat which we can observe the surrounding environment. we can also take speed boat to mrt station with affordable cost. overall, a great hotel for leisure and vacation.

Service did not meet expectation”

Our 2nd stay. We tried to shelther from the predicted stormy typhoon so we came back to the hotel for a closer distance to home. But again I got the impression of their lack of experience inservice industry as a 5 star hotel should. Perhaps it is because I am a muslim so they found it unfamiliar but I would say they were less friendly also at pool area, where the staff didnt politely responded to our inquiries of the use of sauna, pool operation hours or even to greet the guess who happens to visit the area. Need to keep in mind that when u are dealing in service industry every guest is entitled for an excellence service no matter who n where they came from. Somehow this is what lack of this fine situated n fully equiped hotels. Hope in future they will pay more attention on sincere service to their guests so it will perfectly representing a truly 5 star hotel performances.

Good Location ”

I booked the Japanese room with ocean view and it was fantastic. So nice just relaxing at the terrace. The beds are comfy and clean. Hotel staff was friendly

Pleased”

A nice area for young children to play, though it's starting to get a little rundown. The breakfast buffet was very good with lot's of western as well as Chinese selections. Plenty of fruit, fresh juices, and a variety of coffee machines. Excellent attention, responsiveness and cheerfulness from staff. It's been rare to see a room's bathroom with the toilet separated with it's own door (opaque). A nice touch making it more comfortable for more than one to use the bathroom at the same time. Far from the Tamshui old street, but we had our own car.

Not the spot for vacation ”

Hotel photo looks nice with ocean and beach, but actually, there is nothing around the area. No beach, no nothing. Hotel is quite nice, but not a good place for family vacation.