Recent customer comments

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Very good



based on 14036 reviews
  • Cleanliness 8.0
  • Facilities 7.7
  • Location 7.7
  • Room comfort and quality 7.9
  • Service 7.9
  • Value for money 7.9
  • Food and dining 7.2
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Zee from Malaysia
Groups
Superior Room
Stayed one night in July 2015
COMMENT OF THE HOTEL
CLEAN ROOM. HIGH SECURITY, FRIENDLINESS OF STAFFS
VERY SLOW SERVICE AT RECEPTION. GOOD SERVICE IN CALLING TAXI.
Reviewed July 12, 2015

Phoey from Malaysia
Business travelers
Superior Room
Stayed 3 nights in July 2015
Poor staff command of English. Your staff has poor
Very unsatisfied. Your staff asked me to come down to sign for the breakfast order. When I came down, he asked me to come again because the system broke down. I told him system broke down is not my problem. My problem is that you could not take down the simple order. What he needs to do is to take down my instruction and key in my order when the system is running again. Furthermore, when I am at the breakfast lounge, despite the fact that I am immediately the first in the queue. He said he did not see me. That's why I said your staff has treated me like transparent. I am a guest, and I paid equal amount of money to stay at Furama. But, I do not get equal treatment. Furthermore, the linen and pillow case are not clean. The room is dusty.
Reviewed July 11, 2015

Chuah from Malaysia
Families with young children
Superior Room
Stayed one night in July 2013
Best hotel value for money
cleaniness is tip top. Convenient location. Helpful staffs
Reviewed July 11, 2015

Samath from Australia
Solo travelers
Superior Room
Stayed one night in June 2015
Staying for transit purposes
It is a big hotel with large rooms. It has a good pool and a fitness centre. The breakfast buffet is really good.
I stayed there only for one night as there was no connection flight for me to Colombo. My stay was pleasant. I really appreciated the fitness center as I did not have access to one for over a week. The breakfast buffet had great variety and I appreciated it.
Reviewed July 10, 2015

Azrul from Malaysia
Families with young children
Superior Room
Stayed one night in July 2015
Good
Location,reasonable price,
Very good
Reviewed July 09, 2015

Chee from Malaysia
Business travelers
Superior Room
Stayed one night in June 2015
Good location
big room
Reviewed July 08, 2015

L from New Zealand
Couples
Superior Room
Stayed 8 nights in June 2015
Awesome stay
Convenience, cleanliness of room, and friendliness of staff.
Excellent great location, great staff, would stay again and again.
Reviewed July 08, 2015

Jie from Singapore
Couples
Superior Room
Stayed 2 nights in July 2015
old
value for money/ friendly / nice
just too old
Reviewed July 08, 2015

Mozibur from Bangladesh
Business travelers
Superior Room
Stayed 5 nights in June 2015
Mr
No comments
Reviewed July 08, 2015

Noor from Malaysia
Business travelers
Superior Room
Stayed one night in July 2015
Unfriendly staff
Location
Not Recommended
Reviewed July 07, 2015


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