Recent customer comments

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Very good



based on 14040 reviews
  • Cleanliness 8.0
  • Facilities 7.7
  • Location 7.7
  • Room comfort and quality 7.9
  • Service 7.9
  • Value for money 7.9
  • Food and dining 7.2
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Zhen from Malaysia
Couple
Superior Room
Stayed 1 night in May 2015
a business hotel
good location, nice room and average buffet
good location, nice room and average buffet
Reviewed October 05, 2015

sim from Malaysia
Business traveler
Superior Room
Stayed 1 night in October 2015
good service polite
clean polite and good place
will srat again
Reviewed October 05, 2015

Hendri from Indonesia
Business traveler
Superior Room
Stayed 1 night in August 2015
Affordable and great place to stay
Location, price and hygiene
Reviewed October 05, 2015

Anthony from Zambia
Family with older children
Family Quad
Stayed 4 nights in September 2015
Hotel stay while in Kuala Lumpur
(i) Very polite staff; (ii) Ease with which breakfast was served; (iii) Location
The hotel was very good, quiet and the staff were very friendly and helpful.
Reviewed October 05, 2015

KHOH from Malaysia
Couple
Superior Room
Stayed 1 night in October 2015
Best location of shopping
Good comfort ,
Reviewed October 04, 2015

Kumiko from Japan
Solo traveler
Superior Room
Stayed 3 nights in September 2015
Not bad for the price
Hotel staffs were friendly and helpful Gym and swimming poor Breakfast menu was great
Some minus points: Bit far from the nearest station(10min walk) but, free transportation to the station was available only 3 times a day. Bathroom was not really clean.
Reviewed October 04, 2015

LEE from Malaysia
Group
Superior Room
Stayed 2 nights in September 2015
Good Location
Comfortable
Reviewed October 04, 2015

yvonne from Australia
Couple
Superior Room
Stayed 14 nights in September 2015
Found staff extremely friendly and helpful.
1. Staff response.2. Room comfort. 3.Proximity.
Very enjoyable. Good to have a friendly greeting after arriving back from the day's touring.
Reviewed October 04, 2015

Mohammad from Bangladesh
Couple
Superior Room
Stayed 3 nights in September 2015
Average Hotel
Room, Staff, Clean
fantastic
Reviewed October 03, 2015

Muhammad from Singapore
Family with young children
Superior Room
Stayed 4 nights in September 2015
Rundown hotel
Location, 24hrs room service & security
- Stay was below average. - Swimming pool water is not clean. - Breakfast limited choice with same food everyday. - One of the concierge staffs lied to us saying that the free shuttle service was full, in fact it's empty however full of Furama's staff inside the free shuttle bus as though they used it for their own personal gain. - Housekeeping services was also bad as there were no initiatives, as they did not provide towels everyday unless you requested for it. They also took a very long time to provide the towels. - Hotel is not worth a four star, the most is 3 star.
Reviewed October 03, 2015


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